Service manager jobs in lisbon, lisbon

Family Support Worker

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Job Description

Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service. The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

• Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
• Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them.  Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
• Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Qualifications/Experience

We are looking for candidates who can demonstrate the following:

• A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
• Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
• A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
• Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
• Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
• Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
• Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
• Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
• A full driving licence and access to a vehicle is essential.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns: The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

We’re looking for a motivated and relationship-driven Project Coordinator (Growth & Engagement) based across Greater Manchester to help us build and sustain impactful partnerships that will grow the reach and visibility of our Dog Champion Scheme.

At Street Paws, we believe that no one should be forced to choose between a safe place to stay and the pet they love. For people experiencing homelessness, a pet can be a vital lifeline — providing emotional support, a sense of safety, and unconditional companionship in the most difficult circumstances.

Sadly, most accommodation services do not allow pets, leaving people with an impossible decision: stay with their pet and remain homeless, or enter housing alone. At Street Paws, we work to remove that barrier through compassionate, practical action.

We support homeless pet owners by:

• Providing free veterinary care and preventative treatment

• Offering essentials like leads, coats, food, and bedding

• Training hostels to become pet-friendly through our Dog Champion Scheme

• Advocating for inclusive housing and service access

Since launching our Dog Champion Scheme, we’ve trained hundreds of hostel staff, supported dozens of services to welcome pets, and helped keep hundreds of people and animals safely together.

About the Role

This role is perfect for someone who is passionate about social justice, inclusion, and the human–animal bond — and who is confident in building connections with frontline organisations, community services, and supporters.

As Project Coordinator (Growth & Engagement), you’ll focus on building relationships with new hostels, expanding awareness of our work, and promoting our training programme and online learning platform. You'll also work with existing partners to make sure they feel supported and are continuing to deliver on their commitments to pet-friendly care.

Key Responsibilities

• Promote and grow the Dog Champion Scheme by identifying and engaging new partner hostels

• Build and maintain strong relationships with hostel staff, local authorities, housing providers, and referral networks

• Introduce and guide partners through the onboarding and training process

• Deliver clear, engaging communication about the benefits and expectations of becoming a pet-friendly service

• Support the delivery and monitoring of online training through our learning platform

• Collect feedback and stories from the hostels we work with to showcase impact and promote the scheme

• Represent Street Paws at local events, forums, and outreach opportunities across the North of England

• Work closely with the wider team to align delivery with Street Paws’ core values and strategic goals

• Support other areas of our work where needed, including volunteer engagement and public awareness campaigns

About You

We’re looking for someone who is:

• A great communicator – confident talking to frontline services, potential partners, and wider community networks

• Skilled at building trust and relationships with people from all backgrounds

• Organised and proactive – able to manage your own workload, travel when needed, and meet project goals

• Creative and people-focused, with an eye for spotting opportunities to grow and share our impact

• Committed to inclusion and compassionate support – you’ll be representing a charity that’s non-judgemental, trauma-informed, and rooted in dignity for all

Experience working in the charity, housing, or community sector is a plus, but not essential. What matters most is that you believe in our mission and want to be part of positive, person-centred change.

What We Offer

• A flexible, remote-working role with the opportunity to travel and meet partners across the region

• A supportive, values-led team environment

• Opportunities to grow with us, shape the role, and influence how we engage new partners

• The chance to make a tangible difference for people and pets who are often excluded from services

Applications close Friday 29th August.   Interviews will be held week commencing 8th September 2025

We are searching for an enthusiastic Account Executive to work within our small but driven team.

The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.

The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact.  It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales. 

Purpose:

You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.

The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.

Key responsibilities:

• Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
• Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
• Enhancing the client relationship with existing clients through effective account management, and upselling services
• Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
• Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
• Being a positive ambassador for the charity at national exhibitions, events and conferences

Required Experience & Skills

· Willingness to learn

· Passionate about excellent client service

· Ability to manage a varied workload with competing demands 

· Commercially aware with good business acumen and financial awareness 

· Excellent communication and interpersonal skills 

The Catholic Diocese of Northampton covers the traditional counties of Northamptonshire, Bedfordshire and Buckinghamshire, together with the town of Slough, a Unitary Authority within Berkshire.

