Service manager jobs in hampstead, greater london

ISEAL are looking for someone with expertise in climate change, nature and biodiversity to join a small but growing area of work. This role will contribute to the design and delivery of ISEAL’s scaling strategy to unlock investment and market incentives for smallholders and small-scale producers, grounded in robust climate, biodiversity and nature outcomes data.

The Associate Manager will play a critical role in delivering ISEAL projects in the context of climate, nature and measurement related to delivering value to small scale producers and small and medium enterprises. The role will collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community. Developing an understanding of company and investor sustainability objectives, the role will contribute to building confidence in sustainability outcome data and increase willingness to pay or invest in the transition to sustainable land and resource management by producing enterprises.

To be considered, candidates will bring solid knowledge of climate, nature and biodiversity, particularly related to small-scale agricultural producers, and a keen interest to build on this in the context of voluntary sustainability standards. Experienced in convening stakeholders on technical topics, the ideal person will bring strong data analysis skills and an ability to produce communications accessible to different audiences.

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive, international culture, and good opportunities to develop professionally and personally.

The key responsibilities we entrust you with

Project delivery

• Support senior colleagues with designing and planning project activities related to market-based incentives, climate, biodiversity and nature
• Deliver assigned project activities and key outputs across a range of projects
• Lead or contribute to technical workshops and focused discussions with community members and external partners on data collection and delivery models for environmental and social outcomes
• Support engagement with private and financial sector actors to understand demand for credible, consistent sustainability outcome data
• Contribute to broader stakeholder dialogues and strategic partnerships that position ISEAL systems as trusted and credible sources of sustainability data for policy, corporate, and financial stakeholders
• Collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community

Research, analysis, synthesis and writing

• Carry out background research through stakeholder interviews, peer learning workshops and meetings, and literature and document reviews, synthesizing key points and lessons
• Produce technical documents, guidance notes, and simplified communications and tools to deliver key insights, guidance, and messages to different audiences
• Develop and communicate technical insights, case studies, and lessons learned from ISEAL members and technical partners
• Contribute to internal knowledge products and external publications that enhance the visibility and credibility of the ISEAL community’s work in the climate and nature space.

 Knowledge sharing & external engagement

• Deliver webinars to share project related learnings with ISEAL community members
• Engage with external stakeholders in the climate space to capture evolving trends, and other opportunities for the work
• Participate in relevant ISEAL hosted communities of practice e.g., data community of practice
• Participate in the external spaces and events focused on market-based incentives, climate, biodiversity and nature outcomes

Innovation Fund and community coordination

• Support ISEAL’s Innovations Fund by serving as a technical programme resource for projects related to climate and nature, while helping to consolidate and synthesize lessons learned across grants
• Take a coordinating role in convening ISEAL’s climate and nature community, facilitating learning exchange and collaboration across the ISEAL membership.

Experience, Knowledge and Attributes

• Existing working knowledge of climate, nature and biodiversity and related regulations and trends
• Understanding of corporate sustainability objectives, reporting, metrics and outcome methodologies
• Understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into practice
• Understanding of the impacts of climate change on primary (particularly small-scale) agricultural production and how producers can adapt to these changes to mitigate these impacts
• Good understanding of international and/or rural development  Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
• Experience in facilitating sessions and workshops, working with stakeholders to reach consensus decisions
• Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
•  Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
• Excellent written and spoken English
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)

Additionally desirable

• Experience working with outcome focused data
• Experience with work related to small-scale producers
• Understanding of what standards systems are and how they help deliver change on sustainability issues
• Understanding of climate finance, carbon projects and/or payments for ecosystem services

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Salary: £45,800-£49,800 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: asap

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.

Deadline for applications is 25 September 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 1-3 October

Pre-interview timed exercises (between 60 – 90 minutes from home):

Panel interviews (Teams): w/c 13 October

Decision: w/c 27 October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.

We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities. 

Main purpose of role 

Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland. 

Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks. 

Raise awareness of NPH across Health & Social Care professionals and the public. 

Support the planning and delivery of the annual NPH Awareness Week. 

As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS. 

Promote and support all Shine’s services and activities. 

Shine will offer you: 

• Support to learn & develop by accessing training in NPH and dementia 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• A competitive salary of £28,471 (pro-rata for part-time hours) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Opportunity to purchase additional annual leave 

• Additional annual leave due to length of service 

• Broadband allowance 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programme

Please see the full Job Description & Person Specification below and on our website.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call. 

Closing date: Sunday 7th September at 11:30pm

Interviews:  Friday 19th September (virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Major Gifts (Trusts) Manager

Location: Home Based, United Kingdom

Group: Social Impact

Vacancy type: Permanent

35 hours per week

£35,000 - £40,000 per annum / pro rata (plus allowances) 

Remote

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way. 

