Service manager jobs in manchester, greater manchester

Play a vital role to ensure that the voices of lived experiences contribute effectively to the development of policy, research, and services in eating disorders.

We are recruiting maternity cover for a Co-production Officer role at Beat, the UK’s eating disorder charity. You will work passionately to ensure that the voices of people with eating disorders and their carers (referred to in the team as experts by experience) contribute effectively to the development of research, policy, and services. This will include projects led by researchers, clinicians, or policymakers that we are supporting with co-production, and projects within Beat.

The role is based remotely and will require evening work for the facilitation of co-production groups and sessions.

Beat offers flexible working across four days/week, more details on the role and how to apply are available in the candidate pack.

CEASE (Centre to End All Sexual Exploitation) is seeking a highly organised, detail-oriented Administrative Officer to join our small but driven team.

In this pivotal role, you’ll be the backbone of our day-to-day operations, keeping systems running smoothly, supporting our mission to bring justice to survivors, and helping to expose the harms of a society where sexual exploitation is increasingly normalised. You'll need a can-do attitude, excellent organisational skills, and a creative approach to problem solving.

This is more than just an admin job, it’s a chance to be part of something bigger. Alongside your core responsibilities, you’ll have opportunities to deepen your understanding of the issues we tackle through training and learning sessions.

If you’re a strong communicator, tech-savvy, and passionate about making a real difference, we want to hear from you. Join us in creating a safer, more just world.

Apply now and help CEASE drive meaningful change.

Our charity currently operates Three fixed food pantries and a mobile offering at a further four locations within the borough, but we are looking to expand this offering further following a successful round of grant funding.

This role is key to the successful development and operation of the network, ensuring we can reach and support more people in our community.

The role will involve working alongside staff, more than 40 volunteers, and multiple third party agencies to ensure a high quality service is delivered across all locations for our wonderful shoppers

Warrington Foodbank is a charity primarily focussed on the relief of financial hardship amongst people in Warrington and the surrounding area. Particularly, but not exclusively through the provision of food, essential toiletries and household items to individuals and families in need.

We operate the largest crisis food operation within the borough, serving thousands of individuals and families each year who have no other option but to access emergency food supplies.

The charity also delivers an affordable food operation branded as our “Little Shop” pantries and mobile “Vantry”. Our food pantries offer access to high quality, affordable food, with the aim of preventing people from both reaching crisis point by providing more choices to quality food and household items, whilst also giving those who are experiencing crisis a viable, dignified alternative and opportunity to thrive instead of just survive.

The Senior Licensing Officer (SLO) will support the Licensing Manager with ensuring charity and network contract compliance, which includes policy management, contract updates, supporting procedures and IT infrastructure, and associated reporting.

The SLO will manage and deliver complex and significant projects to manage risk and ensure adherence and compliance. They will also maintain project deliverables once adopted into business as usual and provide contract and policy support to staff at all levels within the charity.

We are looking for:

• Strong knowledge in policy and/or contract management
• strong knowledgeof end-to-end project management, from development through implementation to evaluation, including project planning, risk management, governance, etc.
• Strong stakeholder management experience, with the ability to influence and build strong relationships at every level internally and externally.
• A quick learner, with the ability to comprehend complicated principles and structures
• Proven ability to interpret and evaluate complex information to identify problems and deliver high quality solutions
• Able to work independently, flexibly, and be pro-active, using initiative to complete project work in a timely manner

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on: Sunday 11th May– Midnight

1st Interviews will take place: WC 19th May (to be held virtually via Teams)

2nd Interview will take place: WC 26th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.

About Us

CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.

Role Overview

The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.

A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.

Key Responsibilities

· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.

· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.

· Raise the profile of CAPs in Scotland and ensure that their impact is recognised by key stakeholders.

Specific duties to include the following:

o Represent CAP at all operational meetings.

o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.

o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.

o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.

o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.

o Produce a monthly progress report on all schemes and pipeline activity.

o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).

o Assist with event planning and profile-raising opportunities such as MSP visits to CAP projects.

Skills, attributes and experience

• Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, Alcohol and Drug Partnerships, police, retailers and licensing.
• Excellent organisational and sound project management skills.
• Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
• Act as an ambassador for CAP at meetings and events including parliamentary events.
• Excellent presentation and all-round communication skills.
• Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.

Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 2.5 days of consultancy per week or around 100 days per annum. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.

Salford Foodbank provides emergency food parcels to local people who are referred to us in crisis. Food is donated, sorted and packed at our warehouse, then delivered to 7 centres across Salford, where teams of our volunteers greet people as they pick up their food parcels. In addition to food – visitors can access support and advice across our centres to help them maximise their income and ensure they are less likely to need to use the foodbank again.

