Service manager jobs in cambridge, cambridgeshire
The Job (in a nutshell)
Leading the Education partnerships team, responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.
Who we’re looking for
A dynamic individual who is capable of balancing the mix of future vision with everyday demands.
This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.
You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.
Your experience
We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this.
The ability to work confidently and flexibly across all Trust departments, supporting where required.
A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication.
Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.
Areas of repsponsibility
- Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
- Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
- Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
- Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
- Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
- Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
- Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
- Optimising the use of all internal CRM systems and associated reporting for management purposes.
- Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.
Location: Home-based with average 1 day per week in head office / centre location. The role will include considerable travel.
Settling in period
There is a 3-month settling in period from contract start date.
The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.
To inspire young people to realise their potential through learning and adventure in the outdoors.
This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
Cancer Information & Support Advisor
Full time (34.5 hours)
3 x Fixed Term Contract for 18 months
1 x Permanent
Location – Home Based
Salary Range - £29,000-£32,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
It’s an exciting time to join us as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
About the role
In this rewarding role right at the heart of our Macmillan Support line, you will work in a busy and varied environment, while providing emotional support and key information to people living with cancer and their loved ones at a time of great need.
Due to the nature of some of the calls and webchats, the role can be challenging at times, so resilience is key. However, it’s extremely fulfilling, to be able to support people who are going through such difficult times.
You will work towards performance goals to help us reach everyone who needs our support while ensuring the level of support we provide is of the highest quality.
Shift patterns
Our Support Line is available 365 days a year, including bank holidays from 8am to 8pm and is key to our strategic objective of reaching everyone whilst focusing on those who need the most support.
To cover our service and opening hours you will be required to work a shift pattern including evening and week shift on a 3 week rotation. Please review attachment/main Macmillan advert for a sample rota of what you will be expected to work.
Mid-week days off and the shorter day each week may differ from this sample rota, but will be consistent across your rota. Within the shift times is a 1-hour unpaid lunch break.
Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
This role requires a quiet and private space to work where calls cannot be overheard, and a stable home broadband connection with a minimum of 50 Mbps download and 10 Mbps upload speed. Higher speeds may be necessary depending on system access and telephony requirements.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of working in a contact centre environment is essential
- Experienced in dealing with multiple customer queries and remaining calm under pressure.
- Experience of speaking confidently to customers via multiple channels; phone, webchat and email.
- Experience of using a Customer Relationship Management system to record accurately the organisation’s interactions with customers.
- High levels of resilience and experience of dealing with emotional or impactful content.
- Experience of working towards goals/KPIs (for example call performance such as average handling times and wrap times).
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Friday 7th November at 23:59pm
First stage assessment dates: Assessments will take place between Monday 17th - Friday 21st November.
(the first stage will consist of a fictitious role play telephone call and written response task to a person affected by cancer which will be an opportunity to demonstrate your customer service and support skills)
Formal interview dates: Interviews taking place between Monday 1st - Tuesday 9th December.
Training dates
The first 4 weeks in the role will be dedicated to essential induction training with a provisional start date of Monday 19th January 2026.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acqusition team (contact details on main Macmillan advert) for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
The Direct Marketing Engagement team are responsible for engaging and developing warm audiences. It’s our job to do all we can to build stronger relationships with supporters, and we do this through an interesting and diverse range of fundraising activity. The role of the Direct Marketing Executive is a varied one. You will assist the Direct Marketing Engagement team, providing support on a wide range of programmes across a variety of channels.
The role will be responsible for supporting the wider engagement team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, you will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.
Key Responsibilities:
Campaign Delivery
· Support with planning and delivery of a wide range of supporter engagement and fundraising activities, including regular newsletters, thanking communications, direct mail, appeals, raffles and telephone fundraising.
· Conducting call listening to measure fundraising quality and ensure compliance.
· Liaise with designers, printers, mailing houses, agencies and fulfilment houses.
· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.
· Assist in the development and delivery of the supporter engagement programme.
