Service development manager jobs in liverpool

Job title: Fundraising & Development Lead (Merseyside)

Reporting to: Senior Network Fundraising Manager

Location: Primarily on-site – based at our Merseyside Hub (Liverpool, L33 7SA)

Contract: 24-month fixed-term contract

Hours: 35 hours although open to discussing flexible working

Salary: 5NO £30,598-£37,039

Our vision: A UK where “No good food goes to waste”

We are the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,000 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities, and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come join us. 

The role

This is your opportunity to shape something new – with the backing of a national brand and the autonomy to make your mark locally.

FareShare UK runs three regional centres in Merseyside, East Anglia and Southern Central. As our Fundraising & Development Lead (Merseyside), you will grow a local fundraising programme from its infancy, working closely with both the Merseyside site and FareShare UK’s national fundraising team.

This brand new role has been created to sustain, and in time, increase the financial sustainability of our activity in Merseyside. Through your work, you will enable us to test the viability of this regionally-led approach, and put the frameworks in place to scale and replicate the approach as part of a wider business cased rollout.

You’ll initially report into FareShare UK’s Senior Network Fundraising Manager, but will work day-to-day from the Merseyside hub, fully embedded in the local community and local operations - this will involve working closely with the Regional Manager.

This role is advertised as a 24-month fixed-term contract, but there is potential to extend based on results. If extended, the role may move to be managed and embedded locally.

What you’ll be doing

This role is integral to shaping a long-term solution to our fundraising efforts locally. As Fundraising & Development Lead (Merseyside), your focus will be to:

• Build and deliver a fundraising strategy to generate locally fundraised income to bring our activity in Merseyside closer to breakeven in the short-term, as well as having an eye on long-term sustainability and growth.
• Develop a compelling case for support tailored to local funders, businesses and the Merseyside community.
• Build a diverse pipeline and income portfolio, using your knowledge and experience of fundraising within Merseyside to increase funding from across multiple income streams – this could include from trusts, local businesses, events, the local community and major donors.
• Create and manage supporter relationships, providing a positive experience and excellent stewardship, and through doing so, maximising on lifetime value.
• Work collaboratively with FareShare UK’s national fundraising team to ensure efforts complement rather than compete.
• Test and evaluate your work to build the evidence needed to support the scaling and replicating of this approach in other FareShare UK-owned sites.
• Fundraise safely, legally and compliantly in line with regulation and FareShare policies.
• Use existing tools and systems such as Salesforce to keep financial and partnership records up-to-date.
• Undertake training and skills development and adopt a continuous learning approach to your work, particularly in light of these being new roles.

This role is likely to involve meeting with funders, supporters and partners across the region – both on and off-site. The ability to travel when needed would be helpful, but there is flexibility in how this is managed and achieved. 

What you’ll bring to the role

You may not tick every box, and that’s okay.

If you can demonstrate the core competencies, and more importantly, have the drive and passion for the role – we’d still love to hear from you. We’re committed to supporting your development in the areas where you may have less experience.

We’d like to hear from people who have:

• A track record of developing, managing and growing funding partnerships (charity or commercial sector).
• Experience of raising income from at least two of – trusts/ foundations, corporate, major donor, community fundraising, events.
• The ability to build fundraising strategies and turn them into action plans to achieve results.
• Experience of working on partnerships that deliver both financial and non-financial value and an understanding all the possible ways in which a company can support a charity’s work.
• Excellent communication skills – both written and verbal, and the ability to win hearts and minds, both internally and externally.
• Experience of using data to make informed decisions and spot new opportunities.
• An ability to manage multiple projects and strands of work simultaneously.
• The skills to influence and manage people, including volunteers - building strong internal relationships to deliver results.
• A collaborative mindset and comfortable working with cross-functional teams.

If you have skills and experience in these other areas, we’d love to hear about them, as we believe they’ll help you in the role… but these are a nice-to-haves and not an essential part of our criteria.

