Service development manager jobs in white city, greater london

Open Age are looking to recruit a Centre Coordinator, who can demonstrate a passion for creating a welcoming and accessible atmosphere for older people at our dedicated centres.

In this role you will ensure the centre runs smoothly on a day to day basis, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactively approach to your work. 

About Open Age

Open Age is a membership organisation, offering a weekly programme of low-cost, fun-filled classes and events designed specifically to meet the needs of the older adult. Our activities range from Yoga and IT courses to phone groups, cultural visits and weekly sessions for carers. Each one enables our members to meet new people, have fun together and feel part of a community - because we’re here to help people live happier, healthier and more connected lives.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Job Title: Senior Grant-making Officer

Salary: £34,000–40,000

Hours: Full-time (40 hours/week)

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

5% employer pension contributions,

£600 per year mental wellbeing support, 

Enhanced parental leave (4 months full pay + 2 months at 50%)

Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.

Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.

Key Responsibilities:

• Sector Expertise and Insights

  • Stay informed about developments in the LGBTQI movement and global LGBTQI rights.

  • Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.

• Donor and Grant Partner Engagement

  • Build and maintain strong relationships with grant partners through regular communication and engagement.

  • Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.

  • Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.

  • Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.

  • Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.

• Grant-Making Strategy and Programme Implementation

  • Help shape the design and execution of GiveOut’s grant-making programme 

  • Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.

  • Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.

• Grant Portfolio Development and Management

  • Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.

  • Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.

  • Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.

  • Maintain and update the grant partner database to ensure accurate and up-to-date records.

What Success Looks Like

• Strong, trusting relationships with existing and prospective grant partners.

• A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.

• Robust due diligence processes and effective monitoring and evaluation practices.

• A respected organisation with deep expertise in the global LGBTQI movement.

• Engaging stories and evidence of impact that are shared effectively with donors and supporters.

• An up-to-date, accurate grant partner database.

Essential Skills and Experience

• Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.

• Demonstrated commitment to or connection with the LGBTQI community.

• Knowledge of global developments in LGBTQI rights and advocacy.

• Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.

• Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.

• A proactive, motivated, and results-oriented approach, with a strong work ethic. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Strong understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience monitoring and evaluating grant-funded programmes.

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

Applications close on 11th September 2025. GiveOut is an equal opportunities employer. 

Join Us at Mary’s Youth Club – Where Youth Work Comes Alive! 

Job Title: Youth  Worker (part time) Focus on Boys & Young men 

Hours: 25 hrs per week (to include: afternoon and evenings, school Holiday daytimes and occasional weekends and overnight stays)

Contract: Permanent

Pay: London living Wage + 8% Pension

Holiday: pro rata 28 days inc. BH 

Accountable to: Lead Youth Worker 

At Mary’s Youth Club, we’re not just a youth club – we’re a vibrant, inclusive community where young people aged 10–19 (up to 25 for those with disabilities) come together to share, grow, learn, and enjoy themselves. We believe in creating joyful and enriching experiences that empower every young person who walks through our doors. 

Our open access youth club runs exciting and diverse programmes Monday to Friday, including school holidays. Whether it’s the energy of drop-in activities like gaming, sports, and board games, or the focused buzz of creative arts, health and wellbeing sessions, life skills workshops, or youth-led social action – there’s always something happening at Mary’s. Young people help shape our programmes, and we champion their independence, creativity, and voice. 

Young people describe us as “like a family” – a safe, friendly, and welcoming space where they can be themselves. Our team is deeply rooted in youth work values: inclusion, equality, justice, reflection, and lifelong learning. Together, we work to support young people to navigate challenges and take steps toward brighter futures. 

We are now looking for a Part-Time Youth Worker to join our team – someone with the skills and experience to engage boys and young men through both open access youth work and more targeted interventions, such as mentoring and group work. You’ll play an active role in delivering our evening programmes, creating positive relationships, and supporting young people to explore their potential. 

You’ll also have the opportunity to be part of our holiday activities and residentials, work alongside a dedicated and creative staff team, and contribute to a space where young people feel safe, supported, and inspired. 

At Mary’s, we’re constantly evolving to meet the needs of our community. When you join us, you step into a role where collaboration, care, and creativity are at the heart of everything we do. This is more than a job – it’s a chance to be part of something special. 

Come grow with us – and help make Mary’s a place where young people belong, flourish, and shine. 

Closing date: Wednesday 10 September 2025 at 5:00pm 

Interviews will be held on: Monday 15 September 2025 

Part 1: 

With Sally Baxter, CEO, Tarah Reed, Business development Manager and Jordan Yutan, Lead Youth Worker 

Part 2: Successful candidates from Part 1 will be invited to our Friday Night Youth Club on Friday 19 September to meet young people 

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

We are looking for an SLC Coordinator to join us to continue to grow the scope and presence we have already established in the Yorkshire and Humberside region.  We are open to considering candidates who are looking for flexible part-time working as well as those who wish to work full-time.  The salary would pro-rated for less than 36 hours per week.

