Service manager jobs in pontyclun, rhondda cynon taff

You will be responsible for coordinating the internal operations of the organisation including contract management, ICT, office and HR support.  This role will also be responsible for travel logistics, event administration, contractual, grant and financial administration and internal office systems. This would include but is not limited to reviewing financial reports, checking invoices and timesheets, booking meeting spaces, catering for meetings, booking staff travel, insurance renewal and support on managing the IT and HR providers.

The appointee will also take the same role for CoST – The Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 21 countries.

Key responsibilities: 

Execute financial administration tasks to time (25%):

• Add invoices to the accounting software package Xero purchase ledger 

• Support payments to suppliers and partners. 

• Preparing sales invoices for submission 

• Review invoices and timesheets submitted by consultants prior to payment. 

Organising and providing meeting support (15%):

• Organise meetings and international workshops in the UK and in overseas locations within an agreed budget. This includes the planning and coordination of logistics, such as participants registrations, venue selection, travel arrangement, accommodation and catering, as well as the circulation of meeting documents and invitations, and the processing of travel expenses and invoices. 

• Provide on the day support for meetings and workshops including catering and ICT. 

• To provide secretarial support to the Board of Trustees. including identification of appropriate meeting dates, circulation of papers and drafting of minutes.

• Update information concerning Trustees and the latest audit with Companies House. 

Support the administration and monitoring of grants agreements (15%)

• Coordinate the invitation and submission of grant proposals. 

• Prepare draft grant agreements based on approved applications. 

• Review quarterly financial reports submitted by partners in receipt of grant funding highlighting any areas of concern and improvement. 

• Carry out internal financial audits of partners in receipt of grant funding highlighting any areas of concern and improvement in how the funding is managed. 

Coordinating the administration and monitoring of consultancy contracts  (25%). 

• Support the recruitment, negotiations and management of consultants and advisors including coordination with the client. 

• Prepare draft consultancy contracts based the agreed scope of work and conditions. 

• Coordinate and monitor consultants’ timesheets to capture time billed against the days allocated in the contracts and approval process. 

Execute office administrative tasks to time (20%)

• Coordinate, relay internal emails to staff, reserve equipment and venues for presentations and in-person staff meetings, maintain office calendars and send out meeting reminders. 

• Provide administrative assistance to colleagues when necessary. 

• Coordinate ICT issues with the service provider. 

• Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing. 

• Maintaining staff personnel files and holiday and sick leave records 

• Support renewing insurance policies.

• Support the development of operational policies including financial procedures, employee handbook etc. 

• Support organisational planning and diary management. 

• Provide administrative assistance to colleagues when necessary. 

• Coordinate shared meeting space, travel, ICT and HR support agreements and operations to ensure the company provides the agreed service. 

Experience 

At least 2-3 years’ experience of operational administration and/or assistance with programme oversight, including implementation and governance.

Experience of administering financial, contracting and operational systems. 

Experience of project management and events administration, both online and in person.

Desirable Experience 

International travel logistics and finance administration. 

Background in not-for-profit sector. 

Essential Attributes: 

Legally able to work in the UK. 

Excellent written and verbal communication skills. 

Proven project management, administrative and organisational skills 

Strong attention to detail. 

Excellent ICT skills especially excel. 

Highly motivated with an ability to work within budgets and meet deadlines. 

Ability to prioritise, plan and organise work. 

Commitment to EAP’s Mission, Vision and Values. 

Strong diplomacy, networking and relationship-building skills. 

Desirable attributes 

A graduate. 

An interest in international development, infrastructure and public policy. 

Experience of using purchaser ledger systems such as Xero. 

Knowledge of charity accounting. 

Knowledge of contracting consultants and grant agreements. 

Key relationships: 

EAP Executive Director 

EAP Director of Programmes 

EAP Lead Policy and Research Adviser 

EAP Communications Manager 

EAP Senior Finance and Office Manager 

EAP Senior Programme Manager

CoST Head of Members and Affiliates 

CoST Regional Managers and Technical Advisors

EAP Board of Trustees 

CoST Board of Trustees 

Strategic Partners 

Associates 

Accountabilities 

Delegated budget / financial authority – 0 

Number of people managed directly – 0 

Number of consultants managed – 0 

Authority level for purchase of resources, materials or services - £0k 

We are recruiting for a interim HR Manager for a amazing children's hospice . You be covering for sickness so the role will be 2 to 3 months. They are happy with part time or full time and you be covering and delivering of proactive and effective employee relations and HR compliance. Must be able to start Immediately

Hybrid working 2 days from home, for the interim cover they are open to part time 20 hours or full time .

