Service Development Manager Jobs in Hammersmith, Greater London
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We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.
You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Will work hard to drive performance and financial resilience in their service portfolio
- Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
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To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
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To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
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To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
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To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive service development and income growth.
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To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
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Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
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To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
- £20,669 per year (based on a full-time salary of £30,396)
- 25.5 hours per week
- Fixed-term contract for 1 year with possibility of extension (subject to funding)
- Based in Brixton
- Some hybrid working permitted, in line with policy. There is an expectation that you will work from the Brixton office at least 1 day per week.
Often the first point of contact for our clients in Lambeth and Southwark, the Information and Advice Service aims to provide support for residents who may be experiencing social-isolation, low mood, anxiety or depression. The service handles over 1500 enquiries a year from people seeking support for a range of issues including welfare benefits, housing and homelessness, advocacy, family support, disability and legal advice in addition to accessing our mental health and befriending services.
As one of two Advice Service Coordinators, you’ll support volunteers to ensure that the service is running efficiently. You will be in regular contact with clients both interested in and accessing the service to make sure they have adequate support. This may include referrals and signposting to additional or alternative mental health and social support services.
You’ll also maintain the online Community Information Network (COIN) directory, which includes vocational and social opportunities for adults with long term health conditions who are looking for paid work, to move closer to their vocational goals or consider social and leisure opportunities.
Applicants should have experience of providing specialist advice in benefits and housing, managing a diverse caseload and providing advocacy, and possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 27th May (11:59pm)
Likely interview date: Thursday 6th June in Brixton
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Could you be our next Snow Camp London Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across London, running snowsports youth programmes from The Snow Centre, Hemel Hempstead.
This is a really exciting opportunity to play a key role in Snow Camp’s development in London. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Midday on Tuesday 11th June 2024
Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.
Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total.
(In the first year the bonus is paid pro rata based on number of months worked up until July).
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about driving ethical governance and risk management within a values-driven environment? A fantastic opportunity has arisen to join us at LHC Procurement Group as the Group Governance & Risk Manager and lead the charge in ensuring our organisation operates at the highest standards of integrity and compliance.
What you will be doing:
- Lead the review and application of the Group’s governance requirements under the direction of the Board and Group Managing Director.
- Serve as a focal point for LHC governance, supporting the Board in discharging its duties compliantly and professionally.
- Conduct regular assessments of the effectiveness of governance committees and risk management strategies.
- Oversee the risk and quality management functions, ensuring proactive mitigation of business risks.
- Develop and manage assurance frameworks, audit arrangements, and Board induction processes.
- Coordinate submissions to regulatory bodies and ensure compliance with relevant laws and standards.
What you need:
- Experience in facilitating good governance within a regulated environment, preferably within housing, charity, or not-for-profit sectors.
- Understanding of governance models, legal requirements, and best practices in corporate governance.
- Strong organisational, interpersonal, and communication skills.
- Ability to work with confidential information and deliver under pressure.
- Degree in a relevant subject or equivalent experience; Governance qualification is desirable.
- Proficiency in IT systems, including PowerPoint, Word, and Excel.
What You'll Get:
- Basic salary on POC starting at £52,032 (inc LW).
- Local Government Pension Scheme (Defined Benefit).
- 34 days holiday plus bank holidays.
- 36-hour week.
- Personal training and development plan.
- Cycle to work scheme.
- Employee Discounts.
If you're ready to make a difference and drive excellence in governance and risk management, we want to hear from you. Apply now and join us in our mission to deliver better buildings and homes that enhance local communities.
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today!
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £43,544.00 per year
Hours: Full time
Olallo House in central London offers accommodation and specialist support to street homeless men and women, victims of modern-day slavery or trafficking, and homeless patients undergoing TB treatment on discharge from hospital.
We are looking to recruit a Service Manager to ensure that the people living within the service have their rights protected, are supported to achieve their life potential, and are included in making decisions about their lives at every available opportunity.
