Service manager jobs in city of london, england

Senior Policy Research Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 5th October 2025

First Interviews: w/c 13th October 2025

Second Interviews: 21st and 22nd October 2025 

It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.

We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.

We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.

You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Job Title: Careers Adviser

Location: Slough, Covering Maidenhead

Salary: £27,058 - £32,343 (depending on experience)

Hours: Full-time (37 hours per week)

Contract: Permanent

Reports to: Area Manager – National Careers Service

About CXK

CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty, and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance, and improve

· Collaborative – We engage, support, and share with others

The National Careers Service

The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.

Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.

Skilled careers advisers can provide support on any aspect of your career journey.

The Team

As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.  

The Role

As a qualified Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.

As a Careers Adviser you will use your experience of working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.

The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.

From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· IAG qualification at Level 4 or above

· A commitment to undertake all necessary training for the role including Career Progression Development (CDP) as directed

· Education to at least A level standard (or equivalent)

Essential Criteria

· Full UK drivers’ licence and use of own vehicle for work purposes to travel across county to support the charity needs as directed by the Area Manager

· Experience of working towards and achieving targets and Key Performance Indicators (KPI’s) with regular reviews, to meet the delivery needs of the charity

· Experience of direct work with face-to-face collaboration with people in a formal or informal setting 

· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word, MS Teams, and use of PowerPoint

· Experience of working with people from a diverse range of backgrounds

· Ability to build effective and professional relationships with partner agencies and organisations

· Efficient data inputting skills that show an attention to detail and an understanding of the impact of this work

· An awareness of the issues affecting people, particularly the impact of social and economic disadvantage on personal motivation, confidence, and ability to progress through education, employment, and training

 

Employee Experience

As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your line manager.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

 

Recruitment Timeline

Vacancy closing date: Monday 29th September 2025

Application review date: Tuesday 30th September

Interviewing date: Monday 13th October 2025

Format

This recruitment round will consist of a competency-based interview and a pre-interview exercise.

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

This new role will focus on driving business development and fundraising opportunities, and ensuring robust contract administration across METRO's HIV services. Reporting to the Head of HIV or Director of Services, the Senior Manager (HIV Services): Business Development and Team Coordination plays a vital role in strengthening the sustainability and effectiveness of METRO's HIV services.

The post holder will support the development of funding proposals and bids, build and maintain relationships with funders, commissioners, and partners, and contribute to fundraising activity to secure the future of HIV services. Alongside this, the post holder will provide hands-on support to the team with contract management, producing high-quality data-led reports, monitoring outcomes, and ensuring compliance with funder requirements.

This role acts as a bridge between delivery teams and METRO's leadership, being part of its Senior Management Team (SMT), and enabling services to thrive by ensuring contracts are well-managed, reports are accurate and timely, and opportunities for growth and sustainability are actively pursued.

Programme

METRO runs various HIV prevention and support services across London and the Southeast. These services include pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMIPartnership consisting of Spectra, Positive East, and our collaborations with THT, Positively UK and Africa Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.

We are seeking a motivated and proactive individual to join our friendly and supportive team to lead on individual giving, in memory and lottery fundraising - income streams that collectively raise over £1.5m each year. These income streams are at the centre of our new fundraising strategy, and we hope to build on our strong local reputation and loyal supporter base to grow income over the next five years, through online and offline acquisition and retention campaigns.

The successful applicant for this role will have strong experience in individual giving, but equally important is a curious, can-do attitude and a willingness to try new things and learn from mistakes. The right person will thrive in a busy environment and enjoy creating and delivering plans, events and campaigns, being both strategic and hands-on.

Our fundraising team offers a supportive and fun environment, with flexibility including up to 40% working from home, if desired, and a close connection to the work you will be fundraising for - our office looks over the Inpatient Unit and our supporters are passionate about giving back.

Other benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. You can view more information about our range of benefits on our website.

