Service manager jobs in kensington and chelsea, greater london

Are you keen to develop in a support role within a property and facilities function?

A new opportunity has arisen to help support a small team delivering a customer focused facilities service across two sites; the Methodist Church House and the United Reformed Church House, both within five minutes’ walk of each other. In this new role you will work alongside the Buildings and Facilities Manager to ensure the smooth and efficient operation of both sites, supporting the maintenance of high operational standards, and contribute to a safe, accessible and welcoming environment for all staff, visitors, and tenant partner organisations.

You will be educated to GCSE level and already have experience in planning, recording and assimilating information in a customer focussed service role. You have good communication and interpersonal skills as well as excellent organisation and prioritising skills. An ability to perform physical tasks, including lifting and inspecting hard to reach areas, is essential.

We can offer you a flexible and friendly working environment.

If you are interested in working for us and can meet the above requirements, please visit our job page. 

Closing date: 12 noon, Friday 22 August 2025

Interviews: Tuesday 9 September 2025

About the role

This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.

You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.

Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.  

You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.

In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.

About the team

You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.

About you

We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.

You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.

As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025.

Interviews: 10 to 12 September 2025.

ABOUT NOAH'S ARK CHILDREN'S HOSPICE

We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.

By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.

JOB DESCRIPTION 

• To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
• To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
• To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact  
• To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager

ABOUT YOU

We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.

You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.

You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.

Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.

You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

About the Role

You will be based in our office in Teddington and provide outreach and home visits to people living all over Richmond borough working within our team of experienced benefits advisors and volunteers.

The Benefits Service provides disabled people and carers with one-to-one confidential advice on disability benefits including support with form filling, application forms and appeals, outreach work and home visits.

As a Welfare Benefits Adviser, you will:

• Provide clear, accurate, and confidential advice on disability-related welfare benefits, including PIP, Universal Credit, ESA, and DLA
• Support clients with benefit applications, appeals, and refer on for tribunal representation
• Offer advice in person, over the phone, online, and via written correspondence
• Work collaboratively with other professionals to provide holistic support
• Help ensure that no disabled person misses out on the financial support they are entitled to

Our clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements. You will have a background in advice giving, with knowledge of welfare and benefits, particularly those for disabled people and carers. The work can be stressful at times with a lot of pressure and deadlines, however, this is a rewarding role where your knowledge and empathy can truly change lives.

About you

We welcome experienced benefits advisors to apply for this role. Further or refresher training can be provided. You will receive on the job training and one to one support from our team and we can provide comprehensive training courses for you to develop your skills.

We are seeking someone who:

• Has experience providing welfare benefits advice, particularly around disability-related entitlements
• Understands the barriers faced by disabled people in accessing services and support
• Communicates complex information clearly and respectfully
• Is organised, self-motivated, and comfortable managing a busy caseload
• Is committed to upholding equality, dignity, and inclusion in all aspects of their work

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).

Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We invite applications for the Debt Adviser post from individuals who share our commitment to supporting the legal and human rights of people whose lives are affected by substance dependency and drug policy.

As a member of our dynamic legal team, based in London, your responsibilities will include: Providing specialist debt advice to clients, including those facing complex financial and legal challenges. The role is embedded in our legal team and will work collaboratively by taking internal referrals from our outreach services and harm reduction hub to provide holistic support. Conducting drop-in sessions, outreach visits, and one-to-one appointments to meet clients where they are — emotionally and geographically. Negotiating with creditors and advocating for sustainable, client-centred solutions. Supporting clients to understand their rights, navigate the benefits system, and access wider support services. Maintaining accurate case records and contributing to service development through feedback and insight.

We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.

Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience? Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.​

As the People Experience Data Specialist, you will champion data accuracy, reliability, and insight across the People Experience team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.​

Contract terms:​

• £34,000 - £37,000 per annum with Benefits
• Permanent
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

​

​What you'll do:

Data & Insights​

• Deliver and analyse People data reports.
• Maintain and improve reporting tools and MI.
• Support forecasting and strategic planning.
• Enable data self-service for managers.
• Optimise systems with providers and stakeholders.
• Lead system procurement and implementation.
• Ensure data accuracy, integrity, and compliance.
• Drive system improvements and efficiencies.
• Share insights and train users.​

Generalist HR (People Experience) Support​

• Provide HR support across the employee lifecycle, including covering annual leave and supporting employee relations casework

​​

Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now​

To apply, please submit your CV with a short cover letter. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Applications close: ​9am Monday 25 August

Interviews: w/c 1 September

Are you passionate about empowering South Asian women and making a meaningful impact in your community?