• Knowledge of the Merseyside funding landscape.
• Experience of working in a federated or network organisation.
• Experience of working in a dotted line or matrix structure.
• Experience of working in a predominantly volunteer-led organisation.

Benefits

• We expect the role to be primarily based on-site, with local travel and some flexibility for hybrid working
• Whilst we typically appoint towards the bottom of our salary bands, we are open to flexing our approach for the right candidate
• 28 days’ annual leave + Bank Holidays
• Employer's pension contribution
• Employee Assistance Programme
• Interest free bicycle purchase loan scheme
• Season ticket loan

Imagine Independence is a leading third sector organisation, passionate about supporting people with mental illness, neurodiversity, learning disabilities, and behaviours that challenge. We offer a wide range of services, including supported living, employment assistance, and social inclusion programs, all aimed at empowering individuals to achieve their personal goals and live as part of their communities. Our work challenges stigma and promotes well-being by recognising the uniqueness of each person and the value of small, meaningful steps. Our dedicated staff give their best every day, enabling the people we support to live enriched, fulfilled lives.

Do you want to become part of this amazing organisation?  This is an exciting time to join Imagine Independence.  In this role, you'll be responsible for producing and delivering monthly management accounts, overseeing financial operations, and ensuring robust internal controls are in place. You'll also manage the year end audit, budgeting and forecasting, while leading a dedicated finance team.

We are seeking a dynamic and experienced Head of Finance to join our team. If you have a strong background in financial management and a passion for driving organisational success, we'd love to hear from you!

Key requirements for this role:

• Qualified or near qualified ACCA, CIMA, ACA, CIPFA, or demonstrable equivalent experience

• At least 5 years’ experience in a relevant accounting or finance position, preferably within the charity or non-profit sector.

• Proven prior experience of leading and managing a finance team
 

• Solid expertise in budgeting, financial reporting, and financial analysis

• Strong understanding of UK charity accounting, including fund accounting and SORP

• A proactive attitude and the ability to ‘muck in’ with a broad range of duties sometimes outside the scope of the role

• Exceptional attention to detail and a strong commitment to accuracy, with the ability to identify financial trends and provide clear, insightful narrative analysis.
 

• Strong communication skills, with the ability to explain financial information to non-financial staff and stakeholders

• Familiarity with housing management systems and practices, as well as of working with Sage 200 would be advantageous

Imagine is a values-based recruiter and so it will be seeking to ensure that the successful candidate will align with the following:

· Meaningful Living: Using empathy to bring together diverse people and resources, to put the everyday within reach of everyone.

· Nurturing Individuality: Creating conditions that support people to be true to themselves and express their truth.

· Focused Dedication: Showing up each day hungry to do our best to learn and develop. We never give up on people.

· Challenging Ideas: Keeping our efforts real and centred on what matters most, we do not settle for the ordinary when better is possible.

· Generous Sharing: Giving of ourselves, our experiences and knowledge, to promote and provide a great service.

To apply, please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Imagine Independence.If you would like an informal discussion about the role please contact Laura Codd on 0151  709  2366

Please note that CVs submitted without a covering letter will not be taken into consideration.

Closing date: Monday 2 June at 5pm*

An enhanced DBS will be required for this post.

*Please note that this job posting may close before the stated deadline if we receive a satisfactory response.   

Imagine aims to be an equal opportunities employer and welcomes applicants from all sections of the community.

Reporting to: Director of Fundraising and Development 

Location of work: Remote with ad hoc time in the office for team days, events, campaigns and organisation away days.

Contract type:  Ideally full-time, 35 hours per week, 28 hours / flexible hours will also be considered. The role may require occasional evening and weekend work.   

Contract Length: Permanent

Salary: £31,500

BACKGROUND

Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.

Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.

 This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.

 In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.  And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.

 Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.

