Service manager jobs in bishop auckland, county durham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as the Head of Strategic Partnerships
Location:
Remote working with some travel relating to donor stewardship and for team meetings
Salary:
£68,000 per annum plus benefits
Hour:
Full time, 37.5 hours per week
Contract:
Permanent
Are you a strategic, creative fundraiser who wants to make a real impact?
Do you thrive in entrepreneurial environments where your ideas can shape the future?
Do you believe everyone deserves the opportunity to live their best life, regardless of disability or difference?
At SeeAbility, we’re looking for someone like you to lead our high-value fundraising efforts and help us build a more inclusive society.
Your Role
As Head of Strategic Partnerships, you will play a pivotal role in driving income growth and building long-term relationships with corporates, major donors, trusts, and foundations. You will lead with vision and deliver with purpose—developing compelling proposals, cultivating partnerships, and inspiring support for our mission.
You’ll work closely with the Executive Director of Development and a small, passionate team, combining strategic oversight with hands-on delivery. This is your chance to help shape projects from the ground up and see the direct impact of your work.
Your Responsibilities
Lead and Inspire
- Strategic Leadership: Develop and implement a strategy to grow income from corporates, trusts, foundations, statutory bodies, and major donors.
- Corporate Partnerships: Focus on acquiring new corporate partners to build a strong pipeline and increase income.
- Support Other Fundraising Leads: Assist Trusts and Philanthropy leads in building relationships with funders using research and insight.
- Relationship Building: Cultivate and steward partnerships to exceed expectations.
- Collaboration: Work with senior leaders, trustees, and stakeholders to identify and develop strategic fundraising opportunities.
- Networking: Engage with the CEO and trustees to leverage their networks for partnership growth.
- Team Contribution: Actively participate in leadership and departmental management to support the overall fundraising strategy.
- Event Support: Help plan and deliver impactful stewardship and special events.
Manage and Nurture
- Team Management: Line manage key fundraising staff, ensuring they have the support and resources needed.
- Performance Tools: Develop KPIs and pipeline tools for effective budgeting and forecasting.
- Monitoring & Reporting: Track performance indicators, identify risks, and ensure timely corrective actions.
- Culture Building: Promote creativity, innovation, and high performance within the fundraising team.
- Cross-Team Support: Contribute to broader fundraising and marketing activities as needed.
Other Responsibilities
- Database Management: Ensure all fundraising communications and actions are properly recorded.
- Governance & Compliance: Maintain strong governance and adhere to fundraising regulations and policies.
- Trend Monitoring: Stay informed on fundraising trends and opportunities.
- Deputising: Step in for the Director of Development when required.
- Health & Safety: Support a safe working environment by following health and safety policies.
- Cross-Department Collaboration: Work effectively with other departments and locations.
- Confidentiality: Handle sensitive information appropriately and maintain confidentiality.
**Please check the Job description for extensive details
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
**Please kindly upload a cover letter along with your CV for us to consider your application
Why we work for us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Buy or sell annual leave scheme
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Paid DBS and renewals
- Season ticket loans
- Advance Pay/Savings scheme using WageStream app
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References are part of the onboarding process to ensure safety and compliance accordance to Care Quality Commissions requirements .These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
- SeeAbility is committed to diversity, equity, and inclusion.
- Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
- Reasonable adjustments are available throughout the recruitment process.
- In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The client requests no contact from agencies or media sales.
Role summary
Join the leading UK charity dedicated to supporting babies born premature, to lead a new programme of work in Wales. This is an excellent opportunity for a proactive programme lead or project manager to lead engagement with healthcare teams and parents/carers across Wales to improve care for babies across 9 neonatal units, focussing especially on babies who face the biggest challenges.
Every year in Wales, around 2800 babies are born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Many of these babies, and their families, will face inequalities which relate to their ethnicity, or their socio-economic disadvantage.
