Service manager jobs in central london, greater london
Position title: Operations Officer
Reports to: Director of Operations
Direct reports: None at present. Operations Assistant in the future, subject to funding.
Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers
Location: Remote (with occasional UK travel)
Salary: Level 3 – £30,000-£35,000
The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.
Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.
They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.
This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.
Key responsibilities:
1. Support to the Director of Operations
· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.
· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.
· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.
· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.
2. Systems and process support
· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.
· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.
· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.
· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.
· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.
3. First point of contact
· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.
· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.
· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.
4. Events co-ordination
· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.
· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.
· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.
· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.
Key expertise required:
· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.
· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.
· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.
· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.
· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.
· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.
· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.
· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.
· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.
· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.
· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.
What success looks like:
· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.
· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.
· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.
· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.
· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.
· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.
· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.
This job is not:
· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.
· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.
· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.
· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.
· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.
Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025
Registered Charity
11 - 20
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
The client requests no contact from agencies or media sales.
Thank you!
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Merton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
· Access to Clifton Strengths Coaching for development
· Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Closing date for applications; Midnight Sunday 12 October 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Thank you!
A fantastic opportunity has arisen for a full time Office Manager at SSAFA The Royal Homes Estate, based in Wimbledon.
Please note that while the job title is Office Manager, this position does not include line management responsibilities and is focused on administrative duties.
About the role
We are seeking a dedicated Office Manager for The Royal Homes Estate at Queens Alexandra Court. The role involves acting as the first point of contact for queries, managing administrative tasks, supporting meetings and events, maintaining resident files, and overseeing the referral process.
You will also facilitate the use of common and guest rooms, manage communications for potential residents, and collaborate on creating notices and welcome packs.
Additionally, you will provide support for financial enquiries and work with agencies supporting residents to procure goods, event tickets, and services.
About the team
You will be part of a small dedicated and compassionate team based at The Royal Homes Estate. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.
About you
To carry out this role successfully, you will have strong administrative and reception experience, and be proficient in Microsoft 365 applications. You will be confident in using digital technology and be able to act independently when required.
You will have knowledge of Health and Safety requirements, the Equality Act, and have experience working with vulnerable and elderly individuals.
Your excellent communication and interpersonal skills will help you build strong relationships and effectively support others. You will be able to handle telephone calls with professionalism and have experience in diary management and producing high-quality documents.
The successful candidate will have excellent organisational and time management skills to be able to prioritise tasks and manage multiple responsibilities efficiently.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 18 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 02-10 October 2025.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.
The successful candidate will be:
- Organised and able to manage a varied workload
- Compassionate, patient and empathetic in their approach to client interactions.
- Be confident using the telephone and proficient in computer systems and digital tools
To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.
We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
The client requests no contact from agencies or media sales.
Thank you!
Location: Home Based, United Kingdom
Group: Social Impact
Vacancy type: Permanent
35 hours per week
£45,000 per annum / pro rata (plus allowances)
Remote
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Social Impact Group and you will work closely with Senior Philanthropy Leaders and Major Appeal Programme Director to identify and access new and existing networks of wealth, opportunity and influence.
Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as our new Senior Prospect Research Manager you'll take a crucial role in this transformation through strategic development and delivery of the full Philanthropy Programme prospect identification and pipeline management framework to enable high quality research, cultivation, stewardship of high value philanthropists and partners in support of TCS
In order to be successful in this role, you must have:
-Extensive knowledge and understanding of Philanthropy audiences (particularly high net worth individuals and corporates) including motivations for giving and the principles of major gift fundraising to include identification, research, solicitation and stewardship
-Strong track record of successful performance as a prospect/fundraising researcher, including experience conducting due diligence within the not-for-profit sector
-Excellent written and presentation skills and confident ability to deliver verbal and written proposals up to CEO / Board level
-Excellent knowledge of legal, regulatory and ethical environment of philanthropy fundraising, including General Data Protection Regulation
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 22nd September 2025.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bonsucro
Bonsucro is a global sustainability platform and standard for sugarcane. We accelerate the sustainable production and uses of sugarcane through our standards, tools, and collective action. Our digitalisation workstream is central to our strategy, aiming to future-proof systems, bring added-value data to the supply chain, and support action on sustainability.
Role Overview
This is a part time (21 hours per week) and fixed term role. We are seeking a skilled Project Manager to lead the delivery of the Empower & Exchange Project—an ISEAL-funded initiative to create user-centric data products, and advance future-proofed data infrastructure to improve the sustainability and transparency of the sugarcane supply chain.
This role sits within the Corporate Services team and will lead the project from planning through execution and reporting, collaborating with internal teams, stakeholders, and project partners.
