Service development manager jobs in london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Support Mentor
Location: West London (Unfortunately, this premises has no step free access)
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30
About the Role
We are seeking a dedicated and compassionate Support Mentor. We are looking for someone who really cares about the rights of women and their children to join our service in West London. This is an opportunity to support within a refuge accommodation for women and children surviving domestic abuse, many of whom are living with trauma. As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills.
Key Responsibilities:
- Support residents/participants to achieve their desired goals/outcomes in various ways
- Ensure all residents/participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
- Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.
- Empower residents/participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to residents/participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
About You
Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.
- Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Experience working with, or a strong understanding of, domestic abuse and the systemic barriers faced by women.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
 
                                The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post holder will be required to coordinate and attend events across the UK, including our annual national conference in London and other planned regional events throughout the year. Travel and occasional overnight stays may be needed.
Role Purpose
The Events Coordinator is responsible for planning, organising, and delivering a varied programme of impactful events for service users, volunteers, and the wider cardiomyopathy community. These include, but are not limited to, supporting logistics, planning and execution of information days, medical education events, webinars, volunteer development days, and the charity’s annual national conference.
The role covers the full lifecycle of event management, from concept and planning through to delivery and evaluation. This includes oversight of event budgets, supplier and stakeholder management, and ensuring all events are delivered to a high standard, on time, and within budget. Events will be delivered both in person and online, so confidence in managing virtual and in-person events is essential.
Working collaboratively with colleagues across the charity, the Events Coordinator ensures that every event is accessible, engaging, on budget and aligned with Cardiomyopathy UK’s mission to improve the lives of people affected by cardiomyopathy.
Key Responsibilities
Event Planning & Delivery
- Work with internal teams and external stakeholders to define event objectives, content, themes, budgets, and logistical requirements.
- Plan and deliver a varied programme of events including information days, medical education sessions, webinars, volunteer development days, and the annual national conference.
- Research, negotiate, and book venues, suppliers, exhibitors, speakers, and contractors.
- Develop and manage event timelines, schedules, budgets, contracts, and all related administration.
- Oversee event budgets, ensuring costs are monitored, value for money is achieved, and accurate reporting is provided.
- Coordinate and supervise event staff, volunteers, and suppliers to ensure smooth and professional event delivery.
- Lead on event promotion and marketing, working with communications colleagues to maximise reach and attendance.
- Deliver online and in-person events, ensuring a high-quality experience for all participants.
- Ensure all events are delivered safely, inclusively, and in compliance with health and safety, accessibility, safeguarding, and organisational policies.
- Troubleshoot and resolve issues during events to minimise disruption.
- Collect, analyse, and report on event feedback, providing recommendations for future improvements.
Stakeholder & Relationship Management
- Build and maintain strong relationships with internal teams, external partners, speakers, suppliers, and volunteers.
- Act as a key point of contact for event-related queries before, during, and after events.
- Work collaboratively with teams across the charity to enhance events and develop new formats to meet emerging needs.
General Responsibilities
- Maintain accurate records and documentation for all events.
- Provide administrative and project support as required.
- Contribute to a positive and collaborative team culture within Cardiomyopathy UK.
Person Specification
Essential
- Experience coordinating and delivering events, including online and in-person formats.
- Proven budget management skills and experience negotiating with suppliers.
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
- Excellent communication and relationship-building skills, able to work effectively with a wide range of stakeholders.
- Confident using event software, online meeting platforms (Zoom, Teams, etc.), Eventbrite, Mailchimp and Microsoft Office applications.
- A creative approach to problem solving and event promotion.
- Willingness to work flexibly, including travel to events, occasional evenings or weekends when events require.
Desirable
- Experience of working in the charity sector or healthcare environment.
- Experience of evaluating event impact and outcomes.
- Knowledge of accessibility and inclusion best practice in event delivery.
 
