Service development manager jobs in tottenham hale, greater london
With an ambitious plan to grow our income from Individual Giving, it's an exciting time to be joining Age International.
In this role, you will support the Direct Marketing Manager - Loyalty to manage the donor loyalty programme. You will develop and manage existing and new supporter communication programmes growing loyalty in our supporter base. The aim is to maximise the value of our long-term relationships with individual supporters.
This role is a varied one, with superb development opportunities. As part of a small team, you will be responsible for the print-based communications we send to our supporters but also email production with the view of developing the loyalty digital journey. Furthermore, you'll contribute to the development of our legacy and in memory activities, and high value offer. You'll also have the opportunity to support the supporter acquisition team on projects to gain new donors. Consequently, the role gives you the opportunity to grow your experience in supporter acquisition, as well as loyalty. And you will play a key part in delivering emergency appeals - when the work that you do will have a direct impact in saving older people's lives during a crisis.
As we continue to develop our Individual Giving strategy, you will have the chance to be involved in new initiatives and communications.
We offer hybrid working, with a minimum of one day a week in our London office and the last Thursday of the month in the London office. Please note that our core working days are Tuesdays and Thursdays. Travel costs to the London office are not covered by the charity.
Interviews to be held at our London office (EC3N 2LB) w/c 23rd June
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Proven successful experience in a direct marketing role. A, I
- Delivered and managed effective direct marketing campaigns. A, I
- Worked across a variety of offline and online direct marketing channels. A, I
- Experience working with a supporter or customer database, for example MS Dynamics or Salesforce. A, I
- Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. A, I
- Experience of following internal processes, recognising potential improvements and implementing them. I
Skills and Knowledge
Strong written communication skills, with the ability to write compelling direct marketing copy. P
Good project management, numerical and analytical skills I, P
Proficiency in the use of MS Office applications, particularly Excel and Word. I, P
Some understanding of digital marketing platforms (Email platforms, web page building etc). I
Good attention to detail. A, P
Personal attributes
Share the charity's values. I
Willingness to contribute to the wider team project to improve processes and procedures. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
A full list of benefits is available on our website
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting Employment Advisors to join our IPS service, you will be based in Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 23rd June (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 25th - 27th June (please note you may be contacted for an earlier date proposal prior to the deadline.)
Final Stage interviews: 1st July 2025
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Join the Harris Federation as a Primary Operations Manager and lead on statutory compliance across a group of primary academies. This is a key role ensuring excellence in areas such as health & safety, GDPR, safer recruitment, asset management, and funding compliance.
You’ll support and develop academy staff, drive operational improvements, and work closely with central teams to uphold the highest standards. This role is ideal for a proactive, organised leader with a passion for education and operational excellence.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Ensuring that all academies achieve and maintain full compliance when claiming free school meals (FSM) funding
- Ensuring that each academy has the correct time-based evidence related to each free school meal claim
- Developing academy staff to ensure that each academy has sustainable processes and systems regarding FSM claims
- Leading with the central finance team any independent audit on FSM by any external agencies and to ensure that process and procedures are EFA compliant
- Ensuring and approving that each academy has recorded FSM and PP correctly on their termly census return and have the evidence to support the numbers claimed
- Being the lead across the primary academies on any new statutory developments and ensure that schools fully implement any new guidance
For a full job description, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- At least 5 years’ experience working an office environment
- At least 2 years’ experience of managing a team of staff in a variety of different areas
- Secure knowledge of health and safety legislation
- Secure knowledge of human resources legislation
- Good verbal and written communication skills in order to communicate with a wide variety of stakeholders
For a full job specification please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Salary: £42,230 per annum pro rata
Working arrangements: 3 days (24 hours/week – can be worked flexibly)
Location: Hybrid/Stonebridge, London Borough of Brent and home
Employment type: Permanent
Do you want to make a meaningful impact in a charity where community and compassion come first? This charity in North West London prevents hunger, fights poverty, and builds community through a network of food banks, kitchens, and holistic support services.
Our client is looking for an experienced Advice Lead to join their team, ensuring the integrity and compliance of their Advice Service and Programmes. In this position, you'll set the overall strategy for the advice service, aligning it with organisational goals, and ensuring the effective and efficient running of existing services and new programmes.
