Service manager jobs in liverpool

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

In order to support our strategy by raising awareness of why we exist and what we do, we are seeking a dynamic and driven creative professional to join the Marketing and Communications team. You will design engaging visual content for fundraising, marketing and brand awareness campaigns and events across print and digital platforms, and assets for our healthcare services and products.

Working closely with colleagues and external providers, you will deliver distinct and compelling content across all Starlight touchpoints including events, owned, earned and paid for channels. You are experienced in understanding different audience requirements and are able to advise colleagues and adjust design output accordingly. Reporting to the Creative Lead, you’ll also support them in ensuring streamlined processes are implemented and project goals are achieved to the highest standard.

Do you want to join a dedicated team working to change the lives of kinship carers across Staffordshire? This is an exciting and ambitious role supporting the launch of a brand-new local authority-funded contract. 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the Role 

Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles and family friends who step up to raise children when their parents can’t. 

We’re excited to be launching Kinship Reach in Staffordshire, a completely new contract that will extend our trusted support to many more kinship families. Reach is delivered entirely online, offering tailored one-to-one and group support that is flexible, accessible and rooted in kinship carers’ lived experience. 

As a Kinship Family Worker, you will be responsible for delivering high-quality support through a digital model that fits around carers’ lives. You will: 

• Complete online family assessments and develop tailored support plans. 

• Provide emotional and practical support over a structured intervention period. 

• Run online group sessions that build connection, confidence and community. 

• Help carers access wider services and community assets in Staffordshire and beyond. 

• Work closely with our partners in Staffordshire to ensure families receive the right support at the right time. 

This is a fantastic opportunity to shape a new, forward-thinking service, helping us bring accessible, digital support to kinship carers in a county committed to improving outcomes for children and young people. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Respond on CharityJobs to these 4 questions:

1. Why do you want to work for Kinship as a Kinship Family Worker within the Reach programme, and what draws you to supporting kinship carers through online and remote delivery?
2. Kinship Reach is delivered entirely online and focuses on tailored support. Describe how you would build trust, engagement, and strong relationships with kinship carers remotely? Please include how you would approach completing a family assessment online, and outline an example of how you’ve adapted your approach to meet a family’s needs using remote methods of working.
3. What do you see as the key challenges in running online group support for kinship families, and how would you create a safe, inclusive space where carers feel comfortable sharing? Please include how you would identify and respond to any safeguarding concerns that arise in a virtual setting.
4. Reach workers support kinship carers who may be under significant pressure. How do you manage your caseload, maintain professional boundaries, and prioritise your work when supporting families experiencing complex or crisis situations, especially when working remotely?

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Please use examples to demonstrate your experience. 

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. Through our global projects and partnerships, we’ve supported more than 55,000 animals so far, and we’re now looking for a Challenge Events Manager to help us grow this impact even further.

As our Challenge Events Manager, you’ll lead, grow and deliver a programme of UK and overseas challenge events that inspire supporters and generate vital income for IAPWA.

Key Responsibilities

Event Planning & Delivery

• Develop and manage an annual portfolio of owned, third-party and virtual challenge events
• Lead on budgets, timelines, risk assessments and operational plans
• Coordinate logistics with event partners, suppliers and internal teams
• Ensure all events meet compliance, safeguarding and health & safety standards

Participant Recruitment & Stewardship

• Deliver marketing and recruitment strategies to drive sign-ups
• Manage the full supporter journey, from registration through to post-event stewardship
• Provide outstanding supporter care that boosts satisfaction and retention
• Monitor and support participants’ fundraising progress

Income Generation & Financial Management

• Set and manage income and expenditure budgets
• Track financial performance and report against KPIs
• Identify opportunities to maximise net income and diversify the event portfolio

Marketing & Communications

• Create compelling promotional campaigns
• Develop engaging content for digital channels, email journeys and printed materials
• Ensure consistent branding and messaging across all communications

Partnerships & Stakeholder Management

• Build strong relationships with event organisers, corporate partners, suppliers and ambassadors
• Negotiate contracts to secure best value
• Represent IAPWA at events, expos and community gatherings

Data, Insights & Reporting

• Maintain accurate event and participant data within our CRM
• Analyse trends to improve future events
• Produce clear reports for senior management and trustees

Team Leadership

• Line manage a small team of volunteer Adventure Coordinators
• Provide coaching, development and performance management
• Foster a collaborative, supportive team culture
• Develop the team in line with the growing Adventures for Animals initiative