                To apply, please send your CV and cover letter (no more than two pages of A4) 
            
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 
Key Tasks
- 
	Act as the first point of contact for all referrals over the weekend across both hospitals. 
- 
	Meet with patients in the community and/or hospital and carrying out assessments and risk assessments. 
- 
	Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 
- 
	Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 
- 
	Collect feedback from service users and upload to case management system. 
- 
	Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 
- 
	Deputise for the manger at discharge planning and other meetings as required. 
- 
	Support hospitals to improve the patient’s experience of the discharge process. 
- 
	Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 
- 
	Work collaboratively with other agencies providing support services. 
- 
	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 
- 
	Plan and develop person centred interventions to provide short term support for people after hospital discharge. 
- 
	Deliver the front-line support services over the weekend 
- 
	Provide occasional cover for the A/L of other Project Officers 
- 
	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 
- 
	Supervise, support and develop DSWs and volunteers in your service. 
- 
	Liaise with the handyperson service about referrals and jobs for service users. 
- 
	Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 
- 
	Arranging access visits to service user’s homes. 
Administration
- 
	Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 
- 
	Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 
- 
	Ensure wards have good supply of service leaflets and referral forms. 
- 
	Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 
- 
	Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 
- 
	Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
- 
	Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 
- 
	Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 
Quality
- 
	Be familiar with and to implement AUKEL policies and procedures. 
- 
	Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 
- 
	Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 
- 
	Respond to safeguarding or other concerns and make appropriate reports and management action 
Liaison
- 
	Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 
- 
	Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 
- 
	Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 
- 
	Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 
- 
	Liaise with contractors to arrange deliveries and works to service user’s homes. 
General
- 
	Meet regularly with your line manager for support, supervision and appraisal. 
- 
	Attend team and staff meetings, (and other meetings) as required. 
- 
	Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 
- 
	Undertake any training required to fulfil the post. 
- 
	Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 
- 
	Work within AUKEL’s expectations of professional boundaries and confidentiality. 
Functional Links
- 
	The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 
- 
	Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London. 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	Minimum of 2 years’ experience of working within a health or care setting. 
- 
	Experience of using IT systems to record work done. 
- 
	Experience of supporting colleagues (this could be in a non- managerial position) 
Desirable
- 
	Experience of working within a hospital setting 
- 
	Experience of managing and developing staff. 
- 
	Experience of working with older people 
- 
	Experience of conducting assessments and risk assessments. 
Knowledge & Understanding 
Essential 
- 
	Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
- 
	Understanding of the needs of patients who may lack family or other support. 
- 
	Understanding of the needs of lone workers whilst working in the community. 
- 
	Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
- 
	Understand of and commitment to equity, diversity, inclusion and dignity. 
Desirable
- 
	Knowledge of CQC fundamental standards 
- 
	Understanding of NHS hospital discharge procedures 
Skills/Attributes
Essential
- 
	Excellent interpersonal skills 
- 
	Excellent verbal and written communication 
- 
	Intermediate IT skills 
- 
	Excellent planning and organisational skills 
- 
	Ability to work calmly under pressure. 
Additional Requirements
- 
	This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 
- 
	The role is required travel across East London 
- 
	Flexibility in working hours to meet organisational needs. 
Additional Information
- 
	This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 
- 
	In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Research Assistant (Strategic Alliance for Community Wealth Building)
- Hub: Community Wealth Building
- Reporting to: Daniel Noruwa, Research and Policy Lead
- Type of Contract: One-year fixed term contract
- Pay £35,000 (Pro-rata)
- Annual Leave Entitlement 28 days’ annual leave, including UK bank holidays (pro-rata)
- Pension 3% employer pension contribution on eligible earnings
- Location: Hybrid (Wolves Lane Centre)
- Work pattern: 22.5 hours (3 days per week)
- Closing date 17th November 2025, 17:00 GMT
Overview
Social infrastructure refers to the physical spaces, facilities, and services that enable communities to thrive. This includes community centres, youth clubs, religious institutions, housing, parks, sports facilities, and larger institutions such as schools and medical centres.
Over the past few decades, this infrastructure, particularly those led by Black and racially minoritised people, has come under increased strain. This is due to a range of socio-economic developments, including austerity, privatisation of public services, and an increasingly complex grant-making sector.
The Strategic Alliance for Community Wealth Building was originally established in 2021. With a focus on supporting enterprise and asset development, the Alliance was created to bring together policy leaders, community groups, and infrastructure organisations to improve outcomes for Black and minoritised people and their respective communities. However, since 2021, the political landscape has changed significantly, and with it the challenges experienced by Black and racially minoritised organisations. This includes a growing climate crisis, Artificial
Intelligence, and the ongoing housing shortage across the country. Therefore, a new forum is required to ensure Black and racially minoritised communities are not left behind.
Main Duties and Responsibilities
• Facilitation of workshops including design and presentation of relevant materials, communicating complex ideas relating to community wealth building and engagement with all participants.
• During SA events the postholder will focus on collaboration with relevant stakeholders across the sector, including community leaders, thinkers, policy professionals, and other stakeholders committed to an equitable future.
• Support with the development of the Strategic Alliance’s strategy, purpose, and long-term framework. Make sure than any ideas are captured and written into the work strands of the alliance, liaising closely with the Research and Policy Lead.
• Producing short briefs to inform discussion and debate within the Strategic Alliance for Community Wealth building meetings
• Delivery of reports informed by the content of the Strategic Alliance meetings.
• Organising meetings, workshops, events, and related research materials. This includes logistics, booking meeting spaces, sending invites and tracking responses, sending materials to participants, catering and refreshments. Some notetaking tasks may also be required.
• Offer support as above with other workstreams within the research and policy arm of community wealth building, including housing, climate, community asset development (Agbero), and the IVAR young researcher programme.
General Responsibilities
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.
Person Specification
Essential
• Public speaking, presentations, comfort speaking to individuals of all levels
• Strong passion for working in/or exploring a career in research, policy, community development, or similar.
• Ability to analyse qualitative and quantitative data.
• Ability to communicate ideas clearly and succinctly to a variety of stakeholders.
• Demonstrated track record of working within teams to deliver projects or assignments.
• Good organisational skills, with confidence in managing own workloads and ability to prioritise effectively.
Desirable
