Service Manager

Permanent contract but please note the provisional end date for funding for this role is 31st March 2021.

37 hours per week

£34,154 per annum / pro rata (plus allowances)

Manchester, Wythenshawe Office

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and young people's directorate, which works to provide immediate one-to-one and group support for children who urgently need support. This is a unique role managing a local team of Disrupting Exploitation workers funded by the National Lottery Community Fund. Disrupting Exploitation is a national programme working across Greater Manchester, Birmingham and London that provides intensive 1:1 support to young people experiencing exploitation, in particular child criminal exploitation, as well as delivering innovative systems change work.

We are currently looking for a passionate and experienced manager to join our dynamic, ambitious team.

A key part of this role will be your ability to lead the Greater Manchester Disrupting Exploitation team in both their direct support to young people as well as their innovative systems change work. .

In order to be successful in this role, you must have:

-Substantial experience of working with vulnerable young people and young adults at risk of exploitation, going missing, violence against women and girls or similar and dealing with complex safeguarding issues.

-Experience of managing, leading and supporting individuals and teams who are dealing with complex and sensitive issues in multi-agency environments

-Understanding of and a passion for systems change and innovation, including ensuring that young people have a voice in change

-Monitoring and evaluating work and producing written reports of a high standard

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is 11pm on Sunday 7th of June.

Interviews will be held virtually on the week commencing 15th of June.

FitzRoy are recruiting for an experienced Service Manager to manage our Day, Residential and Supported Living Schemes in Trafford that provide care, support & enablement for adults with learning and physical disabilities. This exciting opportunity is offered as a full time permanent contract (37.5hours per week), starting in July 2020.

The role:

With the assistance of three Deputy Managers & support from your Regional Manager, you will manage a staff team to ensure a sustainable, quality service is provided in each service, which truly transform people’s lives. You will develop strong relationships with the people we support & their families, demonstrating strong organisational skills & sharing FitzRoy values:

• We see the person - ensure person centred approaches deliver outcomes the people we support want. Develop activities & plans that transform lives according to individual needs, wishes & aspirations
• We are brave - lead, empower & develop staff teams with effective recruitment, training & support. Be accountable for the quality, compliance & financial requirements of the service
• We are creative - develop & deliver innovative & engaging activities & plans to support independence & access opportunities. Create & review annual business plans, taking action to meet agreed performance levels

What we look for:

• Experience of managing Learning Disability Support Services 
• Minimum Level 3 / NVQ in Health & Social Care 
• Passion for leading positive change
• Resilient, resourceful & solutions focused attitude
• Commitment to transforming lives & promoting the rights of people with disabilities
• Drivers Licence & vehicle essential (mileage paid)

What we offer:

• c£32,000.00 FTE
• 25 days annual leave plus bank holidays and rising with service
• Award winning induction, training and leadership development programme
• Pension and life assurance
• Love my Perks online discount membership, 24-hour employee assistance line and Bike to Work scheme
• Enhanced family leave
• DBS application paid for by FitzRoy

This is an amazing opportunity for an established manager to join a supportive & person-centred organisation. If you are an existing manager within social care;  Registered care, Supported Living,  Residential or Day services, looking for a new positive & rewarding role, then join FitzRoy.

Interested? To apply for this role please complete our short application form. 

Early application is encouraged as we regularly review applications throughout the advertising period and reserve the right to close the advert early. No agencies please

We require a progressive mental health practitioner to manage our registered recovery service for people with mental health needs, located in Whalley Range, Manchester. You will lead a committed and experienced team of staff delivering a person-centred residential recovery service for people with enduring mental health needs. The service enables people to develop the skills and confidence to move towards independent living, to stay well and to enjoy an active lifestyle. We are committed to the active empowerment and involvement of service users and to encouraging self-management and resilience as well as strengths based approaches founded on respect and unconditional positive regard.

The Role:

As the named operational based Registered Manager you will be responsible for the overall delivery and management of the service and for ensuring that contract requirements and CQC quality standards are met. Specific duties and responsibilities will include:

• Deployment of staff to meet individual needs and preferences within available resources
• Supervision, coaching, performance management and support of staff, volunteers and students on placement
• Responding to referrals and undertaking initial assessments of need
• Ensuing all service users have a co-produced plan of support and a designated Key Worker
• Ensuring there are clear goals and expected outcomes for each resident with a defined move-on plan pathway towards greater independence
• Coordinating a programme of regular person-centred reviews which put each person’s views and unique recovery journey at the heart of planning and decision making
• Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals.