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for someone with the skills for engagement and project management to join team. This is a fantastic opportunity for someone to help lead an exciting new programme of work, to understand the needs of parents and healthcare teams across Wales, to increase reach and impact in the country.
- Location: Based in Wales and able to travel to 9 neonatal units across the country. We expect at least 1-2 visits to each unit in the fixed term of the contract
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Salary: £36,850 FTE
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Terms: 28 hours per week. Fixed term to end of March 2026
The role is funded by the Welsh Government.
Role details
TBliss has recently been awarded a one-year grant from the Welsh Government to deliver a programme of work to support and drive neonatal service transformation across the country. In line with Bliss new 4-year strategy, this programme will work with neonatal healthcare professionals across the 9 neonatal units in Wales, support families whose babies need this vital care, and include research and policy work to improve care across the country.
The programme lead will coordinate the work of this programme, which will be managed by teams across Bliss, and lead on the engagement of parents and healthcare teams across Wales. During the 12 months of the funding agreement, to the end of September 2026, the programme will:
•Raise awareness of and access to Bliss’ information and support for parents
•Support all neonatal units to progress through Bliss’ Baby Charter standards
•Undertake service-user involvement work to inform the development of a new digital parent support service
•Undertake engagement work with health professionals to inform training and the development of resources to support the delivery of Family Integrated Care (FICare)
•Carry out a policy research project on neonatal inequalities.
The ideal candidate will be able to demonstrate the following skills and experience:
•Proven ability to build effective internal and external relationships with a range of stakeholders
•Strong experience of project management, able to juggle multiple priorities and coordinate with others to deliver activities on time and to budget
•Self-motivated and solutions-focused, able to work on own initiative to get things done
•Demonstrable understanding of how to involve service users in the development, delivery and evaluation of services
•Strong understanding of equity, diversity and inclusion, and of inequalities related to healthcare, and how to tackle these.
Knowledge of Welsh healthcare systems in general, and maternity/neonatal services in particular would be a distinct advantage
For more details please view the job description and person specification attached to this advert.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.
How to apply
Interested applicants are requested to submit the following documents
•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
- The deadline for applications is 9am on Monday 8th September.
- First interviews will take place on the 12th September online.
- Second interviews will take place on the 22nd September in Cardiff
The client requests no contact from agencies or media sales.
Hope and Homes for Children is looking for a talented Community Fundraising Manager to join its Public Engagement team and help millions of separated children get Back to Family.
About the role:
As our Community Fundraising Manager, you’ll be joining us during an exciting period of growth as part of an innovative, motivated team. You’ll be stewarding our existing community supporters as well as working to develop new fundraising products that will grow our global community of supporters.
About you:
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to creatively and strategically engage supporters and potential supporters in active fundraising.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Location: Remote working with quarterly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date: The final cut off for applications is 7 September 2025 so please get in touch if you have the right skills, experience and passion for our cause.
To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
Other information: This post requires the post holder to have the right to work in the UK and will be subject to a DBS check.
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc
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What if you could be part of a technology transformation that creates meaningful change for the communities that need it most? Imagine working on digital products that deliver help and hope to millions while building your career in a truly cause-driven environment?
About the opportunity
As a Senior Product Manager, you'll manage delivery of digital services at the Alzheimer's Society as part of an exciting technology transformation programme. You'll be at the heart of this transformation. You'll work with multidisciplinary product teams to deliver modern, secure and user-centred tools through a sustainable, user-led approach. Enhancing our capabilities and maximising our impact. You'll have the opportunity to work on a wide range of products as the organisation's needs evolve, and you'll help scale our largest products to thousands of users.
You'll be in an impactful role within our IT Delivery team working closely with the Digital team and part of our Technology Directorate. You'll report to the Product Lead for your professional development. You'll lead on cross-functional product portfolios using agile methodology, setting goals, strategy and priorities that define how thousands of people get support from us daily.