The Role
Lead on employee relations issues including disciplinary, grievance, performance management, sickness absence, and conflict resolution, ensuring consistent and fair outcomes.
Provide timely and accurate ER advice to managers and staff, ensuring alignment with employment law, internal policies, and organisational culture.
Maintain accurate case records and documentation for all ER matters to support legal
Coach and support line managers in handling complex people management issues with confidence and consistency.
Build trusted relationships with staff and managers to identify and resolve potential employee concerns early.
Liaise with legal advisors when needed, ensuring cases are handled within legal frameworks and risks are minimised.
Lead or assist in the regular review and updating of HR policies, procedures, and employee handbooks to reflect legislative changes and organisational needs.
Support managers in the consistent application of HR policies, identifying areas for improvement or clarification.

The Candidate
CIPD Level 7 qualified (or working towards) or compensating work experience.
Extensive experience managing employee relations cases including disciplinary, grievance, and performance matters.
Strong working knowledge of UK employment law and HR best practice.
Line Management experience.
Experience advising managers on complex ER matters and managing sensitive conversations.
Knowledge of policies and procedures relevant to ER, including sickness absence management.
Understanding of the GDPR, DBS and NMC compliance requirements.
Competence with payroll systems, and Microsoft Dffice tools.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Opportunity:

Nigel Wright Group are proud to be partnering with a transformative and growing social impact organisation in their search for a Business Development Manager. Our client is a passionate, values-led charity and their mission is to bridge the gap between talented individuals and employers offering rewarding job opportunities, creating a thriving community where everyone has the chance to succeed. They deliver on skills shortages, push back on regional unemployment and contribute to a national reduction in reoffending. Following a significant inward investment, our client is positioning itself to embark on an ambitious nationwide scaling-up programme. The newly created Business Development Manager role can be based anywhere in the UK and carries the responsibility of contributing to the organisation’s overarching strategic plan, while also leading the development and implementation of the accompanying income generation strategy. 

Role Profile: 

• Lead and coordinate activities to position the charity for successful public sector contracts and tenders.
• Identify and pursue new and repeat business opportunities; attend market engagement events and monitor sector trends.
• Develop strategic partnerships to enhance reach and impact.
• Maintain a comprehensive and up-to-date pipeline of business development and grant opportunities.
• Prepare and submit high-quality, competitive tenders as a lead or subcontractor.
• Develop proposals aligned with service specifications, incorporating input from operational teams.
• Collaborate with the CEO and Finance Director to ensure accurate, fully costed and competitive bid pricing.
• Write and submit persuasive bids via relevant online platforms.
• Line manage a Grant Writer, overseeing the submission of high-value and multi-year trust and foundation applications.
• Support the CEO in cultivating relationships with major donors and securing significant contributions.
• Manage public donations, lead fundraising initiatives, and ensure compliance with fundraising regulations.
• Produce compelling quarterly impact reports to communicate the charity’s outcomes to funders.

Person Specification:

• Demonstrated success in writing and securing competitive tenders, particularly within the criminal justice or related sectors.
• Proven ability to develop high-quality bids for statutory funding.
• Extensive experience in generating significant income from charitable trusts and foundations.
• Strong background in designing or contributing to effective income generation strategies.
• Experience in leveraging social value commitments—especially through government procurement and Section 106 obligations—is highly desirable.
• Skilled in building and maintaining relationships with high-net-worth individuals.
• Excellent communication and interpersonal skills, with the ability to influence, network, and engage diverse audiences.
• Knowledge of the criminal justice system or related fields is a strong advantage.
• Awareness of the employment challenges faced by people with convictions is desirable.

Behaviours:

• Maintains a non-judgemental approach when working with individuals with lived experience of the criminal justice system.
• Committed to inclusive, anti-discriminatory practices.
• Demonstrates alignment with and respect for the organisation’s Christian ethos and values.

Other Information: 

• This is a full-time role offered on a hybrid/remote working pattern
• Occasional visits to the Newcastle head office plus business travel around the UK 
• Nigel Wright Group is retained on this search and as such, any direct third party supplied or referred applicants/CVs will be forwarded to Nigel Wright for consideration as part of our process.

Ideal opportunity to develop and manage JET’s youth programme delivery in Oxfordshire and Wiltshire, helping young people be the best they can be. 

