Funds Manager (32 hours to 37.5 hours considered)

Thank you for showing an interest in working for Emmaus UK. We are looking for a dynamic Funds Manager to work with us to support our 34 member organisations

Emmaus is a fantastic organisation. We help formerly homeless people to re-gain lost self-esteem by providing them with a stable home and meaningful work in a social enterprise. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community. And that’s what Emmaus offers.

Our Funds Manager is a key role in the organisation as they will be supporting our members to make high quality applications to the Emmaus Funds. They will also be involved in the assessment processes and making recommendations to the Investment Committee.

We are looking for someone who is enthusiastic and driven, is an expert relationship builder and able to think flexibly in order to meet the needs of our member organisations and partners. The successful applicant will be organised and able to juggle conflicting workloads. They should have experience of grant giving processes and be able to connect with people in a wide range of different situations.

If you are interested in the role, please submit a completed application form as well as the additional details form. Emmaus UK is a secular organisation, committed to equality and inclusion and welcomes applicants from all backgrounds.

The deadline for applications is 9am on Friday 4th February 2022. Please complete the attached application forms and email your application.

First round Interviews will be held w/c 14th February 2022 on Microsoft Teams.

If you would like to arrange an informal discussion about the role, please email us.

Family Support Service Manager

We have an exciting opportunity to join a national children’s cancer charity committed to supporting children, families and individuals affected by eye cancer. We are looking for an experienced and committed professional to lead the delivery and ongoing development of the charity’s work supporting families, children and individuals, from diagnosis, throughout treatment and beyond.

Position: Family Support Service Manager

Location: London office/Hospitals/Home

Hours: Part-time, 4 Days/30 hours per week

Salary: £34,000-£36,000 dependent on experience, equivalent to NHS Band 6, (pro-rated to £27,200-£28,800)

Contract: Permanent

Benefits: Contributory Pension scheme, 25 days’ annual leave plus public holidays (pro rata)

Closing Date: The deadline for applications is 31st January 2022, however the organisation will be calling the strongest candidates for interview as soon as possible, so please do not delay your application.

The Role

As Family Support Service Manager, you will lead the delivery and ongoing development of the work carried out with families, children and individuals, through face-to-face contact along with email, telephone and relevant social media platforms

The team provide emotional support, practical advice, opportunities for members to meet with each other as well as signposting to additional information and specialist support from partner organisations. You will work closely with the specialist teams at a number of hospitals.

Key areas of work include:

• Manage and develop the charity’s Support Service
• Line management of 2 support workers, one in London, one in Birmingham
• Liaise with clinical teams at The Royal London and Birmingham Children’s Hospitals
• Safeguarding lead
• Support for teenagers and young adults after Retinoblastoma
• Support and advice for adults after Retinoblastoma
• Manage the Support budget
• Support enquiries
• Support evaluation
• Partnership working

This is an exciting and highly rewarding role at the heart of the services provided by the charity. It provides an excellent opportunity for an experienced and committed individual to continue this work providing the highest levels of support for individuals and families impacted by this aggressive eye cancer.

About You

As Family Support Service Manager, you will have significant experience in supporting families affected by a health condition, in leading a support team and a relevant qualification in healthcare. We are looking for someone with exceptional empathy and direct experience of working with families with a child with varied and serious needs. Professional, with excellent communication and interpersonal skills, you will also have strong leadership skills and experience as well as relevant experience of establishing strong working relationships with other professionals.

You will be asked to submit a CV and Cover Letter when applying for this role.

About the Organisation

This UK charity is dedicated to helping people affected by retinoblastoma (Rb), a rare form of eye cancer. The organisation provides support and information to families and individuals, funds research into the prevention and treatment of retinoblastoma, raises awareness among health professionals and the public and influences policy to improve services for patients. This established charity has been helping families for more than 30 years and knows that when a child is diagnosed, it can be a distressing and frightening time for everyone. For some people retinoblastoma can have a long term impact and in light of this the charity uniquely offers lifelong support for anyone affected – from diagnosis to adulthood.

“Thank you for your interest in this important position at the Trust. Supporting individuals and families affected by retinoblastoma is at the heart of everything we do and the successful candidate will play a crucial role providing the highest levels of help and support to those who need it most” Charity CEO

You may also have experience in areas such as NHS, Nursing,  Service Manager, Family Support Service Manager, Health Service Manager, Social Service Manager, Child Support Manager, Deputy Service Manager, Deputy Family Support Service Manager, Family Support, Child Support, Volunteer Manager, Volunteer Service Manager, Safeguarding Manager, Community Outreach Manager, Community Service Manager, Deputy Community Service Manager, Care Service Manager, Care and Support Service Manager, Services Manager, Service Manager Referral, Service Manager – Family, Childcare Service Manager, Service Team Manager.