· Assist in the production and delivery of motivating fundraiser training.
· Support in recommendations for change and refinement across the direct marketing programme.
Finance & Reporting
· Daily campaign tracking and reporting as well as assisting with end of campaign reviews.
· Administer the recording, reconciliation and processing of invoices to be paid from engagement Direct Marketing nominal codes.
Other duties
· Monitoring and analysing competitor and sector activity, making recommendations to the Direct Marketing team on future improvements and opportunities for testing.
· Maintain relevant guard files and documents.
· Keep up to date on the latest developments within the sector relating to best practice in fundraising.
· Proof-read direct marketing materials and collateral.
· Support in regular compliance tasks.
· Manage the Intranet on behalf of the engagement Direct Marketing team, ensuring content is up to date and useful to all staff.
· Regularly attend, support and contribute to meetings, events and fundraiser training.
· Ensure compliance and adherence to the most recent regulations and codes of practice.
· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.
· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.
What we are looking for:
· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.
· Proof reading.
· Numeracy skills.
· Administrative experience.
· Good organisational skills and the ability to prioritise workload.
· Willingness to collaborate and work closely with other departments and external suppliers
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Strong team player and self-motivator.
· Strong focus on results and continuous improvement.
· Flexibility to work some unsocial hours and willingness to travel independently
Additional Information:
Ways of working:
Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 23rd November 2025, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. This post will bring much needed additional capacity to a small, very busy team. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.
Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote UK
Closing Date: November 13th, 2025 (12PM GMT)
Work summary
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Full time - 5 days per week
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The candidate must understand and have familiarity with US 501(c)3 finances and reporting requirements.
About The Role
Climate Catalyst is dedicated to galvanising the collective power of business, investors and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5C. We are looking for a Finance & Operations Manager, to join our People + Operations team. This role is a full time position and reports to the Director of People + Operations.
This is a mission critical role that helps us build seamless, smart, and compliant operations for our organisation. The overall remit of this role is to:
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Support on key aspects of financial management across budget development and forecasting, monthly reporting, and managing our external finance partners.
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Managing domestic and international payroll via our employment partners, and managing vendors and contracting.
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Support on general operations across systems and software administration, and compliance practices.
Financial Management + Forecasting
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Support work on annual and multi-year budget forecasts, based on programming needs and organizational trajectory
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Develop and maintain budget forecasting tools for departments to manage their annual budgets, to help inform strategic decision-making
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Manage organization’s cash flow to ensure financial stability across restricted and unrestricted funding
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Allocate staff, program, and operational costs to appropriate grants and work with finance partners to create budget systems to assign and track that spend
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Oversee work of our external bookkeeping and accounting partner–Jitasa–and serve as their main point person
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Develop cost types and appropriate coding for all expenses, and manage correct use of them
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Ensure all expense policies and internal controls are in line with best practices, up to date, clear and accessible to staff, and consistently referenced
Payroll + Vendor Payment
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Oversee and execute payroll cycles for all employees and contractors, through our domestic and international PEO, and vendor management platform
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Oversee relevant local and state taxes and reporting, in line with US PEO requirements
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Responsible for payroll administration such as new hire documentation and processing standard payroll on a monthly basis and any payroll changes
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Manage contracting process, liaising with outside legal counsel when required
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Get vendors, contractors and new contracts set up in our contract management system
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Run due diligence processes in accordance with our due diligence policy
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Ensure and execute reimbursements for all employees in line with expense policies
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Prepare and issue any relevant tax documents for vendors and contractors
Funder Engagement + Reporting
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Work with the fundraising team to develop programme budgets for proposals
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Manage financial reporting requirements during and at the end of each grant cycle
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Review draft donor agreements prior to legal, and set up grants in Climate Catalyst systems to allocate staff time and expenses accordingly
Annual Reporting + Compliance
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Support the Board Treasurer, CEO, and Jitasa in coordination of annual reporting to relevant authorities
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Support annual audit preparation by serving as the internal coordinator for all requirements and documents as requested by auditors
Business Operations + Additional Support
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Manage all software and team systems, including access, permissions, and renewals
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Ensure all systems and data are managed in compliance with GDPR and other data protection legislation
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Ensure team data protection policies are up to date, relevant and adhered to
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Serve as the main point of contact to Climate Catalyst’s insurance broker and manage insurance policies – ensuring all policies are clearly accessible and paid in a timely fashion.
