Service manager jobs in broxbourne, hertfordshire
About the role
An opportunity has arisen for a Regional Casework Manager (RCM) to join the Scottish Regional Office of SSAFA, the Armed Forces Charity.
You will be part of the regional office team, managing two Regional Casework Co-ordinators and two Casework Administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
The position is home-based, but you will occasionally be required to travel within Scotland or to other locations.
About the team
The Scottish Regional Office operates as a "virtual" office, supporting 17 SSAFA branches across Scotland as volunteers deliver casework for SSAFA beneficiaries. The successful candidate will join a support team that includes two Regional Casework Co-ordinators, two casework administrators, and a Regional Manager. All team members are homebased.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across Scotland would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 03 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 11 and 13 August 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Are you passionate about making a real difference? We have an exciting opportunity to join us at Diabetes UK as our Research Manager (Impact and Insights). This role sits within the Research and Clinical Directorate and will be a key part of the Type 1 Diabetes Grand Challenge delivery team.
In this dynamic role within a friendly and passionate team you’ll be at the forefront of our exciting Type 1 Diabetes Grand Challenge, a £50 million partnership between the Steve Morgan Foundation, Diabetes UK and Breakthrough T1D UK aimed at accelerating new treatments and a cure for type 1 diabetes.
We’re looking for someone with a research background who can build excellent relationships with our funded researchers, track and demonstrate research progress and impact, and work collaboratively with our team to deliver Type 1 Diabetes Grand Challenge activities and events.
Your collaborative, proactive and curious approach, ability to understand and communicate complex scientific concepts, and skills in data collection and analysis will be key in helping us deliver this ambitious programme.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
For further information about the role please refer to the job description at the end of the page.
Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: 19th August 2025
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.
The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000 per annum (FTE)
Hours: 35 hours per week, (A minimum of 3 Days on site, with the ability to work remotely on the other days depending on the needs of the organisation)
Contract Type: Fixed Term Contract
Would you like to…
Lead a vibrant local partnership and help shape the future of community-led change in West London?
Be a driving force in tackling health inequalities and supporting residents to thrive?
Build partnerships, lead projects and bring people together across diverse neighbourhoods?
If the answer is yes, this could be your next role.
About the Role
Our client is a resident-led partnership that has spent the last 10 years bringing people together, building community connections and delivering positive change in Wormholt and White City.
As they move into their next exciting chapter, they’re looking for an experienced and inspiring Project Manager to lead the delivery of their ambitious Health & Wellbeing strategy — including youth provision, events, and resident-led initiatives. You'll be the face of their organisation: leading programmes, developing partnerships, securing funding and ensuring that local voices are at the heart of everything they do.
What You’ll Be Doing
- Leading and managing the delivery of community projects focused on health, wellbeing, and inclusion
- Engaging residents and empowering them to shape services and local decision-making
- Building and maintaining strong relationships with local organisations, statutory partners, and funders
- Identifying funding opportunities and writing compelling funding bids
- Supporting volunteers and community members to develop skills and confidence
- Representing them in local forums and championing community voices
They’re Looking For
- A confident and organised project manager (min. 2 years’ experience)
- Someone with experience in community engagement and partnership working
- A great communicator, both in writing and in person
- A self-starter who can lead strategically but isn’t afraid to get stuck in
- Passionate about inclusion, equity, and community empowerment
- Strong IT and reporting skills
Experience working in health and wellbeing, fundraising, or the voluntary sector is highly desirable. Knowledge of the W12 area would be a bonus.
Why Work With Them?
- Purpose-led work – Make a visible difference in people’s lives
- Flexibility – Hybrid working to support work-life balance
- Impact – Shape the future of a thriving, inclusive community
- Autonomy – Freedom to lead, innovate and drive change
Ready to Apply? If you’re energised by people, passionate about community, and ready to take the lead, they’d love to hear from you.
Make a Difference in West London – Lead Change as Their New Health & Wellbeing Project Manager!
REF-222792
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Title: Partnerships Account Manager
Location: Gilwell Park, Chingford, London (with hybrid working )
Salary: £39,560 per annum, Band F, Level 3 (inclusive of Outer London Weighting)
Contract: Permanent
Hours: Full-time (35 hours per week)
Join a team with purpose. Help us grow impactful partnerships that give young people skills for life.
We’re looking for a highly organised and motivated Partnerships Account Manager to join our busy and friendly fundraising team.
In this role, you’ll manage a portfolio of exciting partnerships—including Omaze and HSBC UK—and play a key part in delivering income, impact, and long-term value.