This post will really suit you if you are seeking the opportunity to use your mental health practitioner skills and knowledge whilst developing a career in social care management and if you want to foster meaningful, therapeutic relationships with service users and enabling them to move on and make progress to recovery. You will also enjoy positive, professional relationships with the multi-disciplinary team.

Qualities Required:

Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect.  You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies.

You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions.  You will demonstrate knowledge of the MHA, MCA, DOLs and the care standards.  You will have the knowledge and skills to ensure the safe management and administration of medicines.

You will be hard working, resilient and reflective with the ability to accept supervision and be accountable for your own practice. Good written and verbal communication skills are essential along with the practical skills required to plan and organize care and support delivery. You will be required to be flexible, working shifts on a rota system.

You will have at least 2 years practitioner experience with experience of supervising/managing staff and resources. A relevant health or social care qualification (such as RMN/DipSW, degree or Diploma Leve 5) is essential. You must be well organized, professional and credible with colleagues from the multi-disciplinary team. You will be able to demonstrate leadership ability and management competencies. Good written and verbal communication skills are essential as is the ability to organise your own time effectively and manage professional relationships. A commitment to your own continuous professional development is essential. In return we will support you to access training and to keep abreast of current thinking and evidence-based practice in mental health recovery and rehabilitation.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.

Creative Living Centre, based in Prestwich, was established in 1997 and provides holistic support to adults experiencing a range of issues such as low mood, stress and anxiety, social phobia and other mental health conditions. Over the last few years, the organisation has grown considerably, and we have now secured funding allowing us to expand and restructure our staff team, including creating the new post of Centre Manager / Deputy CO

As Centre Manager you will be the ‘go to’ person on a day to day basis both for the service and staff team at CLC, providing initial guidance, decisions and support to enable the service to run smoothly and effectively. You will also work with the Chief Officer and Trustees to contribute to the strategic direction and future plans of the Centre. At times you will deputise for the Chief Officer at internal and external meetings.

We are looking for someone with a great combination of skills. You will need to have proven experience of providing leadership to a team or service, and great people skills with the ability to support and develop your team. Your high level of experience and understanding of community-based mental health needs will enable you to advise and guide the service delivery team. In addition, you will be able to use critical analysis of information and excellent communication skills to clearly articulate ideas and influence others.

Our staff team is friendly, supportive, and committed to our vision of person-centred support available to all. You will play a key part in the continued development of a well-respected and outcome-evidenced mental health charity that makes a real difference to people’s lives.

Brainwave is a long-established national charity and since 1982 has been providing therapy to children predominantly aged between 6 months to 12 years.  The children we work with have a range of conditions and diagnoses including:

• Cerebral Palsy
• Developmental Delay
• Autism
• Brain Injury
• Down’s syndrome
• Other genetic conditions, and children with no formal diagnosis.

We are looking to appoint a Specialist Paediatric Speech and Language Therapist with experience of using a range of interventions and strategies to support complex communication needs of children with learning disabilities and profound and multiple learning disabilities.  Formal training or relevant experience of using Parent Child Interaction approaches, Augmentative Alternative Communication (AAC) methods (Switches, PECS, Eye Gaze, Makaton signing etc.) and knowledge of Dysphagia assessment and treatment and Sensory Integration approach is desirable.

HCPC and RCSLTregistration is essential. 

Part time or Job share will be considered.

Manchester Mind is working with Greater Manchester Mental Health Trust to deliver roles within community mental health teams in Manchester. To help us with this work we are looking to employ a social worker. The post-holder will work within an integrated, multi-disciplinary team with staff employed both by Manchester Mind and the Trust.

As a Social Worker you will be a crucial member of the team. You would be proactively supporting and care co-ordinating a caseload of people with mental health problems and complex needs.