The Diocese is involved in many different areas of life. Not just in parishes, but also in schools, hospitals, prisons and religious communities; working with people with disabilities, and with the young and the old; promoting the value of family and of marriage; caring for the poor, the homeless and those who live at the margins of society.

With its southern edge resting on the Thames and its northern tip in the East Midlands, it is by no means the smallest English diocese. There are 69 principal parishes with another 26 "satellite churches", chapels of ease, and a few more Mass centres in private schools and other institutions. They are served by 48 active diocesan priests, assisted by 12 active priests from other dioceses and 18 from religious orders.

The diocese has 29 schools at primary/infant/junior level, 6 secondary schools, one 4-19 VA through-school, one private primary school, a private prep school, and one private girls’ boarding through-school. Between them they educate some 20,700 pupils.

The diocese is a registered charity, The Northampton Roman Catholic Diocesan Trust, and is also a registered company. The Chief Operating Officer will be the Honorary Secretary to that corporation. There is one active trading subsidiary, RCDN Property Services Ltd, which provides project management for school projects. There are separate Trustees' Property, Investment and Health and Safety Committees.

The Chief Operating Officer (COO) will provide strategic and operational leadership across the Diocese, with a particular focus on the effective management of property, land, and other physical assets. The COO will ensure that Diocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Diocese’s Mission and the supporting physical estate for current and future generations.

In addition to the statutory and legal and governance responsibilities attached to the role, the Chief Operating Officer is responsible for all the core business functions or finance, facilities, including IT, and HR.

First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them.

At the end of each programme, a celebratory School Final is held at each school, where groups representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity.

We currently work in partnership with 200+ schools every year across England and Wales.

Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Programme Delivery Officer role

We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs will be responsible for supporting and coordinating the delivery of the First Give programme in up to 50 schools, ensuring smooth running of the programme, plus providing guidance and troubleshooting for the lead teachers at First Give partner schools.

The role will be hybrid, with 3 days a week in our main offices in West Hampstead, London. Regular travel to schools across London and the South East will be required.

• Contract: 12-month Maternity Cover
• Salary: £28,840 (inclusive of London weighting)
• Location: London office 3 days per week, 2 days per week working from home
• Reporting to: Programme Manager

Key responsibilities

• Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
  • an introductory Programme Call with the Lead teacher;
  • delivering a briefing to class teachers;
  • troubleshooting via phone and email;
  • booking in First Give facilitated sessions
• Ensure all programmes are delivering all core elements of the First Give programme
• Update and monitor Salesforce to track programme delivery
• Liaise with freelance facilitators to ensure events at schools are effectively staffed
• Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
• Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
• Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
• Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
• Support with wider team projects as and when is necessary

This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Experience developing strong relationships with remote and external stakeholders
• Experience managing and supporting a large caseload of “client” relationships
• Experience delivering lessons, workshops or other sessions with young people
• Superb organisation and prioritisation skills
• Strong presentation and public speaking skills
• Strong facilitation and workshop skills
• Excellent communication skills (both written and verbal)
• Excellent attention to detail
• Willingness to travel around London and the Home Counties to regularly deliver events
• Proactive, independent worker able to work well alone and as part of a team

Desirable

• Experience of working in a remote, decentralised team
• Experience in a customer service role
• Experience of working in the secondary education sector/with teachers
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• 25 days of annual leave plus bank holidays, excluding bank holidays.
• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• Generous training and professional development budget, with regular training offered through the Pears Foundation.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process 

Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application). 

• Application closes: Thursday 28 August 12.00pm
• Interviews: W/c 1st September (remote) 
• Start date: 15 September or as soon as possible after this date

Based on applications received we reserve the right to interview earlier than advertised, and close the process if a suitable candidate is found.