• Knowledge of the voluntary and community sector, particularly in regards to Black and minoritised led organisations and influencers.
• Experience engaging in politics, particularly relating to community activism, economic development. This could be through your degree, internships, activism, or other forms of consistent engagement.
• Familiarity with working simultaneously on different types of productivity tools. This could include Google Drive, Microsoft Office, Trello, Asana, etc.
The client requests no contact from agencies or media sales.
Fundraising Coordinator
Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.
This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide.
We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.
This exciting fundraising role will include:
· Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams
· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets
· Work closely with the senior leadership team to identify areas for growth and increasing capacity
· Support the growth of the organisation and change required to deliver our fundraising strategy
Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.
Employee benefits:
- Workplace pension scheme
- Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
- Flexible approach to working arrangements
- All staff are encouraged and supported to engage with further training and CPD opportunities
- Health and wellbeing - access to employee assistance programme
- Discounts at local shops and restaurants (through Blue Light Card)
For futher information and the full person specification, please refer to the attachment below
#fundraising #fundraiser #fundraising strategy #fundraising coordinator #funding #fundraising
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- 
	Act as the first point of contact for all referrals across the hospital they are attached to. 
- 
	Meet with patients in the community and/or hospital and carrying out assessments and risk assessments 
- 
	Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 
- 
	Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 
- 
	Collecting feedback from service users and uploading to case management system. 
- 
	Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 
- 
	Deputise for the Manger at discharge planning and other meetings as directed. 
- 
	Support the hospital to improve the patient’s experience of the discharge process 
- 
	Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 
- 
	Work collaboratively with other agencies providing support services. 
- 
	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 
- 
	Plan and develop person centred interventions to provide short term support for people after hospital discharge. 
- 
	Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 
- 
	Provide occasional weekend cover for the A/L of other Project Officers 
- 
	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 
- 
	Supervise, support and develop DSWs and volunteers in your service. 
- 
	Liaise with the handyperson service about referrals and jobs for service users. 
- 
	Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 
Administration
- 
	Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 
- 
	Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 
- 
	Ensure wards have good supply of service leaflets and referral forms. 
- 
	Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 
- 
	Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 
- 
	Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
- 
	Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 
- 
	Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 
Quality
- 
	Be familiar with and to implement AUKEL policies and procedures. 
- 
	Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 
- 
	Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 
- 
	Respond to safeguarding or other concerns and make appropriate reports and management action 
Liaison
- 
	Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 
- 
	Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 
- 
	Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 
- 
	Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 
- 
	Liaise with contractors to arrange deliveries and works to service user’s homes. 
General
- 
	Meet regularly with your line manager for support, supervision and appraisal. 
- 
	Attend team and staff meetings, (and other meetings) as required. 
- 
	Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 
- 
	Undertake any training required to fulfil the post. 
- 
	Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 
- 
	Arranging access visits to service user’s homes 
- 
	Work within AUKEL’s expectations of professional boundaries and confidentiality. 
Functional Links
- 
	The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 
- 
	Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London. 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	Minimum of 2 years’ experience of working within a health or care setting. 
- 
	Experience of using IT systems to record work done. 
- 
	Experience of supporting colleagues (this could be in a non- managerial position) 
Desirable
- 
	Experience of working within a hospital setting 
- 
	Experience of managing and developing staff. 
- 
	Experience of working with older people 
Knowledge & Understanding 
Essential 
- 
	Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
- 
	Understanding of the needs of patients who may lack family or other support. 
- 
	Understanding of the needs of lone workers whilst working in the community. 
- 
	Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
- 
	Understand of and commitment to equity, diversity, inclusion and dignity. 
Desirable
- 
	Knowledge of CQC fundamental standards 
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	Understanding of NHS hospital discharge procedures 
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	Experience of conducting assessments and risk assessments. 
Skills/Attributes 
Essential 
- 
	Excellent interpersonal skills 
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	Excellent verbal and written communication 
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	Intermediate IT skills 
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	Excellent planning and organisational skills 
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	Ability to work calmly under pressure. 
Additional Requirements
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	This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 
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	The role is required travel across East London 
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	Flexibility in working hours to meet organisational needs 
The client requests no contact from agencies or media sales.
The role
We are seeking a proactive and technically skilled IT Systems Administrator.
As the IT System Administrator, you will be responsible for the development, administration and optimisation of Cruse’s Microsoft 365 environment and wider IT cloud infrastructure.
Working closely with the Head of IT, and the wider Digital Services team of 5 staff, you will ensure our systems are secure, reliable, and aligned with the needs of our staff and volunteers.
Cruse operates a cloud IT infrastructure providing IT services to staff and volunteers based across the UK and Northern Ireland. Microsoft 365 is the main IT service, but there will also be other IT systems you will need to become familiar with in this role.
Cruse makes use of a managed services IT support provider and numerous application and service provider support teams; you will be required to work with these teams making sure our issues are resolved quickly and with minimum disruption.
As part of your role, you will be involved in BAU and project work and be comfortable with competing priorities and pressures.
This is an excellent opportunity for someone wanting to advance their technical skills and experience. Where they will have input into the development of the IT systems, working with an experienced and dedicated Head of IT and digital team, for a charity that is investing in its digital strategy and services.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Monday 10th November. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 24th November, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Maintenance Surveyor
We are looking for a Maintenance Surveyor with considerable experience in construction or maintenance project management.
Position: Maintenance Surveyor
Salary: £49,340 Per annum
Hours: Full time, 35 hours per week Monday - Friday
Location: Hammersmith, West London, hybrid with 2 days in the office
Contract: Permanent
Closing Date: Sunday 2nd November
Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate.
  
