Service manager jobs in redbridge, london

We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.

£60,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.

What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.

* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.

* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.

* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.

Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Please see our website for full Job description

GamCare is looking for dedicated Helpline Advisers to provide essential support to those affected by gambling-related harm.

GamCare offers helpline support through multiple channels, including our Freephone Helpline, Live Chat, WhatsApp, and other digital platforms such as forums and chatrooms. The Helpline operates 24/7, 365 days a year, ensuring support is always available.

As the first point of contact, you will offer help, advice, and emotional support to individuals struggling with their own or someone else’s gambling. As part of our award-winning Helpline team, you will work on a rotating schedule with shifts running from 7am to 3am.

In return, we will provide you with comprehensive training, regular supervision, and a full CPD programme to support your development. 

About You

As the successful candidate, you will hold a professional qualification in Health, Social Care, Psychology, Youth or Community Care, such as NVQ Level 3 or above, or a Diploma in Mental Health Nursing, Counselling, Addiction Studies, Advice, and Guidance. Alternatively, you will have demonstrable experience of working with vulnerable individuals affected by addiction harm and/or complex needs.

We also welcome applications from those with lived experience of gambling-related harm, provided they have professional experience in a supportive environment and a strong understanding of safeguarding legislation.

You will be able to engage effectively, sensitively, and with empathy when supporting callers reaching out to GamCare. The ability to deliver non-judgemental, confidential support is essential to this role.

You will also play a key role in collaborative working, engaging with colleagues, stakeholders, and external partners to ensure a joined-up approach to support. Contributing to GamCare’s overall performance, you will help maintain a positive, inclusive culture within the organisation, encouraging teamwork and shared success.

Additionally, you will be committed to maintaining a strong understanding of problem gambling and will have a genuine interest in the areas of gambling addiction, treatment, early intervention, and prevention.

If you’re passionate about making a real difference and comfortable working night shifts, we’d love to hear from you!

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

For further details and to apply please click the apply button.

Closing date for applications: 19th September 2025.

Interviews will take place online via video conference – week commencing 22nd September 2025.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Appointment is subject to a DBS check.

This is a fantastic opportunity to join the vibrant Fundraising and Development team at Bancroft’s School. As the Fundraising and Alumni Assistant, you will be at the heart of building and nurturing a strong, connected Bancroft’s community - especially among alumni, donors and friends of the school as well as contributing directly to the School’s mission of changing lives through education and opportunity.

The Fundraising and Development Department at Bancroft's School comprises the Director of Fundraising and Development, Data and Development Officer and Fundraising and Alumni Assistant. They oversee the Bancroft's Foundation, alumni and community engagement, donor relations, and fundraising initiatives including events; playing a key role in advancing the School’s philanthropic and community goals.

Reporting to the Director of Fundraising and Development, you will play a key role in planning and delivering events, managing and disseminating communications and supporting fundraising efforts. This is a hands-on role for someone who enjoys rolling up their sleeves, getting involved in details and making things happen.

The purpose of this role is to strengthen relationships across the Bancroft’s community - especially alumni and potential donors - through engaging events, thoughtful communications, and proactive logistical support. This role blends relationship-building with practical execution and requires someone who is both people-focused and detail-oriented.

The post is full-time, 52 weeks per year. The working hours are 37.5 hours per week, Monday to Friday, 8.30am – 4.30pm, with 30 minutes unpaid lunch. The role will be office-based during term time, with flexibility for occasional remote work during the 18 weeks of the school holidays. Four days a week will be considered. Willingness to work evenings and weekends as required for events.

Holidays for a full-time member of staff are 27 days per year, as well as 8 Bank Holidays, to be taken during the school holidays, unless otherwise agreed by the Director of Fundraising and Development.

The salary range for the full-time role is £32,000 - £34,000, based upon experience.

We offer a generous benefits package (details are listed in our job pack), including a competitive salary, and have a commitment to supporting ongoing professional development for all of our staff.

Bancroft’s School creates a happy learning environment, where bright children are challenged and supported to become the best versions of themselves. Bancroft’s is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit.

For further details and to apply, please visit our website.

Closing date: 10.00am on Monday 29th September 2025.

Interview date: Tuesday 7th October 2025. 

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to interview early applicants should a suitable candidate apply.

Bancroft’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants are required to undergo child protection screening appropriate to the role, including checks with past employers and the Disclosure and Barring Service (DBS). Bancroft’s may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media accounts, as part of their applications.

