Service manager jobs in central london, greater london

Student Advisor

The Advice and Wellbeing team at KCLSU are looking for a Student Advisor to deliver high quality and empowering one-to-one advice and support to our student members. 

Key responsibilities include: 

• Ensuring that students can access the KCL (and linked institutions) regulations and procedures, equipping them with the information, tools and support that they need to take the decisions that are right for them in their circumstances. 
• Delivering specialist advice through a range of channels, managing a caseload, and keeping accurate case records. 
• Representing individual students at formal and informal University meetings. 
• Identifying policy issues/trends and communicating these to the Advice management team, as well as contributing to the development and delivery of KCLSU Advice and Wellbeing projects. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification, which is attached. 

To be eligible for this role, you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

REF-224 998

Are you a passionate and experienced fundraiser ready to make a meaningful impact in your community? Join us at the South East Cancer Help Centre (SECHC) as our new Community Fundraiser, giving support and reporting directly to our Senior Community & Corporate Fundraising Manager.

Who we are

The South East Cancer Help Centre (SECHC) is a highly successful and well-established charity in operation for 40 years with modern premises located in central Purley with free parking and close to the station. Working closely with the public health sector, we provide therapies, counselling and group activities to those affected by cancer.

SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. Confidentiality is always maintained. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment. These services have local NHS recognition.

About the Role

We are seeking an experienced community fundraiser who will play an instrumental role in our established as well as new fundraising events, community engagement, stewardship, increasing awareness of the Centre as well as income generation.

What You'll Be Doing

Your responsibilities will include:

1. Engage, inspire and encourage supporters, schools, community groups and high street businesses fundraising on behalf of the charity, helping them to achieve their full potential by providing a positive supporter journey.
2. Inspire new supporters to raise money, while maintaining and developing relationships with existing supporters, securing sustainable growth of income and supporter numbers
3. Research and approach local businesses to gain support from them and their customers through fundraising e.g sponsorship of events, cause related marketing and social media platforms
4. Represent SECHC at fundraising meetings, presentations and events outside of normal office hours (evenings and weekends) as required (toil given)
5. Sourcing supporter case stories to support fundraising and impact reporting.
6. Proactively seek opportunities for fundraising events both at the Centre and within the local community.
7. Manage and maintain our KindLink giving platform
8. Provide admin support to the Senior Community & Corporate Fundraising Manager
9. Develop close and effective working relationships with colleagues across the organisation to ensure a culture of collaboration.
10. Ability to work under pressure with tight deadlines

Person specification

• Experience and knowledge of community fundraising
• Experience and knowledge of the fundraising market place
• Proven track record of raising funds from a range of community events
• Proven track record of securing income through community engagement
• Excellent planning, project management and organisational skills, including ability to deliver to multiple priorities whilst retaining a thorough attention to detail
• Ability to confidently speak in public
• Ability to work independently and to self-motivate
• A holder of a full UK driving licence with access to transport
• Willing to travel across our catchment area to meet supporters

Legal Counsel

Contract type:  Permanent, Part time – 28 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £50,000 to £51,439 (Pro-rota) per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The role sits within the Legal and Compliance Team as part of the Finance and IT Directorate.  We are looking for a UK qualified lawyer who is who is looking to start working or build experience in the NGO sector and work in a broad, challenging and interesting role as part of a dynamic team.

About the role

As our Legal Counsel you will report to the Head of Legal and support them in providing legal and compliance support to all departments across WaterAid in the UK and work closely with them to provide support on commercial and partnership contracts as well as general legal advice to support WaterAid’s work to drive sustainable change.

In this role, you will:

• Be a point of contact for all legal queries across WaterAid. This includes responding to enquiries from colleagues and proactively identifying legal issues along with any broader organisational risks to ensure appropriate legal advice and provided;
• review and negotiate contracts between WaterAid UK and third parties, in particular commercial contracts, contract for services including consultancy contracts and partnership agreements;
• assist with the drafting, and updating of contract templates;
• contribute to the development of policies and training for colleagues to drive best practice in contract management and value for money
• responding to risk by ensuring contracts are negotiated effectively;
• promoting compliance with legal requirements, including keeping up-to -date with relevant regulatory changes;
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• To be a qualified solicitor (English/UK law) 2+ years PQE, with experience of commercial and contract law.
• Excellent drafting skills, with broad experience of drafting a variety of contracts and other legal documents;
• Experience in identifying legal risks and providing pragmatic and balanced solutions, manage expectations; maintain confidentiality at all times and display high ethical standards;
• Ability to build credibility and effective relationships across the organisation and ability to communicate effectively across different cultures and business needs
• Excellent written communication skills, able to convey information clearly and accurately;
• Proactive approach and demonstrable experience of prioritising, delivering and supporting a variety of projects to deadlines and ability to manage multiple tasks in a fast-moving environment;
• Good IT skills, effective user of online resources and IT and communication technologies, particularly Microsoft Word, Excel, Powerpoint, Sharepoint, Teams and Zoom;
• Highly organised and methodical with excellent attention to detail.
• Able to work efficiently with minimal supervision and prioritise own workload effectively whilst being able to work as part of a team.
• Good understanding of the context in which WaterAid works and a commitment to the aims and values of WaterAid.

