Service manager jobs in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.
We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team.
Key Responsibilities
The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:
Beneficiary support
· Undertaqking key working activities including: referrals, risk assessments, support
planning
· Support beneficiaries communicating with them about their day or any difficulties that arise for them
·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level
· Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level
· Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution
· Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them
· Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses
Reporting and Compliance
· Verbal and written handover to other staff
· Use on call if needed in an emergency
· Ensure our monitoring system Lamplight is up to date
· Complete online training
· Gather data for monitoring and evaluation
Person Specification
The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.
Essential Skills and Experience:
· Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work
· Demonstrable experience of lone working in a similar environment
· Excellent organisational and time-management skills
· Strong communication skills, with the ability to present information clearly to other staff members
· IT literate
Desirable Skills and Experience:
· Evidence of trauma informed qualifications or experience
What We Offer
· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.
· A supportive and passionate team dedicated to creating lasting change.
· Opportunities for professional development through training and teaching.
· Therapy for staff
· Regular Supervision
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities. Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.
Accountability
The post is accountable to the Managing Director.
Purpose
The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.
To be responsible for the achievement of project goals, measurable outcomes and outputs.
To continually develop and improve the Young Lewisham Project’s offerings.
Oversee and improve attendance
Principal Duties
To oversee the delivery of Young Lewisham Project programmes and activities.
To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.
To actively promote the services of the project through appropriate channels and on appropriate platforms.
To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.
To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.
To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.
Support young people with SEN
Support tutors to work with young people with challenging behaviour
Specific Duties Management
To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.
To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.
To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.
Manage workshop equipment - service, maintenance, repair and replacement
Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.
Oversee risk assessments and health and safety of workshops
Specific Duties Human Resources
Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.
Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.
Specific Duties pertaining to individual Groups and Projects
Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.
To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.
To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary
Monitoring and Reporting
Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes
Responsible for producing timely and accurate reports for the Management Committee and external funders.
General
In carrying out the above role, the post holder will:
Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).
Work with young people in accordance with the core values of mainstream education & youth work
Manage accident and incident reporting processes
Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.
Adhere to Health and Safety protocol and procedures in line with the nature of the role.
Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.
Seek to improve his/ her own performance and be committed to continuous professional development.
To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.
The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.
The client requests no contact from agencies or media sales.
**Please find the applicant pack with full details of the role in the documents section.***
LTSB has ambitious plans to grow our income over the next few years. You will be joining our fantastic Fundraising team, which currently has three members of staff who work with trusts, foundations, institutions, companies and individuals to ensure the charity has the funds and key relationships necessary to achieve our aims.
This brand new role will support with developing and growing the number of trusts, foundations and institutions we are working with.
Income from trusts, foundations and statutory sources is an important income stream at LTSB, and you will work closely with the Fundraising Manager to develop and execute a strategy in order to grow and retain some of our existing funders, as well as bring new ones on board through effective research and prospecting.
This role would suit someone who has some experience of trust fundraising but is looking for the next step, therefore you must have experience of grant writing (five figure bids). You will have competent writing skills and experience of building and maintaining strong relationships and searching for new ones, whether online or in person. You will be enthusiastic, driven and creative with a can-do attitude. This role will have periods of high intensity. Being able to manage the highs and lows of trust and foundations fundraising is key.
As we all work remotely, you will also need to be a self-starter and be able to work independently. We would expect a thorough understanding and commitment to LTSB’s vision, mission, and work.
To apply to be our Fundraising Manager - Trust and Foundations, please submit the following:
- Your CV
- A personal statement (maximum 2 pages) outlining how you fit the person specification and why you feel you can contribute to LTSB’s work and impact.
Apply by 6.00pm on Wednesday 6th August 2025. Interview dates are likely to be 1st and 2nd April, and will be held online. Second interviews will be scheduled for the following week (if required).
LTSB’s vision is: a world where all young people can choose their careers, with an emphasis on improving the lives of young people from disadvantaged backgrounds. The successful candidate will have a proven commitment to improving the lives of young people from disadvantaged backgrounds, and they have an excellent understanding of social mobility, diversity and inclusion issues, and how these factors impact young people.
