Service management jobs

We have an exciting opportunity for an experienced database coordinator to join our fantastic Data & Insights Team here at the Royal British Legion on a 18 months Fixed Term Contract basis.

This role will see you responsible for the day-to-day loading operations and usage of the Poppyscotland Charity CRM Supporter Database as our Poppyscotland Database Coordinator.

Reporting to our Poppyscotland Database Manager, key responsibilities will include:

- Running daily database routines and associated operational processes to; manipulate, clean, maintain, import and export data across Poppyscotland’s Supporter Databases
- Ensuring daily synchronisation with external systems that have integration with Poppyscotland’s Supporter Databases, producing exception reports as issues are surfaced, initiating fixes as required
- Having a focus on 100% error free, timely and secure management of supporter data
- Being the first point of contact and expert user for Poppyscotland / Royal British Legion colleagues who have data requirements, or whose departments interface with Poppyscotland Supporter Databases

Poppyscotland, as part of the Royal British Legion Group, provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will have demonstrable experience of:

- Experience of CRM systems, specifically Charity CRM (formerly known as ThankQ) - experience in CAREng and/or Raisers Edge may be considered
- Previous database experience, preferably within a large, multi-user environment
- Understanding of database design
- Principles of User Acceptance Testing and scripting
- Windows Based Software
- Reports and report writing

As part of the interview process, there will be a short exercise via ShareScreen on Teams to demonstrate knowledge of how to navigate around Charity CRM (formerly known as ThankQ) and to load files into the CRM platform.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) to RBL’s London office which is located at 199 Borough High Street, London, SE1 1AA.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        virtual interviews week commencing 21st July 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

This pioneering role is based in Furzedown in the London Borough of Wandsworth, a thriving and creative community. The post holder will be working primarily with Mitcham Lane Baptist Church and Furzedown Youth Centre.

Mitcham Lane Baptist Church (MLBC) is a friendly, informal, multi-cultural Baptist church, based in Furzedown, in the borough of Wandsworth, London. It is made up of Christian believers from a wide variety of backgrounds, who unite around our aspiration values to be a people who walk our talk and to Love God, Love People and Love Life.

At MLBC we aspire to be an inclusive community which builds people up. Our God is a creative God, blessing us with different skills, gifts and personalities so we strongly believe in unity and diversity. We want all people regardless of their background or Christian experience to find a place to belong. We want to be people that are open and honest with one another.

In seeking to pull together the threads of Loving God, Loving People and Loving Life we are a registered Fairtrade Church, an A Rocha UK Eco Church, a Foodbank Welcome Centre and have several mission partners across the globe.

Furzedown Youth Centre (FYC) is a community Youth Centre, owned and managed by a partnership of four local churches. FYC has been serving the Furzedown area for over 20 years. The aims of FYC are:

• to reach out to the many, mainly unchurched, local young people, school years 6 - 13, to provide a safe place for them to gather, free from negative behavioural influences, for example, drug and gang related crime.

• to engage young people in high quality recreational activities within a supportive Christian environment. Helping to promote their social, physical, emotional and spiritual well-being, thereby enabling them to grow in maturity as individuals and members of society.

• to share the unconditional love of God with them - by service and example - with the hope that, ultimately, they may  understand more about the good news of Jesus Christ.

 • to build and strengthen links with the local community

The contrast of the two organisations gives the dynamic combination of both outreach into the community via the open programming of Furzedown Youth Centre and discipleship of those young people who find themselves connected to Mitcham Lane Baptist Church.

Key Details:

Location: Mitcham Lane Baptist Church & Furzedown Youth Centre

Reporting to: Pastor of MLBC

Hours: 37.5 hours per week (flexible, includes evenings and weekends/Sunday services)

Salary: Competitive, based on experience and qualifications (£27,000 - £29,500pa)

Annual Leave: 25 days + 8 Public Holidays.

Contract Type: 3 years fixed term (subject to 6-month probation)

Occupational Requirement: Practicing Christian (Equality Act 2010)

Enhanced DBS check required.

Right to work in the UK required.

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV.

Closing date: 20 July 2025.

Key Responsibilities include:

• Programme Leadership
• Strategic Development & Planning
• Pastoral & Relational Work
• Volunteer Development
• Administration & Communication
• Safeguarding & Compliance

This job is for you if:

·      You are a committed Christian with active church involvement and a desire to grow and deepen their personal faith.

·      You are able to become an active member at MLBC.

·      You have a minimum three year’s experience in youth work (11–18 age group).

·      You hold a relevant qualification in Theology, Youth or Community work.

·      You have the ability to lead and inspire youth, volunteers, and community partners.

·      You have strong organisational and time management skills.

·     You are a good communicator, both one-to-one and in groups.

·      You have an understanding of inner-city youth culture and contemporary challenges.

