Service manager jobs in Manchester, greater manchester
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The role
The Domestic Abuse Team Service Manager will act as a lead professional for Talk, Listen, Change in Manchester and Greater Manchester. This role will be to lead a diverse team of Adult / Children & Young People’s Practitioners to continue the development of a range of domestic abuse services including those focused on prevention, early intervention, behaviour change, services for victims, perpetrators and children and young people. Additionally, the role will involve building key relationships with partner agencies, local authorities and commissioners and managing contracts.
Services include:
- Adult Domestic Abuse Perpetrator Provision (early intervention, behaviour change, high risk high harm).
- Thriving Families partnership
- Children and Young People Services (teenage relationship abuse, sibling on sibling harm, CAPVA)
Direct Line Management: 6 to 12 staff, including team leads.
About you
You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of perpetrator, Victim survivors and Children’s and Young People’s interventions. You will also have extensive knowledge of Safeguarding and experience of managing Safeguarding issues. Provide strong, inspirational leadership and management of all services including the provision of all line management duties for direct reports (regular one-to-ones, performance appraisals, team meetings, sickness and performance management).
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. They are now looking to recruit a Service Manager to oversee their Safe Zones Emotional Health and Wellbeing Service in Greater Manchester.
Safe Zones provides short-term step-down crisis support to young people experiencing mental health crises, offering a safe and supportive environment. As Service Manager you will lead and coordinate the delivery of mental health early help services across Greater Manchester, ensuring all aspects of service delivery for children and young people are delivered safely, effectively and to a consistently high standard in line with contractual requirements.
To apply for this role, you will have significant experience of working with young people who may be struggling with their mental and emotional health and will have sound knowledge of the barriers faced by hard-to-reach young people when accessing early help. You will have demonstrable experience of supporting frontline staff and will have knowledge of local mental health support agencies in the area. You will also have a strong understanding around current legislation, policy, procedures, and issues relating to the safeguarding of children and young people
In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
Please note this is initially a fixed term contract until June 2027, covering maternity leave.