About the role:
In this role, you will support the Director of Property and Estate Services and contribute by providing technical advice and oversight to deliver high quality, resident-focused maintenance service. You will maintain external relationships with tenants and leaseholders, local authority Councillors, representatives from emergency, social and healthcare services, consultants and contractors.
Your main responsibilities will include
- The provision of technical advice to team members to enable repairs order to be raised appropriately.
- Manage a programme of work to comply with statutory and regulatory health and safety obligations.
- Manage a portfolio of major repair projects, and the process of specifying, implementing and completing void works.
- Engagement with residents to carry out pre and post repair inspections and statutory consultations
- Manage disrepair claims, damp and mould cases, and respond to complaints within given timescales.
About You:
As Maintenance Surveyor you will have a technical qualification in construction or maintenance related subject area. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional with a significant amount of knowledge of works ordering systems and obtaining competitive quotations.
If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you.
About the Organisation
This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London.
The organisation takes pride in being equitable, inclusive and respectful providing a safe environment in which residents come first. Staff live these values and applicants will need to demonstrate alignment with them in daily actions, interactions, decisions and priorities.
Pre-employment checks are carried out to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and Right to Work in the UK.
All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
Other roles you may have experience of could include: Building Surveyor, Property Surveyor, Repairs Surveyor, Voids Surveyor, Maintenance Manager, Technical Officer, Asset Surveyor, Repairs and Maintenance Officer, Building Maintenance Coordinator, Project Surveyor, Property Services Manager. Etc. #INDNFP
This is an important role, where the ideal candidate will be working closely with the Senior Finance Manager, encompasses a wide range of responsibilities. Within the financial accounts team the Senior Accounts Assistant will be responsible for ensuring the financial systems and processes are operating as designed and within agreed timelines.
With the Senior Finance Manager the Senior Accounts Assistant will allocate appropriate finance tasks between this role and the Senior Finance Technician. They will also oversee the outputs of the financial accounts team to ensure they are to an acceptable standard.
The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, strong time management skills, and relevant experience or transferable skills in team management and supporting change.
The client requests no contact from agencies or media sales.
The Vacancy
An interesting and varied editorial opportunity to support the work of the Connexional Team and the wider Methodist Church in its Publishing Services producing principally ‘digital first’ resources.
About You
We are seeking a meticulous and organised copyeditor to uphold editorial excellence and to excel in project management for meeting tight deadlines.
As part of Publishing Services it is essential that you are experienced in leading the editing process: overseeing editorial quality, shaping compelling content across digital and print outputs, ensuring adherence to house style and tone of voice, while inputting to design concepts.
You will be a versatile copyeditor with a meticulous eye for detail, demonstrating excellent editorial and project management skills. As an effective planner you will manage the work of an Assistant Editor and freelance editors to ensure delivery of high-quality products, on time and budget.
We work collaboratively, and welcome applications from those who wish to contribute in a positive and proactive way.
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: Sunday 2 November 2025
Interview date: Monday 17 November 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
 
