Service development manager jobs in hatfield, hertfordshire
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Starting salary in the range of: £33,141 to £35,855
Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events.
Pension: USS
Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.
Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).
Reports to: Director of Operations and Membership
Purpose:
The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.
Key Responsibilities
Membership and Events Support
-
Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members.
-
Maintain and update the CRM system, ensuring accurate records and consistent data standards.
-
Support the processing of membership applications, renewals, and enquiries in a timely and professional manner.
-
Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.
-
Support with the preparation of regular reports on membership numbers, trends and engagement activities.
-
Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.
-
Input membership invoices and payments into Xero or relevant systems.
Communications Support
-
Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.
-
Manage planned activities on all social media platforms, including content creation and community engagement.
-
Proofread and distribute press releases, newsletters, and other communication materials.
-
Maintain and update the organisation's website with relevant news and content.
-
Managing the press inbox.
-
Monitor media coverage and help prepare reports on media performance.
-
Create engaging content for various platforms.
The postholder will also be expected to:
-
Actively support the delivery of the GuildHE strategy.
-
To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
-
Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
-
Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.
-
Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
-
Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
-
Represent GuildHE externally on a range of HE sector groups and projects where appropriate.
-
Deputise for the Membership and Events manager, and the Communications manager as appropriate.
-
Undertake any other reasonable duties as may be required.
Person Specification
Core Skills:
-
Strong written and verbal communication.
-
Excellent organisational and time management.
-
Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite).
-
Ability to work independently and as part of a team.
-
Ability to coordinate multiple tasks and meet deadlines.
-
An ability to build relationships within our team, with members and with media contacts.
-
Understanding of current media trends and best practices.
Core Attributes
-
Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
-
Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.
-
An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.
Ideal Experience:
-
At least one (1) year’s experience in membership support, communications, or an administrative role.
-
Proven experience in social media management and content creation.
-
Experience with CRM software and email marketing platforms.
-
Experience in the tertiary or higher education sector.
-
Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.
Key Responsibilities
Leadership & Management
-
Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.
-
Support with rota planning, staff deployment, and management of nursing teams.
-
Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.
-
Ensure effective communication across internal departments and with external professionals, residents, and families.
-
Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.
-
Support in managing complaints, incidents, and staff concerns following Nightingale procedures.
Clinical Practice
-
Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.
-
Maintain safe administration and control of medications.
-
Promote and model effective multidisciplinary communication.
-
Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.
-
Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.
Service & Practice Development
-
Work with the Unit Manager to implement changes and innovations in clinical care.
-
Participate in quality assurance, audits, and evaluation of care standards.
-
Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.
-
Foster a learning environment for staff and students on placement.
-
Mentor staff and support development of specialist skills in elderly care.
Education & Research
-
Take responsibility for your own professional development and NMC revalidation (where applicable).
-
Conduct bi-monthly 1:1 supervisions with allocated staff members.
-
Promote evidence-based practice and contribute to training and development sessions for team members.
-
Participate in service improvement initiatives and research where appropriate.
Health & Safety / Compliance
-
Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.
-
Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.
Site Cover
-
Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.
Essential Criteria
-
Registered Nurse with valid NMC PIN.
-
Experience in elderly care or a similar setting.
-
Strong leadership, communication, and clinical skills.
-
Understanding of CQC standards and person-centred care.
-
Commitment to cultural sensitivity and values of Nightingale.
Desirable
-
Previous experience in a senior or acting-up role.
-
Mentorship or teaching qualification.
-
Knowledge of Jewish cultural practices (training can be provided).
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a dynamic community charity in London in their search for a Community Engagement Manager.
Part-time, 22.5 hours per week
Salary: £36,000–£38,000 per annum (pro rata)
Location: Central London (on-site)
This is a fantastic opportunity for a motivated and creative engagement professional to lead a small, dedicated team and make a real difference within a vibrant, diverse inner-city community.
The role
As Community Engagement Manager, you’ll be an active ambassador for the organisation—raising awareness of its services, building strong relationships with residents and partner organisations, and leading initiatives that empower local people to participate and shape the community around them.
You’ll manage a small team of engagement staff and volunteers, oversee outreach and participation projects, and develop partnerships that enhance opportunities for local residents. A key focus will be increasing community reach, growing membership, and supporting user-led initiatives that reflect local needs and interests.
About you
We’re looking for a confident and experienced community engagement professional who:
- Has proven experience leading staff and volunteers to deliver community programmes.
- Understands the dynamics of engaging diverse inner-city communities through creative, inclusive approaches.
- Experience in monitoring and evaluating the impact of engagement activities, ensuring resources are used effectively.
- Has experience supporting user-led initiatives and volunteer development.
- Brings excellent communication and partnership-building skills.
- Is comfortable working flexibly, including some evenings and weekends.
