Service manager jobs in hitchin, hertfordshire

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.

In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.

We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026 

Legacy Relationship Executive

We are looking for a Legacy Relationship Executive to join the team.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes

Hours: Full-time (36.5 hours per week with one evening per week)

Contract: Permanent

Salary: £30,874 per annum, depending on experience + good range of benefits

Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

As Legacy Relationship Executive, you will grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.

World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.

This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

About You

The role IS for you if:

· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.

· Have a good level of written English and results driven

· Comfortable being on the phone

· Have previous telemarketing experience in either sales, account management or customer service.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Description

Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?

Title: Senior Events Coordinator

Reports to: Associate Director of Business and Operations

Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.

Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner

The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.

Essential requirements:

- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.

- Experience working with vendors and negotiating contracts.

- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Main responsibilities:

· Plan, coordinate, and execute a range of events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations.

· Liaise effectively with various vendors and service providers.

· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events comply with relevant health and safety standards and other regulations.

· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.

· Diary management, arranging meetings, travel, room booking and catering requirements.

· Support in production of presentations and be able to present for the group whilst attending events online or in person.

· Process registration payments as and when needed.

· Attend and represent the charities at physical meetings and events.

· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.

· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.

Person specification:

- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.

- Excellent verbal and written communication skills essential.

- Advanced knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy.

- Ability to work flexibly, and as part of a team.

- Professional, methodical and thorough approach to work.

- Friendly, professional, respectful, punctual and polite.

- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.

Reporting to:   Communications & Marketing Manager

Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role. 

Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.

Job purpose

The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.

Principal responsibilities and duties

• Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
• Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
• Manage the promotion of fundraising campaigns and events
• Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
• Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
• Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
• Use analytics tools to report back on performance and identify learnings and opportunities
• Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
• Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
• Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
• Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
• Undertake other duties that may be required as part of the role

Person Specification 

• Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
• A responsive, confident self-starter who is enthusiastic and highly motivated
• Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
• Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
• Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
• Ability to think creatively, offering new ideas, concepts and solutions
• Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
• Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
• Experience of using analytics and other tools to report on performance of campaigns
• Experience of media relations and evaluating media coverage and PR
• Experience of using social media as a professional communications tool
• Experience of producing and editing photo and video content
• Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
• Organised and able to keep good records for data protection, confidentiality and financial purposes
• Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies

Other

• Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Hybrid working arrangements
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee assistance programme

Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered.
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications

Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college.  The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

• Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
• Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
• Create case statements, proposals, and presentations for major donor and foundation audiences.
• Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.

Storytelling & Content Development

• Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
• Adapt organizational content for various donor segments, ensuring a consistent voice and message.
• Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.

Editing & Quality Control

• Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
• Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

• Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
• Collaborate with other teams across the college including the Academic, Training and Finance Teams.
• Contribute to the development of content calendars and communication strategies.
• Track and analyse response rates and engagement to inform future copy.

· Fully participate in All Nations community activities when possible.

Qualifications

Required:

• Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
• 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
• Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
• Strong interviewing, research, and storytelling skills.
• Excellent editing and proofreading abilities with strong attention to detail.
• Familiarity with donor stewardship best practices and fundraising language.
• Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
• Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
• Ability to work collaboratively within a multicultural team and wider organisational departments.
• Experience with CRM or donor database systems.

Preferred:

• Knowledge of direct response fundraising principles.
• Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
• Experience of working with Canva and other document editing software which pair visuals with text.
• A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.

Core Competencies

• Mission Alignment: Deep commitment to the organization’s mission and values.
• Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
• Creativity: Innovative in approach while respecting brand and voice consistency.
• Collaboration: Works well across teams and responds constructively to feedback.
• Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered.

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Salary of £26,523 per annum
 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary 
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

Free, freshly prepared lunch at the College on your working days on site.
 

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected

The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.

One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.

Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.

The role

People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.

You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.

You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.

Key responsibilities:

• Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
• Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
• Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
• Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
• Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
• Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
• Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
• Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
• Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
• Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
• Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
• Act as a spokesperson when necessary, representing the charity externally

The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.