Although not essential, we’d prefer you to have:

• In–house experience an advantage, particularly in the charity sector;
• Awareness of relevant Charity and Company law and knowledge of best practice.
• Knowledge of the workings of the Charities Commission and the Fundraising Regulator.
• Experience of Providing high quality service to a diverse range of customers.
• Ability to work calmly and effectively under pressure and supportively but assertively hold senior managers to account.

Closing date: Applications close 12:00 PM UK time on 1 December 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

About the Alliance

The Sexual Violence (SV) Alliance is a ground-breaking collaboration between seven specialist sexual violence organisations: four Rape Crisis Centres (nia, Rape Crisis South London, Solace and Women & Girls Network) and three specialist organisations, (Galop, Respond, and SurvivorsUK). Together, we bring experience in delivering expert, intersectional, and trauma-informed services to survivors of sexual violence.

About the role

We are seeking a visionary Director to lead our strategic and operational transformation, ensuring our services are inclusive, responsive, and survivor-led. The role will be based at nia, but will work across, and be accountable to, all Alliance members.

As Director, you will play a central role in shaping and delivering the Alliance’s strategic and operational goals. You will lead the Alliance Management Team, support the Leadership Team, and work alongside experts with lived experience to improve service access, consistency, and responsiveness for London’s diverse survivor communities — especially those facing the greatest intersectional disadvantage.

The Director will oversee the transformation of intake and referral pathways, monitor performance, manage risk and oversee governance structures, while fostering collaboration and accountability across all member organisations. You will also represent the Alliance externally, influencing policy, securing resources, and amplifying the voices of marginalised survivors. The ideal candidate will bring leadership experience in specialist sexual violence services, a deep commitment to feminist and anti-racist principles, and the ability to navigate complexity with clarity and compassion.

This is a unique opportunity to shape the future of sexual violence support in London and make a lasting impact.

CV’s will not be accepted

How to apply:

Closing date:   10am, 14 Novembr 2025

Interview date: 26 November 2025

Contract requirements:Women-only- this role will be working across women only as well as mixed gender services

Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions). Part 1 (Occupational Requirements), of the Equality Act (2010) applies

The post is subject to an enhanced vetting and barring check and open to women only.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Head of Projects to play a pivotal role in our Operations service in London.

Sounds great, what will I be doing?

This pivotal role is designed to spearhead the delivery and development of operational services across our core areas - Modern Slavery, Criminal Justice, Domestic Abuse, and Complex Needs. As Head of Projects, you'll lead the mobilisation of new services, oversee strategic redesigns, and drive business retention initiatives. You'll manage high-impact, time-limited projects that elevate service quality and performance, working closely with senior managers and reporting directly to the Executive Director of Services. From coordinating TUPE transfers and embedding operational practices to inspiring teams and aligning stakeholders, this role demands dynamic leadership, strategic vision, and a passion for social impact.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will hold a degree or equivalent qualification and bring substantial experience in managing high-quality support services within the third or public sector. You'll have a proven track record of navigating complex priorities across multiple services or projects, leading teams effectively, and driving performance outcomes. Your expertise will include managing change, embedding new ways of working, and overseeing budgets with precision. You'll possess a strong understanding of the financial and funding landscape relevant to Hestia's operations, and be adept at identifying strategic risks and presenting well-informed proposals. A proactive, organised, and self-motivated approach is essential, alongside the ability to foster collaborative relationships both internally and externally. You'll demonstrate persuasive communication skills, inspire and develop staff, and uphold a deep commitment to diversity and inclusion. Proficiency in digital tools and confidence using Microsoft Office are also key to success in this role.

When will I be working?

You will be working between the hours on 9am - 5.18pm Monday to Friday.

Interview Steps

Interviews will be held in person on 4th December 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

We have a vacancy for a Mental Health Support Administrator to join our team.

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.

About You and the Role

The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.

Key responsibilities

• To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
• To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
• To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
• To work in line with standardised administrative systems across HMN
• To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
• To support with monitoring and evaluating services
• To check and process invoices
• To support the team with recruitment admin and staff induction
• To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
• To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
• To support the teams as appropriate with client casework

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.

Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.

Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.

You will support on the delivery of projects focused on ensuring our volunteers receive an exemplar end-to-end volunteer journey, volunteers will feel welcomed and go on to talk positively about volunteering. No matter who or where they are or what they do, your work will ensure people find meaningful opportunities and continue to support our work.

You will facilitate the recruitment, training, induction, support and ongoing development of volunteers and support colleagues to manage their volunteers. You will use your excellent interpersonal skills and creativity to inspire volunteers across the charity, while ensuring that we uphold the highest standards in volunteer management.

Key Accountabilities:

• Support the safe recruitment, induction, support and ongoing development of volunteers across the charity, carrying out references and DBS checks.
• Manage Missing People’s Volunteer Management System, ensuring all records are accurate and up to date.
• Support staff in the management of their volunteers, including providing problem solving advice and support in performance issues.
• Recognise and report any safeguarding concerns

About you

You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:

Experience

• Experience of recruiting, inducting and managing volunteers;
• Experience of successfully engaging with volunteers who are based remotely.
• Experience using Volunteer Management Systems e.g. Volunteero.

Abilities, Skills and Knowledge

• Excellent inter-personal skills and the ability to support new projects and initiatives, working collaboratively with colleagues;
• Ability to support others to implement effective volunteer management processes, e.g. recruitment, selection and volunteer support;
• Confident IT skills, particularly with Microsoft Office packages;
• Excellent time management and organisational skills, including keeping accurate and comprehensive records;
• Sound knowledge of volunteering good practice.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Please find attached a detailed job description and person specification, a letter to applicants from the line manager, and a summary of Missing People's Achievements 2024.

Closing date: 23:59 on 30 November 2025. We reserve the right to close the advert early if we have sufficient interest.
Interviews: 8 December 2025
Start: January 2026.

Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.

Location: Mortlake
Contract Type: Permanent
Hours: 35 per week, some out of office hours work will be required
Salary: £29,000 per annum
Benefits: Missing People offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed

You may also have experience in the following: Volunteer Management, Volunteer Coordinator, Charity, Charities, Volunteer Programme Lead, Volunteering, Volunteering Officer, Volunteering Coordinator, Volunteer Engagement, Voluntary Sector etc.

REF-224 945

We’re thrilled to partner with Arthritis UK to support the recruitment of their new Digital Product Owner on a permanent basis.

What’s on offer:

• Salary: £45,000-£47,000
• Location: London, 2 days/week
• Permanent, full-time with flexible hours

The Role
We’re looking for an experienced Digital Product Owner to lead the strategic development of the website — a vital touchpoint for people living with arthritis and their loved ones. You’ll be the driving force behind delivering outstanding digital experiences, helping the charity grow services, income, and impact.

You will:

• Own and develop the website strategy and roadmap.
• Translate stakeholder and user needs into actionable requirements.
• Lead agile development cycles with digital partners.
• Use insight, data, and research to create meaningful user journeys.
• Drive engagement, accessibility, and innovation in everything they do.

This is your chance to bridge the gap between user needs, stakeholder goals, and digital innovation — ensuring their platforms make a real difference.

About You
We’re looking for someone who brings:

• Proven experience as a Digital Product Owner/Manager in a digital environment.
• Strong background in website strategy, content optimisation, and agile practices.
• A data-driven, user-focused approach to digital development.
• Excellent collaboration skills with both stakeholders and external agencies.
• Knowledge of accessibility standards, SEO and digital engagement best practice.

How to Apply
To apply, please submit your CV and covering letter demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

1st stage Interviews to be held in person the week commencing 24 November.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: any speculative CVs sent to the hiring manager will be forwarded to The Talent Set

Directorate: Marketing, Education, Events and Membership  
Reports to: Education and Events Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)
 

Job Summary

The BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. 

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Education & Events Manager, Event Executive (Education) and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. 

This is an exciting role for someone looking to get further hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.

Main Responsibilties 

Event & Course Coordination

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
• Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.
   

Systems & Data Management

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.

Project Coordination

•  Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
• Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
• Support the delivery of digital sponsorship and educational partnership opportunities.

Marketing & Communications

• Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.

General Duties

• Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
• Support with BSR Committee liaison and logistics.
• Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.

Please note: This role will require travel and overnight stays, for example at our in-person courses. As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

Person Specification

1.  Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives. 
2.  Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors). 
3.  Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs. 
4.  Confidence to manage stakeholders at all levels and to deal with external contacts. 
5.  Professional and personable when communicating with members, customers and volunteers.
6.  Confident time and project management skills as you’ll be working on various projects simultaneously.
7.  Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education. 

