Service manager jobs in central london, greater london
Salary: £38,889 per annum ( pro-rata £18, 944)
Hours per week: 18.75 per week
Department: Children & Young People Services
Location: 23 Monck Street, London, SW1P 2AE.
Are you passionate about centring lived experience in mental health work and ensuring people’s voices are heard at every level of a charity?
We’re looking for someone to coordinate and champion our Lived Experience Advisory Group, a vital part of how we shape services, policies, and strategy at West Central London Mind. You’ll play a key role in ensuring people with lived experience of mental health challenges are meaningfully involved across the organisation, while also finding new ways to engage young people under 18 in a safe, inclusive and ethical way.
This is a rewarding and hands-on role where you’ll be the bridge between people with lived experience and our senior leadership, service teams and Trustees. From running group meetings and sharing feedback across the organisation, to safeguarding participants and making sure diverse voices are represented, no two days will be the same.
You’ll also contribute to our wider equality, diversity and inclusion (EDI) work, including supporting the delivery of the Patient and Carer Race Equality Framework (PCREF), helping to ensure our services are shaped by those most affected by inequality and injustice.
You’ll be the go-to person for:
- Coordinating and promoting the Lived Experience Advisory Group, ensuring it runs smoothly and inclusively
- Supporting group members to participate safely and meaningfully, with appropriate safeguarding and GDPR procedures in place
- Working with the senior leadership team and clinical leads to embed lived experience perspectives into services, campaigns, and strategy
- Recruiting and onboarding new members to the group, in partnership with the People Team
- Ensuring under-18 voices are heard through creative, age-appropriate engagement approachesManaging administration such as agendas, minutes, service user payments, and progress reports for senior stakeholders
About you:
We’re looking for someone with experience in coordination or engagement roles, and a strong commitment to amplifying lived experience voices. You might have personal or professional experience of mental health challenges and be confident working with a wide range of people, including young people and those from marginalised backgrounds.
You’ll need excellent communication skills, a strong grasp of safeguarding and trauma-informed practice, and the ability to work independently while collaborating with teams across the organisation. Most of all, you’ll believe in the power of co-production and want to help shape a fairer, more inclusive mental health system.
About us:
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
REF-223422
Are you passionate about empowering entrepreneurs facing social or economic inequalities to grow thriving social impact businesses — and looking for a role where no two days are the same?
As our Programme & Hub Coordinator, you’ll be at the heart of Seeds Hub, combining programme delivery, community building, and hub management to create an inspiring space where entrepreneurs can flourish.
In this role, you will:
- Coordinate and deliver programmes that empower entrepreneurs experiencing social or economic inequalities
- Host workshops, peer-to-peer sessions, and community events.
- Welcome and support participants, partners, and visitors as the first point of contact.
- Manage hub operations — from bookings and invoicing to facilities and volunteers.
- Create a safe, inclusive, and inspiring environment for our community.
About You
You’ll thrive in this role if you are:
- Organised and proactive – confident managing multiple priorities.
- People-focused and approachable – comfortable engaging with entrepreneurs, community members, and external partners.
- Passionate about social impact – driven to amplify the voices of those experiencing social or economic inequalities in enterprise.
- A strong communicator – able to coordinate activities, workshops, and events with ease.
About Seeds
At Seeds Hub, you’ll join a community dedicated to businesses that create positive change. Based in Wembley, we provide workspace, training, and mentoring to entrepreneurs experiencing social or economic inequalities,who often face barriers to networks and funding. Our diverse hub is home to enterprises working across sustainability, cultural heritage, the arts,community development, and more
About the Diocese
The Diocese of Westminster is the Catholic Diocese covering most of London north of the Thames and Hertfordshire. We support a wide network of parishes, schools, and charitable services, working to promote the values of the Gospel in all areas of life.
Our work is underpinned by the core values of Competence, Reliability, Honesty, Perseverance, and Love. These values guide everything we do and how we work with each other and those we serve.
Why Join the Diocese?
When you join us, you don’t just take on a role — you become part of a mission, helping entrepreneurs bring their ideas to life and shaping a hub that supports social impact businesses at every stage of their journey
What we offer you
In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:
- 23 days annual leave + bank holidays (pro rata for part time employees)
- Vouchers for free eye tests and £50 towards the cost of glasses
- Reward Gateway scheme offering discounts on a wide range of products and services
- Pension scheme for eligible employees – 5% paid by the employer
- Salary exchange (salary sacrifice) for pension
- Cycle to work scheme
- Enhanced maternity, paternity and adoption pay
- Employee Assistance Programme
The Cyber Helpline is a movement by the information security community to step in and fill the gap in support for victims of cybercrime, digital fraud and online harm. It is a UK-based charity that provides free, expert help to victims by helping them understand, contain, recover and learn from experiencing a malicious online issue. We have directly helped over 70,000 individuals and families in the UK and the USA.