Childrens Services Manager

We are looking for an enthusiastic, highly motivated and experienced individual to lead and manage a service for young carers 0-18’s and their families across Birmingham.

Position: Childrens Services Manager

Location: Birmingham

Salary: £35,745 to £42,821

Contract: Fixed term contract, initially until 31st March 2024. Full time, 37 hours per week

Closing Date: 6th February, 2022

Interview: Will take place on 17th February 2022

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families and communities to find long-lasting solutions to the challenges they face.

The Role:

As Children’s Services Manager you will utilise your experience and knowledge to provide vision, direction, leadership and management in ensuring robust practice and achievement of the best outcomes for the young carers and their families.

You will have direct responsibility for the implementation and compliance with contract requirements and key performance indicators.

About you:

For this role you will require significant professional experience of managing interagency services for children, young people and their families, as well as people management.

Although not essential, specific experience of working with young carers and or young adult carers would be highly beneficial.

You will require a degree level or equivalent qualification (or working towards). You will also need to have a professional qualification in youth and community work, children’s social care, community health, education or equivalent.

To be successful in this role you will need to be committed to, and be competent in, promoting continuous improvement and high quality safeguarding practice.

           

The charity is committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

Other roles you may have experience of could include: Head of Children’s Service, Service Manager Children and Young People, Children’s Registered Manager, Social Work Manager, Director Childrens Services, Social Worker, Family Support Service Manager, etc.

Are you an experienced Service Manager with specific experience of leading services for vulnerable communities? This is an exciting opportunity for someone with experience managing and developing staff teams to join the leading Autism Charity in the region and make a difference to the lives of autistic people and their families.

The post holder will lead our current services (our regional Information Helpline and all-age community services in Birmingham, Solihull and the Black Country) and actively develop services within the region, by building relationships with funders, commissioners, and stakeholders.

We are currently on a phased return to office-based staff and face to face support in our services with full time staff working office based at least 2 days per week and an expectation that this will increase over the coming months.

Location: Kings Norton

Hours: Full time (37 hours)

Salary: £28,000 to £31,000

What will you get:

- 6.6 weeks annual leave every year

- Free DBS check paid for by Autism West Midlands

- Free Bupa Healthcare cash back scheme

- Employee assistance scheme providing support to you and your family

- Life assurance

- Company Sick Pay Scheme

- Free onsite parking

- Continuous professional development

- Refer a friend scheme – £200 for each referral!

Closing date: 31st January 2022 at 12 pm

We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Erdington. You will join us working 35 hours per week on a rota basis (to include weekends) and in return you will receive a competitive salary of up to £19,163.23 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.
 
Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

• Previous retail and people management experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Strong knowledge of the issues relating to recruiting and retaining volunteers
• Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

• salary of up to £19,163.23 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 27th January 2022

Virtual interview date: 4th February 2022

TPP are delighted to be working with a government approved apprenticeship assessment organisation to recruit a Service Delivery Manager.

This opportunity offers Flexible/hybrid working between Solihull office and home. They offer excellent benefits including a company bonus scheme & pension. They offer a supportive friendly working environment.

This organisation is an Ofqual-recognised awarding organisation approved on the Register of End-point Assessment Organisations to deliver end-point assessment. They are a pioneering, innovative and specialist organisation with a commitment to high quality end-point assessment.

Have you worked within a regulated environment or a awarding organisation? This role would suit someone that understands how important the audit trail is. Do you have a scheduling background?

Working as part of the Management Team, the Service Delivery Manager will manage the Service Delivery team (five reports) to deliver all customer facing activity including the co-ordination, scheduling and invoicing of end-point assessments and the timely applications for Apprenticeship certificates.

You will provide management reports on performance, future activity and key performance metrics. You will ensure that audit trails are maintained through efficient and consistent documentation of processes and activities.

You will play a central role in the implementation of the new administration system, ensuring the service transition in a controlled and seamless manner, making suggestions for adaptations and improvements.

To be successful in this role you will have experienced in managing complex and time critical scheduling of activities and projects, you will have proven success in improving processes and systems. You will have experience in delivering against service standards and providing a great customer experience.

You will be an effective line manager, you will be experienced in developing teams and supporting high performance. You will be also able to demonstrate your effectiveness in managing customer relationships and dealing with complaints.