As our Partnerships Account Manager, Key responsibilities:
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Managing and growing key corporate and funding partnerships
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Ensuring partnerships are delivered, renewed, and where possible expanded
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Leading on partner communications, reporting, and invoicing
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Collaborating across departments to meet partnership objectives
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Maintaining accurate CRM records (we use RENxt)
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Representing the Scouts at meetings, events, and networking opportunities
What we are looking for in our Partnership Account Manager:
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Strong communication and relationship-building skills
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Experience managing corporate or funding partnerships
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Proven ability to deliver targets in a fundraising or commercial setting
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Excellent organisational skills and attention to detail
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A self-starter with a positive, team-oriented mindset
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Sunday 3rd August 2025
First interview will be held w/c 11th August 2025
Second interviews, if required, will take place on 18th August 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Legacy Income Manager
Permanent
Full time (34.5 hours)
Hybrid between home and our London Office
£38,000 - £42,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
We are currently seeking an experienced Legacy professional with a good understanding of charity legacy administration, to assist Macmillan in receiving its rightful entitlements from gifts in supporters' wills in a timely manner, by collaborating with executors and other charities to maximize the value of each gift whilst also aiming to enhance the charity's reputation.
The postholder will manage a caseload of higher value, residuary, specific and trust gifts, ensuring executors, family, and friends have a positive experience with Macmillan as a beneficiary. Responsibilities include accurately recording data, creating valuations per the Charity Commission’s SORP 2019 and Macmillan’s Legacy Income Recognition Policy, and assessing any conditions on gift usage. Communication with executors and co-beneficiaries will occur via letters, emails, and phone calls. Additionally, you will gather stories to promote legacy giving and adhere to all data protection laws.
About you
We’re looking for someone with the following skills and experience:
- Understanding of Charity Legacy Administration and/or Estate Administration within private practice and/or have done electives in Probate as part of a law degree or Graduate Diploma in Law.
- Strong written and verbal communication skills including a confident and welcoming telephone manner.
- Strong relationship building skills.
- Knowledge of data protection law.
- Technology Skills, including working knowledge of the Microsoft Office suite.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 29th July 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Funding Reporting & Analytics Manager
Contract type: Fixed Term, Full Time (13 Months with possibility of extension)
Location: London, United Kingdom
UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Programmes Funding & Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid’s programmes globally so that WaterAid can effectively deliver on its mission. You’ll sit within the Restricted Funding Compliance team within the wider PFP Team, which is committed to providing a supportive and effective environment to manage restricted funding.
About the role
Are you passionate about turning data into powerful insights that drive real impact?
We’re looking for a Funding Reporting & Analytics Manager to lead the charge on ensuring high-quality restricted funding data and transforming it into actionable business intelligence. You’ll play a key role in shaping strategic decisions by partnering closely with our Programme Information Systems Team and the Data Governance Lead.
If you're detail-driven, data-savvy, and excited about making a difference through analytics—we’d love to hear from you.
Apply now and help turn data into change
In this role, you will:
- Own the quality and governance of restricted funding data
- Set and maintain data control standards
- Turn raw data into strategic insights for smarter planning and decision-making
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Demonstrable hands-on experience of building and delivering Business Intelligence (BI) solutions using BI technology, particularly Power BI
- Experience and expertise at writing SQL queries within SQL Server or similar toolAbility to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Ability to produce concise narrative performance analysis with good attention to detail
Although not essential, we’d prefer you to have:
- Background / strong understanding of restricted/institutional funding for development.
- Background and practice in fundraising and funding contract management
- Salesforce, Dynamics, Microsoft Fabric experience
Closing date: Applications close 12:00pm UK time on 28th July 2025. Interviews are expected to take place week commencing 28th July.
How to apply: Click Apply to upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK‑based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- Give As You Earn charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Finance Manager to lead their Financial Transactions team.
The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
As the Finance Manager, you will lead and develop a team of four, covering Accounts Payable, Accounts Receivable, Credit Control, and Finance Administration. You’ll play a pivotal role in ensuring the accuracy, efficiency, and integrity of financial operations while fostering a collaborative and high-achieving team culture. This is an exciting opportunity for a finance professional with a passion for leading high-performing teams and driving continuous improvement.
Day to day responsibilities include:
- Providing key input into the month-end close, ensuring activities are completed on time and accurately.
- Ensuring all supplier invoices are accurately posted and paid in line with internal service level agreements and supplier terms.
- Overseeing sales invoicing and income processing, ensuring correct coding and timely recognition of income.
