Service manager jobs in greater london

Beneficiary Events Officer
 

We are looking for a passionate and ambitious Beneficiary Events Officer who will curate and promote the charity’s revered events programme, which includes regular online webinars and support groups delivered by diagnosis, a growing portfolio of volunteer-led face-to-face meet-ups across the UK, and an annual in-person conference.

This role is pivotal in creating a safe, supportive, engaging, enabling and energising environment for the people that need to be better connected, better informed and more confident on their individual journeys.

Location: Remote (home-based), Leeds office, or hybrid
Salary: £26,000 – £28,000 (pro-rata to 24 hours/week)
Hours: Part-time – 3 days per week (24 hours)
Contract: Permanent
 

Closing Date: Friday 25th July 2025, 5:00 PM

The Role

We’re looking for a creative and organised Beneficiary Events Officer to join our dedicated team and take the lead in developing and delivering our impactful programme of events for people living with a brain tumour and their caregivers.

This is a unique opportunity to shape and grow a varied calendar of webinars, peer support groups, meetups, and an annual conference that helps our community feel less alone, more informed, and more in control. Working closely with our Support Specialists and communications team, you’ll manage every aspect of event planning from concept to delivery, ensuring sessions are supportive, inclusive and engaging.

If you’re passionate about community-building, have a flair for logistics, and are driven by purpose, this is your chance to make a lasting difference.

About You

To be successful in the role of Beneficiary Events Officer, you’ll need:

• Proven experience in event planning and delivery, ideally in a healthcare, nonprofit, or community support context
• Excellent organisation and time management skills
• Confidence with virtual event platforms and digital tools
• Strong written and verbal communication skills
• A sensitive and empathetic approach to working with people affected by health conditions
• Experience managing and supporting volunteers

We also value experience in patient-facing roles or coaching, as well as an understanding of the charity or healthcare sectors. While the role can be fully remote, being based in or near Leeds is desirable.

About the organisation:

This is a leading  national charity that supports people with brain tumours and their families. With our unique coach-led support we help people navigate the complex care, offer emotional and practical support, and drive campaigns and awareness.

The employer aims to be an equal opportunities organisation and welcomes applications from all sections of the community.

Other roles you may have experience of could include: Events Coordinator, Support Services Officer, Volunteer Manager, Community Engagement Officer, Patient Support Coordinator, Health Events Officer, Outreach and Engagement Officer, Charity Events Manager, Caregiver Support Officer, Wellbeing Events Coordinator, Programme Delivery Officer, Virtual Events Coordinator, Community Support Officer, etc….

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This would be ideal for someone at the beginning of their career looking to grow and develop within a very supportive and innovative organisation.  We will provide a structured development programme, lots of opportunities for growth, along with a very nurturing, mission-focused culture and excellent benefits.

This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by: 

• Active membership of local church congregation. 

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.

This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.

As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.

You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.

This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.

If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.

What you’ll get from us

We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

#fundraising #headoffundraising #charity #funding #partnerships

Job Title: Head of Fundraising (Maternity Cover)

Salary: £52,000 - £55,000

Contract Type: 9 month fixed term contract with potential to extend

Hours: 35 hours per week for full time position, we are open to flexibility too

Location: Can be primarily remote based with occasional travel to Hammersmith head office and regular attendance at events

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

The role will be focused on both existing and new funding, raising income from trusts, corporations, individuals and foundations, including managing a pipeline of existing and new opportunities for the organisation's service portfolio. As the Head of Fundraising, you will steward all grant funding and deliver thorough and impactful reports to the Board and funders. You will bring a solid understanding of the UK fundraising environment, regulation, best practice, client management systems, and confidence in senior stakeholder relationship management.

Working closely with the Director of Development and Insights and Service Directors, you will support financial resilience, ensuring sustainability and growth. With a proven track record of securing and managing funds between five and six figure levels, this role requires a candidate who is able to showcase their knowledge, methodologies and of breadth of philanthropy & fundraising from commercial, private, government donors and securing funds from HNWI’s.

