Service manager jobs in aberdeen, aberdeen city

Location: London/Stockport/Homebased
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
 
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
 
If you answered ‘Yes!’ then we’d love to hear from you.
 
Who we are
 
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
 
Who you are
 
We’re looking for someone who is passionate about social justice and skilled in shaping national narratives. You’ll be an experienced UK Press Manager ready to lead our press and media engagement to ensure students' voices are heard across the country. In this exciting and influential role, you’ll act as our lead contact for journalists and media professionals, driving coverage of our campaigns and influencing work. You’ll craft compelling press materials, manage media enquiries, support our elected student leaders, and develop bold strategies to expand our reach and impact.
 
We’re looking for someone with a strong track record of securing media coverage, building relationships with press, and delivering communications that drive change. You should thrive in a fast-paced, political environment and be committed to equity, inclusion, and student-led activism.
 
Why apply?
 
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:

• 27 days holiday (increasing with service)
• Flexible working opportunities from day one
• Enhanced maternity, paternity, shared parental, adoption and sick pay
• Employee wellbeing support
• Paid Volunteering Days
• Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan

 
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
 
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
 
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
 
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 28th August 2025
 
REF-222915

Job description - Partnerships and Income Manager

Salary: £38,000 per annum 

Contract: Permanent

Reports to: Head of Commercial Services

Hours: Full or part-time hours considered, minimum 0.8 FTE 

Start date: November 2025

Location: Home-based (travel costs paid for meetings) 

Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week) 

Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days. 

Waterwise 

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.

Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise  Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.

At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:

People: We will prioritise staff wellbeing, be an inclusive, kind and positive team. 

Purpose: We will deliver independent and ambitious leadership to drive social and  political change on water efficiency 

Pioneer: We will be forward-thinking and visionary in our approach, being brave and  innovative in challenging the status quo 

Passion: We will campaign to protect water and the planet and work to keep our own  environmental impact as low as possible 

We are always looking for bright, committed people with a diverse set of skills and  experience to help achieve our vision that water is used wisely every day, everywhere, by  everyone. We are a lively, happy, friendly team, and we can’t wait to read your application! 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below. 

We are also working to reduce Waterwise’s own carbon and environmental footprint. 

Partnerships and Income Manager Role Description

The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events. 

Key responsibilities in the role include: 

• Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services

• Researching and identifying new business development leads in line with Waterwise’s commercial strategy

• Building and maintaining an active pipeline of commercial and partnership opportunities to drive income 

• Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs

• Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners

• Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments

• Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments

• Working on grant funding proposals and project bids

• Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press

• Assisting the team with organising events (e.g. Waterwise annual conference)

• Attending conferences, seminars and meetings to represent Waterwise

The above is not an exhaustive list of activities but hopefully gives you a sense of the role  and requirements. 

Partnerships and Income Manager Person Specification

We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.

• Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding

• Experience in business development, sales, commercial services or relationship management roles

• Experience in writing successful new business proposals, compelling pitches and funding bids

• Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation

• Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations 

• Excellent networking skills and confidence to ‘work the room’ at meetings and events

• Strong organisational skills, including the ability to plan and work proactively to meet deadlines

• Proactive and action-oriented approach to achieving income targets and KPIs

• Confident communicator, with excellent written and verbal communication skills and strong negotiation skills

• Ability to positively promote Waterwise and its work

• Ability to work flexibly within a small team that works from home

• Ability to manage own time and prioritise tasks

• Ability to communicate across the team about your work and workload

• Commitment to equity, diversity and inclusion and wellbeing 

• Eligibility to work in the UK

Benefits 

At Waterwise the wellbeing of our employees is our number one priority. To recognise the  fantastic work our team does in driving water efficiency, and to support their wellbeing, we  have a wide range of employee benefits, beyond statutory commitments. These include: 

• Positive, values-based environment and an inclusive culture where it feels safe for  employees to say ‘no’ on grounds of workload 

• Strong emphasis from CEO on wellbeing and workload management 

• Homeworking and a small allowance for occasional shared office working 

• Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave

• Flexible working

• Part-time working 

• 27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)

• Death in service benefit at x2 of salary 

• Paid chartered and professional memberships 

• Individual and team training budgets 

• Maternity leave and maternity adoption leave beyond statutory 

• Childcare costs for activities undertaken outside normal working hours 

• Sickness pay beyond statutory 

Equity, diversity and inclusion 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

We are committed to treating all current and prospective employees fairly and to ensuring  that our workplace and employment practices are free from discrimination, harassment or  victimisation on the grounds of age, disability, gender reassignment, marriage and civil  partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We  strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.  If you are interested in applying for a role with us and think you may need some additional  support or reasonable adjustments made to any part of the recruitment process, please get in touch.

