Service manager jobs in charlton, greater london
Directorate: Marketing, Education, Events and Membership
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.
This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.
This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.
Main Responsibilties
Event & Course Management
- Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
- Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
- Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
- Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.
Systems & Data Management
- Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.
Project Coordination
- Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
- Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
- Coordinate CPD accreditation of educational activities.
- Support the delivery of digital sponsorship and educational partnership opportunities.
Marketing & Communications
- Work with the Marketing and Communications team to create digital content to engage target audiences.
General Duties
- Manage events inbox and education team enquiries, delivering excellent customer service.
- Input into education budgets by monitoring progress against income and expenditure for owned projects.
- Support with BSR Committee liaison and logistics.
- Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.
Person Specification
- Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives
- Can work efficiently on a variety of digital systems and quick to pick up new programs
- Have the confidence to manage stakeholders at all levels and to deal with external contacts
- Have confident time and project management skills, you’ll be working on a lot of projects simultaneously
- Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education
- Can be professional and personable when communicating with customers and volunteers
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Work for the Association of British Neurologists in an exciting opportunity to make your mark on an influential and nationally recognised organisation that is changing the way it delivers its communications.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
Working within a small team, you will be an imporant part of communications & marketing for a membership association supporting the vital work of neurologists across the UK. This varied and rewarding role is ideal for someone looking to gain hands-on experience, work in a small team and have the ability to shape the direction of communications strategy. This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development. The successful candidate will work closely with the Engagement Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
About you
We are looking for somebody with the following skills:
Essential
- Excellent & versatile written communication
- Experience of drafting accurate and purposeful copy for marketing and communications materials
- Good knowledge of social media platforms & strategies
- Excellent organisational skills
- Ability to work independently within a small agile team
- Excellent prioritisation skills
- Experience of creating high-quality design and graphic assets
- Quick learner with a desire to expand knowledge
Desirable
- Experience of Canva/Adobe Photoshop
- Experience of video editing, esp. for social media
- Experience of managing social media accounts
- Knowledge of membership associations or the charity sector
- Interest in health, science, or the medical charity sector
Benefits
- 28 days annual leave + 8 public holidays (pro-rata)
- Generous pension contributions: you put in 1%, we’ll put in 10%
- Professional development programme including regular 1:1s, appraisals and training opportunities
- Hybrid working and flexible hours
- Time off in lieu for ABN event attendance
- Generous health plan with Simply Health
The client requests no contact from agencies or media sales.
The role
We’re seeking a Senior Events Manager to join our dynamic and high-achieving Events team!
Following the success of our Charity of the Year partnership at the 2025 London Marathon, it’s a really exciting time to lead the team forward. Key areas of the role are:
- To lead the team to meet income targets through the delivery of an engaging Events portfolio
- To lead the development and implementation of plans, marketing materials, multi-channel campaigns and supporter journeys for Event participants
- To Manage and inspire the Events Managers and wider team
About You
You’ll be passionate about Events fundraising and excited about joining a team who achieve excellent results. You’ll also have:
- Previous experience in leading a high-performing Events team
- Proven ability of creating annual budgets and regular reporting of income and expenditure
- Proven ability in developing over-arching plans for multi-channel (especially digital) Events marketing campaigns and supporter journeys
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
· Courage
· Compassion
· Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 1-2 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website. If you have any questions about this role that we’ve not answered, please get in touch with Kerry Thomas (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- First-round interviews will be held remotely on Tuesday, 9th September
- Second-round interviews on Thursday,11th September, in our office near London Bridge.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.
We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities.
Main purpose of role
Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland.
Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks.
Raise awareness of NPH across Health & Social Care professionals and the public.
Support the planning and delivery of the annual NPH Awareness Week.
As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS.
Promote and support all Shine’s services and activities.
Shine will offer you:
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Support to learn & develop by accessing training in NPH and dementia
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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A competitive salary of £28,471 (pro-rata for part-time hours)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call.
Closing date: Sunday 7th September at 11:30pm
Interviews: Friday 19th September (virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Drive Finance Manager (Respect)
Reports to: Head of Finance (Respect)
Responsible for: Self
Hours: Part-time 21 hours per week
Salary: Point 42-45 £45,530-£48,620 (£27,318- £29,172 pro rata for 21 hours)
An additional pro rata London Allowance will be applied to employees who live in London. There is 6% employer’s pension contribution subject to an additional minimum 2% contribution by the employee.
Location: Remote working from home in the UK
Travel: You will be required to travel when the role requires it for team meetings and appraisal.
