Service manager jobs in elm park, greater london
We are looking for a Head of Fundraising for Age UK (West London Branch), to be the sole dedicated income generation specialist and take a hands-on approach to all aspects of fundraising and maximising income from a diverse range of sources to support this charities vital work.
This is London hybrid role, with 1-2 days a week in the office with the option of condensed hours and or job share options.
The Charity
You would be joining a vibrant, independent local charity providing a range of high-quality services and activities that promote wellbeing, combat loneliness, and empower older people to remain independent and engaged in their community. Growing and diversifying fundraising is a strategic priority for them, with high-level Board support via their expert, invested Fundraising Working Group. They offer a range of great benefits including: 4% Employer Pension, up to 6% Employee contribution, cycle-to-Work Scheme, Season Ticket Loan, Employee Assisted Project including: up to 6 Counselling Sessions, Staff Wellbeing Events, annual Leave Purchase Scheme and Length of Service Recognition
The Role
The Head of Fundraising is a pivotal leadership role, reporting to the CEO and joining the SMT.
You would be responsible for developing, implementing and delivering income generation strategy.
As the sole dedicated income generation specialist, you will take a hands-on approach to all aspects of fundraising and business development, identifying opportunities, building partnerships, securing funding, and maximising income from a diverse range of sources.
The fundraising income is currently c£300,000 per year and they have ambition to grow this to £500,000 over the next three years to ensure that they can continue to be there for older people when they are in need.
You would lead and manage the acquisition of potential donors, cultivate relationships, solicit donations, and engage in ongoing stewardship activities to retain and grow support.
The Candidate
We are looking for a proactive and hands on fundraiser, happy to be a sole fundraiser within a wider supportive team.
Someone with a proven track record of securing significant income from at least three of the following individual giving (including High Net Worth and regular giving), trusts/foundations, corporates, community, and/or legacy support.
We would like you to have experience of developing and implementing successful fundraising strategies and plans.
IMPORTANT NOTE
Please note the team are reviewing applications on a rolling basis, so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The new Finance Administrator will join our small and friendly UK team for 15 hours a week, starting from June. They will be responsible for effective financial and legal activities of the UK team.
- This role is for someone living in the UK.
- The job is remote (working from home) with staff meetings in person every few months. Hours can be flexible.
- The initial contract is 12 months, but can be extended upon review.
- Salary is in the range of £26k-£27k (pro rata).
ABOUT MIDDLE EAST MEDIA: We are a Christian organisation producing media and empowering other content creators to move the people of the Middle East towards faith in Jesus Christ. Together with our teams and supporters, we’re using creative media to reach those who need it most—especially in places where sharing the message of Jesus is challenging.
Key Responsibilities
1.Regular Reporting
- Forecast and create monthly cash flow as requested.
- Report on cash reserve levels with reference to the reserves policy.
- Produce timely and accurate management and financial accounts information, as requested by the Director or Trustees each month, with full explanation on significant areas and variances from budgets, using accrual accounting methods.
- Prepare and send quarterly & yearly reports to the financial team of the International Board.
- Produce other reports and recommendations as appropriate or requested.
2.Budgets
- Help to generate annual budgets.
- Work with staff and Treasurer to identify risks & opportunities to help deliver within the budgets.
- Facilitate financial support and guidance to budget holders.
3.Audit and Year End
- Prepare the information for statutory annual accounts for the auditors.
- Liaise with external auditors or equivalent, as needed.
- Submit annual returns to the Charity Commission on time.
4.Controls, Procedures, Systems
- Ensure accounting process remains compliant with the appropriate Charities SORP (Statement of Recommended Practice).
- Manage the annual report process to ensure a quality annual report is produced with an accurate and dynamic reflection on the year that the report refers to.
- Provide support in reviewing, monitoring and developing an appropriate and effective financial framework (policies, regulations, procedures and controls) that are in line with MEM’s strategy and values.
- Ensure financial processes and policies are up to date, communicated to and understood by the staff team and the Trustees. Ensure they are also in line with any regulatory requirements.