You'll also play a vital role in overseeing compliance with funding agreements and maintaining accreditations, securing the charity's position as a trusted service provider.
As the Advice Lead, you'll have the chance to lead a team, develop community-based programmes, and build relationships with donors and the community.
Key Responsibilities:
- Provide strategic direction and oversight for advice and ARMs (asylum seekers, refugees, and migrants) services.
- Support the Advice Service Manager in maintaining standards and resolving complex challenges.
- Carry a small caseload of complex or high-priority advice cases.
- Lead on regular Advice Quality Standard (AQS) audits.
- Ensure all funding deliverables, outputs, and outcomes are met.
- Provide line management and coaching to the Advice Service Manager and oversee human resource management of the Advice and ARMs teams.
About You
The Successful Candidate:
- Experience in advice programme leadership or management within advice services.
- Experience carrying advice caseloads in areas such as immigration, welfare, or housing advice.
- Experience designing or overseeing impact evaluation and monitoring frameworks.
- Financial management of project budgets.
- Strong understanding of safeguarding frameworks and rights-based or trauma-informed approaches.
Skills:
- Leadership skills.
- Excellent written and oral communication skills.
- Ability to interpret complex data, identify trends, and make evidence-based strategic decisions.
- Ability to manage a small caseload in areas such as immigration, welfare, or housing advice.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our New Business Manager, and support people to find a decent, safe, affordable home.
We’re excited to be recruiting a new team member who will join our driven Corporate Partnerships team and be responsible for securing new corporate and commercial partnerships, whilst strengthening our brand in the UK.
Reporting to the Head of Corporate Partnerships and working in close collaboration with the New Business Executive, your role will be focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.
You will be joining us at a really exciting time as this is a new post, and the Fundraising & Partnerships Team are working toward ambitious goals. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.
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About Habitat for Humanity GB
Habitat for Humanity is the leading international organization providing housing solutions for the most vulnerable populations around the world. Habitat for Humanity GB is an independent UK charity and part of the international Habitat network, working in over 60 countries worldwide to tackle housing poverty for the 1.8 billion people living in inadequate housing. We do this by building and improving homes, making them healthier and safer; by responding to shelter needs in disaster, and supporting preparation and rebuild efforts; and by making housing systems and policies work better for more people. We are also drawing on our housing expertise to develop our work here in Great Britain to meet the growing housing need which has been exacerbated by the pandemic and now the cost-of-living crisis.
About the role
This new role will join our corporate partnerships team to build on our success of working with UK headquartered companies to raise vital funds to support our vision of a decent home for all. The role will focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.
Key roles and responsibilities include:
- Identifying and engaging with prospective corporate partners, developing, and nurturing relationships to secure new partnerships
- Building and maintaining a robust pipeline of potential corporate supporters, leveraging your existing network, and researching new leads
- Creating compelling and tailored proposals, showcasing the value of partnerships and the positive impact they can have on our mission.
- Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships.
- Providing regular updates on new business activities, pipeline progress, and partnership outcomes
- Representing at relevant events and conferences, expanding our reach within the corporate sector
The role will help to develop and increase income for Habitat GB from corporate partners. Reporting to the Head of Corporate Partnerships and working closely with our new business executive and partnership manager. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.
We favour a proactive, autonomous style of working over micromanagement, and want team members to thrive and develop their skills by meeting challenges, and taking a creative, curious, and propositional approach to their work.
The skills we are looking for:
While this role might suit someone already working in the voluntary sector who wants to progress, we’d equally welcome applications from any candidates who feel they have relevant transferable experience and skill sets. The following knowledge, skills and experience are preferred:
- A good professional networker who actively listens, joins in, and focuses on creating long-term relationships with contacts.
- Experience of building income generation led relationships with prospective partners/clients by identifying and promoting key priorities, benefits and synergies which will resonate, inspire, and lead to powerful early connections.
- Experience of building compelling cases for support that can be translated into pitches and proposals.
- Experience of pitching and presenting clear, emotive, and compelling content to a wide range of potential audiences, from the reception desk to the boardroom.
- Experience of cultivating partnerships with clients, from initial connection or introduction to secure long term financial commitment
- Ability to work collaboratively with diverse global teams, across different time zones.
- Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to changes.
