Service manager jobs in laleham, surrey

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: July 31st 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

The Youth Endowment Fund  

Programme Manager

Reports to: Programme and Impact Lead 

Salary: £44,200 

Contract: 18-month fixed term (Full-Time)

Location: Central London, Hybrid*  

Closes: Monday 14th July 2025 at 12pm

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

Key Responsibilities

Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.

Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.

As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.

To achieve this, you will:

· Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets, getting to know potential grantees and conducting site visits. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.

· Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised trial (you don’t have to have experience working on a randomised trial in the past, but it helps!).

· Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.

· Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning processes aim to achieve and design grant application processes to achieve it.

· You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.

· Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.

· Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.

About You

You are this sort of person:

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
• You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
• You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
• You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works. 
• You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
• You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
• You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
• You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
  
  

While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.

It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

This position will require a DBS check to be performed, but a record is not a block to performing this role.

Hybrid Working Details 

The office is based in Central London, but you don’t have to be. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV, and a cover letter answering the specific questions below, please also complete the monitoring form by clicking the "Apply for this" button by 12pm, Monday 14th July 2025.

 If you have specific expertise in any of our sectors, we want to hear about it in your cover letter.  Applicants must answer the following questions as part of their application to be considered.

Application Questions

1. The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Can you give us an example of where you’ve had several competing priorities, what project management techniques you used to stay on top of your tasks, and what the outcome was?

2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?

  Interview Process

This will be a one stage panel interview process. Interviews will take place in the week commencing 21st July 2025.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

 Benefits Include

· £1,000 professional development budget annually

· 28 days holiday plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Tom’s Trust, a charity dedicated to providing clinical psychology support to children, with brain and central nervous system tumours, and their families.  We currently have services in East Anglia, the North East, North West of England and Thames Valley and have ambitious plans to extend our reach but need your help to do so!

Are you a passionate, highly motivated and organised individual? Do you have brilliant application and report writing skills and are able to build effective relationships with donors? If you are, we are seeking a Trusts & Foundations Manager to be an integral part of the Fundraising team where you will be responsible for submitting applications to Trusts & Foundations for our services in the UK.

You will have a minimum of 3 years' experience at management level and will be working to deliver Tom’s Trust’s ambitious targets for trust and foundations income for the coming years and beyond. The post-holder will help to research and explore new avenues for funding and building a strong pipeline of new donors who have the potential to support the charity over multiple years. You will be building and maintaining strong relationships with stakeholders at charitable trusts and corporate foundations and preparing and delivering targeted funding applications to those organisations.  You will be able to build upon and develop a compelling case for support for both the services we offer as a whole and for specific projects that reflect our work.

Applications are open until 9am on Friday 24th July but we will interview on a rolling basis and will appoint sooner should we find someone suitable so please apply at your earliest convenience.

Tom’s Trust actively welcomes candidates from diverse backgrounds. We believe that everyone has the right to be treated with consideration and respect. Tom’s Trust is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity, and productivity of each individual.

Job Title: VAWG/IDVA Complex Needs and Multiple Disadvantage Advocate

ABOUT US

Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.

WHY HOPSCOTCH?

o Great, supportive culture and values, with low turnover and high levels of contentment

o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working

o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard

o Your dedication will have a meaningful impact on the lives of those in need

o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence

o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time

o Occupational sick leave

o Regular internal and clinical supervision with qualified therapists

The Role 

· Assertive outreach casework with very vulnerable women

· Responsible for supporting three women in the Borough of Camden

· Intensive support for complex needs with service users with a history of non-engagement with services

Accountabilities:

Casework

· Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage

· Provide emotional support using a trauma informed approach

· Build and maintain supportive relationships with ethnically Minoritised women

· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’

· Provide support with life skills, including practical assistance where skills are not yet developed

· Maintain accurate case notes and up to date records

· Contribute to the completion of outcomes reports and funding returns

· Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.

· Risk assess situations in the moment, act calmly, professionally and be ready to remove self from/ call 999 in situations that appear too high risk to remain in

Advocacy and support service

· Empower women to access benefits and services they need

· Involve service users in the design, development and delivery of the service

Multi-agency

· Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users

· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.

· Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users

· Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage

· Proactively develop links with local statutory and voluntary organisations to provide a range of engagement opportunities for service users in the community

· Attend and contribute to the Domestic Violence MARAC as appropriate

· Contribute to monitoring and evaluation of the Project

· Be self-motivated to research processes and services in order to fully support and advocate for the women. 

