Service manager jobs in balham, greater london

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June

Location: hybrid working - a minimum of 1-2 days in the Aldgate, London office per week

First interview date: 18th and 19th June

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as a Challenge Events Manager and take the lead on our third party challenge events programme, delivering a portfolio of inspiring events through impactful acquisition campaigns and exceptional supporter experiences.

Working closely with the Head of Mass Participation, you’ll help shape the strategy for the third party events programme, identifying opportunities to drive growth and continuously improving how we work. Collaboration will be key, particularly with the Challenge Events Manager (DIY), to ensure the wider Challenge Events Team is aligned and working together effectively.

This role includes line management of the Challenge Events Executives responsible for delivering the third party programme. You’ll support the team in developing and delivering multi-channel marketing plans, alongside creating insight-led stewardship journeys across email, SMS and other communication platforms. You’ll also be responsible for developing the annual budget and ensuring close collaboration with colleagues across Fundraising and Engagement to drive income and boost supporter engagement.

A key part of the role involves recruiting, training and developing staff in line with Dementia UK’s policies, including regular supervision and annual appraisals to ensure high performance and growth.

We’re looking for someone with significant experience in delivering successful third party challenge events, including participant recruitment, supporter journey development and stewardship communications to meet income targets. You should be confident leading projects, directing and guiding team members to achieve shared goals and experienced in working with external agencies. A strong understanding of digital marketing techniques and the ability to use data, insight and market trends to identify new opportunities, is essential.

If this sounds like you, join us in making a meaningful difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Salary: £40,000 to £50,000 (depending on skills and experience)

Contract: Full-time, permanent

Location: Hybrid working with 1 day per week in London office

Closing date: 30 May 2025 (interview dates: first stage 9 June, second stage 16 June)

Benefits: Access to coaching and mentoring, travel season ticket and bike loan, occupational health service

We have an exciting opportunity for a newly created role as a Business Development Manager working for a national advocacy charity. Benefits include a range of learning and development opportunities to ensure employees continue to grow, a Voluntary Group Health Scheme and mental health & wellbeing events.

They are looking for a commercially-minded individual who can lead on income generation for National Services, building partnerships with employers, schools and education providers, to support in the growth and commercialisation of their products.

To be successful as the Business Development Manager, you will need:

• Substantial and demonstrable track record of working successfully with businesses in a development capacity
• Good, demonstrable knowledge of the commercial sector and how to access decision makers
• Ability to work independently, using own initiative and creativity, where required, in particular in developing offers and tools

If you would like to have an informal discussion, please get in touch with Heather at Ashby Jenkins Recruitment. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

We’re looking for a skilled and experienced senior digital and data professional  to lead on the development of our digital infrastructure, and delivery of our data strategy.

This role is pivotal in ensuring the organisation has the right tools and capabilities to operate efficiently and effectively.

At the Association of Charitable Foundations (ACF) we offer a supportive and inclusive work environment where our team can thrive. We are a small friendly team who take a collaborative approach to work.  We value work-life balance, and we believe is supporting our employee’s professional development and wellbeing.

About the role

You will be responsible for the organisation's digital infrastructure, data strategy and accuracy, and user experience. This role ensures the organisation has the right tools and capabilities to operate efficiently and effectively, and leads on data governance and utilisation to drive strategic decision-making. This role will work closely with the Marketing and Communications team to ensure alignment between digital strategy and brand messaging, and with all colleagues to empower them to utilise digital and data effectively in their roles.

Key Responsibilities:

Digital and Data Empowerment:

· Lead the development and implementation of strategies, training, and resources to enable colleagues across all departments to effectively utilise digital tools and data insights in their work.

· Foster a data-driven culture and supporting the organisation through a period of change.

· Develop and deliver practical training sessions and resources on digital platforms and data analysis.

· Provide leadership and guidance to teams on how to integrate digital and data into workflows.

