Service manager jobs in islington, york
Age UK is hiring! We're looking for a HR Advisor to provide expert support and guidance to managers and employees on a wide range of HR issues, ensuring compliance with employment legislation and best practices.
This role plays a key part in fostering a positive workplace culture that is aligned with our values, supporting employee relations and contributing to the development and implementation of HR policies and initiatives.
You will act as professional support for line managers within your areas, and across the charity, supporting them to drive performance and continuous improvement in our people practices.
Support the delivery of a customer focused HR service, including employee relations, recruitment, training, HR operations and payroll, employee wellbeing, culture, EDI and safeguarding.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week) at One America Square (EC3N 2LB). Your travel costs to the London office are not covered by the charity.
Age UK internal grade: 6L
Last date for applications 2nd September 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Demonstrable track record of advising on complex, high volume ER issues including sickness absence, disciplinaries and performance management. A, I
- Experience of working with field based or remotely based internal customers. A, I
- Experience of coaching and developing a diverse workforce. A, I
Skills and Knowledge
- Strong knowledge of employment law in practice and HR policy with the ability to provide pragmatic solutions. A, I
- Ability to communicate with all levels and handle sensitive matters and difficult cases. A, I
- Organised with ability to multitask. I
- Advanced communication skills. I
- Working towards CIPD or equivalent experience. A, I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with trade unions desirable. A, I
Skills and Knowledge
- Mediation trained. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.
Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.
You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.
Purpose of the role
1. To generate funds from major trusts, foundations and statutory sources
2. Leading support for this area of fundraising for our Worthing Home
3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.
Income generation
• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.
• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.
• Maximise income through both unrestricted and restricted funding opportunities.
• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.
Donor stewardship and communication
• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.
• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.
• Collaborate with colleagues to create impact reports and regular updates that bring our work to life
Finance and administration
• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).
• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.
• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.
Other
• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.
• Contribute to broader fundraising projects as required.
Person specification
Experience of:
• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.
• Writing successful funding applications with proven income generation.
• Building and maintaining relationships with funders to support long-term income streams.
• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.
Skills:
• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.
• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.
• Self-motivated and proactive, with the ability to work both independently and as part of a team.
• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.
Personal characteristics:
• Passionate about supporting veterans and their partners living with disabilities or dementia.
• Enthusiastic, self-starting, and capable of working well independently.
• Collaborative team player who values respect and integrity.
The client requests no contact from agencies or media sales.
Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.
We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.
As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Corporate Services
Reports to: Director of Finance & Corporate Services
Salary: £51,014
Contract: Permanent, full time (37.5 hours per week)
Location: Flexible, with substantial travel required
Join the Liberal Democrats as a Corporate Services Leader!
Are you an experienced professional with a passion for driving organisational excellence? The Liberal Democrats are looking for a dynamic and strategic professional to lead our core internal functions—Finance, HR, IT, and Office Management—ensuring they are efficient, compliant, and aligned with our wider mission.
About the Role
As Head of Corporate Services, you’ll play a key role in supporting the Party’s day-to-day operations and long-term strategy. You’ll lead a talented team and be responsible for fostering a high-performing, values-driven workplace culture. Reporting to the Director of Finance and Corporate Services, you’ll manage a diverse team and collaborate with stakeholders to drive growth and electoral success.
What You’ll Do
- Oversee financial management, including budgets and monthly reporting
- Lead and implement HR strategies covering policy, recruitment, L&D, and employee relations.
- Drive strategies for office management and hybrid working arrangements.
- Foster a supportive, engaged, and high-performing team culture.
- Manage payroll, health and safety, and key organisational projects.
What We’re Looking For
We’re seeking a confident and capable leader with:
- Strong financial expertise, including experience managing organisational budgets and financial reporting.
- Ability to provide HR leadership across a 60+ person organisation.
- Excellent communication and stakeholder skills, with the ability to lead cross-functional teams and work collaboratively.
- A solution-focused, strategic mindset—able to balance long-term vision with day-to-day delivery.
- Alignment with the aims and values of the Liberal Democrats.
Desirable Qualifications
- ACCA, CIMA, or MCIPD qualification (or equivalent experience).
- Experience working with volunteers and understanding their needs.
- You will be accredited to CIPD level 7 or qualified by experience.
- Sympathy with the aims and values of the Liberal Democrats.
Why Join Us?
This is a unique opportunity to shape the internal engine of a values-led political party at a crucial time for the country. If you’re ready to make a real difference and help build a better future, we’d love to hear from you.