We are looking for a dedicated, compassionate Community Caseworker to join our team and provide frontline support to South Asian single mothers affected by domestic abuse. This is a unique opportunity to combine direct advocacy with community outreach and project work, helping us to deliver and develop our vital services.

Who We Are

 Maa Shanti is a specialist charity supporting South Asian single mothers and their children who have experienced domestic abuse. We offer culturally responsive, trauma-informed support to help women rebuild their lives and achieve independence. Our services include one-to-one casework, advocacy, group activities, mental health support, and community outreach. We work in partnership with local organisations to ensure women are heard, respected, and supported every step of the way.

What You’ll Do:

• Provide one-to-one emotional and practical support to women impacted by domestic abuse and exploitation
• Deliver in-person outreach and advocacy across North (with a focus on South Camden) and East London
• Build referral pathways and collaborate with grassroots organisations to strengthen community connections
• Facilitate workshops, group activities, and online peer spaces
• Help shape new services based on lived experience and community feedback
• Promote awareness of domestic abuse within South Asian communities and represent Maa Shanti at local forums

What We’re Looking For:

• At least 3 years’ experience (paid or voluntary) in VAWG, social care, or community support
• Fluency in a South Asian language (e.g. Bengali, Hindi, Urdu, Punjabi)
• Experience supporting vulnerable groups, especially survivors of abuse and migrants
• A strong understanding of cultural barriers and intersectional challenges faced by South Asian women
• Confidence working both independently and collaboratively, with excellent communication skills
• A trauma-informed, culturally sensitive, and empowerment-focused approach

What We Offer:

• Flexible hybrid working with a supportive, mission-driven team
• Opportunities for training and professional development
• A chance to make a real difference in the lives of marginalised women and children

Please Note:

This post is open to women only, under the Equality Act 2010, Schedule 9, Part 1. Cultural knowledge and lived/community experience of South Asian contexts will be highly valued.

If you're passionate about empowering women, tackling inequality, and working as part of a supportive and mission-led team, we’d love to hear from you.

How to Apply:
Send your CV and a covering letter, no more than 2 pages long, outlining how you meet the essential criteria set out in the person specification and your interest in this role.

Application deadline: Sunday 17 August 2025
Interviews: Thursday 4 and Friday 5 September 2025

Join us in creating safer futures for South Asian single mothers. Your work will matter.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Are you driven by a passion to make a difference to the lives of children and young people from an African, Asian and Caribbean heritage?

SEEN was set up in 2021 to create systemic change by challenging structural inequalities that impede opportunities for children and young people of African, Asian and Caribbean heritage to be safer, happier, healthier, and more hopeful, ensuring a fair and equitable future where they can fulfil their full potential. SEEN is the name chosen by children and young people to describe the work of the centre and the impact they wanted from the outcomes. This is an exciting time for SEEN, with notable achievements and learning which has provided Barnardo's with comprehensive insights to build on. A new theory of change is being shaped, and new programmes of work are in development to amplify impact, and align with the new organisational corporate strategy and the external environment Barnardo's is operating in.

We are looking for an inspirational, highly motivated, solution-focused strategic leader with exceptional relational skills and extensive experience of anti-racist practice to head up SEEN. This dynamic and influential role will drive inclusive, anti-racist practices and lead a high-performing team which includes the Head of the National FGM Centre. It will foster strategic partnerships and lead internal cultural change through solutions co-produced with stakeholders and children of African, Asian and Caribbean heritage. The post requires strategic vision, thought leadership, and a strong commitment to quality, outcomes, and effective programme governance. 

The role is part of the Health, Quality and Inclusion Directorate and is a fantastic opportunity to be at the forefront of transformational change to make a real difference to the lives of children of African, Asian and Caribbean heritage. 

Candidates will be notified by Friday 12th September if they have been shortlisted.   

Interviews will be in person on Tuesday 23rd September at Lynton House, 7 – 12 Tavistock Square, London, WC1H 9LT. Nearest train/tube stations – Euston (Northern and Victoria lines), Euston Square (Circle, Hammersmith & City and Metropolitan lines) and King's Cross St. Pancras (Circle, Hammersmith & City and Metropolitan, Northern, Piccadilly and Victoria lines). 

A remote Children & Young People Panel will also form part of the interview process and the date for this will be confirmed.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.  

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £19.06 per hour (For those living in London, £20.86 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

About the role:

Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework. 

You will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects.  If you are available to work in our Brighton and Hove office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.

Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).