Service development manager jobs in salisbury, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The newly formed Transformation function in 2024 brought together the Project and Programme management and Change teams. Teams which were either established or grown to support the Target Operating Model, Oracle and Dimensions Online implementation – all critical elements of our Change Programme.
The creation of a Transformation Officer role compliments the existing structure and Transformation future aims and I have attached the structure of the team for you to review.
A fantastic opportunity for someone looking to make a difference in the organisation so if you enjoy a varied and very interactive role with stakeholders then please explore the opportunity.
The Transformation Officer post will become a focal point of support to Transformation leaders, a member of the Change Review Forum and Portfolio Steering Group. Will provide support across the Transformation function in a wide-ranging role. From performing a system administrator role for our portfolio management system (which is yet to be live), preparation and analysis of key outputs for reporting. Through to acting as a bridge between projects/activities and relevant stakeholders, ensuring that our people are engaged, and the business is ready for the project/activity outputs when transitioned to business as usual.
The closing date of this role may close early depending on volume of applications.
About the role - Your main duties will include:
- Carrying out a crucial role in managing, maintaining and supporting the portfolio management system. Performing advanced tasks in the system, providing user support, facilitating workflow improvements.
- Support the delivery of transformation interventions to ensure buy-in and commitment to organisational change and facilitate successful project/activity outcomes.
- Analysing impact on specific groups, working with Change Review Forum and Portfolio Steering Group to schedule optimal slots for delivery.
- Support activity and monitoring, helping to track the effectiveness and success of transformation activities, gaining the data required and updating plans and approaches accordingly.
About you - The successful applicant will have:
- Previous experience of working in a transformation, change or project related role
- Possess strong organisational skills, being able to prioritise workload and meet deadlines
- Experience in the preparation and analysis of key outputs for reporting and presentations
- Able to listen to colleagues and the people we support and demonstrate an understanding of their working requirements
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
As part of our commitment to making reasonable adjustments we can offer support to complete your application.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PACT is one of the UK’s leading voluntary adoption agencies, rated Outstanding by Ofsted, and has been at the forefront of adoption services for over 60 years.
We are currently looking for Independent Social Workers based in the following areas to undertake adoption assessments:
· Milton Keynes
· Bedford
· Peterborough
· Cambridge
· North London
Caseloads are flexible and can be arranged to fit around other commitments. We can offer a competitive rate for each assignment.
You must be SWE registered and have at least three years’ post qualifying experience, preferably in adoption or fostering, and have solid assessment skills. It is also important that you are willing to travel, and that you hold your own professional indemnity and public liability insurance.
For further details and information on how to apply, please visit our website.
We look forward to hearing from you!
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK. No agencies please.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.
We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.
We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.
Key Responsibilities
Leadership and Strategy
● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.
● Work collaboratively with senior management to maximise the success of the charity.
● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer
● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.
● Ensure sound risk management strategies are in place.
● Manage the finance and operations input to grant bids and negotiation meetings.
● Liaise with external solicitors for advice to the Board.
● Project and logistics management, e.g for events and meetings
Finance
● Set and manage the charity’s annual budgets, supporting senior management in the process
● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.
● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.
● Manage the end of year accounts and audit process, liaising with the external accountants.
Operations, IT and Data
● Manage the office and future office needs
● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting
● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations as required.
People Management
● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee the communication with and distribution of work with freelancer and contractor staff.
● Maintain our policies and staff handbook, researching and writing/updating policies as required.
About you
Essential Criteria
● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.
● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.
● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.
● Ability to communicate effectively with a global stakeholder base.
● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.
● Able to decide own pattern of work, manage own workload and resources.
● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).
● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.
● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.
● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders
Desirable Criteria
● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.
● Experience running communications campaigns using social media.
● Experience with Xero finance management software.
● Experience with Microsoft 365, especially Excel, PowerPoint and Word.
Applications
Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.
At Cadet Digital Services, we’re delivering digital transformation for one of the UK’s largest youth organisations the MOD-sponsored Cadet Forces. With over 80,000 cadets and adult volunteers relying on our systems, your work here won’t just be seen, it’ll matter.
We’re looking for someone who’s passionate about Agile, confident enough to enable a technical team, and hungry to grow. This is an ideal opportunity for a developing Scrum Master who’s ready to take ownership, gain leadership experience, and work at the heart of a mission-driven organisation.
Responsibilities
· Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
· Enabling continuous delivery of high-value digital products.