On top of the opportunity to do some good with your skills, The Cyber Helpline will offer you the opportunity for training, skills development, mentoring and career progression. Perfect for those looking to join or progress in the cybersecurity industry.
Role Summary
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we scale our reach and impact, we are seeking a Head of Fundraising who can be both strategic and hands-on to lead the development and delivery of a sustainable income generation strategy.
This is a pivotal leadership role responsible for driving forward our fundraising across trusts & foundations, corporate partnerships, individual giving, and events. The Head of Fundraising will shape and execute income strategies to enable growth, ensure long-term sustainability, and enhance our national profile. You’ll work closely with the CEO, Board of Trustees, and senior leadership to embed a culture of philanthropy across the organisation.
This is an exciting opportunity for a dynamic, ambitious fundraiser who wants to build something impactful in a high-profile, mission-driven environment.
Key Responsibilities
Fundraising Strategy & Leadership
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Develop and implement a multi-year fundraising strategy aligned with organisational growth and strategic goals
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Lead all fundraising streams, prioritising the development of our relationships with trusts & foundations and corporate partnerships
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Agree on income targets, KPIs, and a robust pipeline to meet current and future funding needs
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Report to the CEO and Board on fundraising performance, risks, and opportunities
Trusts, Foundations & Grants
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Identify and develop opportunities for major grants and philanthropic funding (including from Government stakeholders) and then cultivate and sustain relationships with donors
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Write compelling funding applications and impact reports to secure and retain grant income
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Maintain relationships with key funders and proactively seek multi-year funding opportunities
Corporate Partnerships
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Identify and secure high-value corporate partnerships aligned with The Cyber Helpline’s mission and values
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Develop innovative, mutually beneficial partnership packages, including sponsorship, pro bono support, and employee engagement
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Enable corporations to fundraise for our mission
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Build a sustainable corporate pipeline through networking, stewardship, and thought leadership
Individual Giving & Community Engagement
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Build an individual giving programme, exploring opportunities for regular giving, campaigns, digital fundraising and major donors
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Support the development of community fundraising and challenge events with long-term potential
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Work with the comms team to create engaging supporter journeys and fundraising content
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Engaging our team members - and their networks - to engage in fundraising activity
Internal Leadership & Collaboration
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Work with the CEO and leadership team to embed a fundraising mindset across the organisation
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Collaborate with operations and finance to ensure accurate budgeting, forecasting, and grant management
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With Board approval, Recruit and Line manage fundraising staff and/or freelance support as resources permit
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK.
Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Proven experience of achieving significant fundraising goals, ideally in a small-to-medium charity environment
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Strong commercial and financial acumen
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Track record of securing five- or six-figure income from trusts, foundations, or corporations
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Strong strategic thinking and ability to translate vision into actionable plans
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Excellent relationship-building, networking, and influencing skills
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Exceptional written and verbal communication skills
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Entrepreneurial, self-motivated, and proactive, with a collaborative working style
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Alignment with The Cyber Helpline’s mission and a commitment to supporting victims of cybercrime
Desirable
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Experience in digital fundraising or individual giving
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Familiarity with donation and fundraising platforms
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Knowledge of cybersecurity, technology or victim support sectors
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Familiarity with Salesforce or other CRM platforms
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Experience working with trustees or fundraising committees
What we offer
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Enhanced annual leave - We’re committed to offering a generous leave package, with a new package with final details currently under review
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Pension scheme - 4% employer contribution to your workplace pension scheme
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Employee discounts - Thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - An annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - Access to ad-hoc training based on your role and professional growth interests
The client requests no contact from agencies or media sales.
Marketing Assistant - National Art Pass
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £27,040 per annum
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
We’re looking for a Marketing Assistant to support the planning and delivery of marketing activity to drive overall growth for The National Art Pass.
You’ll be joining the membership team at one of the UK’s leading arts organisations and contributing to Art Fund’s mission to help more people access and enjoy great art and culture.
In this role, you’ll play a key part in delivering multi-channel campaigns across paid, owned and earned media. This could include briefing creative assets, building email journeys, implementing campaign activity and reporting on results. Working with the Recruitment Marketing Manager, you’ll collaborate closely with internal teams and external agencies to shape campaign plans, develop promotions and ensure every element is delivered to a high standard, on brand, and on time.
This is a great opportunity for someone who’s motivated to apply their marketing expertise to grow the National Art Pass and support Art Fund’s mission to help museums and galleries thrive.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 7 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Are you a strategic and values-driven HR professional, passionate about equipping people and teams to flourish? Do you want to use your HR expertise to help fulfil a mission of justice, restoration and transformation?
