Service manager jobs in blackrock, county dublin
About the Role
Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
What you’ll do:
- Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
- Oversee income and data processing, enquiry handling, and complaint management.
- Drive continuous improvements in systems, processes, and supporter experience.
- Monitor KPIs, report on performance, and implement service enhancements.
- Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
- Collaborate with teams across MAP to deliver supporter-focused solutions.
About You
What we’re looking for:
- Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
- Strong people management skills, with the ability to coach, motivate, and develop teams.
- Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
- Experience improving processes and meeting/exceeding service level agreements.
- Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
- CRM experience (Microsoft Dynamics desirable).
Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels
(written, verbal and digital), supporting the team to continually improve interactions with
supporters.
- Be responsible for translating complex organisational and campaign information into
clear and actionable briefs, messaging, scripts and training resources for the team.
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are
heard across MAP’s teams.
Team Leadership and Development
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe
environment where the team can do their best work, learn and collaborate.
- Line manage the Supporter Care and Database Assistants – set clear objectives and
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and
supporting their wellbeing.
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in
delivering exceptional supporter care and acting as the first point of escalation.
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great
interactions with every supporter who emails, calls or writes to us.
- Regularly review, monitor and report on KPIs, including the speed and quality of
interactions. Identify trends, opportunities and risks and be responsible for
implementing timely and appropriate adjustments where necessary.
- Be responsible for submitting complaint and feedback reports and information for
quarterly reporting to the SMT and board.
- Presenting quarterly reports more widely across MAP and proactively share feedback,
complaints and compliments with relevant colleagues.
- Adopt a culture of continuous improvement, leading and supporting the team to
develop processes to better meet SLAs and supporter needs.
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to
troubleshoot non-technical issues and provide a high level of support and training to the team. Cross-organisational collaboration
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management.
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider
Compliance and risk management
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations.
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice.
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust.
General responsibilities
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities.
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences.
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively.
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers.
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context.
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable).
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel.
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging.
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives.
- An ability to apply awareness of diversity issues to all areas of work.
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within
the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to shape and lead the procurement agenda for a growing organisation?
We’re looking for a Senior Procurement Manager to be the centre of excellence for all things procurement. A hands-on leader who can set the direction, build best practice, and roll up their sleeves when needed.
This is a newly created role with huge scope. You’ll work across diverse categories, from services and goods to tech and indirect spend, with a blend of strategic and operational responsibilities. One day you could be leading a major tender, the next implementing a new procurement process or supporting managers to close capability gaps.
What you’ll be doing
- Own and lead the full end-to-end procurement lifecycle across multiple categories.
- Develop and embed best practice procurement and contract management processes.
- Partner with stakeholders at all levels to deliver value, compliance and strong commercial outcomes.
- Drive procurement training, awareness and upskilling initiatives.
- Shape and implement policies and purchase-to-pay processes.
- Build effective supplier relationships and support onboarding activities.
What you’ll bring
- Proven experience in procurement management (category or senior level) across a wide range of categories.
- Strong commercial acumen with knowledge of best practice procurement principles.
- Skilled in tendering, negotiation and supplier performance and relationship management.
- Excellent stakeholder engagement skills, confident influencing at senior levels.
- A proactive, hands-on approach – able to deliver results and drive change independently.
- Comfortable working in evolving environments and building processes from the ground up.
- Desirable skills - Experience spanning multiple sectors. MCIPS qualification (or working towards it). Exposure to transformation programmes or greenfield environments.
Why join us?
This is a unique opportunity to make your mark in a newly created role – bringing fresh thinking, embedding best practice, and shaping procurement for the future. If you’re pragmatic, adaptable, and motivated by driving real impact, we’d love to hear from you.
Apply now to lead, influence, and deliver as our Senior Procurement Manager.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
If you are offered a role with us, you will need to complete a standard DBS check. We will submit your application and pay for your check.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.
The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), Female genital mutilation (FGM)/cutting , Forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.
