Service development manager jobs in oxford, hertfordshire

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

We are seeking a creative and  proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.​

​Interested? Want to know more about the Charity?check out our website.

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 24 June 2025

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

Open to part-time, job-share, and flexible working

Contract type: Permanent
Responsible to: Head of Core Service
Responsible for:

• Volunteers
• Paid staff

Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

We’re recruiting a Service Manager for our Financial Resilience Navigators project and Home Visiting Team. This role will sit within our Management Team and we expect the successful candidate will divide their time roughly equally between the two projects.

As well as contributing to the leadership of the organisation, the key responsibilities of the role include:

• Leading and supporting teams of staff and volunteers, ensuring they are equipped, trained, and motivated to deliver effective, high-quality client-centred services.
• Managing and supervising support and advice projects across multiple channels (in-person, outreach, home visiting, online, telephone), ensuring services are accessible to vulnerable client groups.
• Managing relationships with commissioners and funders, ensuring we meet our contractual obligations and can demonstrate this to our funders.
• Leading in building and maintaining positive, collaborative partnerships with statutory, voluntary, and community sector agencies and teams.
• Providing direct advice and ongoing support to clients, maintaining a caseload where appropriate, particularly in complex or high-priority situations.

This role might suit applicants wwith experience of giving advice and supervising advice services, but it also offers opportunities to develop skills and knowledge around Monitoring, Evaluation and Learning, as the Financial Resilience Navigators project is a pilot that will be externally evaluated.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.

Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 30 June 2025, Battersea Library, SW11 1JB

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

 

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

 

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!

Reporting to: Senior Peer Support Worker 

Responsible for: None

Hours:                       24 hours per week. These hours to be agreed with post holder set against the backdrop of the needs of the service and in consultation with Ward Managers.

Contract:Permanent

Location:Westways Rehab Unit at the Bethlem Royal Hospital.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, In-Reach Peer Support, Social Networking, Therapeutic Service and an Information Service.

Purpose of the role:

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

The Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.

Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants.

Please apply only if you meet this requirement.

You will join the wider Peer Support In-Reach Service alongside 7 other peers who will work in various Rehab wards across South London but primarily work in a well-supported In-Patient Unit with the MDT at Westways Rehab Unit, Alexandra House, First Floor, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX.

The ward is for people, aged 18-65, who have severe mental illness. We provide 24-hour rehabilitation, treatment and care for people who live in the London Borough of Croydon.

Our service is for people who would benefit from six months to two years rehabilitation. We help people to maintain their health and move towards greater independence in the community.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please complete the application form with a cover letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Closing date for applications is Friday 6th June 2025

Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Database Manager

Salary: £42,285 p.a. full-time equivalent; £25,371 p.a. pro-rata 

Letchworth Garden City/ home working (hybrid)

Part time (21 hours a week)

Permanent

Flexible working considered

An opportunity to apply for a new role managing our database whilst fostering a data-driven culture across the organisation.

Join our friendly team
You will be an experienced database manager with a strong understanding of data and how it can drive engagement with beneficiaries and potential supporters. Ideally from a charity background you will support colleagues across the organisation in their use of the database to deliver their objectives. However, if you have relevant transferable skills and a passion for data, we encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity
The MS Trust is a UK charity here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. Having recently merged with another MS charity (MS Research, Treatment & Education), there is real excitement about the future and the positive impact the merger will make, and this role is key to realising some of the opportunity this brings.

The role
The Database Manager will be responsible for our RENXT database ensuring it is maintained and secure as well as leading on the quality and integrity of our data. The role also holds primary accountability for liaison with our external data protection officer. You will deliver training and support for all internal users and collaborate with colleagues across the organisation to produce reports and insight to maximise the effectiveness of our use of data.

What we can offer

· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee Assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London andCambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering Day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing an EDI form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 13th June 2025

First Interviews: 20th June 2025

Second Interviews: 27th June (face to face in our offices)

Purpose of role: To support the Head of Partnerships in managing and retaining the charity’s existing donor base and in establishing new major donor partnerships to secure significant income for the Whitley Fund for Nature (WFN): an impactful fundraising and grant-giving wildlife conservation NGO focused on supporting grassroots projects across the Global South.

Reports to: Head of Partnerships

Contract: Full-time, permanent contract, working 5 days p/w

Deadline to apply: Friday 23rd May (but please apply at your earliest convenience). Initial interviews will be targeted for end of May.

Whitley Fund for Nature

Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough. Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, actively pursuing new partnerships to support our mission.

The Opportunity

We are looking for a motivated and detail-oriented Partnerships Manager to join our small and dynamic team. This new role will support the Head of Partnerships and wider WFN team in delivering our fundraising strategy, stewarding high-value donor relationships, and unlocking new opportunities for income growth. 

The Partnerships Manager will work directly with some of WFN’s existing portfolio of 30 Major Donors made up primarily of Trusts, Family Foundations and High-Net-Worth Individual (HNWI) supporters, with some Corporates. The Partnerships Manager will maintain close professional relationships with supporters that are bespoke and require excellent interpersonal skills, with most meetings taking place in-person, in central London. 