Engagement and Support Team Lead (North)

Location: North hubs (Peterborough, Huntingdon, Wisbech) with regular travel across Cambridgeshire & Peterborough

Salary: £34,000 to £38,000

Hours: Full time (35 hours per week) working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

This is an exciting opportunity to join our established 'Someone To Talk To' service in a newly created role of Team Lead to lead and oversee STTT service delivery across Centre 33 hubs in our North Locality (Peterborough/Huntingdon/Wisbech)

Team Leads will work closely with one another and Heads of Service to jointly ensure the multidisciplinary teams deliver excellent safe, impactful and responsive service to young people. Successful candidates will bring strong expertise and leadership to the Centre 33 practical and holistic support offer for young people aged 13 - 25 years and understand how this fits within the context of the wider support systems locally. They will have demonstrable experience of working within a practical support or youth work role and feel confident to support and manage colleagues delivering safe and effective work with a caseload of young people who access our drop in support and ongoing support offer. They will be responsible for providing support with case allocation, reflective practice, risk management and safeguarding. They will develop strong relationships with local organisations to ensure effective joint working and support for young people. They will retain a small caseload to support young people with more complex needs. The Team Lead will provide day to day designated safeguarding leadership across the locality team, supported by the Head of Service and Director of Service.

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 8th September 2025

Interviews will be held week commencing 15th September

Hybrid working – home-, office- and field-based

At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.

We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.

We’re looking for two new Advisors to join us, with a focus on supporting residents in Nottingham City. This is a rewarding role where every day, you’ll make a direct, positive impact on people’s lives.

What you’ll be doing:

• Helping people maximise their income through benefits checks and advice
• Supporting people to complete benefit applications and, where necessary, challenge decisions
• Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services

What we’re looking for:

• Someone with experience in welfare benefits or advice services (training provided to build on what you know)
• Great attention to detail, organisation and communication skills
• Ability to work both independently and as part of a team
• Flexibility to meet the changing needs of the service

We have two roles available:

• 1 x permanent
• 1 x fixed term to 31st March 2026 (with potential for extension)

Benefits

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package, which includes 24 days’ annual leave (pro rata), public holidays, flexible working, and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

How to apply

For full details and to download an application pack, please visit our website.

Closing date: Midday on Monday, 1st September 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity.

Registered Charity Number: 1067881.

Purpose of the Role  

The Policy Coordinator plays a key role in delivering high-quality, intersectional policy analysis and supporting Imkaan’s strategic advocacy. Grounded in Black feminist and anti-racist values, the role ensures our work reflects the lived experiences of Black and Minoritised women and girls. 

The postholder will draft policy positions, respond to consultations, produce briefings, and monitor political and sector developments.  
Working closely with the Policy and Research Manager and wider team, they will help shape national debates and influence government and stakeholder engagement. 

This role requires creativity, analytical strength, and commitment to social justice. The desired candidate will be politically engaged, detail-oriented, and passionate about using policy to shift power and drive change. 

 Key Responsibilities  

 1. Policy Research, Analysis, and Development 

• Monitor and assess political, legislative, and social developments relevant to violence against women and girls (VAWG), with a particular focus on the experiences and needs of Black and Minoritised women and girls. 

• Conduct horizon scanning to track emerging policy trends, legislation, consultations, and other developments affecting the Black and Minoritised women’s sector. 

• Analyse national and regional policy environments to identify gaps, risks, and opportunities for strategic influence and sector sustainability. 

• Produce clear, timely, and well-structured policy briefings, consultation responses, and position papers on VAWG, racial justice, and structural inequality. 

• Lead or contribute to consultation responses, parliamentary inquiries, and government engagement opportunities to ensure Imkaan’s voice and expertise inform relevant policy processes. 

• Conduct desk-based research and support analysis of member experiences, service data, and lived experience evidence to strengthen the evidence base for advocacy. 

• Maintain a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use. 

2. Advocacy and External Sector Engagement 

• Use policy analysis to inform and shape advocacy strategies, campaigns, and public engagement work. 