A flexible and rewarding position within a dedicated and supportive team, working together to develop and deliver teamwork, leadership and employability programmes that inspire the next generation to realise their potential. 

Are you looking to join an exciting organisation that’s truly making a difference?  

The Jon Egging Trust are seeking a dynamic and highly motivated individual to take on the role of Regional Manager in Oxfordshire and Wiltshire. The ideal candidate will be passionate about supporting young people to reach their full potential and bring experience in coordinating youth programmes in partnership with key stakeholders such as schools, military, corporate and educational stakeholders.  

The successful candidate will possess excellent organisational skills, have a solutions-focused mindset and a proactive approach to overseeing impactful and inspiring delivery. Relationship building is a key aspect to this role, as is the ability to manage multiple workstreams, ensuring high standards of delivery and responding flexibly to challenges that may arise. 

The role will be responsible for maintaining and creating new relationships with school staff, local partners (including military, corporate and educational organisations) and volunteers to ensure programmes meet the needs of our young people. Working closely with the Area Director South, the post holder will be forward thinking and help to grow JET’s presence locally through identifying new opportunities within Oxfordshire and Wiltshire. 

The post holder will be based from home, with a requirement to travel to schools and partner sites within Oxfordshire and Wiltshire (predominantly between Brize Norton and Salisbury). Fuel expenses are paid, and travel time is included as part of your working hours. Core delivery time is usually within the school working day and during school term time only. All other working hours can be managed with flexibility by the post holder to ensure that meetings with partners and colleagues, plus administrative tasks, are completed as required. You will be expected to work at least four days a week. 

You will be joining a fantastically motivated and committed team who are all passionate about improving the lives of young people through our specialist youth programmes.  

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)  

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes:  

• Flexible working  
• Enhanced annual leave 
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 
• Enhanced family leave

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. 

The closing date is Monday 14th of July at 23:59. 

Interviews will be held the week commencing Monday 21st of July, with stage 1 interviews being held online (via Microsoft Teams) on Tuesday 22nd of July. Stage 2 interviews will be held in person within Oxfordshire or Wiltshire (Venue to be confirmed) on Friday 25th of July. 

The stage 2 in person interview on Friday 25th of July will consist of a formal interview, a presentation and a written task. The topic of the presentation will be given upon invite to interview and the written task information will be given at the interview. 

Questions?

Contact us through our website. 

Please note:  

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs across a range of sectors.

GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.

We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

For more information, visit: www.gisf.ngo

Job details

Are you passionate about improving safety and security for NGOs around the world? Join GISF as our new SRM Technical Adviser and help shape the future of NGO security risk management.

We’re looking for someone with solid, hands-on experience in NGO safety and security—someone who knows the field, understands the challenges, and wants to make a difference. You’ll be a confident relationship-builder, comfortable navigating both the NGO and commercial worlds, and keen to turn research into real-world tools.

What you’ll be doing

• Lead technical development: Create, update, and promote GISF’s technical guides and tools—making sure they’re relevant, practical, and genuinely useful for NGOs of all sizes.
  • Provide expert input into GISF’s research projects, ensuring technical accuracy and real-world applicability.
     
• Deliver training and workshops: Design and run training sessions for a wide range of participants, from INGO Security Directors to national NGO focal points.
  • Provide ad-hoc technical advice to members and prospective members on developing internal SRM structures and systems.
     
• Strengthen coordination: Offer bespoke advisory support and mentoring to NGO platforms, including technical assistance for forum leadership and members.
   
• Be ready to deploy on short-term assignments to help improve NGO security coordination where it’s needed most.
   
• Facilitate roundtables in response to crises or periods of elevated security risk.
   
• Strengthen the working relationship between NGOs and the UN via SLT
   
• Represent GISF externally: Build and maintain strong connections with regional coordination groups, specialist working groups, and other stakeholders.
  • Collaborate with GISF’s policy and engagement teams to translate operational  insights into advocacy positions, donor engagement, and external messaging.
     
• Stay ahead of the curve: Ensure GISF’s services stay up to date by tapping into your networks and keeping an eye on emerging challenges and innovations in SRM.
  • Identify emerging knowledge gaps, and coordinate with relevant teams or individuals to address them.
     
• Internal Support: You’ll lead on GISF’s own security management, ensuring the safety and security of GISF staff and activities, including pre-travel risk assessments and appropriate training.
  • Contribute to funding proposals and the design of new projects or initiatives.