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Fill out and maintain all relevant lobbying documentation for the US, Europe, and any other relevant jurisdictions
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Ensure that all policies, trademarking, and terms of service are up to date on our website
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Support in material development for Board budget presentations
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Manage existing technology and equipment inventory and procure new equipment for all new hires and support in onboarding and offboarding as required
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Identify and implement systems and process improvements to enhance operational efficiency
What You Would Bring
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Strong budgeting, expense management, forecasting and financial planning & reporting skills
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Experience in vendor and contract management as well as efficiency improvements
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An understanding of compliance and regulatory requirements including but not limited to tax regulations and contract and legal risk management
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Proficiency in managing financial and operational software
How You Work
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Ability to manage work streams independently
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Cross-functional collaboration across various departments
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Clear and precise communication
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Ability to navigate organizational change
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Eager to collaborate and solve challenges
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Team player and true champion of your colleagues
Applications
To apply, please upload a brief cover letter outlining interest in the role and your CV to this application page. The deadline for applications is November 13th, 2025. We are keen to fill this position soon and will start reviewing applications on a rolling basis and may begin interviewing before the application deadline. If this role excites you, we encourage you to apply as soon as possible.
We value authenticity! Please prepare your application and interview responses yourself, without using AI tools.
Compensation + Benefits
The starting salary for this role is £53,900.
Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development fund, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.
Diversity at Climate Catalyst
Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on that is to build a diverse team made up of people with varying backgrounds, experiences, and perspectives. We encourage people from historically marginalised and currently under-represented groups in the climate movement, to apply to work with us.
Equal Employment Opportunities
Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination against all qualified applicants and employees based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veterans' status, or any other basis protected by applicable law.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 15 November 2025
Contract status: Global post, full-time
Start date: December 2025
Contract duration: Permanent
Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.
The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.
You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.
You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The client requests no contact from agencies or media sales.
Responsible To: Director of Nature Recovery
Location: Home based in Wales, with frequent travel required around Wales and occasionally the rest of the UK
Salary: Grade E - £38,336 plus 8% employer pension contribution
Hours: 37 Hours Per Week (1 FTE)
Contract: Established post
Job Purpose
- To lead and deliver Butterfly Conservation’s strategic aims for nature recovery in Wales, maximising our impact for butterflies, moths and people.
- To implement BC’s objectives through leadership of the Wales Nature Recovery team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
- To develop and strengthen collaboration with BC staff, volunteers, stakeholders and partners to drive progress on BC’s targeted species recovery programmes, landscape-scale initiatives and wider nature recovery in Wales.
Main Responsibilities
- Drive delivery of BC’s strategic objectives through designing and managing workplans for the Nature Recovery Wales team, translating ideas into action and ensuring effective reporting to monitor and share evidence of our impact.
- Lead BC’s species recovery work for priority butterflies and moths in Wales, setting objectives and driving targeted action to recover populations of some of our most threatened species.
- Lead our landscape-scale conservation work in Wales, developing and overseeing projects using butterflies and moths as indicators of nature recovery across a landscape.
- Develop and deliver new approaches to contribute to broader nature recovery across Wales, including exploring potential nature markets and developing our advice and services to reach more partners.
- Lead, manage and be accountable for the Nature Recovery team in Wales, including a small number of direct line management reports. Responsible for budgeting, work planning and resource management, including overseeing annual performance management, team meetings, supporting training needs, staff development and well-being.
- Lead the development of new nature recovery projects, including partner liaison, project planning and design, budgeting and reporting to funders. Collaborate with Nature Recovery, Fundraising, and Finance teams to build a case for support and develop bids for external funding through partnerships, appeals and services.