Location: CMHT North East (Harpurhey District Office) and CMHT North West (McCartney House)

Hours: 37 per week

Salary: £32,878 + 5% pension contribution

Annual Leave: 28 days + bank holidays

Contract: Permanent

The skills and experience that are most important to us are:

• Qualified as a social worker
• Experience of working with people who have complex needs
• Ability to work in a collaborative way

Application is by application form only. All application documents can be found in this listing and on the Vacancies page of the Manchester Mind website.

The deadline for submission of applications is 9am, Tuesday 9th June 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services.

Role Purpose:

To work with and manage a caseload of clients, who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences.  Clients will be referred into the service via the Lancashire and South Cumbria Early Intervention in Psychosis (EIP) teams.

To deliver the Individual Placement and Support (IPS) Approach providing person centred advice and guidance to clients, whilst building positive relationships with employers to enable clients to move into suitable employment.

To be part of a community mental health team, maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment.

Main Duties and Responsibilities:

• Manage a caseload of clients, who have mental health support needs who are motivated to start/return to work.
• Deliver the Individual Placement and Support (IPS) approach.
• Meet and support clients to understand their key skills, aspirations and goals through completing a Vocational Profile and produce an Action Plan to help them obtain and sustain competitive employment.  This includes support with their job search, CV production, application forms, interview techniques and career development.
• Assess client’s support needs related to work which may include benefits/welfare advice, disclosure of mental health symptoms etc. and provide support & guidance.
• Attend weekly clinical team meetings as an embedded IPS practitioner.
• Source job opportunities for clients through tailored job search and regular contact with employers to explore hidden as well as advertised employment opportunities.
• Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.
• Build relationships with colleagues in clinical teams to engage and generate referrals and create collaborative working partnerships with clinical staff (promoting employment as a positive intervention in the recovery journey).
• Once employment has been secured continue to provide quality service through conducting regular visits, effective monitoring and in-work support to clients and employers to help sustain employment.

• To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework.
• To work independently, reliably and deliver consistently to deliver effective IPS practice.
• Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within vocational rehabilitation.
• To co-produce service development with service users where possible.
• To collect employment recovery stories from people accessing the service.
• Undertake continuous learning regarding mental health conditions, their impact and how they can be managed and to undertake mandatory training as required.

Qualifications:

• Level 2 (GCSE Grade A-C or Grade 4-9) or equivalent qualification to include English and Maths
• NVQ Level 3 in Advice and Guidance or other equivalent relevant qualification
• Certificate in IPS Approach  (desired)
• Full Driving Licence

See the attached job description for more details on the person specification.

Working across Bury and Bolton and designated outreach as required

Citizens Advice Bury & Bolton is a busy, dynamic and client focused service, with a track record of delivering high quality legal advice. Clients are engaged via a range of advice channels and access points.

The post holder will be required to work across the Bury and Bolton districts, ensuring a dynamic and client focused housing advice service is provided. The successful candidate will hold a caseload of clients, deliver one off pieces of advice/ information through our busy drop-in sessions and engage with clients via telephone. 

Our housing team is busy, often working to tight deadlines for the best interests of our clients. The successful candidate will join our small housing team, primarily funded by Legal Aid. 

Are you:

• An experienced housing adviser?
• Client focused?
• Flexible to ensure client needs are met?
• Able to manage a varied workload, often led by deadlines and emergencies?
• Open to learning and receiving balanced feedback?

If so, we are keen to hear from you!

We will also accept applications from non-experienced candidates, who can demonstrate transferable skills as a trainee.

Salary will be: Experienced starting at £19,819 (dependent upon experience)
Trainee: £17,173 – £19,446.

Interviews are scheduled for 15th June 2020 and will be conducted via video link.

Sector 3 is looking for a consultant to focus on community development

We want to create a thriving third sector that enables the people of Stockport to live their best lives.  Sector 3 brings together Stockport’s voluntary, community, faith and social enterprise sectors by creating a culture that celebrates, connects and informs.

However, because of COVID-19, we are acutely aware critical support is needed now, and we are looking for support to ensure we build the resilience of organisations offering vital frontline support in our communities.

We are looking for someone to join our team for 1 day per week to support us with VCSE community development support to those organisations who need it most.

This consultancy role is for a period of 2 months whilst we understand the needs of the organisation and plan our approach more long-term.

