Service development manager jobs in hatfield, hertfordshire
Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.
It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.
About the role
As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action.
This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.
Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.
A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.
This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience writing in different styles and producing content for different audiences.
- Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
- Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
- Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
- Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
- A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows.
- The ability to work on different priorities and manage time effectively to meet deadlines.
- An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date is to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Could you be the impactful Programme Director we seek to lead, develop and oversee the delivery of the next stage of the Richmond Group Physical Activity Programme and We are Undefeatable Campaign (WAU), with a budget of £8m?
This influential post is offered as a fixed-term contract ending March 2028. It will initially involve improving programme oversight and integrating the Physical Activity Programme and the We are Undefeatable Campaign teams to enhance collaboration and ways of working. The Physical Activity Programme, a partnership with Sport England and the National Lottery, is entering an exciting new phase, which will focus on the evolution of We Are Undefeatable, from Above-The-Line to an 'always on' campaign, expanding our system influencing work, both nationally and at 'place' level, and building a powerful evidence base for how we can support the least active to move more
The role will have overall responsibility for the implementation of the strategic aims of the programme and ensure effective governance, budget oversight, and delivery of the system influencing work and WAU campaign. As Programme Director, you will extensively collaborate at leadership level with existing and new partnerships and stakeholders, parliamentarians and systems leaders to drive impactful interventions.
We operate a hybrid-working model and will require the post holder to be in our central London office a minimum of two days each week. Travel costs to our London office are not covered by the charity.
Please see role description for all responsibilities.
Essential criteria:
- Proven experience in programme management, ideally within the health sector or physical activity, in a fast-paced organisation Strong leadership and strategic planning skills.
- Experience in stakeholder engagement and partnership management to influence change, increase collaboration and sustainability
- Working and leading partnerships, developing and maintaining strategic and professional networks
- Experience of managing externally funded restricted income programmes.
- Effectively leading, developing and managing large multi-million-pound programmes.
- Robust financial planning, monitoring and management expertise.
- Successfully leading change and shaping innovative approaches.
- Clear and concise communicator, with excellent written and oral communication and advocacy skills - able to effectively market and influence on behalf of Age UK and the Richmond Group with senior stakeholders.
- Developing and implementing a performance management strategy
Desirable criteria:
- A background in the health sector, sports science, or a related field.
- Experience working with government health initiatives or large-scale behaviour change campaigns.
- Knowledge of marketing and social media outreach strategies.
- Knowledge and experience of government reforms in relation to health sector and behaviour change.
- Understand the complexities of bringing about behaviour change.
What we offer in return:
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Head of Finance
Brain Research UK are seeking a Head of Finance to oversee the finance function and participate in the development of this evolving charity.
About us
Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.
There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.
We are an agile organisation operating with a small staff base to deliver far reaching impact.
The role
Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.
Reporting directly to the CEO, the Head of Finance will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.
The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.
We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.
We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Community Support Service)
Reference: 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.
Purpose of Post
The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
About the service
Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.
The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.
The purpose of the Community Support Service Outreach Worker is to:
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 8th August 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
-
Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
-
Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
-
Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
-
Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
-
Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
-
Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
-
Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
-
Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
-
Escalating risks promptly and appropriately.
-
Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
-
Contributing to the design of monitoring and reporting processes.
-
Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
-
Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
-
Providing reports and/or data on trends, compliance, and quality.
-
Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
-
Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
-
Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
-
Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
-
Support the development and/or updating of content for information systems.
Maintain expertise and insight
-
Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
-
Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
-
Advise managers on recent developments in field of work.
-
Undertake research and analysis in field of work.
Contribute to team
-
Be an active member of the Quality Team, identifying opportunities for your own development.
-
Provide regular updates to the Quality Manager regarding partners quality and processes.
-
Contribute to the good and efficient working of the team in delivering against the business plan.
-
Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
-
Compliance with LCALC policies and procedures, including health and safety.
-
Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
-
To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
-
To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
-
To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
Open Age is seeking a passionate and experienced Project Coordinator to lead our unpaid carers service for people aged 50+ in Westminster and Kensington & Chelsea.