- Rudimentary understanding of key corporate fundraising trends and priorities for corporate donors including SDGs, ESG, and employee engagement metrics
- Demonstrable passion for the vision of Habitat for Humanity of decent housing for all.
- Support of Habitat’s values and willingness to be a part of the HFHGB team, contributing to an inclusive, kind and people positive culture.
What we offer
Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team, and encourage all employees to actively participate in continuous improvement in this endeavour.
A flexible approach
HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team. While this is currently a home-based role, it is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis.
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Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before applying (see our website>vacancies for Amber Woods' email address) To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4. Applications are accepted on a rolling basis, and interviews will take place online.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Location: Diocesan House, Causton Street, London (Hybrid)
Contract: Full-time (35hrs/week)
Salary: £31,500 FTE
DBS requirement: No DBS Required
The Diocese of London is looking for a proactive and organised HR Officer to join our dedicated People team. This role is ideal for someone with strong administrative experience, a positive attitude, and the ability to communicate clearly and confidently.
Working collaboratively across the full employee lifecycle, you’ll support teams throughout the organisation, helping to foster a culture of care, professionalism, and inclusion. If you’re quick to learn, passionate about best practice, and aligned with our mission, we’d love to hear from you.
This is a hybrid role based at our Causton Street office in Pimlico, with a minimum of three days in the office each week.
What You’ll Be Doing:
- Coordinate and administer all stages of the employee life cycle
- Manage HR systems and ensure compliance with GDPR
- Lead on recruitment administration and support interview processes
- Deliver engaging HR inductions for new starters
- Coordinate training logistics and maintain learning records
- Support monthly payroll processes and address related queries
- Maintain accurate employee data and produce regular reports
- Contribute to HR projects and team initiative
Who We’re Looking For:
Essential
- Strong administrative experience and excellent attention to detail
- Proven ability to coordinate workflows and meet deadlines
- Solid IT skills (Microsoft Office Suite)
- Ability to communicate clearly in spoken and written English
- Right to work in the UK
Desirable
- Experience in a values-driven or not-for-profit organisation
- CIPD qualification or working towards one
- Knowledge of safer recruitment practices
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services and paying and housing its clergy. This is a great opportunity to join an organisation that truly supports and engages with the communities that it serves.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held in person on 18th and 19th of June.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
About the role
The Royal College of Obstetricians and Gynecologists (RCOG) plays a leading role in improving women’s healthcare across the world. We are looking for an experienced and commercially minded Corporate Development Manager to play a leading role in driving income generation through strategic partnerships and sponsorship.
This is an exciting opportunity to join a high performing team at the forefront of health advocacy and education. Your work will directly support the College’s mission while engaging with leading brands, sponsors and stakeholders across the UK and internationally.
Reporting to the Director of Events and Corporate Development, you will lead the planning, sales and delivery of sponsorship and exhibition activity across a diverse portfolio of events, advertising, educational materials, and other relevant campaigns.
- In this role, you will have direct responsibilities, including:
- Delivering sponsorship and commercial income for our Annual Congress
- Managing exhibition and sponsorship sales for a wide range of virtual, hybrid and in-person RCOG events
- Securing and developing advertising income and opportunities
- Growing our business and commercial contacts by securing new partnerships
- Managing our existing corporate relationships and partnerships.
- Grant funding applications
- Line management of the Corporate Development Administrator
About you
If you are a self-motivated and proactive individual who is skilled in selling and negotiating event and conference exhibitions, sponsorships and partnerships, we would love to hear from you. We are looking for someone who is customer focused and possesses the following skills and capabilities:
- skilled in developing compelling proposals and pitches to potential corporate sponsors and partners
- confident account manager with a track record of cultivating and maintaining productive partnerships and relationships
- strong networker with effective negotiation and communications skills
- results-driven, able to achieve sales and income targets with a proactive and determined approach.
This position is well-suited to a forward-thinking professional in business development, events, or sponsorship, looking to grow and develop their career, and who is looking to gain experience in strategy development.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
- Interest-free bike and season ticket after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch (onsite only)
- Employee Support Service counselling
- Life Assurance Scheme
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
- Closing date: 10.00 am on Monday 9 June 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Housing Manager (Floating Support)
Salary: £33,000 - £39,000
Location: Hammersmith
Contract: Permanent
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Cycle to Work Scheme
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission. There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.