*Food Foundation Insecurity Tracker Jan 2025

JOB PURPOSE  

The Fundraising and Development department is responsible for ensuring Magic Breakfast’s on-going sustainability through the generation of income and other critical non-financial support. The Department Coordinator will work closely with the Director of Fundraising and Development and other members of the Fundraising Leadership to facilitate closer alignment across the department, help unlock and enable income growth, whilst also providing administrative and coordination support to the team more broadly. The successful candidate will also play a critical role in developing and delivering the department-wide calendar of stewardship events, working with colleagues from across the major gifts team to identify opportunities to connect our supporters even further with the impact of our work 

KEY RESPONSIBILITIES:  

Department Coordination  

• Work closely with the Director of Fundraising to coordinate effective planning and management of the Fundraising & Development (F&D) strategy by coordinating quarterly review and monthly Core Management Group (CMG) meetings and managing all aspects of the monthly F&D team meetings ensuring they have maximum impact for all individuals and the organisation. This includes managing actions, minutes and agendas

• Support with the planning, coordination and diary management for any department away days, planning or reflection sessions  

• Lead efforts to enhance synergies within and across the F&D and other departments, identifying and enabling opportunities to add value, enhance efficiencies and reduce siloed working, for example through reviewing current systems and facilitating opportunities for collaboration and support  

• Provide project management support for significant team level projects, including developing project timelines and plans using Asana (e.g., for the Magic Morning webinars process and the department’s involvement in giving campaigns or annual reports) 

• Work across the department to identify any gaps or updates required for process/ ‘how-to’ documents  

• Act as the department representative for Asana, systems and process champion, providing training to colleagues where necessary  

• Act as the department lead for other key internal groups such as the all staff away day.

Supporter Care  

• Support the Fundraising Officer where necessary to act as the key welcome point to people reaching out to support Magic Breakfast, responding to enquiries received on the phone, escalating and triaging queries where necessary.   

• With support from across the Department, develop and deliver a calendar of department wide engagement events, including group school visits, stakeholder events, thought leadership dinners, and our online ‘Magic Mornings’ - a speaker series where we invite funders to hear more about our work. 

• Lead on the planning, review and learning capture/ sharing for all events, and more broadly the stewardship calendar across the department.

• Work across the department to review cross-departmental stewardship and identify opportunities for improvement, collaboration and alignment to key objectives, either through events or other activities.  

• Ensure that all confidential donor data is stored and handled in accordance with data protection regulations and all records retained on Salesforce where required.  

Fundraising Administration  

• Provide general administration support to the Fundraising & Development department, working in collaboration with the admin network across the organisation. Potential tasks may include but are not limited to meeting logistics, booking venues for away days and accommodation/travel bookings 

• Develop and maintain accurate and efficient administration systems and tools to support the department, for example our intranet section  

• Manage the Department’s resources and order supplies  

• Assist the Gifts Officer with gift processing when required, including the processing of cheques, sending acknowledgements, and adding gifts to our CRM, Salesforce  

• Administrative support to the Director of Fundraising and Development as required, including pulling reports and occasional diary management   

• Ad-hoc support to other team members.   

• Support the department with scoping and research for new fundraising products or initiatives  

• Make purchases on behalf of the Fundraising and Development department in adherence with internal budget approval processes and delegation of authority  

General:   

• Support the Fundraising & Development team by attending events and working on collaborative initiatives  

• Attend meetings and cross-team working groups to represent the Fundraising and Development Department and its interests  

• As requested, provide regular updates to key stakeholders  

• Ensure compliance with data protection regulations  

• Occasional work outside of regular office hours and at weekends  

• Exemplifying through behaviour our values-led culture that encourages curiosity, engagement, positivity and continuous improvement underpinned by a commitment to social impact, ensuring that children and young people are at the heart of everything we do.   

• Working collaboratively across the organisation to build good working relationships.    

• Actively contributing to team meetings and supporting team members where necessary.   

• Participating in occasional work-related events at external venues.   

• Undertaking any other duties commensurate with the role.   

• Adhering to all Magic Breakfast policies and procedures.   

PERSON SPECIFICATION  

Skills and abilities   

• Ability to manage multiple tasks simultaneously and work to deadlines.  