This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.

Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts (Trusts) Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of trusts and foundations that contribute major grants and donations (over 5 figures+) and support

In order to be successful in this role, you must have: 

-Relevant knowledge and experience gained in a role applying for significant funding with demonstrable track record of securing grants/donations valued at 5-figures+

-Strong knowledge and successful track record delivering significant income through successful funding applications with trusts and foundations

-Expert knowledge of developing compelling funding applications with experience of developing powerful and impactful cases for support and giving proposals

-Knowledge of legal, regulatory and ethical environment of trust fundraising

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on 15th September 2025

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll be part of Marie Curie’s England Policy and Public Affairs team, working closely with colleagues across our research, caring services, and innovation teams. We work collaboratively with the Ambitions Partnership - a coalition of 35 national organisations - to drive meaningful change in policy and practice for palliative and end-of-life care. Our work is underpinned by evidence, lived experience, and a commitment to tackling inequities in care.

This is your opportunity to design and manage the delivery of a new and exciting programme of work for the Ambitions National Partnership for Palliative Care and End of Life Care, working with senior NHS and statutory and voluntary sector partners. You’ll also lead an innovative Marie Curie pilot focusing on working through primary care to improve end of life care in care homes. Your expertise and evidence-led approach will help shape decisions at local, regional, and national levels - creating a more equitable system for those at the end of life.

You will be responsible for: 

• Leading delivery of the Ambitions Partnership’s new work programme - setting clear outcomes, managing budgets, and keeping activities on track.
• Developing partnerships across the health and care system, fostering collaborative relationships with diverse stakeholders.
• Enabling evidence-sharing by producing high-quality reports, briefings, and resources for policy and practice audiences.
• Managing the care homes innovation programme, ensuring learning is shared nationwide and translated into practical change.
• Designing and delivering engagement activities including workshops, seminars, and events to support policy and practice impact.

Key Criteria:

• Proven experience in designing and managing impactful programmes for policy and practice change.
• Excellent written and verbal communication skills, with the ability to present complex evidence clearly to different audiences.
• Demonstrable success in managing collaborative relationships with a diverse range of partners.
• Ability to analyse and use research evidence to influence policy and practice.
• Expertise in at least one of: palliative and end-of-life care, social care, or health from research and/or practice work.
• Knowledge of how the health and care system works, and routes to achieving change at all levels.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary information about your motivation and relevant experience. Please review both the advert and job description and outline your skills, experience and knowledge for the role.
• Close date for applications: 7 Sep 2025

Salary: £45,000 - 50,000 (+£3,500 London Allowance if applicable)

Contract: Fixed-term (3 years), full-time (35 hours a week)

Based:  Hybrid. You can work from anywhere within the UK, with regular travel to the London office as required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to our recruitment team.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

The team is structured around two main pillars: our campaigning and our research pillar. The research pillar ensures that the team’s campaigning and advocacy work is based on sound analysis and facts. The Senior Research Manager oversees the research pillar, currently composed of three more junior researchers. The Senior Research Manager is responsible for developing and implementing a research strategy that underpins campaign needs for analysis and insight in line with campaign timelines and available resources. You will oversee and contribute to the delivery of high-quality research outputs, including thematic reports, investor briefings, and surveys of Europe’s largest banks, and ensure that they are underpinned by clear and robust research methodologies. Alongside the Head of Banking Programme and the Senior Campaign Manager, you’ll act as an ambassador for the team in external forums, the media, and when meeting with and presenting to external stakeholders, including banks, civil society organisations, and investors.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

What you’ll bring to the team

To be successful, you will:

• Have a good understanding of how banks work and how they can help address climate change, developed through experience working in or with banks.
• Be a strategic thinker.
• Have excellent project management and organisational skills, with a proven ability to autonomously manage research projects, allocate tasks, and handle multiple competing priorities to meet deadlines.
• Have extensive experience carrying out research and an ability to summarise complex issues and datasets for others in a clear and concise way.
• Have advanced Excel skills.
• Have experience managing a team of research professionals and/or providing direct line management support.
• Have a proven ability to handle relationships with multiple external stakeholders in the private and public sectors.
• Have excellent communication skills, both written and verbal, and the ability to flex your style according to your audience.
• Be a collaborative team player who is comfortable receiving feedback and ideas from more junior staff, seeks opportunities to support colleagues and is willing to support other areas of work as needed.
• Be passionate about the issues ShareAction advocates for and be comfortable working in a campaigning environment.