A core part of the role is to deliver exceptional day to day management and leadership to a team providing support to people who might have a Mental Health diagnosis, dual diagnosis who have experienced homelessness, TB or other complex health conditions. In addition, they may also have been part of the criminal justice system.
The Service Manager is responsible for maintaining regulatory and contractual requirements, whilst promoting outstanding practice, through leading by example.
Currently located in Central London this role will be responsible for further developing the service over the next 12 months to meet the needs of local authorities and ICBs. This may result in registration with the CQC if this requires the provision of regulated activities.
Please note that we are currently unable to sponsor overseas applicants and eligibility to work in the UK is required.
Essential knowledge, skills and experience:
- Managing Mental Health services (at least 5 years’ experience).
- Diploma Level 5 (or equivalent)
- Requirement to be registered with the CQC
- Knowledge and practical experience of promoting the Recovery Star Model.
- Value driven with the ability to lead and develop a positive spirit and culture within a team.
- Ability to inspire people.
- Ability to prioritise and meet deadlines.
- Positive and proactive attitude.
- Ability to work in a pressurised environment and manage conflict
- Solution focused and ability to see through problems quickly.
- Ability to capture success and promote service outcomes.
- Ability to supervise, appraise and support staff in a dynamic way.
- Understanding of Housing regulations and welfare benefit system
- Good working knowledge of care work and Fundamental Standards/Regulation.
- Good working knowledge of health and safety legislation.
- Experience of developing outcome focused support plans.
- Experience of report writing (including ability to analyse trends and patterns).
- Good organisation and planning skills with the ability to prioritise and act quickly.
- Ability to implement, develop and monitor systems.
- Able to work alone and lead a team confidently.
- Ability to be flexible with working times e.g. weekdays and provision of on call support evenings, weekends, nights.
Desirable experience:
- Experience of supporting people who have experienced homelessness, drug and/or alcohol related issues.
- Experience of supporting people with TB or complex health problems.
- Experience of developing service models.
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities
An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.
ABOUT THE ROLE
We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.
Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT THE SERVICE
Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:
- Single homeless between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- Mental Health (Low)
- Learning disability (Low/Medium)
- Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation.
ABOUT YOU
We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion.
We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment
OVERVIEW OF KEY RESPONSIBILITIES
LINE MANAGEMENT/LEADERSHIP
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.
SERVICE DELIVERY
- Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING
- Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
- Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
PROPERTY AND HOUSING MANAGEMENT
- Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
- Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
FINANCIAL MANAGEMENT
- Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
- Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.
OTHER RESPONSIBILITIES
- Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
- Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
- Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
- Understanding of Housing Management, including voids and evictions
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job overview
British Somali Community Centre is a refugee women-led charity with a 30-year history of delivering much needed services in education, family support, advocacy, and health programmes to the community.
We are seeking a dynamic, proactive, part-time Development and Operations Manager to oversee, grow and develop our organisation to continue to serve our community as we deal with an increase in demand for our services post pandemic and with the rise in the Cost-of-Living crisis.
Duties:
- Lead on organisational development, business, and strategy planning.
- Oversee strategic monitoring and reporting, internal audits, costing and business growth opportunities.
- Ensure policies and processes are in place, relevant and regularly reviewed and updated.
- Support the development and operations of projects and processes within the charity.
- Develop and deliver a research plan to identify the most promising prospective donors for BSCC’s programme priorities.
- Work collaboratively with senior management to develop and submit high value funding bids to meet fundraising targets.
- Secure long-term financing for programs by writing and applying for funding from a diverse range of funding streams.
- Develop the organisation to the vision of the board of trustees.
- Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.
Requirements -
- Bachelor's degree
- Experience in non-profit fundraising and writing successful business plans and strategies.
- Experience of leading on prospect management, taking the initiative, identifying, and reaching out to new trusts and foundations supporters.
