Service Manager Jobs in Aylesbury, Buckinghamshire
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets.
Key responsibilities
- Onboard new partners and welcoming them to Brightside
- Complete annual mentoring project plans with all partners
- Provide account management for partners to ensure a positive experience
- Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
- Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
- Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
- Lead contracting and renewal discussions with partners to achieve renewal income targets
- Manage partner contracts and invoicing
- Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
- Create and monitor renewals strategies for each partner
- Identify opportunities for upsells across the portfolio
- Work with partners to identify their critical success factors, and work with the delivery team to realise these
- Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
- Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
- Act as an escalation point for challenges that may arise in projects
- Support the Fundraising team by meeting with prospective partners to generate new business
- Line management for the Project Support Officer
Team working
- You will be line managed by the interim Head of Innovation
- You will line manage a Project Support Officer
- You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
- You will work closely with the Fundraising Team to support business development and new partnerships
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a strong track record in partnership management
- Be able to manage complex stakeholders
- Demonstrate a track record in partner retention/contract renewal
- Be able to build strong relationships and collaborate well with partners
- Possess excellent networking, communication and presentation skills
- Be target-driven and proactive
- Have excellent organisation and prioritisation skills
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management
- Have experience of line management
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £35,000 - £38,000
Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
- Submit a one-page cover letter, outlining how you meet the role's essential criteria
- Submit your CV
- Applications must be submitted by 9am on Monday 17 June
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 24 June.
Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
HE Partnerships at Unifrog
After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ global universities with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.
What you’ll do
As HE Partnerships Manager, your role is to grow our university partner numbers and support our existing university partners to get the most out of their partnership with us. A fundamental element of our work with universities is to make sure they’re adding genuine value to our student and teacher community. Your key responsibilities will include:
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Make sales to universities in the UK and around the world
You’ll set up and conduct meetings with university staff in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering, and seek to secure the university’s ongoing subscription.
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Maintain excellent relationships with existing partner universities, and secure their resubscriptions
You’ll onboard new partners, conduct regular check-in calls, and consultatively support our partner universities to make the most of their partnership with us in line with their goals. It’s crucial that you maintain a sky-high resubscription rate.
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Deliver our existing services for partner universities
Our HE offering is new and fast evolving. You’ll be involved in delivering every part of it, including:
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Insights dashboard
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Our Insights dashboard and reports use aggregated data from the Unifrog platform to uncover trends at subject and regional levels, and are designed to inform universities’ marketing, recruitment and portfolio planning. You’ll consult with partner universities to help them get the most out of their Insights dashboard, present reports to them, and identify potential upsell opportunities.
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Student fairs, college counselor networking events, and teacher conferences
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These events are a great way for our partner universities to interact with our community of students and teachers. We want our events to be useful and enjoyable for all parties. You’ll make sure your partners get involved in the events that best meet their recruitment and outreach objectives, as well as leveraging their best academics and student ambassadors to present to Unifrog students.
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Identify upsell opportunities that will help our partners to achieve their goals
You’ll seek to build relationships across different university departments, such as Marketing, International recruitment or Widening Participation, to increase our scope of work with each HE partner. Central to this will be showcasing the extra support we offer in addition to the annual subscription.
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Help develop new ways for our university partners to add and receive value
We are just getting started with how we support universities to add value for the students and teachers using the Unifrog platform, and how we support universities to receive value as well. We want you to play your part in coming up with new services we can deliver: at Unifrog we innovate quickly, and it’s everyone’s job to be creative.
What we're looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.
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Sector insight
We work with Universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.
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Attention to detail
Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE focused content.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
Working together
You’ll work alongside our three existing HE Partnership Managers, our HE Partnerships Coordinator, New Business Lead (HE and Employers), as well as people on our marketing, data analysis, and school-facing teams.
You’ll be line-managed by our Head of HE Partnerships.
Key benefits
Go to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,485 per year plus commission (OTE of £60,000), plus company wide and team-related performance bonuses. Grade B.
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Full time.
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Work remotely or in our London office.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Monday 17th June 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. Why do you want to work at Unifrog? (250 words)
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ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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iii. Tell us about a time you have either had to meet or exceed a target - what was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (5 mins).
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th June 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please include your notice period and anticipated salary in your cover letter.