• Develop and maintain relationships with policy makers, researchers, academics, and allied organisations. 

• Represent Imkaan in relevant external meetings, networks, roundtables, and events. 

• Contribute to debates and dialogue by articulating well-evidenced, feminist-informed policy perspectives. 

• Deliver policy briefings, workshops, and training sessions for Imkaan members and partners. 

• Support the development of collective policy knowledge and exchange across the sector. 

• Feed into internal planning to align the work of the policy of the Imkaan with wider organisational objectives and timelines. 

• Support the coordination of engagement with policymakers, local and national government representatives 

• Help prepare for external meetings, briefings, and parliamentary engagement – including drafting agendas, notes, and follow-up materials 

• Assist with convening policy roundtables, strategic influencing meetings, and cross-sector collaborations 

• Contribute to the development of Imkaan’s policy influencing calendar and contact management system. 

3. Project Planning, Coordination and Organisational Contribution 

• Contribute to the overarching workplan of the Policy Unit, ensuring deliverables and deadlines are met. 

• Engage in internal monitoring and evaluation as required to assess impact and inform future strategy. 

• Maintain effective systems for documentation, reporting, and communication within the team and with stakeholders. 

• Actively participate in the team supervision system, internal meetings, and organisational development initiatives. 

• Support positive team dynamics and contribute to a collaborative, learning-oriented working culture. 

• Ensure alignment with Imkaan’s ethical principles and values in all aspects of policy work. 

• Participate in personal development planning and engage with training opportunities. 

• Work with the Membership Coordinator to gather insight from members on emerging policy issues 

• Support members to participate in influencing opportunities (e.g. consultations, submissions, meetings) 

• Help translate policy developments into accessible updates and communications for members and stakeholders. 

• Support internal reporting and evaluation of policy and influencing work, tracking outputs and impacts 

• Ensure Imkaan’s policy work reflects the organisation’s values and the expertise of Black and Minoritised women and girls 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement) 

• Substantial experience working in policy, public affairs, or advocacy within the VAWG sector or closely related fields. 

• Demonstrated ability to develop and analyse policy using a feminist, anti-racist, and intersectional lens. 

• Experience drafting policy positions, briefings, consultation responses, and research summaries. 

• Familiarity with policy issues related to migration, housing and criminal justice, particularly as they affect Black and Minoritised women. 

• Strong understanding of how policy change happens in the UK including government structures, legislation, and public policy processes. 

• Excellent written and verbal communication skills including the ability to translate complex information for different audiences. 

• Research and analytical skills, with experience gathering evidence and synthesising findings into clear policy messaging. 

• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail. 

• Commitment to the values of Black feminism, anti-racism, and the rights of Black and Minoritised women and girls 

• Strong analytical skills and the ability to translate complex issues into accessible, impactful policy positions. 

• Knowledge of methods and frameworks for policy research and analysis. 

• Ability to support policy engagement across a range of stakeholder groups, including grassroots organisations and government bodies. 

• Strong planning, organisational, and project coordination skills. 

• Confident in convening and facilitating meetings, preparing agendas, and producing follow-up documentation. 

• Deep commitment to intersectional Black feminist values and social justice. 

• Demonstrable understanding of the specific experiences and needs of Black and Minoritised women. 

• Ability to work independently, as part of a team, and across dynamic partnerships and networks. 

• Commitment to ethical, participatory, and survivor-centred approaches to policy work. 

Desirable Experience  

• Knowledge of devolved governments and regional political structures in the UK. 

• Experience in monitoring and evaluating policy impact. 

• Ability to design and deliver policy-related training or capacity-building for grassroots organisations. 

• Understanding of international frameworks on women’s rights, migration, and racial justice (e.g., CEDAW, Istanbul Convention, UN conventions). 

• Experience in drafting speeches, op-eds, or articles for advocacy purposes. 