- Overseeing daily bank postings and monthly reconciliations across multiple bank accounts
Essentials
- Fully Qualified/Part Qualified/Qualified by experience
- Experience of working within a finance function of a medium to large sized organisation
- Experience of leading, motivating and developing a complex and high-volume transactional processing team
- Excellent time management and organisational skills
- High level of accuracy and attention to detail
Salary is £50,000 - £57,000 depending on experience + Excellent Benefits including:
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 year's service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
Applications are being reviewed as and when they are received therefore please apply ASAP to ensure your details are considered.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Job description - Partnerships and Income Manager
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Commercial Services
Hours: Full or part-time hours considered, minimum 0.8 FTE
Start date: November 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Partnerships and Income Manager Role Description
The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events.
Key responsibilities in the role include:
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Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services
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Researching and identifying new business development leads in line with Waterwise’s commercial strategy
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Building and maintaining an active pipeline of commercial and partnership opportunities to drive income
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Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs
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Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners
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Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments
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Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments
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Working on grant funding proposals and project bids
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Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press
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Assisting the team with organising events (e.g. Waterwise annual conference)
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Attending conferences, seminars and meetings to represent Waterwise
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Partnerships and Income Manager Person Specification
We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.
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Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding
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Experience in business development, sales, commercial services or relationship management roles
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Experience in writing successful new business proposals, compelling pitches and funding bids
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Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation
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Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations
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Excellent networking skills and confidence to ‘work the room’ at meetings and events
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Strong organisational skills, including the ability to plan and work proactively to meet deadlines
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Proactive and action-oriented approach to achieving income targets and KPIs
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Confident communicator, with excellent written and verbal communication skills and strong negotiation skills
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Ability to positively promote Waterwise and its work
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Ability to work flexibly within a small team that works from home
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Ability to manage own time and prioritise tasks
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Ability to communicate across the team about your work and workload
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Commitment to equity, diversity and inclusion and wellbeing
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Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
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Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
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Strong emphasis from CEO on wellbeing and workload management
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Homeworking and a small allowance for occasional shared office working
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Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
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Flexible working
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Part-time working
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27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
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Death in service benefit at x2 of salary
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Paid chartered and professional memberships
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Individual and team training budgets
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Maternity leave and maternity adoption leave beyond statutory
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Childcare costs for activities undertaken outside normal working hours
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Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.
About the Role
We are looking for a creative and values-driven Communications Officer to join our growing team.
Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services and amplifying the voices of our members.
Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Marketing & Communications Delivery
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Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.
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Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
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Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
Community & Co-Production
- Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
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Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
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Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
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Maintain and strengthen relationships with local and national media outlets and stakeholders
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising
External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
We are looking for a collaborative individual with strong management skills to build relationships and deliver activities in partnership with our local communities.
The Community Engagement manager will be responsible for in building relationships with new, and existing community partners to expand our reach and increase our delivery of inclusive and engaging experiences through co-production with our local communities.
The Community Engagement Manager is also responsible for supporting the development of, and working with, our two community advisory groups – our community Youth Forum of Young Curators and our Community Cultural Champions who help to shape and co-curate our programming including exhibitions and events.
You will be someone with experience of managing community engagement activities or programmes in a museum, heritage, charity or similar organisation. You will be confident in leading on evaluating the impact of our community programming for GPM’s audiences and committed to continuously improving our offer. You will have a strong commitment to equality and diversity, with experience of developing audiences through implementing accessible and inclusive practice. You will feel comfortable working with colleagues from a range of professional backgrounds and varying levels of seniority, and similarly with the diverse cluster of communities that together are responsible for West London’s vibrant culture.
You will share our passion for co-creation and be skilled in building relationships between organisations and the communities they serve.
Please see our website for full details and how to apply. It is anticipated that interviews will take place 6th – 8th August at Gunnersbury Museum.
Hybrid and flexible working is available based on the operational needs of the Museum Service.
The client requests no contact from agencies or media sales.
Disability Business Partner – (Account Manager)
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing around 20% of the UK workforce and an estimated 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers, disabled employees and consumers.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. Disability Business Partners have direct responsibility for their assigned Members and are expected to ensure each of their Members uses the members services available most appropriate to them and takes opportunities to introduce our paid for services where it is beneficial to the Member.
As an organisation BDF are a hybrid working organisation, though fully remote working would be an option.
The requirement
- Track record of successfully providing paid for solutions meeting agreed financial targets.
- Experience of providing support and advice to experienced professionals.
- Experience of working in or with business (private sector).
- Able to maintain accurate data collection records and recognise the importance of such.
- Able to priorities a full contact list and workload.
- Knowledge of sales processes including active listening.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to jobs @ businssdisabilityforum .org .uk
- Closing date for applications: Sunday, 3 August 2025.
- First interviews are planned for the weeks commencing 11 August 2025.
- Second interviews are planned for the week commencing 18 August/TBC.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our wesbite via the link on thgis page.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.
Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, parental leave payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You:
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
Closing Date
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
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