Note: Three years experience in a charity fundraising role is required
Job Title: Corporate Partnerships Manager
Contract: Full-time (35 hours per week)
Location: Anywhere in the UK, we are a parent-friendly, remote-first organisation
Our mission is to support and champion how parents can participate in education and have their voices heard.We are a powerful force for good in education in the UK, that strives to bring homes and schools together for the good of all children and society.We have ambitious plans to increase our impact and have established a central fundraising strategy for the first time.Therefore, we are looking for an experienced Corporate Partnerships Manager to play a key role in securing ambitious partnerships that deliver both income and added value for Parentkind.
Parentkind has been active in corporate fundraising for less than one year but has already delivered partnerships totalling multiple seven figures in value. This is a fantastic opportunity to join our growing fundraising team and help to develop our successful corporate partnerships department even further. We are looking for someone with experience in securing a range of partnerships (including COTY, corporate grants, sponsorship, commercial and strategic relationships) with regional and national businesses with the capacity bank income at a 5, 6 and 7-figure level. You will be tenacious in your prospect research, and comfortable to package up creative propositions and compelling proposals tailored to each organisation's objectives.
If you are excited by the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of 3 years experience in a business development or sales role
- Demonstrable experience in developing mutually beneficial partnerships
- A strong track record of meeting and exceeding financial targets
- A tenacious approach to research and prospecting
- Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
- Excellent written communication skills with strong attention to detail and the ability to produce high quality applications, proposals and presentations
- Strong presentation and public speaking skills
- Strong negotiation and influencing skills
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
- A package which includes 'Online GP appointments', 'long-term income protection insurance for ill health (2 years at 75%), 'Death in Service Insurance at 4x income' and more.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org.
The deadline for receipt of applications is 9am 29th June.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held on an ongoing basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.The information will be kept confidential and will be separate from your application.It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities.Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
·Engaging and inspiring individual parents
·Supporting our PTA and other member associations and growing the number if PTAs across the UK
·Helping schools be parent-friendly through guidance and training
·Working with partners
·Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
ID:1215
Services Marketing and Communications Officer
Salary: starting at £24,724 FTE per annum to £26,370* FTE per annum
Additionally, £480 home-based allowance FTE per annum, Grade 2, point 16-18
£14,834.40 per annum to £15,822 per annum for 22.2 hours per week
Location: UK home based with some nationwide travel required to service sites
Hours: Part-time 22.2 hours per week (3 days a week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Services Marketing and Communications Officer is responsible for developing and delivering marketing and communications plans to support specific service KPI’s and objectives.
The successful candidate will be a marketing and communications all-rounder, with a working understanding of brand, marketing, communications, media relations, PR and social media relating to services, and able to work with marcomms colleagues to support services through these channels.
Main Responsibilities:
· Develop and deliver bespoke marketing and communications plans and activities specific to particular Family Action services and targeted at their audiences (public and professional).
· Develop marketing collateral, press releases, guides/toolkits, adverts, articles for professional magazines, e-bulletins/newsletters, web pages, events, etc.
· Ensure all services marketing activity is brand compliant and aligned to Family Action’s corporate priorities, as well as meeting the needs of the specific service.
· Manage the production of marketing collateral using design tools/software and/or Family Action templates. This will include copywriting, proof reading, image selection.
· Liaison with and management of external suppliers, such as designers and printers, when appropriate. Management of the production process on behalf of the service/s you work for and budget management.
Main Requirements (for details check the job description and person specification):
· Demonstrable experience of developing and delivering a range of successful marketing and communications activity across multiple channels and for a variety of stakeholders.
· Experience of working within a corporate visual identity and translating that for multiple uses.
· Experience of materials development, e.g. writing, editing, proofreading, design (including the use of design software).
· Some understanding of website design and delivery, e.g. developing content, navigation, accessibility, SEO.
· Experience of managing external consultants and suppliers, e.g designers, printers.
· Experience of managing projects to be delivered on time and in budget.
· A marketing or design qualification or similar experience, and evidence of a commitment to continuing learning and professional development.
· Excellent communication and interpersonal skills.
· Interest in the charity sector and social impact.