- Oversee the management of BC’s Nature Reserves in Wales through the work of the Conservation Manager, in collaboration with the Ecology Services team, to maximise their contribution to nature recovery.
- Be responsible for Wales Nature Recovery budgets and their control, working closely with the Finance team to ensure effective planning and timely financial reporting.
- Ensure close working between BC staff, Branches and key volunteers in delivering co-ordinated nature recovery action towards BC’s strategic goals across Wales.
- Support the Engagement and Volunteering team in the development and delivery of volunteering activity across Wales, putting people at the heart of our work.
- Work with BC’s policy team and NGO partners to support collaborative work on major policy issues and advocate BC priorities in Wales.
- Promote the impact of our work across Wales, including contributing to impact reporting within BC and providing inspiring and engaging external communications to wider audiences.
General
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Maintain a strategic overview of the organisations’ delivery across the UK and contribute to development of BC’s policies and strategic planning.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 23:59 hours on Monday, 1 December 2025
REF-224 953
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts. You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.
About you
Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy. You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.
You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.
How will you make a difference?
You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.
You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.
You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to. Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.
We look forward to hearing from you.
CLOSING DATE: 18 JANUARY 2026
IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.
The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.
In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.
As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.
As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.
Your up-to-date CV, of up to 3 pages, showing all current and past experience to support your application in addition to a covering letter of up to 300 words explaining why you believe you are suitable for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role:
Please read the attached Job Description PDF.
The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.
This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.
Applying for the role:
Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.
Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:
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Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.
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Show your interest and understanding of Chapter One.
Any applications without a cover letter will be discarded.
As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.
Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage
Deadline for applications:
23:30 on Wednesday 19th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.
Next steps:
During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.
Please see above. Please do not send any applications or correspondence via the Chapter One website. Chapter One uses anonymised recruitment so we are unable to locate your application until you are through shortlisting. If you make a mistake on your application, or need any help with your application, please contact Charity Job, we are sadly not able to help with this.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
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Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
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Ensure partners have access to the right guidance, templates, and training resources.
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
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Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
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Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
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Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Salary: Circa £27,200 per annum
Hours: 37 hours / week
Department: People, Culture & Leadership
Directorate: Service Delivery & Improvement
Location: Working from home, with occasional UK travel
Reports to: PCL Specialist
As part of the NFCC People, Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.
The postholder will provide comprehensive co-ordination and high-level administrative support to the PCL Hub Team and the PCL Strategic Plan, including a range of leadership development programmes and learning opportunities.They will support the PCL catalogue through the monitoring of risk/issue logs, assisting the development of new products, and co-ordinating short and long-term approaches to evaluation.
The postholder will coordinate the establishment, delivery and maintenance of a high-quality customer service approach and appropriate levels of administrative support for all PCL Hub activities.
If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description and apply via the NFCC Website.
How to apply:
Please apply by clicking the 'redirect to recruiter' button above. This will take you to our dedicated online application form. CV’s will NOT be accepted for this position.
Closing Date – 16th November 2025 with interviews being conducted W/C 24th November 2025.
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. If you are interested in the position, we suggest applying as soon as possible.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Executive (Derbyshire)
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website. Please go there to apply.
Location: Derbyshire
Hours: 37.5
We’re seeking an experienced Fundraiser who will play a pivotal role in growing awareness and support within your local community.
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks.
What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the regio
What We’re Looking For:
- • Recruit and steward community fundraising groups in your geographical patch.
• Develop and leverage existing relationships within the defined region to maximise income for the
charity.
• Build relationships with volunteers in the region to support income generation targets.
• Present to local organisations and groups within the region.
• Manage the database effectively to ensure access to accurate and robust reporting.
• Work with the wider Supporter care team to create a consistent supporter journey across the
function.
• Meet and exceed stretching income targets by creating opportunities through building
relationships with individuals, businesses, and communities in the region
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check. A full UK driving licence is required.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