How to apply: 

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday the 10th of August 

• Interviews are taking place w/c 25th August 

What we can offer you - Employee Benefits: 

• A 35-hour working week 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home 

• Perkbox - an employee discount platform where you can receive free rewards as well as take ad-vantage of savings on clothes, groceries, travel, leisure and more 

• Pension scheme 

• Enhanced maternity/adoption provision 

• Access to our Employee Assistance Programme 

• Employee eye-care scheme 

• Clinical supervision for front line staff and first line management roles 

• Refer a Friend Scheme - £250 for each referral who passes probation 

• Organisation wide away days 

• Thorough induction and training 

• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.  

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups un-derrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

This pioneering role is based in Furzedown in the London Borough of Wandsworth, a thriving and creative community. The post holder will be working primarily with Mitcham Lane Baptist Church and Furzedown Youth Centre.

Mitcham Lane Baptist Church (MLBC) is a friendly, informal, multi-cultural Baptist church, based in Furzedown, in the borough of Wandsworth, London. It is made up of Christian believers from a wide variety of backgrounds, who unite around our aspiration values to be a people who walk our talk and to Love God, Love People and Love Life.

At MLBC we aspire to be an inclusive community which builds people up. Our God is a creative God, blessing us with different skills, gifts and personalities so we strongly believe in unity and diversity. We want all people regardless of their background or Christian experience to find a place to belong. We want to be people that are open and honest with one another.

In seeking to pull together the threads of Loving God, Loving People and Loving Life we are a registered Fairtrade Church, an A Rocha UK Eco Church, a Foodbank Welcome Centre and have several mission partners across the globe.

Furzedown Youth Centre (FYC) is a community Youth Centre, owned and managed by a partnership of four local churches. FYC has been serving the Furzedown area for over 20 years. The aims of FYC are:

• to reach out to the many, mainly unchurched, local young people, school years 6 - 13, to provide a safe place for them to gather, free from negative behavioural influences, for example, drug and gang related crime.

• to engage young people in high quality recreational activities within a supportive Christian environment. Helping to promote their social, physical, emotional and spiritual well-being, thereby enabling them to grow in maturity as individuals and members of society.

• to share the unconditional love of God with them - by service and example - with the hope that, ultimately, they may  understand more about the good news of Jesus Christ.

 • to build and strengthen links with the local community

The contrast of the two organisations gives the dynamic combination of both outreach into the community via the open programming of Furzedown Youth Centre and discipleship of those young people who find themselves connected to Mitcham Lane Baptist Church.

Key Details:

Location: Mitcham Lane Baptist Church & Furzedown Youth Centre

Reporting to: Pastor of MLBC

Hours: 37.5 hours per week (flexible, includes evenings and weekends/Sunday services)

Salary: Competitive, based on experience and qualifications (£27,000 - £29,500pa)

Annual Leave: 25 days + 8 Public Holidays.

Contract Type: 3 years fixed term (subject to 6-month probation)

Occupational Requirement: Practicing Christian (Equality Act 2010)

Enhanced DBS check required.

Right to work in the UK required.

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV.

Closing date: 20 July 2025.

Key Responsibilities include:

• Programme Leadership
• Strategic Development & Planning
• Pastoral & Relational Work
• Volunteer Development
• Administration & Communication
• Safeguarding & Compliance

This job is for you if:

·      You are a committed Christian with active church involvement and a desire to grow and deepen their personal faith.

·      You are able to become an active member at MLBC.

·      You have a minimum three year’s experience in youth work (11–18 age group).

·      You hold a relevant qualification in Theology, Youth or Community work.

·      You have the ability to lead and inspire youth, volunteers, and community partners.

·      You have strong organisational and time management skills.

·     You are a good communicator, both one-to-one and in groups.

·      You have an understanding of inner-city youth culture and contemporary challenges.

·      You are confident in your knowledge of safeguarding legislation and procedures.

·      You can demonstrate a willingness to work flexible hours including evenings/weekends.

·      You thrive in a team but also have high levels of self-motivation and initiative.

We are not able offer visa sponsorship to candidates living outside of the UK.

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for an experienced, dynamic and proactive Senior Brand and Marketing Officer to become a key member of our growing Marketing department. With a strong background in account management, you'll play a central role in managing a variety of marketing projects and campaigns across the organisation, acting as the key point of contact between internal teams and the marketing function. You’ll also work closely with the Brand and Marketing Manager to take our brand to new heights.

This role is perfect for someone who thrives on building relationships, delivering impactful campaigns, and ensuring stakeholders feel supported and understood, all while helping us achieve our mission of going further, faster to find a cure.

WHO WE'RE LOOKING FOR:

A strategic and highly organised brand and marketing professional who can offer effective stakeholder management, build collaborative relationships and ultimately deliver marketing campaigns that will make a difference.

There is a real opportunity to make a significant impact on not only our internal ways of working and our account management process, but also to be a part of a very exciting brand development programme working with a whole host of experts in their field.

While a passion for our cause is essential, charity experience is not needed to excel in this role. Compassion is essential, and experience of working with people in highly sensitive situations would be advantageous.

KEY ACCOUNTABILITIES:

• Lead the Marketing department’s account management approach to campaigns and projects across The Charity, responding to briefs and co-ordinating communication between internal clients and Marketing colleagues
• Provide exceptional stakeholder management, building strong relationships and boosting the reputation and profile of the marketing function across The Charity
• Identify opportunities to streamline marketing processes and improve collaboration across the teams
• Support the Brand & Marketing Manager in developing and implementing new internal ways of working in promoting organisational alignment in its approach to external communications
• Take the lead on The Charity’s well-established signs and symptoms campaign, working with our media-buying agency to agree approaches to paid advertisements
• Track perceptions and awareness of The Charity’s brand -regularly reporting on the impact of previous marketing activities, influencing future decisions through insights and ensuring the external agency is providing value and worth
• Support the Marketing Officer to provide exceptional client management for internal and external stakeholders
• Manage and maintain the Marketing department’s Service Level Agreements, ensuring internal clients understand them and factor them into their project plans, and that timeframes and deadlines are being adhered to both within and outside of the department
• Act as a brand guardian in all internal and external communications, advising other teams on best practice and ensuring all outputs are consistent with The Charity’s brand guidelines
• Support the Brand & Marketing Manager with The Charity’s brand development programme and brand marketing campaigns

HR Project Administrator

We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.

Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025

Applications will be considered on a rolling basis.

About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.

This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.

Key Responsibilities

· Support recruitment and onboarding of bank and agency staff, including compliance and document checks

· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained

· Maintain accurate and confidential workforce records in line with GDPR and data protection standards

· Support budget monitoring and reporting on staffing ratios, costs, and agency usage

· Help prepare reports, dashboards and presentations on flexible workforce activity

· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed

· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions

About You
We’re looking for someone who:

· Has experience supporting HR or recruitment processes

· Is confident using digital systems and managing accurate workforce data

· Has strong communication and customer service skills, with the ability to build good relationships across teams

· Is highly organised, detail-focused and able to manage multiple tasks and priorities

· Understands the importance of confidentiality and compliance when working with sensitive information

· Brings energy, initiative and a commitment to the charity’s values

Key Note: DBS check required. Applicants must have the right to work in the UK.

In return you will receive:

· 26 days annual leave, rising to 30 after five years’ service

· Family-friendly policies including enhanced parental leave

· Pension scheme with employer contributions up to 7%

· Flexible and hybrid working (where appropriate)

· Access to 24/7 GP appointments and Employee Assistance Programme

· Discount scheme across retail, leisure and wellbeing

· Cash plan for dental, optical and healthcare costs

· Death in service benefit (4x salary)

· Full induction, ongoing training and development

· Opportunity to lead on meaningful operational change and gain exposure to senior leadership

Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.

#INDSCP

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.

As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.

Position: Youth Transition Worker

Responsible to: Deputy CEO

Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.

Hours: 28 hours per week

Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.

Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.

Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.

Closing date: 11.59pm on Thursday 31st July 2025.

What you will be working on:

• Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
• Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
• Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
• Promote our free membership and volunteering opportunities to young Disabled people.
• Develop the skills of young Disabled people so they can take up positions on our Trustee Board.  
• Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.

This job is for you if:

• You have personal lived experience of being Deaf and/or Disabled.
• You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
• You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
• You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
• You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload. 
• You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
• You are able to cope with limited resources, seize opportunities and think creatively.​
• You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.