Benefits:
- an annual pro-rata paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click APPLY or Visit: Family Action - Get Involved - Work for Us - Current Vacancies - Services Marketing and Communications Officer - complete the Application Form which can be found on the job advert via a link
· Closing Date : Friday 14th June 2024 at 09:00 to receive completed application forms
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sarah Bailey, Senior Marketing and Communications Manager - email address can be found on the Family Action website.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Emmaus Oxford is looking for a charity retail Deputy Store Manager, to join our retail management team running our large charity superstore in Cowley, Oxford. Emmaus provides housing, support and meaningful occupation in our social enterprise, to up to 28 ex-homeless men and women [known in Emmaus as Companions]. As well as providing retail management, the role also involves coaching and training companions and working closely with our team of Progression Workers and our Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold to the public at our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.
The client requests no contact from agencies or media sales.
Closing Date: 14th June
Contract: This is a fixed term contract for 2 years.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you an experienced change practitioner who can work with a range of views to solve problems and support front-line delivery of services?
Can you build key relationships with a diverse range of partners to support project delivery at pace?
We are looking for a service mobilisation project manager to help us deliver an ambitious new project to support people with dementia in their homes with energy efficiency strategies, income maximisation and gas safety advice. This project will help people with dementia live at home comfortably and more independently for longer. You will also work closely with our Services Leadership Team to ensure that new voluntary income funded service developments have a robust project management approach in place at the outset.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Excellent project management skills with demonstrate success
- Experience of strategic and operational planning at a senior level, with advanced analytical and problem-solving skills.
- Ability to lead change initiatives and take responsibility for delivering change and improvements across teams
- Experience of working collaboratively and delivering milestones at pace and scale whilst being able to actively listen and empathise with colleagues when required.
- Experience of managing relationships with key stakeholders both internal and external to an organisation
- Be confident in analysing data and processes, using your skills to identify recommendations and presenting the evidence to back them up.
- Ability to break down complex messages to make sure they can be understood.
- Be confident in influencing and constructively challenging others and acting as a critical friend.
Person specification
- Excellent communication skills, both verbal and written
- Experience in achieving targets.
- Strong interpersonal and interpretation skills
- Highly organised and can manage multiple tasks and priorities
- Excellent attention to detail
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions
- Be a self-starter and incredibly motivated
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £35,000 - £37,000 (35 hours FTE) depending on experience
Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying
Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.
Join Our Team!
Do you want to work full time or part time?
As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
- You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
- A team player with great written and verbal communication skills.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Please confirm if you are looking for a full time or part time role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.
Closing Date: Monday 17th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please provide a supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Salary: £45,017.80 per annum
Hours: 37.5 hours per week
Location: Bristol, Sheffield or Homeworking (UK)
Contract Type: 9 Month Fixed Term Contract (Maternity Cover)
Closing Date: Sunday 16th June at 11:30pm
Are you an experienced Senior Service Designer professional seeking an opportunity to work for a leading UK homelessness charity? Then join Shelter as a Senior Service Designer and you could soon be playing a vital role at the heart of our Digital team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
Your role as a Senior Service Designer will involve designing end-to-end journeys of a service or product as well as the processes and steps to make that journey work. As an experienced designer with the ability to influence and mentor others, you will work with the team to complete their goals and to help Shelter deliver our strategy.
The role involves working not only with the team, but across the organisation to listen to the needs of technical and business stakeholders and communicating effectively with diverse senior stakeholders. You will also mentor, support and develop your line reports to improve design and research practices and processes.
Using Human-Centric design principles, leading on service design projects and influencing strategic decisions – are just some of the aspects of this role that will see you thrive.
About the team
As a Senior Service designer, you will be working in the Digital design team, alongside with front and back-end developers, UX designers, Content Designers and User Researchers. You will be working as part of a team to build user-centric, high quality and impactful products and services that tackle the high priority needs of our users.
It’s an exciting time to join Shelter’s cross-functional central digital team.
About you
You’ll need to be an experienced designer with the ability to consolidate complex and conflicting information into easily understandable and actionable design outputs. You’ll have experience in managing a team, mentoring and engaging in feedback to help Shelter achieve its wider goals. You can take complex tasks and prioritise them effectively and have experience in inclusive research and design practice. You’ll also be able to prototype and generate ideas as a collaborative activity and use agile methodologies to be flexible in your approach and delivery.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV with examples or links to your portfolio and a supporting statement which addresses how you meet the points in the 'About You' section of this job description. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: Head of Care
Salary: Grade H-K £41,277.60 - £57,199.63* + £1,000 discretionary regional allowance
Location: Headington, Oxfordshire
Closing Date: Monday 17th June 2024
Hours of Work: 38 hours per week
Interview Date: TBC
Relocation: Package can be available for the right candidate
Reference No(s): 0000000230
*Salaries are FTE and dependent on experience and qualifications
MacIntyre Academies Trust is passionate about providing children and young people with life-changing education and support which enables them to build skills for life, achieve exceptional outcomes regardless of their starting point and build lifelong memories. The Trust runs 4 special schools and one children’s home.
