Service manager jobs in hoxton, greater london

We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.

Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!

�� Location: Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
• Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location

What is a Portfolio Delivery Test Lead?

As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.

You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business

The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business.  The role will support other teams in DDaT such as test and release or regression testing with the Product team.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Design and implement fit-for-purpose UAT frameworks aligned with business goals.
• Create detailed test plans, cases, and criteria to reflect business requirements.
• Manage a test environment mirroring production, including representative test data.
• Define UAT timelines and milestones to keep projects on track.
• Collaborate with users to create actionable test scripts and scenarios.
• Lead testing, track progress, and manage defects with prioritisation and retesting.
• Ensure testing rigor, support methodology development, and oversee collection of test evidence.

What we’re looking for:

• Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
• Proven ability to use, manage, and suggest automated testing tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
• Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
• Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
• Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
• Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
• Willingness to work outside core hours (including weekends) and travel as needed.

When a child or young person is diagnosed with cancer life is turned upside down – for them and their family.  Fear, isolation, extreme money worries, not knowing where to turn – this is the reality for many.

At Young Lives vs Cancer, we help children, young people and families find the strength to face whatever cancer throws at them. You could be a part of the team making it happen.

The Role 

We are looking for an experienced Social Worker to join our London & South East Team supporting children and young people diagnosed with cancer.

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.

This role is part home, part site-based. Your contractual base will be both Home and Hospital.

This post is subject to an Enhanced Disclosure and Barring Service check.

About You

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in the Brixton.

Position: Young People Support Worker

Location: Brixton, London

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £27,636 Per Annum plus pension and other benefits

Closing Date: 18th of May 2025

About the Role

As Young People Support Worker you will be working alongside support team to provide accommodation and support services for young people experiencing homelessness and rough sleeping. You will be responsible for all aspects of the support planning, risk assessment and move-on for a small caseload of 4-5 residents, addressing their physical, emotional, social and behavioural needs and helping them progress towards independence.

Working under the direction, guidance and support of your line manager, you will be responsible for a small caseload of complex needs clients, as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Key responsibilities include:

• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
• Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
• Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
• Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
• Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.

About You

You will need to have the following skills and experience:

• Experience of working with clients with mental health and or drug/alcohol dependency issues.
• Ability to work with clients whose behaviour may be personally challenging.
• Ability to establish and maintain professional relationships and boundaries with clients.
• Experience working in partnership with multi agency teams, including social workers, immigration and mental health professionals.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Applications Specialist
Circa £52,000 per annum
Permanent
Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Applications Specialist.

As our Applications Specialist, you’ll play a hands-on role in supporting and maintaining our core business applications, ensuring systems are secure, up to date and delivering value. You’ll work across application patching, software deployment, licensing and compliance, with a strong focus on collaboration across teams and suppliers.

We’re looking for someone with experience in supporting enterprise applications, experienced with Microsoft Intune, who is highly organised and confident engaging with both technical and non-technical colleagues. You’ll have a strong understanding of security and compliance, and a drive to keep learning and improving the way we use our technology.

Act now and visit and visit our website via the link, to apply online.  

Closing date: 8am, Tuesday 6 May 2025.
Interview date: Thursday 15/Monday 19 May 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

About the In Patient Unit team:

Is care at your core? It is at ours. Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We support our clinical staff to be the difference in these precious days. With outstanding patient to carer ratios. With time to build valued relationships with your patients, their families, and friends.

The secret to our CQC ‘outstanding’ rating is humble. We care for our carers. We’re ambitious - blazing new trails in end of life care - and supporting the ambitions of our nurses with on-site training and qualifications. We’re small enough to value each individual and big enough to help nurture your career goals. You’ll be part of a great team of experienced professionals to learn from and learn with, delivering care you can take pride in.

About the role:

We are looking for nurses with exceptional communication and interpersonal skills to join our team. You will work closely with the Clinical Leads to ensure more people achieve a peaceful and comfortable death in their preferred place of care.

We offer a flexible approach to rostering and we will consider part-time applications; early, late, twilight shifts are available, however please note that night shifts are currently a mandatory requirement of the position (usually 2-3 per month pro rata).  This role will cover Monday - Sunday working.

About You:

You’re a true team player, with excellent communication skills and a compassionate approach to care. You’ll be motivated to provide outstanding patient care using your holistic assessment skills, whilst liaising closely with other members of the multidisciplinary team.

Perhaps you have similar experience in palliative or end of life care, or you have transferrable skills gained in intensive or elderly care and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.  

If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• educational and professional development opportunities (we have an on-site Education Team)
• clinical supervision (regular and we ensure its protected time)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to Blue Light Card discount card
• access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
• in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you want to be part of our outstanding multi professional team then please do not hesitate to contact us! 