The post is exempt from the Rehabilitation of Offenders Act 1974. Bancroft’s is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are “spent” unless they are “protected” under the DBS filtering rules) in order to assess their suitability to work with children.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham. No personal care or experience is required, just the right values.

£21,606.00 per annum, working 30 hours per week.

Shift Pattern:

The role involves working on a rota pattern which will be three nights per week working 10 hours only each night on a seven day rota

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specific details about the service and team. If individual care role - details about the person.

What you'll do:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

What you'll bring:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
Flexible

For our full job description please visit our webiste
Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Description

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Citizens Essex is a relatively-young Chapter of Citizens UK, covering 3 main geographical areas: Colchester, Chelmsford, and Southend. Our ideal candidate for the position of Senior Organiser has high emotional intelligence, is curious about other people, politically astute, and is fundamentally relational. They will have a track record of making things happen, be able to work with a high degree of independence, are comfortable with uncertainty, and able to think strategically as well as operationally.  They will be interested in understanding and working with different sectors and types of organisations, as well as engaging with people from a wide range of faiths and cultures which are different to their own. They are an excellent communicator. They will learn and teach the craft of broad-based organising and be interested in receiving feedback to support their own development and growth. They will build and maintain relationships with a large number of leaders across the County and coach them to take action together on a common agenda. 

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

A Senior Organiser is mastering the craft of community organising and taking increasing responsibility for developing major campaigns, managing budgets and managing staff. They operate with a high degree of independence and are significant contributors to CUK-wide functions such as training.  Senior Organisers model the broad-based community organising methodology in their work including the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. 

You will bring communities together to drive change both locally, regionally, and nationally. This role will work closely with local civic institutions, such as churches, mosques, schools, universities, unions and other community groups to: 

• develop the leadership of people within those organisations - our 'leaders' who lead the campaigns we work on 

• help them identify the changes they want to see and create strategies to win those changes 

• strengthen institutions’ own abilities to achieve their missions. 

This includes listening to members of the community to find common issues, engaging local decision-makers through meetings, and planning in-person ‘actions’, where you might hold those in power to account. All of this work is underpinned by the knowledge that everyday people have the ability to shape the world around them. This work will be rooted locally, but you will be a part of a bigger national drive to make change alongside diverse local alliances across the UK. In Essex, the work is currently focusing on the first Mayoral Election for the County but you will also work on other campaign priorities that are developed through the institutions you work with. 

Working as a Senior Organiser for Citizens UK, reporting to Regional Supervisor for the South of England, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026  

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required 

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action 

• Work effectively with local journalists and media outlets to further CUK’s goals 

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex. 

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.  

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex. 

Identify and develop relational leaders prepared to act with others for the common good 

• Work with and learn from the best veteran leaders on key actions  

• Play a central role in the development of primary leaders; creating plans with them that are carried out 

• Nominate leaders for training on the core taster curriculum and for National Training 

Strengthen institutions and develop BBOs 

• Organise diverse alliances to work together locally but, most importantly, at chapter level 

• Create/develop a leadership team of representatives from several institutions at chapter and local that are successful in combining action with growth  

• Design organising strategies that combine internal & external action 

Support leaders through the Cycle of Action to create change 

• Take the staff lead on chapter-wide actions and campaigns; aiming to achieve significant wins at chapter/campaign level 

• Facilitate Issues Workshops and Delegates Assemblies and, in March 2026, a Mayoral Accountability Assembly 

• Develop strategies for significant impact; with comprehensive plans & tactics  

• Support actions, ensuring publicity, and facilitating high level negotiations  

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; negotiating annual membership dues and letters of understanding as required 

• Recruit and work with large organisations; ensuring that they invest into the alliance and not solely internal delivery  

• Contribute to fundraising by securing £75k-£90k per annum overall, at least half of which should be ‘hard money’ from retention and recruitment of member institutions and strategic partners. 

Contribute to effective teamwork 

• Line manage other Organisers in Essex 

• Attract and help recruit new Organisers 

• Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive coaching, support and accountability.  

• Teach entire training curriculum on National Training successfully; acting as a ‘Track Captain’ by providing meaningful feedback and support to other trainers 

• Deliver sessions at Guild Days 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Contribute to the Craft of Community Organising 

• Schedule an average of at least 3 to 4 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training; 

• Contribute to the leadership of a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience. 