You’ll be joining a friendly team of 6 part-time staff and approx. 80 volunteers, all dedicated to supporting people living in poverty. We are part of Trussell, a nationwide network of foodbanks.

Rate of pay: £13 per hour

 Full-time / part-time: Part time – 27.5 hours per week (ideally 9am – 3pm Monday- Friday. Some flexibility available)

Temporary / permanent: 2-year fixed contract, with continuation of contract based on funding

Location: Salford Foodbank warehouse and office, 4 Kansas Avenue, Media City, Salford, M50 2GL

 Overall responsibility of the job: Co-ordinate the pool of over 80 skilled volunteers in a variety of roles across the Foodbank operation. Welcome volunteers, arrange appropriate training and ensure volunteers feel valued and informed. General admin duties within the office setting will include welcoming visitors, accepting donations and answering phone enquiries.

Specific responsibilities around the volunteer coordinator role

· Manage all volunteers across the Foodbank operation – including warehouse volunteers, centre-based volunteers and drivers.

· Welcome teams of warehouse volunteers – teams of approx 6 regular volunteers each day for a 2 hour shift.

· Welcome teams of ad-hoc corporate volunteers.

· Motivate volunteers in their roles.

· Manage day-to-day rotas and volunteer availability and ensure volunteer records are kept up to date.

· Arrange volunteer training tailored to each role – to include eg health and safety, manual handling, safeguarding, conflict management, signposting.

· Ensure that all volunteer policies and procedures are followed as per Trussell guidance. Promote and maintain a safe working environment.

· Where necessary, recruit and induct new volunteers.

· Arrange seasonal volunteer celebration events.

· Support volunteers in developing their skills.

· Support volunteers to share their experiences to help promote the work of the foodbank.

· Work alongside the Foodbank manager to ensure volunteers are kept informed of foodbank news and developments.

Specific responsibilities around the admin assistant role;

Based in the foodbank warehouse and office this role will include a variety of admin duties, alongside other colleagues;

· Greet and thank members of the community (individuals, schools, church groups etc) as they drop off food donations.

· Answer phone and email queries – this could be from foodbank clients, referral partners, donors or corporate supporters.

· Welcome foodbank clients – be understanding and empathetic to their needs, direct them to our Foodbank centres across Salford and explain how to access our services.

· Be familiar with other local food providers and charitable organisations across Salford to signpost foodbank clients appropriately.

· Attend team meetings and training sessions.

· The staff team is a small team so you may be asked to get involved in other tasks to assist your colleagues and provide cover when others are away.

PERSON SPECIFICATION

 Key Skills, knowledge, and desirable experience

· Experience of working with and coordinating a team of volunteers

· Observing relevant regulations, including safeguarding and health and safety

· Ability to work independently and unsupervised

· Competent IT user

· Confident in recording data

· Local Salford based knowledge would be beneficial

Personal attributes:

· Passionate about tackling poverty in our local community  

· Excellent communicator and positive thinker

· Enthusiastic, encouraging, and welcoming, able to motivate volunteers

· Confident, self-motivated and able to carry out responsibilities with minimum supervision

· Supportive of the goals, Christian ethos, values and vision of Salford Foodbank

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

Finance Assistant

This is an exciting opportunity for a Finance Assistant to join a national charity, where you will have exposure to a range of areas within the Finance Team.

Position: Finance Assistant

Location: Hybrid – London or Manchester or North East (2 days in office, 2 days remote)

Contract: Permanent

Hours: Part-time, 4 days a week (30 hours )

Salary: North East - £21,245.95 PA, North West - £23,645.95 PA, London £24,045.95 PA

Closing Date: 25th May 2025

Interviews: week commencing from 2nd of June, 2025

About the Role

As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.

You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.

Some Key responsibilities include:

• Rental Ledger and rental collection

• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system

• Identify any overpayments and request the necessary refunds

• Produce and send out monthly rent arrears and voids

• Process monthly rent write-offs

• Reconcile and close monthly accounts

• Raise rental income sales invoices and follow up on late payments

About You

You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.

Essential skills and experience:

• Good knowledge of rental income accounting and processes e.g. Housing Benefits

• Experience of rental income accounting systems, preferably including Omni

• Good Excel skills and well as other Microsoft packages.

• Ability to manage time effectively and meet deadlines.