We’re looking for someone who understands the challenges of the caring role, has experience in developing and delivering engaging activities with participants, and is confident in capturing outcomes, gathering data, and producing high-quality monitoring reports. You’ll be highly organised, flexible, and responsive in your approach, with the ability to manage competing demands effectively.
This is a part-time role (28 hours per week) offered on a short-term contract of up to six months (end date 31st March 2026) with the possibility of extension subject to funding. The salary is £29,000 per annum pro rata. The successful applicant will be required to undergo an enhanced DBS check.
Closing Date: 17th August 2025
Interviews: 22/26/27th August 2025
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters outlining your suitability will not be considered.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to AI - Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Hybrid working, offering a flexible combination of office and home-based working.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
The movement is supported by a central staff team of some 27, based in Westminster, London
Key Tasks and Responsibilities
- Managing and supporting recruitment related activities and other HR processes, including onboarding
- Ongoing maintenance of HR records, policies and procedures
- Making best use of Croner HR services under existing contract
- Lead contact for external IT services provider for provision of laptops and set up for new starters
- Provision of basic HR training and updates to line managers
- Administration of annual performance management and salary uplift process
- Monitoring and assessment of staff development and training needs in conjunction with department heads
- Creation of draft payroll data for onward provision to payroll bureau, and update of data for pensions provider
- Administration of ongoing Health and safety compliance in conjunction with Croner
Person Specification
Essential
- CIPD Level 5
- At least 3 years professional experience in generalist HR roles
- Successful track record of delivery
- Strong interpersonal skills, adept at working with people at all levels in a range of organisations
- Excellent verbal and written communication skills
- All Microsoft Office programs
- Ability to work autonomously
Desirable
- Experience of BrightHR or other comparable products
- 3rd sector experience
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern:
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 10 August 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Purpose of the job
We are seeking a dynamic and experienced Learning and Development Specialist to lead the content design, development, and facilitation of our innovative cross sector leadership development initiative, the Joined Up Institute, which seeks to strengthen services and improve outcomes for young people. This role plays a key part in embedding high-quality, evidence-informed learning opportunities across the youth and allied sectors, ensuring continuous professional development that is relevant, inclusive, and impactful. Learning from the Joined Up Institute will play an important role in helping us strengthen our own practices in terms of systems impact.
You will be a skilled learning and facilitation specialist, with a passion for community building and power sharing with young people. You will bring expertise in adult learning theory, blended learning approaches, and stakeholder engagement, as well as a commitment to quality and innovation.
Key Responsibilities
-
Complex Learning Delivery
-
Content Development
-
High Quality Facilitation and Community Building
-
Internal Learning and Development Capacity Building
-
Learning and Stakeholder Engagement and Support
-
Quality Assurance
Experience we're after
-
Demonstrable experience in developing and delivering high quality learning for professional development and community-building initiatives.
-
Expertise in adult learning theory and learning design methodologies.
-
Proven ability to develop and facilitate high-quality learning content, both online and in-person.
-
Strong understanding and practical experience of power-sharing approaches with young people and inclusive and equitable practice.
-
Expert facilitation skills, including with large cohorts of up to 300 participants, with the ability to train and support others to develop their facilitation practice.
-
Experience designing and delivering blended learning programmes.
-
Experience identifying and embedded learning from place-based initiatives into wider organisational practices.
-
Knowledge of quality assurance frameworks in the context of learning and development.
-
Strong event planning, project and budget management skills.
-
Excellent partnership-building and stakeholder engagement skills.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 4th August 2025 at 09:00 (9am)
Provisional Interview Dates: 13th/14th August 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £78,488.17 dependent on experience and location
What is a Head of Digital, Data and Technology?
As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.
This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.
You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The role of the Head of DDaT Portfolio Delivery will have:
- Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
- Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
- Identify risks, implement mitigation strategies, and ensure projects stay on track.
- Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
- Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
- Capable of troubleshooting technical issues and understanding software or product development intricacies.
- Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
- Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
- Familiarity with technologies used, capable of troubleshooting technical issues.
What we’re looking for:
- Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
- Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
- Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
- Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
- Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
- Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
- Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
- Able to gather technical requirements aligned with business goals and system capabilities.
- Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
- Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
- Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
- Deep knowledge of emerging digital trends and their strategic applications.
- Flexible to travel and work outside core hours as required.
- Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub Hadley and Enfield
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £38,441 per annum including London Weighting
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at -Oasis Hub Hadley and Enfield, London.
The post holder will lead the development of the Hub, supporting the Oasis Academies and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principals, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.
· Building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL)
· Planning, resource and coordinate the community plan, measuring impact.
· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· Experience of leading community delivery and growing projects from start-up phase.
· Innovative use of resources and budget management to maximise funding.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Friday 1st August 2025. Stage 1 & 2 interviews will be held week commencing 11th August 2025. Please send us your CV and cover letter.
For an informal conversation about the role, please visit the Oasis Charity Jobs website for furhter details.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.
Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.
Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.
As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.
The client requests no contact from agencies or media sales.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides: The Global Partnership to End Child Marriage is seeking a Head of Finance to join its team based in London, UK. The successful individual will lead on strategic financial planning and financial day to day management at Girls Not Brides to advance our business model, financial sustainability and growth. The role ensures effective financial functions across the organisation, manages compliance with UK and overseas regulatory requirements, and works closely and hands on with other teams to oversee the preparation of proposals and budgets for prospective grants.
ABOUT YOU
We are looking for a passionate, talented senior finance professional with at least 5 years post qualified experience. You will have experience working in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have qualified and hold membership in a recognised professional accountancy body. Your qualification and experience will ensure you hold an advanced understanding of the principles underpinning financial management and planning, with significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience. You will be experienced in year-end reporting and proficient in engaging with statutory and other auditors. Ideally you will bring experience gained in a similar international charity, working in a multi-currency environment.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Financial Leadership
· Lead on strategic financial planning and financial management at Girls Not Brides to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting.
· Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation.
· Support all Directors/Heads of teams to ensure ownership of financial planning, annual budgeting, quarterly forecasting, cost management, priorities and activities, as best serves the mission of the organisation.
· Lead on financial risk management including the implementation of appropriate risk management strategies such as financial controls, fraud prevention and processes to ensure value for money, and conduct regular reviews of Girls Not Brides’ financial policies and processes.
· Provide critical financial information, analysis, advice and support on financial issues and emerging opportunities.
· Assume responsibility for managing, planning and monitoring the Finance department’s budget.
· Provides leadership with regards to vision, purpose, and functions for the long-term development of the Finance Team.
Financial Management and Accounting
· Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to Girls Not Brides’ funders, potential funders and the Board of Trustees.
· Manages timely, accurate and impactful quarterly management accounts to enable business planning and monitoring of organisational performance.
· Monitor financial performance, oversee reporting and cash flow management functions and systems.
· Develop and oversee robust and effective financial systems and processes for Girls Not Brides’ staff members based internationally.
· Ensure the smooth running of all accounting, financial transactions and evidence record keeping processes.
· Lead on procurement systems and implementation, identifying efficiencies and value for money.
· Manage and oversee internal control policies and procedures to ensure compliance across the organisation.
· Assume ownership of the organisation’s accounting system, including identifying and implementing measures to ensure strong efficiency.
· Ensure and manage an effective accounts payable function.
· Manage effective payroll, pensions and related employee benefit processes.
· Manage the organisation’s foreign currency exchange policy and cash investment policy, ensuring compliance with donor terms.
Audit and Tax Compliance
· Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator.
· Manage the production of the annual report and financial statements, ensuring compliance with relevant legislation, SORP and accounting standards.
· Manage the external audit process and implementation of the audit findings.
· Oversee the project audits required by donors.
Grant Accounting and Compliance
· Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants.
· Supervise the preparation of all financial grant reporting, ensuring that the Development & Outreach team receive accurate and timely information for effective grant and donor management and compliance.