Applicants should be prepared for a two stage interview process, with first interviews held over Microsoft Teams the week of 6th October, and second interviews in person in Pembury the following week.

For more information or for an informal chat about the role, please contact Sarah Bowes, Head of Public Fundraising

To apply, please visit our website.

Are you an experienced L&D professional seeking a new opportunity? Would you like to manage the delivery of the L&D programme for Membership within a leading UK Charity? We would like to hear from you!

We have the opportunity for a Learning and Development Manager to join our People and Organisational Development team to manage, design and deliver the Membership Learning and Development programme at RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This exciting role will see you managing a small team and working collaboratively to provide quality assurance to all learning material and learning events for our Membership programme.

You will be working directly with our member volunteers across RBL, providing an outstanding level of customer service, whilst collaborating on the development activities to support the wider strategic and operational needs of the Membership Branch and County Network. In addition, you will be supporting and guiding the Country Training Officers on the development of their learning material and learning events.

Reporting to the Head of Learning and Development, key responsibilities will include:

- Lead, design, develop and deliver the Membership L&D Program, offering virtual, in-person, and blended learning interventions
- Establish a structured learning, coaching, and mentoring program to support County Training Officers (CTOs)
- Develop and manage a quality framework to collect relevant quantitative and qualitative management data to assess impact, identify areas for improvement, and capture lessons learned, supporting informed decision-making and continuous learning
- Manage and lead a team of L&D Specialists and an L&D Coordinator
- Collaborate with Membership Services and stakeholders to identify County and Branch development needs, recommending targeted solutions and interventions
- Lead the delivery of exceptional customer service to members by actively listening to their needs and ensuring enquiries are handled promptly and efficiently

This role requires regular travel, weekend and evening work, and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is two to three times a month on average and there is also a requirement to attend our London, Haig House office regularly for team meetings and to build relationships with colleagues outside of delivering training.

You will be contracted to your home address, where you will be expected to work when not travelling or at our London office.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Thee stage interview process, with first stage virtual (Teams) interviews 13th and 14th October 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Purpose

The Case Manager will strive to make contact and work on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user.

Responsibilities
Interagency work

• Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
• Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
• Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
• Working closely with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contributing to the evaluation of the quality of activities these services offer.
• Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
• Be flexible and willing to work in all types of environments.

Case management

• Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
• Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
• Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and workload reviews for the whole service.
• Attend monthly case management meeting with the Service Manager.
• Attend clinical supervision.
• Take appropriate steps to protect where there is an imminent risk to another person.

Recording and administration

• Ensure that case files and records are accurate and complete; and are kept and in compliance with Data Protection Act requirements.
• To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
• Weekly maintenance and accurate and secure audit trail of all relevant communication.
• Comply with the data protection and information sharing protocols that Drive has agreed to.

Direct work with service users

• Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project.
• Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to address their abusive behaviour.
• Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
• To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others.
• Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
• Develop strategies that will disrupt the continued risk posed by service users
• Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan.
• Ensure that risk assessment and risk management procedures are followed at all times.
• Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
• Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
• The welfare and safety of children and young people is paramount, considered in every aspect of your work, addressing parenting needs where appropriate and taking action to safeguard children.

General

• Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
• Represent the service at local events; deliver training and presentations as required.
• Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
• Be confident to evidence reflective practice in all aspects of work sharing learning.
• Be committed to reviewing individual and team practice and undertake regular training.
• Act with integrity and respect when interacting with service users, employees, agencies and individuals.
• Competent in defensible decision making, recording and being held accountable.
• Show initiative in tackling issues within the service and in relation to other agencies.
• Act as a champion for the implementation of the pilot programme in your area.
• Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
• Partake in evening and weekend work as required.

Person Specification

Experience: Essential

• Direct work with vulnerable service users.
• Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA.
• In managing safeguarding issues and procedures.
• Writing and presenting information formally and informally, to a range of audiences.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Working within conflict management continuum.
• Evidence of keeping reliable and timely reporting and meeting deadlines.