• Excellent attention to detail and a commitment to accuracy.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Payroll, Administrator, Finance Admin, Finance Administration, Finance Administrator, Finance Assistant, Financial Assistant, Finance Officer, Accounts Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Dept: Health
Contract Type: Fixed Term Contract 01/06/2026
Location: Remote with minimum of one day a week co-location within Cheshire and Merseyside
Hours: Full Time 35 hours M-F
Working Pattern: M-F equal hours
Grade / Salary Band: Band 4 £29,556 - £32,139
Line Manager: Head of Services
Key Contacts: Health
Travel: Occasional on-site work

Benefits:

• 25 days holiday plus bank holiday
• Flexible working
• End of Year shutdown
• Opportunities for Learning & Development

About Standing Together:

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the role:

The Domestic Abuse (DA) and Sexual Safety Coordinator will be pivotal in fostering a coordinated, supportive, and safe environment across Cheshire and Merseyside Integrated Care Board (ICB). This role is focused on addressing domestic abuse and sexual safety through the development of essential resources, effective governance, and a collaborative community of practice. The post holder will be responsible for creating a comprehensive directory of third-sector services, ensuring compliance with risk management standards, supporting policy development, and facilitating a network for shared learning and mutual support among employees. This role will contribute to a cohesive approach in safeguarding and providing holistic support across the region.

Key Duties – What you will be doing:

Main Responsibilities:

• Mapping and Directory Creation:
• Identify and map third-sector services within Cheshire and Merseyside related to domestic abuse and sexual safety.
• Develop and maintain a comprehensive Directory of Services to provide staff with a clear resource for referrals and support.

Governance and Risk Management:

• Oversee governance processes related to domestic abuse and sexual safety, ensuring adherence to best practices and robust risk management.
• Embed evidence-based practice in DA and sexual safety policies and procedures, integrating these practices within the organisational framework.

Policy Development Support:

• Contribute to the development of a comprehensive DA and sexual safety policy aligned with NHS standards and local requirements.
• Work collaboratively with internal and external stakeholders to draft, review, and implement policies.

Community of Practice Coordination:

• Establish and lead a community of practice to connect employees involved in DA and sexual safety work.
• Facilitate regular meetings, sharing sessions, and training to enhance knowledge, skills, and collaboration amongst employees.
• Develop methods to capture insights and learning from the community to inform future policy and practice.

About You – Skills & Experience:

• Strong understanding of domestic abuse and sexual safety concerns, particularly within healthcare settings.
• Experience of health systems, structures, and governance.
• Proven experience in risk management, governance, and policy development.
• Ability to build partnerships and coordinate networks across multidisciplinary teams.
• Excellent organisational and communication skills, with experience in project management and resource development.
• Proven ability to collect, analyse, and interpret complex data to extract, summarise, and act on key findings.
• Proven ability to work independently, be flexible to service demands, and work under pressure to meet deadlines.
• Excellent IT skills (including MS Office and Excel) and familiarity with databases and tools for data collection and monitoring.
• An understanding of and a commitment to Equal Opportunities in employment and in service delivery.
• An understanding of the theory of change and how this can apply to a domestic abuse/VAWG context.

Join Us If...

Join us if you're passionate about making a real impact on domestic abuse and sexual safety, developing effective policies, and building strong connections to improve services across Cheshire and Merseyside.

Right to Work and DBS Check

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.

Equality, Diversity, and Inclusion

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.

Information

Appointment will be subject to a satisfactory DBS check.

Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page.

Please note that we may close this job advert early if we receive a high volume of applications.

REF-221218

This post will be responsible for supporting the Financial Controller in all aspects of the financial management of the charity. This post will take an active role in supporting both overseas and UK staff with financial management. The post will also be responsible for producing monthly/quarterly project finance reports both internally and externally. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. They will have the ability and communication skills to build strong working relationships at all levels across the organisation, including non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and will preferably be at least part qualified. 

About you

We are looking for an enthusiastic, thorough and outcome driven professional conservationist with extensive experience in the practical delivery of conservation action on the ground across a range of habitats. You will be committed to the imperative of species recovery. You will be able to demonstrate a natural ability to build alliances and partnerships – motivated by delivering direct and tangible conservation outcomes through pro-active collaboration and the ability and experience to effectively manage, support and enable teams and individuals.

You will be a well organised, conscientious and adaptable team player – unfazed by change, able to see both the big strategic picture and the detail and excited by the potential which this role and Plantlife hold.

About the role
With an increasing focus on habitat and ecosystem based conservation approaches it is critical to continue to make the case for and deliver species specific recovery at scale and pace. This is a significant and influential opportunity to lead the delivery of Plantlife’s ambitious and essential species recovery ambitions. Working across Plantlife and establishing, maintaining and growing partnerships and collaborations across the UK, this role is pivotal in advocating for the development and delivery of significant, targeted species interventions, recognising both the services they provide and their intrinsic value.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

Warrington Voluntary Action have been invited to coordinate Warrington’s first Poverty Truth Commission (PTC). Poverty Truth Commissions are about bringing about change - changing organisations and communities behaviours and attitudes towards poverty and taking action to tackle it. The PTC brings together people who have direct lived experience of poverty with key decision makers to form a group of commissioners who meet and work together on the key issues guided by the Community Commissioners. 