- Is committed to equality, diversity and inclusion, and upholding safeguarding and health & safety standards.
If this sounds like you and you’re keen to hear more, please send your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a data protection specialist looking for your next role? Great Ormond Street Hospital Charity are hiring for a Data Protection Manager to own our day to day data protection activities.
Salary
The salary for this position is £52,227 per annum. We operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is an operational role where you will manage day to day data protection activities including:
- Acting as first point of contact for all data protection queries.
- Undertaking data impact assessments (DPIAs) across all areas but primarily fundraising.
- Managing legitimate interest balance test and associated risks.
- Providing advice and guidance to stakeholders on all data protection and privacy related matters.
- Assisting with any data breaches.
- Maintaining effective governance across GOSH Charity.
- Managing the data register.
- Reviewing data protection clauses in contracts.
This is the ideal opportunity for someone who enjoys managing day to day data protection activities and educating stakeholders on the importance of data.
Skills, Knowledge and Expertise
- Extensive data protection and privacy experience.
- Extensive knowledge of UK and EU Data Protection and Information Security principles, as well as best practice.
- Experience undertaking data protection impact assessments (DPIAs), legitimate interest balance tests and reviewing privacy contractual clauses.
- Experience providing pragmatic advice to stakeholders on data protection issues.
- Solutions focused mindset.
- Strong stakeholder management, with the ability to communicate complex data protection information to different audiences.
- High accuracy and attention to detail.
Experience in the charity sector or an understanding of fundraising is highly beneficial for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Professional Standards Manager
We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.
Position: Professional Standards Manager
Location: Hybrid – London-based with flexible working
Salary: £51,108 per annum (full time equivalent)
Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours)
Contract: Permanent
Closing date:Friday 2 January 2026
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the role
As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy.
You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting.
Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties.
This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public.
About you
You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure.
You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism.
You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation.
About the Organisation
The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
- research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
- high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public
Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Brain & Spine Foundation is seeking a Fundraising-Focused CEO to take the helm of our charity at a moment of growth and opportunity. This is a rare chance to shape the future of a national charity, driving income, influence and impact for the 1 in 6 people in the UK affected by neurological conditions.
As Fundraising Focused CEO, you will combine leadership with personal fundraising delivery, building high-value relationships, diversifying income streams, and raising the charity’s profile. Working closely with a committed Board and a passionate team, you will lead a trusted organisation into its next chapter to ensure more people than ever can access vital information, support and hope when they need it most.
Deadline for applications
Sunday 11th January
Interviews with Brain & Spine Foundation
w/c 19th January
The Brain & Spine Foundation provides professional information and support for every one of the 600+ neurological conditions affecting 1 in 6 people.



The client requests no contact from agencies or media sales.
Position: Associate Finance Business Partner (Volunteer Groups)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about making a difference and using your financial expertise to support volunteer-led initiatives? Join the MS Society as an Associate Finance Business Partner (Groups) and play a vital role in empowering our group finance volunteers to manage their finances confidently and effectively.
In this role, you’ll:
- Provide strategic financial advice and clear reporting to volunteer groups.
- Deliver training and resources to help volunteers understand their financial responsibilities.
- Lead key processes such as year-end financial checks and compliance reporting.
- Collaborate across teams to simplify financial systems and improve processes.
- Support decision-making and planning to maximise impact for people affected by MS.
What we’re looking for:
- Part-qualified accountant (ACA, ACCA, CIMA or equivalent) with evidence of ongoing professional development.
- Strong knowledge of finance and accounting processes.
- Experience working with volunteers and delivering training to non-finance audiences.
- Excellent communication skills and a collaborative approach.
This is a fantastic opportunity to combine your financial expertise with a role that truly makes a difference. If you’re proactive, detail-oriented, and passionate about supporting communities, we’d love to hear from you!
Apply now and help us improve lives for people affected by MS.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Refugee Integration Service in London.
Sounds great, what will I be doing?
You will be supporting and motivating staff in achieving outcomes and meeting targets within a payment-by-results initiative focused on preventing or relieving homelessness among single refugee individuals.
This involves meticulous analysis of data to identify trends, areas for improvement, and the production of comprehensive reports. Additionally, responsibilities include building and managing relationships with landlords in the private sector, expanding the housing inventory, fostering connections throughout the council, overseeing referrals, managing financial transactions and budgets, and ensuring accurate data input and monitoring.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You demonstrate strong knowledge and/or relevant qualifications in housing and homelessness legislation, including the Housing Act and Homelessness Reduction Act, with a sound understanding of welfare benefits, welfare reform and Health & Safety regulations.
You have experience preventing and relieving homelessness, with practical skills in securing accommodation in the private rented sector, navigating tenancy agreements, understanding landlord–tenant relationships and local housing markets.