If this role is of interest and you would like to see a more detailed job description please do get in touch now!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

UK charity Children’s Liver Disease Foundation (CLDF) takes action against the effects of childhood liver disease, providing information, emotional support, research funds and a voice for all affected.

CLDF is a small, unique national charity which punches well above its weight. With a rare condition such as childhood liver disease, information is key and CLDF provides an unrivalled and respected information hub which is as valuable to medical professionals as it is to newly diagnosed young people and their families.​

Our close relationship with our beneficiaries means we have a valuable contribution to make to discussions about developments in treatment on a national and international level with organisations including NICE, Public Health England, RCPCH and BSPHGAN. 

We’re looking for an exceptional candidate who has the vision to develop and deliver this role within our ambitious charity, making a real difference to young lives and supporting and informing families affected by childlhood liver disease and the professionals who work with them.

You will be responsible for managing the review and development of patient and parent resources, including literature and apps, whilst keeping the CLDF team informed of relevant research in the field and its subsequent dissemination to supporters.  The role will be responsible for managing our research hub which supports patients and families to improve the design of research applications made by external groups. The role will also be responsible for CLDF’s health information campaigns, including our renowned Yellow Alert campaign to promote the early identification of liver disease in newborn babies; and will elicit the views of our families and young people on a wide range of policy related issues to help inform our lobbying work and create meaningful change.

Educated to degree standard with experience of delivering health information to the public through a variety of mediums, including using digital technologies, you will need to demonstrate that you have a thorough knowledge of the workings and structures within the NHS. You will need to demonstrate the ability to work in a team, be capable of working independently with initiative and achieve targets and support the charity to achieve its overall mission.

Please note that a Disclosure and Barring Service (formerly CRB) check will be undertaken.

To apply, please view the full job description on our website and send your CV with a covering letter explaining how your skills and experience meet the needs of the role.

Closing date for applications is 9am, Monday 7th February 2022.

Interviews for the post will take place on Wednesday 16th February 2022 at our offices in Birmingham city centre, a 5-10 minute walk from Snow Hill and New Street stations.

NO AGENCIES PLEASE.

Do you have experience working within a domestic abuse setting or services?

Do you have experience and knowledge of working with domestic abuse perpetrators and/or victim survivors?

Richmond Fellowships Domestic Abuse services provide interventions for domestic abuse perpetrators to challenge and change behaviour and prevent abuse. Right now, we are looking for someone to join us – with a chance to make a real difference.

The Domestic Abuse Case Manager is an integral role providing interventions to support service users to embark on their journey towards change. You will safely introduce domestic abuse interventions alongside ongoing support, demonstrating an insight and understanding of the barriers to engagement with domestic abuse interventions and associated risks for victim/survivors.

You will work alongside other Case Managers from across our DA service, supporting shared learning and creating a knowledge base to increase positive outcomes for those who we work with.

This is an exciting role that will provide support to overcome barriers to engagement and structured intervention to encourage and support behaviour change.  Our aim is to meet individual needs and improve victim and child safety in an integrative approach, working with perpetrators. The role will include case management responsibilities and partnership working with stakeholder agencies and organisations.

If you have experience of delivering domestic abuse support and want to join a growing and developing project to improve the lives of vulnerable people apply now by submitting your CV and Supporting Statement!

The salary for this post is £24,927 with progression to £26,260 per annum.

This is a fixed term post for 9 months, with possibility for extension subject to funding.

This is a full-time post requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

So, get inspired today and visit our website and take the first steps towards a more fulfilling career.

Adult Counselling Service Team Leader

WORCESTERSHIRE/HEREFORDSHIRE

Role overview

WMRSASC is an established, thriving and growing charity providing specialist services to individuals and families affected by sexual violence. We are looking to recruit an Adult Counselling Team Leader to support the management and development of our dedicated team of counsellors. The ideal candidate will have a sound background of working in this sector and experience of managing or leading a team.

The post holder will be based in either our Worcester or Hereford office, depending on location of applicant.

The main purpose of the role is to:

Work in co-operation with the counselling services manager, mentoring and supporting the counselling team and volunteers to deliver services offered by WMRSASC to any person who has experienced sexual violence of any kind.

- Support the development of service provision
- Support the management team where required
- Provide mentoring and support training for counsellors and placement counselling
- Contribute to the development of policies and procedures
- Support inductions for newly recruited staff
- Support assessment and quality assurance reviews
- Undertake administrative duties associated with the post
- Support client group work
- Support and attend peer group skills sharing of resources
- Support CYP counselling service
- Manage an agreed caseload

You will need to hold a Level 4 or equivalent in counselling/psychotherapy and have current membership and registration with a recognised professional body such as the BACP.