The purpose of the Community Engagement Worker role is to coordinate and facilitate a Poverty Truth Commission where people and their stories are at the heart of truly understanding and addressing poverty, delivering a commission in a truly relational way, which prioritises the leadership of those who are more often marginalised or voiceless.

Key Responsibilities

• To reach and develop trusted relationships with people with lived experience of poverty, with the aim of recruiting Community Commissioners who are representative of our local community.
• Create effective conditions for learning and support the Community Commissioners to learn and share together easily, facilitating sessions that enable them to build solidarity with one another.
• Provide mentoring and guidance through one to one and group sessions, to build confidence enable the group to share their stories of poverty to a number of audiences in creative ways as shaped by the commissioners, recognising their unique and valuable contributions and managing expectations.
• Facilitate meetings and support the Community Commissioners as they prepare to share their stories at a launch event.
• To develop effective, trusted relationships with local community stakeholders to harness their support and resources.
• Co-ordinate a PTC launch event and a PTC closing event, capturing and documenting the events as appropriate.
• To recruit Civic and business commissioners, building capacity and skills to work alongside the Community Commissioners.
• To act as the main point of contact for the Community and Civic Commissioners, building trust, openness and effective relationships.
• To undertake administrative tasks associated with the commission including promotion and monitoring of the commission and its progress.
• Capture and provide information/ reports on progress of the PTC to be shared with the wider stakeholders.
• Occasionally attend events and meetings alongside the Community Commissioners to support them to elevate their voices and be heard.
• Work alongside the Poverty Truth Network as the commission is developed to ensure it stays on track and best practice is learned and adopted as appropriate. 

Working with our Communications and Health Liaison Manager, we are looking for a team player with great communication skills and positive energy, to contribute to our social media presence, help create engaging content, answer member queries via social media, and help to continue to grow our online community.

The ADSHG is a well-established UK charity supporting people with Addison’s and adrenal insufficiency through its website, social media reach and member services.   Addison’s disease is a form of adrenal insufficiency and is a rare endocrine condition affecting 1:10,000, and both genders. Whilst treatable with time-critical daily medication, individuals with adrenal insufficiency are at risk of potentially life-threatening adrenal crisis, which occurs when physical or emotional triggers mean that prescribed medication no longer meets the body’s need for cortisol.  Adrenal crisis is a medical emergency and can be life-threatening if not diagnosed and treated in a short period of time.  Addison's and adrenal insufficiency are not widely understood, even within the medical community.     

Social Media

Our social media reach has grown steadily over the years, and, thanks to thoughtful content promoting audience engagement, it currently stands at a reach of over 31,000 across Facebook, Instagram, LinkedIn and X and with a growing reach on BlueSky.   Our audience consists of our members and non-members with a diagnosis of adrenal insufficiency, their carers and supporters, and healthcare professionals.

We use Loomly to help organise and schedule our posts, aiming to post at least 3 times a week.  Our community respond particularly well to both educational and emotive topics, but we aim to keep a good diversity between the focus of posts, and will include fundraising, news, updates, shop alerts, educational articles, member information etc. 

Our social media links our community back to our website for more information as well as signposting out to other organisations as appropriate.

Key Responsibilities

• Develop and implement our social media strategies to increase awareness and engagement 

• Collaborate with the Communications and Health Liaison Manager to create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), Threads, Bluesky, and LinkedIn 

• Use Canva to design visually appealing graphics in line with our brand guidelines 

• Schedule posts via Loomly 

• Create short reels or video clips to enhance engagement 

• Monitor and respond to comments and messages with patience, empathy, and clear language 

• Analyse social media metrics and provide regular reports on performance 

• Stay up-to-date with social media trends and best practices 

• Collaborate with the Communications and Health Liaison Manager to ensure consistent messaging and branding 

Requirements

• Proven experience in social media management 

• Excellent written and verbal communication skills 

• Ability to create short reels or video clips 

• Strong understanding of social media platforms and their respective audiences 

• Confidence in using Canva for content creation 

• Desired: Experience with scheduling posts via Loomly or similar 

• Highly organized with strong attention to detail 

• Proactive: ability to work independently and manage time effectively to make best use of the flexible work pattern and limited hours 

• Passion for health advocacy and supporting individuals within the Rare Disease space. 

Benefits

• Flexible working hours 

• Opportunity to make a meaningful impact to the lives of individuals with Addison's disease and adrenal insufficiency. 

• Gain experience working with a dedicated, passionate and energetic team.