This is an exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.

PARTNERSHIPS MANAGER - PERSONAL SPECIFICATION

Essential

• A proven track record of fundraising, donor management, and/or building relationships with stakeholders in the non-profit or philanthropic sector.
• Excellent writing and communication skills, with experience drafting donor materials and reports.
• A proven track record in the development of grant applications, including drafting objectives, activities, timelines, indicators, and budgets, as well as coordinating narrative content and inputs from across the team.
• Past experience coordinating and delivering fundraising and engagement events.
• Experience coordinating volunteer committees.
• Exceptional interpersonal qualities, and comfortable liaising with high-profile individuals and senior stakeholders.
• Strong organisational skills and attention to detail.
• Proactive, dependable, and able to manage multiple priorities.
• A flexible ‘can do’ approach with the ability to chase opportunities, while remaining resilient and positive
• An open and collaborative working style, with a willingness to share information, communicate clearly, and contribute to a supportive small team environment.
• A genuine interest in conservation and/or passion for social and environmental equity through a grassroots approach. 

Desirable

• Experience working with donor databases or Salesforce. 
• Familiarity with trusts and foundations, HNWI fundraising, or corporate partnerships.
• Previous work in a small, agile team or start-up-style organisation.

Additional details and benefits

• Attractive holiday package totaling 30 days p.a. plus bank holidays.
• Training and professional development opportunities provided.
• Hybrid working opportunities
• The charity operates a Pension Scheme and a Life Assurance Scheme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability 

Working Hours: 15 hours per week (ideally spread across 3 days).

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

Our services are funded by multiple sources including the NHS, social services and some of the larger Trusts e.g. The Lottery and local trusts. Our community fundraising programme includes participation events e.g. the London marathon, social events e.g. our rugby dinner, corporate and individual donations.  In this role you will be working with our fundraising manager to deliver our community fundraising programme. This programme enables us to fund key services e.g. counselling and befriending services and to subsidise services to increase their outreach or capacity.

You may currently be:

• a parent looking for flexible work within school hours
• a student looking to work whilst studying
• approaching retirement and looking to reduce your hours
• recently retired and looking for part time work
• considering a career in fundraising or events management and looking for an opportunity to gain key skills.

Duties and Responsibilities:

• Monitoring the fundraising inbox, responding to queries
• Supporting Ruils participation events by booking event places, sharing key information and supporting fundraising for participants
• Providing admin support for fundraising events by creating and updating attendee lists, sharing details of events, logging dietary requirements, sourcing and logging prizes and creating all the required paperwork
• Supporting the fundraising manger with tasks such as booking Ruils champion meetings, keeping the supporter database and the fundraising pages up to date and general admin.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP).

We operate a Guaranteed Interview Scheme, we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined in the person specification) to our Fundraising Manager, Carolyn via the apply button. 

Closing date: 13 June 2025.

Interviews will take place on 23rd June 2025.

We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities.  The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges.  A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.

This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels.  There is plenty of scope within the role to develop new services in response to carer needs.  The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer.  The role is based mainly in Ilford and throughout Redbridge, with some home working.

IPSEA training to Level 2 is required for this role.  Further training and qualifications will be offered and supported.

This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services and to lead on Youth Facilitator role.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Children, Young People, Families and Engagement service that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

This is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.

The role will involve providing impartial information, advice and support to parents of children and young people, and young people themselves, who have Special Educational Needs and/or a disability so they can make appropriate, informed decisions about their education - in line with the SEND Code of Practice (2015) and relevant legislation.

You will obtain and process referrals and provide support and expertise at all points along the SEN journey for service users and their families.  You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service

Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.

This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.

Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.

We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development.  You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions. 

Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions. 

The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.

As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.

About Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, south-east London. 

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Director of Corporate Services
 
We have an exciting opportunity for a Director of Corporate Services to join our Senior Management Team and provide expert leadership of our Corporate Services Directorate, specifically our facilities, finance, IT and registration teams, as well as carry responsibility for audit, risk and assurance, and support our Audit, Risk and Finance and Investment Committees. Reporting to the Chief Executive and Registrar, this is a high-profile and satisfying role requiring credible and visible leadership, demonstrable business expertise and high attention to detail, underpinned by adherence to GOC values and active promotion of equality, diversity and inclusion, enabling everyone who works for the GOC to give their best for the maintenance of public confidence in the professions we regulate and the public we serve.

You will join our senior management team (SMT) at an exciting time. For the third year in a row we have met all 18 of the Professional Standards Authority’s (PSA) Standards of Good Regulation, and through harnessing the ideas and talents of all our people you will help successfully realise our new strategy ‘Safe and effective eye care for all’, alongside sharing collective responsibility for the GOC’s overall management and smooth operation, where our focus is to consolidate and extend our achievements in our ambition to be a world class regulator.