LTSB does not have its own offices - so you will work remotely, but occasional travel to our city hubs Birmingham, Liverpool, London, and Manchester will be required.
If you would like to discuss the role, please contact Petra Jarratt, our Fundraising Manager on petra @ ltsb.charity.
LTSB prepares, connects and supports young people from disadvantaged backgrounds to careers with leading organisations.

The client requests no contact from agencies or media sales.
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
_____________________________________________________________________________
About the role:
The Junior Content Producer is a new role that will play a pivotal role in supporting the Content Team to deliver Drinkaware’s multimedia content strategy by creating engaging multimedia content. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it.
Main duties and responsibilities:
Content
- Manage the Content Team’s production Monday boards, to ensure tasks are assigned, tracked and deadlines are met
- Manage content requests in line with the content development process
- Support the Creative Content Lead and Senior Digital Content Officer with digital and printed content production and delivery
- Support the Operations and Programmes, Partnerships and Research teams with content creation and delivery
Social media
- Support the Senior Digital Content Officer with the delivery of the social media plan by scheduling social content in line with our content panning cycles
- Build relationships with specific audiences through community management across social media channels, Facebook, Instagram and LinkedIn, which includes finding influencers/advocates/case studies for Drinkaware
- Monitor social channels for reactive engagement opportunities and flag any reputational risks emerging on socials
- Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained
Contribute
- Support the Creative Content Lead with the creation and delivery of website content and email marketing, ensuring this feeds directly into the overarching content strategy.
- Ensure the website content is accurate and up to date
- Support the Digital Marketing Manager with SEO admin
_____________________________________________________________________________
About you:
Essential Criteria / Key Skills
- Experience of content production and/or social media delivery
- High level of content creation skills using Adobe programmes and Canva
- Good understanding of brand and tone of voice and the opportunities and risks posed by them
- Experience of adapting content for different audiences and channels
- Experience of creating content for social media
- Video editing skills
- Excellent writing skills
- A keen eye for detail and strong proof-reading skills
- Experience using CMS platforms
- Highly organised, being able to keep track of several different pieces of work at one time.
- Confidence working individually and as part of a team
Desirable Criteria
- Experience of working within a complex sign off processes
- Experience of or interest in the charity sector
- Experience of developing animations, infographics and engaging visuals
_____________________________________________________________________________
To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Monday 28 July 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements for this role and what you would bring to Drinkaware – please include examples of your creative work (pictures/videos etc).
Due to the fixed-term nature of this role, we are ideally looking for someone available to start within 1 month. Unfortunately, a longer notice period may make it difficult to progress your application, but we are happy to discuss individual circumstances.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Are you passionate about driving meaningful change through research and evidence? Do you want to lead critical projects that inform key organisational decisions and make a tangible impact on suicide prevention? Join us at Samaritans as our Senior Research and Evidence Manager, covering maternity leave for 12 months.
You’ll lead and provide support to teams across Samaritans to conduct high quality research and evidence work, ensuring that our services, policy and campaigning work are based on sound evidence, in line with our Evidence-based Strategic Principle.
- £49,000 per annum
- 12 month fixed term contract, covering maternity leave
- Full time (35 hours per week) with flexible working
- Hybrid working: Linked to our Ewell (Surrey) office, with an option to work from a shared office space in London Bridge.
- In-person working: Meeting in person and working collaboratively are things we value. As part of the Performance and Insights team, you will join three in-person retreats per quarter. Participation to other in-person meetings will depend on need.
- We are passionate about flexible working, talk to us about your preferences.
About the Role
In this pivotal role, you’ll lead a dynamic team and work across the organisation to ensure our services, policies, and campaigns are grounded in the best available evidence. Your expertise will help shape organisational strategy, influence key decisions, and ultimately, save lives.
What You’ll Be Doing
- Conduct and oversee evidence reviews to guide our work.
- Act as a trusted authority on interpreting suicide data and trends.
- Collaborate with internal teams to embed evidence-based practices.
- Ensure the quality and ethical standards of research across the organisation.
- Lead and support a talented team, fostering well-being and inclusivity.
What We’re Looking For
- A postgraduate degree or equivalent experience in social science, health, or policy research.