WMRSASC offers a comprehensive training package, ongoing CPD and Clinical supervision. We also offer optional membership to a private health scheme and 3% employer pension contributions.

Annual leave is currently 26 days plus 8 days statutory holidays per annum to be calculated pro rata to hours worked. (Increases to 31 days from the April following five year’s continuous service).

West Mercia Rape & Sexual Abuse Support Centre is committed to the safeguarding of children, young people, and adults. All successful candidates are required to have a current Enhanced DBS check with WMRSASC before any offer is confirmed.

Closing date: 20th February 2022.

Contract type Permanent
Hours 37.5 per week
Salary £30,229 per annum

Ref: 106 431

Customer Service & Sales Advisor (FTC)

Full Time 37.5 hours per week 

Birmingham, London or Manchester

£20,000 per annum (plus £3,000 London Weighting if applicable) 

Who we are looking for

We are looking for 2 motivated and talented sales and customer service professional to join the team as a Customer Service and Sales Advisor (internally known as Enquiries Associate) on a permanent basis. The role is responsible for the ‘B2C’ sales of the organisation.

This role is also responsible for delivering outstanding service to inbound enquiries and applicants, to support high conversion from direct enquiries, and applicants put forward by their school. This is a fantastic opportunity to be a part of the Enquiries team who are responsible for selling directly to consumers who are interested in a programme for themselves, and supporting applicants whose school has purchased programmes on their behalf.

Based in our Birmingham, London or Manchester office, and reporting to the Enquiries Senior Associate, you’ll deliver great customer service to everyone in our pipeline to increase sales. You will manage a pipeline of enquiries and candidates, including creating sales emails, creating sales text campaigns and making sales calls.

This exciting role will require an excellent communicator that understands great customer service. It is essential that you are sales minded, with an ability to increase our sales and conversation targets. You will have experience of working with data and building reports within a CRM system.

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 

Our offer 

We are happy to announce that we will be able to offer you:

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line.
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays.
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans

How to apply 

All applications must be received by the closing date, 9am on 4 February 2022. Interviews are expected to take place week commencing 7 February 2022.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Are you passionate about delivering exceptional results, with the creativity and ambition to help see University Hospitals Birmingham Charity's brand increase across the Midlands? Then read on...

The Communications Manager is a new role, overseeing the Marketing, PR and Communications strategy for the Charity.

The hospital charity has been successful in driving internal communications amongst its hospitals, but is now seeking to raise its profile across the Midlands, showcasing what the Charity already funds and what it wants to raise money to fund in the future.

The Charity feels it needs to recruit someone with more knowledge of Digital Fundraising, although they will also be responsible for delivering the internal and external communications channels.

As the Communications Manager you will lead a small team in devising multichannel communications and supporter journey marketing campaigns that help raise awareness of our work, build our digital communities, and help drive income generation through targeted engagement activity. 

You will work closely with teams across the charity and our hospitals to ensure that our marketing and communications' needs are met and that we become known as an organisation which delivers innovative, engaging and effective campaigns and communications initiatives in support of our beneficiaries.

As a professional with experience of digital fundraising, communications, marketing (including digital marketing), social media, supporter engagement, brand development and media, your remit will include working closely with fundraising colleagues to develop, deliver and evaluate a schedule of donor acquisition and retention campaigns and to identity engagement opportunities across all marketing channels.

The ideal candidate will bring not only the gravitas and innovation to proactively lead a team to deliver exceptional results but also the creativity and ambition to see the Charity's brand increase across the Midlands.

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

UHB Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

Home Based: Stevenage & Birmingham

Job reference: 179

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £35,000.00 per annum + Benefits

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across the UK.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a Community Manager who will be responsible for the management of service delivery across the Stevenage and Birmingham HelpHub teams to ensure POhWER services are delivered to a consistently high standard to meet the needs of POhWER’s beneficiaries.

As a Community Manager at POhWER you will support the Head of Service for our Helphubs in ensuring safe and efficient operational delivery of services to our beneficiaries by leading, empowering and motivating your team of advocates. .

You will be part of the POhWER leadership forum and support your team of advocates through role modelling our values and positive behaviours. You will promote a culture of equality, diversity and inclusion and good practice in wellbeing into everything we do, ensuring our people can feel part of the team and can operate at their best.