What we’re looking for

You’ll need a strong background in NGO security, an instinct for collaboration, and a desire to contribute to a mission-driven organisation. If you’re someone who enjoys turning complex issues into practical solutions—and can do it with clarity, humility, and a sense of humour—we’d love to hear from you.
 

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• Unique opportunity to shape NGO risk-management into the future

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Winston’s Wish turn up the dial across our corporate partnerships fundraising. As our Corporate Partnerships Fundraiser, you will be responsible for growing income from new and existing corporate supporters through creative fundraising and engagement plans and efficient account management, ensuring all partnerships have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.

Working with a high level of autonomy, but within a supportive and friendly team, you will develop a live pipeline of prospects, be creative in delivering ways to keep corporate supporters engaged and provide strong stewardship to foster long-term and sustainable partnerships.

If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.

Main Responsibilities

Account Management and Stewardship

• Confidently manage a portfolio of existing corporate supporters who, together, make a significant difference to the lives of grieving children.
• Support the delivery of the corporate supporter activities, contributing to a team target.
• Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.
• Execute and adapt bespoke campaigns.
• Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
• Provide comprehensive stewardship for our corporate supporters.
• Prepare regular communications, rewards and incentives and feedback.
• Tailor impact reports to ensure supporters understand and are inspired by the impact of their support.
• Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.

Fundraising

• Identify new prospects in areas and industries where the charity is less known.
• Manage pipeline, approaches and KPIs to meet ambitious income targets.
• Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.
• Work with our Events Manager to leverage and maximise corporate participation in our evolving events programme.
• Deliver and submit creative and persuasive pitches, proposals and applications.
• Explore, develop and expand ways in which businesses can support the charity through new corporate supporter products and platforms to cultivate new and enhance existing relationships, e.g. employee volunteering, Charity of the Year, cause-related marketing, sponsorships and point of sale opportunities.
• Continually raise the profile of Winston’s Wish by networking and representing the charity at events as required.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• ·Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Desire to deliver the highest level of experience to corporate supporters and partners.
• Experience of prospecting and new business development.
• Experience of corporate giving mechanisms and platforms.
• Proven track record of fundraising from corporates in the not-for-profit sector, or similar transferable experience gained in the commercial sector.
• Highly professional, flexible and committed to achieving and exceeding KPIs.
• Exceptional communication and interpersonal skills.
• Excellent time-management and organisational skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
• A creative thinker and quick to respond to opportunities.

Desirable

• Understanding of child bereavement.
• Evidence of continued professional development.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: Friday 4th July 2025

Interview date: Wednesday 16th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.

Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones. 

A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.

This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.

As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.

You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.

As Account Manager, you will: 

• Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
• Lead renewals, procurement coordination, and contract amendments with precision and confidence
• Identify opportunities for account growth and present tailored solutions to increase value
• Deliver training and guidance to help clients fully utilise the organisation’s tools and services
• Coordinate with internal teams to address client needs
• Re-establish contact with lapsed accounts and improve overall relationship depth
• Track usage and maintain detailed CRM records to support internal reporting and performance reviews
• Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels

Essential criteria

Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants. 

• You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
• You have thorough knowledge of government procurement, compliance, and budgeting cycles
• You are able to evidence success in managing large or complex accounts with multiple stakeholders
• You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
• You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
• You have strong organisational skills and attention to detail in a fast-paced, remote environment
• You are confident communicating value and renewal strategy to senior client contacts
• You are proficient in using CRM systems such as Salesforce
• Your time zone is GMT or EST (or very close to)

Are you a forward-thinking Learning and Development Manager with experience of working for a charity? Would you like the opportunity to make a tangible difference for an amazing organisation over the next 6 months, on a part-time basis (30 hours per week).

Refuge believe that no one should live in fear of violence or abuse. As the country’s largest single provider of specialist domestic abuse services, they are a feminist organisation passionate about creating a safer, more equitable world for women and girls.

The purpose of the Interim People Development Manager role is to deliver high-impact learning and development services that help Refuge be a great place to work and support their strategic priorities. You will lead and motivate their small but high performing training team to roll out blended learning, accredited qualifications, leadership development, and a brand-new LMS. The Interim People Development Manager is a remote position with little need to attend their office in central London. The pro rata salary based on working 30 hours per week will be £42,400 + £2,400 London Weighting if you live in London or the home counties.

