Service management jobs

Homebased in the South West Region of England - Cornwall · Devon · Dorset · Somerset · Wiltshire · Bristol · South Gloucestershire · Gloucester

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

Join Citizens Advice Richmond as an Financial Resilience Navigator 

Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.  

You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.

For more information and how to apply please see the job pack attached.

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services.  We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.

You will be able to lead all the key functions including:

• Carry out priority areas of research, using a range of methods and sources of data, on health and social care. 

• Produce high quality analysis, reports and presentations for a range of audiences. 

• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.

• Work with Healthwatch NN staff and volunteers

We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.

 

Job Purpose:

A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.

In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.

We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:

· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.

· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.

· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond. 

· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.

KEY TASKS:

To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:

Main duties and responsibilities

· Organise, design and carry out participatory qualitative fieldwork. 

· Designing peer-research models of social research investigation.

· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.

· Carrying out quantitative data analysis using Excel.

· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.

Research and analysis

· Carry out priority areas of research, using a range of methods and sources of data, on health and social care. 

· Produce high quality qualitative analysis, reports and presentations for a range of audiences. 

· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.

· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.

· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision. 

· Translate research findings into practical learning for developing and improving health and social care services.

· Take responsibility for data and project management and administration as it relates to our social research activity. 

· Collaborate with stakeholders and colleagues to develop the annual research programme.

· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.

· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.

· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.

· Produce research-based briefings and provide support to stakeholders in understanding key points.

· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.

· Present research data in formats suitable for different audiences, including reports and infographics.

· Collaborate with CEO and team to gain insight into themes identified through community-based activities.

· Support in developing engagement activities based on service user feedback and intelligence.

· Identify simple interventions that Healthwatch NN can implement to impact service improvement.

· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.

· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.

· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.

· Provide regular performance reports for the Advisory group.

· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.

Team working

· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services. 

· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.

In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:

· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.

· Deliver presentations to the public, stakeholders and partner organisations. 

· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate. 

To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.

Pay and conditions

• The role is full-time, permanent role (37.5 hours per week).

• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.

• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.

• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.

• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.

• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.

• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.

• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.

• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.

• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.

• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.

• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.

• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• CIPD qualification (Level 5) or equivalent Human Resources qualification.

• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.

• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.

• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.

• Applied knowledge of employment legislation and good HR practices.

• Experience in overseeing the maintenance of a live HR system.

• Experienced in developing and supporting line managers in managing challenging situations.

• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.

• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.

• Ability to maintain confidentiality and act with discretion, tact and diplomacy.

• Ability to maintain and organise effective electronic and manual filing systems.

• Excellent written and verbal communication skills.

• Good organisational and time management skills, with experience of working to tight deadlines and budgets.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

To apply, please download and complete the application form available from our website and send it to our Jobs email address.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address. 

The closing date for applications is 5pm on Wednesday 21 May 2025.

Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK

Regional Fundraising Manager (North Wales Region)/ Rheolwr Codi Arian Rhanbarthol (Rhanbarth Gogledd Cymru)

This is a fantastic opportunity to join Wales’ leading cancer charity as a Fundraiser. You’ll manage raising funds across an already established North Wales region with loads of scope to generate more income and grow connections.

You’ll be joining an experienced Wales fundraising team who generate over £2.8million of annual income. Your fundraising impact is seen in people affected by cancer through the services we run, the difference to lives we make and the campaigns that make meaningful change.

You’ll be managing and building relationships across North Wales with our supporters, Friends of Tenovus groups and establishing new fundraising connections and work with teams of volunteers. You can expect to manage events such as our annual Lovelight concerts, Singathons and Breast Cancer Awareness Month to name just a few.

Your region is already warm with strong supporter connections and exciting development opportunities to grow across the region in places like Wrexham, Bangor, Llandudno, Anglesey, Mold to Barmouth and Bala.

Whilst it’d be great if you’ve done Third Sector Fundraising it isn’t a must have to be considered. You may have transferable skills when it comes to sales, customer/business development or done similar roles in areas such as: Fundraising Coordinator / Administrator, Supporter Engagement work, Income Generation, Sales, Marketing, Estate Agency, Recruitment, Event Management, Customer Service and Development

Salary: £30,000

Working Hours: 35 hours per week with flexible working

Due to the nature of our fundraising work you’ll need to be flexible at times to work evenings and weekends. Around this we work core 11am-3pm hours to flexibly suit work around your lifestyle and personal commitments and operate our work flexibly between 7am – 9pm so you can do things like the school runs or fit in wellness activities and hobbies with your working life.

