Service manager jobs in bexleyheath, greater london

The 2021 Census shows that around 36% of Camden’s households are now made up of private renters, and in the Haverstock and Primrose Hill wards, where this project will operate, it’s 27% and 35% respectively. This group of residents is often unaware of what services are out there to help them, where they are located, and how they access them.

This new role has been created to outreach and engage with private renters in the 2 wards specified and it will also include information production, dissemination and project management work. The worker will set up the project and is the key person in ensuring the smooth delivery of it in line with its stated aims and objectives.

Please note: You will need to be based in/around London for this role as it involves work within specific locations in the London Borough of Camden and is not suitable for home working or long distance travelling.

Please also note: Interviews are scheduled to take place on Thursday 12th June

Project management:

1. To plan and deliver the project to all agreed deadlines, milestones and targets

2. To manage the project budget in liaison with CFPT’s Assistant Organiser

3. To gather and record all relevant data and statistics relating to the project

4. To monitor the performance of the project using the methods, format and frequency agreed with the funder

5. To prepare project update reports for CFPT’s Management Committee as and when required

6. To prepare annual project update reports as required by the funder

Relationship building:

1. To identify and build relationships with key contacts e.g. ward councillors, Council staff, and other relevant individuals and groups/organisations

Engaging:

1. To creatively engage with a wide variety of private renters (focussing particularly on the more vulnerable and socially isolated ones) in different locations and settings across the 2 wards to ensure they are aware of the range of local services available to them

Participating:

1. To promote and raise awareness of the project both online and through organising meetings, events and activities in the wards

2. To increase participation in the project both online and through organising meetings, events and activities in the wards

3. To publicise the project and private renters’ issues through the different media and other communication channels

Informing, empowering and supporting:

1. To identify the information, support and other needs of private renters to enable them to effectively engage with their landlord and/or agent and other organisations

2. To help and support tenants to advocate on behalf of themselves, and when required, to advocate on their behalf with the landlord and/or agent regarding individual problems and issues.

Project sustainability:

1. To have an awareness any relevant developments (internal/external) which could impact on work of the project

2. To assist CFPT’s Organiser to identify and make applications to funders to ensure the long-term sustainability of the project, if this is required

Other:

The post holder must undertake:

1. To attend some evening meetings and work occasional weekends

2. To attend CFPT Management Committee meetings and AGM when required

3. To demonstrate commitment at all times to the principles of Equality, Diversity and Inclusion

In this role you will provide mental health statutory and non-statutory advocacy support, including non-instructed advocacy to eligible people living in Tower Hamlets. You will also  provide generic Mental Health Advocacy to people living in the Tower Hamlets and within a hospital setting and the community. 

As the role will be working in male Paediatric Intensive Care Unit (PICU) and acute ward, to best support those people we are actively encouraging applications from men.

Summary

The Vision and Strategy Team at the National Church Institutions are looking to hire a Monitoring and Evaluation Lead to join their fast growing team. The purpose of this role is to oversee the monitoring and evaluation (M&E) of the SMMI grant-making programme to support the delivery of the Church of England's Vision and Strategy. Working with dioceses, external partner organisations and colleagues across the Vision and Strategy team, the postholder will build capacity around implementing M&E good practice for funded programmes and beyond, to ensure effective programme design, monitoring of performance, gathering of information and supporting the release of lessons learned to catalyse wider change within the Church.

The postholder will set M&E policies and direction working closely with their line manager (Head of Grants). They will manage one line report (Monitoring and Evaluation Operations Manager) that will be responsible for ensuring evaluations are effectively undertaken by external evaluators and delivering a limited set of evaluations and mid-term reviews.

The role is critical in providing trustees full confidence in the use of funding and its impact through monitoring and evaluation. This is a strategically important role, as it directly consolidates emerging learning to further support the Church's Vision and Strategy.

About the Department/Role

The Vision and Strategy Team has been established to support the whole Church in its embrace of and engagement with the national Vision and Strategy for the Church for the 2020s, and to support the implementation of the Emerging Church programme. The Vision and Strategy has three strategic priorities: to be a church of missionary disciples, to be younger and more diverse, and to develop a mixed ecology - doing church in varied forms and settings.