Experience: Desirable

• Work with victims and or perpetrators of domestic abuse.
• Work with service users with complex needs and/or challenging behaviour.
• Working with service users with diagnosed mental health issues.
• Working with service users with substance misuse.
• Work with young people aged 16-25 years.
• Of using pro-social modelling and motivational interviewing in practice.

Knowledge and Understanding:

• Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available.
• An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working.
• Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse.
• Have a thorough understanding of IDVA work including risk assessment, risk management and comprehensive safety planning.
• Have theoretical and procedural knowledge of other services involved in the response to domestic abuse.
• Understand multi-agency partnerships in relation to domestic abuse.
• An understanding of the MARAC process at an operational level.
• Understanding of the child protection system.

Skills:

• Ability and willingness to work independently and as part of a team.
• Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working.
• IT skills, including use of Microsoft Office.
• Hold a relevant degree, a vocational qualification or equivalent experience.
• Support and guide your service users, and have excellent advisory, negotiation & persuasive skills.
• Empathy
• Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent interpersonal skills.
• Ability to lead and facilitate discussions to achieve a positive outcome
• Excellent networking skills and the ability to develop strong working relationships with other agencies.
• Reflection and self-awareness.

Attributes:

• Have confidence in their own ability to make decisions.
• An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary.
• Excellent communication skills (both written and oral).
• Belief in perpetrator behaviour change.
• A comprehensive understanding of risk.
• Range of experience in domestic abuse sector.
• Capacity to manage raw emotions including conflict, challenge and trauma.
• Proactive and self-motivated.

Worldwide Veterinary Service is searching for an experienced manager to support the growth of our global education programme.

 This is an ideal role for an experienced project manager who wants to make lasting improvements to the lives of children and animals around the world.

Reporting to the Head of Education at global animal welfare charity, Worldwide Veterinary Service (WVS), you will help grow and develop education programmes that protect children from key zoonotic disease and improve the relationship between animals and people.

One child dies from rabies every 10 minutes. Most victims are under the age of 15. Rabies is 100% fatal, but entirely vaccine preventable. Children just need the right information to protect themselves. WVS established Mission Rabies, a campaign that aims to eliminate rabies for good, in 2013. We have worked hard to reach 9.6 million children worldwide, but around half of the world’s 2 billion children at this age still live in rabies endemic countries. You will manage national education managers based across Sub-Saharan Africa, Southeast Asia, and Latin America to spread our core messages to a wider audience. This is essential if we are to deliver our goal to halve the number of people dying from rabies in the next 5 years.

We are looking for somebody who is proactive, driven and has a history of making things happen. The ideal candidate will have a results-oriented mindset, be comfortable working with ambiguity and adaptable to change. As an organisation we are embracing hybrid working, and remote working within the UK could be considered for this role. There is an expectation that employees will attend monthly meetings at our Dorset office in Cranborne if practical, and for this role regular international travel to global project sites will be required.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.

Main Duties & Responsibilities

•  Support with the development of our education and behaviour change campaigns in Asia, Africa and Latin America.
• Develop robust monitoring and data collection systems and build capacity in the team to adhere to these mechanisms.
• Work with country teams to research the effectiveness of pedagogical approaches in terms of impact and behaviour change across various contexts and for different age groups.  
• Work closely with colleagues to provide technical advice and implementation assistance to Mission Rabies and WVS projects around the world.
• Write strong project reports and proposals.
• Undertake international field visits in support of this work.
• Any other duties as required.

 Essential Skills & Experience

• 7+ years in project management in an education, animal welfare, public health, humanitarian and/or international development capacity.
• Experience in monitoring, evaluation, research and learning (MERL).
• Ability to tailor communication to a range of audiences, particularly making research findings accessible to a non-academic audience.
• Experience in working with diverse teams in low resource environments.
• A strong team player.
• Strong report and proposal writing skills.
• A passion for animal welfare.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to be flexible and work irregular hours, including evenings and weekends occasionally when the charity requires.
• Qualified to degree level or with a relevant recognised qualification.
• Proficiency in English (mother tongue or C2 level equivalent).