· Coach team members and stakeholders on Agile principles, promoting a culture of collaboration, accountability, and iterative improvement.
· Support product owners with backlog refinement, prioritisation, and clarity of user stories.
· Monitor team health, performance, and delivery metrics, identifying opportunities for improvement.
· Champion user-centred design and ensure the team maintains a strong focus on meeting user needs.
· Promote the use of Agile tools (e.g. Azure DevOps, Jira, Trello) across Cadet Digital Services.
· Help teams balance technical debt and delivery priorities by fostering healthy conversations between developers and product owner.
· Support onboarding of new team members, helping them understand Agile working practices and team norms.
· Promote Agile best practices and contribute to the maturity of Agile delivery across Cadet Digital Services.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 15th June.
Interviews will be held (virtually) during the week commencing 23rd June.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: CEO
Role type: permanent
Hours: 28 per week
Salary: £21,945.95 per annum (pro rata, based on a FTE salary of £29,000)
Job Description: Training and Events Officer
The Training and Events Officer will play a key role developing and delivering high quality professional development, training, events, workshops to SLA members and wider audiences. The postholder will develop inspirational, insightful and innovative routes to supporting SLA members to deliver on their school library provision remit, enabling children and young people to reach their full potential. This is an exciting opportunity for someone passionate about school libraries, education and training.
You will work with the CEO, SLA colleagues and key stakeholders to develop and deliver a comprehensive training offer, including leading on logistics planning and delivery of our flagship annual conference. In addition, you will develop and maintain a calendar of exciting events and opportunities to share knowledge and insight, working with colleagues to ensure the offer is timely and informative. A confident facilitator and coordinator, you will be comfortable leading on training delivery, or recruiting and working with external facilitators in order to achieve specific outcomes. Creative, with a flair for spotting opportunities for professional development, you will have a keen eye for detail and an ability to manage multiple workstreams and deadlines. Resource creation will be second-nature to you and you’ll be comfortable writing for adults and children, and young people.
Duties include:
- Logistics planning and delivery of the flagship event, SLA Annual Conference (currently called the Weekend Course) providing high quality professional development and networking opportunities to members
- With CEO and key stakeholders, supporting the development of a comprehensive, engaging and exciting conference programme and recruit 40 exhibitors, plus event speakers as needed
- Supporting development of the training strategy working with the CEO to define aims and objectives
- Developing and maintaining a calendar of training, workshops and events aligned with the training strategy, working with the CEO and SLA colleagues, in particular the Outreach Support Officer
- Creation of supporting resources, toolkits and lesson plans to increase training engagement and impact
- Delivering and facilitating inspirational and engaging training and events as required (online and in person)
- Developing relationships with partners to produce high quality webinars, training and online events – including SLA members, funders, external stakeholders
- Exploring and evaluating business and funded models for training and events to ensure an income stream
- Working with external facilitators, recruiting them as needed, to deliver training and workshops, ensuring delivery is aligned with SLA requirements and outcomes
- Managing all training and events administration, planning and logistics
- Working with the Marketing and Communications Officer and Sales and Membership Officer, to ensure effective communication and promotion of training and events, providing timely information and updates as needed
- Monitoring and evaluation of all training and events to ensure a high-quality offer, reach and impact that delivers on the SLA’s mission, applying learnings as needed
- Generating all event reports and updates as needed for internal and external use
- Contribute to relevant SLA communications including TSL, newsletters and promotional materials
All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· understanding of what works (and what doesn’t) for different formats and types of training and using evaluation to establish impact
· experience creating training resources, toolkits and teaching and learning resources
· a clear understanding of the curriculum and teaching and learning outcomes
· confidence in developing relationships with a variety of stakeholders
· an ability to manage own workload, prioritise and meet competing deadlines
· creativity and innovation, with a solution-focused approach
· an ability to work flexibly around training and event delivery and travel across the UK as needed
An understanding of business models in relation to training will be an advantage, as will experience planning events. Building relationships with all stakeholders will be an important part of this role.
The salary for this position is £21,945.95 (FTE £29,000) for 28 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
Introduction to TDS
TDS is a not-for-profit organisation with a clear social purpose: to raise standards in the private rented sector. Established to create a fairer and more professional rental market by protecting deposits and resolving deposit disputes, TDS has since expanded its mission. Today, we invest in a range of additional services and initiatives that further our commitment to improving the sector.