Join us and help make our country better!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We need a well-organised team member who enjoys interacting with clients and takes pride in delivering a quality service. As a member of small friendly team in a well established and thriving family mediation service you will co-ordinate cases, maintain records, communicate directly with clients and mediators and provide administrative support. You will need to be able to work independently in a busy office environment, be able to multi-task and oversee cases.
Full-time or part-time hours.
Family mediation helps separating or divorcing couples to make their own arrangements for their children, property and finances as an alternative to the court process. Given the nature of the work, sensitivity and confidentiality are essential.
Please see the attached Job Description and Essential Skills.
If you are interested in applying for this post please submit a CV and an accompanying statement setting out why you are interested in this role and what experience you have that relates to the Job Description and Person Specification. Applications should be received by 5pm on 1st September 2025.
The client requests no contact from agencies or media sales.
Summary
We're looking for a Grants Manager to support the Racial Justice Unit for a 6 month fixed-term contract
About the Department/Role
The Racial Justice Unit reflects the Church's renewed commitment to justice as part of the wider theological imperatives to see Christ in the other, to be united in Him and to love our neighbours. The primary role of the RJU is to lead on the coordination of racial justice initiatives which involves the implementation of(FLTA), supporting key stakeholders including the senior leadership, dioceses, NCIs, TEIs, and other related institutions, coordinating and supporting the governance mechanisms, and managing the related Triennium Fund.
This is a six-month interim role to provide operational leadership to support the delivery of the Unit's priorities which could be a suitable secondment opportunity.
What you'll be doing
The Racial Justice Unit is seeking a skilled Grants Manager, to lead the delivery of its funding programme. This role is central to managing grant operations, assessing applications, supporting grantees, and evaluating impact.
Key responsibilities:
- Manage grant pipeline, awards, and live caseloads
- Lead financial tracking and reporting
- Support impact evaluation and learning
- Line manage the RJU Grants Assistant
- Collaborate with Finance, Legal, and PMO teams
- Assist with transition to new grant management system
To be successful, you will need to have:
- Strong grant management and financial oversight
- Excellent communication and stakeholder engagement
- Analytical, detail-oriented, and highly organised
- Proficient in Microsoft Excel and Office Suite
- Experience in impact evaluation and reporting
Key requirements:
- This is a 6 month fixed-term contract
- We are looking for someone to start in September 2025 if possible
Please apply via Pathways, the Church of England careers portal
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.
In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.
What we’re looking for:
- Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
- Strong understanding of the challenges faced by families of children with SEND
- Excellent communication, organisational, and writing skills
- Comfortable working independently and remotely
- Experience using Charitylog or similar CRM systems
This is a fantastic opportunity to make a real difference in the lives of families who need it most.
In return, you’ll receive:
- £28,000 pro-rata salary (actual salary £22,400)
- Part-time, 28 hours per week (To be worked across 4 or 5 days a week). The charity is open to less hours, if you are looking to work less hours.
- Permanent.
- The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
- The ability to drive, with access to a car, is essential. Travel expenses will be covered
For more information, please apply today, as the charity will review applications, and interview on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
An exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections. Three new part-time staff roles are being created to focus on volunteering, collections and managing the project.
The part-time Museum Operations and Project Manager will manage day-to-day operations and oversee delivery of the project initiatives. We will also be recruiting a Curatorial Officer (one day per week) and a Volunteer Coordinator (two days per week).
The key responsibilities of the Museum Operations and Project Manager include overseeing daily operations in particular to build capacity, in collaboration with the Operations Committee, and developing operational policies and procedures; planning, executing and monitoring all aspects of the Heritage Fund project; line managing the Volunteer Coordinator and fostering a positive and collaborative working environment between staff and volunteers; line managing the Curatorial Assistant to ensure that collections are looked after and documented in line with best practice; working with the Curatorial Assistant and trustees to achieve Accreditation by August 2026; and managing the external consultants who will be carrying out audience development work and developing learning materials.
Kempton Steam Museum, operated by KGET, tells the story of the Kempton Park pumping station and its vital role in supplying drinking water to London
The client requests no contact from agencies or media sales.
People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford
We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.
You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.
Key responsibilities
Lead, support, and develop a team of People Partners and People Advisers.
Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.
Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.
Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.
Work collaboratively with People Directorate colleagues to review and implement policies and procedures.
Build strong relationships with stakeholders, gathering feedback and implementing service improvements.
Ensure compliance with GDPR and accuracy of HR data.
Oversee case management systems to ensure up-to-date, clear, and accessible records.
About you
CIPD-qualified with significant HR advisory and people management experience.
Strong understanding of UK employment law and HR best practice.