You will lead the team in our National t HelpHubs in the operational management of beneficiary led information ,advice and guidance and be responsible for the provision of quality empowerment services to our beneficiaries. This role will also support the Head of Service to identify the potential opportunities for service development thorough identification of unmet beneficiary need.

You will be a confident positive collaborative leader with strong written and oral communication skills and excellent interpersonal skills with the ability to communicate persuasively at all levels in a professional and confident manner. You will be a team player, with excellent problem solving skills and the ability to think creatively, whilst being customer and results focused.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Stevenage & Birmingham area border.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

Qualifications & Experience

• Knowledge and experience in the delivery of information, advice and advocacy services.
• Good IT skills.
• Experience of delivering client-facing services in the public or third sector.

Special Requirements:

• Your work must be within reasonable daily travelling distance of your home
• You will be required to attend events and meetings at sites other than your home office
• An enhanced DBS check will be required.
• You will be required to travel across the local area.
• You should be able to work outside normal hours occasionally when required.

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Monday 24th January 2022. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 179.

Closing date: 9am, Monday 24th January 2022

Interviews: To be confirmed

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Cavell Nurses’ Trust supports UK nurses, midwives and healthcare assistants, both working and retired, when they’re suffering personal or financial hardship often due to illness, disability, older age, domestic abuse and the impact of the coronavirus. Following very recent research we now know:

• Annually 5,900 nursing families across the UK need us
• This quadruples those we supported in 2020
• Twelve times the number supported in 2019, a more ‘normal’ year

We are growing our income to enable us to support more people across the UK, and we’re looking for a Fundraising Manager to join us at this incredibly exciting time as we seek to recruit and retain more supporters than ever before. We have our strategy, plans and investment in place, a great team, growing ambition and if you can bring expertise in recruiting, developing and maintaining relationships with donors and supporters, then we’d love to hear from you.

You will,

• Work with the Supporter Experience Director and lead our team of fundraising officers to deliver the ambitious and exciting plans to grow our fundraising across community fundraising, individual giving, regular giving and legacies
• Plan, deliver and optimise our multi-channel supporter activities to recruit and retain supporters and event participants in line with our ambitious plans, to deliver a real step change in our fundraising
• Develop and lead our talented and capable team of fundraising officers, and work collaboratively with our Corporate Partnerships and Communications Managers and other stakeholders in the organisation

The people we help are inspiring and diverse and come from every corner of the UK and beyond. They have varied personal identities. They are nursing students, experienced healthcare assistants, business owners, midwifery leaders and more and they come from all faiths and none. We encourage applications from people who appreciate their own diversity and that of others.

How to apply
Read through the job description for more information, including how to apply. The deadline for applications has been extened for 1 week 

Home Based: Birmingham

Job reference: 177

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £35,000.00 per annum + Benefits

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across the UK.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a Community Manager who will be responsible for the management of service delivery across the Birmingham, West Midlands team to ensure POhWER services are delivered to a consistently high standard to meet the needs of POhWER’s beneficiaries.

As a Community Manager at POhWER you will support the Head of Service for North West England in ensuring safe and efficient operational delivery of services to our beneficiaries by leading, empowering and motivating your team of advocates. .

You will be part of the POhWER leadership forum and support your team of advocates through role modelling our values and positive behaviours. You will promote a culture of equality, diversity and inclusion and good practice in wellbeing into everything we do, ensuring our people can feel part of the team and can operate at their best.

You will lead the advocates in the Birmingham team in the operational management of beneficiary led advocacy services and be responsible for the provision of quality empowerment services to our beneficiaries. This role will also support the Head of Service to identify the potential opportunities for service development thorough identification of unmet beneficiary need.

You will be a confident positive collaborative leader with strong written and oral communication skills and excellent interpersonal skills with the ability to communicate persuasively at all levels in a professional and confident manner. You will be a team player, with excellent problem solving skills and the ability to think creatively, whilst being customer and results focused.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Birmingham area border.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

Qualifications & Experience

• Knowledge and experience in the delivery of information, advice and advocacy services.
• Good IT skills.
• Experience of delivering client-facing services in the public or third sector.

Special Requirements:

• Your work must be within reasonable daily travelling distance of your home
• You will be required to attend events and meetings at sites other than your home office
• An enhanced DBS check will be required.
• You will be required to travel across the local area.
• You should be able to work outside normal hours occasionally when required.

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Monday 24th January 2022. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 177.

Closing date: 9am, Monday 24th January 2022

Interviews: To be confirmed

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.