· Fully engage with the partner teams and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.

Corporate Responsibilities

· Ensure that all Hopscotch and Solace’s policies and procedures are adhered to

· Ensure effective implementation of Hopscotch and Solace’s Equality and Diversity policies and ensure awareness and integration of an equalities and human rights agenda in all your work

· Ensure that the service user is at the heart of all service delivery and development

· Attend all meetings and training relevant to your role

· Act as an ambassador for Hopscotch and Solace

Values, Behaviours & Competencies

· Committed to the purpose of Hopscotch and Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development

· Feminist in understanding ‘Violence against Women and Girls’

· Committed to fostering innovation and continuous improvement in working practice

· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective

· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work

· Non-judgemental with a commitment to self-care within the team

· Collaborative, building relationships with internal and external partners.

Knowledge, Experience and Skills

· Experience of working within the Violence Against Women and Girls (VAWG) Sector, including experience of risk & needs assessment, casework and safety planning with victim-survivors

· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour

· Experience working with minoritized Global Majority women and a diverse staff team applying anti-discriminatory practice

· Experience of building and maintaining partnerships with other agencies

· An excellent understanding of the issues faced by survivors of VAWG, including a knowledge of options for and rights of women experiencing all forms of VAWG

· Awareness of the intersection between severe and multiple disadvantage and VAWG, and a strong understanding of how the intersection of these issues can make it difficult for people to engage with support

· Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from Global Majority communities

· An understanding of the impact of trauma on women

· A resilient and assertive approach to reaching out to and building trust and positive relationships with women who are experiencing multiple disadvantage and who may present as reluctant to engage and/or may be presenting in crisis

· Ability to provide solution focused advocacy and support

· Ability to advocate successfully within a multi-agency framework

· Ability to critically reflect on own practice and performance and make use of clinical supervision

· Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system

· Excellent written and verbal communication skills

Qualifications

· Degree level education and/or IDVA or DAPA qualification (or equivalent experience)

We would love to hear from you

Please send your CV and cover letter – or any questions to to us

Thanks and good luck!

The King’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our TEAM, Enterprise Challenge and Mosaic Mentoring programmes. Working collaboratively with Delivery Partners to develop and implement our delivery plan and ensure we meet targets.

As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel.

Start date: As soon as possible (Autumn 2025)

Salary: £69,080 (F/T pro-rated for 0.6FTE to £41,808) 

Benefits: 30 days Annual holiday (18 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget

Hours of work: Part Time at 0.6 FTE worked flexibly around business needs at 21 hours per week

Contract type: Permanent contract

Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you a values led finance and operations leader who thrives on both strategic thinking and hands-on problem solving? Can you help steward a high performing, mission driven organisation through its next phase of growth and impact?

Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Director of Finance and Operations to join our Senior Leadership Team.

This is a unique opportunity to lead the Lab’s operational heart; from finance and governance to people, culture, IT and compliance. You'll work closely with the CEO and leadership team to ensure our infrastructure is not only effective and efficient, but enabling of bold, systemic work across the UK. The role balances high level financial strategy and organisational leadership with routine financial reporting, oversight of day-to-day operations and actively supporting team wellbeing. It will suit someone confident operating strategically at an Executive and Board level, but who’s also comfortable rolling up their sleeves in a small, agile organisation.

We are seeking someone with significant experience in finance and operations leadership, ideally in a non-profit, consultancy or values driven setting, who is committed to equity, anti-racism, and social justice. This is a 0.6 FTE role (21 hours/week) and we welcome applications from those looking for flexible or part-time senior leadership work that makes a real difference. To support the removal of barriers to colleagues contributing fully as employees and to address equity considerations, we have a flexible working policy that trusts individuals to manage their time, working flexibly to deliver against our commitments, for example the 21 hrs can be condensed over 3 days or worked over 4-5 days.

As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect. 

Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.

Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding. 

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack. 

Job Role

The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.

The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.

The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.

The café manager will be responsible to the Team Vicar at St Thomas Church

 Responsibilities

Product:

Manages and develops menus

Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.

Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.

Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.

Initiates, reviews and manages systems to improve stock control and minimise wastage

Service:

Is the Role Model for outstanding service in the cafe.

Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.

Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.

Consistently monitors, coaches and encourages team members to meet excellent service standards.

Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.

Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.

Training and Development:

Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual

Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.

Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.

Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.

Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.

Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.

With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.

Hold 1 week and 3 month reviews with new employed starters, and with your line manager

Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period

Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.