·      You are confident in your knowledge of safeguarding legislation and procedures.

·      You can demonstrate a willingness to work flexible hours including evenings/weekends.

·      You thrive in a team but also have high levels of self-motivation and initiative.

We are not able offer visa sponsorship to candidates living outside of the UK.

Launched in 2024, Making Waves is our flagship one-to-one music-making programme designed for people at risk of offending or those leaving prison. Over 10 sessions, participants work with a professional producer in our private studio to create, record, and release their own music, building confidence and gaining new skills along the way. Alongside music-making, participants can also gain a King’s Trust qualification in Personal Development and Employability Skills, receive tailored mentoring from Trailblazers to support them into employment, and join our alumni programme for live performance opportunities, industry masterclasses, and ongoing support.

The Programme Coordinator is a new role within the Finding Rhythms team. Based on the success of the Making Waves programme over the last year, we now are in the process of expansion - with plans to increase delivery and engage more participants. The Programme Coordinator fulfills an essential role to support successful expansion of the programme whilst maintaining maximum impact for participants and partners.

To be successful in the role, you will be a highly motivated and proactive individual. You will support the day-to-day running of the programme on site, providing administrative support, and being the first point of contact for programme participants. You will have a person-centred approach, empathy and patience, alongside excellent attention to detail and an ability to think ahead. You will be passionate about music’s ability to transform lives.

KEY JOB RESPONSIBILITIES

REFERRALS AND ON-BOARDING
● Processing a high volume of referrals of participants onto the programme, in a time-effective manner, ensuring all essential information is gathered and recorded
● Communicating regularly with participants and referral partners on the status and timeframe of their place on the programme
● Responding to general enquiries about the programme and distributing relevant information
● Encouraging participants to attend including identifying issues and providing solutions
● Briefing participants in the lead up and throughout the duration of the programme
● Being the on site point of liaison for the programme

PROGRAMME COORDINATION
● Ensuring all relevant paperwork is completed and processed
● Updating the musician and Programme Manager with key information in the lead up to sessions and on the day
● Liaising with partnering organisation Trailblazers Mentors and participants to organise mentoring sessions on-site and online
● Ensuring the studio is clean, tidy, and correctly equipped
● Ensuring studio ‘rules’ are adhered to and sessions run smoothly, flagging any issues to the Programme Manager
● Supporting the Programme Manager with the alumni programme including the organisation of live performance events and industry masterclasses

OUTREACH AND COMMUNICATIONS
● Organising and attending outreach and taster sessions across multiple locations (some of which will take place in prisons)
● Being the main point of contact for participants and alumni, sending reminders and general information about upcoming events
● Supporting on organisation and coordination of Finding Rhythms events
● Taking photographs for social media, sharing ‘success stories’ and case studies

GENERAL
● Ad hoc tasks as required, as Finding Rhythms is a small organisation, flexibility is required in every role so we can help and support each other wherever necessary

Contract:9 - 12 month fixed term contract (maternity cover) 

Salary:£57,500 – £71,000 per annum 

Plus £3,954 London Weighting Allowance if based from our London offices. 

Location:Hybrid from our London offices, with occasional travel to Blue Cross sites as required. Remote working will also be considered. 

Closing date:Sunday 13 July 2025   

Interview dates: See below 

We’re recruiting a strategic, innovative, and commercially minded Head of Veterinary Strategy to lead the design and delivery of sustainable veterinary service models. This pivotal maternity cover role will help shape the future of affordable veterinary care at Blue Cross. 

More about the role

You’ll lead transformational projects across the veterinary directorate, collaborating with internal teams and external partners to expand the reach of our services. From scoping emerging technologies and business growth opportunities to developing flexible pricing models and influencing national strategy, you’ll play a critical part in achieving our ambition to be leaders in pragmatic and efficient veterinary services. 

You’ll develop strategic partnerships and oversee the implementation of innovative digital solutions, ensuring our services are future-ready and accessible to more people and pets. As a key member of the Veterinary Leadership team and wider Blue Cross Leadership team, you'll also nurture a healthy, high-performing culture across the organisation. 

This role offers a rare opportunity to contribute to a truly purpose-led organisation, working at the intersection of animal welfare, healthcare, and innovation. 

This is a full-time position, working 35 hours per week, Monday to Friday, on a 9 to 12-month fixed-term contract to cover maternity leave. The role follows a hybrid working pattern, with a minimum of two days per week in the office and the remainder working from home. Some travel to other sites will be required. We are open to considering remote working arrangements. 

About you

You’re a strategic thinker with experience of leading large-scale service development in a veterinary or healthcare setting. You're confident working at pace and with autonomy, turning insight into action and engaging stakeholders at all levels to bring your vision to life. 