• • Collaborate with stakeholders across the organisation to understand their needs and develop tailored solutions.
  • Promote a culture of experimentation and continuous improvement in digital and data practices.
  • Effectively manage stakeholder expectations and ensuring buy-in for digital and data initiatives.
• Digital Infrastructure & Tech Stack:
  • Oversee the effective product management and use of tools and platforms of all digital communications channels, including CRM, website, email marketing, and social media.
  • Own and manage the organisation's tech stack, ensuring it supports current and future needs.
  • Lead on the development and maintenance of CRM, website functionality, email marketing systems and social media platform integration.
  • Oversee the improvement of user journeys across all communications channels ,taking a user-led approach.
  • Keep abreast of the latest trends and research in digital communications, technology and ways of working; making evidence-based recommendations for continuous improvement.
• Data Strategy & Governance:
  • Maximize the use of data across platforms to provide user insight and learning that measures impact and supports strategic decision-making.
  • Lead the team to provide data and insights in a timely manner.
  • Ensure data is used effectively for audience segmentation and targeting.
  • Lead on data governance, ensuring compliance with data protection regulations.
• User Experience (UX) & Design:
  • Lead on user experience and design, ensuring digital platforms are user-friendly and accessible.
  • Oversee continuous improvements in search engine optimisation and accessibility.

Digital Development:

· Manage digital development projects, including website updates and new platform implementations.

Who we are looking for

We’re looking for someone who can step confidently into the role and deliver at pace. You will have:

· Significant experience in developing and implementing digital strategies across multiple channels (website, email, social media).

· Significant experience in leading and managing digital platforms, including website CMS, CRM, email marketing platforms, and social media management tools.

· Proven experience in developing and implementing data strategies, including data governance, analysis, and reporting.

· Demonstrable experience in improving user experience (UX) and user interface (UI) on digital platforms

· Experience of managing digital development projects and working with technical suppliers.

· Thorough knowledge of digital marketing best practices, trends, and technologies.

· Knowledge of website development processes and technologies

· Knowledge of data protection regulations (e.g., GDPR, PECR).

· Ability to present complex information to non-technical audiences.

· Developed project management skills with the ability to manage multiple projects simultaneously and deliver to deadlines

· Strong communication and interpersonal skills, with the ability to build effective working relationships at all levels.

· Developed strategic thinking skills with the ability to contribute to the overall organisational strategy.

About the Association of Charitable Foundations

ACF is the leading membership association for foundations and independent grant-makers in the UK.

We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good. 

You can read our new five-year strategy here.

You can read the Principles of engagement for our learning, events and networks here

Our values are:
We care · We are open · We are evidence-based · We are ambitious

About our members

We have over 440 members, who together represent one third of the assets of the charity sector and make over 40% of the grants awarded by UK foundations. Our members range from small family trusts to some of the largest charitable foundations in Europe, funding across sectors from social justice and the environment to education and the arts.

Our commitment

We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds.  If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.

Benefits

ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change.  Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year.  We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.

ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.

Due to a recent restructure within the organisation, BVSC are seeking a Children & Young Person Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist

Salary: £29,000- £32,000

Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.

The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Mental Health Advocate you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications 08 June 2025

Interviews taking place w/c Monday 16 June 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

We are looking for a Grants Management Lead who will manage part of ClientEarth’s existing grants portfolio and provide strategic direction within the team and across departments to ensure successful grant management delivery and fundraising.

Meet your Manager

In this role, you will be managed by Jamil De Dominicis. Jamil joined ClientEarth in 2019 and is based in London. As Global Head of Grants, he leads the Grants Management team and oversees ClientEarth’s grants income from trusts, foundations and other statutory and institutional funders. Prior to joining ClientEarth, Jamil worked in various policy, research and grant management roles at the international affairs think tank Chatham House and the National Foundation for Youth Music.

