Service development manager jobs in south wimbledon, greater london
People & Operations Officer
Florence Nightingale Foundation
London/Hybrid with 3 days a week in the office in SE1 1SZ
Full time (35 hours per week) with flexible working
Fixed term contract for 18 months with potential for extension
Salary £36,271
Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme
Are you proactive and self-motivated and do you actively look for opportunities to make improvements and efficiencies?
Charity People are delighted to be working with Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.
Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027: enabling nurses and midwives to connect, lead, and influence healthcare.
FNF's focus is on improving health, clinical outcomes and patient experience, through building nursing and midwifery leadership capacity and capability. They also work to convene and support nurses and midwives to shape the health and care policy agenda, and create a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.
The People & Operations Officer will join a busy operations team. This is a new, multifaceted role, with responsibility for looking after the team and the smooth and safe running of the FNF office and operations.
Key responsibilities
- Office and IT Management: Oversee day-to-day office operations and ensure a productive working environment, including office management and maintenance, supplies, IT systems, and coordination with external providers.
- Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and audits.
- HR Administration Support: Coordinate recruitment administration, onboarding of new staff, HR data reporting, administration of annual leave and other benefits, HR system maintenance, and maintenance of employee records in alignment with internal policies and regulation.
- Policy, Governance and Operations Support: Assist and coordinate with policy review and development, and provide general operations support including event logistics and administration, coordinating meetings and taking minutes.
The People & Operations Officer will have proven experience of working in a varied operational role within the non-profit sector. You will have demonstrable experience in and/or an understanding of health and safety management, as well as experience of managing relationships with vendors. The ideal candidate will have experience of supporting HR processes and activities, reviewing and improving processes and experience developing and implementing policies and procedures (desirable).
With excellent attention to detail and exceptional administration skills, you will be confident and committed to suggesting improvements and in developing initiatives that will continually improve efficiencies and ways of working throughout FNF. You will have strong written and verbal communication skills to interact with people internally and externally and will demonstrate a high level of integrity and professionalism. The People and Operations Officer will have a working knowledge of MS Office and strong digital administration and CRM skills (ideally Salesforce). You will be highly organised with the ability to mutli-task and prioritise to meet deadlines whilst being adaptable and flexible.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 5pm on Tuesday 20 May with interviews scheduled for Thursday 5 and Friday 6 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Thank you!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The External Relations (ER) department includes private fundraising, marketing & communications and advocacy. ER’s goal is to mobilize external audiences to raise funding to meet core organization needs deliver programs that support our clients to recover and gain control of their lives; influence policy changes to improve outcomes for our clients; and build and grow our global brand.
The Financial Planning and Analysis (FP&A) team plays a vital role in supporting ER to advance our ambitious global strategy. The FP&A team (1) is a strategic finance partner to leadership and ER teams (2) leads revenue modelling and budget development (3) provide insights and analysis to support decision making on funding decisions and critical initiatives. ER’s FP&A team sits within the Business Operations and Analytics unit, the backbone of the ER department which provides best-in-class strategy, financial planning, analytics, and operational support. The FP&A Senior Analyst will also be an integral part of IRC’s broader Finance organization. The Senior Analyst, FP&A, will be assigned a portfolio of ER teams. This role requires strong project management, the ability to drive projects from end to end, strong communication and interpersonal skills, and the commitment to deliver high quality results at a fast pace
KEY ACCOUNTABILITIES
- Lead financial planning, reporting and analysis projects, with minimal supervision
- Build and maintain robust revenue and expense models
- Generate insights on performance, track progress and identify risks and opportunities to meet target
- Provide strategic decision making support on critical initiatives, including the development of business cases
- Develop a strong command of data and systems that enable FP&A delivery (e.g. Power BI, Integra, Salesforce)
- Produce high-quality deliverables (often spreadsheets, decks, memos, and analysis) with little re-work required
- Confidently present analysis and recommendations to global leaders to facilitate decision-making and alignment
- Collaborate closely with global senior leaders, building trusted relationships, making recommendations that account for their needs, and influencing them to act
- Promote a positive, collaborative, and inclusive working environment
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- **Bachelors Degree, preferably in Finance, Economics or Business
- Solutions-oriented and ability to drive tasks and projects independently
- Ability to explain complex financial concepts to non-finance stakeholders
- Strong organizational and time-management skills – proven ability to prioritize against simultaneous demands and deliver at a fast pace
- **Strong analytical skills – analyze, interpret, and translate quantitative data into actionable insights
- Strong critical thinking and problem-solving skills – breakdown complex problems
- **Advance command of Microsoft Excel and Microsoft Powerpoint, PowerQuery
- Experience with cloud-based planning tools (Salesforce), PowerBI and ERP systems is desirable
Experience:
·**Considerable experience in budgeting/ financial analysis/ performance tracking
The client requests no contact from agencies or media sales.