If you're an experienced Senior Product Manager looking for an opportunity to deliver digital services in a mission-driven environment, we'd love to hear from you. Your expertise will make a meaningful difference to families facing dementia's greatest challenges, and your work will make a real difference to their lives.
About you
You're a user focused Senior Product Manager with a successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in large organisations. You have significant experience in understanding and balancing client, organisational, and technical needs when setting product strategy and direction. You're passionate about Tech for Good with a genuine desire to work in an equity-driven organisation solving real world problems.
You'll have:
- Successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation.
- Significant experience in understanding and balancing client, organisational, and technical needs and knowing how to balance these when setting product strategy and direction.
- Significant experience of researching, prototyping, launching and scaling products and platforms from inception to live.
- Ability to embody a product-mindset and be intensely user-focused, using qualitative and quantitative data to track progress against user outcomes.
- Significant experience working cloud architecture and infrastructure and managing relationships between interdependent technology teams.
- Strong influencing skills with the ability to persuade and negotiate with senior stakeholders up to Director level.
- Commitment to sharing knowledge, mentoring and coaching others with a passion for working collaboratively.
What you’ll focus on
- Leading the creation and evolution of the product vision, strategy, and objectives while discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members.
- Coordinating across complex dependencies to deliver features that improve the overall user experience while engaging with teams across the organisation to align plans, understand priorities, and communicate changes to users.
- Collaborating with user-centred design specialists and technical specialists to make sure our services are sustainable, flexible, and designed with users in mind - while developing product roadmaps that balance this alongside organisational priorities.
- Using qualitative and quantitative data to make informed, outcome-focused decisions while tracking and monitoring product performance and user outcomes to iterate and improve on features.
- Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences.
- Line managing and coaching members of the product community as we continue to grow, building a team culture in line with our organisational values.
Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps deliver help and hope to millions while working on products that truly matter.
Important Dates
Application Deadline: 23:59 on Sunday 24th August.
Applications will be reviewed: Week commencing 25th August.
Interviews will take place mid-September.
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.
We are recruiting a Cantonese speaking Team Manager to join the STEP team delivering this new programme. You will oversee a team of Employment Advisors who provide remote support to participants, assisting them in accessing job opportunities, education and training.
You will be responsible for providing effective leadership, guidance and support to the Employment Advisors, monitoring and managing their workflow and providing coaching and mentoring to enhance their performance. Your responsibilities will also include quality assurance of STEP programme delivery, monitoring and reporting programme outcomes and compiling and analysing data on the effectiveness of the team’s interventions and activities.
About you
We are looking for candidates who have:
- Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
- Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
- Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
- Experience in outcome monitoring, data analysis, and reporting.
- Advanced level of English
- Competency in Cantonese
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 28th August.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
Looking for a role where your security expertise could make a real difference? Interested in protecting digital infrastructure that transforms lives and supports a cause you can truly believe in?
At Alzheimer's Society, you'll face unique cybersecurity demands that go far beyond typical corporate security. You'll safeguard sensitive research data that could unlock dementia breakthroughs, secure systems that connect vulnerable people to essential support, and protect donor information across a nationwide network of services.
One in three people born today will develop dementia - the UK's biggest killer. Your security expertise will be instrumental in helping us reach them with crucial support while protecting groundbreaking research that could change the future of dementia care.
What this role offers you:
- Opportunity to shape security strategy for one of the UK's largest charities.
- Contribute to digital transformation initiatives affecting 1700+ staff and thousands of volunteers.
- Drive innovative security solutions for unique charity sector challenges.
This is a career defining position, and would suit someone looking for a long term role offering career development and the opportunity to build and evolve the security capabilities of one of the UK's largest charities.
As Security Operations Manager, you'll lead a security team protecting infrastructure that serves 1700+ colleagues and over 6000 volunteers nationwide. Working within our Technology directorate, you'll collaborate with IT teams and stakeholders across our organisation to manage security operations protecting everything from research data to financial systems processing millions in donations.