How to apply 

To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to  answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.

Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.

The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025.  First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).

Senior Strategic Programmes Manager

This is an amazing opportunity for a Senior Strategic Programmes Manager to join the team in this exciting role, with the potential to create significant social impact at a pivotal moment in the growth of the Strategic Programmes work.

Position: Senior Strategic Programmes Manager

Location: Remote/London (occasional London office working – expenses covered)

Hours: Full time (37.5 hours per week) – flexible working available

Salary: £40,000 - £44,000 per annum

Contract: Permanent

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: Monday 18 August 2025

Interview Date: Week commencing 1st September 2025

About the Role

The focus of this permanent role is to manage the development and growth of the Strategic Programmes, in line with the organisations new strategy and core mission to end youth homelessness. As a charitable trust the core purpose includes distributing grants to create sustainable routes out of homelessness and into sustainable independent living for young people.

The Strategic Programmes’ team are responsible for brokering services for charity partners that broaden the offer above and beyond the core grants in three different areas:

• Pro Bono
• Employability
• Property Donation

The focus for all three programmes is now on their growth and the maximisation of their social impact. This follows a period of development and refresh for Pro Bono, and the successful piloting of the newer Employability and Property Donation programmes. All three programmes have proven to be successful, sustainable and scalable. This role is primarily concerned with maintaining the management of the programmes whilst working alongside the Head of Strategic Programmes to enhance them and expand their reach.

The charity relies heavily on the voluntary support of its corporate partners from the real estate industry and this role will work closely with these partners to maximise their contribution to the mission to end youth homelessness. The role will also require you to work closely with charity partners to ensure that the programmes deliver against their needs for maximum impact

Your principal responsibilities will be project management, relationship management, impact & evaluation and communications.

About You

We are looking for someone with a demonstrable interest in CSR, and how businesses can be supported to achieve social impact.

You will also have:

• Experience of designing or delivering CSR or volunteering programmes in support of vulnerable or disadvantaged groups of people
• Experience of developing and managing relationships with senior stakeholders
• Experience of monitoring, analysing and providing robust evaluation and reporting of projects and programmes of work
• Demonstrable project management and development skills with the ability to plan and prioritise effectively

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits:

• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required)

You may have experience in roles such as Programme Manager, Programme Officer, Programme Lead, Programme Deputy Manager, Programme Leader, Programme Lead, Project Management, Relationship Management, Impact & Evaluation, Communications, Communications Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Location (UK): Remote
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel required for meetings and events

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Our Digital Community provides vital peer support to thousands of people across the UK. We are looking for a driven individual to join us at this exciting time as we launch our new Community platform. You will be passionate about putting the voice of the community first and are comfortable with collaboration and supporting volunteers so that, together, we can grow and nurture more thriving communities.

About the role

Line managed by the Support Services Manager, the Digital Community Officer will deliver key strategic activities that will improve engagement and create sustainable, moderated communities. This will be achieved through engaging with and supporting a diverse team of volunteer moderators and providing ongoing training to ensure the community remains a welcoming, safe space. This role is matrix managed by the Innovation Manager for Strategic Programmes who will support with, and build capacity for, the technical, data and integration aspects of the community platform.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Supporting a diverse range of volunteers (or relevant experience). 
• Experience of delivering peer-to-peer services or moderating an online forum. 
• Confidence in developing a deep understanding of a digital platform and effectively managing administrative responsibilities within it. 
• Experience working with service users or patients either directly or through digital/non-face-to-face services. 
• A good knowledge of data protection and safeguarding (for Adults, Children or both) backed with experience of applying these within a previous role.