Main Duties

• Manage existing relationships with major foundations and other institutional funders to ensure that funders are aware of project performance and receive regular updates in compliance with grants agreements
• Oversee relationships with senior stakeholders from current and new donors; act as a key facilitator and steward of relationships between funder staff and key programme contacts
• Support on developing and executing the Grants Team Annual Plans and strategy
• Oversee the development and production of well researched and comprehensive proposals and reports to existing donors that meet funding priorities and requirements within the submission deadline, in coordination with programme staff
• Line manage their team effectively by ensuring the Managers and Officers have support and are empowered to lead on their funding portfolios

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant grant management and contract oversight experience with complex funders (essential).
• Significant experience in budget and financial management for large portfolios of funders (essential)
• Good knowledge of foundation, institutional, and statutory income streams and financial processes (essential)
• Experience of working in a not-for-profit organisation, grant making trust or legal environment (essential)
• Experience in line/team management (essential);
• Ability to represent ClientEarth externally to high value funders and other senior stakeholders

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

Marie Curie is the UK's leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Want to apply your strategic communications skills for a good cause? Join one of the UK's best known charities, Marie Curie, as we sharpen our communications to be more strategic, integrated, and insight-driven.

In this newly created role, you will lead the charity's approach to strategic communications, ensuring alignment with our wider organisational strategy. You will utilise your experience, knowledge, and influencing skills to advise senior leaders and key stakeholders. Additionally, you will guide cross-functional teams and oversee high-impact projects. Your passion for audience insights will shape how audiences understand and engage with Marie Curie.

Join our ambitious, motivated and welcoming department.

Main responsibilities:
- Develop, manage, and optimise the Marketing Communications strategy, ensuring alignment across channels, teams, and priorities.
- Lead strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Develop and oversee key messaging frameworks and thematic narratives based on insight and research.
- Manage cross-departmental audience insight initiatives, including segmentation, message testing, and establishing a shared insights repository.
- Monitor and report on performance against strategy and KPIs, using data to support continuous improvement.
- Advise and work closely with senior management, internal communications, teams across the income, innovation and engagement directorate and external agencies.
- Act as operational lead for crisis communications, coordinating responses and ensuring preparedness through robust planning and documentation.
- Oversee external agencies and ensure strategic alignment and delivery of contracted work.
- Line manage the Strategic Communications Manager and lead matrix teams on key projects.

Key Criteria:
- Extensive experience in a senior communications role, with a strong track record of developing and delivering integrated, high-impact strategic communication strategies.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills. Proven ability to engage and influence stakeholders at all organisational levels.
- Expertise in audience segmentation, insight analysis, and message testing to ensure communications are targeted, relevant, and effective.
- Demonstrated experience overseeing issues and crisis communications.
- Experience leading relationships with external agencies to ensure alignment and quality delivery.
- Skilled in managing agency partnerships and working across teams. Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Previous experience in the charity, health, or non-profit sectors is advantageous.

Please see the full job description .

Application & Interview Process

- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: June 15th, 2025. We recommend submitting applications early, as the application process may be closed once a sufficient number of qualified candidates have applied.

Salary: £44,550 - 49,489 per annum + £3,500 London Weighting Allowance if applicable
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Home-based and 1-2 days a week in the Embassy Gardens office in London.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision

Over the next year, Marie Curie is gearing up for a game-changing, large-scale event - being the London Marathon Charity of the Year for 2026. This is more than just an event - it's a high-energy movement designed to skyrocket our brand visibility and raise vital funds for people facing terminal illness.

In this role, you will:

Leading the Marketing
- Take the reins on developing and delivering our marketing and engagement strategy to smash event goals.
- Work hand-in-hand with stakeholders at Marie Curie and our corporate partner to build something unforgettable.
Building the Hype
- Co-create a powerful social media strategy that spans both brands.
- Drive media coverage with our PR team and agency, securing headlines and hearts.
- Team up with our celebrity crew to bring some star power into the spotlight.
Telling Powerful Stories
- Gather compelling stories, create emotional content, and make sure every piece of communication hits home.
- Work closely with our internal teams to bring the brand and partnership to life in everything we do.
Owning the Brand
- Develop the event's visual identity and voice across all channels.
- Be the brand guardian, making sure every message reflects our purpose and passion.
- Collaborate with creatives, designers, and agencies to deliver on-point assets every time.
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.
Driving Digital Impact
- Integrate campaigns across channels for maximum reach and return.
- Track, measure, and fine-tune activity to ensure we're delivering real results.
What you will need
- Proven ability to plan and deliver strategic integrated marketing campaigns across channels.
- Excellent influencing and stakeholder management skills
- Plan and deliver activity involving multiple stakeholders, taking into account different considerations and views and using strong judgement and initiative to problem solve as needed.
- Best practice marketing, digital and PR principles

- Project management experience

Please see full job description here

How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Wednesday 11th June 2025
Salary: £35,530 - £39,474.00 + LW up to £3,500 (where applicable)
Contract:Full Time Contract Role - 12 months
Location: Hybrid/Homebased with occasional travel into Embassy Gardens London

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We are looking for a Family Support Manager who is passionate about making a real difference for families of children and young people with disabilities. This is an opportunity to lead a dedicated team, expand our support services, and make sure that no child or young person is left without the vital care they need due to a lack of resources or support.

