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Service manager jobs in lambeth, greater london

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Top job
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Assist in providing a quality service to clients through face to face and digital gateway assessment by supplying accurate guidance
Posted 5 days ago
Top job
Closing in 7 days
Place2Be, Farringdon (On-site)
£54,340 - £67,925 per year
Posted today
Frontline, London (Hybrid)
£28,222.90 (£31,609.65 with London office allowance) plus competitive pension
Posted 4 days ago
Hammersmith, Fulham, Ealing and Hounslow Mind, London (On-site)
£27,000 per year
Posted 3 days ago Apply Now
The Outrunners Charity, Hackney (On-site)
£27,007.50 per year
Posted 4 days ago Apply Now
Closing in 6 days
Royal Ballet and Opera, Covent Garden (On-site)
Competitive, based on skills and experience - £70k+
Posted 1 week ago
Closing in 6 days
Money Ready, London (Hybrid)
£26,000-28,000 per annum (dependent on skills & experience)
We are looking for a committed Finance Assistant looking to showcase their skills and experience all around at Money Ready.
Posted 3 days ago
Closing tomorrow
Family Lives, Westminster (On-site)
£36,062 per annum pro-rata (including London weighting) 28 hours per week
Posted 2 weeks ago
Citizens Advice Camden, Camden Town (Hybrid)
£34,506 to £35,934 FTE pa depending on experience
Posted 1 week ago
Closing in 7 days
Prospectus, London (On-site)
£20 per hour (plus holiday pay)
Posted today
Public Sector, Kent (On-site)
£45,417 - 48,460 per year + Pension
Posted 1 week ago Apply Now
Page 27 of 44
Southwark, Greater London (On-site) 3.51 miles
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday Monday 16 July 2025

Interviews: Friday 18 July 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: Thursday, 3 July 2025
Closing date: 16 July 2025 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work