The Vision and Strategy team consults on and the Funding and Learning sub-team manages one of the largest grant-making programmes in the country, with £100m + of Strategic Mission and Ministry Investment (SMMI) disbursed annually to support the Church's mission and ministry across England, prioritising investment in the most deprived communities. The SMMI funding includes the Diocesan Investment Programme (DIP) which provides funding for dioceses to enable the bold outcomes and strategic priorities of the Vision & Strategy to become a reality in parishes and communities through programme funding, and smaller Capacity grants. The SMMI funding also includes the People and Partnerships Funding, awarded to partners and networks to help overcome national challenges, by scaling up successful work or innovating, to better support the local church in delivering the Vision & Strategy bold outcomes, and the Lowest Income Communities Funding to sustain and strengthen the Church's mission with low income and deprived communities.

What you'll be doing

• Responsible for the overall approach to M&E to both support the impact and assessment of SMMI funded projects and programmes.
• Develop the pool of evaluators used for baselining and evaluations, owning relationships and ensuring new contractors have synergy and sympathy with the Church of England's ways of working.
• Forward plan overall M&E work and oversee reviews of specific streams of funding and ensure the effective gathering of independent feedback from grantees.
• Work closely with the Head of Grants to make sense of the evaluations emerging in terms of overall Monitoring, Evaluation and Learning strategy and cost-effective use of budget

Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

Please note: Closing date is Sunday 8th June 2025, and interviews will be held on Thursday 19th June, 2025

What we offer

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.

To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.

The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.

Please download the attached job pack to read more. We look forward to recieving your application!

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Purpose of the job

Working across the Network Delivery Department, you will support the efficient day to day administration and co-ordination of the teams. You will play a critical role providing administrative and co-ordination support for the Network Delivery Department ensuring we have strong processes and ways of working to deliver our ambitious goals. You will support individual project teams to deliver specific work streams to help us enable all young people to thrive.

Key responsibilities

Provide administrative and coordination support to the Network Delivery Department to ensure the smooth running of the Department. This includes but is not limited to:

• Support the implementation of new systems and processes across the Department and ensure all are kept up to date

• Maintain team and departmental inboxes and provide first point of contact for enquiries, working across the team to ensure efficient communication and stakeholder satisfaction

• Provide logistical and administrative support to Project Managers relating to the delivery of our youth work programmes and activities with our networks

• Administrative duties including scheduling meetings, minute taking and booking venues/ catering

• Coordinate logistics for the delivery of events and public affairs activity related to the department

• Support ongoing work on departmental process improvement and new filing systems on SharePoint

• Manage and maintain databases and CRM; champion CRM use across the department

• Maintaining budgets, as appropriate

• Booking and arranging travel for young people participating in our programmes

• Manage departmental meetings and support with arranging team away days

• Managing the creation of a range of project documents using Word, PowerPoint, Excel, Access and other software packages

• Support the development of marketing and communications materials

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 26th May 2025 @ 11:59pm (midnight)

Interview Dates: 3rd June 2025

Provisional Start Date: 7th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Job title: Programmes Data Associate
Department: Education  
Responsible to: Global Capacity Building and Data Manager 
Location: London (UK) - hybrid working 
Salary: £27,100 per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Up to 12 months fixed-term contract with a possibility of extension
Start date: As soon as possible (ideally by 1 July 2025)

Are you good with data and spreadsheets and looking to step into the labor market?

Join UWC International as a Programmes Data Associate and contribute to advancing data-driven decision-making across our global volunteer initiatives. In this new role, you will support the Programmes team by collecting, cleaning, and analysing key datasets, as well as crafting accessible visualisations that inform reporting and strategic planning. A core responsibility will be preparing data for the National Committee Fund review, ensuring external reviewers have the insights they need. Working closely with colleagues across departments, you will help identify relevant data sources and enhance monitoring and evaluation efforts.

We are looking for a detail-oriented individual with some experience in data analysis - gained through internships, volunteer roles, or academic projects. Familiarity with spreadsheet tools, data cleaning methods and basic visualisation techniques is essential, while knowledge of UWC’s volunteer-based systems is an asset. This full-time role offers the opportunity to work in a collaborative and purpose-driven environment. If you're a quick learner with a passion for using data to create impact, we encourage you to apply.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules.
Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?  To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 AM (UK time) on Wednesday, 14 May 2025

Interview and/or assessment dates:  

First round interviews on Wednesday, 21 or Thursday 22 May 2025 (remote)
Second round interviews on Wednesday, 28 or Friday, 30 May 2025 (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.