Please note applications will be reviewed upon submission, and candidates may be contacted about interviews in advance of the specified dates.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Independent Domestic Violence Advocate (IDVA)  

 Location: London (On-site & Outreach Work) 
Contract: Full-time – [Fixed Term to March 2026 
Salary: £30,000 pa

Are you passionate about supporting survivors of domestic abuse? Do you have experience working with people with learning disabilities and autism? Respond is looking for a specialist Independent Domestic Violence Advocate (IDVA) to join our trauma-informed team. 

About Us 

Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence. 

About the Role 

As an IDVA at Respond, you will provide high-quality, trauma-informed advocacy to survivors of domestic abuse, ensuring their safety and empowering them to rebuild their lives. You will conduct risk assessments (DASH), develop safety plans, and work closely with agencies such as social services, police, and housing. You will also play a key role in raising awareness and improving support for neurodivergent survivors. 

What You’ll Do 

Provide specialist, person-centred advocacy for survivors with learning disabilities and autism. 

 Undertake risk assessments and safety planning to enhance survivor well-being. 
Represent survivors at MARAC and multi-agency meetings, advocating for their needs. 
Work closely with social services, health professionals, and the criminal justice system. 
Deliver training and consultation to professionals on supporting neurodivergent survivors. 
Ensure accurate case management and uphold safeguarding responsibilities. 

What We’re Looking For 

IDVA qualification OR significant domestic abuse advocacy experience. 
Understanding of domestic abuse, coercive control, and trauma-informed practice. 
Experience working with survivors of domestic abuse, particularly those with learning disabilities and autism. 
Strong advocacy, case management, and multi-agency working skills. 
Ability to adapt communication styles to support neurodivergent clients. 
Knowledge of MARAC, safeguarding, and legal frameworks for domestic abuse cases. 

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 2nd May 2025.

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.

We are looking for a Hospital Carers' Lead to join our service supporting unpaid carers while the person they look after is in hospital and during the discharge process. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time. 

You will play a pivotal role in developing and delivering our offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital. 

The Hospital Carers Lead will be responsible for: 

• Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs. 

• Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights. 

• Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.

If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.

About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. Influencing local policy through community engagement activities, 

3. Improving carer wellbeing and

4. Connecting carers to each other and to support and training opportunities through our services. 

We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Job Description.

Closing date: Friday 2nd May at 9 am. 

Interviews: Friday 9th May 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

or more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 27th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Senior Business Partner - Disability

Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing around 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers, disabled employees and consumers.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. Senior Business Disability Partners have direct responsibility for their assigned Partners.

Essential criteria

• Experience of providing consultancy, training or guidance to business professionals.
• Experience working within HR, Diversity and Inclusion or Disability inclusion specific teams.
• Demonstrable experience providing strategic direction or guiding line mangers or senior leaders on HR, DEI or Disability Inclusion in any of the following:
  • best practice, policy guidance, people management or people change initiatives,
• Has performed their role within a medium or large corporate business either private or public sector.
• Experience of creating content for and delivering presentations. 
• Experienced in the evaluation of qualitative and quantitative data and creating detailed reports on findings including recommendations.
• Demonstrable problem solving and solution-based approach.
• Able to build and maintain stakeholder relationships at all levels.
• Project management methods

For the full job description and person specification of this role and instructions on how to apply please visit our website via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk

• Closing date for applications: 4 May 2025
• First interviews are planned for the week commencing 12 May 2025.
• Second interviews are likely to take place in the week commencing 19 May 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our wessbite via the link on this page.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

We are looking to appoint an exceptional individual to join our team of six Strategic Partnership Advisors across England. In this role, you will support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.

You will possess a strong understanding of the sport and activity sector, including its operations, and be able to advocate for improvements that help more disabled people become active. Additionally, you will be aware of the broader systems and barriers that disabled people encounter in sports and activities, as well as organisations such as disabled people’s user-led organisations and various charities, to build relationships and foster effective cross-sector partnerships.

We are looking for an individual with experience of working strategically at a place based and/or locality level within the South West region. Someone who can positively influence local developments, systems and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.

The successful candidate will work remotely from home and be based in the South West region. This role will involve travel across the region and occasional travel to our Loughborough and Manchester offices.

This role is full-time (36 hours) and permanent.

We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work.

Activity Alliance currently offers the following benefits:

• Hybrid working
• Time off in lieu
• A contributory pension scheme (employee 6%, employer 9%)
• Childcare vouchers
• Cycle to work scheme
• Eye care
• Employee engagement initiatives such as away days
• Access to Employee Assistance Programme
• Menopause policy
• Enhanced sickness pay
• Group Income Protection
• Death in service
• Training and development opportunities

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis.