Quality and Compliance Manager - known internally as "Senior Skills Quality and Compliance Manager"

Full-Time, Permanent post

Location - flexible / can be based at any Centrepoint site (home and remote working currently)

Centrepoint is a national charity established in 1969 that supports homeless young people to get their lives back on track.  Our services for young people include housing, health, personal and social development and employability, with the overall aim of enabling them to secure a home, a skill and a sustainable future. The charity operates across eight regions and is honoured to have Prince William, HRH The Duke of Cambridge as its patron.  As part of its strategy to support every young person with a home and a job Centrepoint has grown its Skills and Employability offer to support our aim of diversifying our income.

We currently have an exciting opportunity for a a Senior Skills Quality and Compliance Manager to join our Quality and Compliance team.

What you’ll be doing…

• To write, lead and deliver Centrepoint’s skills quality strategy.
• To take lead responsibility for implementing quality systems across Centrepoint’s skills provision, working with operational teams to develop a consistent approach to delivery, monitoring and reporting that meets with contractual compliance requirements.
• To have an oversight of all skills compliance across the organisation including leading on learning policies and procedures.
• To manage and support the skills compliance team and a team of internal quality assurers ensuring they have all the necessary resources and knowledge to provide a high quality provision to the organisation.
• To be the lead contact for all statutory and regulatory skills provision audits and to undertake the role of Nominated Person for all skills related external inspections including Ofsted and Matrix ensuring SET, Managers and staff are fully conversant with inspection requirements, outcomes and recommendations. 
• To be responsible for the relationship with external bodies including awarding organisations and funders, and being accountable for external quality assurance visits.

What we offer in return...

• In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Excellent training package to ensure you have the skills and knowledge to build a new career
• Employer pension contributions of 4%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Closing Date: Monday 5 October

To apply for this role, please complete the online application form and a supporting statement - setting out how you meet the essential criteria for the role as listed in the job description.

CONTEXT

The Skills & Training Team at MIF has been set up to develop a new programme (The Factory Academy) that trains and develops the workforce of the future in the creative industries, driven by The Factory as a catalyst. Several successful programmes have been piloted working with partner organisations in 2018/2019 and now MIF is looking to become a registered training provider of pre-employment programmes for young people aged 19-24.

Appointment subject to confirmation of funding.

JOB SUMMARY

The Factory Futures Manager will manage the new pre-employment programme, known as Factory Futures. The programme will engage people from underrepresented groups in Manchester and place them with employers across the sector in training placements, traineeships and paid internships. The Factory Futures Manager will work closely with the Director to ensure that we secure the relevant funding to deliver our programmes, leading our work to become a registered training provider, whilst managing delivery and ensuring robust process and procedures are in place.

Looking for a varied HR role? Are you passionate about helping young people thrive in education and beyond?

Prospectus is delighted to be supporting Right to Succeed in their search for a HR Manager. Right to Succeed is a collective impact charity that works to deliver place-based educational change in areas of poverty, because they believe every child deserves the right to succeed no matter where they live.

The overall purpose of this role is to deliver HR administration and advise and oversee all HR processes. This includes processing new starters and leavers, managing and monitoring absence, identifying and providing training and support, and ensuring managers comply with legal requirements. You will also assist with performance management and appraisals. Being able to spot potential issues and raising concerns to the COO is an important part of this role alongside providing reports when required.

To be successful as a HR Manager, it is essential you have proven experience in a HR role, strong time-management skills and a natural ability to build rapport with staff and colleagues. You will have a keen interest in employment law and keep up to date with changes as and when they happen and ideally hold a CIPD qualification, or be working towards one.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

Please note that the role may close earlier than the date advertised.

We are recruiting an Advice and Volunteer Manager to join our team to lead on managing the operations of our charity. You will work alongside the charity Manager, a small advice team and a growing team of volunteers to deliver an effective and valued advice service in North Manchester.

Title:  Advice and Volunteer Manager
Hours: Full-time (35 hours pw)
Salary:  £30,451 to £32,234 per annum
Contract: This is a permanent post, subject to funding.
Based:  Manchester

Cheetham Hill Advice Centre is a busy advice service working within a diverse community. We want to recruit somebody with experience of delivering an accessible social welfare advice service as well as experience of managing or supervising advice staff and/or volunteers.

Main purpose of the job:

• Manage, develop, and continuously improve the advice service to meet identified need and to promote the health and wellbeing of Manchester residents.
• Manage, develop, and continuously improve the volunteer service, providing a diverse range of roles to help meet residents’ advice and other support needs and to offer positive and meaningful experiences for volunteers.
• Lead the advice and volunteer teams.
• Work collaboratively with others in order to enhance relationships and to improve access to other advice and support services for residents.

This is a full-time post. However, we would consider splitting the job into a part-time staff management post and a part-time volunteer management post. You can indicate your preference on the application form.

The closing date for applications is 12 noon, Monday 5 October 2020. Applications received after this time will not be considered.
Interviews will be held on Tuesday-Wednesday 20-21 October 2020.

TO APPLY AND FOR MORE INFORMATION
Please click 'Apply' to be redirected to our website, where you can download the application pack and find further instructions on how to apply. Please note, you are not applying at this stage.

Checks regarding your ability to work in the UK will be undertaken before any job offer is made. All job offers are made subject to the receipt of suitable references and an enhanced DBS check.

No agencies please.

Appointment Type: Full-time, permanent

Working hours: 35 hours per week, usually 8.30am-4.30pm. However, some flexible working will be required including regular Saturday working on rotation.

Location: Cathedral Centre, 3 Ford Street, Salford, M3 6DP

Salary, pension and benefits: £22,000-£25,000 per annum depending upon skills and experience, 25 holidays plus bank holidays and 5 Diocesan closure days, employer’s pension scheme.

About:

The Catholic Truth Society (Diocese of Salford) is a Catholic Charity which has been involved with the circulation of theological, catechetical, and educational books and publications. The Cathedral Centre is the Diocesan Centre for the Roman Catholic Diocese of Salford, housing all the professional support services offices of the Diocese as well as exceptional conference and meeting facilities. 

The Manager will be responsible for day-to-day operational management of the Bookshop, including the selection and ordering of publications and other materials, maintenance of the bookshop website and supervision and management of the staffing to ensure high standards of customer service.

What we are looking for:

An enthusiastic and motivated team leader who will establish and maintain effective relationships with a wide and diverse range of internal and external customers. The successful individual will maintain a good working knowledge of the Society’s bookshop stock and product lines to fully inform and advise customers. The post-holder will be able to contribute and deploy new ideas and programmes to develop the work of the Bookshop and Catholic Truth Society. They will possess proven commercial judgment and be committed to building and developing a host of customer bases and work creatively and determinedly to maximise sales opportunities and provide excellent customer service.

What you will need:

• Retail experience, commercial judgment, and excellent interpersonal skills
• Ability to deal positively and resiliently with challenging customers or situations
• High level of numerical and both written and verbal communication skills
• A sound knowledge of sales and marketing within the Christian book and gift environment
• Grade C in GCSE Maths (or equivalent), proven experience of cash handling and maximising sales

It is not required for the post-holder to be a Catholic but it is expected that they will be interested in and sympathetic to the aims and objectives of the Society, the Catholic Church and its community with a good knowledge of the Catholic faith.

The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. This post is subject to an Enhanced Disclosure by the Disclosure and Barring Service and all employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups. 

They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found on the CSAS website.

Closing date for applications: 12 noon on Friday 16th October 2020

For more information and to download an application pack, please visit our website.

If you have any queries about the role, please contact the HR department.

Salford Roman Catholic Diocesan Trustees Registered Charity - Registered Charity No. 250037

Creative Support is a national, expanding not-for-profit organisation providing support to individuals with a wide range of care needs. Our services provide responsive and person centered care which is specific to the needs of the individual. The key to achieving this quality of support is by having a staff workforce that is hardworking and committed to ensuring the best possible quality of life and independence for those we provide this care for.

