About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns

• understand their rights

• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About the role

The post-holder will lead a team of advocates working with adults and young people across NHS and private hospitals and the local community.

You will be required to provide line management support, be the point of contact for our stakeholders and ensure high quality delivery of our advocacy contracts.

Key responsibilities

• Lead the delivery of assigned advocacy services actively encouraging your team to contribute to service planning, quality improvement and development.

• Ensure the team provides instructed and non-instructed advocacy and signposting, working to the advocacy empowerment cycle and actively promoting self-advocacy throughout all work with service users where practicable.

• Ensure the team capture high quality advocacy notes, outcomes information and other evidence into the Case Management System in a timely manner.

• Maintain up-to-date knowledge of new legislation and reports and current trends and issues in mental health, mental capacity, care act, and health and social care legislation, local and national policy relating to people with mental health issues and disseminate across your team.

• Ensure quality standards are achieved by implementing operational policies and procedures to maintain professional and consistent advocacy services.

• Ensure contracts are delivered within budget, to agreed key performance indicators, case work standards and monitoring requirements, eg producing reports including quarterly monitoring reports.

• Lead on raising awareness of the advocacy service to service users and potential referrers.

• Ensure referrals are allocated efficiently, appropriately and within the requirements of the contract.

• Provide support and supervision to your staff team including professional development, appraisals, team meetings and work review meetings, and organisational activities such as CPD lectures and staff briefings.

  General responsibilities

• Participate in team meetings and training (and make sure your staff to attend).

• Keep to our policies, including health & safety, and risk regulations.

• Work to our mission, vision, and values.

• Carry out other projects and tasks as needed.

• Participate in personal, team and organisational development.

• Contribute to monitoring reports.

Person specification

Essential

• Experience of delivering advocacy.

• Achieved qualification in advocacy.

• Proven leadership ability and strong people management skills.

• Experience of managing contracts and delivering advocacy services.

• Understanding of statutory and non-statutory advocacy.

• Sound knowledge of current issues in health and social care policy, practice and legislation.

• Exceptional stakeholder management abilities with experience of building effective relationships with ranging commissioners, partners, service users and colleagues.

• Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees.

• Commitment to working within The Advocacy Project code of conduct, equalities and safeguarding policies.

• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

• Willingness to promote The Advocacy Project and the mental health service in line with our mission, vision and values.

Desirable

Achieved qualification in advocacy management

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

IJM UK is looking for a dynamic Digital Marketing and Creative Services Manager with the passion, vision and experience to take our marketing to the next level in an increasingly digitalised world. As we seek to be visible, virtual and versatile, we are looking for someone with a background in digital marketing who can lead an energetic, talented team to: drive brand awareness; reach new audiences; and deliver a powerful supporter experience. This position will be an excellent fit if you are excited by utilising digital tools, trends and technical know-how to significantly increase action to combat slavery and violent injustice.

This is an opportunity to innovate and re-imagine IJM UK’s digital offering - and to be part of a growing global movement until all are free. 

As well as ensuring that our online presence and e-communications are highly effective, you’ll also support your team in fulfilling offline marketing needs, such as magazines and event designs/displays. You’ll lead a small but talented team who are experts in graphic design, visual identity, social media and copywriting.

IJM aims to protect 500 million people from slavery and violence by 2030 – reaching this ambitious goal will only be possible if we rally more people to fight for a world where all are free. Your role is to help build the movement. 

We are seeking a qualified Solicitor or Barrister with a practicing certificate in England and Wales with experience in family law to lead our advocacy and legal service.  Mosac provides holistic support to families of victims of Child Sexual Abuse. Central to our work is providing pro-bono legal advice as families navigate the family courts and in some cases criminal courts in extremely difficult circumstances. 

Job description

We are seeking a committed, empathetic and resilient Manager, experienced in dealing with high levels of client trauma, to grow our current advocacy service into a pro-bono legal advice department to respond to growing demand.

You will be a qualified Solicitor or Barrister with a practicing certificate in England and Wales. You will have proven experience of working in UK family law.