Experience & Skills

Essential

• Proven experience delivering successful challenge or mass-participation events
• Strong project management skills and ability to manage multiple events
• Experience in digital marketing and supporter acquisition
• Excellent interpersonal and supporter care skills
• Experience using CRM and fundraising platforms (e.g. Enthuse, JustGiving)
• Ability to work flexibly, including occasional weekends/evenings
• Strong written and verbal communication skills
• Confident budget management
• Creative, proactive problem-solver

Desirable

• Experience within the charity sector
• Understanding of fundraising regulations, GDPR, and health & safety

Further Information

How to Apply: Please send a CV and covering letter via the CharityJob portal
Interview Process: Interviews will be held on a rolling basis between 8th-19th December 2025

Job Title:Challenge Events Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Fundraising Events Officer

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £38,000 - £41,523 depending on experience (FTE per annum)

Hours:  30 – 37 hours per week (Open to negotiation)

Contract: Permanent, all year round

Closing Date:  Thursday 4th December 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about challenge event fundraising and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an exciting new role leading the expansion of our challenge events programme.

You’ll be responsible for continuing the strong growth that we’re delivering in this area through the expansion of our challenge event portfolio and virtual challenge events. Line Managing the Fundraising Events Officer, you will work with them to manage our annual events and test new events and ideas.

This is a varied role with lots of potential for growth, development and the opportunity to shape the challenge event programme.

Key responsibilities include:

• Lead the delivery and expansion of Young Epilepsy’s challenge events programme.
• Continue to grow challenge event income, helping to diversify Young Epilepsy’s income.
• Lead and inspire the Challenge Events Team and delight our supporters.

What we need from you

• Collaborative, proactive, and passionate about improving the lives of children with epilepsy.
• Keen to learn and grow with a commitment to personal development.
• Imaginative, energetic and creative with a ‘can do’ attitude.
• Significant experience leading a challenge events programme within a supporterfocused organisation.
• Proven experience of successfully delivering virtual event fundraising and digital marketing.
• A passion for providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. There’s a loss of all sense of safety – not knowing when and where their next seizure will happen, who’ll be there and whether they’ll be hurt.

We’ve been transforming the lives of children and young people with epilepsy for over 125 years.

We’ve led the way in an inclusive, progressive, and nurturing approach to the education and support of children and young people with epilepsy.

Today, more than ever, Young Epilepsy is dedicated to standing up, with and for, children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.

We campaign for children’s rights. We deliver health services and research that improve diagnosis and treatments. We support children and young people throughout school, college, and university. We provide information, friendly advice, and practical help for living everyday life.  Together we create possible.

For further details of these and other vacancies, please visit our website: 

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Hours: 30 hours per week between the hours of 8am and 7pm Mon-Sun (flexible – hours to be agreed with successful candidate)

Our Values

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. 

YMCA is a worldwide organisation, but YMCA Wirral specifically looks to serve the specific needs of the community in our corner of the world. In Birkenhead, this has taken the form of a homeless hostel for adults of all ages. Ensuring that rough sleepers are safe is only the beginning - we also want to aid in their quality of life, and support them in their steps toward security and independence. The Activity Coordinator will play a key part in the quality of life of our residents. 

The role of the Activity Coordinator

We are looking for a dynamic Activities Coordinator to lead a vibrant programme of health, wellbeing and vocational activities at our Birkenhead hostel to support our busy shelter and bring energy, creativity, and care to the heart of our service.

By providing our residents with a time table of interesting and life enhancing activities you’ll play a vital role in sustaining their health and happiness and help carry them through some really tough times.

As a core part of our team your work as the Activity Coordinator will be key in supporting individuals to take steps towards a brighter future helping them to regain skills, confidence and positive mental health.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical and unique role that truly makes a difference, we’d love to hear from you.

What You’ll Do:

• Organise the delivery of a range of inclusive activities: arts, health, sports, life skills, social events within our shelter and the wider community

• Collate data and prepare reports for management and funders
• Inspire and support our residents to engage in a range of activities across the week
• Recruit and support a number of volunteers to help out within our services

What We’re Looking For

• A kind heart and a strong sense of empathy
• Great communication and organisation skills

How to Apply:

We do not accept CV's. All applications for the role of Activities Coordinator must be made via our application form found on our Career's Page:

Activities Coordinator at YMCA Wirral Homeless Shelter | YMCA Wirral

Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work? 

Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.

This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.

The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker. 

To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role will include some casework including concessionary travel claims when capacity allows and with relevant training. 

You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people. 

In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work. 

This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.

We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.

To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.

The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK. 

Interviews will be held remotely w/c 8th December and will include a pre-prepared scenario question which you will need to submit before the time of your interview.

We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public.  In short, we are having a big impact in philanthropy sector. 

We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.

We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration.  Experience of working with boards of Trustees is essential.

You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.

We are looking for a motivated individual with an exemplary work ethic and a professional attitude.  Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.

Working with us you will receive the following benefits

·Career progression opportunities 

·Flexible working environment 

·Professional development

·Membership of an employee benefits platform

·Charitable Giving matching up to £200 per annum

·25 days’ holiday per annum plus Bank holidays (FTE)

·Christmas shutdown (included in above)

·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)

·Eyecare voucher scheme.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:

· Growing and connecting an inclusive, diverse community of social researchers.

· Expanding career pathways and professional development.

· Advancing knowledge, best practices, and innovation in social research.

· Representing and advocating for the profession.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.

We are a small team of eight people and are working in a very inter-connected manner.

About the Role

The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.   

Key Responsibilities:

*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable

*Manage weekly accounts reconciliation process

*Preparing financial reports, issuing invoices and chasing debtors for training and events

* Assist operations manager with budgeting and forecasting

Training and events

* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.

*Assist in monitoring of training and events by running feedback reports

*Provide more general administrative support for regular training events and the annual conference

* Coordinate meetings and events, liaising with trustees, volunteers and colleagues

General

* Develop and implement administrative processes and procedures to improve efficiency

* Provide exceptional customer service to internal and external stakeholders

* Maintain confidentiality and handle sensitive information with discretion

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.

Essential Experience & Skills

● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.

● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.

● Responding to customers/clients via emails

● You have experience supporting projects or coordinating tasks

● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings

Desirable Experience (Nice to Have, but not required)

● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)

● Experience working in a membership organisation, charity, or similar setting.

● Familiarity with basic data management (e.g. updating records, handling databases).

● Experience coordinating online or in-person events

● Experience of changing website content or interest in learning

What We Offer

28 days of annual leave (pro rata) + bank holidays

Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)

Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.

Personal and professional development including payment for one subscription to a relevant membership/professional body

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives. 

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

This is a National Role, Home Based/Hybrid. Travel will be required across England. 

Full time, permanent (part time/condensed hours would be considered). 

This newly created role will lead on exploring new markets, creating strategic connections and identifying opportunities – working to increase the reach of Phoenix Futures. You will champion innovation and demonstrate the measurable impact of our services on people’s lives.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

As Head of Strategy and Partnerships, you will be a visible leader across health and social care settings, building influential networks and unlocking new opportunities. This senior leadership role will work cross-functionally to expand our reach across the UK, ensuring our services reach more people who need them.

You will design and deliver strategic growth plans, working closely with operational experts to identify emerging needs, secure new funding streams, and adapt our solutions to new contexts. Your success will be measured by increased reach, new partnerships, and sustainable growth.

About You

Reporting directly to the Director of Strategic Initiatives, you will:

• Be a growth-focused leader with a proven track record of opening new markets and driving expansion.
• Have experience in strategic implementation and scaling services across the UK.
• Demonstrate extensive experience in building networks and creating collaborative partnerships within health and social care.
• Understand psychosocial treatment models and how they can be adapted to diverse needs and settings.
• Be skilled at interpreting research and data to communicate impact and value in compelling ways.

A detailed job description (role profile) and person specification can be found attached.

Benefits

• A salary of £56,500 + 8.5% PRP
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

Do you love building relationships through networking?

Are you a gifted communicator who enjoys presenting?

Can you ignite inspiration in others to create a meaningful impact?

Are you a Christian in the North-West or North-East of England that desires to make a difference?

If so, then perhaps this exciting role is for you.

We are thrilled to partner with The Leprosy Mission (TLM). They are the world’s largest leprosy-focused organisation An incredible international Christian charity with over 150 years’ experience in serving people affected by the disease. Operating across 9 countries in Africa and Asia, The Leprosy Mission brings hope and change to those affected by this disease.