About you
You're a security professional who thrives on challenge. Your technical expertise in managing security operations comes with the leadership skills to develop high-performing teams. You have experience implementing information security standards across corporate systems and can communicate complex security concepts clearly to both technical specialists and non-technical stakeholders. You're skilled at balancing robust security with accessibility and usability needs, and you understand the unique challenges of protecting sensitive data in a charity environment.
Essential experience
- Demonstrated experience leading security incident responses with measurable outcomes.
- Significant line management experience leading, coaching and developing a team of security professionals.
- Track record of implementing security frameworks in complex, multi-stakeholder environments.
- Proven ability to balance security requirements with accessibility needs in real-world scenarios.
- Clear examples of communicating complex security concepts to both technical specialists and non-technical stakeholders.
- Understanding of the unique data protection challenges in sensitive environments.
What you'll focus on
- Leading security operations teams and implementing controls across all security domains.
- Overseeing security incident management and breach investigations.
- Managing network, infrastructure, and data security compliance (GDPR, Cyber Essentials, PCI DSS).
- Leading DevSecOps teams on Secure By Design integration and deployment.
Ready to use your security expertise to defend systems that change lives?
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
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Support programme managers to collect, manage and analyse data
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Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
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Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
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Maintain and improve Media Trust’s Salesforce CRM
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Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
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Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
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Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
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Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
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Assist in developing our systems and processes to support innovation through data and insight
Project support:
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Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
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Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
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Demonstrable passion for digital, with two to three years’ experience in digital or a related field
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Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
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Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
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Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
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Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
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Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
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Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
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Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
We’re looking for a Policy and Public Affairs Manager with a proven ability to manage relationships with key stakeholders at a national level and a deep understanding of the education policy landscape. This is a great opportunity to join an ambitious team redefining public service delivery through tech innovation and strong partnerships.
Oak is the publicly-funded provider of free, high-quality digital curriculum and teaching resources for schools. We are a pioneering organsation, fully remote and mission-driven, working to support teachers and improve pupils’ access to quality education. Oak offers high levels of flexibility, autonomy and purpose.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Oak's success is built on a wide range of partnerships across the education and wider public sector. This is a fantastic opportunity for a policy and public affairs professional to manage key relationships and develop Oak's policy role.
What You’ll Be Doing
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Manage relationships and inputs with important stakeholders across the education, political and commercial sectors. Act as the lead policy liaison between Oak and the Department for Education
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Work with partners and the Department for Education to develop, agree and fulfil Oak’s policy role and remit within the curriculum, education, AI and edtech landscape.
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Write speeches, presentations, briefings and public papers to communicate Oak’s role and impact, and support Oak’s proactive and reactive media work. You will also represent Oak at public events and in meetings with key figures interested in our work.
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Ensure the continuous improvement of Oak’s external monitoring, stakeholder engagement and policy work.
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Deputise for the Head of External Relations and take on other general responsibilities as required.
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Regular travel to London for in-person meetings and events, including some overnight stays
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation as well as support and model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen and keep getting better.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
What We’re Looking For
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4+ years holding responsibility for the development of policy and stakeholder relations.
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Extensive knowledge of the education landscape and policy agenda plus developments in AI and edtech.
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A skilled communicator, able to analyse, distil and convey complex information succinctly and build positive relationships with external stakeholders.
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Organised and detail-oriented.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: 23:59 on 31 August 2025
If this sounds like the kind of role and team where you would thrive, we'd love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage.
We love giving feedback, so at the end of the application process we'll share how well you performed.
We are aiming to start interviews in early September 2025.
We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
35 hours per week
£35,100 per annum
Benefits:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
Full details about our benefits can be found on our website.
Location: Hybrid (occasional travel to London office)
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Finance Team.
We are currently looking for a Management Accountant to join our dynamic, ambitious team.
