Service manager jobs in potters bar, hertfordshire
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Play a vital role to ensure that the voices of lived experiences contribute effectively to the development of policy, research, and services in eating disorders.
We are recruiting maternity cover for a Co-production Officer role at Beat, the UK’s eating disorder charity. You will work passionately to ensure that the voices of people with eating disorders and their carers (referred to in the team as experts by experience) contribute effectively to the development of research, policy, and services. This will include projects led by researchers, clinicians, or policymakers that we are supporting with co-production, and projects within Beat.
The role is based remotely and will require evening work for the facilitation of co-production groups and sessions.
Beat offers flexible working across four days/week, more details on the role and how to apply are available in the candidate pack.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.



The client requests no contact from agencies or media sales.
We're recruiting for a new role for someone to lead on People and Culture at Involve.
Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.
The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.
The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission.
We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a trained Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 12 May 2025
Interviews will take place on Thursday 15 May 2025
For further information and an application pack please go to our website via the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion
Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences.
This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.
Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.
About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.
We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.
This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.
You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines. You will have a proactive approach and be willing to travel or work unsocial hours on occasion.
You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.
If you are interested in the role and meet the criteria, we will look forward to hearing from you.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
We will be holding first-round interviews w/c 19th May 2025
This post will be responsible for supporting the Financial Controller in all aspects of the financial management of the charity. This post will take an active role in supporting both overseas and UK staff with financial management. The post will also be responsible for producing monthly/quarterly project finance reports both internally and externally. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. They will have the ability and communication skills to build strong working relationships at all levels across the organisation, including non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and will preferably be at least part qualified.
The client requests no contact from agencies or media sales.
As Philanthropy Lead, you will be responsible for designing and delivering a successful high-value donor programme, cultivating relationships with high-net-worth individuals, co-investment opportunities with trusts and foundations, and leading Youth Music’s philanthropy to meet ambitious income and activity targets.
Your role will manage Youth Music’s donor pipeline, acquisition and retention strategy, making use of relationship management tools to optimise donor experience and track fundraising performance. This is a new position within Youth Music, and so we expect the successful candidate will help shape the role.
Reporting directly to the CEO, you will play a crucial role in Youth Music delivering its long-term fundraising strategy, to ensure a sustainable future for UK grassroots music which enables marginalised young people to make and monetise music.
You are a strategic and results-driven fundraising professional, with a proven track record of securing significant five- and six-figure donations from high-net-worth individuals, as well as successfully applying for grants and co-investment from charitable trusts and foundations.
You have strong relationship-building and influencer networking skills, confident engaging and working alongside senior stakeholders to cultivate and deliver value.
You are experienced in leading and motivating team members to deliver high-performance, whilst building a culture of philanthropy which aligns with the values and mission of the charity.
You have excellent communication skills, with the ability to craft clear and compelling fundraising narratives.
You possess deep knowledge of best practices in donor stewardship and fundraising compliance.
Key Responsibilities
- Work alongside the CEO to design and deliver a high-value philanthropy programme aligned with long-term fundraising strategy.
- Secure five- and six-figure contributions from major donors, and grants from charitable trusts and foundations to meet income and activity targets.
- Cultivate relationships with high-net-worth individuals, creating compelling proposals for financial support.
- Prospect and apply for grants and co-investment from UK creative industry trusts and foundations.
- Build and manage Youth Music’s donor pipeline, acquisition and retention strategy.
- Develop effective donor engagement through newsletters, events, site visits, and other personalised stewardship activities.
- Use management tools to optimise donor experience, track and report on fundraising performance.
- Lead and inspire Youth Music’s cross-team philanthropy efforts.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
- Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.
Person Specification
Minimum Criteria
- Two years’ experience in a similar role.
- Experience of raising five- and six-figure donations.
- Deep knowledge of best practices in donor stewardship and fundraising compliance.
Other Essential Criteria
- In-depth understanding of major donor fundraising principles, including donor cultivation, stewardship and retention.
- Experience developing and delivering philanthropy programmes to increase income from major donors.
- Strong relationship management skills with the ability to engage, influence, and retain donors.
- Excellent written and verbal communication skills, including writing compelling funding proposals.
- Strategic thinker with strong problem-solving and negotiation abilities.
- Familiarity with philanthropy research, donor pipeline management, and CRM systems.
- Awareness of grant application processes and requirements for charitable trust and foundations.
- Understanding of fundraising compliance, including data protection and UK regulations.
- Passionate about Youth Music’s mission and committed to achieving ambitious fundraising goals.
- Collaborative, inclusive, and proactive, with a commitment to equity and delivering impact through philanthropy.