- Proven experience in research involving vulnerable populations.
- Strong qualitative and quantitative research skills, including expertise in tools like NVivo, R, or SPSS.
- Exceptional communication skills to translate complex findings for diverse audiences.
- A commitment to amplifying the voices of those with lived experience.
Full Job Description is here
Why Join Us?
At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also access it on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and a cover letter (no more than 500 words), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on the 22nd of July. Shortlisted applicants will be invited to complete a short test that they will present at the interview. Video interviews taking place from the 11th of August.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Management Accountant to join our team. You will join us on a full-time contract and in return, you will receive a competitive salary of £45,000- £50,000 pa, plus benefits. The role is based at our head office in Bethnal Green with the option of Hybrid working after a 6-month probationary period.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Management Accountant role:
The Management Accountant will be pivotal in providing accurate and timely financial information and analysis to support decision-making across our care projects. The successful candidate will work closely with senior management to ensure the company’s financial performance is closely monitored and aligned with organisational goals.
You will be responsible for managing time sensitive processes, budgeting, forecasting and providing insights into financial performance. We welcome candidates with a knowledge of the use of AI and other emerging technologies.
You will monitor operational costs and identify areas for cost reduction, ensuring financial controls are in place, proactively providing improvements to procedures and applying sound judgement based on knowledge and experience.
You will build strong and positive relationships with budget holders, senior managers and Heads of Departments, providing the necessary assistance and professional advice to assist them with the financial aspects of their duties. There is an expectation for you to lead on the creation of monthly management packs.
This role offers the opportunity to contribute to an organisation that positively affects people’s lives.
What we’re looking for in our ideal Management Accountant:
- Qualified accountant (CIMA, ACCA or ACA)
- Highly skilled with Excel and finance packages including Sage 200
- Supportive and willing to learn and develop with a proactive and solutions focused approach
- Detail-oriented with a high level of accuracy.
- Strong organisational and time management skills, with the ability to oversee multiple priorities and meet deadlines.
- Proactive, with a continuous improvement mindset.
- Strong understanding of financial controls, budgeting, and forecasting in a multi-site environment.
- Proven experience as a Management Accountant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
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Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
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Working with patients to understand their needs, provide emotional support and signpost to local services
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Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
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Experienced in health, social care or voluntary sector settings
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Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
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Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working exclusively with a well-known charity, who are seeking a Direct Marketing and Legacy Manager. This exciting opportunity begins in September on a 12-week contract, making it ideal for someone finishing a contract in August or looking to start a new role after the summer break. There is also the potential for this position to become permanent following the initial contract period.
This role is crucial in supporting the strategic direction and operational plans for individual giving programmes, including appeals, regular giving, and legacies, with the aim of maximising net income from both new and existing streams. The Direct Marketing and Legacy Manager will play a key part in reigniting the legacy programme and growing overall Individual Giving income to ensure long-term support for their service users.
Key responsibilities:
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Work with the Head of department to plan and oversee retention and acquisition campaigns, ensuring they meet income and expenditure targets.
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Create KPIs and income targets, measuring and reporting on progress against the Individual Giving and Legacy strategy, making data-driven decisions.
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Further the Digital Strategy, optimising digital response as a primary opportunity.
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Develop and implement a multi-year legacy strategy to build a strong legacy pipeline, consistently meeting or exceeding annual income targets.
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Develop and manage new Retention and Acquisition initiatives.
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Manage existing activities, review, evaluate, and report on them in a timely manner to optimise and expand income goals.
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Ensure close working across the organisation to demonstrate impact and build collaborative funding approaches.
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Maintain up-to-date knowledge on sector and market trends and the legal environment impacting legacy fundraising.
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Create a legacy stewardship plan and manage the portfolio of legacy supporters and prospects.
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Create clear supporter journeys for new and existing supporters, legacy donors, and prospects.
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Write and coordinate the delivery of persuasive legacy marketing, cultivation, and stewardship materials.
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Maintain meticulous records on the CRM and work closely with the Legacy Administrator to ensure income is properly received, recorded, and reported.
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Build excellent working relationships with colleagues across the organisation and key partners.
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Work with other members of the team to create a long-term strategy to improve joint communications.
