Service development manager jobs in new eltham, greater london
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join Dementia UK’s Finance team as a Procurement Support Officer, playing a vital role supporting the acquisition of goods and services necessary for the charity’s operations.
Working alongside with the Procurement Manager and colleagues across the organisation, you will provide essential support on all procurement related matters, offering advice and guidance to ensure all procurement activities are aligned with our corporate strategy.
Your role will include supporting on end-to-end procurement processes, with hands-on experience in tender preparation, supplier negotiations and working with cross-functional teams.
This role is critical in ensuring that we achieve value for money in all purchasing activities, including benchmarking exercises and testing competitiveness. You will champion effective procurement practices across Dementia UK, ensuring compliance with all relevant procurement regulations and legislation.
As we continue delivering our ambitious five-year strategy, this newly established role offers a fantastic opportunity to make a real contribution to the future success of Dementia UK, that willow allow you to be part of shaping, managing and driving organisational change through procurement.
You’ll gain a broad range of procurement experience and knowledge as you progress, working closely with the Legal and Contracts Manager as well as other colleagues in Governance, Compliance and Risk.
As an ambitious professional with a proactive approach, your support will be key in embedding the procurement function within the charity. You will ensure that value for money is achieved whilst maintaining quality standards and transparency in all procurement activities.
To succeed in this role, you will be able to demonstrate proven experience working within a procurement function. Actively studying for a professional qualification in a procurement field (CIPS) is an added advantage. You will bring a strong understanding of procurement regulations, processes and procedures, along with knowledge of charity-specific requirements and regulations, including financial constraints.
Additionally, you will have excellent supplier management skills and a strong ability to hold suppliers accountable to deliver on their responsibilities. We are looking for an individual who is highly motivated, results focused, problem-solving, and with excellent negotiation and interpersonal skills.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.
This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £40,000 FTE (pro rata)
- Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025
Role Details
This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.
The ideal candidate will be able to demonstrate the following skills and experience:
•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
-Expertise in website CMS and a range of digital technologies
-Utilising search engine optimisation to increase the targeted traffic
-AB testing and piloting of digital projects
-Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.
For more details please view the job description and person specification below.
How to apply
Interested applicants are requested to submit the following documents
•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
We would like someone who is passionate about supporting young people from ages 10 to 18. The person would have experience in leading detached and youth club sessions in the delivery of high-quality and exciting activities which contribute to personal and social development.
Job Purpose : To plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met.To actively engage young people in informal learning opportunitiesthat promote their physical, mental, social and emotional development.
Hours of work:35 hours per week , Monday to Friday 9.am to 5.pm (occasional weekend working) to include minimum 3 evenings per week up to 9pm
Location:East Surrey areas including Caterham, Horley, Reigate, Redhill, Merstham and Tadworth.
Salary: £26,780 - £29,974
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.Excellent training and professional development opportunities
Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date:27thJune 2025
Interview date : W/C 7thJuly2025
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.
Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.
This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.
The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.
Scope of role
This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering. The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy.
KEY DUTIES AND RESPONSIBILITIES
1. Income generation
- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.
- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.
- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.
- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.
- To lead on key projects to develop income generation.
- To contribute to the strategic development of community fundraising.
- Plan and deliver events in the community where necessary.
- Secure and deliver engaging presentations to groups and organisations.
2. Ambassador programme
- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.
- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.
3. Supporter experience
- To champion consistent and excellent supporter care.
- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.
- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.
- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising.
4. Cross team working
- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications.
5. Budgets
- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.
- Provide forecasts throughout the year, for agreed streams of income.
6. Best practice
- Ensure all fundraising practice is in line with organisational guidelines and policies.
- Encourage and champion compliance and best practice within the fundraising team.
- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.
7. Undertake any other duties which might be required to fulfil the general purpose of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to join our Grants Team who is passionate about supporting children and young people and has a commitment to improving their outcomes. This is a rewarding role in a supportive working culture. This position suits a flexible, friendly and efficient professional with the right skills, experience and confidence to further our grants reach to children and young people who need them.
OBJECTIVES: Work in partnership with public, charity, and education sectors to identify children and young people who are living in poverty and experiencing crisis; assess applications against criteria, and support successful applicants to administer and account for grants. Help develop and shape new grant programmes.