Desirable Criteria
- Experience fundraising through legacies or corporate partnerships with a crossover to major donors.
- Strong network of high-net-worth individuals and/or charitable trusts and foundations in the UK.
- Experience in a youth or music-oriented organisation.
- Understanding of the music education and/or music industries landscape.
- Passion for music and interest in its benefits for young people and society.
The client requests no contact from agencies or media sales.
As London Programme Lead, you will play a critical role in managing and growing our impact across the capital. You will be responsible for the successful delivery of our training and employment programmes, working closely with key stakeholders, including trainees, employer partners, funders, and community organisations.
This role requires a dynamic leader with Programme management skills, an understanding of employability initiatives, a passion for social impact and knowledge and experience in safeguarding. You will have management experience and you’ll lead a team working to support our London operations.
This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in the local community. This is an ideal role for someone who wants to take a leadership position in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insights Analyst - Charity - FULLY REMOTE
Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.
As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.
Key Skills:
- Proficient in SQL for querying and manipulating data to extract meaningful information.
- Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
- Familiarity with the Google suite, Google Sheets, Google Meets, etc.
- Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.
Contract Details:
- Position: Permanent (Fully Remote)
- Salary: £40,000 per annum
- Location: Home-based, ideally UK
This is an exciting opportunity to join a dynamic team within a truly impactful organisation.
To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.
About the Job
It is an important time at Sophie Hayes Foundation. Our strategy ‘Sustainable Freedom from Modern Slavery’ has launched and the charity is in a period of exciting transformation. This role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence, and a positive future – with soaring numbers of referrals to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.
But we cannot do this work without funds. Alongside a small, friendly, and dedicated team, you will coordinate and deliver a range of fundraising activities.
About You
This role would suit someone looking for meaningful, creative, and varied work, in an enthusiastic and motivated team.
You may have started to build a career in charity fundraising, corporate business development, or related areas.
You may have gained some experience across multiple different types of fundraising and development such as grant applications; donor relationships; community events; or institutional bidding.
You may enjoy networking and relationship building; designing creative projects, bids, activities, and events; and also, be comfortable with data management via a CRM.
We would love a team member who is efficient, reliable, creative, enthusiastic and ready to get stuck in helping across our range of fundraising activities.
We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives. We are happy to discuss adaptations to the role and the recruitment process.
If you find this role exciting and feel you have some, but not all the skills needed, please do reach out for a conversation.
What You’ll Do
• Trusts & grants: Work with the Development & Communications Manager to write and submit compelling funding applications to trusts, foundations and grant-making bodies to secure new and repeat funding.
• Scout for, build and maintain relationships with existing and new funders, donors, and partners, ensuring ongoing engagement and support.
• Events: Plan, organise and manage fundraising events, including overseeing event logistics, participant engagement and post-event follow up.
• Work with the Development & Communications team to generate new, innovative fundraising concepts and bring them to fruition.
• Manage the database of funders and donors and ensure contact is up to date.
• Support with monitoring and evaluation, including reports to funders
• Work closely with the communications team to ensure coordinate donor and external communications, and to contribute to our social media presence
• Identify roles and responsibilities that could be delegated to volunteers to maximise their support, supervising those assigned to you.
• Represent the Sophie Hayes Foundation with colleagues at meetings and events with external stakeholders. This may include deputising for more senior colleagues on occasion.
• Ensure the highest standards of safeguarding across all activities.
• Other duties which may arise under the implementation of the new strategy, as directed by the Development & Communications Manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.
With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.
Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target.
The successful candidate will:
- Have a minimum of two years’ experience in Fundraising
- Demonstrate strong relationship-building and networking skills.
- Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
- Be analytical in approach to tracking performance and impact.
- Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support.
- Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office
If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.
Please note: that you will be required to travel easily within the London area to attend community and corporate events.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hammersmith, London – hybrid, minimum 2 days per week in officeClosing date for applications: 24 May 2025
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment
About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.
Role Overview
As the Sales and Partnership Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.
Key Responsibilities
- Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
- Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
- Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
- Market Research: Conduct competitor analysis to enhance our offers and pricing.
- Negotiation: Lead negotiations to overcome barriers and secure sales.
Requirements
- Proven Sales Experience: Demonstrated success in meeting significant income targets.
- Market Research Skills: Ability to analyze market trends and improve existing offers.
- Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
- Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Salary range £27,000 – £30,000 per annum | 35 hours per week (Full-time) | Fixed term contract to March 2026 with possibility of extension
Hybrid work model involving home and weekly office-based working in Bethnal Green
Do you want to be at the forefront of national reforms improving access to justice for sexual violence survivors?