The Empower & Exchange project is an integral part of Bonsucro’s broader digitalisation strategy and is closely aligned with other organisational initiatives. The project has five core objectives to be delivered to an agreed workplan:
1.Engage market actors to identify key ESG reporting metrics.
2.Create data reports tailored to certified sugar mills and the wider supply chain.
3.Develop a secure, user-friendly system for access and export of producer data.
4.Map the evolving technology ecosystem for traceability and ESG reporting.
5.Compile trust criteria for inter-platform data sharing with stakeholder input.
Key Responsibilities
Project Strategy & Management
- Act as the Project Manager for the Empower & Exchange project, overseeing implementation, donor reporting, and team coordination.
- Manage project timelines, milestones, and resource allocation in alignment with funder and organisational expectations.
- Ensure project activities are agile, adaptive, and responsive to changing needs, contexts and feedback.
Product Development & Research
- Coordinate the design and development of data tools and data reports for certified sugar mills, aligned with the project aims, ensuring they meet the needs of users in the sugarcane supply chain.
- Conduct user research, stakeholder consultations, usability testing, and market actor engagement to inform product features and usability.
- Oversee iterative development cycles in collaboration with internal tech and data teams.
Stakeholder Engagement
- Build and maintain strong relationships with internal stakeholders, project partners, Bonsucro Members, and the ISEAL community. These include sugar and biofuel producers around the world, multinational corporate brands, learning partners in sustainable marine products, and traceability tech providers.
- Manage communication to ensure alignment, transparency, and participation across the project lifecycle.
- Work with the Bonsucro Communications team to share insights, promote achievements, and elevate visibility of the project.
Monitoring, Evaluation & Learning
- Lead the preparation of donor reports and documentation of project progress and learning.
- Identify key insights and structure communications to inform Bonsucro’s future work and contribute to the ISEAL community’s collective learning. For example, delivering presentations and written comms.
- Maintain structured project documentation to ensure knowledge retention and transfer.
Person Specification
Essential Skills & Experience:
- Proven experience managing multi-stakeholder, cross-functional projects involving digital products or sustainability initiatives.
- Strong technical literacy and ability to engage with concepts around tech and AI.
- Experience with user research, product design, user experience, and data-driven reporting.
- Excellent interpersonal and communication skills, with the ability to engage both technical and non-technical stakeholders.
- Demonstrated ability to manage complex projects to successful delivery, meeting workplan milestones and deadlines.
Desirable Experience:
- Professional qualifications in a relevant discipline
- Background in ESG reporting, corporate sustainability, traceability systems, or agile product development.
- Experience engaging with standards-setting bodies or working within the ISEAL community.
Why Join Bonsucro?
- Flexible, working cultur with a strong values-driven mission.
- Opportunity to shape innovative data solutions that drive action on sustainability.
- Work with a diverse, international team committed to collaboration and positive change.
Further details:
Location: Preference for UK-based. Hybrid role with majority remote working, and regular travel to London Office.
Working Hours/Pattern: Part-time (21 hours/week)
Contract Type: Fixed Term Contract
Contract duration: 21 months (October 2025 to June 2027)
Reports to: Senior Digitalisation & Impact Manager
Salary: Full time equivalent £53,194-£58,573 (pro-rata)
To Apply:
Please submit your CV and a short cover letter outlining your interest and suitability for the role.
The deadline for applications is 17 September. Applications will be reviewed on a rolling basis and interviews may be scheduled quickly. The final interviews will take place w/c 21 September.
The client requests no contact from agencies or media sales.
Thank you!
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Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills?
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Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?
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Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence?
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Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities?
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Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?
If yes, then you might like to consider applying for Abianda’s internship programme.
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.
*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.
Details of the role:
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Working 3 or 4 days a week for 12 months on a fixed-term contract
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Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times
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Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home
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Line managed by Sam, Abianda’s Head of Operations
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You will be provided with a laptop and phone to work from
The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application
Registered Charity
6 - 10
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Thank you!
About the role:
Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living.
You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence.
This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment.
The working rota for this role is Monday - Friday.
About you:
- Have strong customer service skills.
- Have a genuine interest for working with people with multiple disadvantages.
- Are reflective and can respond positively to challenges.
- Adaptive work approach to fit around the various needs of the people we work with.
- A basic understanding of basic repairs and maintenance.
- Have a flexible and resilient approach to their work.
- Is creative and innovative in the way they think and equally apply those qualities to their working practices.
- Are thorough and detail orientated.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 14th September at midnight
Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.
We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.
The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary:
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London
What will my main duties be?
Programme Management
- To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
- To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life.
- To plan and/or attend boarding school taster and pastoral visits across the UK.
- To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs.
- Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role).
- Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
- Ensure Salesforce database records and monitoring requirements are kept up to date.
Stakeholder Management
- Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
- To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
- To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.
Other duties
- To ensure that the ethos, values and culture of the charity are maintained.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values
Registered Charity
101 - 500
IntoUniversity provides local learning centres where young people are inspired to achieve.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role
CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.
The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.
Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.
Main duties, tasks and key results
1. To hold a caseload of allocated cases originating in the UK or overseas
- Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
- Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
- Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
- Preparing information for referral abroad or to an agency in the UK;
- Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
- Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
- Undertaking the required administrative tasks.
2. To participate in running the Advice Line service and responding to enquiries made to CFAB
- Offering advice to local authorities, NGOs and individuals
- Advising on referral procedure and fees
- Sending follow-up documents to enquirers
- Liaising with overseas partners for advice and to establish if services are available
3. To provide training to local authority professionals
- Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. child trafficking and private fostering
- Present on CFAB’s behalf to conferences on international child protection, as required.
4. To undertake social work assessments
- Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;
5. To support the development of the Social Work Team and wider CFAB team through:
- Participation in social work and CFAB team meetings
- Regular supervision meetings with line manager
- Representing CFAB to external partners
- Contributing to special projects as required
6. To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.
8. To present, represent and promote the organisation to a range of audiences and settings, including promotional events.
SKILLS/ABILITIES/KNOWLEDGE
Essential
1. Right to work in the UK
2. A thorough and in-depth knowledge of safeguarding issues and all relevant UK legislation and knowledge of international regulations.
3. Strong reporting writing and analytical skills
4. Ability to use discretion and judgement when dealing with sensitive and confidential information.
5. Ability and commitment to undertake all duties and interactions with employees, partner providers and customers fairly, without unlawful discrimination, and with due regard to CFAB’s equality, diversity and health and safety polices.
6. Knowledge and understanding of cross cultural social care issues and commitment to the charitable services CFAB provides.
7. Excellent spoken and written English.
8. Excellent ICT skills.
Desirable
9. Experience of conducting assessments to inform court proceedings in the UK
10. Experience of working for a charity or NGO
11. Experience of working in international child protection and/or in multicultural settings.
12. Ability to speak and write to a business level in a language relevant to CFAB’s work other than English
Special issues
Occasional requirement to travel within the UK to complete assessments or deliver training.
Key external contacts
International Social Service network partners
Local Authorities across the UK
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
Registered Charity
11 - 20
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.
The client requests no contact from agencies or media sales.
Thank you!
Senior Programme Manager - Train the Trainer
Breast Cancer Now
London or Glasgow/Hybrid with 2 days per week in the office and travel across England (London and Leicester) and Scotland (Glasgow and Lanarkshire)
Fixed term contract until July/August 2027
Full time, 35 hours per week with flexible working. Open to candidates looking for compressed or reduced hours, such as 9-day fortnight or 28 hours/4 days a week (salary pro-rata)
Salary £40,000-£46,000 per annum depending on location
Excellent benefits including 25 days annual leave a year, plus an additional day for each full year worked (up to 30 days), plus bank holidays and paid time off between Christmas and the new year, 4pm finish on Fridays, enhanced family leave policies, employer contribution pension up to 8%, life assurance scheme, season ticket and bicycle loan schemes, employee assistance programme and learning and development opportunities
Charity People are delighted to be partnering with Breast Cancer Now, the research and support breast cancer charity, to recruit a Senior Programme Manager for the Train the Trainer programme.
Breast Cancer Now changes the lives of people affected by breast cancer by combining the power of research and support and building a brighter future for everyone affected by breast cancer. World-class researchers work in labs across the UK and Ireland to create a world where the words "breast cancer" aren't met with fear. The Breast Cancer Now helpline, health information and support services help 600,000 people living with or beyond the disease, as well as their loved ones every day.
Breast Cancer Now believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. But to create that future, we need to act now.
The Senior Programme Manager will work across teams within Breast Cancer Now and externally, to plan and manage, as part of Breast Cancer Now's exciting transformational growth plans, the delivery and evaluation phases of a 3-year pilot, train the trainer programme, in defined targeted areas within England and Scotland. This role covers the final 2 years of the pilot.
The programme will help drive forward the public health, inclusion, and awareness team's work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.
Key responsibilities
- Lead the delivery and development of Breast Cancer Now's Train the Trainer programme, ensuring effective project management, evaluation, and continuous improvement.
- Manage a remote delivery team and external partners, including evaluation agencies and suppliers, providing strategic oversight and direction.
- Oversee public health and inclusion initiatives, building strong relationships with stakeholders, community groups, and health sector partners across the UK.