- Ensure appropriate risk management techniques and financial controls are embedded throughout the charity at strategic and operational levels.
5.Donor Support
- Deal with any donor queries that come by email.
- Maintain up-to-date records of donors, field staff and other contacts in the MEM’s database.
- Support the team with gift acknowledgements.
- Set up standing orders and keep records.
- Process and record completed Gift Aid declarations, and regularly submit Gift Aid reclaims to HMRC.
6.Financial Administration
- Input all financial data (income and expenditure) into organisation’s CRM, accounting and other relevant software.
- Prepare and follow up suppliers’ invoices for payment.
- Make payments for all authorised invoices.
- Process expense claims and make payments.
- Manage the banking of income (cheques and cash).
- Schedule transfer of funds to the field on a regular basis, making sure the transfer statements have the right codes.
- Act as one of the signatories for the bank accounts making amendments, payments and being a first point of communication with bank as required.
- Liaise directly with the outsourced payroll provider. Prepare, submit and issue P11Ds and ensure appropriate payment.
- Manage pension details and ensure contributions for all staff are made on time.
7.Other Duties
- Provide support during the recruitment process.
- Collate staff timesheets, keep track of holiday and staff sickness in line with MEM policies.
- Prepare and check monthly payroll details before sending to the payroll provider, including sickness reporting etc.
- Manage incoming post and liaise with Mailbox administration (mail will be forwarded to your address).
- Be the primary contact with the Charity Commission.
- Determine the insurance needs and negotiate suitable policies on a timely basis.
- Contribute to the general operation and activities of MEM’s UK team, attending meetings as required, sharing knowledge and expertise.
HOW TO APPLY:
- Please send your CV with a cover letter including WHY THIS JOB APPEALS TO YOU.
- Applications close midnight Sunday 8th June 2025.
- Interviews early June.
- Contact Jolita if you have any questions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.
The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.
This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.
The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.
Key responsibilities
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As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.
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Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.
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Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.
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Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.
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Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.
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Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.
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Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.
Person Specifications
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Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).
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Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.
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Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.
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Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.
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Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.
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Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.
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Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.
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Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.
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Experience of continued professional, managerial, and personal development within the relevant discipline.
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If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.
What’s on Offer:
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Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London
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Full time role
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12 month contract
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Immediate start
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
About the role
The St Mungo’s Somewhere Safe to Stay, West London team provide a rapid response service, intervening to ensure no one needs to sleep rough.
As an Assessment and Reconnection Worker, you will:
- Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.
- Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts)
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.
- If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
- If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!
Somewhere Safe to Stay, West London works with 7 West London borough’s local authorities and outreach teams. The team use their expert knowledge, learning and proven success to provide a rapid response, and intervention to ensure no one needs to sleep rough and to find our client’s there next long-term, stable home.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 9th June 2025
Interview and assessments on: 16th and 17th June 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Join the V.I.P. as our Director of Delivery and Operations as we work towards transforming the future for young people affected by violence.
Applications close: 9 a.m. Monday 16th June 2025
Location: Hybrid (office in Hammersmith)
About The Violence Intervention Project (V.I.P)
The Violence Intervention Project (V.I.P) is a forward-thinking charity focused on reducing serious youth violence (SYV) among young people in West London.
Founded in 2017, V.I.P. combines therapeutic approaches with practical support to help young people, their families, and communities build safer, more positive futures.
At the heart of our work is the Urban Therapy model, a clinically informed, trauma-focused intervention that supports youth in navigating the challenges of violence, poverty, and emotional distress.
We collaborate closely with statutory services and community partners to ensure long-term impact and sustainable change.
With a strong presence across several boroughs, V.I.P. is dedicated to innovation, prioritising employee well-being, and fostering a supportive, growth-oriented team culture. We work with young people where they feel most comfortable—whether at home, in the community, or on the streets—ensuring flexibility and accessibility in our approach.
Our mission is to create a lasting impact in the lives of those we support, driving meaningful change through evidence-based practice and compassionate, relationship-driven care.