• Strong interpersonal skills to build effective working relationships with a range of stakeholders, a collaborative team player.   

• High level of competency in the use of Microsoft.  

• Confidence in using Microsoft Word IT packages.   

Knowledge and experience   

• Experience planning and organising online and in person events.  

• Experience of working for a charity desirable but not essential.  

• Experience or knowledge of administration within fundraising desirable but not essential.   

• Experience using Salesforce / similar CRM or an aptitude for learning new software quickly.    

• Experience using Asana or an aptitude for learning new software quickly.    

• High level of competency in the use of Microsoft.  

• Experience of working in an administrative role.   

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.  

• Experience of working well collaboratively within a team.  

Other : 

• Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.  

• Enthusiasm for delivery a high standard of supporter care.  

• Shared commitment to our values and active contributor to our enabled and empowered culture 

• Experience of working for a charity desirable but not essential.  

• Experience or knowledge of administration within fundraising desirable but not essential.  

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com

Shortlisting - 19th - 20th May

Interview 1 - 26th and 27th May

Interview 2 and informal interview - 2nd and 3rd June

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:

• Our grants programme

• Our support programme

• Our directory (digital and book)

• Our penfriends programme

Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.

Your key responsibilities are to:

1. lead a motivated, happy team 

2. work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners 

3. develop and refine our programmes and services 

As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today. 

You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done.  You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.

You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.

With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow. 

Job description

1. Lead and manage the service delivery team

• Ensure excellent individual performance through regular one-to-one line management.

• Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.

• Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.

• Oversee safeguarding across the organization

2. Support operations across the SLT

• Write quarterly trustee reports on delivery impact and contribute to the annual report.

• Feed into fundraising bids and provide data and insights for funder reports as required.

• Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.

• Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.

• Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.

• Hold the delivery budget, working closely with the Finance Manager

3. Oversee programmes and services

• Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.

• Ensure high-quality service provision that maximises impact for long term prisoners.

• Oversee the development and implementation of a volunteer strategy 

• Use ethical processes to collect and analyse feedback and data to assess and improve service impact.

• Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.

• Unblock obstacles within services and programmes with a creative, solution-focused approach.

To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.

Person Specification

Essential Experience

• Leadership and effective high-support, high-challenge line management

• Working within (or lived experience of) prisons or criminal justice settings 

• Strong knowledge of service delivery and impact measurement

• Excellent organizational, planning and communication skills

• Safeguarding knowledge and practical implementation

• Project / programme and budget management 

• Digital / remote work fluency

• Ability to write clear, succinct reports, emails and other key communications

• Designing, developing, or implementing programmes or services

 Desirable Experience:

• Contract management

• Volunteer management and best practice in this area

• Galvanising and supporting a remote team

• Stakeholder engagement and partnership development

• Salesforce or CRM development

• Strategy development

Personal Attributes

• Commitment to the mission and belief in the importance of specialist support for long-term prisoners

• Committed to anti discriminatory and inclusive working practices

• An adaptable, solution-focused, can-do approach

• A systems-thinker who can be clear and decisive and support people to make projects fly

• A team player who can navigate the demands (and celebrate the joys!) of small charities

• Skilled at building relationships across the organisation and beyond it

• Unfazed by leadership of a remote team

• Curious and open to learning
   

Circumstances

• The right to work in the UK

• The ability to gain prison clearance

• The ability and desire to work remotely

Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.

Salary £50,755 per annum - full time 36 hours per week (job share will be considered)

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.

Deadline for applications:    Friday 23rd May 2025

Interview Date:  Thursday 5th June 2025

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.

The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.  

 Ideal candidate:

We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy.  Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.

In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.

For full details of the role, please download and refer to the Job Description.

We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.

The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.

Please note: Only applicants who submit a covering letter will be shortlisted for interview.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform). 

Our next exciting step is to start working with primary schools, helping them to deliver careers and the PSHE curriculum across all year groups in primary school. Together, we’ll work to break down barriers, challenge stereotypes, and inspire children - especially those who may feel certain pathways are out of reach - when it comes to what their future might hold.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website).