Responsibilities
In this role you will have 6 key responsibilities:
Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.
Management: You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.
Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:
- Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
- Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
- Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
- Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
- Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.
Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with. In addition you will need to:
- Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
- Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
- Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
- Actively seeking to grow the trusts/foundations portfolio and income through the use of research
- Attending regular appropriate training courses, external forums and networks to ensure continuous personal development
Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.
CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries. You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks
In line with all staff in MAF UK you will be required to:
- Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
- Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
- Keep your line manager informed of all relevant and timely information
- At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
- To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet
Christian values, beliefs and ethos of MAF UK:
As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.
Qualifications, Skills & Experience
Essential Requirements
- Educated to degree level
- Experience of working with donors or in a relationship management environment
- Experience of utilising knowledge of audiences to develop donor involvement
- Your personal skills and attributes will need to include
- Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
- Proficient skills in Microsoft applications
- Able to communicate positively, persuasively, and sensitively across functions and organisations
- Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
- The ability to positively influence non-direct reports in order to obtain information, or drive activity
- High levels of efficiency and quality – Excellent attention to detail
- Financially literate and able to interpret business plans
- Able to manage multiple deadlines and priorities
- Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
- Emotional resourcefulness
- Flexibility towards others and circumstances
- Service orientation
Highly Desriable requirements
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Major donor/trusts & foundations or other transferable fundraising training
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Experience of working in a Christian organisation or charity/fundraising environment
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Successful work experience within a fundraising environment
Benefits:
- Salary: £42,000 per annum depending upon experience
- Hours: This role is full time, 36 hours per week
- Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
- Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).
Location: This role can be based at the MAF UK Offices in Scotland, Glasgow, or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
Closing date: 22nd June 2025
Interview date: July 2025
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
To lead the operational delivery of Women in Prison’s services across Wandsworth, Sutton and Merton, including the management of the Wandsworth Hub and line management of two Advocates. This role ensures the delivery of high-quality, trauma-informed support for women affected by the criminal justice system and will also support the development and integration of a new South London-based project focused on women who have had children removed or are at risk of child removal.ma
Key Responsibility Area
- Lead operational delivery of the South London Women’s Hubs, ensuring trauma-informed, high-quality support for women affected by the criminal justice system.
- Provide strong leadership to staff teams, fostering a culture of learning, inclusion and accountability
- Ensure quality assurance and compliance through effective systems, data oversight and reporting
- Develop and maintain strong partnerships with key agencies to enhance support pathways and systemic impact
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About Emmaus Greenwich
Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.
Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.
About the Role
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
Emmaus Greenwich supports people to move on from homelessness




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Our Team – Marketing Manager at The Bike Project
The Bike Project is proud to have a vibrant and diverse community of supporters, including trusts and foundations, major donors, corporate partners, and countless dedicated individuals who donate their bikes, time, and money—or buy bikes from us. Our supporters are the heartbeat of our organisation, and we’re passionate about growing this community, keeping them engaged, and ensuring they see the real impact of their support.
This role is central to making that happen. As the leader of our Marketing function, you’ll play a vital role in raising both the profile and income of The Bike Project. Our income streams are broad—ranging from trusts and grants to corporate partnerships, events, bike sales, and generous one-off and regular donations from individuals and major donors.
The Marketing team underpins all of this by supporting our fundraising efforts with compelling ideas, content creation, design materials, social media, website management, and media opportunities.
A key part of this role involves collecting and sharing powerful stories that showcase the real impact of our work. To do this effectively, the Marketing Manager and Executive will work closely with our programme and delivery teams, as well as with the people at the heart of our mission—our bike recipients.
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave
· 25 days of annual leave (increasing with each year of service)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight currently underway
We ask that the post holder is available to work two to three days per week from our office, workshop, or at in-person meetings.
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
Closing date: 12 June 11:00pm
Interviews scheduled for 18/19 June
Please send us a CV and a cover letter no longer than two pages.
The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.
- Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.
- Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.
- Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.
- Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.
- Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.
- Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.
If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 27 June 2025, 17.00 UK time.
Please note:
The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
CVs submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week
Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.
Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.
This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.
You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifices schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 22nd June 2025
Interview date: 27th June 2025
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.