 Desired Skills & Experience

• A background in qualitative research.
• Experience in delivering public health or behaviour change campaigns.
• Experience working on education programmes.
• Experience working on international programmes.
• Experience in taking projects to scale.
• Experience in working with government stakeholders.
• Experience in business development/proposal writing.
• A full driving licence.
• The right to work in the UK.

Candidates with a right to work in the UK are preferred, however exceptional candidates outside of the UK may be considered on a contract basis. Please include this in your cover letter if this is your preference.

Please note, we are unable to respond to individual queries regarding the role.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

 

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

We are a growing and thriving charity shop brand. We believe in serving our local community, creating a positive shopping experience for our customers and ensuring our donors know that we are grateful for their support.

Job Summary:

We are looking to recruit an experienced Full-Time Manager working 40 hours week, over 5 days including weekends and overtime as requested. Relevant charity shop retail management experience is essential. The successful candidate will need to hit the ground running and have a proven track record in retail selling , meeting targets and deadlines, dealing with financial accounting and be IT literate and working as part of a team.

The Person:

You are a seasoned professional, well versed in all aspects of running charity shops. You have excellent people training/supervisory/management, communication and customer service skills. You have excellent team work skills to work with existing staff and know how to work with a associate managers , customers and volunteers, run the rota and can keep the shops looking their best at all times. You are up to date with current health and safety legislation, know how to keep everyone adhering to policy and process and understand systematic, accurate and smart ways of working and reporting. You have the abilities to solve problems and make decisions. You will be adept at time management and are not fazed by a challenge

Key responsibilities:

-To ensure that all sales targets, results and KPI's are communicated and that all staff and volunteers are aware of, understand and are working to achieve the agreed targets and KPI's

-Ensuring maximum stock availability through over the door donations and effective control of collections - generating high quality stock, checking stock into the shops and managing any driver delivery schedules

-Ensuring high standards of shop merchandising and layout of the sales area

-Monitoring and managing any variable shop costs to maximise shop profitability

-Completing all administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to agreed policies and procedures

-Planning daily work load throughout the shop to ensure efficient customer service and a profitable operation

-Actively participating in two way communication sharing and exchanging relevant information with the line manager and colleagues.

Additional Information:

Job includes bonus scheme

Contract: Full Time (40 hours per week variable rota)

Job Type: Full-time

Salary: £30,000.00 /year

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Please review all application instructions before applying to Peaceful Solutions Ltd.

Job Type: Full-time

Experience:

• charity shop management : 3 years (required)

Work Location: In person

Salary: £31,000 FTE (approx £24,800 pro rata)

Hours: Part time - 28 hours per week 

Days and times: To be agreed

Contract: Fixed term - 2 years

Responsible to: Director of Resources

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW (map) - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 22nd September

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

At Age UK HHB we have a wide range of volunteers and volunteer roles that enable us to deliver our services and reach our service users. We could not do what we do without our fantastic volunteers and providing the right support and training enables both Age UK HHB and our volunteers to develop and grow.

Working across Age UK HHB you will lead on the delivery of our volunteer programme and will be responsible for the recruitment of new volunteers and the support of existing volunteers and stakeholders to maintain a positive volunteer experience.

We are looking for someone with good working knowledge of the volunteer sector combined with strong collaborative and communication skills to creatively deliver and drive our strategy to explore new volunteering opportunities across the organisation. 

We’re looking for a Mass Participation Product Manager to lead the delivery and growth of our owned events portfolio, including our flagship Walk of Light and Walk the World campaigns, while shaping new and exciting supporter experiences.

