Service development manager jobs in barking and dagenham, greater london

Age UK is hiring! We're looking for a Partnerships Manager- Trusts to generate income from charitable trusts and foundations to support the work of Age UK. You will develop creative, compelling funding propositions, engage with high value prospects and stakeholders, and produce regular reports for funders. This fantastic opportunity would best suit an individual with successful and proven experience in achieving income targets in a high value trust fundraising role.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade 5L

Last date for applications Wednesday, 2nd July 2025.

Shortlisted candidates will be invited to an interview via MS Teams on Friday 11th July 2025.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Successful and proven experience in achieving income targets in a high value Trust fundraising role. A, I
• Demonstrable track record in soliciting and personally asking for major gifts, alone or with high value volunteers and board members. A, I
• Demonstrable experience in appropriate methods of cultivating relationships with Trusts and Foundations. I

Skills and Knowledge

• Strong understanding of principles of charitable Trust and Foundations and good knowledge of the current funding landscape. I
• Excellent analytic, communication, interpersonal, and presentation skills. I, T
• Excellent proposal and copy-writing skills and the ability to write compelling funding propositions and reports for funders. T
• Strong influencing skills to ensure effective outcomes from internal and external communications. A, I
• Planning and organisation skills. A, I
• Demonstrable attention to detail. I, T
• Budget management skills - setting and monitoring of phased income and expenditure. A, I
• Proficient in MS Office and demonstrable ability to use CRM databases. I

Personal attributes

• Empathy and understanding for the issues faced by older people is essential. A, I
• Team player. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting our Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:

• Prisons and community criminal justice
• Homelessness and street outreach
• Smoking Cessation
• Individual Placement and Support (IPS)
• Children and Young People
• Scottish Services

If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.

You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.

You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.

As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals.

You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025

£61,358 per annum

Full-time – 35 hours per week

South East London - Hybrid

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management. 

Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.

The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.

Our ideal candidate will have:

- Considerable experience of rent and service charge management in the housing sector.

- AAT or equivalent accounting qualification.

- Experience of using housing management and financial systems (e.g. SUN/CIVICA).

- Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.

- Track record of delivering service improvements and the ability to work across teams.

- Experience of managing and developing staff.

- Excellent verbal and written communication skills.

- A positive “can do” attitude and a commitment to a high standard of service delivery.

If you think you have the skills to do all this and more, we want to hear from you.

This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website via the apply button.

No agencies.

Closing date: Sunday 29 June 2025.

Interviews will be held on Wednesday 9 July 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact the HR Department at Head Office.

South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.

Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire.  They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.

FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre,  projects managed include those for older people, youth, children centre services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.

The Role

The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the

Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.

Duties and Responsibilities

Management of the Community Centre

• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.

• Ensure compliance with employment law and that we follow good practice regarding HR.

• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.

• Oversee the maintenance of the building - including building maintenance and improvement

programmes.

• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of

policies and procedures.

Management of staff and Volunteers

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

• Ensure effective management of HR including recruitment, supervision and development of

employees, contractors, and volunteers, including carrying out DBS checks as

necessary.

• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

Working with Others

• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.

• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

• Prepare reports for funders, PRM and annual general meetings.

PR/Marketing and Fundraising

• Oversee the development and implementation of an income generation & marketing strategy.

• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.

Financial management

• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

• Code invoices to ensure that income and expenditure is allocated to correct projects.

• Ensure best practice in all financial matters.

Project Management

• Support and oversee the continued delivery of high-quality services and activities.

• Devise and implement robust impact monitoring and evaluation strategies for all projects.

• Ensure all projects are correctly risk assessed and supported.

Edward Woods Community Centre has a small team of employees, tenants, volunteers and a

wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

Closing date: 29th June, with interviews taking place from the week commencing 7th July.

Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate which leads the policy influencing and thought leadership activities within the homelessness sector and beyond.

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

The policy team works to ensure we represent the voice of our members across all our strategic influencing. This is a dynamic role in which you’ll oversee policy activity, build relationships with our members, service providers, local authorities, civil servants, parliamentarians, and other key strategic stakeholders, and drive forward the visibility and impact of our policy work. You will be responsible for line managing the Policy Managers alongside the development and advancing of our policy positions. You will work across the team and with colleagues across the organisation to support the delivery of influencing campaigns and activity. This role is pivotal to achieving our vision of ending homelessness.

The successful candidate will be an excellent project manager, have strong communication and relationship building skills, experience in policy development, and knowledge of the current policy context in relation to homelessness. If you want to be at the forefront of change – this is the right job for you.  Visit our website for full details of the role and how to apply.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.

Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.

About Cosmic

Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.

The Role

This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.

NHS Engagement & Relationship Management

▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.

▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.

▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.

▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.

▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.

▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.

Engagement Campaigns

▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.

▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.

Post Discharge Support Project

▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.

▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.

▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.

▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.

▪ Work with our supporters and past patients and families in the development of projects and services.

▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.