What you’ll do

As one of our first Primary Schools Partnership Managers, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful. 

Your key responsibilities:

Sell Unifrog subscriptions to primary schools

• Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.

• Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.

• Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.

• Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.

Support primary school partners to make the most of Unifrog

• Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.

• Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice across between partners.

• Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.

What we’re looking for

• Resilient, and motivated to exceed targets: Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

• Sales experience: You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.

• Strong communication skills: You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

• Strategic and innovative: You’ll be strategic in your approach to driving growth within the newest team at Unifrog, and be innovative and creative in your solutions to any barriers along the way.

• Personable, with a track record of excellent relationship management: At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.

• Sector insight: You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.

• Attention to detail: It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.

• Proactive attitude and willingness to get stuck in: You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be one of the first members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Working together

You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.

Key benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £37,485 per annum (Grade B), plus:

  • Unlimited commission, OTE of £50,000.

  • Bonuses linked to strong performance against KPIs.

• Full-time

• 28 days paid holiday per year (plus bank holidays). 

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.

• All travel expenses covered and car allowance paid.

• Full UK driving licence is essential.

• The role is remote (or hybrid for candidates in London or Edinburgh).

• Start date: as soon as possible (but no later than August 2025).

• We can only consider candidates who have the right to work in the UK.

• To discuss reasonable adjustments or any details about the role before applying, please contact Mhairi (details on our website).

Application process

Deadline: 10:00am (BST) Monday 19th May 2025.

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)

iii. Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)

Stage 2: Phone task (15 minutes) ��

• A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.

Stage 3: Video call interview (45 minutes hour) ��

• Short pre-prepared presentation (15 mins) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (30 mins).

• Video call interviews will be held w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

Exciting challenges. Collective goals. One clear purpose.

Regional Manager (South of England)

£58,000 - £68,000 + company car plus

Reports to: National Retail Performance Manager

Directorate: Marketing, Fundraising & Engagement (Trading)

Contract: 16 month fixed term contract

Hours: Full time 35 hours per week

Location: Home-based - Extensive Travel Required throughout the South Including London, Kent, Surrey, Cornwall, Devon, Somerset

Closing date: 25 May 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Interview date: 2 and 3 of June 2025 at our offices in Stratford

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as Regional Manager for the South of England. Ready to make a difference?

We're looking for an inspiring Regional Manager (Known internally as Divisional Business Manager) to play a leading role as part of the Senior Leadership Team contributing to and influencing decision making beyond the division and Trading. You will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will drive performance against multiple income streams including fundraising, and will achieve this by influencing and motivating 8/9 Area Managers looking after 170+ shops with a field-based infrastructure of approx. 600 employees and 3,500 retail volunteers.

In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.

Please note applicants will need to live within the catchment area of the South

What will I be doing?

• Making key decisions that influence the commercial performance of the division

• Working with both internal business partners and external partners to increase division performance

• Ensuring retail operational objectives are delivered to the highest standard

• Developing and delivering budgets

• Monitoring and evaluating area and divisional performance against key performance indicators

• Developing divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.

• Driving a culture that embraces change, open communication, ambition, innovation, future-thinking and outward looking.

• To monitor talent, drive high performance of the divisional team

What are we looking for?

• An experienced leader who has managed geographically diverse teams and has excellent commercial acumen

• Significant experience of managing budgets

• Can demonstrate positive performance results

• Experience of working in a large and complex organisation

• Experience in commercial or charity retail with an understanding of management of multi-site retail shops at a national or regional level

• Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy

• Full drivers license

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.

Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.

We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

Job Description

The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.

The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of  services across the Hub.  The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.

Duties and accountabilities are split into two core areas, management and development of Redthread service delivery,  including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy

• Line management of service managers and operational oversight of service contracts.
• Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
• Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
• Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
• Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
• Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
• Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
• Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
• Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
• Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
• Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
• Undertake other duties as required to ensure the effective delivery of the services.

Qualifications

Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.