You’re commercially astute, data-led and always thinking one step ahead – driven by a passion for improving access to veterinary care and a deep belief in our mission. With proven leadership experience, you know how to build high-performing teams and implement change across complex structures while staying grounded in compassion, courage, and inclusivity – our Blue Cross values. 

Essential Qualifications, Skills, and Experience 

• Extensive leadership experience across diverse, multidisciplinary teams 
• Deep understanding of large-scale service delivery in a veterinary or healthcare setting 
• Experience of successfully designing and delivering strategic plans  
• Experience of leading change initiatives at scale across complex organisational structures or services  
• Experience of providing high level stakeholder management leading to growth through new business development opportunities 
• Experience of working as part of a senior leadership or strategy team 
• Excellent communication and presentation skills with experience at presenting to boards, public and professional audiences  
• Experience of implementing new technologies or digital developments in service delivery settings 
• Experience with financial modelling and pricing strategies 
• The ability to demonstrate, understand and apply our Blue Cross values 

Desirable Qualifications, Skills, and Experience 

• Qualification in business or strategy management  
• Certified in programme and/or project management methodology (e.g.  MSP, PRINCE2, APMG) 
• Experience in the social sector 

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 13 July 2025. The interview process will consist of two stages. The first stage will be a competency-based interview held via MS Teams, scheduled between 23 and 25 July 2025. The second stage will take place in person in London on 31 July or 1 August 2025 and will include a presentation task.  

We reserve the right to close this vacancy early should we receive an overwhelming response.

About us

Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.

Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.

The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.

About the Role

Advice Giving

• Provide advice through telephone and webchat
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
• Supporting clients to use ICT to make their new Universal Credit claim
• Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
• Complete benefits checks when appropriate
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary using appropriate communication skills and channels.
• Refer internally or to other specialist agencies as appropriate.
• Ensure that all work meets quality standards and the requirements of the funder
• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes

Research and campaigns

• Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Read relevant publications
• Attend relevant internal and external meetings as agreed with the line manager
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

• Use of telephony and IT equipment for multichannel delivery of advice services
• Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
• Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
• Demonstrate commitment to the aims and policies of Citizens Advice
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
• Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.

Market Research Analyst (Insights Coordinator)  

We’re looking for someone who is passionate about using data and insights to influence change and ensuring we are the experts about our students. You’ll join our Insights Team to expand our sector-leading insights function and collaborate with other Guild departments to deliver student-facing projects, and build data curiosity across the organisation.

The Role

Role: Market Research Analyst (Insights Coordinator)
Hours:  Up to 35 hours per week (to be worked flexibly). We are open to considering Part Time hours of a minimum 21 (0.6FTE) per week
Salary: Grade B – £24,260 per annum (pro-rata for part time hours)
Contract: 12 month fixed term

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring? 

· You’ll have experience in planning and delivering research projects
· You know how to use Microsoft Excel (or similar) to transform and interrogate data
· You’ll be able to communicate data in easy-to-understand formats 

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

Dates for your Diary

· Closing Date: 10am, Monday 28th  July 2025
· Shortlisting: Wednesday 30th July 2025
· Interviews: Thursday 7th August 2025

Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?

We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.

About the Role

As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
• Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
• Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
• Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
• Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
• With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
• Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week
• Salary: £36,000
• Location: Home-based (UK) with occasional travel

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.

RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

Please note:  The post requires travel across the East Riding area so living within or very close to the border is an essential requirement. 

You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across the county of East Riding.

You will: 

1. Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
2. Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
3. Work with NHS audiology to induct and train our volunteers to high standards.
4. Promote our sessions to ensure maximum engagement from local hearing-aid users.
5. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 21 July 2025.
Interviews: w/c 28 July 2025.

Do you love databases and have experience working with IUCN Red List data?

If so, this is the role for you! 

Day-to-day you will manage the SHOAL database as the person responsible for collecting, collating and presenting the data relevant to all of SHOAL’s activities, partners, programmes and projects.

The primary set of data you will be managing is the SHOAL 1,000 Fishes Database. This is a database of more than 2,000 fish species that will require constant updates on their conservation status from experts and partners.

You will be a key person in collaborating with potentially hundreds of partners across the world to ensure that our database of priority species adequately reflects the action on the ground for each species.

To stand out you will bring your passion for conservation to the overlooked issue of the freshwater biodiversity crisis. You will be comfortable working in a small team, be self-motivated, and able to work independently, with a willingness to learn and adapt. Your interpersonal and communication skills in holding external relationships set you apart.

If this sounds like you, we’d love to hear from you.

Closing date: 28th July 2025 12 noon

First stage interviews (Zoom):  W/C 4th August 2025

Second stage interviews (Zoom): W/C 11th August 2025

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage. You can find more information in the Guaranteed Interview Scheme and Recruitment Process document.