Monitoring, Evaluation & Reporting

▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.

▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.

▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.

Who We’re Looking For

We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.

You’ll bring:

• Strong project management skills, with experience of engaging with stakeholders and reporting on services.

• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.

• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.

• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.

• Excellent communication skills and an authoritative, professional manner when representing the charity.

• A collaborative approach to teamwork, including chairing meetings and motivating others.

• The ability to make sound decisions under pressure and communicate them clearly and constructively.

• An understanding of paediatric or neonatal care environments is desirable but not essential.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days holiday plus Bank Holidays

• £200 professional development budget annually

• Hybrid working opportunities

• Employee Assistance Programme

• Flexible hours. Core office hours 10am – 4pm

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year (£12.96 an hour).

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you. 

The role

We’re looking for a Shop Manager to run our busy charity shop in Wimbledon. You’ll be working with a brilliant team shop team raising vital funds, and helping to create an equal future for disabled people.

Every day is different. You will be:

· Curating eye-catching fashion displays in the window

· Sourcing, pricing and merchandising stock

· Training and motivating the shop team

· Driving sales and community engagement

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a retail management role as the next step in your career.

To be successful in this role, you will be:

· Able to generate income by managing the shop

· effectively and commercially

· Confident working with people and leading a team

· Organised and have good attention to detail

· Comfortable using Microsoft Office packages

· Positive, reliable and proactive

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 8 July 2025.

Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Data Operations Managers sit within Product and Systems Management team.

Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.

This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.

This role is responsible for:

• Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
• Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
• Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
• Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
• Maintenance of legacy systems and processes where necessary

For this role we’re looking for:

• SQL (SSIS, SSRS) knowledge
• Knowledge of Dynamics CRM 365 and associated technology
• Working knowledge of KingswaySoft
• Knowledge of deduplication techniques
• Proven data management skills and experience

Closing date for applications: 9:00am on Monday 14 July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are looking for a Development Manager to lead TortureID into the next stage of its organisational development.  This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.

Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role.  If you would like an informal discussion about the role before applying, please get in touch.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

We're looking for a organised, compassionate, and resilient Service Manager to join our Learning Disabilities service in Newham.

£44,000.00 per annum, working 40 hours per week.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Service Manager will be responsible for the operations of a group of three specialist services, which support a total of seven customers with moderate to high support needs to live in their own homes. The role will provide line management for a Deputy Manager and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The shift pattern for this role will primarily be Monday - Friday, 9.00am - 5.00pm. There will be a requirement to cover on call, occasional weekend and out of hours.

For a full job description, please visit our website.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll bring:

Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant Health and Social Care management qualification - eg QCF Level 5
Experience managing supported living and/or Registered services for adults with learning disabilities and autism
Experience managing the support of customers with high complex needs
Experience of CQC standards and how they apply to services
Knowledge of Safeguarding, DOLs, MCA and regulatory frameworks
Experience of leading on safeguarding concerns
Experience of managing staff teams and delivering supervision as per company policy
Experience producing and supporting the production of customer documentation eg support plans, risk assessments, health action plans
Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers
Experience assessing potential new customers to move into services and able to correctly advice of level of support needed
Experience of mobilising new services and new support packages

Desirable:
Other relevant professional memberships and/or specialist qualifications
Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
Experience of transforming care / Hospital to home agenda

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

This Service Designer role primary focus will be partnering with the Service Transformation team to redesign and scale key support services – such as clinical trials support, direct referrals, health professional education programmes and outreach to underserved communities.

You’ll apply Service Design tools and methods to live projects, helping teams understand user needs, map journeys, prototype ideas and test improvements in practice. While your day-to-day work will sit within service transformation projects, you’ll also act as a connector to the wider digital team – bringing in the UX Designer, Content Designer and Innovation Lead as needed to ensure the right expertise is embedded at the right stage.

This is an exciting time to join a team committed to inclusive design, real-world impact and practical innovation.

Expected travel to London as required, on average 2-4 times a month but may vary and will sometimes be multiple days consecutively, in sprints.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

We are looking for someone with proven experience of leading and managing multiple complex tenders in the criminal justice field or services closely aligned to criminal justice.

If you have proven business development experience within criminal justice, a commitment to CGL values, and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a 9-months fixed term Business Development Manager (Commissioned Rehabilitative Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

This new fixed-term role will be responsible for leading all business development activities related to the upcoming national Commissioned Rehabilitative Services (CRS) opportunity.

You will work collaboratively with operational and central support colleagues to: develop service delivery models; form national, local, and regional partnerships; lead budgeting; and manage the writing of multiple concurrent tenders.

You will have the opportunity to visit and engage with our staff and service users across the country to learn about our services and specific local needs and challenges.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be an experienced manager and leader, with a proven track record in securing and retaining contracts and leading and managing complex tenders in the criminal justice field or services closely aligned to criminal justice. 

You’ll be a confined and highly competent communicator and have proven experiencing of developing national and local partnerships.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals for national procurement processes.

You will have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025