What we offer: 

• 30 days annual leave + public holidays (pro rata) 

• Flexible working arrangements 

• Pension contribution 

• Private Health Care (BUPA) 

• Meeting Free Fridays 

• Supportive, feminist working environment 

• Opportunities for learning and development 

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

This is a 12-month fixed term contract.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with Third-Party event providers.

· Attendance of weekend events where necessary.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Do you thrive in a people-focused role where no two days are the same? Are you organised, empathetic, and passionate about helping others?

Citizens Advice Westminster is seeking a Client Support Administrator to be the welcoming face of our service and the first point of contact for clients and visitors. Based at our Stowe Centre office, you’ll play a vital role in ensuring the smooth running of our front-of-house operations and helping deliver high-quality, accessible support to the local community.

In this varied and people-focused role, you’ll provide a warm welcome, manage reception duties across our hubs, offer signposting support, and coordinate appointments. You’ll also handle referrals, maintain our CRM and information directories, and contribute to service innovation projects that improve the client experience.

We’re looking for someone with at least two years’ experience in a client-facing role, excellent communication and organisational skills, and confidence using digital tools such as Office 365 and CRMs. You’ll be proactive, empathetic, and committed to safeguarding, inclusion, and delivering outstanding client support.

At Citizens Advice Westminster, we’re dedicated to helping people find a way forward—whoever they are and whatever their problem. You’ll be part of a friendly, supportive team in a respected organisation that puts people first. You’ll gain hands-on experience in a dynamic and rewarding environment, making a real difference to the lives of local residents.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 05 September 2025, 12pm

Interviews: week commencing 08 September 2025
Start Date: 15 September 2025

Please note, we reserve the right to close the vacancy early if a suitable candidate is identified.

Background to the role

In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role along with a new Governance and Executive  Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.

This appointment comes at the time of a review of our premises needs.

Job description

Job Purpose

Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.

You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.

By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:

• Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
• Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
• Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
• Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.

Key Tasks

Coordinate and implement processes that relate to our staff

• Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
• Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
• Carry out workstation assessments as needed

 Premises

• Act as the first line of support for premises and facilities across all our locations.
• Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
• Serve as the first point of contact for all health & safety matters.
• Help establish and maintain safe working practices and policies and undertake basic risk assessment
• Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
• Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
• Support the Director of Finance and Operations in developing and implementing a new premises strategy.
• Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
• Manage the two cleaners.

IT and systems

• Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
• Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
• Coordinate IT stock purchases and monitor asset use across the organisation.
• Work effectively and efficiently with the outsourced ICT provider, Penelope
• Implement processes that maintain effective IT security.
• Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
• Support the Director of Finance and Operations in developing and implementing a new ICT strategy.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to The Director of Finance and Operations
• The role line manages the two cleaners

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

 Essential

• Experience providing IT and facilities support to the organisation.
• Experience coordinating facilities or office management across multiple locations.
• Experience supporting basic health & safety and premises management.
• Experience coordinating recruitment or onboarding processes

Desirable

• Voluntary sector experience.
• Experience with Salesforce or similar CRMs.
• Experience with implementing or supporting new systems.
• Experience managing IT or telecoms service contracts.

Knowledge & Understanding

 Essential

• Good technical skills to navigate various IT systems, highly organised, and solutions focused.
• Good understanding of health and safety compliance requirements and standards in the workplace.
• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Understanding of HR processes (recruitment, induction, probation, appraisals).

Skills/Attributes

 Essential

• Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
• Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
• High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
• Understanding of IT networks/infrastructure.
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Good understanding of the capabilities and potential of 365
• Advanced AI skills

Additional Requirements

• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions.

Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.

Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire

About Peridot Partners

Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.

Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.

We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.

We focus on long-term, deep-rooted relationships that bring added value.

We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.

We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.

With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.

About the role

The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.

The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.

Who we are looking for

We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.

You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.

Benefits

• Flexible and agile working (ideally 2 days per week in one of our offices)
• Employee Healthcare Scheme
• Birthdays off
• Business closure days over the Christmas holiday.
• Celebrations, social and volunteering opportunities and events

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.