We are particularly interested in candidates who can operate strategically in relation to audit, risk and finance and are skilled at leading a Council or Board and its committees to identify and manage key risks, plan mitigations and develop internal controls and associated assurance activity to ensure our finances and management of corporate and departmental risks match our strategic ambitions. You will also chair our monthly SMT risk register meetings and be adept at preparing comprehensive and well-written reports and briefing papers to help inform good decision making and accurate reporting.

Maintaining the integrity and accuracy of our register is paramount, as is managing registration renewals and applications for registration, including from optical professionals registered overseas. A key focus here is learning lessons from never events and engaging with PSA’s review of our performance in this area. We are also making a significant investment from our reserves to improve our digital infrastructure. This includes implementing a new MyGOC platform, with the build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally enabled, cyber secure organisation, including through the appropriate use of AI, ensuring all our people are fully supported in their use of our digital environment.

We have recently moved office into temporary accommodation at One Canada Square, with a second move planned into our new office in late June 2025. Your leadership of our facilities team will be central to managing this move, identifying and managing risks and capitalising on the opportunities a new office will bring to the development of our internal culture.

In addition, your strategic leadership of our expert finance team will ensure our effective financial management, regulatory compliance and optimisation of resources, and ensuring our financial resilience, and continuously improving and managing our financial capabilities so that we are best placed to finance our functions efficiently. An important dimension of the role will be the support and advice you provide to the Chief Executive, Chair and Council, SMT, committees, panels, workers, members and employees on all matters relating to the delivery of Corporate Services in accordance with our statutory responsibilities. Your leadership and development of a high-performing multi-disciplinary team will also ensure we meet current and anticipated regulatory needs and public protection within an ever-changing landscape.

If you share our values, have the expertise and skills to take our practice to “world class” and aspire to have an impact beyond the boundaries of your role, helping to shape eye care regulation at this exciting time, we would be delighted to hear from you.

Please note your application will not be accepted without a statement of no more than 2 sides of A4 indicating how you meet the ‘essential skills, experience, qualifications’ and ‘critical competencies and behaviours’ given in the Person Specification on page 13 in the Recruitment Pack, in order to demonstrate your ability to deliver the key accountabilities listed on pages 10-11 of the Recruitment Pack.

Important dates:

Closing date for applications - Wednesday 4 June 10am

Shortlisted candidates will be asked to attend the following:

Wednesday 18th June 2025: staff networks engagement and SMT engagement (Two sessions, about 20-30mins each, online – via MS Teams)

Friday 20th June 2025: In person competency-based interview at either our new office at One Canada Square or other London location. At interview you will be invited to make a short (3-4 min) presentation on a topic provided approx. one week in advance of the interview.

If these dates are problematic, please indicate in your covering email/ letter. Some flexibility may be offered, but this is not guaranteed.
 
PLEASE SEE RECRUITMENT PACK FOR FULL INFORMATION ON THE ROLE AND HOW TO APPLY
 
Location: Canada Square, London
Contract Type: Permanent
Hours: Full time, 34.75 hours per week
Salary: £107,115 - £134,710
 
You may also have experience in the following: Director of Corporate Services, Head of Corporate Services, VP Corporate Services, Director of Business Operations, Director of Administrative Services, Director of Corporate Operations, Corporate Services Manager, Executive Director – Corporate Services, Chief Administrative Officer Strategic planning, Operational management, Corporate governance, Compliance & risk management, Financial oversight / budget management, Organizational development, Executive leadership, Stakeholder engagement, Cross-functional leadership, Corporate administration etc
 
REF-221 547

Training and Consultancy Manager

Salary: £38,655-£41,841 (£43,091-£46,643 London)

Contract: Initial two years fixed term

Closing date: 10:00 6th June 2025

Interviews: 16th June 2025

*please note - the role is home-based but with regular travel across England. 

Making Every Adult Matter (MEAM) is the national charity supporting practitioners, policymakers and people with lived experience to transform services and systems for people facing multiple disadvantage - a combination of experiences including poverty, trauma, homelessness, substance misuse, mental ill health and contact with the criminal justice system.

Following an exciting period of growth in our support to local areas, we are now looking for an ambitious and effective person to join our team as Training and Consultancy Manager.

As Training and Consultancy Manager, you will help us achieve our mission for people facing multiple disadvantage by:

- Developing, coordinating and helping to deliver our training programmes,

- Leading on sales, marketing and new business for training and consultancy,

- Contributing to our commercial strategy,

- Acting as a valued and active team member.

We are seeking someone with experience of sales and marketing in a similar environment, alongside knowledge and experience related to multiple disadvantage, allowing you to deliver some aspects of our training as required.  You will be highly organised, commercially minded and able to work closely with team members and associates who also deliver training and consultancy work.

You will join a small and committed team working with more than 50 local areas, and build deep relationships with local areas across the MEAM Approach network and beyond.

MEAM values and prioritises different perspectives and all lived experience and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.

If you feel this role is for you, please visit the Team -> Jobs section on our website for a full recruitment pack.