Knowledge and Experience

Essential

• A creative and experienced communications leader
• Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
• Demonstrable experience of developing media strategies and managing media relations to achieve results
• Ability to deliver policy and public affairs strategies that create change
• A strategic thinker able to develop new ideas and turn these into action
• A strong leader and manager
• Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
• Calm under pressure with sound judgment
• Confidence to represent The Migraine Trust externally including public speaking as necessary
• Ability to manage a diverse workload and work under pressure.

Desirable

• Experience working within a health, disability, or long-term conditions context
• Experience of the voluntary sector and/or lived experience engagement
• Knowledge of digital transformation or digital communications best practice

The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.

How to apply

For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

This new position will work as part of a partnership delivery hub with other local service provides, the postholder will provide person centred 1-2-1 support to carers of individuals living with mental health challenges and/or addictions

Carer’s Wellbeing Navigator
Post no: 649
Salary: £24,720.00
Contract: Permanent
Hours: 37.0 hours per week, Monday to Friday 
Office base: This role is based at our HQ in Flitwick 

About Us

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About the Role and the Service

This is an exciting opportunity to join us at the heart of a brand new service in Milton Keynes as a Carers Wellbeing Navigator — a role for someone who’s passionate about empowering unpaid carers and shaping real change.

You’ll be part of a collaborative, multi-agency ‘hub’ approach, working in partnership with expert local service providers, offering a “no wrong door” for unpaid carers in Milton Keynes who are seeking support.

In this dynamic position, you’ll provide personalised, specialist support to carers of people living with mental health challenges and/or addictions.

Whether meeting carers in person or over the phone you will explore their needs, co-create support plans, and guide them towards the right information, resources, and services.

Beyond direct support, you’ll also help to raise the profile of unpaid carers across the city, getting involved in community celebrations, awareness campaigns, and events like National Carers Week, ensuring carers’ voices are heard and valued.

This is a role for someone who thrives on autonomy, connection, and wants to create lasting change. Your ideas and initiative will help shape an evolving service and build strong community partnerships. If you're motivated, compassionate and committed to giving carers accessible and genuinely impactful support, this is your opportunity to make a real difference.

Key Responsibilities

• Deliver a service and ensure outcomes which supports unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions, in line with the service delivery model, contractual requirements and Key Performance Indicators (KPI’s).
• Promote and raise awareness of this service across Milton Keynes including building relationships with referral organisations, VSCE and statutory services and the wider community.
• Build effective collaborative relationships with other hub partners and attend partner meetings when required.
• Support with effective referral routes in to and out of the service which break down any access barriers.
• Contribute to the development and review of service delivery.
• Effectively manage and process referrals into the service and prioritise a caseload of unpaid carers that ensures timely and effective support in line with the service delivery model.
• Carry out an initial assessment of individual support needs, priorities and risk, in line with the Access to Service procedure and processes.
• Enable individuals to explore the situation that is affecting their mental health and wellbeing and work with them to co-produce a personalised support plan to help address their immediate needs.
• Offer focused support with the aim of building knowledge, skills, confidence, independence and resilience.
• Signpost, and support to access, other relevant organisations and the wider community offer to address wider issues affecting their mental health.
• Share personalised information and advice about each unique circumstance and provide resources to support the carers mental health and wellbeing.
• Develop and facilitate peer support groups for unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 19th December 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Project Officer

• Are you passionate about empowering people with lived experience of mental health or addiction challenges?

• Do you want to play a vital role in shaping services across Hertfordshire and ensuring every voice is heard?

As a Project Officer at Viewpoint, you’ll help drive meaningful change by co-creating projects and supporting individuals on their recovery journeys. This is an exciting opportunity to join a dynamic, values-driven organisation where your work will directly influence service development, reduce inequalities, and improve wellbeing for people across the county.

Hours and salary
22 hours per week, WTE Salary £25,974

Predominantly based in Viewpoint's office
Weltech Business Centre, Ridgeway, Welwyn Garden City, AL7 2AA with expected travel around Hertfordshire.
Hybrid working can be discussed at interview. 
Access to your own vehicle is desirable.