Skilled in building relationships, influencing, and coaching.
Confident in analysing data to inform decisions and improve service.
Experience in developing operational HR services, systems, and processes.
A collaborative leader who motivates and develops their team.
The details
Pay rate: £28.38 per hour + holiday pay.
Contract: 6 months, temporary.
Location: Mostly homebased with some travel to Watford
Start date: ASAP.
This is an opportunity to make a real difference in an organisation committed to ensuring every child a
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The health information team produces high quality, accessible health and patient information for people affected by breast cancer or worried about their breast health. Our printed information is used by healthcare professionals across the UK and our online information includes over 200 webpages. For this new role, we’re looking for an organised and collaborative individual to support the administration functions in the team, communicate effectively with healthcare professionals and people affected by breast cancer and help monitor and report on the impact of our activity.
About you
You’re an excellent communicator with good customer services skills, who enjoys working with others. You’re organised and able to juggle multiple projects. You’ll ideally have experience of using Excel to show statistical information and are familiar with the use of a CRM database.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Tuesday 9 September 2025 9am
Interview date
18 and 19 September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Support Engineer
Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance
I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.
You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.
What you’ll be doing:
- Delivering excellent 1st and 2nd line support for staff across multiple locations
- Managing incidents and service requests through the ticketing system
- Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
- Supporting Office 365, Active Directory, and remote access tools
- Assisting with onboarding/offboarding, asset management, and MDM setup
- Travelling to offices and service sites to provide face-to-face IT support when needed
Skills required for the Service Support Engineer:
- Hands-on experience with Microsoft Intune, Office 365, and Active Directory
- Knowledge of ticketing and asset management systems (e.g. FreshService)
- Understanding of basic networking and remote desktop tools
- Excellent verbal and written communication skills
- Calm, helpful, and approachable—able to support non-technical users
- Organised, with strong attention to detail and process-following skills
- A demonstrable passion for tech—whether through education, training, or self-learning
Understanding Recruitment is acting as an employment agency for this vacancy.
IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is responsible for managing our Paper & Cup Charity Coffee Shop, curating donated goods to maximise sales, day to day running of the shop, financial oversight, general administration and ensuring health and safety policies are followed.
A key part of the role is creating a welcoming and supportive environment for both staff and customers, using strong interpersonal skills to foster a sense of community and promote customer satisfaction.
The postholder will also work closely with the Progressions Manager to support individuals in recovery from addiction. This includes training them in various aspects of shop operations such as managing the retail offer, making coffee, handling tills, and carrying out general administrative tasks.
Applications by CV with covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
We’re recruiting for a Communications Manager, England, to play a vital role in helping us to build community cohesion, strengthen society, and improve lives – as we deliver on our strategy, It Starts With Community.This role is an 18 month fixed term contract or secondment opportunity.
The position is part of an exciting and sophisticated programme aimed at tackling social issues. Through this initiative, we work closely with government to distribute money from long since unused bank and building society accounts (‘dormant assets’) for the benefit of the community.
The job will focus on two multi-million-pound funding schemes that The National Lottery Community Fund will deliver. These are:
- The Community Wealth Fund (a pot of money given to local communities to spend on what they decide will improve where they live); and
- The Youth Enrichment Fund (aimed at increasing disadvantaged young people’s access to opportunities in the arts, culture, sports, and wider youth services, aimed at improving wellbeing and employability)
In this role, you’ll work closely with government and colleagues across the Fund to deliver integrated, multi-channel communications activities that effectively promote these programmes and showcase their impact on the communities we serve. Your work will help shape public understanding of the schemes, inspire communities to engage with them, and build trust with key stakeholders.
We are looking for a calm and organised strategic communicator and storyteller with an ability to build relationships and adapt. You’ll be experienced in developing integrated campaigns and working across teams to deliver high-impact communications.
Key responsibilities:
- Develop deep insight into these programmes, to enable you to implement effective communications plans for them while supporting Strategic Communications Leads to build and manage matrix teams.
- Design, develop, and deliver messaging, narrative and content, as well as social and brand assets, working closely with colleagues in the wider team to deliver effective and impactful communications activities.
- Build positive relationships with government comms and policy counterparts as well as with teammates and colleagues across the Fund to make programme communications relevant and resonate internally and within Government departments (specifically DCMS and MHCLG) and, most importantly, the communities we serve.
- Work closely with colleagues in the media team to deliver integrated activities, monitoring media and advising on opportunities and risks. Ensure rapid response to emerging issues with processes and protocol on lines to take and spokespeople.