In the first instance you will be responsible for running  our  telephone and face to face pro-bono legal advice service for the protective parents of sexually abused children. Over time, you would move to overseeing other legal expert officers and volunteers, building partnerships and managing the more complex cases. 

 

Mosac Background

Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for over 25 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship.  Mosac’s services include a national Helpline, Counselling, Play Therapy, Advocacy & Advice, Training and Email support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future.

Advocacy & Specialist Advice Service 

Our Advocacy Service was established in 2005 in response to a growing need from clients to provide advice and guidance on a range of issues including:

• Criminal proceedings, family court proceedings, CAFCASS and Social Services

• Preparing for interviews, medicals, court hearings, core assessments, psychological evaluations, case conferences and safeguarding frameworks

• Complaints procedures with Police, CPS, Social Services and others

• Liaising with professionals such as police, social services, teachers, legal professionals

• The safeguarding children framework and CAF (Common Assessment Framework)

• Supporting parents undergoing separation/ divorce as a result of allegations of sexual abuse: court hearings, financial restructuring, housing and school issues

• Supporting families requiring access to criminal or private compensation

• Emergency protection orders (primarily non-molestation and occupation)

• Emergencies such as breach of parole by offenders or victim suicide attempts

• Helping to reduce the likelihood of repeat victimisation and reducing the isolation experienced by families in this situation

• Attending Child Protection Conferences, Team Around the Child meetings

• Ensuring equality and accessibility for disadvantaged groups.

Role Description and Key Responsibilities

• Lead on the  transition of our advocacy service into a pro-bono legal advice department for individuals and families whose children have been sexually abused, from across England and Wales.

• Provide specialist pro-bono advice to individuals and families. 

• Work with the CEO to grow and develop the department by developing partnerships, raising additional funding and consulting with internal and external stakeholders to support service design. 

• Lead on the evaluation and monitoring of the department’s work 

• Work collaboratively with other Mosac Service Managers and existing clients to provide support that is tailored to suit the needs our clients

• Line manage legal experts and volunteers 

• Attending regular clinical Supervision, supported by Mosac

• Attending regular Mosac staff and team meetings

• Represent Mosac externally on TV, radio and through various media interviews, to help build relationships with influencers and key decision makers and to raise the profile of the Mosac pro-bono legal advice service. 

• Carrying out any other reasonable duties required from time to time by the charity

Person Specification:

Essential Skills, Experience and Qualifications

• Qualified Solicitor or Barrister with a practicing certificate in England and Wales. You will have proven experience of working in UK family law.

• Experience of working with clients who have experienced high levels of trauma

• High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing

• Excellent IT skills – with a good knowledge of Microsoft Word, PowerPoint and Excel

• Excellent organisational and time management skills

Personal Attributes and behaviours

• Empathy with Mosac’s clients

• Ability to manage own/ joint workload and prioritise tasks

• Conscientious, resilient and self-disciplined

• Demonstrates the ability to build rapport with quickly and to understand needs, wants and expectations

• Ability to work to deadlines/targets for self and others

• Works effectively and calmly under pressure

• Attention to detail in all aspects of work

• Ability to work on own initiative

• Active team player

• Ability to guide, support and develop volunteers

• Non-judgemental

Service Manager - Young People

We have a brilliant opportunity for a Manager who is an expert in supporting young people to join a London based Charity. The successful candidate will be overseeing the running of a diverse service which provides support to young people with challenging behaviour, a background of homelessness and teenage parents.

This role is challenging, exciting and at times will be frustrating! You will need to be prepared to cope with conflict and setbacks, and be patient and persevere to see results. However, the positive results far outweigh the challenges and this is a great opportunity to lead an excellent staff team to make a real impact on the lives and futures of young people.

If this sounds like it could be of interest to you, please get in touch ASAP to discuss the full brief.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Westminster Befriend a Family (WBAF) is growing and we need an energetic, enthusiastic programme manager to develop and build our programme of services for parents.  We've recently launched an exciting new programme for women and this is a great opportunity to bring it to its potential at a time when people need us most.

We support parents with children aged five and upwards in Westminster and neighbouring boroughs to achieve their potential, tackling social isolation, building confidence and making the connections that matter.  Powered by volunteers, we provide regular, sustained and goal-focused support through one-to-one support and peer support groups.

We know that more families will need more support in the difficult months to come.  We're looking for a dynamic individual who can take this programme from strength to strength.

With experience in volunteer management, social and family services, you'll enable us to broaden our reach and deepen our engagement, maximising opportunities for the families we work with.

We're a nimble organisation, and we offer great opportunities for professional development.We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or ability and we particularly welcome applications from Black, Asian and Minority Ethnic candidates who are under-represented at this level in our sector.

Please apply online with a cover letter and CV.  We really want to more know about you, so applications without a cover letter won't be considered.

Job Title: Service Manager – Learning Disabilities and Autism
Project: Community Connections – Outreach Support & Group Health & Wellbeing activities
Location: South West London
Reports to: Operations Director
Salary: Circa £35000 per year depending on experience

Generate is a charity based in South West London. We have been supporting and helping create opportunities for people with disabilities since 1972. We improve the lives of people with learning disabilities and autism by supporting and encouraging them in a creative way to access opportunities in the community, be active citizens, and reduce reliance on services.

We’re now looking for somebody to lead our adult services. Could this be you?

As Service Manager – Learning Disabilities and Autism, you will be responsible for leading our:

1. Community Connections Outreach Team
2. Group Health & Wellbeing activities
3. Social Opportunities programme

You will make sure that Generate provides high quality, person centred services that match our own standards, national standards, and funder requirements. You will be responsible for the overall management and supervision of the team and service as well as managing the budget.

The kind of person we are looking for is friendly, resourceful, and passionate about supporting the lives of people with learning disabilities and autism. You’ll have experience of advocating for and supporting individuals with learning disabilities in a community setting, combined with demonstrable experience of supportively managing a team of staff.

You will need an understanding of a person-centred approach and how to translate this into practice, as well as awareness of current issues and legislations relating to learning disabilities and autism.

Principles of Generate

1. Generate members will always be at the heart of Generate and at the centre of every decision
2. Generate will dream big to enable people with a learning disability to explore, shape and develop their own futures
3. Generate is committed to having respectful and genuine relationships and will work together with members, clients, colleagues and stakeholders.
4. Generate works to link people with their local communities and support them to maintain their connections
5. The Generate approach is about using and developing our skills, knowledge and experience and engaging our hearts when we work each individual to improve their lives.
6. Generate will empower people with learning disabilities to campaign for their rights

This is a rewarding opportunity to join an organisation that enables and inspires those with learning disabilities and/or autism to discover their passions and connect them with their community.

Closing date 14th March 2021.

For more information about the role and details of how to apply, please click 'Apply' to be redirected to our website.

Generate is an equal opportunity employer.

No agencies please.

Changing Faces is looking for an experienced, qualified, innovative Service Manager to lead us through an exciting time in our Wellbeing Service.

Working closely with the Head of Wellbeing Service, the successful candidate will lead the development and implementation of our new clinical model and head up good practice and quality assurance across our range of wellbeing services to people affected by a visible difference. 

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. Changing Faces is committed to achieving greater staff diversity. We welcome applications from people from all sections of the community irrespective of race, gender, age, disability, sexual orientation, religion or belief. In line with our commitments to race equity, we are particularly seeking applications from people of colour/ people from BAME backgrounds. We actively encourage people with a visible difference to apply. We are also always open to conversations about flexible working. 

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, harassment, bullying and even hate crime. They experience lowered expectations in school, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing – we know one in three people with a visible difference feels depressed, sad or anxious because of how they look. 

Changing Faces provides unique practical, social and emotional support for children, young people and adults affected by visible difference, we challenge discrimination, and we campaign for a world that respects difference.

Our Wellbeing services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with transitions such as starting school, university or work. We are going through an important period of change and development in the Wellbeing Services – both launching our national children and young people’s model and embarking on a revisioning and redefinition of our 1-1 and clinical model across the service. 

Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want. 

Salary range / benefits: £37,938.34 – £42,688.68 (Changing Faces’ policy is to offer posts at the first point on this scale / negotiable); 25 days basic holiday; 6% pension contribution 

Application method: Please download the attached Job Description and provide a full CV and a comprehensive supporting statement, with clear demonstration of how you meet each point of the person specification and job requirements. Please do let us know where you saw the role advertised too.

Closing date: 10am Monday 8th March 2021 

Interviews: Monday 15th and Tuesday 16th March 2021 

For more information, please visit the Changing Faces Website

We are opening a new supported accommodation service in the borough of Redbridge (Ilford) for adults with complex needs, many of whom will have a history of rough sleeping and trauma. The service has been commissioned to specialise and take an innovative approach, in addressing the complex needs of people who have experienced multiple disadvantage due to: Substance use, Mental health, offending behaviours, history of trauma, Rough sleeping or physical health needs.

SHP is a London-wide charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to 7,000 lives every year. 

The Services Manager post is an exciting role which takes you working across four hostels all of which are adult complex needs services and form part of the Jason Lee House adult pathway. As the Services Manager, you will be responsible for leading a multi-disciplinary team of Support workers and Specialist complex needs case workers, to create an environment that promotes positive change, supports clients to see beyond their vulnerabilities and develop the personal resilience and skills to live independently. 

You will also lead on developing a psychologically informed environment that nurtures a strength-based and trauma informed approach, as well as positive change for some of the most vulnerable clients in Redbridge. We are looking for someone who is creative, has innovative ideas and the ability to develop a positive environment for service users and staff teams alike.   

To be successful, you will also need to demonstrate: 

• Proven track record and demonstrable expertise in the provision of a psychologically informed environment for vulnerable adults with complex needs. 
• The ability to lead a multi-disciplinary support team, fostering a culture of resilience, creativity and inclusivity. 
• An understanding of therapeutic approaches and the ability to work in partnership with external agencies and forming new partnerships. 
• Experience of managing complex and difficult situations, achieving resolution and customer satisfaction 
• A track record of delivering high quality outcomes for clients working within a strengths and recovery model. 

At SHP we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Closing date: 6th March 2021

Interviews to be held on: 16th March 2021

This post will require an Enhanced DBS check to be processed for the successful applicant

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.

Are you looking to take the next step in your outreach career where you will support the growth, implementation and development of services?

About the role

Fixed Term Contract until March 2022 (Maternity Cover)

We have an exciting opportunity for a strategic leader to take on the role of Service Development Manager to cover our Outreach Services for a 12 month period. In this high profile role you will support and lead on a variety of objectives covering service design, implementation and development, contract negotiation, project management and providing flexible management support across the region. This may include tackling contract compliance issues, following up on service development opportunities or filling management gaps.

Key responsibilities in this role are:

• To investigate and develop new business opportunities. To work with the Head of Outreach on developing and growing our portfolio of services within the Region; supporting the development of regional pipelines and a regional growth strategy

• To establish and implement new contracts. To be directly responsible for the successful implementation and start-up of new teams and services

• To build a network of contacts across the region. To represent St Mungo’s to external stakeholders, including local authorities and other funders

• To support service managers in delivering best practice across their services. To help develop and implement processes, initiatives, policies and procedures, and services that promote the key ambitions and approaches of the organization

• To support the Head of Outreach and the Director to ensure that best practice in rough sleeper outreach services is identified and then disseminated across all St Mungo’s operating outreach teams.

• To lead and motivate the managers and take direct line management of an agreed number of outreach teams at any given time. 

What we’re looking for

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

The successful candidate will have experience of leading a team or teams delivering services to groups of vulnerable clients, in an outreach, supported housing, support, care or other relevant environment; of networking, liaising and negotiating and, of successfully setting up new services.