                                Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
- Receive support with training and mentoring advice to qualification.
- Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.
- Permanent contract – average 37.5 hours per week
- Salary: Circa £25,267 per annum
- Excellent benefits – including life assurance and a health cash plan, see the full list below.
- Your new place of work is in a beautiful location, be surrounded by nature on your break.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:
- Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
- Managing course bookings and maintaining accurate, up-to-date records in our booking systems
- Providing general administrative support to ensure the smooth running of the office and wider team
- Assisting with the promotion of our programmes to customers, stakeholders, and partners
- Working collaboratively with colleagues across the centre and supporting nearby locations when needed
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.
Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.
Who we’re looking for
We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.
You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:
- A great work ethic where aptitude and attitude are key
- A natural pride in the work you produce
- A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
- A professional manner in all that you do
- An empathy with the aims and objectives of Field Studies Council
- A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges
Sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 3 November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 10 November 2025
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Are you a communications leader passionate about inspiring and connecting people?
We’re looking for an experienced communications expert to lead our Internal Communications team, delivering engaging content and communications that focus on storytelling to inspire and inform colleagues across the organisation. This role will lead the team and support a culture of collaboration where we celebrate success as we deliver our ambitious strategy to have the greatest impact for dogs.   
What does this role do?
As an Internal Communications Lead, you will:  
- lead the development and delivery of an exciting, clear, engaging internal communications strategy and plan that aligns with organisational priorities and operational plans whilst building a consistent brand experience across our touchpoints,
- lead and inspire a team of internal communications professionals, fostering creativity, storytelling and high performance,
- build strong relationships with senior leaders and key stakeholders, ensuring consistent, effective messaging across the organisation that tells the story of our people and dogs, our plans and the ways we work,
- oversee the creation and delivery of high-quality, audience-focused inspiring and compelling content across a range of internal channels and formats,
- drive continuous improvement through effective measurement, insight and innovation,
- lead on internal communications during times of crisis or serious issues affecting our staff.
Interviews for this role are provisionally scheduled for 12th November 2025.
Could this be you?
We are looking for an experienced internal communications leader with a proven track record in delivering impactful multi-channel campaigns, crisis and change communications. You will be a confident people manager with strong stakeholder management skills, able to influence senior leaders and lead high-performing teams while managing complex projects and budgets with creativity and resilience. 
What does this team do?
Sitting in the wider Marketing and Communications Division, the Communications department plays a critical role in building the Dogs Trust brand and driving engagement with its mission to help dogs when they need us most. Communications is a dynamic team encompassing Brand, Content, and Internal Communications. The team bring together our organisational strategy and work, our people and our external communications behind one central brand idea.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.
You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.
You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.
Key Responsibilities
- Lead the design, delivery and continuous improvement of programme operations
- Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
- Coordinate and support a team of part-time staff, freelancers and delivery contractors
- Lead communications with parents, students, tutors and external partners
- Act as Deputy Designated Safeguarding Lead (training provided)
- Support fundraising, charity development and strategic planning
- Support recruitment and onboarding of staff, volunteers and collaborators
- Contribute to newsletters, social media, and other communications content
You should apply if:
- You’re motivated to make a difference in the education sector
- You’re excited to work flexibly as a senior member of a small, growing team
- You’re a “builder” with the energy and impetus to make things happen
Essential criteria:
- Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
- Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
- Experience in education, youth work or the charity sector
- Experience building and managing projects independently
- Belief in the power of education to transform lives
- Right to live and work in the UK
Desirable criteria:
- Knowledge of safeguarding practice
- Experience in programme monitoring and evaluation
- Experience in fundraising or business development
Safeguarding
Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.
The client requests no contact from agencies or media sales.
 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                         
                         
                     
                         
                         
                         
                         
                         
                        


 
                     
                        
 
                     
                         
                    