The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.
The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 4 September 2025
Interview Date: 18 and 19 September 2025
The client requests no contact from agencies or media sales.
Are you a digital delivery expert looking to make your mark on one of the UK’s largest health charities?
About the role
As a Technology Delivery Manager, supporting the work of our Technology Enabling Functions Portfolio, you’ll be responsible for coordinating and overseeing the delivery of capability and services on our Workday (BHF’s HR system) product roadmap. Ensuring compliance with company policies, you’ll also make sure teams operate efficiently by coordinating resources, managing workflows, and maintaining delivery momentum to achieve BHF’s strategic goals.
As part of our Technology department you’ll play an integral role for BHF, helping to deliver our overall organisational strategy, which is to support research and innovation and to help people affected by heart and circulatory disease.
About you
As our ideal candidate, you’ll have:
- An understanding of Agile and Scrum methodologies, with applied knowledge of frameworks such as Scrum or Kanban.
- Previous project management experience and a thorough understanding of various project management methodologies including Waterfall, Agile, and Lean techniques.
- Excellent communication and stakeholder management skills, able to effectively convey project status, risks, and goals to clients and executives.
- Knowledge of development processes, DevOps, or cloud technologies.
Able to handle blockers and adjust plans when needed, you’ll be able to translate user requirements into technical solutions, balance multiple priorities, manage ambiguity, and deliver results on time and within budget.
You’ll also have strong stakeholder management experience, matched by previous experience of working collaboratively with multidisciplinary teams.
Our work is fundamental to the health of the nation with an impact globally, so we require a world-class Technology team. If you have the skills and experience, we're looking for, then we want to hear from you!
Working arrangements
Please note, this is a 12-month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us
Our vision is a world free from the fear of heart and circulatory diseases.

OVERALL PURPOSE
The primary purpose of the Night and Weekend Supervisor role is to oversee the provision of high-quality services. This includes supervising night care staff, ensuring compliance with health and safety regulations, and providing direct support to clients to promote their well-being and independence.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
KEY RESPONSIBILITIES
Team Supervision:
- Oversee the working practices of night staff to ensure high standards are maintained.
- Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
- Carry out the induction and training of new staff and volunteers, and participate in team appraisals.
· Provide guidance, training, and support to night care staff
Resident Support:
- Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3).
- Provide emotional and practical support to distressed residents, fostering development and independence.
- Ensure the resident’s records are accurately maintained and updated.
- Foster a respectful and supportive environment for both residents and staff,
Compliance and Safety:
· Ensure adherence to all health and safety and safeguarding policies.
· Report any incidents or concerns to the Night and Weekend Manager promptly.
Administrative Duties:
· Assist in updating internal management information systems (e.g., INFORM) with relevant data.
· Support basic rent account management tasks as needed.
· Help coordinate staff schedules and cover arrangements for night shifts.
· Monitor and report on stock levels of essential supplies used during night shifts.
· Participate in occasional meetings or training sessions outside regular hours to stay informed about organisational updates.
· Ensure all administrative practices comply with MPMT’s policies and procedures.
PERSON SPECIFICATION
ATTRIBUTES
Qualifications
ESSENTIAL: A good general standard of education including as a minimum English and Mathematics GCSE at grade A*-C or equivalent.
DESIRABLE: Management and leadership training or at least two years’ experience in a leadership role.
Skills and Knowledge
ESSENTIAL: An understanding of housing legislation, safeguarding practices, and issues affecting vulnerable groups such as homelessness or domestic abuse survivors.
DESIRABLE: Ability to develop and maintain relationships with diverse individuals, including residents, colleagues, and external agencies.
Excellent IT skills – proficiency in using Microsoft applications like Word and Excel.
ESSENTIAL: High level of accuracy and attention to detail.
High level of written and oral communication skills.
Ability to work independently and as part of a team.
High level of personal organisation with the capability to work without close supervision.
Calm, confident, and positive role model.
Ability to adapt quickly to different situations.