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews to be held the week commencing 18 August 2025, via Microsoft teams.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Purpose of the post

This role will have a particular focus on managing the HDRUK contribution to our partnership with the EPSRC Digital Health Hubs in the South West and Wales (LEAP) and the North West and North Cumbria (NortHfutures) which aim to drive innovation in digital health by promoting knowledge and skills sharing across healthcare, academia and business but there will be opportunities and a requirement to contribute to the wider training offer and strategy. This role is an exciting opportunity to take responsibility for the delivery and monitoring of the innovative learning experiences that make up HDR UK’s training programme.

You would also be expected to help support the wider portfolio of activities such as Workshops, webinars and seminars, research fellowships, academic and summer schools, and many more!

Main responsibilities

You will work in close collaboration with the LEAP and NortHfutures Digital Health Hubs where you will have the opportunity to support the delivery of various Skills and Training Work Packages, and engagement in regular partnership meetings on the Training and Skills programme including Bespoke Digital Health Training, the HDR UK Black Internship Programme and Capacity Building Offers and Events.As well as, supporting securing of funding for hosts, recruitment of host organisations from amongst the Hub partnerships, delivery of funding awards for hosts, recruitment of interns for positions with hosts.

Essential Criteria: 

• The role would be suitable for someone with a strong interest in digital technologies and their use in health and social care. Also, have an interest in research training development across different career stages and sectors. 
• Bachelor’s degree or equivalent experience preferably in science.
• Demonstrate enthusiasm and interest in recent innovations in digital technologies particularly in health and social care.
• Demonstrate an understanding of or experience in academia, the NHS and social care sectors.
• Possess a passion for developing training initiatives to support life-long learning,
• Excellent communicator with the ability to engage a variety of audiences and stakeholders.
• Curious, original and inspirational thinker.
• Project/programme management experience with advanced planning skills and a strong execution orientation.
• Excellent problem-solving skills
• Ability to manage multiple internal and external stakeholders.
• Ability to prioritise and focus on material issues. In-depth knowledge of training and education, learning design, and blended learning

Applicants from a scientific research background who are seeking to move into science research strategy, support and/or administration for the first time would be especially welcome to apply. Full-time secondments are actively encouraged.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We have an exciting opportunity for a Business Development Manager working 37.5 hours per week.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays required. An additional £2,800 per annum London Weighting Allowance will be paid if applicable.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.

To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.

This role is home based (within England and Wales) with some national travel and overnight stays.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

Closing Date: Monday 1st September 2025

Interview date: Monday 8th September 2025

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Our Team: Marketing and Communications Manager
Remote (with regular team meet-ups in London)
Full-time, Permanent

About Us
At Switch the Play Foundation, we’re the UK’s only charity dedicated to supporting sportspeople as they navigate life beyond sport. We believe that every sportsperson deserves to thrive—during and after their sporting career. As we launch our new five-year strategy, we’re entering an exciting phase of growth and impact. Now, we’re looking for a creative and driven Marketing and Communications Manager to help us tell our story and amplify our mission.

The Role
This is a brand-new role with big potential. You’ll lead on all things marketing and communications—raising awareness, engaging key audiences, and showcasing the real-world impact of our work. From digital campaigns to brand development, you’ll be at the heart of how we connect with sportspeople, funders, and partners.

What You’ll Be Doing

• Shaping and delivering a marketing and communications plan aligned with our new strategy
• Leading our brand development and ensuring consistency across all channels
• Managing our digital presence—website, social media, and email marketing
• Creating compelling content that brings our mission to life
• Overseeing creative projects from idea to delivery
• Supporting fundraising and athlete services with engaging campaign assets
• Using data and insights to optimise engagement and reach
• Helping shape and grow a future marketing team, contributing to a positive and collaborative culture

What We’re Looking For

• Experience in marketing, communications, or brand leadership
• Strong digital skills and a flair for storytelling
• A collaborative mindset and the ability to work independently in a remote team
• A passion for social impact and belief in our mission
• Experience in the charity or sports sector is a bonus
• Leadership experience and a desire to help others grow

What We Offer

• A competitive salary with annual review
• Flexible, remote-first working culture built on trust
• 25 days annual leave + bank holidays + 3 days off at Christmas
• Employer pension contribution
• Professional development budget and support
• Tech support and equipment allowance
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
If you’re excited by the idea of using your skills to support sportspeople through life’s transitions, we’d love to hear from you.

Apply now and help us shape the future of athlete wellbeing and development.