Apply by: 13th May 2025

Interview: 21st May, Wrexham

Place of work: Home based within the North Wales region. There is regular travel required across North Wales and occasional travel to our Head Office (Cardiff) for induction, training  and occasional team meetings as required. IT equipment is provided and you’ll need a suitable home working space.

We’re looking for skills, knowledge or experience to show us you’ve:

• A background in securing and looking after business opportunities and a track record in delivering profit or against growth targets whilst building a pipeline
• The ability to work in a way with others that’s inclusive, collaborative and visionary where you proactively work to solutions and adapt your style
• The confidence and ability to deliver talks or presentations in front of a group and can take a lead in managing a project so everyone understands key information and the way things are organised
• Got the ability to build and develop great working relationships with a diverse range of people from our local communities to our Corporate partners
• Excellent time management, prioritisation, and planning skills.

In return you’ll be part of a people orientated culture, support a worthwhile cause and have Staff Benefits such as:

• A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)
• Your birthday off work once you’ve been here for 12 months.
• Opportunity to buy up to 10 days of additional annual leave per year
• Occupational sick pay after completion of probationary period
• Contributory pension scheme
• A tailored induction and support programme to help you succeed and excel
• An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
• The opportunity to participate in staff volunteer activities to support the wider organisation
• The opportunity to learn from, grow with, support and develop people who volunteer with US

About us

More people than ever are living with cancer in Wales, with around 20,000 people diagnosed every year.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

Together with our inspiring community of staff, volunteers, and supporters, we’re determined to be here for everyone affected today, tomorrow, and beyond.

Amdanom Ni

Mae mwy o bobl nag erioed yn byw gyda chanser yng Nghymru, gyda thua 20,000 o bobl yn cael diagnosis bob blwyddyn.

Rydyn ni’n rhoi cymorth, gobaith, a llais i bawb a effeithir gan ganser. Rydyn ni’n deall sut gall canser effeithio ar bob agwedd o fywyd a sut mae’n effeithio ar deuluoedd a ffrindiau hefyd. Mae ein hystod eang o wasanaethau yn cynnig gwybodaeth, cyngor a chymorth arbenigol i bobl sy’n byw â chanser, a’u hanwyliaid.

Ynghyd â’n cymuned ysbrydoledig o staff, gwirfoddolwyr, a chefnogwyr, rydym yn benderfynol o fod yma i bawb yr effeithir heddiw, yfory, a thu hwnt.

Recruitment Process

Please email your CV and covering letter toour People Team. They should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 13th May.

You can also visit our Work for us pages that give you more information and to read the Job Description and Person Specification

Please submit your application as soon as possible as we reserve the right to change the closing date.

At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.

Yng Ngofal Canser Tenovus rydym wedi ymrwymo i wneud ein gweithle yn amrywiol ac yn gynhwysol lle mae pawb yn teimlo eu bod yn perthyn ac yn gallu bod yn ddilys iddyn nhw yn y gwaith. Rydym yn falch o fod yn gyflogwr cyfle cyfartal nad yw'n gwahaniaethu ar sail Nodweddion Gwarchodedig Deddf Cydraddoldeb 2010. Bydd pob ymgeisydd cymwys yn cael ystyriaeth gyfartal ar gyfer cyflogaeth a byddwn yn addasu ein prosesau recriwtio lle y gallwn i gefnogi pobl sy'n dymuno ymuno â ni.

If we can support you with your application at all please contact our People Team.

If you are looking for your next career opportunity, we'd love to hear from you.

Job Title: Eastern European Floating Support Worker 

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding

Hours: 37.5 hours per week 

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

It is desirable for candidates to be proficient in one or more Eastern European languages.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. 

The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation. 

The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 16 May 2025

Interview Date: 27 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Operations Manager - Support Services (Mental Health) 

Birmingham 

Salary: £50,087 per annum 

Hours: 37.5 hours per week 

Birmingham Mind has a strong reputation for delivering services that meet the needs of people with, or at risk of, mental health problems. We offer a wide range of services - from those delivered in partnership with the NHS and Birmingham City Council, through to support to marginalised communities. 

This is an exciting opportunity to bring your expertise and knowledge to Birmingham Mind and help us continue to deliver excellence for those experiencing mental ill health. 

This role will be responsible for the Operational Management of three contracts: 

Birmingham Mind’s Vulnerable Adults Services are funded by Birmingham City Council and provide mental health support to the citizens of Birmingham by helping them in their own homes and providing supported accommodation for those in serious need. 