Inclusion  

• Displays self-awareness of DEI issues and good practice.  

• Is alert to the impact on chapters and team members. 

• Lead, support collaboration and acts within their area of responsibility and influence.  

• Support in the resourcing, evaluation, and reporting of DEI work, as relevant 

Build relational power to further the goals of CUK 

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026  

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required 

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action 

• Work effectively with local journalists and media outlets to further CUK’s goals 

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex. 

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.  

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Bachelor’s degree in any subject or equivalent (D) 

• Evidence of further and continuing study including a possible professional qualification (D) 

Experience 

• At least three-years employment track record of successful Organising (D) 

• Demonstrated ability to lead a team; including motivating and developing more junior staff (E) 

• Experience of risk taking to create a project/situation/event that illustrates your values (E) 

• Experience of successful fundraising (E) 

• Demonstrated ability to manage complex projects on time and to standard (E) 

• Clear evidence of campaigns won and people developed (E) 

Key skills and knowledge 

• Ability to build and maintain relationships (E) 

• Ability to inspire, motivate and lead (particularly people who are different than you) (E) 

• Ability to organise yourself and others and to work responsibly in an unstructured environment (E) 

• Financial management skills including ability to set and manage a budget (E)  

• Ability to use imaginative strategies to help improve disadvantaged communities (E) 

• Ability to plan and organise under pressure (E) 

• Ability to work with and relate to all types of people (E) 

• Ability to teach and run workshops (E) 

• Ability to develop the potential of others (E) 

• Ability to communicate well verbally and in writing (E) 

Personal qualities & values 

• A passion for justice (E) 

• A good sense of humour (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E) 

• Good judge of character (E) 

• High levels of emotional intelligence (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

Please note that the role is Essex-wide and, as such, there is a practical expectation that the successful candidate will be able to drive between key locations across the county (with associated mileage costs being covered by Citizens UK).  

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interview date: week commencing 3rd November

We are looking to recruit a Retail Assistant to join our team based at our London site. You will join us on a part-time basis working 988 hours per year on an annualised contract for a fixed term period of 1 year. In return, you will receive a salary of £13,685.93 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Retail Assistant role:

We are looking to recruit a retail assistant.

You will be part of a customer focused team working across both the museum’s retail outlet and admissions point. The ideal person for this position should have excellent customer service skills and the ability to promote and up-sell products, experiences, and activities to our visitors, have a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.

Based on an annualised contract, your total annual working hours will be equal to 988 hours. A working week will have a minimum of zero hours and a maximum of 35 hours. A working shift will normally be no less than 4 hours and no more than 7 hours. A normal working week will not exceed working 5 days out of 7. Actual weekly hours will depend on operational requirements. Standard hours will be between 9.30am and 5.30pm but are subject to change based on reasonable and timely operational requirements, including working regular weekends.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
• Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cash-up and reconcile tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation.

What we are looking for in our Retail Assistant:

• Is respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner.
• Uses knowledge and experience to deal effectively with problems and make appropriate decisions.
• Willingness and ability to hold a First Aid qualification.
• Proactively and positively contributes to the work of the whole team in a way that leads to the successful delivery of individuals and/or team targets, objectives and activities
• Understands the need for flexibility in role activities and respond accordingly
• Displays a thorough understanding of their role requirements and demonstrate the skills necessary to carry out the role effectively
• Demonstrable experience in customer-focused environment

Closing Date: 9th September 2025
Interviews will take place on: 24th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

Overview:
 

This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
 

As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
 

You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment

• our team, culture and values

• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role

The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.  

Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development. 

With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty. 

This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.  

Key Responsibilities

• Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
• Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
• Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
• Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
• Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
• Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
• Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
• Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
• Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
• Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.

Work environment

• The post holder should expect to:

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience

• At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
• Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
• Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
• Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
• Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
• Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
• Experience managing detailed budgets, with strong financial accountability and performance tracking.
• Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
• Strong understanding of virtual fundraising best practices and digital supporter engagement.
• Confident using audience insight and supporter data to drive product development and communications.
• Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
• Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
• Collaborative, solutions-focused, and able to build strong relationships across teams.
• Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.

Personal Attributes
 

• Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
• Entrepreneurial and innovative — thrives on building new things and improving existing ones.
• Proactive and accountable — takes ownership and drives progress without needing close oversight.
• Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
• Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
• Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
• Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The role

We have had a truly fantastic year as partner to the London Marathon, and we’re seeking our next Head of Engagement, Marketing and Communications to join our fantastic Income and Engagement directorate and build on a momentous period of growth in reach, awareness and engagement for the charity. 