We are recruiting for a person centred, passionate and motivated Project Manager to lead one of our supported living services in the Bolton area. This bespoke service enables people with complex needs, autistic spectrum conditions and learning disabilities to lead fulfilling, happy and rewarding lives within high quality community based settings.

You will be responsible for leading the delivery of care and support to three adults living within the service. You will be an experienced learning disability/autism practitioner with the ability to develop structured programmes of communication, personalised support and positive behaviour management. You will work closely with families and other professionals and will have the ability to supervise and mentor a staff team. You will help to deliver consistent, person centred services which meet the needs and preferences of individuals.

You will have previous experience, knowledge and a good understanding of working with people with complex needs and autism. You must be skilled in assessment and support planning, using a variety of methods such as, communication pathways & positive behaviour support strategies. You will manage and deploy staff effectively to meet the needs of service users, you will have excellent communication skills both verbal and written. You must have a hands-on approach and be able to role model and mentor staff. A relevant social care qualification is essential (RNLD, BASW, DipSW Diploma Level 5). Applicants must possess a clean and valid driving license and have access to a vehicle.

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Benefits:

• Comprehensive induction and ongoing Clinical and Professional training to develop your career.

• Friendly, open culture

• Rated Good in all areas by CQC

• 33 days annual leave per year

• Company sick pay scheme

• Free Life Insurance Scheme

• Regular on- site support from an experienced Senior Practioner Manager

• Full Corporate Support from an established Not for Profit Provider

• Exclusive online retail discounts Scheme

• Free Employee Assistance Service

• Work for a Company that has Achieved The IIP Silver Award and is committed to employee development

We’re seeking a highly motivated administrator, who is well organised in their approach to work. You’ll be joining a great company at a time of exciting growth.

We are a registered charity, with three key operations. These are our sister enterprise EMERGE Recycling, our food redistribution scheme FareShare Greater Manchester, and our reclaimed timber enterprise Touch Wood. Volunteers are involved at FareShare and Touch Wood. Now, more than ever, they are essential in helping us offer support to people in need and in turn be able to benefit from learning new skills during this time of job insecurity. Working closely with the Volunteer & Employability Manager, the Charity Services Administrator actively works to recruit, and be responsible for tasks to assist induct, train and support volunteers. EMERGE recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

27.5 HOURS PER WEEK

PERMANENT CONTRACT

£24,111.27 (pro rata)

Closing date: Wednesday 30 September. 5pm.

Interview date: Week commencing 12 October 2020

Age UK Bolton are looking for an experienced Information and Advice Officer to help us provide essential support for local people over 50.

This is an exciting opportunity to develop the service to meet the changing needs of older people and adapt working practices as we look to reopen for face to face appointments. 

With an up-to-date knowledge on benefits and pensions, strong IT and customer care skills you will be responsible for handling a wide variety of enquiries as well as supporting a team of volunteer receptionists and advisers.

Please complete the application form and the equalities form 

If you would like to discuss the position, please contact Paul, Corporate Services Manager.

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 4 roles available: 1 based in North East and North Yorkshire, 1 in West Midlands, 1 in East Midlands and 1 in South West with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

Communication and Engagement Post

The Rape and Sexual Abuse Support Centre (Cheshire & Merseyside) in partnership with the North West Strategic Direction for Sexual Assault and Abuse Services has an exciting position available for a Sexual Violence Communication and Engagement Manager. The postholder will have a track record in project management and marketing.

This is a new and developing role that has been created to react to the findings of sexual violence criminal justice pathways for sexual violence victims in each of the North West regional areas. The post is based in Warrington with travel around the North West. Working from home would be considered.

Opportunity:

Are you the person we are looking for to Lead Person Centred Planning?  You have the opportunity to be part of Creative Support’s multidisciplinary Complex Care Team. This is a new and exciting role, which is varied and will require flexibility.

You will work with managers in specific services to lead the Person Centred Planning Process based upon our Opportunity, Choice and Wellbeing Model.  You will work directly with managers enabling meaningful reviews to take place which include the individual at the centre alongside all the key people in their lives. 

The purpose:

To work within the Complex Care Team alongside Positive Behaviour Support Practitioner’s to lead the process of Person Centred Support Planning in specific services to ensure a focus upon the person and their goals.

You will spend time with the people we support and the key people in their lives to identify their goals and aspirations and work with teams to achieve these within their everyday support.

You will have the opportunity to work alongside our managers and Complex Care Team to contribute to real outcomes based on genuine values of enhancing quality of life to embed person centred practice.

As Person Centred Lead you will be based at our Head Office in Stockport and support our services across the region and nationally at times. You will be supported within your role and have an opportunity to work with skilled practitioners who are genuinely motivated by the people we support. We will work together to ensure a focus on the person, their qualities and strengths, and provide support that makes a real difference in people’s lives.  

Choice:

Creative Support is a non-profit provider of person centred care and support to people with a range of needs including older adults, people with learning disabilities, mental health needs and autism spectrum conditions. You must be able to engage with the individuals we support, their families and multi-disciplinary teams to facilitate our Opportunity, Choice and Wellbeing reviews.

This role is innovative and dynamic with a focus on identifying what is important to each person based on our key indicators of quality of life. You will need a creative approach to exploring aspirations and an ability to turn these into practical goals and plans that are supportive to the person and their teams. A key aspect of the role is to motivate staff and ensure that support is driven by these goals, celebrating progress and achievements.  

You must be committed, professional, and have experience with working with the range of people we support and a related qualification. You will need to be an excellent and thoughtful communicator with the ability to sensitively facilitate meetings. You will have skills in hands-on support to role model, coach teams and enhance our commitment to person centred practice and positive behaviour support. It requires you to be personally driven and have the qualities needed to inspire others and fulfil the role.

Wellbeing:

Working for Creative Support you will have scope to contribute to the development of our services. This is a role where your creativity and ideas are valued. We believe that supporting your wellbeing is key to ensuring your effective support for others.  We are an Investor in People accredited employer of a diverse team of over 5,000 well supported staff across England. You will be joining a progressive charitable organisation, strongly committed to investing in your professional development. You will be part of our highly committed and mutually supportive Complex Care Team and will be able to access supervision, peer support and expertise. You will work closely with our Positive Behaviour Support Practitioners and will be mentored by our PBS Lead. As an employee you will be entitled to our comprehensive Employee Benefits. 

Financial Services Lead

Salary: £30,507 per annum

Working hours: 35 hours per week with flexible working required to suit the needs of the role.

Location: Gaddum House & other service delivery sites.

Gaddum are actively seeking a Financial Services Lead to support us in delivering our organisational objectives through a financial management function and controls ensuring quality, governance and value for money.

The role will be responsible and accountable directly to the Chief Executive and report to Senior Leadership team and Trustee Board as required.

Gaddum has been described recently as “a forward-thinking employer where people of talent gravitate towards.”

Our aim is to empower and enhance the lives of people in Greater Manchester.

We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport

To apply - download the job pack from our website or use the attached application form.

For further information contact Anna Charles to arrange a discussion with Chief Executive or Senior Leadership Team

Closing date: Noon on Monday 12 October 2020

Interviews will be held late September/early October 2020

Leading the development, planning, launch and management of the Stockport and District Mind EAP (Employee Assistance Program) service. A key component of the role is Sales and Marketing – identifying, contacting and signing-up organisations to the new service. 

There start date for this role is 1st November 2020 and it is a 6 month contract, with scope to extend to 12 months and then a potential longer term contract.