Experience in dealing with confidential issues.
DESIRABLE: Commitment to promoting and safeguarding the welfare of residents.
Confident using HR systems and resident logging system.
Special Conditions
Motivation to work with vulnerable populations.
Emotional resilience in handling challenging behaviours.
Additional Requirements
- Completion of an enhanced DBS check before employment.
- Provision of two professional referees.
- Residency within a reasonable travelling distance is desirable.
1. This role is for female-only applicants.
2. Unfortunately, we are inaccessible to wheelchair users.
3. You must have at least two professional referees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals.
Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant Philanthropy team and play your part in enabling sustainable and ambitious growth.
This is an exciting opportunity to take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with existing funders and identifying and pursuing new funding opportunities.
If you are a relational person with good communication skills, are driven and looking for a role where you can really make a difference in the lives of young people, you could be the right person for this role.
The important stuff
Salary: from £38,000
Contract: Full-Time, Permanent (3-4 days considered)
Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Tuesday 26th August (We interview on a rolling basis and might close the application early if we find the right candidate)
Interviews: First interviews will be held in-person on Wednesday 3rd September. Final online interviews will be held on Friday 5th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
Person Specification
- A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo's mission to inspire and equip organisation to bring about ambitious and sustainable social change.
- Excellent relationship building and application writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
- Some knowledge of statutory fundraising is desirable but not essential.
- Extremely organised and efficient; calm under pressure, able to juggle competing deadlines and priorities, splitting time across multiple projects.
- Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers, and external agencies.
- A desire to grow and develop; able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise with team members.
Key Responsibilities
Relationship Management
- Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
- Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
- Prioritise research to constantly develop future pipeline.
- Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts & Statutory partners.
Write applications and reports
- Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
- Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
- Develop general communications on the work of Resurgo to inspire and update our Trust audience.
- Produce reports and updates on the impact of our work for funders in a timely manner.
Data Management and Monitoring
- Update our internal database (Salesforce) with all donor interactions, donations and other details ina timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
- Manage the Trusts & Foundations and Statutory pipelines and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.
Line Management
- Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Operational Manager - IPS Grow
This is an exciting time to join the team! As of Spring 2026, the organisation will be delivering Fidelity Assessments and supporting IPS services with their SMART action plans as part of the DWP’s Connect to Work programme.
We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Assessors working across England and Wales.
This role will be part of a brand new team, working together to ensure that Connect to Work IPS services have the insights and plans needed to deliver the highest quality outcomes for IPS clients.
Position: Operational Manager - IPS Grow / England and Wales
Location: London/Hybrid
Hours: Full-time
Salary: £60,500
Contract: Permanent
Closing Date: 11:59pm Monday 25th August
Interview Dates: 30-minute Zoom interviews will take place on Thursday 4th September. Face to face interviews will take place on Monday 15th September at the office in London.
About the Role
We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Reviewers working across England and Wales. The focus of the role is to support and develop Reviewers to have impact by delivering high quality Fidelity Reviews and communities of practice, driving quality of IPS provision and performance of delivery partners across England and Wales.
You will work collaboratively with the broader team to coordinate resources to ensure that contract KPIs are met.
The Team
The IPS Connect to Work team will sit within the wider IPS Grow team. IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services across England and Wales. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
Key areas of responsibility include:
- Line management, coaching, and field mentoring of team
- Stakeholder engagement and delivery of targeted interventions to support IPS services to deliver better outcomes
- Work across IPS Grow and contribute to national objectives
About You
Skills, experience and qualifications we are looking for include:
- Managerial and leadership experience: Substantial experience managing teams and projects to successful delivery of performance expectations; leading by example and supporting the team to translate research into effective on the ground practice.
- Delivering tangible results in an IPS context: Previous background in an IPS leadership capacity; demonstrated ability to drive tangible improvements in outcomes for clients and work effectively with senior system stakeholders to unblock issues; deep understanding of the IPS model and how it applies in practice.