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

This is a fantastic and unique opportunity to join a friendly, busy and supportive Legal and Governance team in the Chief Executive’s Office at the British Psychological Society.

The Board Secretary plays a critical role in the organisation, ensuring we are well governed, managed in compliance with relevant legislation and regulation and uphold best practice at all times.

We are looking for an exceptional proactive individual who must have previous experience in governance, primarily board / committee support, will be highly organised, with strong administrative skills and an excellent communicator. It will suit somebody who is capable of working autonomously and independently and used to providing professional advice and guidance to the Chair of the Board and CEO.

We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with local and national organisations

 How to apply

The closing date for applications is Friday 14th November 2025 and interviews are scheduled for w/c 5th January 2026.

To apply, please supply your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a covering letter will not be considered.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.

We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.  
 

Job Purpose:

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to a caseload of women in contact with, or at risk of being in contact with the criminal justice system.
2. Undertake risk and needs assessments and co-producing bespoke support plans with women across the nine pathways to reoffending.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
4. Champion the core values of Women in Prison, including social justice and feminism in all internal and external communications, articulating their importance to the work we do.

For the full list of responsibilities, please download the recruitment pack.

People Adviser – Employee Relations

We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.

Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent

Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025

About the role

This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.

You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.

Key responsibilities include:

• Providing first line HR advice to managers and employees
• Supporting employee relations cases including performance, disciplinary and grievance matters
• Ensuring HR policies are applied fairly and consistently
• Managing HR administration including contracts, changes, absence records and exit interviews
• Maintaining accurate HR documentation and records
• Supporting policy review and implementation
• Contributing to employee engagement and wellbeing activities
• Helping identify training needs and supporting HR related training
• Managing HR data and preparing reports
• Supporting wider HR projects and continuous improvement

About you

You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.

Essential skills and experience:

• Experience providing HR advice and HR administration support
• Knowledge of UK employment law and HR best practice
• Experience handling employee relations cases
• Strong interpersonal and communication skills
• CIPD Level 3 or equivalent experience
• Strong attention to detail and organisational skills
• Able to handle confidential information with discretion
• Comfortable using HR systems and Microsoft Office

Desirable:

• Experience in the charity, health or social care sector
• Working towards CIPD Level 5
• BSL skills or willingness to learn

About the organisation

You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.

To Apply

You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.

Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP

One in seven babies is born premature or sick and needing care on a neonatal unit. This isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life.

Role Summary 

The Bliss Scotland Baby Charter Programme Officer supports the 14 neonatal units across Scotland to deliver our Bliss Baby Charter programme. The Baby Charter is a national accreditation programme being undertaken by many neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby.

Bliss Scotland was established in 2009 to provide support to the 6,000+ babies born premature or sick in Scotland every year, and their families. Bliss Scotland is part of Bliss, the UK’s leading charity for babies born premature or sick and is registered with the Scottish Charity Regulator (OSCR).

The Bliss Scotland Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby. The role supports neonatal units to bring about change and work towards Baby Charter accreditation. This involves assessing neonatal units against national standards using the digital Baby Charter audit tool, delivering assessments and working as part of the Baby Charter team to continually develop and improve processes
 

• Location: Home Based (Scotland) with occasional travel to Neonatal Units across Scotland
• Salary: £29,041 FTE (£17,425 pro-rata for 21 hours)
• Terms: 21 hours a week, fixed term for 1 year

This role is home based, in Scotland, and will require some travel to units across Scotland. We anticipate that the postholder will travel to units roughly once per every 1-2 months. Bliss operates a flexible approach to travel for work and we are open to discussions about frequency and timings of travel

Role Details

This is an excellent opportunity for someone:
•To work with the Programme Lead and other Baby Charter Programme Officers to support units across Scotland, providing feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
•To lead on the delivery of assessment visits with units. 
•To be an active and involved member of the Bliss Baby Charter team, supporting team members to embed plans in line with Bliss’ strategic aims, and continuously improving what we do. 
•To lead on specific areas of improvement of the Charter.
•To engage effectively with neonatal healthcare professionals across Scotland 
•To work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families

The ideal candidate will be able to demonstrate the following skills and experience:

•Excellent interpersonal skills, with experience of communicating and building relationships with a range of stakeholders, using a high level of professionalism
•Excellent written and verbal communication skills
•Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
•Understanding of how to use service-user feedback to continuously improve services and innovate
•Attention to detail, and experience of capturing and reporting on progress
 

For more details please view the job description and person specification.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.

How to apply

Interested applicants are requested to submit the following documents.

•Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long 
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

•The deadline for applications is 9am on Monday 24th November
•First round interviews will be held virtually on w/c 1st December and Second round interviews on w/c 8th December