Tearfund is looking for a UK-based HR Business Partner to provide strategic and operational HR support to our international group.
As a key member of our People & Culture team, you'll partner with Executive and Regional Directors to deliver a high-quality, responsive and proactive HR service. You'll lead on strategic HR matters within your designated group and contribute to shaping and delivering Tearfund's global people strategy.
This role offers a blend of operational responsibility and strategic partnership, spanning:
- Employee relations, HR best practice, and compliance
- Workforce planning and recruitment
- Organisational development and performance management
- Staff wellbeing and pastoral care
- HR capacity building across countries and partners
- Global HR projects and policy implementation
You'll also support complex situations such as organisational change, safeguarding mattersand recruitment for your designated group. You will also travel periodically to support local teams and partners as needed.
About You:
You'll be an experienced HR professional who thrives in fast-moving, cross-cultural environments, and can confidently lead through complexity with professionalism and grace. You will also bring:
- Substantial proven experience in Human Resource Management, business partnering and organisational development
- Strong knowledge of UK employment law and best practice
- Demonstrated ability to provide sound HR advice on recruitment, performance, wellbeing and conduct
- Experience supporting change management and restructures
- Excellent communication, interpersonal and coaching skills
- Commitment to ongoing professional development (e.g. CIPD or equivalent)
If this sounds like the perfect role for you, we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.
We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.
This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.
This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.
Key Responsibilities:
Collect and Curate Impact Content
- Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.
Design Campaign Materials and Reports
- Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.
Digital Communications Oversight
- Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
- Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
About The Country Trust
The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.
When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.
Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.
The client requests no contact from agencies or media sales.
We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.
You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author.
Your duties will include:
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Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries
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Coordinating all booking information for courses, INSET training and consultancy
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Carrying out data reconciliation and reporting using systems such as Zoom and Xero
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Updating webpages for courses and events
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Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering
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Arranging travel and accommodation when necessary
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Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants
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Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices
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Managing the Centre signing in system for guests
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Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks
You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.
You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
Closing date: Thursday 28 August 2025
The client requests no contact from agencies or media sales.
Join Our Team as Locum Worker in and around London!
Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker to provide support to individuals experiencing homelessness in London to create positive change.
This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across London so there is something suited to everyone!
What We Can Offer You:
- Flexibility:
- Competitive Pay: £14.03 per hour
- Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For From You:
- Communication: the ability to communicate effectively with a range of people from different backgrounds
- Client-Centred Approach: understanding and respecting perspectives and experiences of clients receiving support services
- Safety First: committed to maintaining a safe and secure environment for all individuals
- Hands-On Experience: working in residential or accommodation-based housing units for young people at risk of homelessness
Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.
Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format, please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.
£26,208.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Your new company
A high-profile government-affiliated organisation is seeking an experienced HR Business Partner to join on a short-term basis and help drive progress across a busy employee relations caseload. This is a hands-on role requiring someone who's confident in navigating complex ER issues, including senior civil service (SCS) performance management, and who's comfortable rolling up their sleeves to deliver results.
Key Responsibilities
- Lead and manage a varied ER caseload, including complex and high-risk cases
- Provide expert guidance on SCS performance management and related processes
- Partner with senior stakeholders to deliver pragmatic, compliant HR solutions
- Support policy interpretation and ensure consistent application across teams
- Contribute to strategic workforce planning and organisational effectiveness
Ideal Candidate
- Strong HR generalist or business partnering background within the Civil Service or wider public sector
- Proven experience managing complex ER cases and performance frameworks
- Comfortable working at a pace and adapting to shifting priorities
- Collaborative, pragmatic, and confident in influencing senior stakeholders
- Immediately available and ready to make an impact from day one
- This is a fantastic opportunity for a seasoned HR professional to contribute meaningfully to a high-performing team during a critical period. If you're ready to get stuck in and bring your public sector expertise to the table, we'd love to hear from you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as the key contact and contributing to care planning, progress monitoring, and discharge support using the clinical records system. A key focus will be the collaborative development of person-centred recovery plans that emphasise social goals and community integration. Using trauma-informed and strength-based approaches, they will build strong therapeutic relationships to support individuals in achieving their personal recovery goals. The role involves helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, or psychoeducational groups. They will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with statutory and voluntary sector organisations to ensure smooth service navigation and warm handovers. Attendance at relevant clinical meetings and community events is expected, representing both Hestia and the Community Mental Health Team. Accurate and timely documentation of support activities, risk assessments, and user progress is essential, along with maintaining safe and ethical practice in line with safeguarding protocols, health and safety procedures, and quality standards. The role also includes active participation in ongoing supervision, training, professional development, annual appraisals, and clinical oversight.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting, with a strong understanding of mental health, recovery, and co-production principles. They will be skilled in care planning, risk assessment, and group facilitation, with knowledge of the Mental Health Act and experience working collaboratively across services and communities. Excellent communication, IT proficiency (including electronic case management tools), and the ability to work both independently and in a team are essential. The candidate should be resilient, adaptable, and committed to trauma-informed, person-centred practice, with clear professional boundaries. Desirable qualities include lived experience, peer support training, familiarity with local resources, and additional skills such as mentoring, report writing, or multilingual ability.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.