It would also be great – but not essential – if you meet the following criteria:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• A good understanding of responsible investment.
• Experience integrating innovative tools and approaches into research processes, such as AI tools.
• Subject matter knowledge in climate change, biodiversity and/or human rights.
• Experience using the Salesforce CRM system and/or Cascade and/or Eikon.

We have a formal hybrid working policy in place, and the Banking team meets in the office every Tuesday for a team meeting and team lunch. We also aim to organise additional team-specific meetings on those days. We expect candidates who live in London to come to the office every Tuesday and those who live outside London to come to the office two Tuesdays a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• An 8% non-contributory pension invested with NEST and their green funds.
• A healthcare plan with Bupa.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• Death in service cover of 3x salary.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday, 29th September 2025.

Applications will be reviewed regularly, and this advert may close earlier than stated if a suitable candidate is identified. You are therefore encouraged to apply as soon as you can. Previous applicants should not reapply.

Interview dates: There will be two rounds of online interviews for selected candidates.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

About Us ​

Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Children from the poorest families are 3 times more likely to not participate in any extra-curricular activities compared to those from wealthier families and they lack many opportunities that are available to their wealthier peers.

We have an exciting opportunity to join a mission driven Sport for Development charity that makes a real difference. We are also a great place to work and are proud to be a winner of the Sunday Times Best Places to Work awards for 2024, in the medium category. ​

The Person​​

4.3 million children are growing up in poverty right now across the UK, and that number is only set to rise.

Are you passionate about bringing them opportunities to achieve better results, better jobs and better futures? Are you proactive, positive and solution focused and looking for an opportunity to be part of something that is bold and new? And are you looking for your next role as part of a high-performing, collaborative fundraising team that is supporting thousands of young people across London and beyond? 

​​​If the answer is yes, then read on. 

The Role

This is an exciting opportunity to join our ambitious Fundraising team raising £3 million per year, and with ambitious plans to grow income further in the coming years. This exciting new role will centralise Greenhouse's fundraising operations into one dedicated role. As a result, the systems and insights that foster brilliant fundraising with our donors front of mind will become core to all we do. This role will suit someone who is digitally minded, a natural puzzle solver, curious about information and data and motivated by the role systems and technology play in maximising team performance. ​

If you're skilled at running donor systems alongside financial systems, uniting high value steams, maximising opportunities and developing supporter journeys that last a lifetime this could be the perfect opportunity for you. ​​

A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London. 

Application Deadline: Friday 12 September. All applications will be reviewed on a rolling basis. ​​

Please ensure you have provided both your CV and Cover Letter to support your application. ​​​

Please note that interviews will take place in person on Wednesday 17 September. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Healthwatch City of London are looking for an enthusiastic and experienced communications and engagement officer to ensure that the patient and service users voice is at the heart of Health and Social Care decision making.  The successful candidate will drive engagement with the local community, creating visibility of our work to residents and partners. You will also be responsible for the management of our volunteer team and the exciting projects they undertake.

This part time role (4 days a week) is within a busy small team representing the residents, workers and students of the City of London. Healthwatch City of London are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. We also work to get services right for the future.

You’ll also be representing our organisation at network meetings across all the various Health and Social Care providers, charity partners and patient groups across North East London.

Role purpose

Working closely with the General Manager and Trustees you will develop and deliver the communications and engagement strategy for the organisation, making sure the patients voice is at the heart of everything we do. You will write monthly newsletters, daily social media posts, organise and manage engagement and information events and produce statutory publications. You will also deliver the volunteer strategy by recruiting and managing a wide-ranging volunteer team and identifying relevant projects which enhance and deliver on Healthwatch City of London objectives. 

Community Fundraising Manager - Remote or Hybrid

 
Hope and Homes for Children is looking for a talented Community Fundraising Manager to join its Public Engagement team and help millions of separated children get Back to Family.
 
About the role:
 
As our Community Fundraising Manager, you’ll be joining us during an exciting period of growth as part of an innovative, motivated team. You’ll be stewarding our existing community supporters as well as working to develop new fundraising products that will grow our global community of supporters.
 
About you:
 
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to creatively and strategically engage supporters and potential supporters in active fundraising.
 
About Hope and Homes for Children:
 
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Location: Remote working with quarterly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date:  The final cut off for applications is 7 September 2025 so please get in touch if you have the right skills, experience and passion for our cause.
 
To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
 
Other information: This post requires the post holder to have the right to work in the UK and will be subject to a DBS check.
 
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
 
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc
 
REF-223 244

Shop Cover Manager - London

Job reference: REQ004442

Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance

Supporting Scope shops based in the London area

Permanent, 35 hours

Job description

Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.