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
JOB DESCRIPTION
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
Introduction to the Role
We are looking for a Research and Policy Officer (Maternity Cover) to join our expanding Policy and Research department, which also oversees the TDS Charitable Foundation. This is a pivotal role supporting our mission to improve standards in the private rented sector through impactful research, thought leadership, and policy engagement.
The successful candidate will play a key part in delivering our research programme, including overseeing flagship projects like the Voice of the Tenant and Voice of the Landlord surveys, and producing high-quality qualitative and quantitative research.
You will also support the smooth running of the Charitable Foundation’s grant-making and governance activities and contribute to our work influencing policy and practice across the UK’s private rented sector.
This is a great opportunity for someone passionate about housing, with a solid grounding in research and an interest in policy, to join a values-driven organisation delivering real-world impact.
PRINCIPAL RESPONSIBILITIES
Research
1. Collaborate with external research contractors to deliver the regular ‘Voice of the Tenant’ and ‘Voice of the Landlord’ Survey.
2. Ensure the research findings are widely disseminated through different channels, including events, publications, briefings and digital content.
3. Help identify research gaps and contribute to the development execution of new research projects or commissioning of external research.
4. Conduct proactive desk-based research to identify emerging trends, new policy developments, and partnership opportunities relevant to the Foundation and the sector.
5. Undertake in-house research activities, such as literature reviews, focus groups, stakeholder interviews, where required.
6. Contribute to the drafting and production of high-quality research reports and briefings, ensuring clarity, accessibility, and relevance for policy and practice audiences.
Policy
7. Monitor and analyse relevant legislative and regulatory developments, consultations, and debates, identifying implications for the sector and TDS’s work.
8. Support the development of TDS’s policy positions by preparing briefings, drafting responses to consultations, and summarising evidence from research.
9. Help communicate TDS’s policy insights and positions clearly and effectively to internal stakeholders, partners, and decision-makers.
Charity co-ordination
10. Act as a key point of contact for grant-funded projects, supporting projects to share progress and impact, and identify any support needs.
11. Help to Coordinate the TDS Charitable Foundation’s quarterly Board of Trustee meetings, including preparing board papers, taking minutes, and following up on actions.
PERSON SPECIFICATION
Essential characteristics
1. Qualifications and experience
Essential:
- Educated to degree level in a relevant subject.
- At least 3 years’ experience in research, social policy or similar role (or equivalent post-graduate study).
- Knowledge of research design
- Proven track record of producing content to communicate to different audiences.
- Experience of building relationships with external stakeholders.
Desirable:
- Knowledge of the housing sector or charitable work.
2. Job Knowledge
Must be able to:
- Demonstrate excellent verbal and written communication skills.
- Show an ability to build relationships with stakeholders.
- Demonstrate organisational skills to help coordinate multiple projects.
- Utilise strong IT skills including sound knowledge of MS Office.
- Prove ability to write content for different audiences.
3. Communication
Must be able to:
- Work as part of a team;
- Have good interpersonal skills, communicating effectively with colleagues, funded projects and other stakeholders.
4. Equal Opportunities
- Must be able to demonstrate a commitment to equal opportunities, diversity and inclusion.
5. Required behaviour and attitude
- Applicants must be able to:
- demonstrate an affinity for customer excellence
- recognise the importance of fairness in all of our work
- demonstrate how they are making a difference in the work that they do
- is able to articulate the importance of teamwork
- are committed to excellence in all that we do;
- help create a great place to work.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
Hours of the role
35 hours per week. Monday to Friday, 9am to 5pm.
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
About The Role
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
Are you a skilled Reporting Analyst with a strong background in Power BI?
Do you have a passion for collaborating with stakeholders to create insightful and engaging reports?
Can you navigate complex data environments and help us build a reliable and trusted BI suite?
The Reporting Analyst in our Quality and Insight team plays a transformative role in producing engaging dashboards and reports for our Dementia Support and Partnerships directorate. You will use your data expertise to translate requirements into compelling dashboards. You will work closely with our data teams and alongside the Insight Analyst - together underpinning our ability to make high quality, evidence-based decisions.
About you
You thrive on bringing together data from complex datasets and presenting straightforwardly for varied audiences. You have great technical skills and are equally comfortable enhancing an existing dashboard in Power BI as building one from scratch. You are confident coding in SQL, DAX and M code but value simplicity when solving problems.
You understand the importance of accuracy and consistency of reported data alongside engaging content. You enjoy working with stakeholders to really understand their needs. Your curiosity and enthusiasm lead you to explore new techniques and seek continuous improvement. You can work independently and collaboratively, willing to lend a hand and knowing when to ask for help.