The scope of work includes:

• Support and develop funding, income generation & fundraising opportunities for Stockport based VCSE sector organisations
• Develop a series of online learning opportunities to support the recovery and resilience of our sector 
• Lead online drop-in advice sessions for the sector
• Deliver one to one coaching, support and guidance to the sector

We would pay a maximum of £350 per day for services 

We are looking for someone with strong links across all sectors in Stockport, and someone that has the ability to start working with us in the next 2 weeks.

This role is on a rolling deadline. Applicants will be shortlisted and interviewed as and when required, therefore it may close earlier than the closing date

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

Central Supporter Engagement Coordinators play a leading role in stewarding, inspiring, and engaging churches, Christian Aid groups and individuals to build on the agency of Christian Aid's supporters. They are responsible for establishing stronger and more effective relationships and maintaining and increasing supporters' level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and individuals to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are responsible for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be experienced in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also responsible for providing excellent office-based support to complement support from regional colleagues, working together to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will be required to work closely with regional colleagues across the UK.

About you

You will have a solid track record of working in a customer care environment, including handling enquiries and complaints and dealing with difficult and/or sensitive calls. You will have experience of having worked with a customer database, including inputting, editing and extracting data. You will be used to dealing with new and existing supporters by telephone and in written communications and be able liaise with, and build relationships with, a broad range of people in a friendly, outgoing and positive manner. You will have knowledge and experience of good donor management or customer care.

You will be able to demonstrate appropriate assertiveness to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

We are looking to recuit a Male Independent Sexual Violence Advisor who will support Male Survivors of Sexual Violence across Cheshire. You will be working with men who have either experienced sexual violence recently or who are reporting sexual abuse that happened as a child. 

If you have strong listening and advocacy skills and an interest in working with Male Surivors then we would really like to hear from you. This post is for a male worker and requires you to be a car owner/driver.

Location of office is flexible.

Sector 3 is looking for a consultant to focus on membership, comms and marketing

We want to create a thriving third sector that enables the people of Stockport to live their best lives.  Sector 3 brings together Stockport’s voluntary, community, faith and social enterprise sectors by creating a culture that celebrates, connects and informs.

However, because of COVID-19, we are acutely aware critical support is needed now, and we are looking for support to ensure we build the resilience of organisations offering vital frontline support in our communities.

We are looking for someone to join our team for 1 day per week to support us with our communications and marketing so we can engage and support those organisations that need it most.

This consultancy role is for a period of 2 months whilst we understand the needs of the organisation and plan our approach more long-term.

The scope of work includes:

• Support and develop the communication and marketing of Sector3 to the VCSE sector in Stockport, including delivery of a weekly bulletin, social media presence and promotion of our current service offer
• Support the development of content for our website
• Increase the membership of Sector3, whilst also increase the diversity of our members
• Promote and develop the #KeepStockportCaring fundraising campaign strategy, to enable it to reach target.

We would pay a maximum of £350 per day for services 

We are looking for someone with strong links across all sectors in Stockport, and someone that has the ability to start working with us in the next 2 weeks.

Citizens Advice Bury & Bolton (CABB) is recognised as one of the most progressive and dynamic advice services in the North West. Our approach is client centred and focused on a commitment to quality and diversity. 

We are seeking a committed and outgoing individual to join our established money advice team.

This role involves enabling clients to access quality, impartial advice, information and guidance associated with all matters connected with money advice, debt and financial inclusion.  

The post holder will be required to work across the Bury and Bolton districts, ensuring a dynamic and client focused money advice service is provided. The successful candidate will hold a caseload of clients, deliver one off pieces of advice/ information through our busy drop-in sessions and engage with clients via telephone and webchat. 

Are you:

• An experienced an experienced money adviser?
• Client focused and impartial?
• Open to learning and receiving balanced feedback?

If so, we are keen to hear from you!

We will also accept applications from non-experienced candidates, who can demonstrate transferable skills as a trainee.

Are you a leader working in campaigns who wants to change the world? Are you passionate about social justice and feminism? We are looking for a creative and highly collaborative individual to lead the Women in Prison Campaigns and Public Affairs team. You will be taking us to the next level of influence, creating powerful platforms for women with experience of the criminal justice system to lead change and strengthen the women's centre movement.