About the role

The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region.  We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs activity, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success.

About you

You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.

We invite applications for the Debt Adviser post from individuals who share our commitment to supporting the legal and human rights of people whose lives are affected by substance dependency and drug policy.

As a member of our dynamic legal team, based in London, your responsibilities will include: Providing specialist debt advice to clients, including those facing complex financial and legal challenges. The role is embedded in our legal team and will work collaboratively by taking internal referrals from our outreach services and harm reduction hub to provide holistic support. Conducting drop-in sessions, outreach visits, and one-to-one appointments to meet clients where they are — emotionally and geographically. Negotiating with creditors and advocating for sustainable, client-centred solutions. Supporting clients to understand their rights, navigate the benefits system, and access wider support services. Maintaining accurate case records and contributing to service development through feedback and insight.

We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.

Job Title: Performance and Impact Lead

Location: Hybrid (requires a London office presence once a week) or home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training)

Hours: 35 hours per week

Contract type: 12 months fixed term (maternity cover)

Salary: £48,961 per annum (hybrid) - £ 44,506 per annum (home-based)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can shape how we measure success and build frameworks to understand our progress against strategic goals
• Someone who translates big-picture goals into tangible impact, connecting strategy to delivery through powerful evidence and insight
• Someone who brings evidence to life, helping leaders understand what’s working, who it’s working for, and where we can do even better
• Someone who can challenge and support teams to grow, embedding a culture of learning, accountability and continuous improvement.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 9th September; 1st Stage Interviews 18th September (online); and 2nd Stage Interviews 23rd September (potentially in person, to be confirmed).

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in contact with the HR Team.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.

We have an exciting opportunity for a Cantonese speaking Programme Assistant to join the STEP team making a real difference in the lives of people rebuilding their futures in the UK. You will be responsible for supporting the day-to-day operations, including administrative coordination, data management, and frontline communication with participants and referral partners. You will play a vital role in ensuring the programme runs efficiently and that both participants and staff are supported with timely and accurate information.

You will also contribute to reporting, analysis, and quality assurance activities across the programme, working closely with Employment Advisors and Programme Managers to ensure referrals are processed effectively, data is maintained accurately, and enquiries are handled professionally and sensitively.

About you

We are looking for candidates who have:

• Previous administrative or team support experience
• Experience in a customer service or support role would be desirable
• Strong administrative and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• A systematic and organised approach to work
• High levels of efficiency and the ability to prioritise work and meet deadlines
• A proactive, enthusiastic and flexible approach to working with colleagues and stakeholders
• Advanced level of English
• Competency in Cantonese and Traditional Chinese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 29th August 2025.

Expected start date will be 9th October 2025.

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country. 

We are looking for a person with excellent organisational and interpersonal skills to coordinate the day-to-day running of an innovative community programme. The project aims to support local people in making use of available resources in Camden by co-producing a range of well-being workshops and Community Activities both in-house and with established community providers.

Our partners include the British Museum, Working Men’s College, London Zoo and many more. The successful applicant will need to demonstrate the ability to build and maintain relationships with partners, volunteers, services users and mental health professionals to provide a service dedicated to fostering community.

This is an excellent opportunity for an innovative, motivated and organised person who embodies a relational, person-centred approach to mental health.

This is initially a temporary 6-month contract with probable extension until the end of the current funding (March 2027).

For more information and to download an application form, please visit our jobs page.

Please DON’T send CVs as we only consider application forms.

Closing date: Midday on Thursday, 4th September 2025.

Round 1 interviews: Monday, 8th September 2025.

Round 2 interviews: Monday, 15th of September 2025.

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.

The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.

The organisation:

IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.

Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.

The key duties of the Head of Financial Planning & Analysis are as follows:

• Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
• Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
• Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
• Develop and maintain financial models to project future financial performance
• Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
• Ensure monthly management accounts are produced and shared with stakeholders
• Financial evaluation of project proposals to support management decision-making
• Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
• Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
• Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies

The successful candidate will have:

• Qualified with a recognised professional body, or be able to prove they are qualified by experience
• Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
• Substantial relevant finance management experience in the not-for-profit sector
• Experience in mapping and analysing processes and identifying and implementing process improvement
• Excellent communication skills and be able to influence at all levels within the organisation
• Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
• Ideally, experience of accounting within a grant receiving organisation

This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.

Applications are open until Sunday 24^th August, with first stage interviews due to take place the week commencing 1^st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management. 

We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same. 

This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors. 

JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.

We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub. 

All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.

The candidate pack including the Job Description for the role and details of how to apply can be found on our website.  

The deadline for applications is midday on Monday 18 August 2025.

Sifting will be completed by Friday 22 August 2025. 

Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.

Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.

Please note that we will not respond to any enquiries from recruitment agencies.