What you’ll focus on:
• Developing insightful Power BI reports and dashboards
• Working closely with our stakeholders and reporting/insight community across a range of projects
• Championing data quality and integrity
About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Workingfor Us pages, which give you more information about what it’s like to be an employee at the Society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Assistant Recruitment
We’re looking for an enthusiastic, highly organised and proactive People Assistant to join a fast-paced, friendly People Team.
Position: POD39 People Assistant – Recruitment
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £25,900 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: Full-time, 35 hours per week worked over 5 days a week, Monday to Friday. Unfortunately, we are unable to accept applications from those seeking reduced hours.
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 10 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Focusing mainly within the recruitment side of practice, you will act as the first point of contact for all recruitment related queries while supporting managers through the recruitment and onboarding process. This is an exciting time to join the team as you will play a key role in supporting the implementation of a brand new Applicant Tracking System.
You’ll also have the opportunity to support the wider People team, as and when needed, with general HR related queries, including absence and volunteering.
Key Responsibilities
As a vital member of our People team, you will play a central role in delivering a smooth and efficient recruitment experience for all involved. Your responsibilities will include:
- Acting as the first point of contact for all recruitment related queries while monitoring all recruitment inboxes.
- Acting as the primary support for all recruitment administration including requesting right to work checks, drafting offer letters and contracts and requesting references.
- Advertising job and volunteer adverts both internally and externally
- Liaising with recruitment agencies as and when needed.
- Supporting the implementation of our new applicant tracking system (ATS), helping to streamline and modernise our recruitment processes.
- Raising purchase orders and managing goods receipting processes.
- Maintaining accurate HR systems and databases, including updating recruitment trackers and personnel records.
- Working closely with the People Advisor to ensure a seamless, supportive, and efficient People function across the organisation.
About You
You are a proactive, detail-oriented professional with:
- Proven experience in HR administration, with a focus on recruitment.
- Excellent time management skills and the ability to manage multiple priorities with ease.
- Strong communication and interpersonal skills—you thrive in a people-focused environment and build positive relationships at all levels.
- A high level of accuracy and attention to detail
- A CIPD Level 3 qualification (or working towards).
- Confident IT skills, including use of HR systems or databases.
You’re resilient, flexible, and ready to grow in an organisation that values your input and offers opportunity to develop.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as HR, Personnel, Human Resources, People, Recruitment, HR Officer, Personnel Officer, Human Resources Officer, People Officer, Recruitment Officer, HR Assistant, Personnel Assistant, Human Resources Assistant, People Assistant, Recruitment Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team.
Health Professional Engagement Officer
Contract: Part-time (0.6 FTE, 22.2 hours per week, ideally spread across 4-5 days)
Salary: £31,742.79 to £33,675.92
Location: Flexible working, mainly home-based, with potential for some work / meetings in London
Travel: Regular travel to deliver talks / attend conferences in the UK + staff / team meet ups
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rata-ed at 0.6 FTE). 6% pension contribution. EAP access
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team. This exciting part-time role takes the lead in our professional liaison work to educate health and social care professionals regarding the impact of visible difference and raising their awareness of the important work of the charity.
Main purpose of the role
The main purpose is to develop and maintain relationships with HCPs to:
- increase awareness of the impact of visible difference and educate them in how to effectively support patients
- ensure understanding of the Changing Faces service offers and how to access these
- encourage them to sign up to regular updates and news and stay engaged with us.
This will be done by building and retaining relationships with HCPs via NHS departments, organisations and societies within the field of visible difference; finding ways to keep HCPs on our mailing list engaged and interested in our news; and by providing information, meetings, education and talks both in person and online.
We are looking for
- A proven track record of engaging with Health Care Professionals (HCPs) at all levels, in a range of disciplines and building relationships
- Confident, engaging and experienced presenter to a range of audiences – clear, persuasive and authoritative in spoken communication, both online and in person
- High standard of written English, able to write information and presentations clearly, with an understanding of the needs of the HCP audience.
- Proactive, dynamic and innovative in approach, with an ability to be creative, self-supporting, meet deadlines and handle multiple priorities.
- Ability to work effectively, collaboratively, and sensitively with a wide range of senior stakeholders and service users.
- Ability to work effectively, collaboratively, empathetically and sensitively with a wide range of stakeholders and service users
- This role requires willingness and flexibility to travel across the UK and occasional overnight stays.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.
Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Health care professional (HCP) engagement contributes to two areas in our strategy:
- Greater understanding and awareness among HCPs of the impact of a visible difference on mental health and wellbeing
- Increased awareness of Changing Faces services and increased referrals from HCPs.
Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.
This role is part-time (0.6 FTE, 22.2 hours a week), ideally spread across 4-5 days and requires a highly flexible, motivated individual, with a passion for presenting and building relationships around the UK. We are looking for a start date around mid-August 2025.
Closing date: Please apply by 1pm, Wednesday 4th June 2025.
Interviews: Expected to take place on Wednesday 11th June and Thursday 12th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an enhanced DBS / PVG Scheme check, with adult’s and children’s barred lists.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.
Home based – Remote
GamCare is looking for dedicated Night Shift Helpline Advisers to provide essential support to those affected by gambling-related harm.
GamCare offers helpline support through multiple channels, including our Freephone Helpline, Live Chat, WhatsApp, and other digital platforms such as forums and chatrooms. The Helpline operates 24/7, 365 days a year, ensuring support is always available.
As the first point of contact, you will offer help, advice, and emotional support to individuals struggling with their own or someone else’s gambling. You will work exclusively on night shifts as part of our award-winning Helpline team (Helpline of the Year), following a two-week rotating schedule with shifts running from 10:30 PM to 7:30 AM.
The working hours are 28 hours per week (average). Hours are between 10.30pm and 7.30am.
In return, we will provide you with comprehensive training, regular supervision, and a full CPD programme to support your development.
About You
As the successful candidate, you will hold a professional qualification in Health, Social Care, Psychology, Youth or Community Care, such as NVQ Level 3 or above, or a Diploma in Mental Health Nursing, Counselling, Addiction Studies, Advice, and Guidance. Alternatively, you will have demonstrable experience of working with vulnerable individuals affected by addiction harm and/or complex needs.
We also welcome applications from those with lived experience of gambling-related harm, provided they have professional experience in a supportive environment and a strong understanding of safeguarding legislation.
You will be able to engage effectively, sensitively, and with empathy when supporting callers reaching out to GamCare. The ability to deliver non-judgemental, confidential support is essential to this role.
Additionally, you will be committed to maintaining a strong understanding of problem gambling and will have a genuine interest in the areas of gambling addiction, treatment, early intervention, and prevention.
If you’re passionate about making a real difference and comfortable working night shifts, we would love to hear from you.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous pension scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee assistance programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. It operates the National Gambling Helpline, delivers free treatment services across multiple regions in Great Britain, and raises awareness about gambling harms through a variety of prevention-based programmes.
For further details and to apply please click the apply button.
Closing date for applications: 1st June 2025.
Interviews will take place online via video conference - week commencing 16th June 2025.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy & Research Officer
Location: Remote (with UK and international travel, candidate must be UK-based)
Hours: Full-time
Salary: £30,000 - £33,000
Reports to: Head of Insight & Advocacy
About Us
Metabolic Support UK is the leading organisation for people living with inherited metabolic disorders (IMDs) and their families. We provide expert support and advocacy, champion research, and work with health services and policy-makers to ensure people with IMDs and their families get the care they need and deserve.
The Role
We are looking for a curious and committed Research & Policy Officer to help us build the evidence base to improve the lives of people affected by IMDs. Reporting to the Head of Insight & Advocacy, you will play a key role in delivering our research projects, keeping tabs on relevant policy developments, and helping shape our responses to consultations.
Key Responsibilities
Research (under supervision of the Head of Insight & Advocacy):
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Support the design, planning, and delivery of qualitative and quantitative research projects
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Conduct literature reviews, stakeholder mapping, and data analysis
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Contribute to survey development, focus groups, and interviews with people living with IMDs, families, clinicians and other stakeholders
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Assist with analyses and write up findings in accessible and engaging ways for different audiences
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Ensure all research is ethical, inclusive, and relevant to the needs of the IMD community
Policy Monitoring and Response:
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Track developments in policy relevant to rare diseases and inherited metabolic conditions
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Summarise key policy updates for internal and external audiences
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Support the drafting of consultation responses, position statements, and policy briefings
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Contribute to campaigns, stakeholder engagement, and policy influencing activities
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Help ensure the voice of the IMD community is reflected in national and local policy discussions
About You
We are looking for someone who is:
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Organised, analytical, and enthusiastic about improving lives through research and policy
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A strong communicator – able to write clearly and concisely for different audiences
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Comfortable working with data, both qualitative and quantitative
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Keen to learn, with some experience in research or policy (academic, charity, health, or public sector settings)
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A team player who enjoys collaborating and supporting others
Desirable experience:
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Background in public health, health policy, social research, or similar
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Experience working with or for people living with a disorder, carers, or people with rare or long-term conditions
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Familiarity with the NHS, health inequalities, or rare disease policy
What We Offer
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A chance to make a meaningful difference in a growing, agile charity
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A friendly and supportive team culture
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Flexible working arrangements
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Opportunities for learning and professional development
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.