In order to be successful in this role, you must have:
-Part-qualification (ACCA, CIMA, ACA (ICAEW), etc.) and actively studying
-Strong attention to detail and ability to analyse and interpret significant amounts of financial data
-Highly IT literate and experienced at using multiple software tools, including Microsoft Excel
-Charity sector experience desirable
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is 11:59pm on Sunday 7th September 2025.
Interviews will be held on the 18th and 19th September.
Community Based/Home Working – South East
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South East of England, East Sussex, West Sussex, Surrey, Kent and Essex.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 3rd September 2025, 5pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.
Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.
In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests.
Who we are looking for
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
We are looking for an SLC Coordinator to join us to continue to grow the scope and presence we have already established in the Yorkshire and Humberside region. We are open to considering candidates who are looking for flexible part-time working as well as those who wish to work full-time. The salary would pro-rated for less than 36 hours per week.
About the role
The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region. We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs activity, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success.
About you
You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.
We have an exciting opportunity for a Cantonese speaking Programme Assistant to join the STEP team making a real difference in the lives of people rebuilding their futures in the UK. You will be responsible for supporting the day-to-day operations, including administrative coordination, data management, and frontline communication with participants and referral partners. You will play a vital role in ensuring the programme runs efficiently and that both participants and staff are supported with timely and accurate information.
You will also contribute to reporting, analysis, and quality assurance activities across the programme, working closely with Employment Advisors and Programme Managers to ensure referrals are processed effectively, data is maintained accurately, and enquiries are handled professionally and sensitively.
About you
We are looking for candidates who have:
- Previous administrative or team support experience
- Experience in a customer service or support role would be desirable
- Strong administrative and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- A systematic and organised approach to work
- High levels of efficiency and the ability to prioritise work and meet deadlines
- A proactive, enthusiastic and flexible approach to working with colleagues and stakeholders
- Advanced level of English
- Competency in Cantonese and Traditional Chinese
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 29th August 2025.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.
About the role
This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.
Responsibilities
Travel and Logistics Coordination
· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities
· Maintain clear and accurate records relevant to bookings and logistics
Administrative and Systems Support
· Handle ad-hoc administrative requests as required by team members
· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks
· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed
Inbox and Data Management
· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.
· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies
Events and Engagement Support
· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination
· Coordinate and execute mailouts to stakeholders or members as needed
Compliance
· Maintain the gift and hospitality register as required
· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping
· Distribute incoming post to relevant departments or individuals and keep records as necessary
Team Support
· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Requirements
Personal attributes you will have
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Discretion when handling sensitive information, including managing gift registers
- Solutions-focused approach with a commitment to delivering high-quality support
- Flexible and adaptable, able to respond to changing priorities
Experience you will have
- Proven experience in an administrative or office support role
- Experience with CRM systems and data management best practices
- Desirable
- Experience using Monday (the website)
- Experience in event coordination and/or project support is advantageous
Skills you will have
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills and the ability to manage multiple tasks and priorities effectively
- Ability to produce accurate, high-quality work
- Proficient in Microsoft Office Suite and familiarity with Adobe software
- Effective written and verbal communication skills for interacting with internal and external stakeholders
- Demonstrated problem-solving skills with initiative in responding to adhoc or changing requests
Knowledge you will have gained
- Familiarity with CRM systems and data management best practices
- Knowledge of confidentiality requirements and best practices for handling sensitive information
- Desirable
- Basic understanding of event coordination and project support processes
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- In your supporting statement, please also include brief examples that demonstrate the following:
- Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
- Your experience using tools or systems to help organise meetings, travel, or internal processes.
- An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.
Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process:
Closing date: 25th August 2025 at 11:59pm
Interviews will take place via Teams on Monday 8th September & Tuesday 9th September
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
To apply, please provide the following documents:
• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- Brief examples that demonstrate the following:
+Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
+ Your experience using tools or systems to help organise meetings, travel, or internal processes.
+ An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role
The client requests no contact from agencies or media sales.