Contract: Fixed until 31st March 2026
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 3rd September 2025, 17:00
Interviews to take place: 17th September 2025
About the role:
The post holder will support Respect’s Head of Finance to deliver an efficient budget holder support service to Respect’s Deputy Director of the Drive Partnership. This will ensure effective financial planning, monitoring, reporting, fundraising support as well as identifying and implementing potential for system improvements.
About you:
You must be able to work remotely and at a level where you are able to prioritise your workload and provide good financial customer care to your budget holders.
This role requires exemplary financial and inter personal skills.
Alongside experience of financial management including setting up budgets, completing budget forecasts, accounting and providing meaningful commentary, we are particularly interested if you have that experience in a charity or similar not-for- profit service area.
Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect.
About Respect:
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to operations. Word Doc. format only, please..
Closing date: 3rd September 2025, 17:00
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Overview
Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.
The CCSA is the trade association accelerating the commercial deployment of Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.
The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 120 members and sponsorship at our conferences.
The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accountants and bank accounts for each and a recently dedicated internal finance resource. We have some support from outsourced finance support, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.
The role
We are a dynamic organisation looking for a part-time finance manager. We have put some structures and processes in place, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.
The role will be managed by the CEO and other members of the senior leadership team.
Responsibilities
Finance management
- Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
- Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
- Cash monitoring and reporting
- Working with senior managers to produce an annual budget with quarterly re-forecasting
- Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings
- As finance controller, develop and enhance the CCSA’s finance processes, compliance and systems, especially using tech solutions
- When required, liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Finance operations
- Preparation and sending of sales invoices (c200 a year) and chasing aged debt
- Oversight of bill payments and expenses
- Process and post month-end journals
- Running the monthly UK and maybe BE payroll including liaising with payroll providers
- Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
- Act as a point of contact with accountants, banks, service providers, and suppliers
- Provide finance support to the wider staff team
- Other ad hoc finance/operations duties as required
About you
The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:
- Pragmatic and hands-on
- Able to work quickly and flexibly
- Strategic and eager to drive improvements and efficiencies
- Trustworthy with high integrity
- Able to communicate about financials issues especially to lay staff
- A self-starter who works proactively and independently
- Organised and able to plan work
- Eligible to work in the UK
In terms of experience we are looking somebody that is:
- A qualified accountant CA/ACA/ACCA/CIMA
- Has strong management accounting and bookkeeping experience
- Experienced in working in a similar role, ideally within a small company environment
- Ideally experienced with Xero and/or other accountancy-based systems
- IT literate with strong Excel skills
- Should have experience of working across countries and awareness of consolidating across different currencies.
- Maybe interested in sustainability, CCUS, working for a not-for-profit or (large corporation) membership body
Salary
Salary: £45,000 – £50,000 FTE (£22,500-£25,000 actual salary when pro rata)
Location/hours
This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.
We are keen to recruit from underrepresented groups. If we can make the recruitment process more accessible for you, please let us know.
No agencies, thank you.
The client requests no contact from agencies or media sales.
Location: Home Based, United Kingdom
Group: Social Impact
Vacancy type: Permanent
35 hours per week
£35,000 - £40,000 per annum / pro rata (plus allowances)
Remote
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.
Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts (Trusts) Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of trusts and foundations that contribute major grants and donations (over 5 figures+) and support
In order to be successful in this role, you must have:
-Relevant knowledge and experience gained in a role applying for significant funding with demonstrable track record of securing grants/donations valued at 5-figures+
-Strong knowledge and successful track record delivering significant income through successful funding applications with trusts and foundations
-Expert knowledge of developing compelling funding applications with experience of developing powerful and impactful cases for support and giving proposals
-Knowledge of legal, regulatory and ethical environment of trust fundraising
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 15th September 2025
Big ideas. Lifelong connections. One objective.
MARKETING TRANSFORMATION SENIOR MANAGER
Salary: £58,000 - £62,000
Reports to: Head of Marketing Transformation Delivery/Director of Marketing and Digital
Directorate: ?Marketing, Fundraising & Engagement?
Contract: ?12 month fixed-term contract?
Hours: ?Full time 35 hours per week?
Location: ?Stratford, London? ?Office-based with high flexibility (1-2 days per week in the office)?
Closing date: Tuesday 2 September 2025, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We're proud of how many people choose to support Cancer Research mission. However, to grow our funding we must build even greater momentum and urgency around our cause, and engage people in much deeper, more meaningful ways. This is the vision behind the Engage pillar of our strategy as we work to deliver seamless online and offline interactions, and a service that is personal to our audiences.
By continually finding new and better ways to connect with people, through personalised marketing, we will be able to understand what our audiences value, so we are there with the right offer at the right time when someone is ready to act.
To support our vision, we are bringing together our digital capabilities into one team within marketing & digital. We are currently recruiting a Marketing Transformation Senior Manager to implement the technology and process changes into the Marketing & Digital (M&D) function within Marketing, Fundraising & Engagement (MFE) Working for the Head of Marketing Transformation, and with the Head of Digital (MFE) and the Head of Martech (Technology) to ensure that capabilities are bedded into the M&D function and understood and embraced by staff
This is an essential role where you will lead on change delivery, supporting across the function to coordinate the early piloting of changes, to deliver the maximum benefits and learning, continuing to evolve the department set up.
What will I be doing?
Play a key role in supporting the building of, and day to day management of, the interim roadmap of tech enabled change for the M&D function, whilst the new structure is set up.
Lead in identifying opportunities to improve our marketing outputs or culture/ways of working, looking to enable a shift to more digital, automated and personalised marketing.
Accountable for documenting and managing new ways of working across M&D that support the continuous change over the next 3 years, including establishing an early piloting process across all tech enable change areas.
Identify stakeholders and ensure effective engagement and collaboration throughout the duration of the project.
Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits, and options.
In collaboration with the Personalisation 1 Project Manager, identify and plan resource needs, governance, and structure to support delivery, adapting as the project moves from design to delivery, and into post go live activity.
Work closely with business change managers to link in with internal comms partners and ensure programme updates are incorporated into the internal comms plan.
Put our audiences and supporters at the heart of all projects and activity, ensuring supporter insight and experience is prioritised in project.
What are you looking for?
Strategic thinker with significant experience of translating existing strategy and evidenced broad change and transformation implementation into operational planning and delivery
Significant understanding of end-to-end supporter journeys and customer experience practices
Ability to build collaborative relationships and influence stakeholders at all levels
Achievement and action orientated; ability to take initiative, generate action in self and others, prioritise and deliver against goals, meeting delivery expectations of senior stakeholders.
Proactive, resilient, and solutions-driven approach to unblocking challenges.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that, internally, this role is known as Marketing Transformation Implementation Lead.
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
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Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
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Working with patients to understand their needs, provide emotional support and signpost to local services
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Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
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Experienced in health, social care or voluntary sector settings
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Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
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Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
About SportsAid
At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome.
Role Overview
The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online.
This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field.
The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries.
A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact.
Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees.
This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact.
Key Responsibilities
Programme Development
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Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills.
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Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes.
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Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs.
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Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks.
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Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives.
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Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees.
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Oversee the development of digital training content to enhance learning and engagement for our online community.
Training Coordination and Resource Development
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Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars.
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Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement.
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Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes.
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Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives.
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Ensure training materials and sessions are inclusive and tailored to diverse audiences.
Engagement and Feedback
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Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs.
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Monitor platform usage and session participation, identifying trends and opportunities for improvement.
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Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences.
Evaluation and Reporting
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Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements.
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Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals.
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Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful.
Person Specification
Essential Skills and Experience
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Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts.
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Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines.
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Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports.
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Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives.
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Experience developing digital learning resources and ensuring effective content delivery on online platforms.
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A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences.
Desirable Skills and Experience
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Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development.
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Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery.
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Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes.
Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available.
Location: Hybrid working (with travel to SportsAid Head Office as required)
What We Offer
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The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families.
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A collaborative, supportive working environment where your ideas and contributions are valued.
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Professional development opportunities to enhance your skills and grow within the role.
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Salary: A salary package of £30,400 per annum is available for this role.
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Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
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Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
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Cycle to Work Scheme: Available to all staff.
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Death in Service Benefit: Inclusion in company scheme.
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Season ticket loan: An interest free loan is available to all staff.
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Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.
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Flexible working: reasonable flexible and hybrid working options.
Please apply with your CV and one page on how you meet the essential criteria by 3rd September.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.
Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes.
Interviews will be held in person 22nd and 23rd September 2025
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
You’ll be part of Marie Curie’s England Policy and Public Affairs team, working closely with colleagues across our research, caring services, and innovation teams. We work collaboratively with the Ambitions Partnership - a coalition of 35 national organisations - to drive meaningful change in policy and practice for palliative and end-of-life care. Our work is underpinned by evidence, lived experience, and a commitment to tackling inequities in care.