We are looking for people who have a proven ability to complete delegated tasks and to effectively manage multiple service priorities and commissioner contacts. You will have the energy and project management skills to successfully seize opportunities, trouble shoot problems, implement projects and ensure effective contract compliance. Travel inside and outside of London, where required is expected in this role.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 1 March 2021

Interview and assessments on: 17-18 March 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

The AHOY charity’s mission is to change people’s lives through sailing and rowing.From our base on the River Thames in Deptford, London, we provide opportunities for young people and the local community including those at-risk, disadvantaged or with learning disabilities. We offer the opportunity to participate in water activities not usually accessible in this area of London by using London’s greatest natural resource – the river Thames. Through sailing, rowing and related learning activities we aim to break down social barriers, develop essential life skills, confidence and pride. We bring together people from many walks of life to work together as a community helping others. Our activities and programmes are focused on teaching transferable and employable skills.

We are seeking a Finance and Charity Support Manager who will play a crucial role as a member of the Senior Leadership Team reporting to the Board of Trustees.

You will have overall responsibility for all financial activities, supported by the Finance Assistant. You will work with colleagues and trustees to agree and monitor budgets, maintain financial records, provide support for fundraising and ensure effective financial controls and compliance.

You will be a part qualified or qualified accountant with experience of charity financial management.You will be well organised, able to work on your own initiative as well as collaboratively and have excellent interpersonal skills.

This is a part-time role for 3 days per week with flexibility over hours.

During the COVID pandemic this role is home-based.

Barnardo's National Counter Trafficking Service encompasses four distinct services operating in various geographical areas across England and Wales. This includes the Independent Child Trafficking Guardianship Service (ICTG Service). The ICTG Service is expanding and developing in 2021/2022 and we are pleased to announce some exciting opportunities to join a passionate and experienced national team . We are advertising various different and varied roles working with children and young people and/or with professionals that work directly with children .

Would you like to make a difference in children 's' lives, be part of our dynamic team and embark on a learning journey with a service that is passionate about seeing positive change in the fight against trafficking and modern slavery in the UK? Have a look at our vacancies and see whether you fit what we are looking for!

This role is for a Team Manager

Purpose:

To lead and supervise others within the ICTG Service as well as work with children and manage caseload of complex cases if required.

Location of Post:

Home Based with extensive travel around the regions

We have 3 full-time posts. These are Permanent posts with fixed term funding until December 2022.

Regions Available:

Midlands - covering East and West Midlands, Warwickshire, Gloucestershire (incl. Bristol), Bedfordshire and Bristol

North - covering Greater Manchester, Lancashire, West Yorkshire, North Yorkshire and Merseyside.

What we need our Team Managers to do...

* To manage and lead a team of workers who support children through direct work and/or indirect work enabling them to navigate complex systems, such as social care , immigration and criminal justice as well as health and education . These workers include:
* Independent Child Trafficking Guardians (ICTGs)
* Regional Practice Co-ordinators (RPC)
* Regional Practitioners
* To take a lead in supporting professionals in identification and appropriate safeguarding of children and young people who have experienced exploitation .
* To build relationships and trust with stakeholders and other professionals in the region supporting them to keep children safe and reduce the risk of missing and re-trafficking .
* To support ICTGs to make sure that every child who is identified as trafficked in the service has been referred into the National Referral Mechanism .
* To proactively raise awareness of trafficking across the ICTG adopter sites
* To be an active part of a thriving and growing management team
* To represent the service at both operational and strategic forums

Additional Information

Although this contract has a permanent status, please be aware that this post is subject to continued funding, currently until 31st December 2022, and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement .

When completing your application please refer to your skills knowledge and experience in relation to the Job Description/Person Specification and Additional Information Sheet. This should be done with an understanding of the context of the service described.

National Energy Action is a fuel poverty charity supporting households who cannot afford to keep their homes warm and safe. This post will have a leading role in an exciting community retrofit project to transform the homes of people in an area of Preston badly affected by a failed retrofit programme.  The post may be based in any of NEA’s office locations or be home-based. (NB: Currently all NEA staff are working remotely while there are lockdowns in place across the country).

We are looking for someone to coordinate, manage, monitor and report on activities delivered by NEA staff and our project partners. The post is not directly responsible for overseeing the assessment of dwellings or the monitoring and evaluation of energy efficiency measures.