Thank you!
Director of FP&A | £97,000 - £115,000 | Outstanding Benefits (Defined Pension Scheme, Enhanced Annual Leave, Hybrid Working) | London
For a complex global organisation, we're recruiting a Director of FP&A. This is a significant leadership role driving informed decision-making as well as strategic oversight of all global FP&A, aligning long-term goals with organisational change and transformation. The Director of FP&A will lead the development and consolidation of all group FP&A activities, including 5-year plans, budgets, forecasting, scenario analysis, and executive-level decision-making as well as the delivery of a new FP&A tool, whilst developing and embedding a new TOM. Reporting to the Global Finance Director, this role will drive a culture of high performance and continuous improvement, influencing and supporting global stakeholders during significant business transformation to establish a best-in-class global FP&A function.
Main Duties:
- Leadership of Group FP&A service to Board, SLT, Regions, Business Units and externally
- Leadership across FP&A community, ensuring Global FP&A processes are consistent and that FP&A technology, best-practice, and continuous improvement are key
- Maintain, and enhance MI reporting, ensuring planning system is adaptive to change
- Long Term Financial Planning - supporting the CFO and Global FD in ensuring business trajectory is linked to strategy and organisational goals
- Deliver 5yr financial plans and that analysis and insights are driving decision-making
- Leadership (direct and indirect) to the FP&A community, and work in partnership with the Finance Transformation Programme to establish a new FP&A Target Operating Model.
- Drive continuous improvement, build finance capacity and advise and influence senior stakeholders on FP&A and business decision-making
- Parter with key stakeholders in the UK and globally ensuring FP&A supports business strategy
- Lead the development and implementation of the Global FP&A Processes and Reporting Tools, working closely with the Finance Transformation team
- Champion all global transformation initiatives to dive standardisation of processes, and maximising opportunities to drive efficiency.
Person Specification:
- CCAB Qualified with significant FP&A leadership within complex, global organisations
- Forward-looking, pro-active and with the ability to build high-performing teams
- Comfortable in a highly visible senior role, during a period of significant change
- Ability to build successful relationships at all levels
- Experience operating in international and multi-cultural organisations
- Leadership of change and transformation
- Development and optimisation of SAP and planning tools
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Thank you!
Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!
MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.
As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.
MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.
This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!
Please note that you may also be required to carry out reasonable additional ad-hoc duties.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills and experience:
Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.
Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.
Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.
Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences. Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.
Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.
Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.
Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.
Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment
Formal education/qualification
- Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
- Proficiency in French highly desirable - Please state level in application.
- Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable
Please view our job framework on our website.
Location: London UK (hybrid working model, 2 days minimum per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent.
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Closing date: 23rd May 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Thank you!
Are you an experienced fundraiser who thrives in a fast-paced, mission-driven environment? Do you want to play a pivotal role in an exciting charity that is making a tangible difference in people’s lives? Wheels for All is seeking a passionate and experienced Head of Fundraising to lead our fundraising efforts and help us reach even more people with our inclusive cycling opportunities.
Wheels for All is on an exciting journey of growth, expanding our reach and impact across the UK. With over 30 years of success, we’re now scaling up our work to ensure more people, regardless of their ability, can enjoy the life-changing benefits of cycling. As we continue to grow, we need a strategic and innovative fundraiser to help fuel this expansion.
In this role, you will have the opportunity to bring your skills, knowledge, and experience to the table. We are looking for someone who can bring fresh, innovative approaches to fundraising, tapping into new opportunities, and securing the funding necessary to take our mission to the next level.
This is a remote role, offering you flexibility to work from home while having the ability to operate on a national scale, with some occasional travel required . You will work closely with our passionate team, trustees, and external partners, helping shape the future of the charity and expand our reach far and wide.
In this role, you will:
- Lead the fundraising strategy, securing major grants, corporate partnerships, and individual donations to support our national expansion.
- Oversee marketing and communications to ensure consistent and engaging messaging that resonates with a wide audience.
- Work alongside the CEO and trustees to identify new opportunities and drive growth, capitalising on our position as a national leader in inclusive cycling.
- Develop and deliver innovative fundraising initiatives that align with our growing ambitions.