They are seeking an inspirational communicator to step into the spotlight as the Community Partnerships Manager in the vibrant North of England. Joining forces with a fantastic team of 7 other Community Partnership Managers across the UK, you'll be part of a supportive team dedicated to growing awareness, funds, and support. You’ll also have opportunities to visit projects overseas and see the life changing work first-hand.

To be successful in your application, you will need to demonstrate experience of:

• Being an engaging public speaker – ideally to a range of audiences including churches, community groups, and businesses;
• Proven success in fundraising or sales;
• Being a confident networker who can build strong relationships;
• Managing volunteers;
• Excellent interpersonal and communication skills.

The position is home based within either the North West Region (postcodes are BB, BL, CA, CH1-4, CH5, CH41-66, CW, FY, IM, L, LA, M, OL, PR, SK1-12, SK14-16, WA and WN) or the North East Region (postcodes are BD, DH, DL, DN, HD, HG, HU, HX, LS, NE, S1-17, S19-31, S35-39, S46-81, SR, TD (ENG), TS, WF,YO).

If this role sparks excitement for you and you reside in any of the above postcodes then we are eager to hear from you.

DBS Requirement: Enhanced

For more information and/or an informal chat, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment.

Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian.

Location: Remote with travel

Closing date for applications: Rolling

Please note applications are being reviewed and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.

CLOSING DATE: 18 JANUARY 2026

IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.

The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.

In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.

As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.

As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.

Head of Technology & Data

Permanent. Full time. Hybrid working (2 days per week in the officer)

Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)

Salary:

UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).

Global - Competitive salary for each location

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.

Some of the main areas of responsibility for the Head of Technology & Data include:

• Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
• Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
• Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
• Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
• Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
• Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
• Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
• Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
• Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
• Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
• Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
• Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
• Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes

About you

Who we are looking for:

Essential:

• Degree level or equivalent with an MCSE.
• Extensive experience of the management of ICT services, including strategy development.
• Extensive experience of Project Management.
• Advanced communications and problem solving skills.
• Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
• Advanced leadership and team management skills.
• Substantial supplier management experience.
• Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.

Desirable:

• ITIL Foundation, Practitioner.
• Knowledge and experience of satellite communications.
• Knowledge and experience of telephony and conferencing solutions.
• Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
• Hands on experience of managing resources on Microsoft Azure platform.
• Experience of network and application security implementation.
• Use of systems management and monitoring tools.
• Knowledge of emerging technologies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Team: IT

Location: Remote

Work pattern: 35 hours per week, Mon-Fri. Flexible working options available

Salary: Up to £44,400.69 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Cloud Engineer:

- Design, deploy, and maintain scalable, secure, and cost-effective Azure cloud solutions

- Ensure high performance, resilience, and compliance across the Azure environment

- Collaborate with cross-functional teams to align cloud infrastructure with organisational needs

- Optimize Azure services including compute, storage, networking, and identity management

- Lead Cloud migration initiatives, including planning and execution

- Implement and maintain robust security controls across the Azure environment

- Develop and manage automated deployment pipelines using Infrastructure as Code

- Stay abreast of Azure platform updates, emerging services and best practices

About the IT team:

You’ll join a team of 6 people within the Infrastructure team. The wider IT and Governance team is around 42 people. The IT Infrastructure and Support team ensures the organisation’s technology environment is secure, reliable, and efficient by managing networks, servers, storage, and cloud platforms, implementing robust security and disaster recovery measures, and monitoring performance. They provide end-to-end support through service desk operations, technical troubleshooting, and application maintenance, while collaborating with stakeholders to deliver scalable solutions aligned with business needs. Their role also includes driving operational continuity, compliance, and continuous improvement to enable seamless service delivery and future-ready infrastructure.

What we’re looking for in our Cloud Engineer:

- Extensive hands-on experience designing, deploying, and managing solutions in Microsoft Azure, as well as Microsoft Azure Certification

- Experience leading cloud migration projects

- Experience with Microsoft Defender and implementing security standards and access controls

- Skilled in scripting and automation using PowerShell or Azure CLI

- Experience in Infrastructure as Code tools and templates to automate resource deployment

- Understanding of Azure DevOps to build and manage automated deployment pipelines

- Exceptional problem-solving and advanced troubleshooting skills

- Demonstrated commitment to continuous learning and staying current with Azure updates

- Strong understanding of Azure networking, security features, governance and best practice

- Deep expertise in core Azure services

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 8th December 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form and redacted CV

2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.