Service manager jobs in london

HR Coordinator

Our HR Team are looking for an HR Coordinator to deliver day-to-day operations, support recruitment, and play a key role in employee administration, helping ensure seamless processes and a great experience for everyone who interacts with our team. 

Key responsibilities include: 

• Administration of key people processes including maintaining HR records, and advising on our core policies and processes. 
• Bringing a people-centred approach to our work and building positive relationships with colleagues across KCLSU. 
• Reflecting upon and contributing to the continual improvement of services and processes that the HR Team is responsible for. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the personal specification, which is attached. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union

REF-224 797

The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.

As part of the Surrey Wellbeing Partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties, particularly where they have Neurodivergent needs.

Supported by new funding streams, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner with Neurodevelopmental Specialism, to be a key practitioner within our Family Wellbeing Service. As a practitioner, you will hold a caseload, working as part of a team to undertake assessments and deliver a range of evidence-based interventions, including EBSNA support, with a focus on support for families with children and young people with neurodevelopmental conditions.

Responsibilities

• To assess the needs and strengths of the parents/carers referred into the service and help them identify and implement strategies that will support them, help them identify individual goals to achieve desired change
•  Deliver bespoke programmes of support, to parents/carers of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves
• To support the creation and development of and deliver workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics relevant to children and young people with neurodevelopmental conditions
• Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions
• To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified
• To take responsibility for own caseload of parents/carers, some with complex and multiple needs
• To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers to ensure support programmes can be accurately monitored and evaluated
• To provide written case studies as evidence of the effectiveness of individual interventions 
• To identify a range of specialist services and agencies who can offer further support for parents and families
• To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families
• To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material
• To assist with the development and progression of the Family Wellbeing Service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements

• Understand and act when safeguarding issues need to be escalated
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision
• Work some planned evenings or weekends
• Other work as requested by your line manager as needed to support our aims

Safety and Assurance Officer

Location: Homebased, based in the Southern Area

Contract: Full time, permanent

Salary: £32,000 gross per annum

Closing Date: 21 November 2025

Are you a Safety Specialist looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Safety and Assurance Officer to join our team.

About the role

The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.

The SAO will work closely with other SAOs and will be functionally accountable to:

The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance

The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.

Requirements

Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.

Responsibilities

Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.

For further information, please download theIf you are interested in this role, please apply now!

Benefits

25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered. 

This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led. 

You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge. 

If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact –  we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change. 

We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership. 

At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond. 

About the Lambeth Community Research Network (LCRN) 

The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem. 

The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented –  have genuine ownership and influence over how research is designed, delivered and used. 

Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.

Location:  Hybrid working between the Aldgate, London office and home.

Salary:  £37,000 to £40,000 per annum.

Contract: Permanent and fulltime.

Closing date: 10 November 2025.

A great opportunity has arisen for a Business Planning Analyst working within our Corporate Services team. This is a key role that will work across the organisation and be responsible for facilitating organisational planning and resourcing as well as supporting on the refinement and maintenance of Project Management processes and procedures.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will coordinate and update the charity’s business plan, undertaking regular reviews with business plan owners to ensure assumptions are reviewed and updated through a robust change control process. Working closely with the finance team, you will ensure that the business plans are fully budgeted and appropriately resourced.  Additionally, you will support the organisation’s project management resources with planning templates and guidance to enable efficient project delivery.

We are looking for an extremely organised individual with a strong eye for detail,  excellent stakeholder management skills and the ability to communicate at all levels of the organisation. Advanced experience in MS Office products and project management tools will also be key – experience with Power Automate would be advantageous. You will be have a strong understanding of project management disciplines and financial management in order to support both project leads and project managers to assess and develop their plans.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

Blood Cancer UK is looking for an insightful and proactive Prospect Researcher to play a key role in driving our high-value fundraising pipeline. You will uncover opportunities, provide actionable insights, and support fundraisers in building meaningful, informed relationships that help deliver transformational impact. The role also involves network mapping, monitoring philanthropy trends, and using digital tools to optimise research and reporting.

We’re seeking someone with strong research and analytical skills, confidence using CRM and data analytics tools, and a creative, curious mindset. Excellent collaboration and influencing skills are essential, as you will work closely with fundraisers, senior leaders, and volunteers to grow Blood Cancer UK’s supporter base and help unlock life-changing giving opportunities.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

This is a full-time role, but we will consider applications from candidates looking to work part-time (minimum 28 hours per week) for the right candidate.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 an hour on a zero-hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support.