You have a proven ability to manage and support staff, including inductions, supervision, training, motivation, and handling grievance matters professionally. You also have solid safeguarding knowledge and can apply procedures effectively to protect clients.
You are confident coordinating work across multiple agencies, meeting deadlines through effective communication, organisation and leadership. You can build and negotiate strong partnerships to enhance services and secure positive outcomes for clients.
Highly self-motivated and able to work under pressure, you manage competing priorities effectively. You possess strong literacy, numeracy and record-keeping skills, with the ability to analyse information and communicate clearly with external agencies. You are flexible and willing to work outside office hours and travel when required.
When will I be working?
You will be working Monday to Friday 09:00 to 17:18
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Interview Process: Will commence in the New Year
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
-
Designing Solutions
-
Developing new business and funding propositions
-
Embedding Human Centred Design
-
Building a strong external network to support the Design team’s work
-
Operations
Experience we're after
-
Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
-
Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
-
Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
-
Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
-
Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
-
Experience of commissioning and managing external design freelancers and consultants (desirable)
-
Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Sunday 4th January 2026 at 23:59pm
Provisional Interview Dates: 12th and 13th January 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.
Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.
Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.
● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.
● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.
● Contribute to the planning and execution of our annual fundraising events and
community initiatives.
Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.
● Provide tailored impact reports and consistent communication to supporters.
Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.
● Maintain accurate records, pipeline data, and activity logs.
● Produce clear, timely reports for senior leadership and trustees.
● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.
Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.
● Support Foundation Ambassadors with campaigns and fundraising activities.
● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.
About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.
● Experience in fundraising for a children’s or health charity (desirable).
● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.
● Strong understanding of fundraising reporting, compliance, and GDPR.
● Experience in event fundraising and community-led initiatives.
● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.
● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.
Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.
Together, we can make a difference to children fighting cancer. Let’s go, champ!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a dynamic, relationship-driven Philanthropy Manager to lead the growth and development of our major donor programme. Working closely with the Head of Philanthropy and Engagement Events, you will shape and elevate our philanthropy offering, strengthening the foundations, cultivate meaningful long-term relationships, and play a pivotal role in driving significant income growth for the charity.
This is an exciting opportunity for someone with strong major donor expertise, strategic insight, and a passion for changing young lives through sport.
About You
You will bring experience, confidence and creativity to this high-impact role. You’ll be motivated by building a strong pipeline, implementing a prospecting culture and developing strong relationships which in turn secure transformational gifts, and comfortable influencing, collaborating and communicating at all levels – including with high-net-worth individuals.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 4th January
First round interview, in person 7th or 8th January
Second round interview, online 14th or 15th Janaury
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
Harris Hill is supporting a leading London charity to recruit a new Director of Services and Deputy CEO.
Salary: £65,000 + pension · Full time · Kensington & Chelsea (hybrid)
In this pivotal role, you’ll work closely with the CEO to drive organisational strategy, lead high-quality Health, Wellbeing and Community Services, and ensure the charity continues to grow, innovate and deliver real impact for older people.
You’ll oversee service delivery, impact and quality, lead business development and income generation, and build strong partnerships across the NHS, local authority and voluntary sectors. You’ll also provide compassionate leadership to managers and teams, champion co-production, and deputise for the CEO when required.
We’re looking for:
- A senior leader from the charity, public or community sector
- Experience delivering health, wellbeing or community services
- Strong track record in business development and securing income
- Excellent partnership-building, strategic and communication skills
- A values-led, collaborative leader with commercial acumen
Why apply?
A unique chance to shape the future of a respected local charity, drive innovation and impact, and develop as a future CEO — with a supportive culture, ambitious team and competitive package.
For more information, please send your CV to
Deadline: Wednesday 7th January at 9am
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Interview process: Will be in the New Year
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
-
Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
-
Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
-
Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
-
Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
-
Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
-
Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
-
Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
-
Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
-
Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
-
Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
-
Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
-
Review and verify partner documentation, including governance, financial statements, and risk assessments.
-
Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
-
Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
-
Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
-
Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
-
Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
-
Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
-
Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
-
Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
-
Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
-
Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
-
Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
-
Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
-
Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
-
Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
-
Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
-
Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
-
Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
-
Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
-
Support external and internal audits, providing complete and accurate grant documentation.
-
Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
-
100% compliance with funder and grant reporting deadlines.
-
100% of grants processed with complete due diligence and documentation.
-
Zero unresolved financial discrepancies in grant records at month-end.
-
All funder and hosted partner reporting delivered on time and to standard.
-
Continuous improvement in efficiency and accuracy of grant management workflows.
-
Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
-
Internationally recognised finance qualification.
-
Ideally use of Sage but not essential.
-
Experience of the not for profit sector.
-
Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.