We offer a salary in line with market rates for the role, negotiable depending on experience, and remote working options to ensure you thrive in a flexible work environment. With staff benefits including generous leave, Cycle to Work schemes, and access to health and wellbeing support, this is a chance to be part of something truly special.
Come with us and make a real difference. Join Wheels for All as our Head of Fundraising and help us create a brighter, more inclusive future for all.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.
We are looking for a Fundraising Lead to join our organisation and ensure the smooth running of our fundraising operations. This is an exciting opportunity for a passionate individual who is looking to develop their fundraising skills, and to join us in defending the rights of people in detention at a critical time for our organisation and the wider immigration and human rights sector.
TO APPLY
Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 16 May 2025.
Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.
We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.
Use the Apply Now button and refer to the Candidate Information Pack, as this explains the requirements for your CV and Cover Letter.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy Officer (Maternity Cover)
Role Summary:
As part of the Major Gifts and Planned Giving team, this role is responsible for managing a caseload of approximately 80 legacy estates, including pecuniary, specific, residuary and life interest estates. The Legacy Officer will also assist the team with legacy enquiries and pledges, supporting donors on their legacy journey, as well as managing PETA’s free will services.
Position Objective:
- Ensure that gifts in wills to PETA are handled appropriately, sensitively and efficiently, maximising legacy income to support PETA’s mission to protect animals.
- Effectively communicate PETA’s mission to potential legacy supporters, and deal with enquiries from supporters in a timely manner.
Term of Employment:
Fixed-term, maternity cover
Hours of work:
Full-time (part-time hours considered)
Reports To:
Director, Major Gifts and Gift Planning
Salary:
£29,000 - £34,000
Location:
Remote in mainland UK
Primary Responsibilities and Duties:
Augustus Club
- Administer legacies in a professional and approachable manner, to include correspondence with solicitors and other interested parties
- Maintain departmental information, files, and records related to legacy estates
- Act as the point of contact and grow and mature relationships with stakeholders and external groups in order to attain information needed to carry out the role
- Work with various stakeholders on contested legacies, collaborating with other charities where needed
- Be able to communicate to supporters how important and desirable legacies are to PETA
- Respond to enquiries and requests for assistance from Augustus Club members and planned-giving prospects
- Document pertinent information about planned-giving members for the purpose of enhancing and building relationships
- Remain current on estate-planning practices as well as fundraising techniques and methods used in the non-profit sector, attending professional training seminars as needed
- Keep up to date on probate and tax laws, informing the team of any changes
Other
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details about specific global PETA programmes
- Assist in the training of new major gifts and/or planned giving assistants
- Maintain and expand knowledge of relevant departmental software (e.g. Revolution Online, ResearchPoint, Raiser's Edge, and Convio) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings
- Perform any other tasks assigned by the supervisor
- Maintain strict confidentiality at all times
Qualifications:
- Minimum of one year of planned-giving or other development experience
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to organise and manage multiple projects simultaneously and effectively
- Proven ability to use initiative and work independently
- Proven experience in legacy fundraising and administration
- Ability to insert files into databases using high levels of precision and attention to detail while maintaining confidentiality
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
The client requests no contact from agencies or media sales.
Thank you!
Advocacy Coordinator
Salary: £40,000-£45,000 depending on experience
Location: London (Hybrid - at least 2 days per week in the office)
Would you like to use your understanding of politics and advocacy and your relationship-building skills to tackle injustice? Can you bring people together to work for change? We are seeking to recruit an Advocacy Coordinator to develop and coordinate the delivery of influencing strategies around the identified public policy and advocacy priorities of the Methodist Church and the Joint Public Issues Team. In recent years these have includes issues around poverty, refugees and migration, the environment, the economy, peace and conflict, and politics.
You would be working for the Methodist Church and as part of the ecumenical Joint Public Issues Team, which brings together the Baptist, Methodist and United Reformed Churches, plus associate partners, to work together for peace and justice. It does this through listening, learning, praying, speaking and acting on public policy issues.
You’ll need to bring experience of coordinating campaigns or advocacy initiatives, and a proven ability to build influential relationships and to convene and facilitate groups to enable decision-making and commitment to shared action. You’ll also need a good understanding of UK politics and of the context for public policy development, and to be a great communicator. While there is no requirement that you be a practicing Christian, you should be sympathetic to the mission of the Methodist Church, and share our commitment to seeking justice and to issues of equality, diversity and inclusion.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 4 June 2025
Interviews: 24 June 2025 in person in London.
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
101 - 500
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
