Service manager jobs in selhurst, greater london

Reports to: Senior Evaluation Manager

Salary: £42,800

Contract: 18 months full-time (Fixed Term Contract).

Location: Hybrid, Central London or within the UK 

Closing date: 12:00 noon on Friday 15th August

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field.

As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence.

Key Responsibilities

The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence.

As an Evaluation Manager, you will:

· Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding.

· Provide recommendations on which applications should be approved for funding based on your assessment.

· Choose the best evaluation partner for each project.

· Lead the development of the evaluation design with grantees and evaluators.

· Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget.

· Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project.

· Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations.

About you

You’re this sort of person who is:

· Committed to preventing young people and children from becoming involved in violence:You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference.

· Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches.

· Really know what makes great research and quality evidence:  You can design and draft high-quality research proposals including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications.

· An excellent communicator:You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts.

· Highly organised and likes working in a team:  You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative.

·Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.

You may have, but they are not essential:

· Good knowledge and understanding of crime, serious violence or other relevant areas: This could include areas such as child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.

· Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.

· Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS

· Knowledge and understanding of intervention and prevention science

· Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects.

While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Hybrid Working Details 

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

To apply, please complete the monitoring form, send a CV, and attach a document with the answered application questions below. You can submit your application by clicking on the "Apply for this" button by 12:00 noon on Friday 15th August

When applying for this role, please ensure that your answer is within a maximum of 1000 words, to the following questions:

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.

2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.

3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?

Interview Process 

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing Tuesday 26th August 2025

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

• £1,000 professional development budget annually

• 28 days holiday plus Bank Holidays

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5%

Personal Data  

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.

Your role will include:

• Managing membership processes (applications, renewals, enquiries)
• Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
• Leading monthly and annual reporting to identify trends and improve experience
• Overseeing grant schemes from application to post-award
• Contributing to engagement projects aiming to support membership growth and retention

About you:

• Excellent organisational and communication skills
• Experience using CRMs for reporting and record management
• Strong attention to detail, with the ability to work independently and manage multiple priorities
• A proactive mindset and confidence working with internal and external stakeholders
• Experience in a membership organisation or managing small grants (desirable)

Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.

How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.

Closing date: 
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting Employment Advisors to join our IPS service, you will be based in Enfield, working 35 hours per week. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 18th August (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: w/c 18th August

Final Stage interviews: TBC

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits. 

As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

About our Service User Engagement Lead role:

No two days will be the same in this role.

You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.

You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.

As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.

You will help develop and monitor action plans to support service innovation and best practice.

You will be good at producing a range of written reports and presentations, tailored to specific audiences.

You will look externally, and support and challenge colleagues to learn from good practice elsewhere.

It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.

What we’re looking for in our ideal Service User Engagement Lead :

Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.

You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.

You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.

You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.

Good knowledge of Care Quality Commission (CQC) requirements is essential.

You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.

As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission

People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a

Job title: Communications and External Relations Manager
Department: Communications and Engagement  
Responsible to: Senior Communications and External Relations Manager  
Responsible for: Communication and External Relations Coordinator
Location: London (UK) - hybrid working
Salary: £46,800 gross per annum
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Are you our new Communications and External Relations Manager?

Join our global movement as a Communications and External Relations Manager and play a key role in shaping the future of education and youth engagement worldwide. Working closely with the Senior Communications and External Relations Manager, you will lead and implement strategic communications, PR, external relations, and fundraising communications campaigns that support our mission and raise the profile of UWC International. This is a unique opportunity to collaborate with colleagues across our global network of schools, colleges, and national committees to deliver impactful, purpose-driven communications.

Our Communications and Engagement team covers a wide range of activities, including digital and social media, publications, branding, events, alumni relations, global student recruitment, and fundraising communications. You will bring a creative, methodical, and collaborative approach to delivering campaigns and storytelling that inspire audiences and reflect our values. A key part of this role is supporting the Development Team in creating compelling content and campaigns to drive income generation—experience in fundraising communications would be a strong advantage.
We are looking for a communications all-rounder with proven experience in external relations, PR, or marketing—ideally in an international or nonprofit context. If you have a track record of delivering communications projects from concept to evaluation, enjoy working across diverse teams and platforms, and want to make a meaningful impact, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 AM (UK time) on Tuesday, 12 August 2025

Interview and/or assessment dates:  

• First round interviews on Tuesday, 19 August & Wednesday, 20 August (remote)
• Second round interviews on Wednesday, 27 August & Thursday, 28 August (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations.
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support.
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions.
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Role: Full-time* Trust & Foundations Manager

Salary: £37,000 - £40,000 dependent on experience

Location: Remote, with occasional travel to Edinburgh or London

This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience. 

ABOUT US

School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.

Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.

SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.

We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.

Our Mission:

To empower young people to fully realise their potential.

Our Vision:

A society in which every young person has an equal opportunity to succeed. 

OVERVIEW

The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.

Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.

The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.

KEY RESPONSIBILITIES 

• Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
• Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
• Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
• Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
• Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
• Build upon the organisational strategy for scaling trusts & foundations income

SKILLS & EXPERIENCE

Essential

• Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
• Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
• Comfortable in understanding and presenting financial information and in creating budgets for grant applications
• Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
• Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
• Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
• Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
• Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
• Genuinely buy into the SOHK mission, purpose and values

Desirable

• An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
• Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
• Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
• Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting

TERMS OF APPOINTMENT

• Salary range: £37,000 - £40,000
• Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
• 28 days annual leave entitlement plus public holidays.
• Some travel to the different regions may periodically be required.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

Job Location:          Home-based, with some travel to our London office.