We are in transformation and this is the absolutely right time to join us as you will be part of the next phase of growth for our charity and you will get the opportunity to inherit what is already a successful and thriving department with a refreshed and brilliant new bold brand but still with scope for you to come and do more… we’ve only just scratched the surface and you could play a massive part in what we do next!

Read the job description for more exciting info about this role, but in a nutshell…

• You’ll lead marketing and communications strategy and play a vital role in helping us to achieve our ambitious goals of doubling survival and improving quality of life for everyone affected by pancreatic cancer.
• You’ll manage a talented team of marketing and communications experts, and build strong connections across the charity to facilitate exceptional cross-organisational partnership work
• You’ll lead transformational projects to revolutionise our audience experience, seize the potential of new digital developments, and maximise our brand awareness

About You 

• You need to have been doing this role at this level or similar and have a great track record of achievement and success – we need you to hit the ground running! 
• You will have a wide range of different comms and engagement experience, not just an expert in one field
• You’ll be an inspiring leader, able to motivate your team, peers and partners to reach ambitious strategic goals
• You’ll be a strategic thinker, able to see the bigger picture, prioritise effectively and influence decisions at a senior level
• You’ll be audience-led, with a track-record of acquiring, engaging and retaining mass audiences through strategic marketing and communications and transforming brand awareness 
• You have to have a strong understanding of the evolving and digital and social media landscape
• It would also be beneficial if you understand our world and are used to navigating in the complex and often highly sensitive environment of health related causes…

If this sounds like you – we’d love to hear from you!

About working for us

This is a fast-paced organisation that is committed to making a difference. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK), our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Julie Roberts (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK, as we are not able to provide sponsorship for this role.
• Please note that there will be a two-stage interview process with the first stage interviews on 29/30 September 2025. Second-Stage interviews will be held on 8 October 2025.

No agencies/sales call please – as a charity, we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

?

About Us

The vision of Harris Academy Clapham is a simple one. From our opening in September 2020, our academy is a place where ‘everything is possible'.

The Clapham curriculum is designed to meet the needs, aspirations and abilities of every one of our students. Our aim is to improve their life chances and enable them to make a positive contribution to the city and world in which they live.

At Harris Clapham, the curriculum is delivered through high-quality teaching. This is codified in our research-informed approach to pedagogy, which we call the Clapham Way. The following principles apply in our curriculum:

• Subject specific knowledge and skills come first
• Embedding and building on the basics – ensuring that every student acquires the vocabulary, literacy and numeracy skills to enable them to fully participate in society
• The curriculum must be rigorous and relevant by engaging with the best of what has been thought and said and acknowledging that knowledge is fluid and can be contested
• The curriculum must prepare for life in modern Britain and beyond, and enable Clapham students to understand their rights and fulfil their responsibilities under the Equality Act.

Through the Clapham academic, enrichment and pastoral curriculum we expect our students to develop powerful knowledge and the following values and character attributes that will enable them to achieve our vision that ‘Everything is Possible'.

Endeavour for excellence

• Learning to work hard and relish challenge.
• Learning to never give up.
• Learning to take sensible risks.
• Learning to always strive for the best for themselves and each other.

Integrity and honesty

• Always acting with kindness.
• Treating others the way they would like to be treated.

Self-belief with a global view

• Growing to have the agency to achieve their ambitions for themselves and the wider world.

Our staff are supported in their work and in developing their future careers via:

• A centralised behaviour system, with each year group supported by non-teaching pastoral leaders
• A programme of instructional coaching, supported by the Step Lab platform
• Access to a wide range of National Professional Qualifications delivered by the Institute of Teaching
• Federation subject consultant support
• Harris Federation professional development training days and networking support.

?

Summary

We are looking for a hardworking, ambitious and dynamic PA to the Executive Principal to join Harris Academy Clapham at this exciting time. You will have excellent opportunities to engage in wider Harris Federation academy improvement and professional development activities.

 

?