The Trust is part of the MacIntyre Care Group, a national charity founded in 1966 by a father, Ken Newton Wright, who wanted to ensure that disabled children could live and learn in an ambitious, child-centered and nurturing environment. Over 50 years later, this ideology remains at the heart of everything we do.
Endeavour Academy was opened by the Trust in 2014, it consists of a Endeavour School and an on-site residential home, Endeavour House. Endeavour Academy is for children and young people with autism and moderate or severe learning disabilities. The School and the House have separate leadership structures which work in close partnership, with some roles which work across both settings.
Endeavour House provides 6 permanent placements and 5 short break places used for respite provision. Since opening in 2014 the children’s home has had a strong track record in OFSTED judgements, with the more recent history presenting some challenges and opportunities for development. As the home approaches its 10th anniversary we are looking for an exceptional leader to take the home through the next chapter and drive forwards improvements.
The Role
As Head of Care (Registered Manager) you will have overall responsibility for the management, leadership and direction of the children’s home. You will work with the support of the Responsible Individual and the Trust Central Team.
The role will be busy and varied and you will take the operational lead for all safeguarding matters. You will also be responsible for training and supervision. You must be willing to go above and beyond for the children and young people, ensuring that they have a positive experience of childhood that they can reflect upon and carry with them into adulthood.
You will work in close partnership with the Principal and senior leadership team of the on-site school to ensure continuity of provision across the school and the home and the development of the 24-hour curriculum.
About You
You will be an inspirational and driven leader, with a strong track record of people management and ‘taking a team with you’. You will not be shy of a challenge, you will be innovative and solution focused. You will be passionate about team development and an experienced coach and mentor.
You will have significant experience of working in a residential childcare setting, and you will have previous management experience. You will have a commitment to delivering high quality care according to OFSTED regulations. You will also have a good understanding of SCCIF guidelines to help focus on the things that matter most to children’s lives.
You will have some in-depth knowledge of have Autism and Severe Learning difficulties and experience of designing bespoke solutions to children who requires specialist support strategies to achieve excellent outcomes.
A Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People’s Residential Management) qualification is a bonus but not essential as we support you to enroll and complete this. You must however have supervisory or management experience and have worked within a children’s residential setting within the last 5 years to meet OFSTED regulation requirements.
You will hold a current UK Driving License and have access to a vehicle which can be used for business purposes.
Benefits
In return, we can offer you:
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A competitive salary
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A local government pension scheme with 25% employer contribution
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A discretionary regional allowance of £1,000 (pro-rata)
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34 Days Annual Leave Entitlement (Inc. Bank Holidays and a MAT Life Day)
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Family friendly policies
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Wellbeing, Bereavement and Menopause Policies and enhanced Sick Pay policy
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An Employee Assistance Programme to support your health and wellbeing
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Annual flu jabs
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Cycle to work scheme
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Access to further professional development through the Trust’s Leadership Programmes.
We also have an active employee engagement programme which includes termly ‘You Are Awesome’ awards, an annual Big Thank You Day and a Trust Wide Annual Conference.
The client requests no contact from agencies or media sales.
Work closely with the Chief Executive and team to maintain effective financial and IT administrative systems.
- Ensure smooth management of financial and IT systems, policies, and procedures.
- Consult with the Board, generally the Treasurer on financial matters and oversee external suppliers.
- Ideal candidates will be qualified or have at least five years' experience in account management, with knowledge of QuickBooks as a plus and experienced in overseeing IT systems and process.
Send your CV and supporting statement (of not more than 2 pages) to evidence how you meet the requirements listed within the competencies contained within the Person Specification.
To build meaningful lives as part of the wider community for refugees, asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
What we do
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services, because nobody with hearing loss should feel alone.
What you will be doing
This role supports the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Services team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.
- Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
- Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
- Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
- Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.
- Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
- Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
- Prepare data for Puppy Sponsorship updates and build email communications.
- Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
For more information please download the job description below.
Why us?