This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.

To be successful in this role

· You’ll need a commercial, can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers

· Possess a strong work ethic

· Have a great attention to detail and have a creative eye for displays.

· Be proficient in the use of Microsoft Office

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families. 

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Friday 29 August 2025.

About SportsAid 

At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.

Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome. 

Role Overview 

The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online. 

This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field. 

The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries. 

A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact. 

Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees. 

This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact. 

Key Responsibilities 

Programme Development 

• Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills. 

• Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes. 

• Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs. 

• Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks. 

• Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives. 

• Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees. 

• Oversee the development of digital training content to enhance learning and engagement for our online community. 

Training Coordination and Resource Development 

• Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars. 

• Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement. 

• Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes. 

• Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives. 

• Ensure training materials and sessions are inclusive and tailored to diverse audiences. 

Engagement and Feedback 

• Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs. 

• Monitor platform usage and session participation, identifying trends and opportunities for improvement. 

• Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences. 

Evaluation and Reporting 

• Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements. 

• Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals. 

• Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful. 

Person Specification 

Essential Skills and Experience 

• Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts. 

• Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines. 

• Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports. 

• Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives. 

• Experience developing digital learning resources and ensuring effective content delivery on online platforms. 

• A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences. 

Desirable Skills and Experience 

• Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development. 

• Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery. 

• Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes. 

Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available. 

Location: Hybrid working (with travel to SportsAid Head Office as required) 

What We Offer 

• The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families. 

• A collaborative, supportive working environment where your ideas and contributions are valued. 

• Professional development opportunities to enhance your skills and grow within the role. 

• Salary:  A salary package of £30,400 per annum is available for this role. 

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.   

• Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.    

• Cycle to Work Scheme: Available to all staff.  

• Death in Service Benefit: Inclusion in company scheme.  

• Season ticket loan: An interest free loan is available to all staff.   

• Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.    

• Flexible working: reasonable flexible and hybrid working options. 

Please apply with your CV and one page on how you meet the essential criteria by 3rd September. 

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. 

Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes. 

Interviews will be held in person 22nd and 23rd September 2025 

*Please note, internally, this role is titled Feline Behaviour and Training Advisor*

We currently have the opportunity for a new Feline Behaviour & Training Advisor to join our team at Old Windsor. Within this role, you will work with our operational teams in the best practice management of cats, including welfare and temperament assessments. You will also support in the provision of behavioural and welfare training and expert guidance for staff, volunteers, and customers.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 8th September 2025

Interview date(s): W/C 15th September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 85% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity. 

The Special Events team focuses on fundraising events as a key part of audience-led fundraising. This department is responsible for supporting volunteer committees in putting on high level fundraising events. Execution needs to be flawless. Attention to detail is paramount, as are the diplomatic skills to help volunteers achieve success. About the team and how this roles fits into the team and department

Job purpose

· To contribute to the Income Generation department’s purpose of maximising income from potential and current supporters through project managing specific events (including securing sponsorship), and providing committee support 

· To support in the delivery of the agreed departmental strategy, goals and fundraising budget

· To work effectively with other departments in Income Generation and other functions within the NSPCC to maximise income for children

· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising and corporate events

· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector

Key relationships - Internal

· Reports to Fundraising Manager / Head of Special Events

· Line management responsibility of one Special Events Executive

· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth

· Works with a range of NSPCC supporters and potential supporters and/or a range of suppliers that support fundraising relationships and activity

Key relationships - External

· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers

· Procuring and managing relationships with Special Event suppliers

 Main duties and responsibilities

· To lead and scope out new events and opportunities

· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management and development of Special Events Managers when working on shared projects

· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects 

· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities 

· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication

· To proactively seek out opportunities to add value to the team and wider organisation

· To develop and create engaging materials for events and stakeholders

· To act as experts in our field by offering support and expertise both internally and externally

· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes

· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome

· To line manage a Special Events Executive, provide training, mentoring, coaching and development of that individual 

· To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within the Income Generation Directorate

· A commitment to safeguard and promote the welfare of children and young people

· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

· To work in a manner that facilitates and encourages inclusion.

· To be pro-active in identifying ways to improve personal and team performance

· To maintain an awareness of own and others’ Health and Safety and comply with the

· NSPCC’s Health and Safety policy and procedures.

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events

2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes

3. Experience of line managing or mentoring direct reports e.g. assistants or interns. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others

4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Excellent ability to successfully negotiate with others 

6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences 

7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits

8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income

9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing

10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Regional Support Manager (South Wales)

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-223369

We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.

£55,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.

The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.

This role is scheduled Monday to Friday.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.