About the role
As Director of Delivery and Operations, you will play a pivotal role in leading the scaling and operational excellence of V.I.P.’s impactful programmes. You will ensure that our services are delivered efficiently and effectively, while maintaining the highest quality standards as we grow.
Your leadership will be crucial in overseeing the strategic development of new income-generating programmes, ensuring their integration into the wider organisational strategy, and embedding data-driven decision-making to enhance impact.
You will have a direct impact on V.I.P.’s growth and ability to expand our transformative work, ultimately improving the lives of young people affected by violence across West London.
Who we are looking for
We seek a strategic and results-driven leader with a proven track record in programme delivery and operational management. The ideal candidate will bring a blend of leadership, innovation, and a passion for tackling youth violence.
You will have the ability to scale programmes, optimise resources, and embed impact measurement frameworks.
Essential qualities, skills, and experience include:
- Extensive experience in leading and scaling programmes, ideally within the charity or social sector.
- Proven success in driving operational efficiency, resource management, and quality assurance.
- Strong leadership skills, with the ability to motivate and develop a diverse, cross-functional team.
- Exceptional communication and stakeholder management skills, with experience engaging with local authorities and statutory partners.
- Data-driven mindset, with experience embedding monitoring and evaluation systems into programme delivery.
- A commitment to the well-being of young people and an understanding of trauma-informed care and youth violence.
If you are a visionary leader ready to make a lasting impact, we want to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 16th June 2025.
Be a part of a collective and supportive team by joining the London District.
Our Faith Rooted Community Organiser (FRCO) will help support existing churches and new Christian communities (NPNPs) across London, to make connections as part of their discipleship and core mission to be growing, inclusive, evangelistic and justice-seeking.
This is an exciting role working with our circuits, pioneers and local leaders to seed and ‘normalise’ an organising culture in London. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, to share, grow and develop ideas dynamically with others.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
We're also recruiting a New Places for New People (NPNP) District Lead to work alongside this role. Check out that role on Charity Jobs too.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Newham.
£14,404.00 per annum, working 20 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This roles shift pattern consist of the following: 7 days a week, including bank holidays. Working 8 hour shifts. Alternating 2 shifts one week and 3 shifts the following week. Sleep in cover required.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We are thrilled to offer a rewarding opportunity for a Caseworker to join the Dyfed-Powys Victim Support Team , working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you!
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Caseworker you will:
- support those affected by crime in understanding and asserting their rights and entitlements
- understand their journey through the criminal justice and legal systems including the Victims Code of Practice
- facilitate access to additional services
- establish healthy coping mechanisms
- provide practical support and information
You will need:
- Experience of managing a caseload including complex case management.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
- Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements.
- Experience of managing a caseload including complex case management.
- Ability to work independently and as part of a team and balancing competing needs and priorities.
Please see attached Job Description and Person Specification for further details.
We acknowledge that people are experts by experience however working with us means you have to be comfortable talking about people's experience of domestic abuse and sexual violence amongst other issues. Please take a moment to check if you feel able to manage any of your own experience of these crime types and provide the support our clients need and be comfortable that dealing with these cases will not impact on your own emotions to a level that will be harmful.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About the Role
We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service. This is an exciting opportunity for someone looking to apply their technical expertise in a dynamic and engaging environment. You will play a key role in resolving IT issues, maintaining positive relationships with users, and supporting daily IT operations across the Museum and Gardens.
Key Responsibilities
• Respond to IT technical support tickets and troubleshoot hardware, software, and network issues.
• Set up and maintain new and existing devices, including desktops, laptops, and network equipment.
• Assist in improving IT processes and support cybersecurity measures.
• Manage user accounts, permissions, and access issues on the network.
• Support the IT team with system upgrades and projects.
• Ensure accurate recording of IT support activities and maintain documentation.
About You
In this role, you’ll bring a hands-on approach to IT support, with a strong problem-solving mindset. You will be someone who thrives on helping others, demonstrating excellent communication skills with both technical and non-technical users. You will be adaptable, eager to learn, and committed to providing top-notch IT service in a collaborative team environment.