- Experience in developing and managing high-quality relationships with trusts and foundations and/or high-net-worth individuals.
- Excellent organisational skills and attention to detail.
- Ability to prioritize multiple tasks and meet deadlines.
- Strong writing, editing, and proofreading skills.
- Demonstrated ability to think strategically and to achieve results in a fast-paced, team-oriented environment.
- Excellent interpersonal skills.
- Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
This is an exciting opportunity for to join our small, friendly team. If you are a motivated individual with a passion for community-focused organisations, we would love to hear from you. Apply now!
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: From £35,000.00 per year
Benefits:
· 25 days holiday (pro-rata for part-time role), plus bank holidays and the Christmas week.
· Excellent staff development and training opportunities.
· Job satisfaction from making a real difference on a small team for a charity integral to the local community.
Schedule:
· Flexitime
Work Location: In person
Note: This is an exciting new role, and we expect it will evolve over time. This job description is not intended to establish a total definition of the job, but an outline of the duties. The details above are neither exclusive nor exhaustive and the post holder may be required to carry out additional tasks from time to time, to enable the organisation to carry out its work efficiently.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
North Surrey Domestic Abuse Service (NSDAS) is a charity that
- has supported anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom & Ewell for over 20 years
- we provide free confidential and independent advice, skilled practical help and ongoing emotional support and information. We have supported 966 clients and their children
- we are a member of Surrey Domestic Abuse Partnership (SDAP)
- we take a strengths based, needs led, trauma informed approach to build resilience and foster independence
Our Benefits include:
Pension, free eye test, employee assistance programme, clinical supervision, flexible working, length of service and birthday recognition
Key aspects of the role:
- Develop NSDAS strategically with CEO and our Surrey Domestic Abuse Partners
- Responsible for running of Outreach Service
- Work with CEO to ensure smooth running of the service
- Work with CEO to undertake consultation with experts to develop future policy, practice and services
- Raise profile of NSDAS and encourage multi-agency and joint working
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 hours per week FT but part time will be considered
Location: Hybrid home and working across Citizens Advice Hounslow (CAH) sites in London Borough of Hounslow 60/40 or 50/50 depending on requirement
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.
For more information about the role, please download the Job Description and Person Specification attached.
We offer a range of employee benefits, including 25 days annual leave plus bank holidays and days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assistance programme.
HOW TO APPLY:
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification via the apply button
Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the North East of England and Yorkshire regions.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 26 May 2023
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the South West of England region.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 10 June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
At Ambitious about Autism, we’re currently looking for a Research Manager to join our External Affairs team.
You’ll conduct and commission research projects, publish and disseminate research findings to ensure we are maximising our reach and impact, and ensure that we are using relevant and up-to-date evidence throughout our work.
You’ll identify key research needs and questions to continually improve our activities and impact for autistic children and young people, drafting briefs and managing independent researchers to deliver projects on time and to budget.
You’ll use both quantitative and qualitative research methods to develop and support co-produced research with autistic children and young people, as well as parents and carers, whilst ensuring that new evidence is embedded into our resources, working collaboratively with the policy, communications, fundraising and service delivery teams to ensure that we maximise the impact of our findings.
The successful candidate will be joining the organisation at an exciting time and this role will play a central role in providing an evidence base for us to influencing Government, as well as enable us to engage media and public attention to our calls for change. It will also look for ways to unlock insight and learning, so we can influence the practice of the wider education sector.
We are looking for someone who has:
- Strong working knowledge of quantitative and qualitative research methods.
- Proven experience of managing research projects or programmes within agreed timescales and budgets.
- Strong analytical skills with the ability to critique and summaries data and research findings to make recommendations.
- Excellent writing and communication skills, with the ability to translate complex research evidence into forms that are accessible for a range of audiences.
- Ability to effectively prioritise a diverse workload in a fast-paced environment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check.
The client requests no contact from agencies or media sales.