Intensive Community Rehabilitation Team (ICRT) is co-located with clinical staff from Birmingham and Solihull Mental Health Trust (BSMHT). The service works closely with commissioners, other NHS professionals, and service users to offer an alternative to inpatient rehabilitation, especially to Community Recovery Units, to facilitate the early discharge of existing rehabilitation inpatients locally. 

Our Operations Managers work at a strategic and managerial level, supporting the service managers, working closely with Birmingham Mind’s Senior Leadership Team, and maintaining productive relationships with commissioners and related roles. 

A successful candidate will possess excellent leadership and communication skills, and significant experience of beneficiary involvement. This role will suit someone who enjoys variety and challenge in their work, with no two days the same. The successful applicant will be working in a team of people passionate about delivering the best mental healthcare and support. 

More people than ever are needing our services, and there is always more demand than we can support, so you will need to have resilience in your approach and be able to work with immediate colleagues to collectively solve problems. We are keen to continue increasing our impact, so you will need to identify opportunities for service improvement and growth. Project management and oversight make up a large part of the role, so it is essential you are skilled in this. 

Our decisions and actions stem from our values, and we look for people who can model these consistently and work towards excellence. We also look for people with integrity, with a clear commitment to the recovery model, and to including the people who use our services. 

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, and a comprehensive training programme and Birmingham Mind also has a Cycle to Work Scheme in place. Our people are key to the success of Birmingham Mind, and we are recognised as both a Mindful Employer as well as achieving gold standard success in Investors in People. 

How To Apply 

For an informal and confidential discussion about the role, please contact:- Ruth Coates, Deputy Director of Operations 

Closing date for applications is 2nd May 2025 

1st Stage Interviews will commence 13th May 2025 

2nd Stage Interviews will be held w/c 19th May 2025 

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

•  
• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

Intensive Housing Management Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

ABOUT THE ROLE

As an Intensive Housing Management Officer (IHMO), you will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. If you’re driven to make a meaningful impact, this is the opportunity for you!

Havering Complex Needs Pathway: Offers support to 23 residents across 5 services for individuals with low to medium level complex needs. The pathway is designed to support residents and participants in the Havering Borough to reintegrate back into the community and prepare for independent living. This role would be a floating officer based in the Havering borough supporting across the numerous services providing Intensive Housing management support. 

Shift Pattern: 37.5 hours per week, 9:00AM -17:00PM or 13:00PM - 21:00PM Monday - Sunday, Onsite. 

Salary: £26,100  

WHY YOU WILL LOVE THIS ROLE 

This role is ideal for someone who thrives in a people-centered environment, enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals.

What are we looking for? 

• Previous experience and knowledge within a supported housing management setting
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs 

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Maurice House, our care home in Broadstairs. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we re looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Start date:  Mid-August 2025 (subject to Enhanced DBS Check and satisfactory references).

Salary: £36,411 - £38,261 per annum, pro rata.

Hours: 35 hours a week, with some flexibility possible.

Contract: This is a 9 month maternity cover contract, with possibility of extension to 12 months

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester, Harwich and Dunmow, with some remote home working.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. 

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.

Application deadline:  10am, Monday 2nd June 2025 

Interviews:  Monday 9th June 2025 

Start date: Mid-August, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

The role of CARA’s Child and Young Person’s Practice Manager is to lead CARA’s teams of Young Person’s Practitioners and Child and Family Practitioners and manage the provision of specialist sexual violence counselling for young people, play therapy and support for parents and carers.  The post holder may hold a small caseload of clients and undertake some assessments, but the main emphasis of this role will be on the management, support and coordination of the team.

This is a varied and interesting role, giving the post holder opportunity to lead a talented and committed team of practitioners.   As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the CEO and Deputy CEO.   The post holder will work with our sister centres, SERICC and SOS Rape Crisis to gain an understanding of Child and Young Person’s services across Essex and coordinate these as appropriate.   

Main Responsibilities

Leadership and Management

• To manage all operational aspects of CARA’s Child and Young Person’s Practice, including overseeing the delivery of our specialist young person’s counselling service, play therapy and support for parents and carers.    This may also include managing any new Child and Young Person’s Practice projects that CARA develops.

• To work in accordance with CARA’s policies and procedures and embed a feminist approach in CARA activities.

• To co-ordinate, review and develop effective processes within the Child and Young Person’s Practice, working closely with the Deputy CEO, the Young Person’s Practitioners and the Child and Family Practitioners.