The key responsibilities of the role include:

• Leading and developing the Training & Learning team, delivering high-quality, customer-focused learning programmes including blended learning, onboarding, management development, and accredited training.
• Driving strategic learning initiatives by designing and implementing a training strategy, policies, and competency frameworks aligned with Refuge’s values and EDI principles.
• Collaborating across the organisation, providing expert coaching and guidance to managers, supporting local team development, and embedding a culture of continuous improvement.
• Overseeing learning systems, including the implementation of a new Learning Management System (LMS), managing training requests, e-learning delivery, and robust evaluation and reporting.
• Ensuring all training complies with Refuge’s policies and safeguarding commitments, fostering an inclusive and supportive environment.
• Managing training budgets and partnerships effectively, contributing to organisational development and supporting the wider People & Culture team as needed.

You will be a great fit for this role if you are passionate about people development and inclusive leadership, with experience delivering strategic learning initiatives in a mission-led environment. You will bring confidence in using digital tools, particularly LMS platforms, to enhance learning experiences. Adaptable and collaborative, you thrive in fast-moving settings, support others with empathy, and are deeply committed to equity, diversity and inclusion in everything you do.

Refuge is committed to inclusion and proudly support the Living Wage, Disability Confident, and Anti-Racism Charter initiatives. They welcome applicants from all backgrounds, especially those with lived experience, and individuals who are racially minoritised, disabled, D/deaf, neurodivergent, or LGBTQI+.

The interview process will consist of a one stage interview held over MS Teams on the 26th June 2025.

For more information on this exciting role, please get in touch.

About NZF

National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.

It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.

This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.

How this post supports NZF’s vision and mission

The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.

The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.

To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.

Typical Accountabilities of position:

Board and Senior Leadership meetings:

· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.

· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.

· Maintain consistent Terms of Reference across all Board Committees.

· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.

· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.

· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.

Compliance:

· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.

· Coordinate the narrative, design and approval of the Annual Report and Accounts.

· Ensure appropriate governance information reflected in external communications.

· Ensure full and accurate reporting provided to grant funders.

Governance and risk management

· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.

· Manage and maintain risk registers across the departments.

Approach

· Comply with relevant legislation and regulation ensuring that good practice is observed.

· Understand and support the vision, mission and aims of NZF.

· Adhere to and champion NZF’s policy and practices on safeguarding.

· Ensure the approach is coordinated with key stakeholders across the organisation.

· Undertake any other duties requested by the line manager commensurate with the role.

Relationships and Stakeholders

· Executive Team, Trustees, Advisors and other staff across the organisation

· External consultants, freelancers, and partners

Why work with NZF?

• Flexible working 

• Enhanced Maternity / Paternity pay 

• Ethical pension 

• Health cash plan (Medicash) 

• Days off for religious holidays 

+ How to apply

Please send a cover letter with a CV. 

The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.

 Applications close – Friday 27 June 2025.

Interviews expected – Week Beginning 30 June 2025.

For more information about the role or how to apply, you can click on the job pack Governance Officer Job  on the website ( NZF) under vacancies. 

Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request. 

The Chief Operating Officer (COO) is a key member of the senior 
leadership team, responsible for overseeing the operational and 
financial management of the charity. 

As a Chartered Accountant, the COO will bring strong financial 
expertise and strategic insight to ensure the charity’s resources 
are efficiently and effectively used to deliver its mission. 

This includes managing the day-to-day operations, ensuring 
financial health and compliance, driving operational efficiency, 
and working closely with the CEO and Board to implement the 
charity’s strategic vision.

Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.

What you’ll do

• Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Deputy Head of Care

£45,000pa + Company Car and benefits (25 days annual leave and pension)

This is a national role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.

Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.

Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about these benefits and working with us please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send an up-to-date CV with a covering expression of interest letter to us via the link.

Closing date for applications is 20th June.

First interviews will take place at Cassini court on 21st June, with second interviews thereafter.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Registered Charity No: 1070532

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

About the Role

This is a unique opportunity to lead a small, values-driven charity with a growing reputation. As Director, you will:

• Drive our strategic and operational development
• Manage our staff team and support their growth
• Ensure robust governance and sound financial management
• Promote our services and lead on funding and partnerships
• Oversee service delivery and maintain high standards of care

What We’re Looking For

We’re seeking someone with:

• Proven leadership in the third or health sector
• Understanding of counselling and mental health provision
• Strong financial, strategic, and fundraising skills
• Excellent communication and people management experience
• A collaborative, compassionate approach aligned with our mission