Pension
Following a three-month period of employment, Viewpoint will contribute a sum equal to 5% of your annual salary to a pension provided that you contribute at least 3% of your annual salary to the pension scheme.

Annual leave
Will commence following six months probationary period and will rise to 25 days plus 8 Bank holidays.

Other benefits
Training, Development and Supervision

Length of contract
Subject to funding

Overview of the role

The Project Officer will work with the Viewpoint team, pool of lived experience facilitators and local communities to co-develop and deliver projects that forward mental health recovery in the wider community.

The postholder will enable the participation of people experiencing mental health and/or addiction challenges in all aspects of the planning, delivery, and monitoring of services delivered and to ensure they are provided with the relevant training, support and resources to participate effectively.

The post-holder will work with individuals from all communities to develop new and innovative ways to reach harder-to-reach people. For example, people from travelling communities and farming communities. This role will further the reach of Viewpoint as an organisation to involve diverse communities and ensure their voices are heard in internal and external projects.

The monitoring, evaluation and learning that the postholder collects will be essential for the development of the organisational strategy. The strategy is developed with Viewpoint’s team and pool of experienced facilitators so that our service delivery to those with mental health and substance use challenges can be continually improved.

Find the full job specification on our website.x

Hertfordshire RECONNECT Worker (Maternity Cover)

Location: Hertfordshire

Salary: £24,000 per annum

Vacancy Type:  Full Time

About The Role

Are you passionate about supporting people as they transition from custody back into the community?

Join Forward Trust as a RECONNECT Worker (12-month maternity cover), delivering an inclusive, person-centred service that helps individuals access the health, wellbeing and support networks they need to thrive after release.

You will provide tailored advice, guidance and care planning for people 12 weeks pre-release and up to 6 months post-release, ensuring they connect with the right services, from substance use support to mental and physical healthcare.

What You’ll Do

• Process referrals, complete detailed needs assessments and update referrers on outcomes.
• Create bespoke care plans and offer continued support to service users after release.
• Manage a diverse caseload, supporting reintegration and engagement with local healthcare and wellbeing services.
• Assist the Team Leader with recruitment and training of prison peer supporters.
• Build and maintain strong relationships with healthcare teams, prison staff, Offender Management and other key partners.
• Keep accurate and concise case notes, assessments, care plans and risk assessments.
• Support the development of clear referral pathways across internal and external agencies.
• Contribute to safe, holistic service delivery and share best practice with colleagues.
• Refer service users to the Forward Meet & Greet service and support Meet at the Gate releases.
• Ensure individuals are fully connected with community services in preparation for release.

What You Bring

• A full UK driving licence (essential).
• Strong organisational skills and confidence managing a busy caseload.
• Excellent communication and partnership-working abilities.
• A compassionate, inclusive and proactive approach to supporting people with complex needs.

Make a real impact at a pivotal moment in someone’s life. Apply now and help build safer, healthier futures.

Please note: Prison Vetting is required for this role which is managed by HMPPS & can take between 8-12 weeks to process. 

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.ml

Hours: Part time 3.5 days per week (26.25 hours)

Line Manager: Academic Principal

Team: Training / Training Administration

Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)

Salary: £24,524 per annum pro rata + benefits

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity.  The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.

Key Responsibilities

• Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
• Collaborate with senior management and other department heads to ensure compliance
• Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
• Serve as the point of contact for regulatory bodies and external auditors
• Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
• Use external student data systems – such as HESA / Salesforce
• Perform research to remain informed regarding higher educational and other compliance requirements  
• Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
• Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
• Record findings accurately and follow up with senior management to ensure that issues are rectified 
• Conduct investigations to discover the root cause of compliance problems when they arise 
• Develop systems for data collection, tracking, managing and reporting

• As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
• Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
• Maintain records of all data processing activities within the College
• Conduct audits to ensure compliance and to address potential issues
• Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College. 
• Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations

Qualifications and Skills

Essential

Educated to degree level 

Excellent written and verbal communication skills, and ability to promote the college

Strong organisational skills and ability to meet tight deadlines

Ability to multi-task, use initiative and prioritise

Excellent attention to detail with proof-reading skills and decision-making capability

Familiarity with compliance tools and systems

High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint

Ability to interpret complex legal and regulatory documents such as contracts

Desirable

Experience in a legal, audit or risk management role

Project management skills, using project plans and trackers

HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems 

Experience

Essential

Experience in a similar compliance role

A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.