LOCATION: Home based
STARTING SALARY: £36,330 (full-time equivalent)
HOURS: Full-time (5 days/35 hours) or part-time (4 days/28 hours)considered
CONTRACT: Permanent
CLOSING DATE: Monday 10am, 16th June 2025
INTERVIEW DATE: Online, Tuesday/Wednesday 1/2nd July 2025
Why work for us?
Buttle UK is a charity dedicated to helping children and young people in the UK who have experienced crisis, are living in financial hardship and are dealing with multiple challenging social issues. We provide grants designed to improve emotional, educational and social outcomes. We also support children whose home-life is particularly disruptive and chaotic with grants which allow them to go to boarding school. We are a small and enthusiastic team achieving amazing things. By working with us you are helping to change children’s lives. Our Grants Team has a reputation for friendliness, efficiency and effectiveness and are always striving to do better.
Summary of responsibilities
- Assessing the needs of applicants for grant support against set criteria and making appropriate recommendations and decisions
- Ensuring our grants reach children and young people who are living in poverty and complex circumstances
- Working in partnership with a wide range of stakeholders in the public, charity and education sectors
For the full job description and application process please visit our website
What we can offer you
- Generous annual leave entitlement – 25 days plus bank holidays. Additional leave days offered for length of service
- Christmas office closure
- Flexible working conditions
- Employer contribution to pension scheme of 7% (employee contribution of 7%)
- Life assurance scheme
- Enhanced maternity/paternity leave
- Employee Assistance Programme with BUPA
- Enhanced Sick Pay
- Support from trained Mental Health First Aiders
- Paid volunteering days
- Promoting diversity and inclusion at work
- Career growth and development opportunities through our commitment to learning
Please note that we may close applications for the vacancy early if we receive enough applications from suitable candidates. We therefore encourage you to apply as early as possible. You will be required to complete an application form.
No agencies, please
The client requests no contact from agencies or media sales.
Job Purpose:
To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.
The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.
Key Responsibility Areas:
- Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
- Manage and develop staff to foster a strong, inclusive, and reflective team culture
- Deliver direct support to women, ensuring a trauma-informed and person-centred approach
- Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise
The client requests no contact from agencies or media sales.
Salary: £26,000 per year
Working hours: 35 hours/week
Department: MHCBS/Advice Services
Number of posts needed: 2
Location: Hybrid, 2 days/week in the office
Working Pattern: Monday to Friday
Reporting to: Head of Vulnerable Clients / MHCBS Manager
Contract: 1 year – Fixed-term contract
Application Closing Date: 11 June 2025
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Responsibilities and Accountabilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency
Essential Criteria:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive – open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in Newcastle.
- The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Friday, 27th June 2025
Interviews: Wednesday 9th July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.
- Permanent contract – average 37.5 hours per week
- Salary: Circa £25,267 per annum
- Excellent benefits – including life assurance and a health cash plan, see the full list below.
- Your new place of work is in a beautiful location, be surrounded by nature on your break.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:
- Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
- Managing course bookings and maintaining accurate, up-to-date records in our booking systems
- Providing general administrative support to ensure the smooth running of the office and wider team
- Assisting with the promotion of our programmes to customers, stakeholders, and partners
- Working collaboratively with colleagues across the centre and supporting nearby locations when needed
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.
Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.
Who we’re looking for
We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.
You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:
- A great work ethic where aptitude and attitude are key
- A natural pride in the work you produce
- A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
- A professional manner in all that you do
- An empathy with the aims and objectives of Field Studies Council
- A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges
Sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 15 June 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 16 June 2025
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary:
Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.
Main Purpose of the Role
Plan, organise, and manage events targeting young people and volunteers.
Coordinate logistics including venue booking, catering, and equipment.
Create promotional materials and manage event marketing.
Host events and facilitate activities for young people.
Ensure the safety and well-being of participants during events.
Collect feedback and evaluate event success.
Skills Required
Event planning and management.
Excellent communication and interpersonal skills.
Ability to engage and interact with young people effectively and also volunteers
Strong organisational and time management skills.
Creativity and innovation in event design.
Problem-solving and decision-making skills
Desirable Skills:
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Experience working with schools, young people, or community organisations.
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Knowledge of mentoring programmes and youth development initiatives.