• To line-manage a team of Young Person’s and Child and Family Practitioners, providing day-to-day support, monitoring performance and identifying training and development needs.   This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.

• Work with our Adult Practice Manager to oversee the work of a wider team of sessional counsellors, including supporting Practitioners in line managing sessional and volunteer counsellors and identifying training needs. This will include helping to co-ordinate a monthly sessional and volunteer counsellor meeting. 

• To support practitioners and sessional counsellors in maintaining up-to-date client records and ensure that gaps in data are proactively addressed, as required.

• To work with CARA’s Deputy CEO to recruit and train new staff and sessional and volunteer counsellors, as required.

• To lead regular Young Person’s Practice and Child and Family Practice meetings, producing notes to share with team members and with senior management.

• To maintain an overview of waiting lists, working closely with practitioners and with the Deputy CEO and CEO to ensure that staff and resources are deployed effectively.

• To keep up to date with relevant legislation, policy and practice issues, including BACP and child safeguarding guidance and ensure the practitioners are aware of changes.

• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.

• To liaise with external agencies, including children’s mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.

• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Counselling and client support

• To oversee client work within the teams, working closely with all team members to resolve client issues and ensure high quality service provision.

• To undertake client assessments and make appropriate arrangements for support.

• To provide specialist counselling for young people and/or play therapy for children and support for their parents, holding a small caseload of clients.

• To keep client records up to date. 

• To work flexibly at CARA centres across mid and north Essex, providing face-to-face and remote sessions, as required.

General

• To work flexible hours, including some evening work and occasional weekends.

• To participate in CARA team meetings, supervision, training and development.

• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

• To raise awareness of sexual violence and its impact in the community and within other agencies.

• To keep appropriate records in accordance with CARA policies and procedures.

• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

• To be administratively self-servicing.

• To report to the Deputy CEO, CEO and Trustees as required, including the production of regular written reports and verbal reports.

• To undertake any other related activities as required by the Deputy CEO, CEO or the Chair of the Board of Trustees.

About CARA 

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here.   We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Title:  Head of Operations

Location: Head Office Camden and different project locations - London

Salary: £48,847 - £55,165 

Hours: 37.5 per week  (Participation in on call rota - currently once every 7 weeks)

Contract: Permanent

Closing Date: 23 May 2025

Interview Dates: 3 June 2025 (online) and 2nd round 10th June (at the Head Office)

(Please note successful candidates are usually appointed at bottom of relevant band)

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Operations at Solace.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

This role is part of the operational senior leadership team.  You will lead on a portfolio of services, providing effective leadership and support to service managers who report into you.  You will have a key role in ensuring quality of service, contractual and financial compliance.  As well as operational leadership you will have input into organisation wide strategic planning, service development and decision making.

About You

We are looking for an experienced leader with an excellent track record of quality service provision.  You will have an in depth understanding of the impact and causes of different forms of Violence Against Women and Girls (VAWG).  Our ideal candidate will be someone who can effectively hold and manage complex issues, is comfortable with assessment and management of risk.  You will be an adaptable and effective team player who is able to switch tasks and lead on areas of work they may not always have prior experience of.  Key to Solace’s success are being able to build effective relationships with others including those who fund and commission our work and partners whom we work with to deliver high quality services. 

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. .

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align finance technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.

A fantastic opportunity has arisen for a Head of Children and Young People’s Services, to join an ambitious healthcare charity based in Leatherhead.

As Head of Children and Young People’s Services, you will be lead, manage and develop the services in this area, providing overarching leadership, and management.

The Head of the department needs to monitor the needs of the service, and where possible find creative and innovative ways to develop the service and address growing and changing needs. Key responsibilities include leading on the delivery of outputs and outcomes of a number of grant funded services, planning and managing the departmental budget for the Children and Young People’s Service and regular reporting to Surrey County Council, Services Committee, Trustee Board, and funders as required. You will work to support and supervise the team of staff and volunteers and provide information, support and advice for children and their families /carers.

The successful candidate will be an outstanding individual who is passionate about providing high-quality care and support for children and young people, and who can lead and manage with strategic vision and operational excellence. Extensive experience of working with children, young people and families that has included the overarching responsibility for Safeguarding children and young people is crucial, as is a strong knowledge of regulatory frameworks and best practices. The ability to travel extensively throughout Surrey is a must.

If you’re looking to join a well-established and impactful charity who work to help people live full and independent lives, then please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.