 

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this integral role, helping The Access Project achieve its ambitions.

Position: Salesforce Administrator (internally known as Salesforce Coordinator)

Location: Remote (with some travel to London as required)

Hours: Full time, permanent (37.5 hours per week)

Contract: Permanent

Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable)

Closing Date: Thursday 14th August

Interview Date: Week commencing 18th August

About the Role

You will ensure the effective maintenance and development of Salesforce to support The Access Project’s programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.

Role responsibilities include:

· Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.

· Troubleshooting issues, data cleansing and implementing secure system changes.

· Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.

About You

Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.

Skills and Competencies:

· Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.

· Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards

· Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows

· Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)

· Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent

About the Organisation

The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox

· Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day

· 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer.

Grade: Manager 

Job Title: Grants Programme Manager, Europe

Type: Fixed Term Contract until 31st December  2026 

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Senior Programme Manager, Europe

Direct reports: Grants Officer (Associate)

Hours per week: 35 - 40 hours/week (depending on local labour laws)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. 

• France: €74,482 - €86,896 

• Germany: €86,395 - €100,794

• Spain: €76,766 - €89,560

• Sweden: 860,190 kr - 1,003,555 kr

• UK: £68,770 -  £80,231

Closing Date: Sunday 24th August  2025, 23:59 (11:59pm) British Summer Time

 

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia,  Australia/ Aotearoa New Zealand,  Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.

CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support. 

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

The AI Opportunity Fund:

The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a  €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to at least 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future. 

Position Overview: 

We are seeking an experienced Grants Programme Manager to ensure the successful delivery of the AI Opportunity Fund. This role is responsible for the operational leadership of the programme, ensuring that it is planned and executed effectively on time, on budget and within scope. A key focus of the role is ensuring that the grant-giving component of the programme is designed and stewarded diligently.

This is a middle management role that is primarily operational with some elements of strategic leadership. It requires strong project management skills, good grant-making practice and the ability to manage relationships with diverse partners.  We’re looking for someone who is comfortable working with considerable scope and complexity; and who embraces the challenges and opportunities of a startup environment where learning, adaptability, and building the plane as we fly it are central!

Responsibilities and Competencies:

Programme Development and Delivery

• Lead on shaping the design and execution of the AI Opportunity Fund utilising appropriate project management frameworks.

• Coordinate high quality project deliverables including implementing an AI training programme at scale and convening peer learning and knowledge sharing workshops. 

• Collaborate closely with Finance and Senior Leadership to manage and monitor the programme budget and expenditure.

• Identify, escalate and contribute to addressing programmatic risks to ensure compliance with legal, regulatory and donor requirements.

Grant Making and Management

• Lead the design and implementation of the AI Opportunity Fund grant making function, embedding good grant making practice whilst adhering to donor expectations. 

• Develop and implement robust grant-making systems, processes and structures to successfully execute each stage of the grant lifecycle. 

• Provide excellent stewardship of a large portfolio of grants, providing technical support and effectively managing escalated issues to ensure the programme achieves its strategic objectives.

• Build the capacity of the wider AI Opportunity Fund team in grant making skills and capabilities. 

• Manage and coach the Grants Officer, ensuring they deliver their grants administration responsibilities effectively. 

Partnerships and Stakeholder Management

• Provide excellent donor stewardship of Google . org, securing their confidence in CPIE as a thought and delivery partner. 

• Cultivate, maintain and oversee strong relationships with wider stakeholders on the programme including service providers and evaluation partners.

• Support senior leadership to position the programme strategically internally and externally in order to advance CPIE’s reputation and offer. 

Monitoring, Evaluation  and Learning

• Ensure that CPIE prepares and submits accurate, timely and high quality programme and grant reports to Google, CPI’s Board and other key audiences.

• Collaborate closely with the Communications Team, Senior Leadership and external providers to ensure robust impact measurement of the AI Opportunity Fund.

• Identify and leverage opportunities to share insights from the AI Opportunity Fund to a range of stakeholders including broader CPI teams, wider civil society and current and potential clients.

• Embed a culture of learning and reflexivity in the team, utilising insights from the Programme to shape project management in an iterative way. 

 DEIB & Collaborative Working

• Actively contribute to a diverse, equitable, inclusive and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.