- Ensure high-quality programme delivery, maintaining documentation, monitoring impact, managing budgets and small grants, and driving process improvements.
- Represent the charity externally, including at conferences and meetings, championing equity and inclusion in all aspects of public health engagement.
The ideal candidate will bring extensive experience in managing and delivering high-level projects and programmes, particularly in public health, behaviour change, and training delivery. You should have a strong background in developing both digital and face-to-face interventions for a range of audiences, including underrepresented groups and professionals across health, education, and community settings. Proven ability to manage people, budgets, and external partners is essential, alongside experience in independently delivering and evaluating projects. A solid understanding of health inequalities and the wider determinants of health are also essential.
You will need to demonstrate strong communication and interpersonal skills, as the role involves engaging with stakeholders at all levels, including within the NHS and community sectors. The successful candidate will be confident working both independently and as part of a dispersed UK-wide team, managing multiple priorities and deadlines effectively. You will have excellent knowledge of monitoring and evaluation, as well as UK healthcare systems and the challenges they face. Experience of working in the charity/voluntary sector and within a cancer care environment are highly desirable.
This role can be based in the London or Glasgow offices. The programme is being delivered in England (Westminster and Leicester) and Scotland (Glasow and Lanarkshire), based on mortality rates of breast cancer and you will need to travel to these areas. The hybrid working model allows full-time staff members to work up to 3 days per week at home.
How to apply
The application process is CV and tailored cover letter. For the Job Pack and person specification, and full details on how to apply, please share your CV via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 5pm on Tuesday 16 September. Interviews will take place in-person on Tuesday 23 September. Depending on the outcome of the first stage there may be a second stage interview which will take place shortly after the first stage. The ideal candidate will be able to start the role in October 2025.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.
You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you’ll do:
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Provide excellent customer service to local group volunteers through remote and in-person support.
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Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team.
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Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools.
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Support our local group volunteers with reviewing and planning their activities (including associated budgets).
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Manage volunteer records using online tools such as the volunteer management system, local activities database, for example.
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Support events and meetings which bring volunteers together in the community.
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Promote and facilitate volunteer recruitment, induction and training to local volunteer roles.
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Maintain relevant data on local group activities, or support lead volunteers to do so.
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Produce regular reports for performance reporting and monitoring.
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Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.
What you’ll bring:
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Strong volunteer support skills and an ability to work in a user-focused and inclusive way.
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Experience of volunteer recruitment, induction and training.
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Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers.
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Proven ability to take a solution focused approach, supporting with queries raised by volunteers.
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Ability to confidently support group volunteers with budgeting, forecasting and financial reporting.
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Practical experience of maintaining accurate data using administrative systems and databases.
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A commitment to working in an inclusive way that encourages volunteering.
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Experience of operating in a modern digital workplace including digital workplace including using digital communication routes.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 7th October 2025.
The successful candidate will be required to:
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based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.
Key Responsibilities
- Lead and oversee the development of digital platforms and website functionality.
- Manage relationships with external suppliers and digital service providers.
- Conduct UX testing and co-production activities with service users.
- Identify and implement AI and automation opportunities.
- Ensure SEO optimisation and monitor website analytics for performance improvements.
- Collaborate with content creators and developers to maintain a high-quality online presence.
- Drive innovation and digital growth across the organisation.
You Will Have
- Proven experience in digital innovation and delivering digital solutions.
- Strong understanding of user-centred design, agile methodologies, and accessibility standards.
- Experience in AI development and ethical digital practices.
- Ability to lead digital projects and manage performance.
- Knowledge of data protection and digital safeguarding.
- Experience working directly with service users to inform service design.
Key Deliverables
- Expansion of digital services to improve access and engagement.
- Growth of AI capabilities to enhance efficiency.
- Increased reach and impact of digital platforms.
Additional Information
- This role involves working with sensitive and potentially traumatic subject matter.
- Flexibility to travel across England and Wales to attend meetings is required.
- The interview process for this role will be in two stages, including a skills assessment and competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
We’ve got an exciting opportunity to join our busy Communications team to help shape the stories we share about our work and increase understanding of autism on our social media channels.
Our new Social Media Innovation Manager will be responsible for leading our charity’s social media strategy. We are looking for someone who can drive creative, inclusive and impactful campaigns that elevate autistic voices, engage our community and increase public understanding of autism.
We are seeking an experienced social media professional who will bring fresh thinking to our digital presence, testing new formats, platforms, and storytelling approaches.
This is a key role in shaping our social media communications, with a strong focus on innovation, accessibility, and community engagement.
This role will report into the Head of Communications.
This is a permanent role, for 5 days per week/35 hours per week. The salary for this position is £40,000 - £42,000
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working: Remote/Homebased
About our application process: When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