Your role will be varied, people-focused, and purpose-driven. You’ll:
- Support and empower volunteer committees with planning, elections, onboarding, and governance
- Design and deliver engaging training and resources to help volunteers feel confident and connected
- Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
- Coordinate inclusive events and forums that foster collaboration and community
- Use data and feedback to evaluate impact, improve experiences, and inform decision-making
- Champion collaboration and best practice across committees, departments, and the wider IOP network
You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.
Projects you work on may include:
- Creating a new Volunteering Guide and Welcome Handbook
- Designing and delivering onboarding and training for new committee members
- Organising flagship events like the annual Committee Welcome Day
- Helping shape our first Volunteering Development Plan and inclusive volunteering strategy
You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.
Who will I work with?
As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:
- The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
- The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
- Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
- Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
- External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.
You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
Whilst we’re not looking for perfection, we are looking for someone who:
- Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
- Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
- Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
- Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
- Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
- Is a team player – you collaborate, share ideas, and support others to succeed
Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.
Nice to have
- A full driving licence and access to a car is desirable, as some travel may be required.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.
Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience
This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.
Key responsibilities include:
- Acting as a culture ambassador, supporting team communication and process improvements.
- Providing supporter and donor care via phone, email, post, and social media.
- Processing expenses, supplier payments, and supporting financial reporting.
- Coordinating recruitment administration, inductions, and onboarding/offboarding.
- Supporting team events, trainings, and external supporter activities.
- Managing databases, ensuring accurate records and GDPR compliance.
- Overseeing logistics, stock, and campaign materials.
We are looking for someone who is:
- Proactive, solutions-focused, and able to balance multiple projects.
- Calm, professional, and detail-oriented, with excellent communication skills.
- Experienced in administration, operations, or project management (minimum 1 year).
- Confident in managing competing priorities in a fast-paced environment.
- Tech-savvy, adaptable, and eager to continuously improve processes.
This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.
£13.85 per hour on a zero-hour contract
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
For a full job description, please visit our website.
About you:
Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Crossness Pumping Station is a unique, world heritage site built in 1865 to help rid London of cholera. Lying abandoned since the 1950s, it has been lovingly restored by a group of enthusiasts and volunteers since 1987. We are moving into the next phase of our development as a museum and need to improve our support to existing volunteers and recruitment of new ones. This role will be fundamental to achieving our strategic goals and future business plan.
About the role
The Volunteer Coordinator is responsible for managing and overseeing the recruitment, induction, training and support of volunteers for Crossness Engines Trust.
This role will ensure that volunteers are effectively integrated into the organisation and feel valued, motivated and equipped to contribute to its mission. The Volunteer Coordinator will work closely with Trustees and Visitor Development and Outreach Officer and Education Officer to develop a robust volunteer programme that supports both organisational objectives and the personal growth of the volunteers.
The Volunteer Coordinator will build strong relationships, coordinate scheduling and ensure volunteers are integrated across visitor services, events, heritage maintenance, education and administration.
This is a new role and will allow an experienced volunteer coordinator the opportunity to set up many of the essential parts of the role from scratch. Much of the role will include face-to-face interaction with our volunteers (including occasional weekend working) with some elements that can be performed offsite eg developing plans and procedures, representing the Trust at exhibitions, fairs etc.
Key Responsibilities
- Volunteer Recruitment and Induction
- Volunteer Coordination
- Training and Development
- Volunteer Wellbeing and Retention
- Monitoring and Reporting
- Collaboration & Programme Support
Person Specification
Essential
- Experience managing or coordinating volunteers or community engagement
- Excellent interpersonal skills and the ability to engage and support people from all walks of life
- Strong leadership and motivational skills
- Strong organisational skills, able to manage multiple tasks with limited time
- Ability to manage complex issues across multiple stakeholders to satisfactory resolutions
- Confident working independently and collaboratively
- Strong commitment to inclusion, diversity, and the values of volunteering.
Desirable
- Experience in a museum, heritage or non-profit setting
- Knowledge of safeguarding and volunteer management best practices
- Experience with databases/CRM and/or volunteer management software
- Interest in engineering history, architecture or heritage.
To conserve, for public benefit, the buildings, engines and surroundings of the Southern Outfall of Sir Joseph Bazalgette's Victorian sewer system.





The client requests no contact from agencies or media sales.