We offer a wide range of benefits for our staff which include:
- 24 day's holiday plus, bank holiday's
- Pension
- Hybrid working
How to apply
For further information and to apply, please visit our website via the 'Apply' button.
We look forward to hearing from you!
Closing date & Interviews
We will be reviewing applications and interviewing on a rolling basis.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Manager
Post no: 597
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £35,020 per annum
Hours: 37.0 hours per week, Monday to Friday
About the Role
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
The Fundraising and Engagement Manager will lead the development and successful rollout of Mind BLMK’s Fundraising and Engagement strategy, annual plans, generation income and key project work which aim to deliver significant net income growth and increase awareness by maximising local support.
The successful applicant will ensure the Fundraising and Engagement strategy meets the needs of supporters, including those affected by mental health issues, as appropriate.
Key Duties
- Be the leading authority on Fundraising and Engagement activity at Mind BLMK, devising the strategies as well as developing and delivering the annual operational plan.
- Maintain a strong strategic vision of Fundraising and Engagement activity at Mind BLMK and ensure developments are in line with the wider organisation strategies. Support colleagues to embrace change for long-term benefit.
- Ensure the Fundraising and Engagement strategy meets the needs of supporters, including those affected by mental health issues, as appropriate.
- Maintain an effective workforce for the department in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of the Fundraising and Engagement support role).
- Manage and develop the risk analysis of Fundraising income to provide up-to-date financial forecasts to Line Manager / CEO and Board as required.
- Take a leadership role within the organisation to promote collaborative working with colleagues to deliver on Fundraising and communication potential.
- Provide expert advice on fundraising to wider Mind BLMK colleagues, volunteers and supporters on Fundraising theory and operational delivery, as required.
- Source and nurture local major donors, building and maintaining the relationships to deliver on Fundraising targets.
- Contribute to local trust and grant applications, working collaboratively with colleagues and following agreed systems and processes.
- Deliver successful portfolio of local events which meet or exceed agreed participant numbers, average raised per participant and overall return on investment.
- Provide exceptional stewardship to current supporters to ensure that income and opportunities are maximised in accordance with Fundraising processes.
- Hold responsibility for the implementation of Mind branding guidelines and specifications across the organisation, reviewing, monitoring and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on 20th June 2024
Interview date: 2nd July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
You will manage our Volunteer team, requiring exceptional communication, a natural affinity for people management and organisation, and an ability to inspire people to get involved with our work. You will be responsible for the overarching strategy and success of the Volunteer Program.
Line managing two members of staff, you will ensure our Volunteer team sets and meets their strategic goals, contributing to our organisational priorities. Developing strategies which effectively mobilise our volunteers to drive campaigning work, you’ll ensure volunteers make the biggest possible impact for animals whilst remaining engaged and supported.
This role reports into the Head of Programs, while working closely with the rest of the THL UK team.
We will be holding a webinar on Tuesday 11th June at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Cordelia Britton, Head of Programs and Katie Ferneyhough, Volunteer Program Manager. If you’re interested, please register by following the apply button.
Hours:
This is a temporary 12 month maternity cover, full-time position over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
Volunteers will be your passion. You’ll have a deep understanding of the importance of this kind of supporter and how to best steward their specific experience and manage their unique needs. You'll understand how to best manage and recruit volunteers, mobilising our UK wide network effectively both remotely and on the ground in order to create change. You’ll know how to best communicate and engage with them in order to make the most out of their time and efforts. You are someone who wouldn’t ask volunteers to do something you wouldn’t do yourself and you’ll ideally have some kind of experience of campaigning in a paid or voluntary capacity (e.g. attending protests).
Someone with previous line management experience is desirable, as you’ll need to be able to effectively manage and lead your team of direct reports.
As a member of the Leadership level of the organisation, you’re someone who can meaningfully contribute to organisation wide decision making, thinking holistically and strategically across teams.
As the manager and leader of your team, you’ll have demonstrable experience of organising several deliverables or projects, which involve multiple teams, at any one time.
You can forward think strategically and collaboratively, considering the volunteer program as well as the work of other teams, setting realistic timelines with this in mind and meeting deadlines reliably.
You’re adaptable, and can work nimbly, with desirable experience working specifically within a campaign environment in some way, where things can change quickly and unexpectedly.
You’re someone who can keep your cool in challenging situations, being able to problem solve and reprioritise with ease to lead your team to success, even when things change at the last minute. You are able to continually evaluate and identify areas of improvement for the volunteer program, recognising key opportunities to evolve and adapt for the best possible impact for animals.