Working in our Mass Participation team, you'll play a key role in managing end-to-end campaigns, developing innovative new products, and helping us grow income and supporter engagement across the UK.

You’ll bring experience in mass participation events, strong project and budget management skills, and a collaborative, innovative mindset. You’ll also be passionate about building excellent supporter journeys and using data to drive decisions and improve performance.

You'll be working with talented colleagues, agencies, and supporters, driving forward a bold fundraising strategy, and changing lives for people affected by blood cancer.

Expected travel for this role is: Whilst there are no fixed number of days per week required to attend the office, the successful candidate will be required to travel to meet internal and external stakeholders, attend monthly and quarterly team days in the London office and travel nationally to away days and fundraising events.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspective. 

We are currently recruiting a Gallery Manager to join the Operations Team at the National Gallery. With the recent redevelopment of the Sainsbury Wing entrance, enhancements to our public realm and visitor amenities, and the creation of a new Supporters' House, Learning Centre, and upcoming Research Centre, this is a uniquely exciting time to become part of our team.

We are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience—welcoming up to 7 million visitors each year.

Supporting the Head of Operations you will manage the day-to-day aspects of safety and visitor experience to provide a consistent, seamless welcome service for up to 6 million Gallery visitors annually.

This role will require you to work on-site 5 days a week as well as regularly on weekends and evenings, on a rota basis.

If this sounds like your next career move - we would love to hear from you! Join our ambitious organisation where you can contribute your talent and skills to support our vision, we will provide you with the tools to develop your knowledge and skills.

MHC plays a vital role in addressing the local challenges relating to homelessness and hardship in the borough of Maidstone, Kent. Our Food Bank provides essential supplies to households forced to choose between heating and eating, especially during the harsh winter months. The MHC Day Centre provides a vital refuge for individuals experiencing homelessness or at risk of losing their homes. Serving as a hub for essential services and support, the centre offers access to washing facilities, assistance with applications for benefits, jobs, and housing, and a nourishing home-cooked meal - all within a warm, friendly, and non-judgmental environment. Through these services, the centre helps restore dignity and stability to those in need. Meanwhile, our supported accommodation steps in where local councils may struggle to provide housing, helping individuals find long-term, stable solutions to their situation. We have been supporting the local homeless community for over 30 years and remain committed to continuing this vital work.

We are seeking a Manager to run our Day Centre and oversee the Food Bank and Goodsell House, our 10 bedded supportive housing unit

.

You will manage a small, dedicated staff and volunteer group who provide ongoing support to homeless people, with the aim of moving them on to permanent accommodation wherever possible. 

You will need effective leadership and management skills and will benefit from structured support from our Trustee group.

The working hours are 8am – 2.30pm and starting salary is £29K per annum, with a review after 6 months.

 

Do you have strong organisational, communication, and project management skills? The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Women in Cardiology (WiC) Programme Manager to lead initiatives that support women working in cardiology and promote the specialty as a gender-inclusive, family-friendly and attainable career.

This is a unique opportunity to make a real impact on the profession by supporting women cardiologists, developing networks, and ensuring that cardiology is seen as a family-friendly and attainable specialty.

You will manage the WiC programme, supporting the WiC committee, regional representatives, and broader engagement with stakeholders. You will also play a vital role in events, conferences, webinars, publications, and campaigns. The role additionally supports the BCS Professional Society Values Committee, particularly around equality, diversity and inclusion.

Why join us?

• 35 Hour working week

• Hybrid / flexible working (Office is based in Fitzrovia Square, London)

• Pension scheme (defined contribution) with employer’s contribution of 7% (full time)

• Death in Service Benefit (3 x salary)

• Access to Employee Perks Scheme (through Perk box)

• Employment Assistance Programme

• Season ticket loan / Cycle to Work scheme following probation

• Eye Care vouchers

Closing date: 12pm 22nd September 2025

Interview date: 6th October 2025