Key Qualities, Skills, and Experience
• Experience in 1st Line Support, assisting users with hardware, software and network issues.
• Strong technical abilities with a hands-on approach to troubleshooting and IT support.
• Excellent problem-solving and troubleshooting skills.
• Experience with IT support tickets and Helpdesk systems.
• Strong customer service focus with good communication skills.
• Knowledge of Microsoft 365 administration and Office Suite.
• Desirable: IT-related certifications (e.g., Microsoft, ITIL) or equivalent practical experience.
• Basic understanding of IT networks and security.
• Ability to work both independently and collaboratively within a team.
• Attention to detail and effective task prioritisation.
The closing date for completed applications is 10am on 16 June 2025. Interviews will take place w/c 30 June 25.
We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.
The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.
The client requests no contact from agencies or media sales.
Bring your digital campaign skills to a cause that matters to the UK’s Armed Forces community and help shape the future of how the Royal British Legion reaches new supporters.
We’re looking for a Digital Marketing Coordinator (known internally as Supporter Acquisition Coordinator – Digital) to join our Supporter Acquisition team and lead the delivery of digital campaigns that generate leads, drive action and connect new audiences with our fundraising events.
You’ll play a key role in delivering campaigns across paid social and paid search, helping to acquire supporters for fundraising events at local, national and international scale, while also supporting wider activity across the Poppy Appeal and Regular Giving fundraising products, as part of our Three Giants Strategy.
While this role is fixed-term to cover a secondment, your work will help shape future ways of working between the Supporter Acquisition and Events teams, laying the groundwork for more integrated, insight-led marketing across the charity.
We’re looking for someone with proven experience delivering digital campaigns. Experience in mass participation events or other fundraising products is a bonus, especially where you’ve successfully reached and inspired new audiences to get involved. Knowledge of multi-channel campaign planning, stakeholder collaboration and budget management will be an asset.
Join a collaborative, fast-paced team where your work will make a real difference now and into the future.
Apply today and help us reach the next generation of RBL supporters.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Salary: £53,952-£59,744
Contract: Permanent
Location: London office – Hybrid
Closing date: ASAP
Benefits: Health care benefits, 6% pension contribution, season ticket travel loan
We have a great opportunity for an Assistant Head of Legacy and In Memory Fundraiser working for The Salvation Army. This role will report into the Head of Legacy and In Memory and line manage two others in the team to inspire in-memory and legacy donors, whilst driving key fundraising targets and activities.
You will deliver multi-channel legacy marketing campaigns to grow In Memory and Legacy supporters, develop new ideas, and provide excellent stewardship to current and long-standing supporters of the charity. This role will focus on growth and the protection of legacy income, currently £65m per year. This is an exciting time to join a growing and ambitious team as they are investing in all aspects of fundraising and marketing.
To be successful as the Assistant Head of Legacy and In Memory Fundraiser, you will need:
- Extensive expertise in all aspects of Legacy and In Memory fundraising, including detailed knowledge and experience of the marketplace
- Experience in successful strategic planning, management, and implementation of strategy
- Excellent communication and interpersonal skills with the ability to influence at a senior level, and develop strong, successful, collaborative, and influential working relationships at all levels of seniority within an organisation
- Excellent leadership and people management skills with proven experience of managing and building high-performing teams
If you would like to have an informal discussion, please call and speak with Emma.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us, please quote the reference 2592EI
Our client is a religious charitable organisation that form part of a religious order that reaches across the globe. They are a global community with a presence in the UK, known for their work in education, social justice, and community service. They are proud of their tradition in education and pleased to find it continued in their schools today.
The charity is now creating a new position – Finance and Administration Lead. This is a stand-alone role with no direct reports as such however this is a leadership position and will play a key role in supporting the charity, staff and members as a whole. The Finance and Administration Lead will guide and work with the team to ensure that the charity is run competently and the needs of the staff and members are met. Key responsibilities include overseeing and managing the day to day finances for the organisation including preparing and monitoring budgets and preparing accounts for audit. You will have overall responsibility for property maintenance, including liaising with their legal and property advisers. You will also lead and support on matters relating to legal, investment and insurance.