Salary: £55,000 - £65,000 DOE

Contract: Full-time, permanent

Location: Sutton office – 5 days/week

Closing date: Monday 7 July

Benefits: 25 days annual leave, annual professional development budget, flexible working hours

We have a fantastic opportunity for a CEO working for the small but mighty Sutton Vision, responsible to the Vice Chair, Treasurer and Board of Trustees. This role gives you the opportunity to lead the delivery of Sutton Vision’s 2030 Strategy, ensuring the organisation remains responsive to the evolving needs of people living with sight loss in Sutton.

As part of this exciting role, you be responsible for upholding high-quality, efficient, and cost-effective services, while driving measurable impact for service users. This role provides strategic leadership across all areas of the organisation, working closely with the Board of Trustees, staff, and external partners to shape and implement the Charities vision.

To be successful as the CEO you will need:

• Confidence in leading strategically while staying close to frontline delivery of person-centred services
• Experience of successful fundraising with trusts, foundations, corporate and individual giving income streams.
• Operational management of a small charity office and team
• Strong communication skills and empathy across all levels

If you would like to have an informal discussion, please get in touch, quoting the reference 2628HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Monitoring & Learning Coordinator

Contract type: Permanent, Full Time, 35 hours per week.

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £44,168 – £46,493 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role will be part of a small Project Management Unit (PMU) located within the Programme Operations Team. This team enables the effective management of the International Programmes Department (IPD) through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.  The role will report in to the Project Delivery Lead, within the Programme Design & Management Team which is a sub-team that facilitates clear programme direction with standardised results frameworks, monitoring, reporting and financial reporting systems, responsible for donor contract management and reporting.

About the role

The Monitoring & Learning Coordinator will lead the design, coordination, and implementation of monitoring, reporting, and learning processes for WaterAid’s Multi-country Urban Water Project. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia. The campaign also seeks to build a global movement of youth advocates to demand action from world leaders to achieve SDG 6 relating to universal access to water and sanitation.

This role ensures accurate, timely data collection and learning, promotes adaptive management, and supports evidence-based decision-making.  Working closely with country teams and partners, the Monitoring & Learning Coordinator will strengthen monitoring and learning capacity, support the articulation and measurement of project impact, and help consolidate insights to inform both internal learning and sector-wide knowledge on urban water programming. This includes tracking progress towards the ambitious goal of reaching two million people.

The role will also support donor reporting, liaise with Member offices, and deputise for the Project Delivery Lead when required.

In this role, you will:

• Lead the development and implementation of the project monitoring and learning framework
• Support countries with timely and accurate data collections, analysis, learning and reporting
• Provide assurance on data quality and integrity
• Produce consolidated monitoring and learning reports, highlighting progress, challenges, lessons learned, and recommendations for adaptive management.
• Support with donor reporting and communications.
• Facilitate and support cross-country learning and knowledge sharing and work with technical teams to translate learning and into practical delivery changes.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Degree level qualifications or experience or commensurate experience in relevant fields
• Strong demonstrable experience in monitoring, evaluation and learning in international development, preferably in WASH, urban development, or public health.
• Proven experience developing and managing MEL systems and processes for complex, multi-country or large-scale projects.
• Significant familiarity with both qualitative and quantitative MEL methods, participatory approaches, and adaptive management.
• Strong analytical and data management skills, including use of software for data analysis and visualisation
• Excellent facilitation, capacity building, and coaching skills to support country teams and partners.

Although not essential, we’d prefer you to have:

• Experience working with urban WASH programmes, particularly in low- and middle-income countries.
• Experience in participatory MEL approaches and adaptive programme management.
• Experience designing surveys using mWater software, or equivalent.
• Knowledge of safeguarding, gender equality, disability inclusion, and social accountability in MEL processes.
• Fluency in Spanish, Portuguese or other relevant languages is an advantage.

Closing date: Applications close 12:00 PM UK time on 4th August 2025. Interviews are expected to take place week commencing 11th August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

We have an exciting opportunity for a Team Leader to join the Specialist Services team in Bedfordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About this role:

This role supports the service across Bedfordshire. As a Team Leader for the Specialist Services team you will:

• Have line management responsibilities for the team from across all our local projects
• Attend and Chair local MARACs and other partnership meetings

You will need:

• A qualification as an IDVA
• Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
• Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
• Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
• Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
• Self-aware and committed to own continuous development

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

Position: S11299 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 19 and 20 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.