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society. 

We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.

This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications. 

Head of Engagement (fundraising and marketing)

You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.

Read more about the responsiblities of this role and how to apply in our application pack. 

This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through major gifts and philanthropy, across individuals, grant and trust funders and corporate foundations. 

Your experience: 

• Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
• Excellent communications and engagement skills 
• Ability to propose, initiate and execute ideas and quickly respond to opportunities
• Team management 

This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack. 

Other benefits:

• 28 days holiday + bank holidays
• £500 L&D budget
• Employee Assistance Programme
• Cycle to Work scheme
• Morning/afternoon of your birthday off

As the Practitioner Psychologist, you will lead on supporting the development of the project using a community psychology, social justice and relational practice approach. You will work to ensure the team is psychosocially minded and in line with best practice from a clinical, research and evaluation perspective. You’ll share your experience and expertise to help develop our wider social justice and relational practice work at Platfform.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.

Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.

A little bit about the role 

Please note that applications for this role will close on Monday 21 July 2025 at 9am

The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector. We work collaboratively across Frontline to ensure that these offers extend the organisation’s mission impact and contribute to its financial sustainability. The team is ambitious, collaborative, and committed to innovation, equity, and continuous improvement.​

As Business Development Coordinator, you will play a vital role in supporting the effective delivery of Frontline’s leadership development programmes and workforce development training offers. You will provide high-quality administrative, operational and project support across the Business Development team, working closely with the Business Development Manager and Programme Manager to ensure smooth programme delivery and excellent participant experiences.​

Your responsibilities will include supporting communications, logistics, resource management, scheduling, and data tracking. This is a key role for an organised, proactive and collaborative individual who is passionate about supporting work that improves leadership and practice across the children’s social care sector.

Some key responsibilities include:

• Providing operational and administrative support for the delivery of leadership development
• Drafting and managing participant communications, including joining instructions, programme updates, feedback surveys, and certificates.​
• Supporting project planning, risk tracking, and logistics mapping for leadership and training offers.​
• Assisting with reporting tasks, information collation, and maintenance of project documentation.​

Please review the job pack for full list of responsibilities.

A little bit about you 

We’d like to see applicants who are organised, reliable, and proactive in supporting smooth delivery. You’ll be a clear communicator who works well with others, stays adaptable, and manages priorities effectively. An interest in children’s social work and improving practice will help you contribute to meaningful projects that make a difference.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by contacting the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Alex Welch - Principal Business Development Lead (see job pack for contact details)

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 1st August 2025, second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

We are looking for a full time (37.5hrs per week) Executive and Office Assistant to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, governance, HR and general administration. The role is expected to be largely in person in our central London office.

3. Key Responsibilities

The Executive and Office Assistant’s responsibilities are in three areas:

Office Administration:

· Act as ‘front of house’ for visitors and guests and be first point of contact for telephone enquiries and ensure the office space is fully operational.

· Monitor the charity inbox and respond to general enquiries.

· Oversee and monitor the Office and Administration budget.

· Liaise with the office landlord, regarding the general office space, car-parking, meeting rooms and staff access. 

· Help manage offsite storage space.

· Administer IT support processes, first point of contact for IT support issues and managing IT supplier contracts; and administering staff IT requirements.

· Maintain up to date shared document area on sharepoint.

· Act as Health and Safety Officer responsible for all Health and Safety matters, and attend training as necessary.

 

Executive Support

· Support the CEO and Senior Management Team (SMT) on organising and following up internal meetings, Board meetings and company wide initiatives.

· Provide governance support to the CEO, Director of Finance and Resources and Trustees.

· Take the minutes/key actions of Board and Committee meetings.

· Support on the onboarding and induction of new Trustees.

· Maintain Trustees’ register of interest.

· Deliver ad hoc administrative support for the CEO and Finance & Resources Department.

· Ad hoc support at Chance to Shine events, such as fundraisers, media events and competitions.

 

HR Support

· Administrative support to the HR Manager for HR processes, including drafting letters, maintaining employee records and recruitment processes.

· Support the induction of new employees to CTS.

· Support the HR Manager with administering staff benefits, organisational training and annual appraisal process.

4. Key relationships

The job holder will liaise with:

· Director of Finance and Resources

· CEO

· Senior Management Team

· HR Manager

· Trustees

· External contractors, landlords, volunteers and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office 365 and in particular Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Understands the importance of confidentiality
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Minimum of one year’s experience in a high volume, fast paced administrative role in a similar sized organisation
• Experience of working in customer facing role
• Experience in working in a small team with demonstrable flexibility and adaptability to support team deliverables

Desirable:

• Experience in an office or executive support role
• Knowledge of Health and Safety regulations or a willingness to train
• Experience working in a charity
• Experience in taking meeting minutes