- Project management: Experience delivering complex projects against project plans, timelines and deliverables that are results focused.
- Data and IT: Strong IT and data analysis skills; ability to interpret and translate data meaningfully.
- Negotiation skills: Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for services and clients.
- Collaborative approach: Skilled in building consensus and fostering cooperation with diverse groups.
- Workload management: Allocating and delegating tasks as necessary, able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines.
About the Organisation
Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities. This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.
Skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. Combining these specialisms in different ways to address specific social challenges. The organisation creates effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.
Ready to make your own impact on these issues? Then come and join the team.
The multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
Other roles you may have experience with could include IPS Grow Manager, IPS Grow Project Manager, IPS Grow Lead, IPS Grow Programme Manager, Project Manager, Programme Manager, Programme Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £28,711.10 per annum plus £5023.71 London weighting per annum
Location: Kensington High Street – Shelter shop
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: Monday 25th August at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our second newest Shelter shop opening this Autumn? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.
Become a part of our brand-new exciting Shelter boutique shop opening in October 2025 in Kensington High Street.
This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We have an opportunity for a Buyer to join our team in Basingstoke.
This is a full time permanent role with a mix of home and office working.
The starting salary is £30,000 to £36,000 depending on your experience.
The Role:
As a Buyer you will be supporting the delivery of our procurement sourcing projects and the pipelining of some of our procurement activity.
You'll work collaboratively with the wider Procurement team, project teams, and engage with key stakeholders to assist with identifying their requirements.
This role will give you the opportunity to be more involved in the end to end procurement process, and you will be expected to define, scope and start to implement the sourcing strategy
What we need from you:
You will need to have an understanding of the principles of procurement and category management in a business context.
You'll also need experience of sourcing, negotiating with suppliers and managing supplier relationships.
We are looking for:
- Excellent communication skills with internal and external customers
- The ability to listen and understand what our stakeholders need
- The confidence to negotiate the best outcome for SNG
- The ability to work in an ethical and compliant manner
- A positive and proactive approach
Experience of working in the housing or public sector is not essential, but would be an advantage.
What we can offer you:
As a member of the Procurement Team you'll be part of a friendly, active and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme
• A range of wellbeing discounts including Gym Memberships
About us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
The client requests no contact from agencies or media sales.
Job title: Development Manager
Hours: 35 hours per week full time or part time considered. If your preference is to work part time, you will be required to work at least 3 days per week. We are open to flexible working and hybrid options for this role.
Reporting to Director of Development
Salary £37,500 per annum FTE
Wells Cathedral is a masterpiece of English Gothic architecture, renowned for its astonishing beauty, historical significance and its international reputation for music.
It stands as one of the most impressive cathedrals in the UK and is a world-class centre for worship and mission, inspirational music and creative engagement with young people and visitors from around the world.
Are you an inspiring fundraiser with a track record of engaging a range of individual donors?
Would you like to utilise your excellent relationship building skills and creativity to help inspire philanthropists with the work of Wells Cathedral and help conserve and maintain it for future generations?
Could you deliver one of a kind events and exceptional communications to inspire support from individual donors towards an important place of worship and a world renowned heritage organisation?
The Development Manager will play a critical role in developing and managing individual fundraising for the Cathedral with a particular focus on engaging and inspiring the Cathedral’s individual supporters, Major Donors and prospects with the work of the Cathedral, developing and implementing robust stewardship activity and undertaking and developing vital prospecting processes to support both priority projects and year round fundraising.
This role will line manage the Development Assistant.
As Development Manager you will:
· Lead on creating and developing the Individual Giving strategy for the Cathedral, in consultation with the Director of Development.
· Deepen relationships with existing supporters by developing and delivering an impactful stewardship framework for individual donors.
· Work in consultation with the marketing team to create inspiring and relevant communication strategy for individual supporters with a focus on impact, to include regular feedback mechanisms to improve stewardship plans and engagement.