The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.
This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.
The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.
Key responsibilities
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As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.
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Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.
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Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.
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Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.
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Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.
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Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.
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Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.
Person Specifications
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Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).
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Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.
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Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.
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Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.
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Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.
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Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.
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Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.
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Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.
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Experience of continued professional, managerial, and personal development within the relevant discipline.
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If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.
What’s on Offer:
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Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London
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Full time role
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12 month contract
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Immediate start
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Senior Grants Officer Location: Fully Remote Salary: £28,600 per annum plus benefits We are recruiting for a Senior Grants Officer. The Fundraising Department at The Forward Trust plays a crucial role in supporting our mission to empower individuals to break the cycles of addiction, crime, homelessness and unemployment. Our team is dedicated to securing vital funds, generating around £2million per year, through various channels, including grants, events, corporate partnerships, and individual donations. We work collaboratively across departments to develop and implement effective fundraising strategies, ensuring that we can continue to provide life-changing services to those in need. One of our unique strengths is the ability to place our service-users at the heart of everything we do, including fundraising. With around a third of our workforce in active recovery and/or having had experience with the criminal justice system, and access to our community of over 28,000 individuals who have benefitted from our support, we can provide living proof of our long-lasting impact. By joining our team, you will be part of a dynamic and passionate group committed to making a tangible difference in people's lives. Role Responsibilities An exciting opportunity has arisen within our Fundraising Team to help grow and maximise income from trusts and foundations and other grant giving organisations. As an integral part of the team, you will identify, engage, and approach new grant giving organisations as well as maintain and strengthen relationships with existing supporters to secure funding for our life changing and life-saving services across prisons and communities in the UK. Over the last two years, we have been working hard to lay the foundations to be able to engage and secure more supporters and advocates for the organisation, enabling us to increase the amount of charitable income we secure. With a new strategy, team structure and customer relationship systemin place, it is a great time to be joining a passionate, fun, and target-driven team within a motivating and inspirational environment. You will be working as part of a team of 10 and the role is fully remote with expectation to travel to Vauxhall once per month. You will also be expected to have the flexibility to attend events and be able and willing to travel to the services in the organisation and supporting fundraising events. The Ideal Candidate We are looking for a excellent communicator who is good at building and maintaining relationships and who has writing and fundraising experience. Please also see a list of skills and experience needed for this role below;
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a visual storyteller with a passion for design that inspires action? Do you want to help shape the brand of a modern, vibrant, and inclusive organisation that empowers young people across the globe?
We are looking for a talented and visionary Graphic Designer to join our team at a pivotal time. In this newly created in-house role, you will be instrumental in helping to evolve and elevate the visual identity of the Duke of Edinburgh’s International Award Foundation, ensuring our brand resonates with young people and decision-makers, and reflects the power of non-formal education worldwide.
From refreshing our global brand to designing dynamic content and campaign materials, your creativity will help drive awareness, engagement, and participation in the Award. You'll work collaboratively with teams across the Foundation and our international network, producing materials that not only look great, but carry real meaning and purpose.
Key responsibilities
- Brand Development & Identity: Lead creative development to refresh our brand so that it communicates impact, celebrates young people, and demonstrates our vision and values
- Visual Storytelling & Content Design: Translate complex ideas and data into accessible and visually engaging formats by creating assets for campaigns, content series, publications and digital platforms— including social media graphics, short-form videos and animations, marketing materials, reports, infographics, toolkits, and event assets
- Innovation & Accessibility: Stay informed on design trends and youth visual culture to bring fresh ideas, a user-centred mindset, and an inclusive approach that keeps our visual storytelling current and compelling, whilst ensuring accessibility and cultural relevance to young people across the world
- Internal Support: Work with teams across the organisation to develop brand-aligned guidelines, templates, resources, and capacity-building in visual communication principles
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)
Location: Flexible with home working option, regular travel to London is also required
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: 27th May 2025 at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.
You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter.
You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy.
You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation.
That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.