Cafe Operations:

Ensures that all cafe operating procedures are adequately documented and available for all to use

Ensures the Staff handbook is updated regularly

Facilitates on-going training and development of current staff and volunteers.

Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.

Provides the necessary health and safety training for staff and volunteers

Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment

Business

Delivers the agreed financial targets for the café

Develops promotional programmes to deliver the sales targets

Safeguarding

The Church takes the safety of everyone within the church very seriously

and expects that everyone will work within the Church safeguarding policy.

In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.

Those who work with children, young people and/or adults who are vulnerable should have a commitment to:

· Adhere to the church's policies and codes of conduct

· Treat individuals with respect

· Recognise and respect their abilities and potential for development

· Working in ways that meet and develop the personal, spiritual, social and pastoral needs

· Promote their rights to make their own decisions and choices, unless it is unsafe

· Ensure their welfare and safety

· The promotion of social justice, social responsibility, and respect for others

· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.

Person Specification:

1 Skills

1.1 Good written and oral communication skills

1.2 Good numeracy skills

1.3 Confident, enthusiastic and self-motivated with a great work ethic

1.4 Creative, innovative and willing to implement ideas and professional opinion

1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.

1.6 Motivated by a passion for preparing food with quality and with great service delivery

1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.

1.8 Able to show sensitivity and flexibility as circumstances demand

1.9 Resilient and able to work under pressure when faced with complex and demanding situations

1.10 Able to handle conflict and other sensitive issues in a calm and fair manner

Knowledge

2.1 Knowledge of the catering and / or coffee sector

2.2 Possess a high level of coffee art skills and knowledge

2.3 Sound knowledge of Hygiene, Health and Safety

Experience

3.1 Experience of preparing food to safe and high standards

3.2 Experience of working as a barista in a coffee shop

3.3 Experience of working with, supporting and guiding people and volunteers of all ages

3.4 Experience of line managing people

Qualifications

3.1 A good general level of education

3.2 Food Safety and Hygiene level 2

Working Arrangements

40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)

28 days paid holiday per year plus public holidays.

Plus 1 day paid holiday per year on your birthday

Salary Up to £14.79 per hour depending on experience (Annual £30,763)

Pension scheme

The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.

You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.

References:

Excellent and unequivocal references

Current Employer

Former Employer

Are you passionate about using sports to inspire, mentor, and support young people? Do you have a heart for youth work rooted in Christian values? If so, we’d love to hear from you!

Role Overview:

We are seeking an enthusiastic and experienced Youth Work Sports Manager to lead and develop our sports and physical activity programmes. You’ll work with a committed team to plan and deliver sports sessions, events, and mentoring opportunities that reflect our Christian ethos and create meaningful change for young people.

Key Responsibilities:

·Lead Face-to-Face Youth Engagement
Deliver regular, purposeful youth work sessions for young people aged 10+, ensuring programmes reflect their needs and the centre’s Christian values.

·Design and Deliver Sports Programmes
Oversee a diverse and inclusive sports programme, incorporating awards, adventure activities, and development opportunities for young people.

·Strategic Planning and Evaluation
Develop and review session plans, set objectives, evaluate impact, and ensure alignment with local and national youth work policies.

·Staff and Volunteer Management
Recruit, supervise, train, and support youth work staff and volunteers, fostering a strong and capable delivery team.

·Fundraising and Financial Oversight
Raise and manage funds for activities, ensuring budgets are used effectively and reporting meets funder requirements.

·Ensure Safety, Inclusion, and Centre Collaboration
Uphold health and safety standards, promote accessibility, and contribute to the wider development and Christian ethos of The Salmon Youth Centre.

About You:

·Qualified Professional
Holds a JNC-recognised youth/community work or sports qualification, Ideally with aFirst Aid certification, and a D1 driving licence.

·Experienced Youth Work Manager
Has 3+ years’ management experience working with young people in informal, voluntary settings—especially through sports.

·Strong Leader and Manager
Proven ability to lead teams, supervise staff, manage resources, and develop effective programmes.

·Skilled Planner and Evaluator
Confident in setting goals, monitoring progress, and evaluating outcomes within a youth work context.

·Inclusive and Safeguarding-Focused
Knowledge of equality, diversity, safeguarding legislation, and experience working in diverse, inner-city environments.

·Christian Ethos and Communication
Able to promote Christian values through youth work, build partnerships, and engage with communities effectively.

Genuine Occupational Requirement:

Due to the nature of this role and the ethos of our organisation, it is an occupational requirement, in accordance with Schedule 9, Part 1 of the Equality Act 2010, that the post holder is a practicing, Christian. The successful candidate will be expected to fully support and actively promote the Christian values and mission of our centre.

What We Offer:

·Salary: JNC Points 19–24 (plus Inner London Allowance), with a loyalty bonus for those at the top of the scale

·Pension: 5% employer’s contribution to your pension

·Holidays: 30 days annual leave, rising to 35 days after five years’ service

·Working Hours: 35 hours per week with a flexitime arrangement, including some evenings and weekends

·Purposeful Work: Be part of a dynamic team making a real difference in young people’s lives through sport, creativity, and faith-based youth work

·Supportive Environment: A chance to work in a Christian youth work team

·Training: Opportunities for personal development and training in relevant areas.

·Safeguarding: The Salmon Youth Centre is committed to high quality safeguarding standards and to promoting the welfare of young people and expects all staff and volunteers to share this commitment. Background checks and an enhanced DBS disclosure will be required, along with regular training.

Help communities thrive by bringing people together

Are you an experienced project manager who’s passionate about inclusion, cohesion, and community-led change? Would you like to lead a dynamic programme that builds bridges between people of different faiths, ethnicities and backgrounds in some of the most diverse parts of England?

Near Neighbours is seeking a skilled and committed Programme Manager to lead the delivery of our national programme. Working closely with a network of regional hubs and local partners, you will ensure high-quality delivery of a new programme of work that focuses on:

• Youth voice, enterprise and leadership
• Understanding and countering misinformation
• Deepening local partnerships and outreach
• Inclusive community leadership and dialogue
• Building long-term sustainability and shared learning

This is an exciting opportunity to lead a wide-ranging portfolio with national reach and local depth. You'll work closely with regional partners to support delivery, manage reporting and learning, and help shape new strands of work responding to emerging issues in social cohesion. You’ll also contribute to strategic conversations about community impact, programme development, and storytelling.

We’re looking for someone who brings a combination of practical delivery skills, insight into local community dynamics, and a deep belief in the value of inclusion and connection. You will likely have:

• Strong experience of managing community, cohesion or social impact programmes
• Excellent relationship-building and communication skills
• Experience working with faith groups, grassroots organisations, or in culturally diverse settings
• Strong planning, reporting, and project management capabilities
• Confidence working independently and collaboratively across multiple workstreams

You’ll join a small, committed and friendly team with a strong sense of purpose. We offer flexible, remote working, with regular team connection days and travel to community partners around the country. You’ll have a chance to shape real impact at the intersection of faith, inclusion and community life.

HOW TO APPLY

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

To apply: email an up-to-date CV and covering letter (up to 2 sides of A4) outlining your relevant skills and experience, relating to the listed responsibilities and person specification 

Applications close: 9am Monday 14th July 2025.

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Hours: 37.5 hours a week, Mon-Fri

Duration: 12 Months Fixed Term Contract (Maternity Cover)

Location: London - hybrid, (compulsory) 2 days per week in London office

Salary: £52,866.48 per annum

Job Purpose:

MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.

Knowledge, Skills & Experience:

• Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
• Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
• Strong people skills with the ability to read and navigate complex political interactions.
• Confident and engaging presenter.
• Strong attention to detail and ability to synthesise information from various sources.
• Knowledge of UK/IE Safeguarding Legislation.
• Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
• Ability to work strategically across a complex organisational structure.
• Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
• Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
• Excellent listening skills; approachable, enthusiastic and dynamic.
• Strong organisation and time management skills.
• Discreet and able to handle information sensitively.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document)

Closing date for applications: this is a rolling vacancy, we reserve the right to close applications early once a qualified candidate has been identified.

We look forward to receiving your application!

Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.

As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.

In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

What We Are Looking For: 

We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:

•  Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
• Sound knowledge of UK Charity SORP and charity sector financial practices.
• A critical eye for reviewing accounting transactions and ensuring accuracy.
• Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
• Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
• A self-starter mentality with the ability to work independently as well as within a team.
• Excellent organisation, efficiency, and attention to detail.
• Confidence in mentoring and sharing knowledge to support others’ professional development.
• Strong problem-solving abilities and a solution-focused approach.

Why Join Us?

You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of Women for Women International, visit our UK website or follow us on social media. 

To apply please complete our online application form.

Closing date for applications is Sunday 13th July 2025, Midnight

You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line. 

2nd Interview  will be on Thursday 24th July 2025 and will be in person at our Head office London.

These dates cannot be changed so if applying please hold them in your diary.

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.