The successful candidate will have significant experience and knowledge of managing finance for an organisation, ideally from within the charity or not for profit sector. You will demonstrate excellent knowledge relating to finance systems, processes and procedures and have experience in a leadership capacity. You will have experience of facilities, property or office management and have excellent interpersonal skills with the ability to liaise with multiple stakeholders. In addition you will bring a commitment to equity, diversity and inclusion (EDI).
To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
What if your expertise in business analysis could help unlock ground-breaking solutions that transform lives during their most challenging moments?
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
As Senior Business Analyst, you’ll step into an important leadership role within our Technology Directorate. You'll guide a team of Business Analysts and influence how we deliver impactful change across the Society. You’ll lead the development of our business analysis practices and play a central role in delivering our IT Roadmap. As well as supporting high-profile projects that directly benefit people affected by dementia.
This is a highly collaborative role, working across IT, Data, Digital and other teams. You will ensure business needs are clearly understood and translated into effective solutions. You’ll have the chance to shape how we approach change, build relationships across the organisation, and mentor others to deliver their best work.
If you’re looking for a meaningful opportunity to lead, influence and make a real difference in a values-driven environment, we’d love to hear from you.
About you
You’re a skilled and capable Senior Business Analyst with a strong foundation in business analysis and a passion for driving positive change. You guide with clarity, connect effectively, and enjoy working across technical and non-technical teams to deliver results.
You’ll have:
- Experience guiding business analysts in a delivery-focused environment.
- Strong knowledge of business analysis practices, including BABOK, Agile, PRINCE2, and software selection processes.
- Proven ability to gather, interpret and document complex user requirements clearly and effectively.
- A successful track record of delivering high-profile, complex technology projects in a matrix environment.
- Excellent stakeholder management and workshop facilitation skills, including engaging senior leaders.
- Aptitude in Microsoft Office and Visio, with a detail-oriented and solutions-focused approach.
What you’ll focus on:
- Leading a team of Business Analysts, providing coaching and mentoring to support their development and delivery quality.
- Driving the adoption of business analysis methodologies, tools, and techniques to ensure consistent solutions across all user groups.
- Engaging stakeholders through workshops and meetings to gather, analyse, and document business and technical requirements in line with governance and security standards.
- Bridging the gap between stakeholders and technical teams to maintain alignment and facilitate smooth delivery of change initiatives.
- Supporting the transition of changes into live environments, advising senior management on process updates, and advocating best practices in business analysis and change management.
- Collaborating on system improvements, integrations, and functional testing to ensure solutions meet business needs and expectations.
Ready to lead a team where every process improvement, every stakeholder conversation, and every system enhancement directly supports a cause that touches millions of families?
About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.
What you’ll do
Working alongside two other researchers, you will assess banks’ positions on climate change and other sustainability themes. This involves collecting information from banks’ disclosures and external databases, analysing quantitative and qualitative data, and translating insights into actionable steps for banks and investors engaging with banks, among other stakeholders. You will have many opportunities to challenge banks and shape sustainability standards for the banking sector by contributing to:
- Investor briefings and short research notes reviewing climate commitments made by individual banks.
- Banking sector benchmark, ranking European banks on their approach to climate change and other sustainability themes.
- Thematic reports and internal position papers reviewing how the European banking sector aims to address specific issues and/or the relevant standards banks rely on.
This role would be perfect for someone with strong analytical skills who enjoys making sense of complex information and translating it into actionable insights. You’ll thrive if you’re curious about how banks are responding to the climate crisis, eager to get stuck into analysing sustainability data, and excited by the idea of shaping how banks are held to account on their environmental and social impacts. Whether you’re helping design our flagship banking benchmark, writing investor briefings, or supporting engagement with financial institutions, you’ll be using your critical thinking and communication skills to contribute to real-world change. This is a great opportunity for someone looking to grow their expertise in responsible investment and develop a unique understanding of how research and campaigning can work together to influence some of the world’s most powerful financial institutions.