Women and Girls Network (WGN) and Centre for Women’s Justice (CWJ) are seeking a committed paralegal with feminist values to join its Legal team and play a part in this ground-breaking new work.
The successful applicant will work as part of WGN, supporting survivors of sexual violence to access high quality legal advice relating to their rights as survivors of sexual violence within the criminal justice system.
About the role
We are seeking a motivated and empathetic Sexual Violence Paralegal to join our Sexual Violence Legal team and support the delivery of our pioneering Sexual Violence Legal Pilot. This is an exciting opportunity to be part of a dynamic, survivor-centred legal service committed to improving access to justice for those affected by sexual violence.
As a key member of the legal team, you will assist lawyers with casework, support client care, and ensure the smooth operation of our legal advice service. Your role will be integral to ensuring survivors receive high-quality, compassionate, and informed legal support.
About you
You are highly organised, detail-oriented, and committed to working in a trauma-informed, survivor-focused manner. You bring a strong interest in legal issues affecting survivors of sexual violence and are eager to learn and contribute meaningfully to the work of the team. Experience working in a legal or support services setting is desirable.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage. Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
The Centre for Women’s Justice (CWJ) aims to help women and girls who are subject to male violence get better access to legal remedies to defend and enhance their rights; CWJ’s mission is to hold the state to account and challenge discrimination in the justice system around male violence against women and girls.
How to apply
Please visit our website for more information and to download an application form. Completed application forms and equal opportunities monitoring forms should be submitted by 9am on Tuesday 27th May 2025.
Interview details
Interviews are expected to take place on 17th June 2025, however, please note that dates may be subject to change.
Further information
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will provide advice and representation to rough sleepers within northwest London to end homelessness. By resolving immigration status of service users, you will help eliminate destitution and allow them to access support for a better future - an initiative funded under the London Councils Homelessness Project.
You will work closely with supporting organisations including local authorities and homelessness organisations to break down barriers caused by immigration status and support migrant communities to thrive and become independent.
Established in 1970, NKLC is the first community-based legal service centre that fights for equality and justice for the disadvantaged residents our locality. We are proud that we have ended homelessness for many within our community who now have access to employment and study for a better future ahead. Sadly, due to In the height of the cost of living crisis, homlessness persists in the capital. As a result, the Mayors project has now been extended to end of March 2026 so we can continue supporting those facing destitution.
Vacancy Details:
To apply for the post, please email your CV with a detailed statement of no more than 1000 words demonstrating how you meet the Person Specification Criteria and Specific Details section. You must cover all sections of the Specification in the same order.
Closing date for applications:
Applications will be reviewed, and interviews offered on a rolling basis until the position is filled. Shortlisted candidates will be initially contacted by email. If you have not received a response within 7 days of submission, please assume your application was unsuccessful.
If you have any disabilities and require special arrangements for interview process, please highlight this at the end of your statement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
● To support the delivery of Youth Action Alliance
● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
● To maintain a diary and manage all incoming calls and all correspondence
● To develop good working relationships across all YAA teams and external partners
● To attend and support meetings including minuting (including evening, weekend and events as/when required)
● To collate and maintain all documentation relating to the business
● To act as a point of contact to all Board of trustees, staff, participants and stakeholders
● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
● Maintaining risk assessment and action logs
● To ensure the main office is kept clean, tidy and presentable
● To maintain the Memberships master sheet and contracts
● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
● To manage referrals in and out of YAA
● To closely work with and support the CEO to support in their work duties
● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date
● To process all organisational income and expenditure and maintain and update all financial documentation accurately
● To assist and support all staff with the smooth operation of all finance matters
● To provide accounts against budgets for the Board of Trustee meeting
● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with
Person Specification
Essential
● A college equivalent qualification
● Experience in developing and implementing administrative systems
● Able to work independently or as part of a team.
● Good Organisational and administrative skills and experience
● Database experience – experience in managing and administering databases, or a willingness to learn
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Ability to work calmly and efficiently whilst managing complex workloads
● Attention to detail – being able to provide accurate and up-to-date information is critical.
● A positive, solution-focussed approach and a can-do attitude towards work
● Excellent IT skills – including MS Office and particularly Excel
● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.
● Acts on own intiative and works effectively under own direction
● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity
Desirable
● Trained in accounting and finance software
● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation
● Qualified or part-qualified in a recognised accounting qualification
● Experience working in a youth organisation
● Knowledge of the charity sector
● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy.
Job Types: Part-time, Fixed term contract
Contract length: 18 months
Pay: £25,459.20 per year
Expected hours: 28.8 per week
Schedule:
- 4 working days
- Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.