Demonstrated proactive approaches to problem-solving

Expertise and knowledge of best practice in Compliance and GDPR

Succinct minute taking

Desirable

Experience in a compliance role in higher education or an academic institution

Aptitude and Values

Essential

Professional, approachable and sensitive to those of other cultures

A resourceful team-player, with the ability to also be extremely effective independently

Calm under pressure with proven ability to meet targets and deadlines

Able to work in a changing environment

A heart for Christian cross-cultural mission

High standard of integrity and ethics

Other Information

§  This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR

§  Applicants must have the right to work in the UK.

Benefits

 §  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days if on site.
 

In2research Alumni Officer

Job Description 

Reports to: Head of Programmes 

Part Time (0.6) - £27,675 per annum FTE (9 month fixed-term contract)

In2research is a high impact and evidence informed social mobility programme for socioeconomically disadvantaged people to access and progress in postgraduate study. Our mission is to drive sector change across institutions towards an inclusive research culture. We strongly believe that it is not enough to guide underrepresented people into postgraduate study, but to ensure that the culture they are entering is inclusive and a place where they can thrive. Over a year, we support participants to gain vital access to both knowledge and opportunities including a paid 8-week research placement and subject specific mentoring. 

As the In2research Alumni Officer, you will deliver a programme of continued support for the In2research participants increasing their ability to apply and be admitted to postgraduate research degrees and opportunities, as well as supporting our mission to foster an increased sense of belonging within the research community for individuals from minority groups. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic and minority backgrounds accessing postgraduate research degrees and research opportunities.

The post holder will be someone who thrives working with young people and is passionate about supporting them progress to postgraduate research opportunities as well as supporting to achieve the In2research vision of creating a more diverse culture in academia.

In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.

Your specific duties will include:

•  Delivering a high quality programme experience to support In2research alumni, aligned with learning objectives, beneficiary insights, our theory of change and resource.

• Develop and deliver engaging alumni communications e.g. newsletters, email updates, linkedin group posts, to keep In2research alumni informed of relevant news, opportunities and events.

• Maintain and develop new relationships with relevant partners to secure deliver online and in-person workshops and events aligned to In2research alumni progression milestones. e.g. "What is a viva and how to prepare for one" & PhD retreats.

• Work with our delivery partners to provide students application support e.g. application clinics.

• Support the delivery of one off in person events, e.g. the In2scienceUK celebration event.

• Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate and report on In2research participant progression.

• Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.

• Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.

• Work closely with the In2research programme, fundraising teams and wider organisation to ensure funder requirements are met, and activities communicated.

• Support the wider In2research team with the current programme, and development of future aspects of the programme, where relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Essential: 

• Prior experience managing alumni communities.

• Prior experience of working with students transitioning from higher education to postgraduate research degrees and detailed understanding of PGR pathways.

• A clear understanding of the social and economic barriers that prevent individuals from progressing into postgraduate research opportunities.

• Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the details.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience designing and delivering events, both online and in-person, such as workshops and networking events.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Canva, email marketing software.

Desirable: 

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases.

• Experience delivering programmes and/or projects within the education and academic sector.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.

You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata

About the Service

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

About the role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide support and advocacy services to clients experiencing domestic abuse
• Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Maintain and enhance service delivery standards and effectiveness.
• Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• Collate and obtain feedback regarding the effectiveness of the service.

Key Responsibilities

• Support the wellbeing of clients who are affected by domestic abuse.
• Contribute to a reduction in repeat victimisation
• Reduce the number of victims withdrawals of witness statements
• Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
• Increase the reporting of children at risk of harm
• Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
• Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
• Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
• Work with and signpost to other third sector partner agencies as necessary
• Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
• Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications 2nd January 2026 
Interviews will be held on 9th January 2026
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

N.B. Please quote reference number 301 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.