What you’ll bring to the team
- A broad understanding of how the financial sector works and how financial institutions can impact sustainability issues, particularly climate change.
- A keen interest in driving the banking sector to better serve people and the planet.
- Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
- Excellent written and oral communication skills with the ability to adapt your writing style for a range of different audiences and to present ideas and concepts effectively and persuasively.
- Excellent organisational skills, with a proven ability to manage competing demands while still meeting deadlines.
- Comfortable planning or leading sub-areas of research as agreed, with oversight from the Senior Research Manager.
- A great team player, willing to support projects for the banking campaign on an ad-hoc basis, such as filing resolutions and drafting AGM questions (if needed).
- A passion for ShareAction’s vision and mission.
It would also be great – but not essential – if you have:
- Experience using financial databases such as Eikon and Bloomberg or the ability to pick up new types of technologies or software quickly.
- Experience developing and/or managing databases using Excel or other applications.
- Knowledge and interest in biodiversity or human rights and how the financial sector can help address these issues.
- Experience with CRM systems, ideally Salesforce.
While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you, even if you don’t have them all. We appreciate lots of skills are transferable and we welcome opportunities to explore different ways of achieving our goals.
We have a hybrid working policy in place, and the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST and their green funds.
- A healthcare plan with BUPA.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 9 June 2025.
First-round interviews: Between 18 and 24 June 2025.
Second-round interviews: w/c 7 July or 14 July 2025.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: Monday 9th June 11pm
Ref: SSC-252
Do you have extensive experience and understanding of working with children, young people and/or vulnerable adults – including the crucial ability to build and maintain trusting relationships with young people and parents/carers who may have had previous negative experiences of services?
If so, St Giles has the ideal challenge for you: as a Caseworker on our pioneering SOS project. Here we work with both victims and perpetrators of serious youth violence and other gang related offences, helping clients to be safe, move away from offending and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Your role will be to provide young person centred holistic support – including everything from helping clients to understand their own behaviour and its consequences, and promoting change, to helping clients’ families to support them and providing practical help with attending appointments, education, training and employment options, housing, benefits, debt and other aspects of day-to-day living.
Working flexibly within the community and within identified office spaces within London (opportunities for home working will be minimal within this role), you’ll be building effective and engaging relationships with young people involved in or at risk of being involved in the criminal justice system, with the aim of improving their life chances. You’ll conduct robust risk assessments and strengths-based needs assessments, with safeguarding as the priority, and ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted. You’ll also build effective relationships with agencies providing services to the client group, and enable clients to engage in positive activity within the community (e.g. boxing, football, etc).
What we are looking for
• Significant experience of working with children, young people and/or vulnerable adults and delivering interventions that have had a positive impact – preferably in a health and wellbeing context and/or on an offender led support project.
• Experience of providing support, advice and advocacy, with the ability to assess clients’ needs.
• Extensive experience of managing complex safeguarding issues with children, young people and adults who are at risk of violence or exploitation, whilst working alone.
• Understanding of the physical, social, emotional and developmental needs of children and young people, their specific needs as they transition to legal adulthood, and the issues they face, e.g. exploitation, victimisation, offending, school exclusion, unemployment, trauma.
• Extensive knowledge of the impact of context – with a clear understanding of best practice around contextual safeguarding and those experiencing harm outside the home.
• Knowledge of trauma-informed practice in the context of working with children, young people and parents/carers impacted by violence and exploitation, and of how trauma –including from their own lives – can impact on how practitioners manage cases.
• Working knowledge of child protection and safeguarding legislation/policy, with experience of providing support, advice and advocacy to staff with a safeguarding responsibility.
• Understanding of the importance of good quality case recording quality assurance principles.
• Ability to use electronic case management systems to record all aspects of the role, including action plans, outcomes and session data on a day-to-day basis.
• Recognition of the importance of resilience in coping with the emotional demands of the role and demonstrable experience of managing your own wellbeing.
• Relevant qualification to a good standard or equivalent experience – ideally with relevant accredited training such as safeguarding, counselling or mental health first aid.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Monday 9th June 11pm
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.