Service manager jobs in central london, greater london

Salary: £35,234 – £46,385

Contract: Full-time (4 days considered)

Location: London office – 2 days per week (Abbey Wood)

Closing date: 2^nd September

Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.

As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

Job Title:Engagement Manager – Employee Volunteering

Reference Number: V557

Location: Homebased within South West England/London

Contract Type: Fixed term until 31st March 2026 (with possibility of extension)

Hours: Full time (35 hours per week)

Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)

DBS/PVG: Basic

Job Family: 3

Line Manager: Project Manager

Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Interview Date/s:Week commencing 29th September 2025

Anticipated start date: ASAP

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.

Here is some of what you’ll be doing, please refer to the full job description for full details: 

· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.

· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.

· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.

· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.

· Assist the Project Managers by preparing case studies, change stories and reports. 

Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Are you a proactive and organised facilities professional looking to make a meaningful impact?

Join Samaritans as our Facilities Co-ordinator and play a vital role in ensuring the smooth running of our central office and supporting branches across the UK.

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Contract

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• £28,000 – £30,000 per annum plus benefits
• Full time (35hrs per week) 
• Permanent
• Ewell and London City Hub with occasional home working
• We are passionate about flexible working, talk to us about your preferences 

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​What you’ll do 

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As Facilities Co-ordinator, you’ll be the go-to person for all things facilities-related at our Ewell office and London City Hub. You’ll also provide remote support to our central charity branches nationwide, helping maintain safe, efficient, and welcoming environments for staff and volunteers.

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This is a hands-on, varied role where no two days are the same. From managing contractors and maintenance schedules to supporting health and safety compliance and coordinating office moves, you’ll be central to the success of our Facilities & Projects team.

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What you’ll bring

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• Experience in facilities coordination or similar role
• Knowledge of health & safety legislation
• Strong organisational and time management skills
• Excellent communication and relationship-building abilities
• Experience in a charity or not-for-profit setting (desirable)
• Facilities management qualification (desirable)​​​

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a cover letter.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 9am on Monday 6th October

Interviews: mid-October

Do you want to make a positive difference to the health and wellbeing of women?Kingston Women’s Centre (KWC) is looking for a qualified and experienced female Counselling Manager to join our team of dedicated professionals.

KWC is a highly regarded and well-established charity providing counselling and therapy within a safe and caring environment for women of all backgrounds in and around Kingston upon Thames.

Due to the nature of our services, applications are invited from women only.This is a Genuine Occupational Requirement (GOR) as set out in the Equality Act 2010.We welcome and encourage applications from women of all backgrounds.

This pivotal role encompasses counsellor and supervisor recruitment and placement co-ordination, facilitating group supervisor meetings, overseeing the assessment process and client waiting list, contributing to ad hoc projects such as written bids for fundraising and acting as Safeguarding Lead. The Counselling Manager must have experience of managing and supervising counsellors in training and the ability to engage with people at all levels including the Admin and Clinical staff and Board of Trustees, a BA/MA in counselling/psychotherapy and Accreditation with BACP or UKCP. We would also require a minimum three years post-qualification with complex client work and experience as a clinical supervisor

This key position is exceptional in its variety of opportunities and responsibilities; you will have the advantage of being able to work flexible hours, managed by the Centre Manager and supported by our Clinical Trustee. An added benefit is the opportunity to rent a room at low cost within the building for the counselling of private clients should the successful applicant be currently working part time in private practice.

If you are interested in applying, please look at the full details on Kingston Women’s Centre’s website 

The closing date for applications is 4th October 2025.

This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.

We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.

We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.

The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.

The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.

Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.

About The Role  

The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:

Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW. 

WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation. Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.  Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams. You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.  You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France. An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids. You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.  You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.  Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

Location: UK based – Hybrid to any UK office with national travel 

Ref PDR-251

Closing date: 9.00 am on 29 September 2025

St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.

About the Role

You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.

Key Responsibilities

• Lead the People Data and Reward team, providing strategic direction and operational oversight.

• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.

• Act as the data protection lead for People, ensuring compliance with legislation and best practice.

• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.

• Support the development of inclusive reward strategies and data-driven decision-making.

About You

We’re looking for someone who:

• Has strong experience in HR data, payroll, and reward management.

• Is confident using HRIS platforms and Excel to analyse and report on people data.

• Understands how data supports equity, diversity, and inclusion goals.

• Is proactive, collaborative, and committed to creating a great place to work.

• Can lead with integrity and inspire others through inclusive practice.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline: 9.00 am on 29 September 2025

• Interview Date: 10 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Job Title - Marketing Assistant

Contract - Full time, permanent

Hours - 36 hours per week

Salary - £27,000 per annum

Location - Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

As part of the Membership and Marketing Team, schedule content across all channels that promotes Coram PACEY products, services and membership to drive sales and acquisitions. Help Marketing, Policy and Education and Training promote and deliver a programme of events and policy campaigns to raise Coram PACEY’s profile and convert prospective members.

Alongside this, support the Marketing Manager to deliver a range of marketing and communications activities that support targeted income generation, brand awareness and Coram PACEY objectives.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th September 2025

Interview Date: Beginning October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

You’ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate.  You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy

What we offer:

3 best things about the job (in our humble opinion)

· You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media

· You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners

· You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.

· A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum.  Total salary £45,471 per annum

· Pension scheme

· 31 days annual leave plus 8 bank holidays

· Mix of office based in our North London office (min 2 days per week) and home working

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is full time

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.

We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.

The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school. 

The role at a glance

Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity  centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: 
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London

What will my main duties be?

Programme Management

• To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
• To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life. 
• To plan and/or attend boarding school taster and pastoral visits across the UK. 
• To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs. 
• Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role). 
• Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
• Ensure Salesforce database records and monitoring requirements are kept up to date. 

Stakeholder Management

• Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
• To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
• To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.

Other duties

• To ensure that the ethos, values and culture of the charity are maintained.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 
• To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values