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Work with the communication team to build a bank of personal stories for compelling appeals.
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Manage expenditure and work with the Head of department on budget management and pipeline reporting.
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Contribute to a supportive, high-performing, and collaborative working culture.
Person Specifications:
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Excellent organisation, time management, and multi-tasking skills.
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Excellent communication (oral and written) and interpersonal skills, with a passion for delighting supporters.
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Knowledge of fundraising laws and regulations in relation to data protection and compliance.
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Extensive knowledge of the Institute of Fundraising Code of Practice.
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Experience of managing direct marketing campaigns in a charity environment and direct experience of overseeing a legacy strategy to build or re-invigorate a legacy pipeline.
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Experience of managing external agencies and suppliers.
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Experience of detailed analysis and evaluation of activities.
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Experience of developing digital communications.
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Strong experience of legacy fundraising with a proven track record of meeting or exceeding six or seven-figure annual legacy income targets.
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An outstanding track record and aptitude for creating meaningful connections with high-value prospects and partners.
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Experience planning and executing annual stewardship activities and events.
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Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
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Management or mentorship of staff and/or volunteers.
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Previous budget and KPI management experience, including preparation of annual fundraising strategies, plans, and reports.
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A proactive, self-starter who is comfortable working alone but can also be a team player.
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Ability to take a hands-on approach in a rapidly changing environment, adapting as necessary.
What’s on Offer:
- £181.74 daily rate + £27.26 daily holiday pay (£209.00 total PAYE)
- Hybrid working, one a day per week in central London
- Full-time opportunity or 0.8 considered
- 12 week contract
- 15th September start date
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Our client has chosen to partner with us exclusively on this recruitment, so any speculative CVs received directly will be forwarded to us.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?
Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.
About the Role
This exciting and varied role will kick-start Bite Back's work in Scotland. Please note this is a remote role but the postholder must be based in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.
Responsibilities
The Senior Programmes & Policy Manager is responsible for:
Programme Development and Delivery
● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland
● Supporting school pupils and communities to drive improvements to their local food environments and school food environments
● Helping facilitate youth-led events, workshops, and campaigns focused on food system change
● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders
● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice
● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland
● Ensuring youth voice is embedded across all programmes and policy work
Policy and Advocacy
● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems
● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals
● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives
● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on
● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs
● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context
Skills and Experience
We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.
If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
● Proven experience in policy development or influencing, ideally within the Scottish context
● Track record of delivering youth voice, community or school-based programmes
● Experience working with schools or local authority settings in Scotland
● Facilitation and youth engagement skills, with experience in co-creating with young people
● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence
● Deep motivation to create a fairer food system and improve outcomes for children and young people
● Knowledge of Scotland’s political and public sector landscape, ideally in health or education
● A self-starter with the ability to work independently and drive new initiatives from the ground up
● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real
Desirable
● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts
Approach to Work
You will be able to show the following qualities:
● A bold and open mind - you will be prepared to think differently about issues.
● A level head - you will be comfortable working both reactively and proactively.
● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
● Creativity - you will come at issues from new and surprising angles
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience and Approach to Work to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) Don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospect Research Manager
Location: Head Office (Regents Park) - Hybrid
Department: Fundraising
Salary: £14,700 per annum (£36,750 FTE)
Contract: Permanent
Hours: Part-Time
Business Area: Enabling Functions and Professional Services
At ZSL, we are working to restore wildlife and create a world where nature thrives. To achieve this bold vision, we rely on the support of an engaged and growing community of philanthropists who share our passion for protecting the natural world. The Prospect Research Manager will be instrumental in identifying and unlocking the potential of these supporters.
This strategic role sits at the heart of our development team, building and maintaining a data-led pipeline of high-impact donors to advance ZSL’s conservation science, fieldwork, and education. By leading on prospect research, philanthropic analysis, and network mapping, the postholder will help ensure ZSL’s fundraising efforts are focused, proactive, and aligned with our organisational priorities.
Following the implementation of a new CRM system, the Prospect Research Manager will also play a key role in embedding best practices in data management and prospecting across the team. From crafting research tools to spotting new funding opportunities, this role will directly support the success of ZSL’s fundraising programmes and, ultimately, our mission to save wildlife around the world.