Home based, you’ll have a strong ability to work independently, but you’re also someone who can work as part of a team in a fast-paced environment.
Primary Duties:
Management
Manages the Lead Grassroots Campaigns Coordinator and the Volunteer Program Administrator
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Ensures staff receive the training, resources and support to do their jobs effectively, encouraging the professional development of individual team members
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Manages and leads the Volunteer team to achieve agreed goals
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Develops volunteering goals, in collaboration with the Programs department, and is responsible for timely reporting and tracking of these
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Sets/clarifies job expectations and provides regular feedback, guidance and support to your team
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Empowers staff in the ongoing delivery of their work, from development of strategies and techniques through to successful day to day outputs
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Manages time off requests and approval of expenses for the Volunteer team members
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Manages overarching budget for Volunteer team
Strategy
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Develop and manage all plans and overarching strategy for our Volunteer team, including volunteer stewardship, recruitment and grassroots activism on the ground, ensuring the day to day is delivered effectively by the team
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Work together with the Head of Programs to develop and guide THL UK Volunteer strategy and activities, identifying key priorities and strategies to further the program
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Be an active member of the Programs department Leadership team, working closely with other managers within programs and the Head of Programs to deliver department goals
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Be an active member of the wider Leadership team across the organisation, contributing to organisation level decisions and working to ensure effective strategic alignment, ensuring Volunteer work is communicated successfully and opportunities for collaboration maximised
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Analyse & report on the effectiveness of activities delivered by the team, including timely goal reporting, feeding into funding proposals and more
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Observe and work with other organisations to learn new approaches and share/coordinate strategies, making connections with other organisations as required
Volunteering
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Lead our volunteer program to ensure our volunteers take action with us and remain engaged
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Ensure the Volunteer team organise effective and engaging actions and opportunities for our volunteers which contribute to our campaigns, working particularly closely with the Campaigns team
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Determine overarching training strategy, recruitment and internal processes for the volunteer program as a whole, with supporter experience at the heart
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Oversee our volunteering policies and procedures and their successful implementation, including regular reviews
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Ensure volunteering remains at the heart of what we do, you identify a diverse range of opportunities for our volunteers to get involved with across the entire organisation which ultimately contribute to campaign success, and high satisfaction amongst the volunteers themselves
In addition:
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Attend conferences, events, protests and actions as required
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Participate in team meetings including leading, note-taking and facilitation.
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Attend in-person workshops several times a year.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Perform any other duties assigned by the Head of Programs.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Manager salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Assistant - Sexual Violence Service
22.5 hrs (0.6 FTE) per week
£24,000 (FTE) per annum
Role
Join our team as a Service Delivery Assistant, playing a pivotal role in the implementation and success of the Sexual Violence Service across the Thames Valley region. Under the guidance of the Service Manager, you will shoulder the responsibility and accountability for overseeing the day-to-day delivery of Sexual Violence Services.
Key Tasks:
- Providing a high-quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service and supporting the wider team and service with general administrative duties.
- Reviewing referrals and contacting service users and an initial point of contact.
- Managing and supporting caseworkers and ISVA’s with initial appointment booking.
- Coordination and support of our team of volunteers.
- This may also include responsibility for external communication, social media, and updating directory records for other services. Updating local websites with relevant information and taking minutes from team meetings.
Skills, Knowledge, and Abilities
Essential
- Experience working in an administrative role and undertaking a variety of administrative duties.
- Experience in working and adhering to policies, processes, and procedures.
- Excellent IT skills and experience in using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Excellent record-keeping skills with a focus on attention to detail, quality, and accuracy.
- Knowledge of best practices about the recruitment, training, and support of volunteers.
- A commitment to trauma-informed working both with service users and internally through your line management.
Personal Characteristics
Essential
- Flexible thinker with a concern for promoting positive change and innovation in service delivery.
- An ability to demonstrate commitment to anti-discriminatory practice.
- A person-centered approach.
- Ability to work at pace, absorb pressure, and keep to tight deadlines.
- Commitment to Continuous Professional Development and Learning.
Other
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
If this opportunity is of interest, please apply now with an up-to-date CV and a Cover Letter to support your application.
Thames Valley Partnership T/A Hope after Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee, or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age, or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.