· Maximise cost-recovery from grants through strong financial planning and cost analysis processes, to ensure financial viability of projects and grant agreements.
· Provide support to, and build capacity of, other teams to support grant compliance as necessary.
· Review, and as needed negotiate, the legal and financial provisions of grant agreements.
· Oversee and ensure all received grants are promptly recorded and acknowledged, as well as paid out and reported on in accordance with donor requirements.
· Achieve timely, effective and clean external grant audits.
PERSON SPECIFICATION
Essential experience
· ACA/ACCA/CCAB/CIMA qualified.
· Significant professional post-qualified experience in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise
· Degree-level qualification in a relevant area such as accounting, finance or business administration, or equivalent professional experience.
· Up-to-date knowledge of relevant UK charity statutory requirements e.g. SORP, Charity Accounting, IFRS/IAS.
· Advanced understanding of the principles underpinning financial and grant management and planning and of demonstrating impact and value for money.
· Significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment.
· Proven experience of presenting and working with Boards and Finance Committees.
· Proven experience with contracts and grants management, including cost recovery models and revenue management, as well as donor compliance and due diligence.
· Demonstrated experience in strategic business planning and review.
· Demonstrated direct experience of financial reporting to a Board of Trustees and major donors.
· Experience of using multi-currency accounting systems, such as Sun Systems, SAP Concur, QuickBooks, Sage and other relevant systems.
· Good knowledge of using complex excel functions such as macros, vlookup, pivot, sumifs, data analysis.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Please note: There is one vacancy for the Head of Finance position, which is based in London. Candidates must already have the right to work in the UK at the time of applying and for a minimum of two years.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews for shortlisted candidates will take place on 14th or 15th August 2025.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy and Partnerships Officer
Location: Wenlock Road, London, N1
Compulsory 2-week office attendance during an appeal
Salary: £32,240 per annum
Contract status: Full time, permanent (subject to completion of 3- month probationary period)
About the role
We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams.
This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you.
***Please download the job description for full details***
About you
You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work.
You have experience in:
-
Supporting fundraising, sales or customer-facing teams with administrative or database tasks
-
Managing accurate data records, ideally using Salesforce or similar CRM tools
-
Coordinating events, communications or supporter journeys
-
Responding to enquiries and providing excellent customer service
You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes.
Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact.
Key Responsibilities include
-
Providing high-quality admin support across the Philanthropy, Partnerships and Trusts and Foundations teams.
-
Maintaining accurate donor records and managing donation processing, acknowledgements and data entry
-
Supporting donor stewardship and event logistics
-
Taking direct responsibility for managing high-value individual donors and third-party fundraisers
-
Supporting appeal activity, including creating bespoke communications and coordinating assets.
What we offer
-
Flexible working hours (outside of an appeal)
-
25 days annual leave, rising with length of service.
-
3% employer pension contribution, rising to 8% post probation
-
HealthCare Cash Plan (~£1,660 cash value per year)
-
Wellbeing support
-
Discounted access to various health club providers (via Wellhub)
-
Discount schemes for various retailers and businesses
-
Discounted tickets for events
-
Season ticket loan (post probation)
-
Financial hardship loan (post probation)
-
Salary sacrifice, Cycle & Car scheme (post probation)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role.
As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.
About Us
The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
î Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
î Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
î Provide instructed and non-instructed advocacy, where appropriate.
î Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
î Act as duty advocate for our Single Point of Access referral line on a rota basis.
î Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
î Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
î Actively promote self-advocacy throughout all work with patients, where practical.
î Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
î Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
î Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
î Develop good working relationships with key staff within health and social care services.
î Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
î Participate in team meetings and training.
î Participate in personal, team and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, and risk regulations.
î Work to our mission, vision, and values.
î Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Understanding of the role and responsibilities of an advocate.
î Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
î Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
î Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
î IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
î Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
î Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
î Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
î Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
î Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
î Knowledge of mental health sections and social care services, including current issues in policy and practice.
î Understanding of the Accessible Information Standard.
î Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.




The client requests no contact from agencies or media sales.