This is a part-time role, with the option of working either 2 days (15 hours) or 3 days (21.5 hours) per week. We are happy to offer flexibility across the working week, and the specific days and schedule can be agreed with the successful candidate to ensure a good fit for both the individual and the team.
There is an expectation to attend the office once per week as well as any required in person meetings.
The full-time equivalent (FTE) salary for this role is £36,750, which equates to a pro-rata salary of:
£14,700 for 15 hours per week
£21,045 for 21.5 hours per week
Key responsibilities:
Prospect Research & Pipeline Development: Conduct high-quality, targeted prospect research to identify and support new fundraising opportunities across ZSL’s priority income streams: institutional fundraising, individual giving, and corporate partnerships.
Strategic Prospect Development: Collaborate with the leadership team to shape and implement a robust prospect development strategy that aligns with ZSL’s organisational goals and long-term fundraising ambitions.
Insightful Donor Intelligence: Create detailed research briefings, biographies, and insight reports to support donor cultivation, stewardship, and strategic engagement planning.
Tools, Processes & Compliance: Support the continuous improvement of prospect management tools and systems, ensuring data accuracy, regulatory compliance, and adherence to relevant codes of practice.
About You
- Experience in wealth screening, capacity assessment and affinity analysis to provide propensity scoring.
- Knowledge of data protection regulations and how it applies to prospect research and development (e.g. GDPR and the Fundraising Regulator Code of Practice).
- Experience of successfully implementing a prospect development strategy to support increasing and diversifying income.
- Proven experience in identifying and conducting detailed research on high-net-worth individuals, trusts and corporates for the higher education / charity sector.
- Evidenced track record of supporting fundraisers with insights in fundraising to achieve six or seven figure donations.
- Experience of using databases within fundraising for prospect management and reporting and making appropriate data management recommendations (Tessitura would be an advantage).
- Knowledge of the principles of philanthropic analysis, relationship mapping and connections, and what makes a good fundraising prospect.
- Demonstrable ability to engage, share expertise, and appropriately challenge senior stakeholders, including CEO with strong interpersonal skills and discretion.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
Closing Date: 30th July 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
No agencies please.
Purpose of the Job
Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.
We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.
Key Responsibilities
General
With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:
Day-to-day Site Operations
- Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
- Escalate any issues to the Business Support Manager when necessary.
- Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
- Maintain guidelines and site handbooks, ensuring all are up to date.
- Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
- Liaise with central services to oversee onsite deliveries.
- Co-ordinate movement of items/ stock between sites.
- Report shared IT and photocopier issues to relevant suppliers.
- Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.
Health & Safety Support
- Support with regular fire alarm testing and fire drills.
- Help maintain health and safety records and reports.
- Assist with onboarding staff on building safety (e.g., exits, alarms).
- To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.
Security & Access
- Keep track of keys and access fobs; maintain register.
- Ensure security systems are in working order (CCTV, alarms).
- Liaise with external contractors as required.
Coordination & Admin
- Assist Business Support Manager with maintenance schedule and supplier review schedule.
- Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
- Help gather quotes for minor works or maintenance.
- Ensure all facilities related invoices are provided to finance.
- Check post at registered office(s) regularly and manage facilities email inbox.
- Contribute data for management reports.
Person specification
Essential
- Experience in a facilities or office coordination role, ideally across multiple sites.
- Good understanding of health and safety in the workplace.
- Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
- Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
- A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.
Desirable
- Fire warden and first aid training.
- IOSH Managing Safely qualification.
- UK driving licence.
- Living within easy travelling distance of our sites
Qualities:
- Strong communication and organisation skills.
- Comfortable working independently across multiple sites.
- Able to communicate with staff, clients and visitors in a calm and orderly way.
- A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
- Able to work well within a team and engage with staff.
- Diligence.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The key purpose of this role is to together with the EA to the Vicar provide day-to-day support for the running of the Vicar’s Office and in particular for the Vicar (Archie Coates) and the Senior Leader (Sam Coates). The role also provides light touch support and diary management for the HTB Group COO and the HTB Group Chief of Staff.