KNOWLEDGE

Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)

EXPERIENCE

• A proven track record of developing and managing projects in the public, private or voluntary sectors.
• Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
• Demonstrable experience of staff management including recruitment, induction, supervision and support.
• Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
• Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
• Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
• Commitment to young people’s participation
• Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
• Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
• Experience of developing new contracts and development opportunities with commissioners and partners.
• Experience of project development
• Experience of training / public speaking to a wide range of audiences

SKILLS & ABILITIES

• Proven ability to lead and coach others in their professional development
• Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
• Ability to lead, motivate and oversee administrative processes.
• Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
• Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
• Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
• Computer literacy including the use of Email, Word, Excel and PowerPoint.
• Strong organisational skills.
• Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
• Creative, flexible and able to work well with others in a team.
• Honest and reliable.
• Commitment to the organisation and also to their own personal and professional development.
• Commitment to enabling children/young people and their families to participate and achieve their full potential.

Additional information

Hours of work: Full time, 37 hours per week 

Place of Work: Home based with expectation of national travel*

Contract Type: Permanent 

Level of screening: Enhanced DBS

*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.

Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.

As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.

Key Responsibilities

• Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
• Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
• Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
• Support local groups to meet safeguarding, health and safety, and information governance standards.
• Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
• Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: midnight on Sunday 1st June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

Business Development Project Manager

Our client has an exciting opportunity for an enthusiastic and forward-thinking Business Development Project Manager, this role will be right at the heart of helping grow and shape the services that make a real difference to people with learning disabilities, autism and mental health.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs. 

Position: Business Development Project Manager

Location: Homebased, occasional travel will be required (around 25% or less) 

Salary: £38,653

Hours: Full Time, 37.5 hours per week 

Contract: Permanent 

Closing Date: Thursday 15th May 2025, the client reserves the right to interview before the closing date so please apply asap. 

About the role: 

We have a fantastic opportunity for a Business Development Project Manager to join our dedicated team. You'll be right at the heart of helping us grow and shape services that make a real difference to people with learning disabilities, autism and mental health.

This role gives you the chance to be involved in exciting and important work that directly influences the future of our services—and the lives of the people we support. This role is all about collaboration, creativity, and bringing plans to life. You’ll work alongside colleagues across the organisation to:

• Support the development of our current services and the growth of new ones, in line with our Business Plan and Strategy

• Manage business opportunities from start to finish, including leading on procurement processes through online portals

• Coordinate and write high-quality tender submissions, ensuring we meet all deadlines and requirements

• Work closely with senior colleagues including the Deputy Chief Business Officer, operational managers, and central support teams to get great results

• Help build and grow meaningful partnerships across different regions

• Contribute to strategic growth by identifying where we can make the most impact and value

This is a home-based role, occasional travel will be required (around 25% or less) mainly for service visits and face-to-face meetings, including some travel to Kent. You don’t necessarily need to drive, as long as you're able to travel when needed, but having access to a car is desirable.

About you: 

We’re looking for a Business Development Project Manager who:

• Has experience working in the social care sector, ideally with people with learning disabilities, autism and mental health

• Understands different service models and is passionate about delivering high-quality, person-centred support

• Experience in project management, business development, or service commissioning in social care

• A good understanding of public sector procurement, including using procurement portals

• Has experience managing projects, especially around business development and service improvement

• Knowledge of the challenges and opportunities facing the adult social care sector

• Writes clearly and confidently—particularly when it comes to tenders, reports, and strategic documents

• Can work across different teams and departments, bringing people together and achieving shared goals

• Builds positive relationships with a wide range of people—inside and outside the organisation

• Communicates clearly and professionally, both in writing and in conversation

Other roles you may have experience of could include: Project Manager, Programme Manager, Operational Development Manager, Strategic Partnerships Manager, Business & Service Improvement Lead, Social Care Development Lead, Community Engagement & Development Manager, Stakeholder & Partnerships Manager, Commissioning & Development Manager, Income Generation Manager, ETC… 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

For full details about this role, our work and the skills required please refer to our role profile.