Responsible to:     Head of Operations

Hours:                37.5 hours per week 

Grade:                     Point 32-34 £35,614- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)

Contract:                  Fixed term until 31st March 2026, with potential 12-month extension to March 2027 pending funding confirmation

Benefits:

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts 

Closing date: Tuesday 26th August 2025 17:00pm
Interviews to take place: 9th September 2025 onwards

 About the role:

We are seeking a proactive and detail-oriented PMO Officer to support across the Drive Partnership. This role is critical to ensure robust project management processes, reporting and cross-team communication. You will be working closely with the Drive Practice Team and PCC areas where Drive is being delivered.  

 About you: 

1. Proven experience in project coordination or PMO functions in a complex, multi-stakeholder environment
2. Experience coordinating reporting cycles, templates, and compliance processes
3. Excellent organisational skills with the ability to manage multiple workflows and deadlines simultaneously
4. Knowledge/ understanding of public sector or non-profit delivery models, particularly in criminal justice or domestic abuse sectors (desirable)
5. Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
6. Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect

About Respect 
Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply  

You must download an application form from Respect's job page, and follow the instructions on the Respect website. 

We are working in partnership with Richard House Children’s Hospice to secure their new CRM and Supporter Care Officer. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.

The CRM and Supporter Care Officer will be responsible maintaining and updating the charity's CRM database (Raiser’s Edge), ensuring it effectively supports fundraising management, and key operational areas. The role will also have wider responsibilities, including supporting fundraising events and in the cultivation and stewardship of the charity's donors, partners, funders and supporters.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Experience of using CRM systems, ideally Raiser’s Edge or similar.
• Experience in a customer service or support role.
• Broad understanding/knowledge of the main fundraising streams.
• Excellent organisational and administrative skills, with close attention to detail, the ability to multi-task and prioritise responsibilities.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite.

Closing date: 4 September 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

A part-time role developing, curating, delivering and finessing training for two distinct audiences – training for those who have low digital confidence, as well as young people, in how to use digital devices effectively and efficiently; and also training for those who may come into contact with, or wish to learn about, digital poverty, including staff of corporates and community providers. 

The former audience – learning about digital skills – will need to gain knowledge and understanding about the foundational elements of using laptops, tablets and smartphones.  This includes Essential Digital Skills such as setting passwords, connecting to Wi-Fi and using keyboards, as well as soft skills such as staying safe online, critical thinking and recognising fake news or AI generated imagery.

The latter audience – learning about digital poverty – will need to learn about the causes and impacts of digital poverty, what impact digital exclusion has on families and communities, and how to understand if someone is digitally included.

There may be other training requirements as well – such as training external users of our systems, training corporate volunteers, or a train-the-train model of supporting young people to work with those in their communities.

Key responsibilities

• Work with CEO and SMT to gain a strong understanding of the content we wish to deliver.
• Design a range of standardised training materials, developing curriculum plans, which are able to be tailored easily for cohorts.
• Work with the Head of Development to ensure training meets the needs of potential partners.
• Work with delivery and project officers to understand training requirements as they relate to specific programmatic requirements.
• Deliver training as the lead trainer for the charity, usually in person but sometimes online.
• Work with partner organisations to build strong relationships, especially when working with corporate volunteers.
• Create and implement monitoring and evaluation frameworks to assess the effectiveness of the training, gather feedback and finesse the training models you have created.
• Be able to run a train the trainer model for corporate volunteers, other staff, and young people on specific programmes, briefing them and ensuring consistency and quality.
• Work with the Head of External Affairs to produce high quality materials, including presentations, leaflets and other resources.
• Support marketing, project management, contract management and other functions delivered by other team members.
• Provide accurate reporting on the basis of feedback, participation and other indicators of current success.
• Take a self-sufficient approach to logistical management, whilst also working with colleagues where duties overlap.
• Keep up to date on developments in digital skills, maintaining subject matter knowledge.
• Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform training delivery.
• Work with colleagues to role model best practice in training.

The role is remote based - the whole team works from home - but you will need to be able to regularly travel across the UK including potential overnight stays and evening working.  You must feel comfortable being the person who sets up at a training event, and have a hands-on approach.  (The costs of travel are, of course, covered.)

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day, and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check 

Key Information

• Reporting to: Senior Communications and External Affairs Manager
• Employment type: Part time (0.8 FTE)
• Direct reports: None
• Hours: 37.5 hours per week (Pro-rated at 30 hours per week)
• Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Old Street station.
• Start date: ASAP
• Salary: £40,000 (Pro-rated at £32,000 per year)
• Closing date: Sunday 17th August at midnight
• Interviews:

First round of interviews (online): Monday 1st September and Tuesday 2nd September 2025
Second round of interviews (in-person): Wednesday 3rd September and Thursday 4th September 2025

About the Role 

It is an exciting time in Chance UK’s history. Following the launch this year of our new Organisational Strategy, A Chance to Belong, we are expanding our Impact and evaluation team for the exciting times ahead. We are proud to be a learning organisation. Our programmes are rooted in a proved evidence base, and our impact has been proven to be both significant and long lasting. The Impact and Evaluation Manager will join us at an exciting time. Following our strategic review, expanded service offer and new operating model we will be working with leading social researchers to ensure that our evaluation tools, processes, systems and data sets continue to be fit for purpose and develop a whole organisation theory of change and value for money framework. Beyond this vital workstream, the Impact and Evaluation Manager will strengthen our ability to elevate the voices and experience of young people and their families as we look to strengthen the system, and, using our evidence base, speak to the short mid- and long-term benefits of early intervention and prevention in key sector debates including but not exclusively behaviour and attendance policies in schools. 

You will play a vital role in supporting the organisation continue to monitor and understand the impact of our work and provide insight reports to inform decision making.

Click to see the full job description and find out more about this role.