You will have the chance to bring fresh ideas, develop new ways of working, and strengthen our support pathways. This role is your opportunity to make a lasting impact, not just by delivering exceptional support, but by building a service that continues to grow and improve as part of our ‘Bridging the Gap’ strategy.

This is a home-based role, and you can be based anywhere in the UK, with travel (paid for) to our Head Office in Kent at least once a month and occasionally to other areas of the UK as required.

About Tree of Hope: ‘Bridging The Gap’ in Children and Young People’s Healthcare

Tree of Hope is a UK children and young people’s healthcare charity dedicated to helping families secure the funding and support they need for their seriously ill and disabled children. Since 1992, we have been a vital source of guidance and assistance for families, empowering them to access medical treatments, therapies, and equipment that are not freely available through the NHS or social care.

In October 2024, Tree of Hope launched our new three-year strategy, ‘Bridging the Gap’, to tackle the growing challenges families face in accessing the care their disabled children need. With over 1 million children in the UK living with disabilities and 40% of families with disabled children living in poverty, the need for support has never been greater. Far too many families are falling through the cracks.

‘Bridging the Gap’ is our commitment to tackling this. Our strategy is focused on expanding our reach, improving access to funding, and building stronger community networks so that more families can secure the vital treatments and support they need sooner. We are determined to make sure that no family is left behind.

Why Join Us

At Tree of Hope, we believe that every family should have equal access to the healthcare they need. To make that happen, we have built a team that is guided by our values of Respect, Dedication, Integrity, Compassion, and Collaboration. These values shape everything we do, from how we support families to how we work together as a team.

We believe that great work should be celebrated. Through our Kudos platform, team members recognise and appreciate each other's contributions every day. Our Annual Staff Awards go even further, shining a light on everyone’s contribution over the year. We also make time to connect and reflect with regular team meetings, socials, and two Away Days each year, opportunities to share ideas, strengthen relationships, and plan for the future.

Your wellbeing matters to us. We are committed to creating a supportive and caring work environment. That is why we actively use Wellness Action Plans, an Employee Assistance Programme, and a Healthcare Plan through the Hospital Saturday Fund. We also invest in your growth, offering a training and development budget to help you thrive and develop in your role.

At Tree of Hope, you will be part of a team that genuinely cares, celebrates success, and works together to make sure that no child or young person is left without the support they need.

Whether you have experience in family support, health and social care, disability services, or a related field, we welcome applications from those committed to making a difference. 

We are supporting a leading professional body with the search for a Financial Planning and Analysis Manager to lead the finance business partnering function – playing a key role in supporting the achievement of the organisation’s aims and objectives through the provision of reliable data, financial modelling and insights.

Bringing your business partnering mindset, and excellent service delivery skills, you will be joining at a time where the organisation is investing in new back-office systems and a new finance system. You will therefore play a pivotal role in embedding new ways of working, and you will lead the continued development of effective financial analysis to facilitate informed decision making across the organisation.

In order to be considered for the role you will have a recognised CCAB qualification, and be able to demonstrate significant experience in roles focusing on Financial Planning and Analysis. You will be adept in implementing and utilising financial analysis tools and business models, demonstrate a customer focussed approach, have excellent interpersonal skills and the ability to challenge constructively at a senior level.
 
To learn more about the recruitment process for this opportunity, please reply to this advert with an updated copy of your CV in the first instance. A member of the TPP team will then be in touch with details of how to apply. Alternatively, contact Matt, Lisa or Sema via [email protected] or 0207 198 6060 to arrange a confidential discussion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.