The Key Responsibilities
Listed below are the key elements that the role holder will be accountable for delivering:
To support, help and advise the senior team in professional and personal matters by:
- Prioritising and actioning daily tasks, operating as a two-way channel of information and communication; action or delegate requests and tasks to the team/ organisation where appropriate, and then report back to the senior team. This may also involve acting as a liaison between the senior team and the wider organisation ensuring strong communication both ways.
- Organising and maintaining diaries.
- Acting and speaking on behalf of the senior team. This includes oversight of inboxes, letter correspondence and phone calls.
- Ensuring that the team have all they need, in advance, for talks, presentations, meetings, trips, etc and freeing them of all unnecessary administration, phone calls, interruptions, etc.
- Providing support to the vicarage for hospitality of meetings and events and other personal matters (including catering for occasional evening meetings e.g. PCC).
- Carrying out specific projects, research and administrative tasks.
- Receiving requests from internal and/ or external contacts, filtering and then delegate or address these as appropriate.
Major event support: An active role in certain aspects of events; and keeping the Vicar’s Office function and team, and the Coates’s operating while being offsite for Focus and other key events.
Special Services Coordinator:
- Coordination and oversight of baptisms across the services at HTB.
- Assistance in coordinating weddings and covering for funerals when the Weddings & Funerals Coordinator is away.
The Ideal Candidate
- Very strong administrative skills
- Highly organised, energetic and unflappable under pressure or in challenging situations.
- Demonstrably consistently excellent verbal and written communication skills.
- Flexibility and excellent time management skills with the ability to meet deadlines and constantly re-prioritise own workload under consistently high pressure.
- Graceful and flexible when plans change.
- Confident handling a variety of issues, concerns or queries arising via phone or email; strong etiquette in dealing with people from all walks of life in person.
- Comfortable at visionary level and in very specific detail, particularly in handling communications with sensitivity, understanding and diplomacy.
- Strong IT skills: evidence of high competence with the full Microsoft Office package, including Word, Outlook, Excel and PowerPoint; confident use of HTB Finance system, ChurchSuite.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families
About the role
Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:
- realise their rights
- access the support to which they are entitled
- take the next step forward in tackling their challenges
- and navigate their way through a sometimes complex and confusing system.
We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.
The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.
In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.
The type of person we’re looking for:
You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.
We will provide the training you need to undertake the role, as well as opportunities for development and progression.
You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.
The team work remotely, but there is the option to work from our office in London.
Key responsibilities include:
Advice provision:
· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.
· Address all safeguarding concerns in line with policy.
· Make referrals and signpost to other services as necessary.
· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.
· Facilitate access to our advice service for people with diverse needs.
Service quality, consistency and data management:
· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.
· Ensure independence, impartiality and confidentiality when dealing with kinship carers.
Professional and service development:
· Maintain an up to date knowledge of relevant legislation, policy and guidance.
· Support continuous development and improvement of the service.
Essential knowledge, abilities, skills and experience include:
· EITHER:
a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.
OR:
b) Minimum of 2 years recent experience of providing support to kinship carers.
OR:
c) Experience equivalent to, or a combination of, a) or b) above.
· Experience of working with socially excluded or marginalised people and their
families.
· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.
· Knowledge and evidence of good understanding of safeguarding issues and good practice.
· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.
· Excellent written communication skills in English.
· Proven ability to research complex information and communicate this in an easily understandable way.
· Proven understanding and practice of keeping accurate and appropriate case records.
· Ability to work flexibly, collaboratively and effectively as part of a team.
· Ability to organise and prioritise a busy workload without close supervision.
· Confident in using digital tools, and an ability to learn new tools.
· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.
· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.
· Right to work in the UK.
IMPORTANT: See attached Job Pack for full job description, person specification and other details
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
Please apply by submitting an updated CV that clearly reflects your experience so we can easily align to the essential criteria in the job pack.
In addition, please provide a cover letter answering the following 4 questions (up to 250 words per answer):
1. Give an overview of how your experience, qualifications and training equip you for the role of advice worker.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the biggest issues facing the advice sector today?
Please also include your notice period / earliest availability to start.
Your responses to the questions and the CV you provide will be reviewed anonymously.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.