· Build the financial resilience of the Cathedral through developing individual prospecting processes, prospect research, and developing qualified prospect pipelines to secure income from individual supporters and major donors. With an initial focus on the Vicars’ Close project and developing in line with future priorities.
· Work with the Director of Development to develop an inspiring range of bespoke cultivation plans for Major Donors.
· Design, deliver and support a range of unique events to inspire supporters and cultivate new relationships, bringing to life the extraordinary work of the Cathedral. Work across the cathedral to integrate fundraising into existing events and programmes.
· Achieve results through persuasive and compelling proposals for Major Donors and creation of robust budgets. Amplify project impact through inspiring reports and personalised engagement opportunities.
· Develop, manage and deliver Wells Cathedral’s individual giving programmes, including Planned Giving, regular inspiring appeals and individual giving opportunities as part of priority projects.
· Strengthen supporter relationships across the organisation, working with the Cathedral leadership team, Chapter and project leads to support engagement with individual donors and Major Donors.
· Develop and implement plans to keep existing donors engaged, with opportunities to increase their level of giving over time and in line with projects and targeted appeals.
· Regularly report progress to the Development Director and Cathedral Chapter on the individual giving income pipeline, supporter engagement, upcoming opportunities, and challenges.
· Keep up to date with trends and good practice and identify opportunities to improve and develop Wells Cathedral’s individual giving.
· Utilise CRM as an effective Relationship Management tool and develop robust prospecting processes.
· As the Cathedral’s Gift in Wills strategy develops, support engagement opportunities for individual supporters and develop appropriate processes to support this area.
· Network and keep abreast of the wider funding landscape and giving trends to inform the strategy.
· Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Development Team and maximise the impact of the fundraising function. Some weekend and out of hours working may be required.
We would like to hear from you if you:
· have enhanced income streams, with a focus on individual supporters and Major Donors and made a real impact upon the charitable objectives of an organisation — a degree is not an essential requirement.
· enjoy building and deepening relationships with a range of individual supporters, with exceptional interpersonal skills and the ability to tailor opportunities to funder priorities.
· have a successful track record in developing individual giving programmes and major donor relationships, securing funds from a range of individuals and Philanthropists.
· are a persuasive and influential communicator, with exceptional communication, writing and research skills.
· Confident to engage with multiple stakeholders including volunteers, prospective donors and high level supporters.
· have an ambitious, positive, and creative approach, with experience at working collaboratively organisation wide.
· have strong networking, collaboration, and relationship-building skills, with the ability to inspire and motivate others — internally and externally at all levels.
· enjoy in prospect research and developing successful cultivation plans to inspire donors and secure funding.
· have delivered exceptional donor experiences and co-ordinated special events and inspired a range of individuals donors.
· are passionate about working for Wells Cathedral and making an impact within the heritage sector.
The successful applicant will also be expected to share in Wells Cathedral’s commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
We welcome applications from those with existing fundraising experience and looking to further their experience in a manager role, with line management responsibilities. We currently operate a hybrid model of working and are open to discussing flexible ways of working, including full and part time and some remote working. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full time or need more flexible working patterns.
Please get in touch to arrange an informal conversation ahead of applying to learn more about us and why this opportunity is right for you.
To apply, please send a copy of your latest CV together with a supporting statement (no more than 2 pages) explaining your motivations for applying for the role, how your skills, knowledge and experience match the role outline and what you can bring to it. If your preference is to work part time, please state how many hours a week you wish to work.
Shortlisted candidates will be expected to complete our standard Application Form and Equal Opportunities Monitoring Form.
In return we offer:
· 6.6 weeks of annual leave per annum inclusive of bank holidays. The holiday year runs from 1 January to 31 December.
· A discount of 10% is available in the Cathedral Shop and Café.
· Staff training and opportunities to develop your skills.
· Pension Defined Contribution Scheme. Contributions as % of salary:
Age Employee Employer
<50 3% 5%
50–55 4% 8%
>55 5% 10%
· Parking spaces are available in the Cathedral car park. Cars are parked at the risk of the owner.