Key Duties:

• Define and refine the EAP proposition

• Develop Service Level Agreements (SLAs), both for our customers and any suppliers

• Develop marketing communications material (e.g. website, social media)

• Develop a list of sales prospects, starting with organisations where Stockport and District Mind already has a relationship

• Instigate conversations, aiming for a meeting with the HR Manager or CEO of the prospective client organisation

• Organise sales meetings, bringing in support as appropriate

• Identify any obstacles to the potential sale and work to remove them

• ‘Close the sale’ by signing up organisations to the EAP service

• Client/account management - maintaining a relationship, monitoring and acting on client feedback

• Maintain accurate and appropriate records and data for the services provided, including client organisation and employee data

• Ensure all mandatory training required

The deadline for applications is 5pm on Wednesday 7th October 2020. 

Youth Participation Lead

28 hours per week - flexible working hours

Hours: 28 per week

Contract: Permanent

Salary: NJC scales 15-17 £23,541 (0.8 FTE £18,833)

Who are GMYN?

For many young people, the transition to adulthood isn’t easy. In the UK, one third of young people are lonely, half feel unready for work and half feel like they don’t belong to their community.

At GMYN, our vision is #YoungPeopleCan and we help young people in Greater Manchester overcome this. We deliver a range of development programmes and drop-in activities to help young people transition to adulthood feeling skilled, supported and positive.

Founded in 2007 by our Chief Executive, Alex Fairweather, we have grown from a single volunteering project to a registered charity and have helped over 10,000 young people.

Job Summary

As the Youth Participation Lead you will hold responsibility for ensuring our current work is engaging and accessible to all young people.

We are looking for someone with genuine passion for working with young people and ensuring their voices are heard. A person who is reliable, adaptable, and is able to offer innovation and ideas to support our delivery.

Teamwork and team culture is especially important to us, so we are looking for applicants who are able to work positively within our highly skilled team. In addition, you will have the ability to work flexibly as part of a team and on your own initiative working independently when required.

Reporting directly to the Head of Programmes and SMT, you will have the opportunity to steer real change and youth leadership within the charity.

Key Responsibilities

• To act as the strategic lead for all Youth Participation work within GMYN, championing the voice of young people and ensuring that they embed GMYN’s Youth Participation Principles across the organisation.
• To design and deliver consultations and quality checks within our current delivery projects to ensure the Youth Participation Principles are being upheld and embedded throughout the organisation.
• To lead on the support and delivery of our external youth panel work including commissioned local authority delivery for our SEND youth group.
• To feed into wider GMYN strategic work, supporting funding bids and strategic partnerships with participation work gathered from our key target groups.
• To work directly with our partners to support the delivery of wider youth initiatives across Greater Manchester.
• To act as a champion for young people, their views, experiences, opinions and interests and to ensure they are considered at every level of the organisation.
• Make and maintain links with key stakeholder’s, youth organisations, referral agencies, voluntary sector organisations and volunteer involving organisations.
• To work directly with GMYN’s Leadership Groups to deliver a broad range of engaging and creative youth participation activities that build young people’s confidence, communication and advocacy skills.
• Support the measuring of GMYN’s impact with regards to youth involvement – outcomes, quality assurance etc.
• Act as a point of contact representing the organisation liaising with existing GMYN partners and new partners.
• To carry out any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.

Joining #TeamGMYN: Our Offer

At GMYN, we strive to be inclusive. Every member of #TeamGMYN is involved in all aspects of decision making, from strategic planning, setting the organisational values through to basic everyday practices to give everyone an active voice. We are responsive to the needs of the team and all support available is designed through consultation.

We are regularly reviewing our practices to create a safe, welcoming and supportive environment and encourage suggestions and feedback from staff to improve our offer.

Our offer currently includes access to

• The Health Assured Employee Assistance Programme
• 25 days annual leave, including 5 ‘no-questions-asked’ ad-hoc wellbeing days
• Flexible working hours, including working from home options
• Childcare vouchers for those already accessing the scheme
• Accessible, ethical and gender-neutral office space
• Living wage, with processes to request performance-based payrises
• An 8% pension scheme with 3% employer contributions.

Whilst our staff team is diverse in many ways, people from BAME backgrounds and people with disabilities are currently under-represented, therefore applications from candidates who identify with these characteristics are welcomed and encouraged.

For full details on the role and the #TeamGMYN offer please see the attached job pack.