This is your opportunity to design and manage the delivery of a new and exciting programme of work for the Ambitions National Partnership for Palliative Care and End of Life Care, working with senior NHS and statutory and voluntary sector partners. You’ll also lead an innovative Marie Curie pilot focusing on working through primary care to improve end of life care in care homes. Your expertise and evidence-led approach will help shape decisions at local, regional, and national levels - creating a more equitable system for those at the end of life.
You will be responsible for:
- Leading delivery of the Ambitions Partnership’s new work programme - setting clear outcomes, managing budgets, and keeping activities on track.
- Developing partnerships across the health and care system, fostering collaborative relationships with diverse stakeholders.
- Enabling evidence-sharing by producing high-quality reports, briefings, and resources for policy and practice audiences.
- Managing the care homes innovation programme, ensuring learning is shared nationwide and translated into practical change.
- Designing and delivering engagement activities including workshops, seminars, and events to support policy and practice impact.
Key Criteria:
- Proven experience in designing and managing impactful programmes for policy and practice change.
- Excellent written and verbal communication skills, with the ability to present complex evidence clearly to different audiences.
- Demonstrable success in managing collaborative relationships with a diverse range of partners.
- Ability to analyse and use research evidence to influence policy and practice.
- Expertise in at least one of: palliative and end-of-life care, social care, or health from research and/or practice work.
- Knowledge of how the health and care system works, and routes to achieving change at all levels.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary information about your motivation and relevant experience. Please review both the advert and job description and outline your skills, experience and knowledge for the role.
- Close date for applications: 7 Sep 2025
Salary: £45,000 - 50,000 (+£3,500 London Allowance if applicable)
Contract: Fixed-term (3 years), full-time (35 hours a week)
Based: Hybrid. You can work from anywhere within the UK, with regular travel to the London office as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to our recruitment team.
Shop Cover Manager - London
Job reference: REQ004442
Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance
Supporting Scope shops based in the London area
Permanent, 35 hours
Job description
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Friday 29 August 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.
The team is structured around two main pillars: our campaigning and our research pillar. The research pillar ensures that the team’s campaigning and advocacy work is based on sound analysis and facts. The Senior Research Manager oversees the research pillar, currently composed of three more junior researchers. The Senior Research Manager is responsible for developing and implementing a research strategy that underpins campaign needs for analysis and insight in line with campaign timelines and available resources. You will oversee and contribute to the delivery of high-quality research outputs, including thematic reports, investor briefings, and surveys of Europe’s largest banks, and ensure that they are underpinned by clear and robust research methodologies. Alongside the Head of Banking Programme and the Senior Campaign Manager, you’ll act as an ambassador for the team in external forums, the media, and when meeting with and presenting to external stakeholders, including banks, civil society organisations, and investors.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
To be successful, you will:
- Have a good understanding of how banks work and how they can help address climate change, developed through experience working in or with banks.
- Be a strategic thinker.
- Have excellent project management and organisational skills, with a proven ability to autonomously manage research projects, allocate tasks, and handle multiple competing priorities to meet deadlines.
- Have extensive experience carrying out research and an ability to summarise complex issues and datasets for others in a clear and concise way.
- Have advanced Excel skills.
- Have experience managing a team of research professionals and/or providing direct line management support.
- Have a proven ability to handle relationships with multiple external stakeholders in the private and public sectors.
- Have excellent communication skills, both written and verbal, and the ability to flex your style according to your audience.
- Be a collaborative team player who is comfortable receiving feedback and ideas from more junior staff, seeks opportunities to support colleagues and is willing to support other areas of work as needed.
- Be passionate about the issues ShareAction advocates for and be comfortable working in a campaigning environment.
It would also be great – but not essential – if you meet the following criteria:
- Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
- A good understanding of responsible investment.
- Experience integrating innovative tools and approaches into research processes, such as AI tools.
- Subject matter knowledge in climate change, biodiversity and/or human rights.
- Experience using the Salesforce CRM system and/or Cascade and/or Eikon.
We have a formal hybrid working policy in place, and the Banking team meets in the office every Tuesday for a team meeting and team lunch. We also aim to organise additional team-specific meetings on those days. We expect candidates who live in London to come to the office every Tuesday and those who live outside London to come to the office two Tuesdays a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST and their green funds.
- A healthcare plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 29th September 2025.
Applications will be reviewed regularly, and this advert may close earlier than stated if a suitable candidate is identified. You are therefore encouraged to apply as soon as you can. Previous applicants should not reapply.
Interview dates: There will be two rounds of online interviews for selected candidates.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.