Service manager jobs in Coventry, west midlands
Want more results?
Add job titles:
Salary: £36,910 - £39,960 p.a. depending on experience
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid working and to be worked flexibly across Warwickshire
Job Reference Number: 1662
The Cranstoun Group is a charity empowering people to live healthy, safe and happy lives. Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes.
A new and exciting opportunity has arisen within the organisation to Manage/Lead the Drive programme across Warwickshire.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
As Service Manager, you will lead and manage the delivery of the Drive programme and interventions. You will champion the Cranstoun values across the organisation and drive the Cranstoun ‘people’ agenda ensuring a culture based on fairness, collaboration and trust. You will support the team leaders and Case Managers in their work, ensuring high quality and safe practice by completing regular case reviews of active cases.
As Service Manager, you will manage a team of Case Managers and Panel Coordinator.
You will work closely alongside and within a wider team of multi -agency stakeholders.
The successful candidate will have management skills and a demonstrable track record within the field of domestic abuse and/or with highly complex cohorts. You will have experience and passion for collaboration, partnership, strategic and organisational development.
Post holder will be subject to an Enhanced DBS check against relevant barred lists.
The post maybe subject to police vetting
For more details and to apply, please visit our website via the apply button.
Closing date: 15 March 2026.
The interview will consist of a formal interview panel.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Thank you!
You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.