Main Areas of Responsibility

The key duties of this role will cover:

• Managing the Executive Principal's diary, including identifying and arranging meetings and dessiminating briefings and documents, adding any necessary deadlines
• Communications and administration, including proofreading correspondence, communicating with key stakeholders, dealing with complex enquiries, and maintaining files and contact lists
• Managing meetings
• Being the Clerk to Governors
• HR support, including managing resignations, absence leave, risk assessments and sickness records

Qualifications & Experience

We would like to hear from you if you have:

• An appropriate degree or equivalent level of education
• Training in the use of a variety of ICT packages
• Knowledge of personal assistant roles and responsibilities
• Training in typing and formatting of a variety of documents including spreadsheets
• At least two years' experience working in school or other educational establishment
• Experience of managing staff in relation to the PA role
• Some experience of human resources e.g. recruitment and/or monitoring attendance
• Experience of working to targets and deadlines
• Experience of managing meetings including preparation and circulation of papers, minutes and ensuring information is circulated as required
• Experience of managing diaries at a high level, including communication with a range of audiences
• Experience of managing high profile events
• Experience of developing policies, processes and procedures

Please download the Job Pack for a full person specification.

?

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about  on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

?

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ

We're looking for a kind, compassionate and resilient Support workers to join our Young People Service located in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Campbell Road Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Job Title: Occupational Therapist

Location: The role is based in East Croydon, accessible by Train and Tram Link. Unfortunately this location does not have step free access.

Salary: £40,000 (Full time equivalent)

Shift Pattern: 22.5 hours per week across three working days, Monday to Friday on a rota between 08:00 - 20:00

About the role

We're looking for an Occupational Therapist who has experience in Complex Mental Health and Substance Misuse to join our residential service based in Croydon. You will use your skills and knowledge to support residents with mental health challenges, complex needs, and will provide specialist occupational therapy as part of their recovery. This is a great opportunity to shape your own role, alongside a team of Positive Engagement Workers, a Dual Diagnosis Worker, and Clinical Psychologist, whilst working closely with the Group Psychological Lead and other external partnerships. You will receive regular supervisions and have time with an external Occupational Therapist. 

You will:

• Deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills
• Be proactive with planning and delivering meaningful activities; this includes one to one and group sessions
• Work closely with clinical teams to meet people where they are, assess their situation, and write recommendations and signposting accordingly
• Assess their current situation through holistic assessments and put plans in place for them to overcome their personal barriers, to enable them for independent living and stability
• Provide psychologically informed interventions in a person-centred approach, flexibly to the resident needs
• Complete various assessments from function to task related to help empower enhanced community and personal engagement
• Set SMART goals in a collaborative way with residents, taking into account all information present from various team members and partner agencies.  

About you

We’re looking for a passionate, driven and qualified Occupational Therapist, registered with the HCPC who has experience working with people that have multiple complex needs. You’ll be confident applying theory to the practical working environment. We use a trauma informed, non judgmental approach, so it’s important that you can work well with others, fit into the team, and build trusting relationships. You will be able to apply your knowledge of relevant guidance and protocols to the working environment. You will have a background in a similar role, able to provide specialist support to our residents who struggle with their mental health and substance use.

What we look for:

• Ability to provide specialised occupational therapy assessment and treatment for residents/participants.
• Willingness to work in adherence to Health and Care Professionals Council (HCPC) and Consultation Observation Tool (COT) and other practice guidelines.
• Ability to identify activity needs and wishes through various approaches such as assessments, observations, and discussions then use these to implement plans of action.
• Ability to recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
• Supporting residents/participants with the relevant life skills, knowledge, and resources to support their journey to achieve independence and their desired goals.
• Ability to develop, participate in, and encourage residents/participants to participate in the running and development of various projects and group engagement activities.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Occupational Therapist | Occupational Therapy | Mental Health | Charity | Social Care | Substance Use | Complex Needs | Residential | Interventions | Therapy | HCPC

Overview

We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge  fundraising events with strategic control, operational excellence and a deep sense of ownership.

This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.

You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about:•     

• how we approach recruitment       
• our team, culture and values   
• the benefits of working with us       
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall Purpose of the role

The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.  

This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.  

This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters. 

The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration. 

This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.  

Key Responsibilities

• Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
• Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
• Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
• Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
• Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
• Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
• Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
• Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
• Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.

Work environment

• The post holder should expect to:
• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.
• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
 

Essential Experience

• A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
• Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
• Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
• Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
• Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
• Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.

 Personal Attributes

• Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
• Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
• Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
• Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
• Calm and composed under pressure — especially during live delivery or partner-facing moments.
• Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
• A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
• Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
• Deeply motivated by delivering meaningful, memorable experiences for supporters.
• Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About The Role

We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.

A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.

Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.