You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.

You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.

You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.

Key Responsibilities include:

• Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.

• Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.

• Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.

• Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.

• Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.

• Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.

• Responsible for job descriptions, person specifications, recruitment packs and job adverts.

• Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.

• Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners

• Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.

• Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’

Essential criteria includes:

• HR qualification or significant demonstrable experience.

• Coaching qualification or significant demonstrable experience.

• Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.

• Demonstrable experience working in a changing and flexible organisation.

• Demonstrable problem-solving and conflict resolution abilities.

• Demonstrable knowledge of best practices, employment laws, and regulations.

• Effective communication skills.

• Strong interpersonal skills – a genuine team player able to relate to a wide range of people.

• Ability to work on own initiative and manage own workload.

• Demonstrable experience of EDI principles.

Desirable experience includes:

• Personal experience of kinship care.

• Experience of working in a dynamic and fast-changing workplace.

• Exceptional business-partnering skills

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.     

• Application deadline:  Thursday 22 May, 9am
• First interview:                 29 May - 2 June
• Second interview:            TBC

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

INDIVIDUAL GIVING AND EVENTS FUNDRAISER

OASIS HUB WATERLOO

32 hours per week (negotiable)

Two-year Fixed Term Contract

£26,737 per annum (Including London Weighting) £33,422 for 1 FTE

We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience in raising funds from individuals and events.

· Progressive and successful fundraising experience and approaches.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This new role will lead on individual giving and events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated advice services. This will include developing our awareness and capacity to gain income from high-net-worth individuals, events and legacies.

To apply please email your CV (max of two pages) and a Supporting Statement.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.

Inspire and impress us!

Return your CV and Supporting Statement by Midday on Thursday 15th May 2025

Face to face Interviews will take place in London Waterloo Date: TBC

If you want an informal chat about this role, please visit the Oasis Charity Jobs Website. 

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1163889

At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.

As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.

Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."

Key Responsibilities:

• Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
• Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
• Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
• Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
• Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
• Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.

 Experience and Skills:

• Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
• Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
• Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
• Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
• Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
• Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
• Computer Literacy: Proficient in using computer systems and software.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

Do you want to change people’s lives for the better? We’re looking for an ambitious, dynamic, super organised Campaigner to help win public services for people not profit. You’ll be persuasive, creative, and keen to make change happen. It’s a fast-paced role in a small team with a big mission!

Job Title: Maintenance Operative

We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.

Hours 40 Hours per week (3-month contract with possibility of extension)

Salary: £34,067 per annum 

Who were looking for:

A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.

How to apply

Please send your CV by 22nd April 2025 via email. 

Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)

It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.

The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit

Location: Hybrid working, 2 days in office, London SE5.

Salary: £59,744 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.

The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully  implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.

Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 27th May, 9.00am

Location: Remote with occasional onsite work
Department: MARAC
Job Type: Full time
Contract Type: Permanent

Are you passionate about working to support victims of domestic abuse? If so, this role could be for you.

Multi Agency Risk Assessment Conference (MARAC) Coordinator

We have an exciting opportunity for a role based within our London MARAC Team, that requires knowledge and experience working within the domestic abuse sector, as well as strong administrative, interpersonal and stakeholder liaison skills.

Multi Agency Risk Assessment Conferences are regular meetings where information is shared by a variety of key organisations both statutory and non-statutory on the highest risk domestic abuse cases in order to create safety/action plans that help reduce and manage risk to victim/ survivors.

This position will require you to work closely with the MARAC Head of Service, MARAC Team, MARAC Chair and partner agencies to ensure referral thresholds are met, meetings are well organised, effectively coordinated, and accurate recordings of the meetings are taken and distributed following planned delivery requirements.

We are looking for a highly organised individual with the passion to make a difference, you will need proficient I.T. skills particularly in Word, Excel and case recording data base systems.

Standing Together is committed to ensuring our workforce is reflective of our diverse population and is therefore committed to increasing representation of staff of Black, Asian and Minority Ethnic (BAME) backgrounds across all roles and at all levels. We strongly encourage applications from within BAME communities.

Salary: £30,192 (ILW) per annum
Full Time: 35 hours per week
Location: Remote with occasional onsite work

CLOSING DATE FOR COMPLETED APPLICATIONS:

Friday, 30th May 2025, 22:59pm
Interviews: Friday, 6th June 2025

REF-221578