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Building supportive, trusting relationships with customers
• Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
• Report any observations relating to customers welfare

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:

• Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
• Approachable
• Can work well on own and also works well as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or
  obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible to ensure a job is done well and supports the customers needs
• Open to feedback and personal development

What you'll bring:

• Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Vacancy Reference: BfN2026/45

Job Title: Finance Officer

Salary: £15.73 per hour

Number of Posts: 1

Type of Contract: Permanent

Start Date: ASAP Start

Hours of Work: 28 per week

Working Pattern: Can be flexible, Must work Monday and Thursday

Work Location: Remote

Responsible to: Finance Manager

Closing Date: Shortlisting will take place as applications are submitted with official closing date being 11/11/2025.

Proposed Interview Date: 12/11/2025 and 14/11/2025

Job Information: We are seeking a detail oriented and dedicated bookkeeper to join our finance team. The ideal candidate will have a solid background in bookkeeping, excellent organisational skills and a passion for making a difference in the community. In this role you will be responsible for maintaining accurate financial records, processing transactions and preparing financial reports. If you are looking to apply your financial expertise in a meaningful way , we invite you to join us in making a positive impact

High Trees Community Development Trust is seeking a motivated and empathetic Junior Employment Advisor to join our Employment and Careers team. 

This is an excellent opportunity for someone passionate about helping others overcome barriers to work and achieve meaningful change. You will support local residents to build skills, confidence and motivation to progress into employment, training or education. 

No direct experience in employment advice is required – instead, we’re looking for someone with strong people skills, excellent organisation, and experience supporting individuals in a community, educational, or care setting. You’ll receive training and support to develop into a successful Employment Advisor. 

If you are compassionate, organised and committed to helping people move forward, we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in the local community in Tulse Hill, Lambeth, for over 27 years. We deliver a broad range of services across Employment and Careers, Education and Training, , Children, Young People and Families, and Community Action and Research, working in partnership with local residents and organisations to build stronger communities and create meaningful, lasting change. 

We are recognised for our collaborative and place-based approach and our ability to adapt to the needs and aspirations of the people we work with. High Trees takes a holistic approach that supports individuals to develop skills, confidence and leadership while contributing to wider systems change across the borough. 

At High Trees, you will join a values-led, supportive and ambitious organisation that believes in working alongside communities to achieve positive social impact.

Head of Finance & Operations

We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).

This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.

Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.

Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.

You will:

• Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
• Oversee governance, compliance, and risk management across all areas of operations
• Manage HR, IT, and systems to support our remote-working team
• Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
• Provide strategic insight and deputise for the ED when required
• Support staff development and wellbeing, ensuring a positive and inclusive organisational culture

This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.

About You

We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.

You will have:

• Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
• At least 7 years’ experience in financial and operational management within the charity sector
• Strong understanding of HR, IT, risk management, and governance in small teams
• Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
• Excellent project management and strategic planning skills
• Strong interpersonal skills and the ability to lead and mentor others
• A proactive, organised, and solutions-focused approach

Desirable:

• Knowledge of UK charity governance and reporting requirements
• Experience working with philanthropists, funders, or in the environmental sector
• Interest in climate and biodiversity issues

Benefits Include:

• 25 days’ annual leave plus bank holidays, pro rata
• 7% employer pension contribution
• Flexible working arrangements
• Learning and development opportunities
• Home working allowance, laptop, and IT support

About the Organisation

The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.

EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.

If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Practitioner Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process. 

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities include: 

• Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
• Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
• Provide clinical supervision to the team
• Provide highly specialised psychological assessments for our residents with mental health and complex needs
• Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
• Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies. 

• HCPC Registration is essential
• Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
• Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.

You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.

A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.

Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Please note this is a fixed term contract for up to 12 months

Closing date for applications: 9:00 on Wednesday 12 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Ability Works Employment Support Coordinator

Location: Rochford, Basildon & Castle Point

Reports to: Ability Works Employment Manager

Salary: £16,438.50

Job Type: Part-Time, Permanent (22.5 hours per week)

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.

Project Skills:

• Support with the daily operations of the project scope.
• Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
• Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Identify skills gaps for participants and offer Asdan short courses to support development.
• Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
• Sourcing job opportunities for your participants through regular contact with key local employers.

Teamwork:

• Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
•  Work closely with other teams and services within the charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required, to the Employment Manager.
• Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.

About You

It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.

It’s desirable that:

• You have experience working in a charity or non-profit organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews to be held the W/C 17th of November*