This post is a fixed term post for 2 years. Secondment applications will be considered – please highlight in your application if you are applying as a secondment. The post holder will report into the Head of Major Projects. 

The Community Retrofit Project Manager will take responsibility for:

• Overseeing main contractor partners working on these programmes of work to deliver outputs in line with agreed timelines.
• Project data collection and regular reporting both internally and to external stakeholders
• Budget management for the programmes.  
• Managing day to day delivery issues that may arise.

The post provides an exciting and rewarding opportunity to help the charity build its profile through delivery of challenging, innovative programmes of work that will improve the energy efficiency of homes and bring affordable warmth and comfort to residents. 

One person in five in the UK will be affected by a lung condition. As the only UK charity for people affected by all lung and respiratory conditions – from mild asthma through to lung cancer – the Asthma UK-British Lung Foundation Partnership is here for every one of them. We provide support, fund vital research, and campaign for better prevention, treatment and care.

In 2020 the Asthma UK and British Lung Foundation merged into one organisation. Out of this an opportunity has now arisen to join our future thinking and efficient Technology team, in the newly created role of IT Infrastructure and Services Manager (Technology Engagement Lead). The role will report to the Director of Technology and will manage the Digital and Web Technologies Assistant. Engaging with staff from across the Partnership, this role will ensure the day to day operational functions of the IT department remain aligned to the Charities business objectives.

This is a new role for the organisation and is a blend of infrastructure support, support service delivery wrapped in a business partnering framework. You will have responsibility for developing and maintaining the IT infrastructure, so that it remains responsive and flexible, able to adjust to future needs and project requirements. You will also be responsible for the daily support requirements of staff, working with our MSP and other partners to provide an effective and timely service.

The environment is reasonably complex with Azure and hosted data centre environments, full O365 deployment, multiple website environments, Mitel VOIP phone and conferencing systems. A lot of work has been completed merging the two charities into one seamless IT environment. This work needs refining and developing to ensure it meets the organisations future requirements. There is also several large projects taking place which this role will have input into namely: a MS Dynamics deployment, Merging websites onto one CMS, Hybrid Mail, purchase to pay and of course support all our staff in a remote working capacity.

You will have excellent customer service skills, a passion for support, excellent all-round IT skills (both Support and Infrastructure) and some experience delivering services for a 3rd sector organisation. You will be organised, a strong communicator and a team player. You will be able to see the detail without losing sight of the bigger picture

You will interact with colleagues at all levels and with all teams across the organisation. You will be able to move seamlessly between the pragmatic and the strategic, reacting to issues whilst planning for the future.

This role provides a great opportunity to develop your IT management and business partnering skillset, whilst helping the Partnership deliver support and services to our beneficiaries.

As well as a competitive salary, you’ll enjoy a range of benefits including our cycle-to-work scheme, interest-free annual season Travelcard loan, 30 days annual leave (plus bank holidays), pension scheme and much more.

This is a fantastic opportunity to contribute to an organisation committed to supporting everyone whose life is changed by lung disease.

Location:  London

Salary: £50,000 - £54,000 pa

Permanent: Permanent

Closing date: 5 March 2021 - We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We’re looking for someone to join our team.

Based in Barking Learning Centre
(home based during COVID-19 restrictions)

Do you want to make a difference in your community? Are you compassionate? Can you communicate clearly? Do you have an eye for detail? If so, you may be just the right fit for our team.

Reconnections is a pilot led by Independent Age in Barking & Dagenham and Havering, supporting people to reduce their feelings of loneliness and reconnect to life. The service works with over 65’s for an average of six months, building their confidence, resilience and social networks.

As we are currently experiencing high caseloads we are expanding the team. We have a temporary opportunity for a service administrator, with a view to potentially expanding the role if high caseloads are maintained.

We are committed to safeguarding and this role will require DBS certificate. (we will fund an application if required)

Interviews will be held remotely via MS Teams on the 17th March. 

Please let us know in your application if you have any restrictions on your availability for interview.

To apply, please visit our website to upload a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with an up to date CV.