Interview date: 15th and 16th September with a written task to be completed beforehand - virtual
Location: England, we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle
Briefing session: We will be hosting a briefing call on Tuesday 26th August, 11:30. If you want to sign up or ask any questions please email our recruitment - email can be found on our website.
On application, please align your supporting statement to the criteria below
Essential criteria
- A relevant qualification or demonstrable experience in a communications role within a complex organisational environment
- Track record in planning and delivering integrated communications campaigns, with experience managing matrix teams
- Excellent content and copywriting abilities, used to producing assets to tight deadlines. Able to adapt tone and style for different audiences and channels
- Experience in complex institutions, involving colleagues and stakeholders up to leadership level
- Project management abilities – confident working in a matrixed organisation with competing deadlines
- Experience of strategic communications counsel and advising senior leaders and stakeholders, particularly in times of reputational risk and crisis management
- Experience of working in high-pressure situations and an ability to adapt calmly to changing deadlines and requirements with short notice.
Desirable criteria
- Experience in government and / or the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 5th September 2025
Ref 7135
When you join Save the Children UK as a Store Manager in Wandsworth, you'll be at the heart of a vibrant, high-energy community – leading an exceptional team of volunteers and bringing the magic of charity retail back to the high street. This is your opportunity to channel your people skills, leadership, and creativity to help deliver lasting change for millions of children around the world – including those hardest to reach.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.
About the Role
This exciting opportunity is based at one of our Mary's Living & Giving shops in Wandsworth, South London – a neighbourhood known for its vibrancy, creativity, and strong sense of community.
This bright and colourful shop is busy all week and thrives especially during weekends, thanks to its high footfall and strong local support. You'll work alongside a diverse and committed team of 40 volunteers, leading them to achieve retail excellence while driving the shop's mission forward.
As a Store Manager, you will:
- Lead and inspire a high-performing volunteer team
- Build local connections and partnerships
- Deliver commercial success and hit income targets
- Recruit and train new volunteers
- Ensure the shop is always welcoming, engaging and community-focused
About You
You are someone who thrives in a busy, customer-facing environment and leads with positivity and purpose. You understand the value of community and the impact of retail done differently.
You'll bring:
- Experience leading and motivating a team, ideally in a retail or hospitality setting
- A steady, solution-focused mindset, even when under pressure
- The ability to create an inclusive and engaging experience for volunteers and customers
- A passion for sustainable fashion, ethical retail, and making a real difference
To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents.
Ways of Working: This role will be based on-site in the Wandsworth (London) shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Our benefits package is extensive and generous, including:
- Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
- Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
- Pension & Life Assurance – Secure your future with excellent contributions.
- Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
- Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
- Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
- Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Philanthropy Manager, Caterham School
Generous annual leave & pension | TOIL | Excellent benefits including fee remission
At Caterham, we are driving education forward in the UK - and philanthropy is central to making that vision a reality. Our school stands at the forefront of educational innovation, blending academic excellence with cutting-edge technology and a unique curriculum. As a provider of life-changing bursaries and a leader in pioneering partnerships, we’re not just transforming our own pupils’ futures, but influencing education outcomes for children across the region, too. Our approach has made us the destination of choice for families seeking a truly forward-thinking education, and we are on a trajectory that is ready to be taken to the next level.
The support we receive from our community makes a tangible and lasting difference to our pupils and beyond. We have set ambitious philanthropic goals, including a target of £7 million by 2030, and we are already gaining strong momentum. As Philanthropy Manager, you will be at the heart of this effort - leading on the cultivation and stewardship of high-value relationships with individuals and organisations.
You’ll work closely with the Development Director, as well as the Senior Leadership Team and a network of engaged volunteers, to inspire generosity and build meaningful, long-term connections. You will have the opportunity to contribute at a strategic level while also seeing the direct results of your work - whether through a bursary pupil’s success story or the opening of a new learning space funded by donors you’ve helped inspire.
This is a fantastic opportunity for a strategic, collaborative, and relationship-driven fundraiser to shape and drive a major gifts programme within a highly supportive and forward-thinking environment. Whether you come from an educational background or another area of the charitable sector, we’re looking for someone who is genuinely passionate about connecting people with purpose - and who sees the potential of philanthropy to change lives.
Caterham is a very special place to work. We are proud of our history but even more excited about our future. If that excites you too, we warmly encourage you to apply.
For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates.
Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service (DBS). The School may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media accounts, as part of their application.
Caterham School is committed to applying its equality, diversity and inclusion policy at all stages of recruitment and selection and to ensuring that our employees are always treated fairly and equally in every part of school life.
CLOSING DATE for applications is 09:00 on Monday, 22nd September 2025.