· All reasonable working expenses will be met in line with Cathedral policy.
The appointment will be conditional on the satisfactory completion of all pre-employment checks, including a basic DBS check. A probationary period of 6 months will apply to this post.
First stage interviews: 23 September 2025
Second stage interviews: 29 September 2025
The client requests no contact from agencies or media sales.
Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK.
The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance.
At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.
What You'll Be Doing:
As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on:
- Maximising sales, profit and income through strategic store management
- Requirements to visit stores on a regular basis
- Leading and inspiring store managers to deliver exceptional customer service and strong commercial results
- Ensuring consistent operational standards across all locations
- Managing budgets, KPIs, staffing, merchandising and compliance
- Identifying opportunities to improve performance, grow revenue, and optimise the retail estate
Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Permanent, Full Time
This role can be based in any of our UK offices (London, Cardiff, Edinburgh, or Warrington)
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Salary - UK C Band. High
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Reporting in to the Financial Planning & Analysis Lead, the Payroll Manager is a key role within our Finance team responsible for managing all aspects of Christian Aid's Global payroll function ensuring full compliance with relevant national and international legislation regarding salaries, income tax, pensions, national insurance and equivalent schemes (UK and overseas) requiring completeness and accuracy in all aspects to meet organisational needs.
The main areas of responsibility for the post-holder will be:
-Ensure process and systems are in place to facilitate payment for all Christian Aid and contract employees are accurate, on time, in compliance with all local (i.e. both UK and non-UK) legislation on tax and other deductions, and in accordance with Christian Aid employment policies and procedures.
-Monthly payroll reports prepared in a timely manner to support the payroll sign off process with a commitment to high quality work
-Relationship with the Payroll administrators is effectively managed promoting the exchange of ideas, empowering and maximising impact.
-Pension schemes are managed efficiently and effectively, ensuring that all statutory and administrative deadlines are met and aligned with organisational values and goals.
-Salary budgets and payroll management information is maintained and accurate and all ledger and control accounts are reconciled.
-Salary sacrifice and other benefit schemes are created and maintained according to HMRC regulations, and all statutory requirements are met.
-All aspects of payroll and related areas are managed and developed promoting a culture of collaboration, continuous learning, and collective progress.
-Effective matrix management of the Senior People Advisors in relation to payroll activities and ensuring that People team members are trained and supported in technical areas in order to support the accurate and efficient running of the payroll function creating an environment of continuous learning, motivating the team to align with organisational values and goals.
-Leading project work ensuring correct implementation of government and organisational initiatives fostering collaboration and creating high-impact outcomes.
About you
Essential:
-Professional payroll qualification (MCIPP or equivalent).
-Proven track record in managing a highly effective payroll.
-Advanced knowledge of and expertise in HMRC regulations.
-Substantial experience in the use of one or more financial accounting packages.
-Highly developed technical skills ensuring detail and precision, and highly accurate numeracy skills.
-Advanced technical skills to the level required to be the system administrator for the computerised payroll system.
-High developed communication skills to advise and guide on technical issues and queries.
Desirable:
-Qualified accountant.
-Experience of one or more non-UK tax.
-Pensions administration experience and expertise.
-Project management and people skills.
-Expertise in designing, interpreting, running and reviewing relevant reports for both management information purposes and statutory requirements.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.
Job title: Corporate Partnerships Manager
Reports to: Director of Income Generation and External Engagement
Job location: 3 days a week onsite Kingswood, Bristol, BS15 with additional travel to meet with partners as needed
Working hours: 28 - 35 hours per week
Contract: Permanent
Salary: £33,749 - £37,241 Per Annum, Pro Rata
About Jessie May
At Jessie May, we provide specialist nursing care, at home, for children with life-limiting and life-threatening conditions. We support parents, siblings and wider family members in Bristol, South Gloucestershire, North Somerset, Bath and North East Somerset, and Wiltshire.
Through life and death, bereavement, and grief, we are here for families for as long as they need us - support for weeks, months, and years.
With us, seriously ill children can still be children, and their families can make memories to look back on when they need them most.
Our families let Jessie May into their homes, both physically and emotionally, offering expert care and much-needed space for parents and carers to rest, and recharge.
Job Purpose
As Corporate Partnerships Manager, you’ll play a key role in supporting and growing Jessie May’s corporate income. You’ll nurture existing partnerships while developing and managing a robust pipeline of new prospects, in line with our wider fundraising and organisational strategy.
Your work will involve creating tailored stewardship journeys, compelling proposals, and clear impact reports that build strong, lasting relationships and deliver a sustainable income stream.
You’ll identify, build, and secure high-value partnerships across a range of opportunities from strategic partnerships and employee fundraising, to cause related marketing opportunities, events, and Gifts in Kind.
You’ll know how to create mutually beneficial partnerships that meet our corporate partners’ goals while delivering meaningful impact for the children and families we support.
Main Responsibilities
Relationship Management and Stewardship
- Manage a portfolio of corporate partnerships, building strong, strategic relationships and delivering high-level stewardship to encourage ongoing support and long-term sustainability.
- Plan, manage, and deliver corporate cultivation and stewardship events, visits, and meetings with existing supporters and new prospects, while developing a corporate partnerships calendar of activities to enhance and grow relationships
- Identify key senior contacts within each partnership and drive stakeholder engagement, leveraging internal relationships to deepen commitment across all levels of the organisation.
- Ensure all corporate relationships comply with the Fundraising Regulator and internal due diligence requirements, and that all partnership activity aligns with Jessie May’s brand and values.
- Maintain accurate records of corporate support on Donorfy, tracking engagement and financial contributions to inform future strategies and reporting.
Pipeline Development
- Research, identify and cultivate new corporate partnership opportunities through proactive and strategic pipeline management.
- Secure new multi-year corporate and charity of the year partnerships through strong prospect research, tailored proposals, and confident pitching.
- Research, evaluate and develop new corporate fundraising opportunities including strategic partnerships, Charity of the Year partnerships, commercial partnerships, payroll giving, cash or gift in-kind donations, sponsorship and pro-bono opportunities.
- Represent Jessie May at networking and events to promote our work and develop new leads.
Other Responsibilities
- As directed by the Head Fundraising and Communications, deliver regular activity and income reports, and participate in the budgeting and reforecasting of corporate income.
- Represent Jessie May at fundraising events, including weekends and out-of-hours.
- Monitor and evaluate fundraising performance, ensuring all activities align with best practices and compliance standards.
- Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
- Adhere to legal requirements for fundraising and general activities, including GDPR, The Fundraising Code of Practice, and others.
All Employee Responsibilities
Maintain an awareness of and actively follow and promote Jessie May policies, including (but not limited to), Equality and Diversity, Health and Safety, Safeguarding, Date Protection and Confidentiality.
Complete all Jessie May mandatory training, within the required timescales.
The welfare of children and young people with who we support and come into contact with, either directly, or indirectly, is paramount to all staff at Jessie May and it is our responsibility to ensure that best practice is followed and that you adhere to the Jessie May values and Code of Conduct at all times.
To Note
- This is not an exhaustive list of tasks; Jessie May employees will be asked to undertake other ad hoc tasks relevant to the scope and purpose of the role. This job description reflects the present requirements of the post, and as duties and responsibilities change/develop, the job description will be reviewed subject to amendment in consultation with the post-holder.
- Jessie May Culture and Code of Conduct
- The Jessie May team has created a ‘code of conduct’, which outlines the organisational culture. The behaviours that all team members adhere to are that:
- We are caring and compassionate, actively looking out for one another and supporting workloads where we can.
- We support and understand each other’s priorities.
- We are friendly and inclusive of everyone we come into contact with.
- We maintain a professional attitude, fostering a culture of openness and actively encouraging constructive feedback among ourselves.
- We are ambitious and hardworking and celebrate one another’s achievements.
Terms & Conditions and Employee Benefits
Conditions, including but not limited to the following:
- Checks: The appointment is subject to satisfactory references, DBS check and a probationary period of six months.
- Salary: £33,739 - £37,241 depending on experience. Salaries are reviewed annually, at the discretion of the Trustees, where the budget allows, with any increases effective from April.
- Pension: There is a group personal pension scheme that you are entitled to participate in, subject to the rules of the scheme. You will be automatically enrolled into the scheme, however there is the option to opt out. The employer’s contribution is 5 per cent while the employee’s contribution is 4 per cent of the pensionable salary.
- Death in Service Provision (once successfully passed probation)
- Work base: Jessie May office and throughout the Jessie May service area.
- Holiday entitlement: Annual leave is 27 days pro rate, plus bank holidays. Some annual leave is pre-allocated to cover some of the time between Christmas and New Year when the office is closed. This amount increases with service.
- Employee Assistance Programme
- Team Away Days and Social Events
- Free on-site parking (if available)
- Free office refreshments
Closing date: Monday 1st September
Interview date: Wednesday 10th September
Interview location: Jessie May, 35 Old School House, The Kingswood Estate, Britannia Road, Kingswood, Bristol, BS15 8DB.
As part of our commitment to being a Disability Confident Employer, we guarantee an interview to anyone who identifies as disabled (as defined by the Equalities Act 2010) that meets the essential criteria set out in the person specification.
Interested?
If you would like to find out more information about this role, please scroll down to download our job pack. To complete your application, simply click the apply button to be taken to our application form - here you will just need to complete and submit this form, and also send your CV as instructed on the form to the given email address.
No agencies please.
Role: Deputy Manager
Terms: Permanent - Full Time
Salary: £30,000 - £34,000 per annum
Based: Telford
About Us
Happy Valley Residence is a newly established residential home, based on the outskirts of Telford.
Our home will support young people aged between 11-18 years and provides living accommodation for providing up to 3 service users at any one-time. Our purpose is to offer a wealth of opportunities to enjoy different experiences, develop confidence, independence and social/emotional skills.
About the Role
The purpose of this role is to support the Registered Manager in the effective and efficient day-to-day running of the children’s home in line with the Children’s Homes Regulations 2015 and Quality Standards. This includes staffing, budgeting, safeguarding and compliance. The successful candidate will provide direct supervision and support to senior staff and support workers. This role also involves maintaining professional relationships with social workers, education providers, CAMHS and other multi-agency professionals.
Happy Valley Residence is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We will carry out pre-appointment checks including DBS and will disqualify any applicant where we consider the outcomes to be unsatisfactory. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Happy Valley Residence are equally committed to ensuring that no applicant will be disadvantaged or discriminated against because of their protected characteristics under the Equality Act 2010.
Application closing date: Sunday 7th September 2025
Interview date: TBC
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
IT Manager
Department: Finance and Services
Responsible to: Director of Finance and Services
Location: South Kensington, London
Terms: Permanent, Full-time
Salary: £45,000 - £55,000
The Society
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The Position
The IT Manager will work with our outsourced helpdesk provider to deliver maximum availability of the network, data and systems, to ensure we are secure and compliant and to provide support and training to our staff. The IT infrastructure includes an extensive wired and Wi-Fi network throughout the building with approaching 100 Wi-Fi access points. This network is critical for the smooth running of the Society’s day to day activities and the successful operation of events on the premises, which account for turnover in excess of £1m p.a.
The IT Manager will also be the internal technical/project lead on the ongoing development of the Society’s CRM system, Centrepoint’s oomi product.
Salary and Benefits:
This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000-£55,000 per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am-4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave
- allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support
The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
Applications must be received by 9.00am, Wednesday 27 August.
First stage Interviews are planned to take place in the week commencing 1 September.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.
No agencies please.