• Dedicate time to continuous learning about DEIB and how it informs our mission, and commit to disrupting white supremacy in the workplace.

• Demonstrate empathy for government and the communities they serve to advance DEIB within systems that government influences

• Embed DEIB within the AI Opportunity Fund design approach and team.

This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve. 

Skills & Qualifications:

We expect applicants for this role will generally have 5-8 years work experience. 

Essential

• Significant project management knowledge and experience, with demonstrable application of project management methodologies and frameworks.

• Proven grant making experience including designing, developing, implementing and monitoring sizable portfolios, and maintaining good grant making practice.

• Proven experience of identifying, assessing, prioritising, and managing risks when executing programmes.

• Proven experience of building productive relationships with external parties, including in convening stakeholders for  learning or wider objectives.

• Intercultural competence, experience of managing high performing teams. and proven commitment to advancing DEIB.

Desirable

• A recognised project management qualification e.g. PRINCE2, Agile Certifications etc.

• Experience of successfully delivering complex contracts for high value donors/clients e.g. third party grant programmes.

• Experience or understanding of AI or related technologies.

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and  have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable. 

CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable;  dedicated professional development funds; generous paid leave and public holidays;  short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10 - 15% domestic and international travel.

We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of  real people  who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time,  the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications. 

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Regional Support Manager (South Wales)

Location: Home based - South Wales
Department: Service Delivery
Salary: £32,460 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent

We are RABI – the farmers charity.

RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.

At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, we’ve delivered around £250 Million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.

Together, we’re on a journey to help shape a future our farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-222691

We have an exciting new opportunity for an Information Security and Compliance Manager to join our fantastic Service Delivery team at RBL.

This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Technology Operations and Security, key responsibilities will include:

- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols

You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.

The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.

Role responsibilities

· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.  

· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.

· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.

· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.

· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.

· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect. 

 

Person Specification

Technical skills and minimum knowledge:

· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.

· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.

· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.

· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.

· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.

Behaviours and competencies:

· Demonstrates a commitment to Trussell values and our vision and mission

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills, particularly listening skills.

· Confident, resilient and self-motivated team player

· Well-organised and able to juggle competing priorities.

· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

About Achord

Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.

The Role

We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.

You will play a key role in:

• Cultivating and managing relationships with churches and church networks
• Encouraging churches to adopt and run the Achord Course
• Providing ongoing support and training to church leaders and volunteers
• Growing awareness of Achord's mission and resources within the Christian sector
• Play an active role in ensuring the charity’s long-term financial and operational viability.

This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.

 

Key Responsibilities

• Identify and connect with churches interested in strengthening relationships in their congregations and communities
• Present the Achord vision and course offerings through in-person visits, online meetings and church events.
• Develop strong partnerships with church leaders, providing support from onboarding to implementation.
• Deliver introductory sessions, training, and occasional speaking engagements.
• Maintain accurate records of leads, contacts, and partner progress using CRM tools.
• Collaborate with the marketing team to create church-facing communications and resources.
• Gather feedback and impact stories to help shape future offerings
• Represent Achord at conferences, exhibitions, and relevant Christian networks
• Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.

Person Specification

Essential

• A confident, proactive communicator with excellent relational and networking skills
• A self-starter with the ability to work independently and meet growth targets
• Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
• Experience in a client-facing, relationship-building or sales role
• Understanding of the church landscape and comfortable engaging with church leaders
• Strong presentation and public speaking skills
• Highly organised with the ability to manage multiple relationships and projects simultaneously
• Experience with CRMs or client tracking tools, data input, GDPR best practice
• Proficient ITC skills: email, database, Microsoft Office applications
• Flexibility to attend evening and weekend events or church services if required

Desirable

• Active member of a local church
• Experience delivering training or facilitating small groups
• Previous work in a faith-based charity or organisation
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work

What We Offer

• A supportive, faith-driven team environment
• Flexible working arrangements
• Opportunities to make a tangible impact in churches and communities across the UK
• Regular training and development opportunities
• 4 weeks holiday allowance, pro rata

How to Apply

To apply, please send your CV and a covering letter outlining your suitability for the role

About The Role
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.

This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.

You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.

Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.

Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.

About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.

You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.

Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.

You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.

What you’ll focus on:

- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.