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Social media or marketing skills to promote events and engage participants.
Benefits
Hybrid Working
25 days holiday plus bank holidays
Pension
The Charity
Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027.
Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.
We believe in a world where no-one’s background ever holds them back.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.
About you
We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
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Two years of practising experience in the UK, with some experience in employment law;
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Experience of working in a legal team
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Excellent analytical skills with ability to conduct legal research
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Excellent case management skills
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Excellent client management skills
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Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by 21st June 2025 and don’t hesitate to reach out with any queries about this opportunity.
The client requests no contact from agencies or media sales.
General Overview of Role
The post-holder will be responsible for writing bid applications within Combat Stress. This will include:
- Support the development and delivery of Combat Stress's bid writing under the leadership of the Director of Fundraising (DoF) and Head of Trusts and Foundations (HTF), in order to support our role as a specialist UK-wide provider of mental health services to veterans with complex mental health needs.
- With guidance and support from DoF and HoTF contribute to the various stages of a bid or tender process.
- Support the team in managing service contracts.
- Ensure compliance with the business development framework and governance processes - with support from DoF and HoTF.
Main Duties and Key Responsibilities
- Complete bid writing in support of the business development agenda of Combat Stress, working with all departments in promoting our services to attract new business and supporting cost-effective service delivery.
- Contribute to our revenue generation agenda by owning and contributing to bid documents such as mobilisation or communication plans.
- Support the assessment of the healthcare market within which we operate, to ensure we are best placed to achieve growth and have the appropriate strategies to mitigate risks
- Support the development, monitoring and delivery of business developments plans, systems and processes in line with our strategy and targets
- Work across departments in order to adhere to the full service specification of the bid or tender.
- Work with the DoF to develop existing partnership arrangements and to develop the case to support new service and business partnerships, commercial ventures, and creative contract solutions to further our strategic aims.
- Manage the "bid/no bid" process to lead our responses to ITTs, lead on bid writing and project management of bid submissions
- Produce reports and proposals, including spreadsheets, involve bids for additional funding from commissioners.
- Review and refine all business development processes and templates to maintain "fit for purpose"
Contract Management
- Assist with the development, monitoring, management, and review of contracts.
Communication
- Contribute to the communication strategy within and external to the Charity
- Support the team on any other projects as requested by the DoF
General responsibilities
- Ensure data collection in general is kept up to date, in accordance with legislation and the policies of the Charity, and incident reports are completed in accordance with the policies of the Charity.
- We reserve the right to ask you from time to time to undertake any other reasonable duties as required within this role.
Risk Management
- As an employee of the Charity, the postholder is required to be risk aware and readily able to identify risks faced in the course of day-to-day duties. Where a new risk is identified it is to be reported through the postholder's line manager
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Digital Platforms Executive to manage our App, CRM system and website among others. Reporting directly to our CEO, you will play a crucial role in helping us enhance user engagement, streamline our digital communications, and maximise the impact of our online presence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Digital Platform Executive you will:
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Drive user acquisition and retention strategies for our App (sidekick by Suicide&Co).
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Collaborate with developers to implement new features based on user feedback and engagement metrics.
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Monitor performance and user analytics to inform continuous improvement.
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Develop and manage in-app communication strategies, including push notifications and updates, to enhance user engagement.
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Coordinate with content creators to ensure timely and relevant messaging within the App.
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Oversee the in-app customer support system, ensuring prompt and effective responses to user inquiries and issues.
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Implement feedback mechanisms to gather user insights and improve App functionality.
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Develop and implement strategies to optimise the use of our CRM system (HubSpot) for client, donor and stakeholder engagement.
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Ensure data integrity and security and provide training to staff on CRM functionalities on new processes or underutilised tools.
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Analyse CRM data to inform improvements to client experience and improve donor stewardship.
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Maintain and update our website, ensuring content is current, accurate, and aligned with branding guidelines.
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Optimise website performance, user experience, and accessibility across devices.
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Implement SEO best practices to increase organic traffic and visibility.
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Launch and manage our Google Ads Grant account, creating and optimising campaigns to maximize reach and impact.
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Monitor ad performance, adjust strategies as needed, and ensure compliance with Google's grant policies.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of managing a variety of different digital platforms.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence and comfort in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.